FINAL REPORT - PDF Server - USAID

FEBRUARY 2022

This document is made possible by the support of the American People through the United States Agency for International Development

(USAID) with the close collaboration and support of the Government of Indonesia. The contents of this document are the sole

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FINAL REPORT CONTRACT NO. AID-497-TO-16-00003

USAID INDONESIA URBAN WATER, SANITATION AND HYGIENE

PENYEHATAN LINGKUNGAN UNTUK SEMUA (IUWASH PLUS)

USAID INDONESIA URBAN WATER, SANITATION AND HYGIENE

PENYEHATAN LINGKUNGAN UNTUK SEMUA (IUWASH PLUS)

FINAL REPORT CONTRACT NO. AID-497-TO-16-00003

Project Title: USAID IUWASH PLUS: Indonesia Urban Water, Sanitation and

Hygiene Penyehatan Lingkungan untuk Semua

Sponsoring USAID Office: USAID/Indonesia Office of Environment

Contract Number: AID-497-TO-16-00003

Contractor: DAI Global, LLC

Date of Publication: February 2022

Author: DAI Global, LLC

ii | USAID IUWASH PLUS FINAL REPORT

COVER STORY

USAID IUWASH PLUS Completes Its Works in Indonesia

As the USAID IUWASH PLUS project is coming to an end

in February 2022, the project celebrated its achievements

of the past five years and eight months in an event held

both in-person and through an online platform on January

18, 2022 in Jakarta.

Participating in the event were the Director of Housing

and Settlements of Ministry of National Development

Planning (BAPPENAS), Mrs. Tri Dewi Virgiyanti; Mission

Director of USAID Indonesia, Mr. Jeffery Cohen; the

Deputy Head of Economic Cooperation and Development

of SECO (Swiss) Indonesia, Ms. Andrea Zbinden;

representatives from USAID Indonesia, SECO,

Government of Indonesia ministries, and other

development partners. Approximately 125 people attended the event in person and some 273

people participated on Zoom platform. The event was broadcast on @airsanitasi YouTube™ and

garnered 38 views on the event day and more than 400 views within two days after.

Until 2022, the partnership among USAID IUWASH PLUS Project, national and local governments,

utility service providers, private sector, and community members has provided improved water

access to more than 1.6 million people, which include 528,060 low-income people. In sanitation,

nearly 1 million people have access to safely managed sanitation and 367,445 people have access to

improved sanitation—which includes 272,725 people belonging to low-income groups.

Launched in 2019, the USAID-SECO Partnership assisted seven water utilities in Central and West

Java to be more efficient and more capable in delivering quality water service. Until 2022, the

Partnership assisted the water utilities to reduce Non-Revenue Water (NRW) by 3.1% which

resulted in 16,500 households gaining access to piped water service. The seven water utilities also

increased energy efficiency by 24.4% under the USAID-SECO partnership, which allowed significant

monthly energy savings by the utilities. The Partnership trained 900 PDAM staff and developed a

long-term capacity building roadmap.

In the event, the representatives from the governments of the U.S., Switzerland, and Indonesia

conveyed high appreciation to the promising success and expressed their commitment to continuing

their partnerships in water and sanitation sector. Mr. Cohen said, “USAID will continue assisting the

Government of Indonesia to deliver safely managed water and sanitation for everyone and at the

same time mitigate climate change risk.” Similarly, Ms. Zbinden said, “Switzerland will support

Indonesia to achieve the national medium term development objectives by strengthening key critical

conditions of water supply services through technical assistance and capacity development.”

Following Mr. Cohen and Ms. Zbinden, Mrs. Tri Dewi Virgiyanti expressed hope that the ministries

and local governments will sustain the programs and achievements that have been implemented

under USAID IUWASH PLUS. The event concluded with a symbolic handover of the programs

implemented by USAID IUWASH PLUS and the USAID-SECO program from USAID and SECO to

the partnering ministries.

The symbolic program handover from

USAID and SECO to the representatives

from the Ministry of National Development

Planning, the Ministry of Public Works and

Housing, and the Ministry of Health.

USAID IUWASH PLUS

USAID IUWASH PLUS FINAL REPORT | iii

TABLE OF CONTENTS

COVER STORY ..................................................................................................................................................... II

TABLE OF CONTENTS ..................................................................................................................................... III

LIST OF EXHIBITS .............................................................................................................................................. VII

ACRONYMS ....................................................................................................................................................... VIII

EXECUTIVE SUMMARY ................................................................................................................................... XV

RINGKASAN EKSEKUTIF ................................................................................................................................ XV

1. INTRODUCTION ....................................................................................................................................... 1

1.1 OVERVIEW OF USAID IUWASH PLUS ................................................................................... 1

1.2 IMPLEMENTATION STRATEGY .............................................................................................. 2

1.3 SUMMARY OF ACHIEVEMENTS .............................................................................................. 3

2. HIGH LEVEL RESULTS AND COMPONENT LEVEL PROGRESS .................................................. 5

2.1 INTRODUCTION ...................................................................................................................... 5

2.2 WEALTH QUINTILE SURVEY .................................................................................................. 6

2.3 COMPONENT 1/IMPROVING HOUSEHOLD WASH SERVICES PROGRESS ................... 9

2.4 COMPONENT 2/STRENGTHENING CITY AND DISTRICT WASH

INSTITUTIONAL PERFORMANCE PROGRESS ................................................................... 25

2.5 COMPONENT 3/STRENGTHENING THE WASH FINANCING ENVIRONMENT

PROGRESS ................................................................................................................................ 53

2.6 COMPONENT 4/ADVANCING NATIONAL WASH ADVOCACY,

COORDINATION, AND COMMUNICATION PROGRESS .............................................. 60

2.7 USAID–SECO PARTNERSHIP ................................................................................................. 69

2.8 LOCAL SUSTAINABILITY AND INNOVATION COMPONENT (LSIC) .......................... 78

2.9 GENDER PROGRAMMING PROGRESS ................................................................................ 79

3. IMPACT OF COVID-19 ............................................................................................................................ 84

4. REGIONAL PROGRESS ............................................................................................................................ 87

4.1 NORTH SUMATRA ................................................................................................................. 87

4.2 WEST JAVA, DKI JAKARTA, AND TANGERANG .............................................................. 94

4.3 CENTRAL JAVA ...................................................................................................................... 103

4.4 EAST JAVA .............................................................................................................................. 112

4.5 SOUTH SULAWESI AND EASTERN INDONESIA ............................................................ 122

5. PROGRAM MANAGEMENT ................................................................................................................ 132

6. PROJECT MONITORING & EVALUATION .................................................................................... 137

6.1 SUMMARY OF ACHIEVEMENT OF AMEP OUTCOMES – STATUS FINAL REPORT .. 139

6.2 SUMMARY OF ACHIEVEMENT FOR THE USAID-SECO CO-FUNDING

PARTNERSHIP OF AMEP OUTCOMES, STATUS FINAL REPORT ................................. 148

ANNEX ................................................................................................................................................................ 152

USAID IUWASH PLUS WEALTH SURVEY IMPLEMENTATION ..................................... 152

iv | USAID IUWASH PLUS FINAL REPORT

NEW CONNECTION FROM WATER GRANT PROGRAM ........................................... 153

FINAL ACHIEVEMENT ON THE STATUS OF IPLT DEVELOPMENT ............................. 154

FINAL ACHIEVEMENT OF MFI DISBURSING WASH MICROFINANCE TO

HOUSEHOLDS ....................................................................................................................... 156

LIST OF LSIC ACTIVITIES DURING THE PERIOD OF USAID IUWASH PLUS ............ 157

SUMMARY OF USAID IUWASH PLUS COMPONENT-BASED ACTIVITIES DURING

THE LIFE OF PROJECT – COMPONENT 1 ........................................................................ 159


THE LIFE OF PROJECT – COMPONENT 2/WATER ........................................................ 161


THE LIFE OF PROJECT – COMPONENT 2/SANITATION .............................................. 163


THE LIFE OF PROJECT – COMPONENT 2/GOVERNANCE ........................................... 165





FINAL STATUS OF USAID IUWASH PLUS EMMP ............................................................ 171

FINAL ACHIEVEMENT OF OUTCOME HR1: NUMBER OF PEOPLE RECEIVING

IMPROVED WATER SERVICE QUALITY ............................................................................ 174

FINAL ACHIEVEMENT OF OUTCOME HR2: NUMBER OF PEOPLE GAINING

ACCESS TO SAFELY MANAGED SANITATION SERVICES AND OUTCOME C2F:

NUMBER OF PEOPLE RECEIVING IMPROVED SANITATION SERVICE QUALITY

FROM AN EXISTING “LIMITED” OR “BASIC” SERVICE .................................................. 176

FINAL ACHIEVEMENT OF OUTCOME T1: NUMBER OF PEOPLE TRAINED IN

IUWASH PLUS TRAINING ACTIVITIES .............................................................................. 178

FINAL ACHIEVEMENT OF OUTCOME T2: NUMBER OF PEOPLE TRAINED TO

ADVANCE GENDER EQUITY AND FEMALE EMPOWERMENT .................................... 180

FINAL ACHIEVEMENT OF OUTCOME C1A: NUMBER OF PEOPLE FROM THE

BOTTOM 40% BY WEALTH GAINING ACCESS TO SHARED OR BASIC OR

SANITATION SERVICES ....................................................................................................... 182

FINAL ACHIEVEMENT OF OUTCOME C1B: PERCENTAGE OF HOUSEHOLDS

WITH SOAP AND WATER AT A HANDWASHING STATION COMMONLY USED

BY FAMILY MEMBERS ............................................................................................................ 183

FINAL ACHIEVEMENT OF OUTCOME C1C: NUMBER OF BUSINESS

DEVELOPMENT SERVICE (BDS) FIRMS ACCESSIBLE TO TARGETED AREAS ............. 184

FINAL ACHIEVEMENT OF OUTCOME C1D: NUMBER OF COMMERCIAL

ENTERPRISES WITH IMPROVED WASH PRODUCT OR SERVICE OFFERINGS AND

OUTCOME C1G: NUMBER TOILET AND SEPTIC TANK SYSTEM SOLD ................... 186

FINAL ACHIEVEMENT OF OUTCOME C1E: NEW/IMPROVED MECHANISMS FOR

CIVIL SOCIETY ORGANIZATIONS AND/OR NON-GOVERNMENTAL

ORGANIZATIONS TO ADVOCATE FOR THE SUPPLY OF BETTER WASH

SERVICES ................................................................................................................................. 190

USAID IUWASH PLUS FINAL REPORT | v

FINAL ACHIEVEMENT OF OUTCOME C1F: NUMBER OF WASH COMMUNITY

PLAN ADOPTED ................................................................................................................... 198

