Page | 1 Final Year BBA(H) Study Paper on Performance appraisal system in Public Sector EnterpriseSubmitted by: Name:Prasun Sarkar Roll no. 15405015021 Name:Preetam Ghosh Roll no:15405015022 Semester:6 th Session:2015-2018 College: Dinabandhu Andrews Institute Of Technology And Management(154) University:Maulana Abul Kalam Azad University Of Technology
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Page | 1
Final Year BBA(H) Study Paper on
Performance appraisal system in Public Sector
Enterprise
Submitted by:
Name:Prasun Sarkar
Roll no. 15405015021
Name:Preetam Ghosh
Roll no:15405015022
Semester:6th
Session:2015-2018
College: Dinabandhu Andrews Institute Of Technology And
Management(154)
University:Maulana Abul Kalam Azad University Of Technology
Page | 3
Index
Serial no. Contents Page no.
1. Introduction 4-5
2. Objective 6
3. Company Profile
a. Airport Authority of India 7-8
b. Indian Railways 9-10
4. Research Methodology 11
5. Findings 12
a. Appraisal System of Indian Railways 13-16
b. Appraisal System of Airport Authority of India 17-20
6. Conclusion 21
7. Bibliography 22-23
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Introduction
Performance appraisal system in Public Sector Enterprises.
What is Performance appraisal ?
A performance appraisal is a regular review of an employee's job performance
and overall contribution to a company. Also known as an "annual review,"
"performance review or evaluation," or "employee appraisal," a performance
appraisal evaluates an employee s skills, achievements and growth, or lack
thereof. Companies use performance appraisals to give employees big-picture
feedback on their work and to justify pay increases and bonuses, as well
as termination decisions. They can be conducted at any given time but tend to
be annual, semi-annual or quarterly.
What are the different types of Performance Appraisal?
Most performance appraisals are top-down, meaning supervisors evaluate their
staff with no input from the subject. But there are other types:
1.Self assessment: Individuals rate their job performance and behavior.
2.Peer assessment: An individual's work group rates their performance.
3.360 degree feedback assessment: Includes input from an individual, their
supervisor and their peers.
4.Negotiated appraisal: A newer trend, utilizes a mediator and attempts to
moderate the adversarial nature of performance evaluations by allowing the
subject to present first. Also focuses on what the individual is doing right before
any criticism is given. This structure tends to be good during conflicts between
subordinates and their supervisors.
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What is Public Sector Enterprise?
A state-owned enterprise in India is called a Public Sector Undertaking (PSU)
or a Public Sector Enterprise. These companies are owned by the union
government of India, or one of the many state or territorial governments, or both.
The company stock needs to be majority-owned by the government to be a PSU.
PSUs may be classified as Central Public Sector Enterprises (CPSEs), public sector
banks (PSBs) or State Level Public Enterprises (SLPEs).
Many Public Sector has been awarded Maharatna, Navratna, Miniratna-i/ii, the
awarded Enterprise gains financial autonomy for better functioning and becoming
global giants.
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Objective and Aim(s)
Our main aim or objective ,of this study paper is to have a better
understanding and view of how the appraisal system works in Public
Sector Enterprises and how the theoretical knowledge we have so far is
implemented in real life scenarios or rather in real life enterprises.
After having the whole picture of appraisal systems of different Public
Sector Enterprises in hand, we can derive inferences such as which
Enterprise has more efficient and effective appraisal system keeping
different factors of evaluation and why.
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Company Profile(s)
In this section we will have a brief-look and some quick facts over the two
companies we will be taking into as the material of research in this study paper.
A.
Airports Authority of India(AAI)
Type of Enterprise Public Sector Unit
Industry related to Aviation Sector
Foundation date 1.04.1995
Headquartered at New Delhi, India
Services or Product offered Airport Management
No. Of Employees 17,379
Ratna's awarded Mini-ratna-I
Chairman/person Dr.Guruprasad Mohapatra
Major Functions of this enterprise:
1.Design, Development, Operation and Maintenance of international and
domestic airports and civil enclaves.
2.Control and Management of the Indian airspace extending beyond the territorial
limits of the country, as accepted by ICAO.
3.Construction, Modification and Management of passenger terminals.
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4.Development and Management of cargo terminals at international and
domestic airports.
5.Provision of passenger facilities and information system at the passenger
terminals at airports.
6.Expansion and strengthening of operation area, viz. Runways, Aprons, Taxiway
etc.
7.Provision of visual aids.
10.Provision of Communication and Navigation aids, viz. ILS, DVOR, DME, Radar
etc.
Major Features of this enterprise:
It provides Air traffic management (ATM) services over Indian airspace and
adjoining oceanic areas. It also manages a total of 125 Airports, including 18
International Airports, 7 Customs Airports, 78 Domestic Airports and 26 Civil
enclaves at Military Airfields. AAI also has ground installations at all airports and
25 other locations to ensure safety of aircraft operations. AAI covers all major air-
routes over Indian landmass via 29 Radar installations at 11 locations along with
700VOR/DVOR installations co-located with Distance Measuring Equipment
(DME). 52 runways are provided with Instrument landing system (ILS) installations
with Night Landing Facilities at most of these airports and Automatic Message