FINAL ACHIEVEMENT OF OUTCOME C2A: NUMBER OF WATER UTILITIES

WITH IMPROVED SERVICE DELIVERY PERFORMANCE ................................................ 202

FINAL ACHIEVEMENT OF OUTCOME C2B: NUMBER OF LOCATIONS THAT

HAVE COMPLETED WATER SAFETY PLANS AND ARE TAKING ACTIONS AND

MAKING INVESTMENTS TO IMPROVE THE QUALITY, RELIABILITY, AND SAFETY

OF WATER DELIVERED TO URBAN HOUSEHOLDS, PARTICULARLY IN THE

FACE OF CLIMATE CHANGE VULNERABILITIES. ........................................................... 204

FINAL ACHIEVEMENT OF OUTCOME C2C: NUMBER OF LOCAL SANITATION

MANAGEMENT UNITS WITH IMPROVED SERVICE DELIVERY PERFORMANCE ...... 207

FINAL ACHIEVEMENT OF OUTCOME C2D: NUMBER OF LOCAL

GOVERNMENTS WITH IMPROVED WASH SERVICE DELIVERY PERFORMANCE .... 209

FINAL ACHIEVEMENT OF OUTCOME C2E: NEW/REVISED LAWS, POLICIES,

REGULATIONS, OR AGREEMENTS IN PLACE THAT PROMOTE ACCESS TO

IMPROVED WASH SERVICES............................................................................................... 211

FINAL ACHIEVEMENT OF OUTCOME C3A: NUMBER OF LG INSTITUTIONS,

UTILITIES, AND/OR ENTERPRISES SECURING FINANCE FOR WASH SERVICE

DELIVERY IMPROVEMENTS ................................................................................................. 216

FINAL ACHIEVEMENT OF OUTCOME C3B: NUMBER OF PUBLIC PRIVATE

PARTNERSHIP ESTABLISHED .............................................................................................. 218

FINAL ACHIEVEMENT OF OUTCOME C3C: NUMBER OF POLICY AND

REGULATORY REFORMS FOR COMMERCIAL FINANCE ENABLED FOR WASH

SERVICE PROVIDERS............................................................................................................. 222

FINAL ACHIEVEMENT OF OUTCOME C3D: NUMBER OF GOVERNMENT OF

INDONESIA INSTITUTIONS WITH INCREASED CAPACITY IN COMMERCIAL

FINANCE ................................................................................................................................. 223

FINAL ACHIEVEMENT OF OUTCOME C3E: PERCENTAGE CHANGE IN BUDGET

APPROPRIATIONS FOR WASH BY TARGETED LOCAL GOVERNMENTS ................. 224

FINAL ACHIEVEMENT OF OUTCOME C3F: AMOUNT OF FUNDING LEVERAGED

THROUGH WASH FINANCING SUPPORT ...................................................................... 226

FINAL ACHIEVEMENT OF OUTCOME C4A: NUMBER OF WASH INTER-AGENCY

COORDINATING ENTITIES AT NATIONAL LEVEL STRENGTHENED ....................... 227

FINAL ACHIEVEMENT OF OUTCOME C4B: NUMBER OF WASH KNOWLEDGE

PRODUCTS DEVELOPED ..................................................................................................... 229

FINAL ACHIEVEMENT OF OUTCOME C4C (WASH KNOWLEDGE EVENTS OR

WORKSHOP HELD) AND OUTCOME C4D (PEOPLE WITH INCREASED

KNOWLEDGE/ SKILL/ AWARENESS AS A RESULT OF EVENTS/ WORKSHOPS) ...... 237

FINAL ACHIEVEMENT OF OUTCOME C4E: NUMBER OF NATIONAL LEVEL

WASH POLICIES, REGULATIONS, GUIDELINES OR FRAMEWORKS DEVELOPED,

STRENGTHENED, OR ADOPTED ...................................................................................... 248

FINAL ACHIEVEMENT OF OUTCOME C4F: NUMBER OF SIGNATURE PROGRAMS

DEVELOPED ........................................................................................................................... 249

vi | USAID IUWASH PLUS FINAL REPORT

FINAL ACHIEVEMENT OF INDICATOR SI1. NUMBER OF PEOPLE WITH ACCESS

TO BETTER (BASIC) SERVICES AND INDICATOR SI2. NUMBER OF POTENTIAL

NUMBER OF NEW CONNECTIONS ................................................................................. 250

FINAL ACHIEVEMENT OF INDICATOR SI3. SERVICE COVERAGE PER UTILITY ...... 251

ACHIEVEMENT OF INDICATOR SI4. RATING IN THE GOI UTILITY

PERFORMANCE INDEX ....................................................................................................... 252

FINAL ACHIEVEMENT OF INDICATOR SC1. IMPROVED REVENUE (USD) ............... 253

FINAL ACHIEVEMENT OF INDICATOR SC2. PERCENTAGE OF OPERATING

RATIO ...................................................................................................................................... 254

FINAL ACHIEVEMENT OF INDICATOR SC3. BILLING COLLECTION RATE ............. 255

FINAL ACHIEVEMENT OF INDICATOR SC4. DEFERRED INVESTMENT COSTS

THROUGH BETTER EFFICIENCY ....................................................................................... 256

FINAL ACHIEVEMENT OF INDICATOR SC5. WATER QUALITY COMPLIANCE ...... 257

FINAL ACHIEVEMENT OF INDICATOR SC6. OPERATION HOURS ........................... 258

FINAL ACHIEVEMENT OF INDICATOR SC7. NUMBER OF CENTRE OF

EXCELLENCY PROVIDING NRW AND EE TRAINING .................................................. 259

FINAL ACHIEVEMENT OF INDICATOR SP1. AMOUNT OF INVESTMENT

LEVERAGED TO IMPROVE NRW AND EE IN WATER SERVICE PROVISION FOR 7

PDAMS ..................................................................................................................................... 260

FINAL ACHIEVEMENT OF INDICATOR SP2. PERCENTAGE CHANGE OF NON-

WATER REVENUE (NRW) OVER BASELINE IN 7 PDAMS .............................................. 262

FINAL ACHIEVEMENT OF INDICATOR SP3. PERCENTAGE CHANGE IN ENERGY

CONSUMPTION (OVER BASELINE) IN 5 PDAMS ............................................................ 263

FINAL ACHIEVEMENT OF INDICATOR SP4. ENERGY COST TO OPERATIONAL

COST RATIO (%) PER SUPPORTED UTILITY.................................................................... 264

FINAL ACHIEVEMENT OF INDICATOR SP5. GREEN HOUSE GAS (GHG)

EMISSIONS REDUCED AS IMPACT OF ENERGY EFFICIENCY ...................................... 265

FINAL ACHIEVEMENT OF INDICATOR SP6. NUMBER OF STANDARD

OPERATING PROCEDURES ARE DEVELOPED, APPROVED, AND IMPLEMENTED

ACROSS 7 PDAMS ................................................................................................................. 266

FINAL ACHIEVEMENT OF INDICATOR SP7. NUMBER OF PDAM STAFF TRAINED

IN NRW, EE AND OTHER TECHNICAL AND NON-TECHNICAL TOPICS OF

PLANNING, OPERATION AND MONITORING .............................................................. 268

FINAL ACHIEVEMENT OF INDICATOR SP8. NUMBER OF PERFORMANCE

IMPROVEMENT ACTION PLANS (PIAP) IMPLEMENTED ACROSS 7 PDAMS ............. 271

USAID IUWASH PLUS FINAL REPORT | vii

LIST OF EXHIBITS

Exhibit 1. List of Partner Local Governments (LGs) .......................................................................................... 2

Exhibit 2. The WASH Ecosystem ........................................................................................................................... 3

Exhibit 3: Summary of Final Achievements of USAID IUWASH PLUS High Level Results ...................... 5

Exhibit 4. B40 households with new PDAM connections by municipality for HR1b (Indirect) ............... 7

Exhibit 5. B40 households with new PDAM connections by municipality for HR1b (Direct) ................. 8

Exhibit 6. B40 people gaining access to shared / basic sanitation services (Outcome C1a) .................... 9

Exhibit 7. Key WASH Stakeholders ..................................................................................................................... 10

Exhibit 8. SanMark Flow Chart .............................................................................................................................. 13

Exhibit 9. Types of BDS Services .......................................................................................................................... 17

Exhibit 10. Technical Assistance in OSH............................................................................................................. 31

Exhibit 11. Progress of Master Meter Surabaya, Sidoarjo, Surakarta, dan Medan .................................... 32

Exhibit 12: Progress of Supporting of WSP/RPAM ........................................................................................... 35

Exhibit 13. Baseline and end of Project data for Safely Managed Sanitation Status .................................. 37

Exhibit 14. Summary Twinning Topics, Mentors and Mentees ...................................................................... 39

Exhibit 15: Differences in the process for 2 types of dewatering unit ........................................................ 43

Exhibit 16. The total number of regulations ...................................................................................................... 46

Exhibit 17. The Sanitation Regulatory Ladder ................................................................................................... 47

Exhibit 18. Stages of KKMA-RA and AIP ............................................................................................................ 50

Exhibit 19. WASH activities supported by CSR programs ............................................................................. 67

Exhibit 20. Primary Outcomes for SECO-USAID co-financing program .................................................... 70

Exhibit 21. NRW baseline and monitoring results (December’21) .............................................................. 72

Exhibit 22. EE Baselines, and end of project results (Dec’21) ....................................................................... 74

Exhibit 23. Overview of SECO Capacity Building support to 6 Institutions .............................................. 75

Exhibit 24. Rao & Kelleher Gender Framework ............................................................................................... 80

Exhibit 25. Results of PRG Implementation ....................................................................................................... 82

viii | USAID IUWASH PLUS FINAL REPORT

ACRONYMS

3M Memakai Masker, Menjaga Jarak, Mencuci Tangan Pakai Sabun /Wearing

Mask, Physical Distancing, Washing Hands with Soap

AD/ART Anggaran Dasar dan Anggaran Rumah Tangga/Rules of Association and

Internal Bylaws

AIP Artificial Infiltration Ponds

AJI Aliansi Jurnalis Independen/the Alliance of Independent Journalists

ALD Air Limbah Domestik/Domestic

Akatirta Akademi Tirta Wiyata/Tirta Wiyata Environmental Engineering Academy

AMEP Activity Monitoring and Evaluation Plan

APBD Anggaran Pendapatan dan Belanja Daerah/Local Government Budget

APBN Anggaran Pendapatan dan Belanja Negara/National Government Budget

BAST Berita Acara Serah Terima/Handover Report

B2B Business-to-Business

B40 Bottom 40% of the population in terms of wealth

Bappeda Badan Perencanaan dan Pembangunan Daerah/Regional Development

Planning Agency

Bappenas Badan Perencanaan dan Pembangunan Nasional/National Development

Planning Agency

BC Behavior Change

BDS Business Development Services

BKF Badan Kebijakan Fiskal/Fiscal Policy Agency

BLUD Badan Layanan Umum Daerah/Regional Public Service Agency

BNBA By Name By Address

BP Business Plan

BPD Bank Pembangunan Daerah/Regional Development Bank

BPR Bank Perkreditan Rakyat/rural bank

BPPSPAM Badan Peningkatan Penyelenggaraan Sistem Penyediaan Air Minum/Agency for

Improving the Implementation of Water Supply System

BTAM Balai Teknologi Air Minum/Agency for Water Technology

BTS Balai Teknik Sanitasi/Sanitation Technical Center

BUMD Badan Usaha Milik Daerah/Regional-owned Enterprises

BUMDes Badan Usaha Milik Desa/Village-owned Enterprises

CCFI Coca-Cola Foundation Indonesia

USAID IUWASH PLUS FINAL REPORT | ix

CDEF Connecting, Developing, Enabling, and Functioning

CEM Citizen Engagement Mechanisms

CJRO Central Java Regional Office

COE Center of Excellence

COP Chief of Party

CPMU Central Project Management Unit

CSO Civil Society Organization

CSR Corporate Social Responsibility

CTPS Cuci Tangan Pakai Sabun/Handwashing with Soap

DAI Development Alternatives, Inc.

DAK Dana Alokasi Khusus/Special Allocation Budget

DED Detailed Engineering Design

DFC US International Development Finance Corp.

DHS Demographic and Health Survey

Dinas PUPR/PUTR Dinas Pekerjaan Umum dan Penataan Ruang/Office for Public Works and

Spatial Planning Office

Dinas Perkim Dinas Perumahan dan Kawasan Permukiman/Housing and Settlement Office

Diskominfo Dinas Komunikasi dan Informatika/Communication and Informatics Office

DKK/YDKK Dana Kemanusiaan Kompas/name of a foundation

DMA District Meter Area

DPRD Dewan Perwakilan Rakyat Daerah/Regional People’s Representative Council

DQA Data Quality Assurance

DTKS Social Welfare Integrated Data

EE Energy Efficiency

EEA Energy Efficiency Audit

EHRA Environmental Health Risk Assessment

EJRO East Java Regional Office

EMMP Environmental Mitigation and Monitoring Plan

ESDM Energi dan Sumber Daya Mineral/Energy and Mineral Resources

FGD Focus Group Discussion

FORKALIM Asosiasi Pengelola Air Limbah Domestik/Association of Domestic Operators

FSM Fecal Sludge Management

GIS Geographical Information System

Godex Governance Index

x | USAID IUWASH PLUS FINAL REPORT

GOI Government of Indonesia

HH Household

HR High Level Results

HR 1 High-Level Result 1

HR 2 High-Level Result 2

HWWS Handwashing with Soap

IDR Indonesian Rupiah

IEE Initial Environmental Examination

ITS Institut Teknologi Surabaya

IPAL Instalasi Pengolahan Air Limbah/ Treatment Plant (WWTP)

IPLT Instalasi Pengolahan Lumpur Tinja/Septage Treatment Plant (STP)

IUWASH PLUS Indonesia Urban Water Sanitation and Hygiene Penyehatan Lingkungan

untuk Semua

JUKNIS Petunjuk Teknis/Technical Guideline

Kab Kabupaten/District

Kemendes Ministry of Village, Development of Disadvantaged Regions, and

Transmigration

KIM Kelompok Informasi Masyarakat/Community’s Information Group

K/L Kementerian/Lembaga / Ministries or Agencies

KKMA Kajian Kerentanan Mata Air/Spring Vulnerability Assessment and Action

Plan

KKMA-RA Kajian Kerentanan Mata Air dan Rencana Aksi/Spring Vulnerability

Assessment and Action Plan

KOTAKU Kota Tanpa Kumuh/City Without Slums

KSAN Konferensi Sanitasi dan Air Minum Nasional/National Conference of

Sanitation and Water

KSM Kelompok Swadaya Masyarakat/Community-based Organization

KSPPS Koperasi Simpan Pinjam dan Pembiayaan Syariah/Saving and Loan, and Sharia

Microfinance Cooperative

LAPOR SP4N Layanan Aspirasi dan Pengaduan Online Rakyat - Sistem Pengelolaan

Pengaduan Pelayanan Publik Nasional/ National Public Service Complaint

System

LG Local Government

LKK Lembaga Keuangan Kelurahan/Urban Village Finance Institution

LKM Microfinance Institution

LMS Learning Management System

USAID IUWASH PLUS FINAL REPORT | xi

LLTT/L2T2 Layanan Lumpur Tinja Terjadwal/Regular Desludging Service

LLTTT Layanan Lumpur Tinja Tidak Terjadwal/Unscheduled Desludging Service

LOP Life of Project

LPS Liter per Second

LSIC Local Sustainability and Innovation Component

M&E Monitoring and Evaluation

MAMMINASATA Makassar, Maros, Gowa, Takalar

MBR Masyarakat Berpenghasilan Rendah/Low Income Communities

MBS Market-Based Sanitation

MDG Millennium Development Goals

MEBIDANG Medan, Binjai, Deli Serdang

MFI Microfinance Institution

MIS Management Information System

MPWH Ministry of Public Works and Housing

MOEF Ministry of Environment and Forestry (MOEF)

MOEMR Ministry of Energy and Mineral Resources (MOEMR)

MOH Ministry of Health

MOHA Ministry of Home Affairs

Monev Monitoring and Evaluation

MOU Memorandum of Understanding

MSC Most Significant Change

MSS Minimum Service Standards

NAWASIS National Water Supply and Sanitation Information Services

NPL Non-Performing Loans

NRW Non-Revenue Water

NSRO North Sumatra Regional Office

NUWSP National Urban Water Supply Project

NUWAS National Urban Water Supply

ODF Open Defecation Free

OJK Otoritas Jasa Keuangan/Financial Services Authority

OSH Open-Source Hardware

O&M Operational and Maintenance

PALD Pengelolaan Air Limbah Domestik/Domestic Management

xii | USAID IUWASH PLUS FINAL REPORT

PAMMRT Pengelolaan Air Minum dan Makanan Rumah Tangga/Households’ Water

and Food Management

PBG/AMBK Performance Based Grant /Hibah Air Minum Berbasis Kinerja

PD PAL Perusahaan Daerah Pengelolaan Air Limbah

PDAB Perusahaan Daerah Air Bersih/Regional Water Company

PDAM/ Perumda/ Perusahaan Daerah Air Minum/Municipal Drinking Water Company

Perumdam

Pemda Pemerintah Daerah/Local Government

Perbup Peraturan Bupati/Regent Regulation

Perda Peraturan Daerah/Regional Regulation

Perkada Peraturan Kepala Daerah/ Head of Regional Decree

Permen Peraturan Menteri/Ministerial Regulation

Perpres Peraturan Presiden/Presidential Regulation

PERPAMSI Persatuan Perusahaan Air Minum Seluruh Indonesia/Association of

Indonesian Water Supply Companies

PIAP Performance Improvement Action Plan

PLN Perusahaan Listrik Negara/State Electricity Company

Pokja AMPL/PPAS/PPKP Kelompok Kerja Air Minum dan Penyehatan Lingkungan/Perumahan, Kawasan

Permukiman/ Perumahan, Permukiman, Air Minum, dan Sanitasi /Working

Group for Water Supply and Sanitation/Housing and Settlement/ Housing,

Settlement, Water, and Sanitation

PPE Personal Protective Equipment

PPK BLUD Pola Pengelolaan Keuangan Badan Layanan Umum Daerah/Financial

Management Pattern of the Regional Public Service Agency

PPP Public Private Partnership

PPRG Perencanaan dan Penganggaran Responsif Gender/Gender Responsive

Budgeting

PSA Public Service Announcement

PT Perseroan Terbatas/Incorporated Company

PUPR Pekerjaan Umum dan Perumahan Rakyat/Public Works and Housing

RISPAM Rencana Induk Sistem Penyediaan Air Minum/Water Supply System Master

Plan

RKM Rencana Kerja Masyarakat/Community Action Plan

RPAM Rencana Pengamanan Air Minum/Water Safety Plan

RPJMN Rencana Pembangunan Jangka Menengah Nasional/National Medium Term

Development Plan

USAID IUWASH PLUS FINAL REPORT | xiii

RPJMD Rencana Pembangunan Jangka Menengah Daerah/Regional Medium Term

Development Plan

RRI Radio Republic Indonesia/the National Radio Station

Sandex Sanitation Index

SanMark Sanitation Marketing

SDGs Sustainable Development Goals

SEC Specific Energy Consumption

SECO State Secretariat of Economic Affairs

SIM Sistem Informasi Manajemen/Information Management System

SME Micro, Small, and Medium Enterprises

SMI Sarana Multi Infrastruktur

SMS Safely Managed Sanitation

SNI Standar Nasional Indonesia/Indonesia National Standard

SNV Stichting Nederlandse Vrijwilligers/Netherlands Development Organization

SOP Standard Operating Procedures

SPALDS Sistem Pengelolaan Air Limbah Domestik Setempat/Onsite Domestic

Management system

SPALDT Sistem Pengelolaan Air Limbah Domestik Terpusat/Offsite Domestic

Management System

SPAM Sistem Penyediaan Air Minum/Water Supply System

SPM Standar Pelayanan Minimum/Minimum Service Standards

SSEI South Sulawesi and Eastern Indonesia

SSK Sistem Sanitasi Kabupaten/District Sanitation System

STBM Sanitasi Total Berbasis Masyarakat/Community-Based Total Sanitation

STP Septage Treatment Plant

SUPD II Sinkronisasi Urusan Pemerintahan Daerah II/Local Government Affairs

Synchronization II

TAMIS Technical and Administrative Management Information System

TNP2K Tim Nasional Percepatan Penanggulangan Kemiskinan/The National Team

for the Acceleration of Poverty Reduction

TOT Training of Trainer

UN United Nations

UNICEF United Nations International Children's Emergency Fund

UPT PAL Unit Pelaksana Teknis Pengelolaan Air Limbah /Technical Implementing Unit

of Management

xiv | USAID IUWASH PLUS FINAL REPORT

UPT PALD/PLCD Unit Pelaksana Teknis Pengelolaan Air Limbah Domestik/Technical

Implementing Unit of Domestic Management

UPTD Unit Pelaksana Teknis Daerah/Regional Technical Implementing Unit

UPTD PAL Unit Pelaksana Teknis Daerah Pengelolaan Air Limbah/Regional Technical

Implementing Unit of Management

U.S. United States

USG United States Government

USAID U.S. Agency for International Development

VAT Value Added Tax

VSD Variable Speed Driver

WASH Water, Sanitation, and Hygiene

WHO World Health Organization

WJDT West Java, DKI Jakarta, and Tangerang

WOSOSUKA Regional raw water supply program comprising Wonogiri, Sukoharjo,

Surakarta and Karanganyar

WQQ Water Quality and Quantity

WSP Water Safety Plan

WTP Water Treatment Plant

YPTD Yayasan Pendidikan Tirta Dharma/training arm of PERPAMSI

xv | USAID IUWASH PLUS FINAL REPORT

EXECUTIVE SUMMARY RINGKASAN EKSEKUTIF

In accordance with Section F.6 of Task Order

AID-497-TO-16-00003, the following document

serves as the Final Report of the USAID

Indonesia Urban Water, Sanitation and Hygiene,

Penyehatan Lingkungan Untuk Semua (IUWASH

PLUS) project. This report covers the period of

June 22, 2016 through February 21, 2022.

The USAID IUWASH PLUS project was a five

year-and-eight-month initiative designed to

assist the Government of Indonesia (GOI) in

increasing access to water supply and sanitation

services as well as improving key hygiene

behaviors among urban poor and vulnerable

populations. USAID IUWASH PLUS worked

with governmental agencies, the private sector,

NGOs, communities and others to achieve the

following "high level" results:

• An increase of 1,100,000 people in urban

areas with access to improved water

supply service quality, of which at least

500,000 are from the poorest 40% of the

population (also referred to as the

“Bottom 40%” or “B40”), vulnerable

groups or Indonesia’s eastern provinces;

and

• An increase of 500,000 people in urban

areas with access to safely managed

sanitation.

To ensure that improvements in access to

WASH services can be sustained, USAID

IUWASH PLUS was guided by a development

hypothesis that focused on strengthening the

“urban WASH ecosystem” such that it can

more effectively reach the poorest and most

vulnerable segments of the population. The

urban WASH ecosystem consists of a broad

array of actors—including central government

Sesuai dengan Section F.6 Task Order AID-497-

TO-16-00003, dokumen berikut merupakan

Laporan Akhir proyek USAID Indonesia Urban

Water, Sanitation and Hygiene, Penyehatan

Lingkungan Untuk Semua (IUWASH PLUS).

Laporan ini mencakup periode 22 Juni 2016

hingga 21 Feburari 2022.

Proyek USAID Indonesia Urban Water,

Sanitation and Hygiene, Penyehatan Lingkungan

Untuk Semua (IUWASH PLUS) merupakan

sebuah inisiatif untuk periode lima tahun dan

delapan bulan yang dirancang untuk mendukung

Pemerintah Indonesia dalam meningkatkan

akses layanan air minum dan sanitasi, serta

perbaikan perilaku higiene kunci bagi

masyarakat kurang mampu dan kelompok

rentan di perkotaan. USAID IUWASH PLUS

bekerja sama dengan instansi pemerintah, pihak

swasta, LSM, kelompok masyarakat, lembaga

donor, dan mitra lainnya untuk mencapai “hasil

utama” berikut ini:

• Penambahan 1.100.000 penduduk

perkotaan yang mendapatkan akses

layanan air minum layak, di mana

sedikitnya 500.000 orang di antaranya

adalah penduduk dari kelompok yang

berada dalam 40% tingkat kesejahteraan

terendah dari total populasi (juga dikenal

dengan istilah “terbawah 40%” atau

“B40”), kelompok rentan, atau provinsi

timur Indonesia; dan

• Penambahan 500.000 penduduk perkotaan

yang mendapatkan akses sanitasi aman.

Untuk memastikan peningkatan akses layanan

air minum dan sanitasi (WASH) dapat

berkelanjutan, USAID IUWASH PLUS mengacu

pada hipotesis pembangunan yang difokuskan

pada penguatan ekosistem WASH perkotaan

sehingga dapat lebih efektif menjangkau

masyarakat termiskin dan kelompok paling

rentan. Ekosistem WASH perkotaan melibatkan

banyak pemangku kepentingan—termasuk

xvi | USAID IUWASH PLUS FINAL REPORT

agencies, local governments, utilities, private

investors, small and medium enterprises,

financial institutions/lenders, communities, and

households—and each has an important role in

inclusive service provision. USAID IUWASH

PLUS engaged these actors through four

interrelated components, specifically: 1)

improving household WASH services; 2)

strengthening city WASH institutional

performance; 3) strengthening the WASH

financing environment; and 4) advancing

national WASH advocacy, coordination and

communication. In support of these

components, USAID IUWASH PLUS also

implemented a Local Sustainability and

Innovation Component (LSIC) that was

designed to stimulate WASH innovations that

strengthen community, private sector, and

government WASH service provision.

pemerintah pusat, pemerintah daerah, PDAM,

investor swasta, usaha kecil dan menengah,

lembaga keuangan, masyarakat, dan rumah

tangga, yang masing-masing mempunyai peran

penting untuk menyediakan layanan WASH

yang inklusif. USAID IUWASH PLUS bekerja

sama dengan para pemangku kepentingan

tersebut melalui empat komponen yang saling

berkaitan, yaitu: 1) meningkatkan layanan sektor

air minum, sanitasi dan perilaku higiene

(WASH) di tingkat rumah tangga; 2)

memperkuat kinerja institusi pengelola sektor

WASH di tingkat kota; 3) memperkuat

lingkungan pembiayaan sektor WASH; dan 4)

memajukan advokasi, koordinasi dan

komunikasi sektor WASH nasional. Untuk

mendukung komponen-komponen itu USAID

IUWASH PLUS juga melaksanakan kegiatan

Komponen Keberlanjutan dan Inovasi Lokal

(LSIC) yang dirancang untuk merangsang inovasi

di sektor WASH yang menguatkan masyarakat,

sektor swasta, dan penyediaan layanan WASH

dari pemerintah.

Summary of Achievements:

Over the course of program implementation,

USAID IUWASH PLUS was able to apply data

and information to better target low-income

households, expand the reach of the Local

Sustainability and Innovation Component

(LSIC), develop and scale “signature programs”

which showcase new approaches, and

communicate project impact to a broad

audience through both traditional and digital

media. As a result, USAID IUWASH PLUS was

able to meet and, in most cases, exceed the

vast majority of its targets, including:

• 1,634,980 people received improved water

services from new connections provided

by partner PDAMs (148.63% of the

targeted amount), including 528,060 poor

and vulnerable people (or 105.61% of the

targeted amount);

• 965,775 people gained access to safely

managed sanitation services (193.16% of

Rangkuman Pencapaian:

Selama pelaksanaan program, USAID IUWASH

PLUS mampu menerapkan data dan informasi

untuk lebih menjangkau rumah tangga

berpenghasilan rendah, memperluas cakupan

Keberlanjutan dan Inovasi Lokal (LSIC), serta

mengembangkan dan memperluas program

unggulan yang menonjolkan pendekatan baru

dan menginformasikan dampak proyek kepada

masyarakat luas melalui media tradisional dan

digital. Hasilnya, USAID IUWASH PLUS mampu

memenuhi dan dalam banyak hal melebihi

sebagian besar dari targetnya, termasuk:

• 1.634.980 orang mendapatkan layanan air

minum layak dari sambungan baru yang

disediakan oleh PDAM mitra (148,63%

dari jumlah yang ditargetkan), termasuk

528.060 orang yang berpenghasilan rendah

dan rentan (atau 105,61% dari jumlah yang

ditargetkan);

• 965.775 orang mendapatkan akses sanitasi

aman (193,16% dari jumlah yang

USAID IUWASH PLUS FINAL REPORT | xvii

the targeted amount), while 367,445

people gained access to shared and basic

sanitation services, of which 272,725

people were classified as poor (109.09% of

the targeted amount);

• One hundred and fifty-four (154)

community plans were adopted by

stakeholders (or 154% of the targeted

amount) and for which

was leveraged in their support;

• 165,434 people were trained in WASH

programming areas (165.43% of the

targeted amount), with women accounting

for 44.99% of all training participants;

• One hundred twenty-five (125) WASH

policies enacted by 32 LG partners (357%

of the targeted amount); and

• million in funding leveraged in

support of WASH infrastructure projects

(or 493.6% of the targeted amount).

Funding sources included Local

Government budgets and Central

Government allocations for amount of

and private sector firms

for amount of .

ditargetkan), sementara itu 367.445 orang

mendapatkan akses sanitasi layak, 272.725

di antaranya tergolong berpenghasilan

rendah (109,09% dari jumlah yang

ditargetkan);

• Seratus lima puluh empat (154) rencana

kerja masyarakat dilaksanakan oleh para

pemangku kepentingan (atau 154% dari

jumlah yang ditargetkan) dan

digunakan untuk mendukung rencana kerja

tersebut;

• 165.434 orang dilatih dalam pembuatan

dan pelaksanaan program WASH

(165,43% dari jumlah yang ditargetkan) di

mana 44,99% dari peserta pelatihan adalah

perempuan;

• Seratus dua puluh lima (125) kebijakan

WASH diterbitkan oleh 32 pemerintah

daerah (357% dari jumlah yang

ditargetkan); dan

• juta pendanaan digunakan

untuk mendukung proyek infrastruktur

WASH (atau 493,6% dari jumlah yang

ditargetkan). Sumber pendanaan tersebut

meliputi anggaran pemerintah daerah dan

alokasi dana dari pemerintah pusat

sejumlah ; dan sektor

swasta sejumlah

Engagement with National Agencies

Foundational to the success of USAID

IUWASH PLUS was close coordination with

national government counterparts through its

Technical Team (Tim Teknis) led by Bappenas

(with members from the Ministries of Public

Work and Housing (MPWH), Health (MOH),

and Home Affairs (MOHA). Highlights of

engagement with national counterparts

included:

• Bappenas: Supported a wide range of

new sector initiatives, including improved

sector coordination mechanisms, the

deployment of microfinance in WASH,

improved water resource management,

Kerja Sama dengan Lembaga Nasional

Dasar keberhasilan USAID IUWASH PLUS

adalah koordinasi erat dengan mitra pemerintah

pusat melalui Tim Teknis yang dipimpin oleh

Bappenas (dan beranggotakan Kementerian

PUPR, Kemenkes, dan Kemendagri).

Keterlibatan dengan mitra nasional yang

menjadi sorotan adalah:

• Bappenas: Mendukung berbagai inisiatif di

sektor baru, termasuk meningkatkan

mekanisme koordinasi sektor,

menyebarluaskan pembiayaan mikro di

sektor WASH, meningkatkan

pengelolaan sumber daya air, serta

xviii | USAID IUWASH PLUS FINAL REPORT

as well as programs to improve access by

the B40 to sector services;

• MPWH: Supported new approaches to

water resource management, efforts to

address key non-revenue water (NRW)

and Energy Efficiency (EE) issues

confronting the sector, and a very wide

range of programming related to the

development of Fecal Sludge

Management (FSM) systems;

• MOH: Supported the development of

guidelines for integration into a

forthcoming formal policy on Urban

STBM, as well as a wide range of WASH

promotional programming; and

• MOHA: Supported the application of

Minimum Service Standards to the

WASH sector, as well as improved

targeting of subsidy and grant programs.

program untuk meningkatkan akses B40

terhadap layanan sektor;

• Kementerian PUPR: Mendukung

pendekatan baru pengelolaan sumber

daya, upaya mengatasi masalah kunci

terkait air tidak berekening dan efisiensi

energi yang dihadapi oleh sektor, dan

berbagai program terkait pengembangan

sistem pengelolaan lumpur tinja;

• Kementerian Kesehatan: Mendukung

pengembangan panduan integrasi

kebijakan formal yang akan datang untuk

STBM perkotaan serta berbagai program

promosi WASH; dan

• Kementerian Dalam Negeri: Mendukung

penerapan Standar Pelayanan Minimal

untuk sektor WASH serta meningkatkan

penentuan target program subsidi dan

hibah.

Key Programmatic Highlights by

Component

The following provides a few highlights from

the project’s four integrated technical

components and other areas of involvement.

Sorotan Program Utama berdasarkan

Komponen

Berikut ini ringkasan sorotan berdasarkan dari

empat komponen teknis terkait dan bidang lain

yang terlibat.

Component 1: Behavior Change and

Marketing

• Substantial research into WASH related

conditions and behaviors among the B40

which continues to inform important sector

dialogue;

• The development of WASH programming

to specifically address problems confronting

low-income urban communities (referred to

as “Hotspots”) and which involved: 53,021

households; the development of 154

community WASH action plans; the

leveraging of in support of

such plans; a 69% decrease in households

practicing “Open Defecation”; an increase

of 26.55% of HH practicing proper HWWS;

and pending adoption by the MOH of a new

Komponen1: Perubahan Perilaku dan

Pemasaran

• Penelitian penting tentang kondisi dan

perilaku WASH masyarakat B40 yang

kemudian memberikan informasi terhadap

dialog penting sektor;

• Pengembangan program WASH yang secara

khusus mengatasi tantangan yang dihadapi

masyarakat berpenghasilan rendah di

perkotaan (dikenal dengan Hotspot);

pengembangan 154 rencana kerja

masyarakat untuk sektor WASH;

mendorong pendanaan sebesar juta

untuk mendukung rencana kerja tersebut;

jumlah rumah tangga yang mempraktikkan

buang air besar turun sebesar 69%; jumlah

rumah tangga yang menerapkan cuci tangan

dengan sabun secara benar naik sebesar

USAID IUWASH PLUS FINAL REPORT | xix

strategy for the application of STBM

programming in urban areas;

• The development of a comprehensive

program for the marketing of WASH

services, involving data collection through

Market Mapping, entrepreneur inventorying,

etc.; the development of WASH

contractors through the provision of a wide

range of Business Development Services

(BDS); and the mobilization of support from

microfinance institutes (MFIs) and other

sources to improve affordability of

improved WASH products and services.

There are 25 sanitation market maps

developed to help LGs focusing grant

program as well as helps the sanitation

entrepreneurs/enterprises determine their

target market, and three (3) water market

maps developed to help PDAM develop

their marketing strategy;

• The development of new mechanisms to

substantively engage citizens in WASH

sector decision-making and which involved

the development of 42 citizen engagement

mechanisms consisting of customer

information and service centers, digital

public service feedback systems, WASH

communication forums, WASH community

information groups, as well as radio “Call-

in” talk shows; and

• The development of a very wide array of

communication products in support of the

above (brochures, leaflets, posters, video

programs, etc.).

26,55%; dan upaya yang tertunda untuk

mengadopsi strategi baru penerapakan

program STBM di wilayah perkotaan oleh

Kementerian Kesehatan;

• Pengembangan program yang komprehensif

tentang pemasaran layanan WASH,

pengumpulan data melalui pemetaan pasar,

inventarisasi pengusaha, dll; pengembangan

pengusaha WASH melalui penyediaan

berbagai layanan pengembangan bisnis

(Business Development Services/BDS); dan

mobilisasi dukungan dari lembaga keuangan

mikro (LKM) dan sumber lainnya untuk

meningkatkan keterjangkauan produk dan

layanan WASH yang lebih baik. Terdapat 25

pemetaan pasar sanitasi telah disusun untuk

membantu Pemda memfokuskan program

hibah yang juga sekaligus membantu para

pengusaha sanitasi untuk menentukan target

pasar mereka, dan tiga pemetaan pasar

untuk air minum telah disusun untuk

membantu PDAM menyusun strategi

pemasaran mereka;

• Pengembangan mekanisme baru untuk

mendorong keterlibatan masyarakat yang

substantif dalam pengambilan keputusan di

sektor WASH. Upaya ini meliputi

pengembangan 42 mekanisme keterlibatan

masyarakat yang mencakupi pusat informasi

dan layanan pelanggan, sistem digital

pengaduan pelayanan publik, forum

komunikasi WASH, kelompok informasi

masyarakat untuk isu WASH, serta talk show

interaktif radio; dan

• Pembuatan berbagai produk komunikasi

untuk mendukung upaya-upaya di atas

(brosur, leaflet, poster, video program, dll).

Component 2: Strengthening WASH

Institutional Performance

• The development and regular of WASH

institutional performance indices (covering

PDAMs, operators and local government

policies) and which have been adopted for

Komponen 2: Penguatan Kinerja

Kelembagaan WASH

• Pengembangan dan penggunaan secara

teratur indeks kinerja lembaga WASH

(meliputi PDAM, operator air limbah dan

kebijakan pemerintah daerah). Indeks ini

telah diadopsi oleh pemerintah daerah dan

xx | USAID IUWASH PLUS FINAL REPORT

continued use at multiple levels by regional

and national partners;

• Assistance in the development of Business

Plans (BPs) for 32 PDAMs and two (2)

regional water supply providers (PDAB

Provinsi Jawa Tengah and PT Sulsel Tirta

Sejahtera), as well as targeted support in

tariff restructuring, the introduction of new

billing and accounting systems, the

introduction of GIS, and the

implementation of a wide range of activities

to reduce Non-Revenue Water (NRW)

losses and improve energy efficiency;

• Facilitation of support from a World Bank

supported PDAM performance-based grant

(PBG) program (NUWSP) as well as the

national “Water Hibah” initiative for 22

PDAMs. The latter of which is designed to

improve water supply access for low-

income households and led to 71,896 new

piped water connections;

• Critical research into: the barriers to and

improved methodologies for increasing

services to low-income groups; the

application of Minimum Service Standards

to the WASH sector; the development of

water pressure sensing technology;

methodologies for upgrading septic tanks to

meet new requirements; the development

of new technologies for the provision of

desludging services in difficult-to-access

locations;

• 51 Master Meters programs that now serve

2,339 households in four cities (Sidoarjo

district, Surabaya, Surakarta and Medan

cities) with total amount invested

• Support to three (3) major inter-

jurisdictional regional water supply

programs (referred to as MEBIDANG,

WOSUSOKA and MAMMINASATA); two

(Mebidang and Wososuka) are valued at of

which million and will serve

pusat untuk digunakan secara terus-

menerus pada berbagai tingkatan;

• Dukungan pengembangan rencana bisnis

untuk 32 PDAM dan dua penyedia air

minum regional (PDAB Provinsi Jawa

Tengah dan PT Sulsel Tirta Sejahtera), serta

dukungan tertarget untuk restrukturisasi

tarif, pengenalan sistem penagihan dan

akuntansi baru, pengenalan GIS, dan

pelaksanaan berbagai kegiatan penurunan

air tak berekening (NRW) dan peningkatan

efisiensi energi;

• Memfasilitasi dukungan Program Hibah Air

Minum Berbasis Kinerja NUWSP untuk

PDAM yang merupakan bantuan World

Bank serta program nasional Hibah Air

Minum bagi 22 PDAM. Program Hibah Air

Minum ini dirancang untuk meningkatkan

akses air minum bagi masyarakat

berpenghasilan rendah dan telah

menyediakan 71,896 sambungan baru air

minum perpipaan;

• Penelitian penting tentang tantangan dan

metodologi yang lebih baik untuk

meningkatkan layanan bagi kelompok

berpenghasilan rendah; penerapan Standar

Pelayanan Minimal di sektor WASH;

pengembangan teknologi sensor tekanan

air; metodologi perbaikan tangki septik

untuk memenuhi persyaratan baru;

pengembangan teknologi baru penyedotan

lumpur tinja di daerah yang sulit dijangkau;

• Penyelesaian 51 program master meter

yang saat ini melayani 2.339 rumah tangga di

empat kota (Kabupaten Sidoarjo, Kota

Surabaya, Surakarta dan Medan) dengan

total investasi

• Membantu tiga program air minum regional

yang melintasi batas yurisdiksi (dikenal

dengan MEBIDANG, WOSOSUKA, dan

MAMMINASATA); program yang pertama

dan kedua bernilai juta dan akan

melayani 148.000 KK (atau 740.000 orang)

USAID IUWASH PLUS FINAL REPORT | xxi

148,000 households (or 740,000 people)

and the third of which is still under

development.

• The development of a comprehensive

programs for the development of Water

Safety Plans (RPAM) involving the

development of an overall framework,

technical guidelines, a capacity building

program, a related Management

Information System (MIS), as well as

programs to widely disseminate lessons

learned which is being rolled out and will be

disseminated nationally to an additional 190

PDAMs in Year 2022;

• The introduction of a comprehensive set of

activities in support of Fecal Sludge

Management (FSM), specifically for the

establishment of regular desludging services

in twenty (20) partner municipalities and

which has included the development of an

array of training programs, SOP-related

materials, technical guides, MIS and

customer service systems, as well as

complementary support in the development

of treatment facilities, household-level

septic systems, and private sector led

desludging services. This work was

highlighted during a recent international

FSM conference in Indonesia and has been

adopted at the national level in the form of

a sector roadmap.

• Key assistance to the national operator

association, FORKALIM, in expansion of its

work into FSM, including their development

of related capacity building programs,

twinning activities, and advocacy for sector

policy development.

• The enactment of 125 new local

government policies and regulations

covering a very wide range of areas,

including institutional arrangements,

budgeting and finance, gender, etc.

• The development of methodologies to

support raw water protection (KKMA-RA),

dan program ketiga masih dalam

pengembangan.

• Pembuatan program yang komprehensif

untuk pengembangan rencana pengamanan

air minum yang meliputi pembuatan

kerangka secara keseluruhan, panduan

teknis, sistem manajemen informasi, serta

program untuk menyebarluaskan

pembelajaran sudah mulai dikenalkan dan

akan disebarluaskan secara nasional kepada

190 PDAM di seluruh Indonesia pada Tahun

2022;

• Mengenalkan rangkaian kegiatan yang

menyeluruh untuk mendukung pengelolaan

lumpur tinja, terutama pembentukan

layanan lumpur tinja terjadwal di 20

kabupaten/kota mitra dan juga termasuk

pengembangan berbagai program pelatihan,

materi terkait SOP, panduan teknis, MIS

dan sistem layanan pelanggan, dan dukungan

pelengkap pengembangan sarana

pengolahan lumpur tinja, sistem tangki

septik rumah tangga, dan layanan lumpur

tinja oleh swasta. Pekerjaan ini menjadi

sorotan selama konferensi internasional

pengelolaan lumpur tinja yang

diselenggarakan di Indonesia dan telah

diadopsi di tingkat nasional dalam bentuk

peta jalan sektor;

• Dukungan kunci kepada asosiasi pengelola

air limbah nasional, FORKALIM, untuk

memperluas kerjanya di sektor pengelolaan

lumpur tinja, termasuk pengembangan

program peningkatan kapasitas yang terkait,

kegiatan twinning, dan advokasi pembuatan

kebijakan sektor;

• Penerbitan 125 kebijakan dan peraturan

daerah baru yang mencakup berbagai

bidang, termasuk penyusunan kelembagaan,

anggaran dan keuangan, gender, dll.

• Pengembangan metodologi untuk

mendukung perlindungan air baku (KKMA-

xxii | USAID IUWASH PLUS FINAL REPORT

including specific studies, the development

of conservation action plans, as well as the

development of measures for groundwater

recharge such as through the expended use

of infiltration ponds.

RA), termasuk kajian spesifik, pembuatan

rencana kerja konservasi, dan pelaksanaan

upaya pengisian kembali air tanah melalui

penggunaan sumur resapan.

Component 3: Strengthening of the

WASH Financing Environment

• Completion on the development of four

new national regulations related to the

financing of WASH sector. The four

regulations are regulations on Water

Supply/Project Feasibility Assessment, the

establishment of domestic tariffs, WASH

microfinance, and the exemption of

management services from VAT. The first

two regulations have been used by the

stakeholders. The regulation on WASH

Microfinance has been used as the basis of

the development of new financing facility

supported WASH Microfinance. The

financing facility will be launched in 2022.

While the last regulation is still under

review by the Coordinating Ministry of

Economic Affairs to be submitted to Badan

Kebijakan Fiskal (BKF) under Ministry of

Finance.

• Annual analysis of LG WASH budget

allocations and dissemination of results

which led to an average increase of 0.20%;

• Facilitation of access to capital through a

multitude of channels, including commercial

banks, government financing, public-private

partnerships (PPP), business-to-business

(B2B) arrangements, etc.—and which led to

the development of a wide array of key

infrastructure and services (water treatment

plants, regional water supply programs,

community water supply systems, desludging

services, etc.). The total value of the

projects above is

• The development of programs that

successfully expanded the work of 13 MFI

partners into the WASH sector resulted a

total of 3,670 households have accessed

Komponen 3: Penguatan Lingkungan

Pembiayaan Sektor WASH

• Telah menyelesaikan penyusunan empat

regulasi nasional terkait dengan pembiayaan

Sektor WASH. Empat reguilasi ini adalah

regulasi terkait penilaian kelayakan proyek

air minum, penentuan tarif air limbah

domestik, pembiayaan mikro WASH,

pengecualian layanan pengelolaan air limbah

dalam PPN. Dua regulasi pertama sudah

digunakan oleh mitra terkait. Regulasi

terkait Kredit Mikro untuk WASH telah

digunakan sebagai dasar untuk penyiapan

fasilitas pendanaan yang mendukung Kredit

Mikro WASH. Fasilitas pembiayaan ini

direncanakan akan diluncurkan pada Tahun

2022. Untuk regulasi terakhir masih dalam

proses pembahasan oleh Kementerian

Koordinasi Perekonomian dan sudah

sisampaikan kepada Badan Kebijakan Fiskal

(BKF) di bawah Kementerian Keuangan.

• Analisis tahunan alokasi anggaran WASH

pemerintah daerah dan penyebarluasan

hasilnya yang menghasilkan peningkatan

rata-rata 0,20%;

• Memfasilitasi akses terhadap modal melalui

banyak saluran, termasuk bank komersial,

pendanaan pemerintah, kemitraan

pemerintah dan swasta, kemitraan bisnus ke

bisnis, dll—dan yang menghasilkan

pembangunan berbagai sarana dan layanan

kunci (pengolahan air, program air minum

regional, sistem air minum masyarakat,

penyedotan lumpur tinja, dll). Nilai total dari

proyek-proyek di atas adalah

• Pembuatan program yang berhasil

memperluas kerja 13 mitra LKM ke sektor

WASH yang telah menghasilkan total 3.670

USAID IUWASH PLUS FINAL REPORT | xxiii

funding with the total amount of

via these MFIs. It is also expected

to lead to a major GOI fund to capitalize

related loan programs;

• Technical assistance to key national sector

financing facilities such as those involving PT.

Sarana Multi Infrastructure (regarding major

infrastructure with estimated value

and the US International

Development Finance Corporation (in

support of microfinance). For the DFC,

after the facilitation of USAID IUWASH

PLUS, the final progress is the DFC

continued its own due diligence to assess

the best options.

• Specifically, in responding to COVID-19

pandemic, USAID IUWASH PLUS worked

with the World Bank to facilitate training in

assessing COVID-19 impacts to PDAM

financing for 104 PDAMs across Indonesia.

USAID IUWASH PLUS has adapted the

assessment model to evaluate the impact of

the pandemic to the financial performance

of 26 assisted PDAMs.

rumah tangga telah mendapatkan akses

pembiayaan sejumlah melalui

LKM-lkm ini. Hal ini juga diharapkan dapat

mendorong dana besar dari pemerintah

Indonesia untuk menjadi modal program

pinjaman terkait;

• Bantuan teknis kepada fasilitas pendanaan

nasional yang penting, seperti yang

melibatkan PT Sarana Multi Infrastructure

(untuk sarana yang besar dengan perkiraan

nilai U.S International

Development Finance Corporation (untuk

mendukung pembiayaan mikro).

• Secara khusus untuk merespon pandemic

COVID-19, USAID IUWASH PLUS bekerja

sama dengan World Bank untuk

memfasilitasi pelatihan mengkaji dampak

COVID-19 terhadap keuangan PDAM bagi

104 PDAM di seluruh Indonesia. USAID

IUWASH PLUS juga telah menggunakan

model kajian ini untuk mengevaluasi dampak

pandemic terhadap kinerja keuangan dari 26

mitra PDAM.

Component 4: Advancing National

WASH Advocacy, Coordination, and

Communication

• Strengthened the inter-ministerial

coordination forum and Pokja PPAS,

including through planning and the

formulation of sector targets under the GOI

Medium Term Development Plan (RPJMN

2020-24), policy dialogue and advocacy (on

strategies for increasing WASH access for

the poor, water safety planning, the FSM

“framework” to guide sector development),

knowledge management covering a variety

of areas (CSR, gender mainstreaming, citizen

engagement, etc.), as well as support to the

strengthening of provincial and local level

Pokja PPAS;

Komponen 4: Memajukan Advokasi,

Koordinasi, dan Komunikasi WASH

Nasional

• Memperkuat forum koordinasi antar

kementerian, Pokja PPAS, termasuk melalui

perencanaan dan formulasi target sektor di

bawah Rencana Pembangunan Jangka

Menengah Nasional (RPJMN) Pemerintah

Indonesia 2020-2024, dialog dan advokasi

kebijakan (tentang strategi peningkatan

akses WASH bagi masyarakat

berpenghasilan rendah, rencana pengamanan

air minum, kerangka pengelolaan lumpur

tinja untuk memandu pembangunan sektor),

pengelolaan pengetahuan yang mencakup

berbagai area (CSR, pengarusutamaan

gender, mekanisme keterlibatan masyarakat,

xxiv | USAID IUWASH PLUS FINAL REPORT

• Expanded the role of FORKALIM through

institutional studies and business planning,

the development of new organizational

“products,” organization and oversight of

twinning programs, etc.

• Enacted national policies contributed to

achieve RPJMN targets especially in safely

managed drinking water and sanitation

services. The policies are 1) ministerial

regulation and the technical guidelines for

assessing the feasibility of projects applying

for assistance under the water supply loan

guarantee program (Peraturan Presiden or

PERPRES 46/2019); 2) guidance for

calculating domestic tariffs for septage

treatment in both conventional and

mechanical systems; 3) national roadmap for

Water Safety Planning (Rencana Pengamanan

Air Minum or RPAM) implementation; 4)

National Roadmap for Human Resource

Capacity Improvement in Drinking Water

Utilities and 5) FSM Framework;

• The dissemination of lessons learned and

best practices through multiple channels,

including an E-Newsletter, project website

and social media, support to a microsite

under the national NAWASIS website, the

production of 87 knowledge products, and

organization of a wide array of knowledge

sharing events;

• Oversight of 26 CSR-supported programs

valued at and benefiting an

estimated 15,760 people;

• Regular engagement of the media which led

to 1,484 specific articles, television

broadcasts and similar means of sharing

information on the program’s work and

accomplishments.

dll), serta mendukung penguatan Pokja PPAS

di tingkat provinsi dan kabupaten/kota;

• Memperluas peran FORKALIM melalui

kajian kelembagaan dan rencana bisnis,

pengembangan produk organisasi baru,

pengorganisasian dan pengawasan program

twinning, dll;

• Kebijakan nasional yang disusun untuk

berkontribusi pada pencapaian target

RPJMN terutama dalam layanan air minum

dan sanitasi yang dikelola dengan aman.

Kebijakan tersebut adalah 1) peraturan

menteri dan petunjuk teknis penilaian

kelayakan proyek yang mengajukan bantuan

dalam program penjaminan pinjaman air

minum (Peraturan Presiden atau PERPRES

46/2019); 2) pedoman penghitungan tarif air

limbah domestik untuk pengolahan tangki

septik baik sistem konvensional maupun

mekanis; 3) Peta Jalan Nasional untuk

implementasi Rencana Pengamanan Air

Minum (RPAM); 4) Peta Jalan Nasional

Peningkatan Kapasitas Sumber Daya

Manusia di PDAM dan 5) Kerangka Kerja

Pengelolaan Air Limbah Domestik;

• Penyebarluasan pembelajaran dan praktik

baik melalui banyak saluran, termasuk

buletin elektronik, website proyek, dan

media sosial, mendukung microsite di

website NAWASIS nasional, pembuatan 87

produk pengetahuan, dan menyelenggarakan

berbagai acara berbagi pengetahuan;

• Mengawasi 26 program yang didukung CSR

senilai dan memberikan

manfaat bagi sekitar 15.760 orang;

• Pelibatan media secara rutin yang

menghasilkan 1.484 artikel khusus, siaran TV

dan media yang serupa untuk berbagi

informasi pekerjaan dan capaian program.

USAID–SECO Partnership

• Among the seven (7) partner PDAMs under

this program, increased energy efficiency by

Kemitraan USAID-SECO

• Di antara tujuh (7) PDAM mitra dalam

program ini, meningkatkan efisiensi energi

USAID IUWASH PLUS FINAL REPORT | xxv

24.4% and NRW reduction by 3.1% which

led to their ability to defer

in capital investments;

• Assisted partner PDAMs in leveraging

in funding for NRW and EE

improvements;

• Facilitated the development and

implementation of 30 performance

improvement action plans (PIAPs), the

development of 84 new standard operating

procedures (SOPs), as well as the training of

900 staff from participating PDAMs;

• Facilitated studies related to and the

development of a National Roadmap for

PDAM Capacity Building, as well as separate

roadmaps for key sector training institutes

(AKATIRTA, MPWH-BTAM, etc.), and

further improved the capacity of six (6)

centers of excellence (COE) as concern

NRW reduction and EE.

sebesar 24,4% dan menurunkan NRW

sebesar 3,1% yang menyebabkan

kemampuan mereka untuk menunda

investasi modal sebesa

• Membantu PDAM mitra memanfaatkan

juta dalam pendanaan untuk

perbaikan NRW dan EE;

• Memfasilitasi pengembangan dan

implementasi 30 rencana aksi peningkatan

kinerja (PIAP), pengembangan 84 prosedur

operasi standar (SOP) baru, serta pelatihan

900 staf dari PDAM yang berpartisipasi;

• Memfasilitasi studi terkait dan

pengembangan Peta Jalan Nasional

Peningkatan Kapasitas PDAM, serta peta

jalan terpisah untuk lembaga pelatihan

sektor utama (AKATIRTA, Kementerian

PUPR-BTAM, dll.), dan meningkatkan

kapasitas enam (6) pusat keunggulan (COE)

terkait penurunan NRW dan peningkatan

EE.

Cross-Cutting Programs and Activities

In support of the four integrated components

described above, USAID IUWASH PLUS also

implemented several cross-cutting programs

and activities that contribute to the project’s

overall objective of expanding access to water

and sanitation services to the urban poor.

Highlights from these cross-cutting programs

are summarized below:

• Local Sustainability and Innovation Component

(LSIC). Utilizing a mix of grants,

subcontracts, special activities and in-kind

mechanisms, a total of 25 LSIC programs

were implemented at a total cost

Activities supported were wide

ranging and covered from the development

of water pressure gauges to institutional

studies in support of FORKALIM;

• Gender Integration. Activities pertaining to

gender integration involved the on-going

introduction of Gender Responsive

Program dan Kegiatan Lintas Sektor

Untuk mendukung empat komponen

terintegrasi yang dijelaskan di atas, USAID

IUWASH PLUS juga menerapkan beberapa

program dan kegiatan lintas sektoral yang

berkontribusi pada tujuan keseluruhan proyek

untuk memperluas akses ke layanan air dan

sanitasi bagi masyarakat miskin perkotaan.

Sorotan dari program lintas sektoral ini

dirangkum sebagai berikut:

• Komponen Keberlanjutan dan Inovasi Lokal

(LSIC). Memanfaatkan campuran hibah,

subkontrak, kegiatan khusus dan mekanisme

dalam bentuk barang, total 25 program

LSIC dilaksanakan dengan total biaya

Kegiatan yang didukung sangat

luas dan mencakup pengembangan alat

pengukur tekanan air hingga studi

kelembagaan untuk mendukung FORKALIM;

• Integrasi Gender. Kegiatan yang berkaitan

dengan integrasi gender melibatkan

pengenalan berkelanjutan Anggaran

xxvi | USAID IUWASH PLUS FINAL REPORT

Budgeting (ARG) into LG budgeting

processes, and extensive integration of

gender-related curricula and sessions across

multiple trainings (targeting governments,

communities, the private sector and others).

A total of 5,444 people (or 108.88% of the

target) benefited from such training.

• Monitoring, Evaluation, and Learning. Robust

and innovative monitoring, evaluation, and

learning (MEL) systems were integral to the

project success, helping to maximize impact

and adapt to a changing environment. In

addition to quantitative M&E, the conducted

qualitative data collection, such as that

utilizing the utilizing the Most Significant

Change (MSC) methodology, and strongly

supported the development and

implementation of participatory M&E

activities in Hotspot locations.

Responsif Gender (ARG) ke dalam proses

penganggaran Pemda, dan integrasi ekstensif

kurikulum dan sesi terkait gender di

berbagai pelatihan (menargetkan

pemerintah, masyarakat, sektor swasta dan

lain-lain). Sebanyak 5.444 orang (atau

108,88% dari target) mendapat manfaat dari

pelatihan tersebut;

• Monitoring, Evaluasi, dan Pembelajaran.

Sistem monitoring, evaluasi, dan

pembelajaran (MEL) yang kuat dan inovatif

merupakan bagian integral dari keberhasilan

proyek, membantu memaksimalkan dampak

dan beradaptasi dengan lingkungan yang

berubah. Selain M&E kuantitatif,

pengumpulan data kualitatif yang dilakukan,

seperti yang memanfaatkan metodologi

Most Significant Change (MSC), dan sangat

mendukung pengembangan dan pelaksanaan

kegiatan M&E partisipatif di lokasi Hotspot.

USAID IUWASH PLUS FINAL REPORT | 1

1. INTRODUCTION

This section consists of an overview of USAID IUWASH PLUS and a summary of the project

implementation highlights and achievements. The subsequent sections include:

Section 2, High Level Results and Component Level Progress: A review of

achievements related to high-level results is presented, along with detailed descriptions of work

under each program Component, USAID-SECO Partnership, the LSIC and in gender-related

areas. A review of partners involved is also provided.

Section 3, Impact of COVID-19: This section describes the response of the USAID

IUWASH PLUS project and the relevant WASH stakeholders in facing the challenges caused by

the emergence of COVID-19 since early 2020.

Section 4, Regional Progress: For each USAID IUWASH PLUS region, this section provides

a summary of program highlights, key issues encountered, important partners involved, overall

progress, and city updates.

Section 5, Program Management: This section describes activities that fall under the

general heading of program management, including those related to operations, monitoring and

evaluation, and environmental compliance.

Section 6, Project Monitoring & Evaluation: This section presents detailed information on

the progression of achievements of USAID IUWASH PLUS results and deliverables.

1.1 OVERVIEW OF USAID IUWASH PLUS

This is the final report under the USAID Indonesia Urban Water, Sanitation and Hygiene, Penyehatan

Lingkungan Untuk Semua (IUWASH PLUS) program, a five year, eight-month initiative designed to

assist the Government of Indonesia (GOI) in increasing access to water supply and sanitation

services as well as improving key hygiene behaviors among urban poor and vulnerable populations.

USAID IUWASH PLUS works with governmental agencies, the private sector, NGOs, communities

and others to achieve "high level" results including: 1) an increase of 1,100,000 people in urban areas

with access to improved water supply service quality, of which at least 500,000 are from the poorest

40% of the population (also referred to as the “Bottom 40%” or “B40”), vulnerable groups or in

Indonesia’s eastern provinces; and 2) an increase of 500,000 people in urban areas with access to

safely managed sanitation.

To ensure that improvements in access to WASH services are sustained, USAID IUWASH PLUS has

worked closely with national GOI agencies including the Ministries of Central Planning (Bappenas),

Public Works and Housing (MPWH), Health (MOH), Home Affairs (MOHA), as well as 35 local

governments (LGs) shown in the table below. Activities have been undertaken through four (4)

interrelated components focused on:

• Improving household WASH services;

• Strengthening city WASH institutional performance;

• Strengthening the WASH financing environment; and

• Advancing national WASH advocacy, coordination and communication.

2 | USAID IUWASH PLUS FINAL REPORT

In support of the program’s technical components, USAID IUWASH PLUS also sought to stimulate

innovation and cultivate local expertise in the WASH sector through a Local Sustainability and

Innovation Component (LSIC). It should be noted that in addition to USAID’s own significant

investment in USAID IUWASH PLUS, work with water utilities also benefited from an important

contribution of funds from the Swiss State Secretariat of Economic Affairs (SECO).

*Kota: city; Kabupaten or “Kab”: district

1.2 IMPLEMENTATION STRATEGY

From its inception, the vision of USAID IUWASH PLUS was that, upon completion, local

governments (LGs) and WASH service providers in selected geographic areas will have identified,

addressed, and overcome barriers to reaching the poor with improved WASH services—yielding

life-saving gains in WASH access that diminish the threat of water-borne diseases to society’s most

vulnerable. This expansion in access would be enabled and sustained by developing and reinforcing

systems that underpin and deliver vital WASH services, from affordable on-site sanitation facilities to

solvent water utilities to supportive government policies and budgets. The reach of USAID IUWASH

PLUS was also projected to move well beyond its partner cities and districts, as successful models

and approaches were brought to scale through collaboration and communication with WASH policy

makers and thought-leaders at the provincial and national levels.

In support of the above vision, the USAID IUWASH PLUS implementation strategy has focused on

strengthening the urban WASH ecosystem of inclusive, self-reliant service provision. As shown in

Exhibit 2, the WASH ecosystem is made up of an integrated network of WASH stakeholders (from

households to major local and national institutions) that are highly interdependent and mutually

reinforcing. It was posited that, only by working at the ecosystem level with an integrated network

of WASH stakeholders—from utilities to the Puskesmas to private sector septage haulers—can

access be sustainably expanded and the burden of water-borne diseases effectively mitigated.

Moreover, it was believed that, through heightened collaboration and communication among all

stakeholders, the program could more easily have a substantive impact well beyond its own areas of

influence and on broader sector development needs nationally. Though on the one hand logical, this

strategy stood in sharp contrast to more traditional, compartmentalized WASH programs that

prioritized the construction of new facilities while ignoring the systemic weaknesses that undermine

sustainability and self-reliance.

Exhibit 1. List of Partner Local Governments (LGs)

North Sumatra West Java / DKI

Jakarta / Tangerang

(WJDT)

Central Java East Java South Sulawesi /

Eastern Indonesia

(SSEI)

Kota Medan

Kota Tebing Tinggi

Kota Sibolga

Kota Pematang Siantar

Kab. Deli Serdang

DKI Jakarta

Kab. Tangerang

Kota Bekasi

Kota Depok

Kota Bogor

Kab. Karawang

Kab. Bogor

Kota Surakarta

Kab. Sukoharjo

Kota Salatiga

Kab. Magelang

Kota Magelang

Kab. Sragen

Kab. Wonosobo

Kota Surabaya

Kab. Gresik

Kab. Sidoarjo

Kota Malang

Kota Probolinggo

Kab. Probolinggo

Kab. Lumajang

Kab. Malang

Kota Makassar

Kab. Barru

Kab. Bantaeng

Kab. Bulukumba

Kab. Maluku Tengah

Kota Ternate

Kota Jayapura

Kab. Jayapura


Exhibit 2. The WASH Ecosystem

1.3 SUMMARY OF ACHIEVEMENTS

In addition to the implementation of activities as set forth in approved annual work plans, USAID

IUWASH PLUS measures progress based on the project’s achievement of Outcomes and High-Level

Results as defined in its Activity Monitoring and Evaluation Plan (AMEP), as revised. By the end of

USAID IUWASH PLUS, the program had achieved all High-Level Results and the vast majority of all

other targeted outcomes. Detailed information regarding the achievement of outcomes can be found

in Section 6, Project Monitoring and Evaluation and Annex 13–56. Some of those of special note are

as follows:

• 1,634,980 people received improved water services from new connections provided by

partner PDAMs (or 148.63% of the targeted amount);

• 528,060 poor and vulnerable people received improved water services from new

connections provided by partner PDAMs (or 105.61% of the targeted amount);

• 965,775 people gained access to safely managed sanitation services (or 193.16% of the

targeted amount);

• 367,445 people gained access to shared and basic sanitation services, of which 272,725

people were classified as poor (or 109.09% of the targeted amount);

• One hundred and fifty-four (154) community plans were adopted by stakeholders (or 154%

of the targeted amount) and for which was leveraged in their support;

• 165,434 people were trained in WASH programming areas, with women accounting for

44.99% of all training participants. The total budget spent in support of this training was

approximately For gender training, a total of 5,444 people were trained in

gender awareness, 56.50% of which were women;


• Thirty-two (32) water and sanitation sector institutions strengthened in the

management of water resources or improved water supply and sanitation services

(or 106.67% of the targeted amount);

• One hundred twenty-five (125) WASH policies enacted by 32 LG partners (or 357% of the

targeted amount). These policies covered WASH Microfinance, sludge and domestic

management, development of WASH Working Groups, Sanitasi Total Berbasis Masyarakat/STBM,

agreements between LG the private sector on sludge transportation and treatment, PDAM

tariffs, Gender Responsive Planning and Budgeting, and the establishment of new PDAM status;

• Fifty-six (56) institutions secured finance for service delivery improvements (112% of

the targeted amount);

• in funding leveraged in support of WASH infrastructure projects

(or 493.6% of the targeted amount). Funding sources included Local Government budgets,

Central Government allocations, and private sector firms;

• 60 public-private partnerships established in support of the WASH sector (or 150% of the

targeted amount);

• 1,704 people with increased knowledge/skills/awareness as a result of 87 knowledge

events/workshops;

• Seven (7) national programming frameworks (140% of the targeted amount) developed

for key sector issues (covering Water Safety Planning, Water utility human resource capacity

development, CSR engagement, Urban STBM implementation, Fecal Sludge Management [FSM],

and WASH sector development in Jakarta);

• Six (6) “signature programs” implemented, covering the areas of: WASH Microfinance,

Fecal Sludge Management, Urban STBM, sanitation marketing, groundwater conservation, and

increasing piped water access for the poor.


2. HIGH LEVEL RESULTS AND COMPONENT LEVEL PROGRESS

2.1 INTRODUCTION

The mandate of USAID IUWASH PLUS project was to support the Government of Indonesia (GOI)

to achieve access to improved WASH facilities and safely managed WASH access, as targeted by the

Sustainable Development Goals (SDG) initiative. Improved WASH access was included in the GOI’s

WASH objectives as set forth in the National Midterm Term Development Plan (Rencana

Pembangunan Jangka Menengah Nasional/ RPJMN) 2020-2024. The RPJMN targets include achieving

100% access to basic drinking water supply (including 15% of safely managed drinking water) and 90%

access to basic sanitation (including 15% of safely managed sanitation services). Project

accomplishments to support the GOI targets are included in the project’s High Level Results (HR).

Achievement of the project’s targeted High Level Results through PY5 is summarized in Exhibit 3

below, which provides the final achievement of these results and outcomes. The table provides final

figures in meeting these key targets, including: the life-of-project (LOP) targets, annual achievement

and the total achievement.

Exhibit 3: Summary of Final Achievements of USAID IUWASH PLUS High Level Results

USAID

IUWASH PLUS

high-level

results

Indicator Lop

target

Achievements

PY1 PY2 PY3 PY4 PY5

Sep 21

PY5

Feb 22

Total

HR1a (Total

Connection):

People receiving

improved water

services quality

No. of people

overall and

from the B40

and EI

receiving

improved

water services

quality as a

result of U.S.

Gov.

assistance.

1,100,000 0 236,095 293,690 372,410 429,710 303,075 1,634,980

(148.63%)

HR1b (B40

Connection):

People from the

B40 and EI

receiving

improved water

services quality

500,000 0 57,010 81,810 114,650 160,795 113,795 528,060

(105.61%)

HR2: People

gaining access to

safely managed

sanitation

services.

No. of people

gaining access

to safely

managed

sanitation

services as a

result of U.S.

Gov.

assistance.

500,000 0 24,915 327,060 252,695 361,105 0 965,775

(193.16%)

C1a: Poor People

gaining access to

shared and basic

sanitation (*)

No. of people

from the

bottom 40%

by wealth

gaining access

to shared or

basic or sanit.

services as a

result of USG

assistance

250,000 0 17,520 35,165 68,680 73,280 78,080 272,725

(109.09%)

(*) This outcome is a component-based outcome. Since this outcome is contributing to the High Level Results (HR2), USAID IUWASH PLUS includes

this outcome as part of the High Level Results.


As shown above, USAID IUWASH PLUS continued to make great strides in all high level results, of

which all results had surpassed the PY5 target. Among these results, only outcome C1a (Poor

People gaining access to shared and basic sanitation) that has not yet reached the LOP target.

Outcome C1a is an important component-based outcome that is contributing to HR2 (people

gaining access to safely managed sanitation services). As USAID IUWASH PLUS faces the final five

months of the program, efforts to reach the LOP target has become a priority. Notably, those

higher level indicators that specifically target B40 populations to gain access to improved WASH

facilities (HR1b and C1a) are showing positive improvements. The project team will continue to

apply an adapted strategy to speed-up achievements in remaining months to meet the LOP target.

The project team will continue to prioritize the promotion of GOI Grant programs for water and

sanitation, implementation of market-based approach for sanitation and water access, WASH

microfinance and budget advocacy to LGs in remaining project sites. It is anticipated that the

COVID-19 pandemic will continue to decline, and not further impact the implementation of the

above strategy.

2.2 WEALTH QUINTILE SURVEY

As discussed above, the USAID IUWASH PLUS project has an important objective of meeting the

needs of the poorest and most vulnerable households which are defined as those within the bottom

two quintiles of wealth (the bottom 40% or simply the “B40”). As such, determining who falls within

this category is important both when “targeting” program interventions and, for critical monitoring

and evaluation purposes, when “tracking” those that have benefited from such interventions. While

many programs opt to employ simple indicators of wealth such as electrical consumption, the use of

such single measures can lead to less accurate results and do not allow for comparison with national

wealth classification.

For its part, USAID IUWASH PLUS chose to utilize the USAID Demographic and Health Survey

(DHS) Wealth Index which is a composite measure of a household's cumulative living standard based

on household ownership of selected assets (such as a television, refrigerator, or hand phone); the

types of materials used for housing construction (such as whether the walls are brick or wood); and

the types of water access and sanitation facilities used by the respective household. Advantages of

the DHS Wealth Index are that it is: well-known by the GOI’s TNP2K program and accepted as

international best practice; is transparent in that all formulas, weightings and breakpoints used to

construct the index are published; focuses largely on readily identifiable household assets; and takes

only 15 to 20 minutes to complete per household.

The DHS Wealth Index was applied to all areas requiring specific information on the number of B40

households reached by program interventions. In most cases, this involved “direct” surveying of all

beneficiaries of a specific activity (e.g. Master Meter programs) and, in cases where the number of

beneficiaries emanated from “indirect” program support (e.g. a minimum increase in a PDAM’s

Performance Index) and where the sample size was too large (e.g. the number of new PDAM

connections established), an “indirect” survey was made of a representative sample (while

maintaining a 95% confidence level and 5% confidence interval). Notably, USAID IUWASH PLUS also

used the mWater™ application for data collection and analysis. This allowed enumerators to easily

enter data, capture photos and geo-coordinates, and directly upload data for review and cleaning

with no risk of transcription error. The project also customized the mWater™ application to

immediately calculate the wealth score for each household, allowing the IUWASH PLUS M&E team


to directly review the data on the mWater™ web portal in real time, as well as facilitating analysis

and visualization of the data in the form of charts and maps.

Over the course of USAID IUWASH PLUS implementation, the program implemented wealth

surveys for a total of 37,412 households following the above methodology. These included 16,322 in

support of HR1b (indirect support), 9,332 in support of HR1b (direct support), and 11,758 in

support of outcome C1a. The final results of the wealth survey to all household respondents are

presented in Annex 1.

Aside from generating critical information regarding the number of B40 household served, the data

generated from USAID IUWASH PLUS wealth surveys also offered an opportunity to better

understand various trends with the sector. In reviewing the graphic on B40 households that

benefited from new PDAM connections based on the program’s “indirect” support (see Exhibit 4),

the detailed data shows that, while the B40 represent 40% of the total population, they account for

only 22.2% of the total number of new connections made. Though the percentages vary greatly

among municipalities (from a very low 1% in Kabupaten Sidoarjo to as much as 85% in Kabupaten

Probolinggo), this could indicate an inherent bias on the part of PDAMs away from serving B40

households. Though unfortunate for B40 households, this would not be surprising as revealed in

USAID IUWASH PLUS research (see Component 2 for details) and that of other programs which

points to a negative impact from cross-subsidies on PDAM interest in serving the B40.

Exhibit 4. B40 households with new PDAM connections by municipality for HR1b (Indirect)

In the case of new water connections that were “directly” attributable to USAID IUWASH PLUS

intervention (such as those provided through Master Meter, GOI grant or communal water supply

system programs), the situation is markedly better. As shown in Exhibit 5 below and based on a review

of more detailed data, among all respondents surveyed, there are 49.7% of them are B40. These

respondents received new piped water connection from USAID IUWASH PLUS direct intervention.


While the actual percentages of B40 served vary greatly among USAID IUWASH PLUS partner

municipalities, this would still seem to indicate that additional improvements are needed in targeting

of, for instance, grant programs, if they are to benefit those in greatest need.

Exhibit 5. B40 households with new PDAM connections by municipality for HR1b (Direct)

For B40 households that gained access to basic and shared sanitation facilities (Outcome C1a),

according to results of wealth survey, it indicates that 61.3% of beneficiaries were from the B40. As

indicated in Exhibit 6 below, the greatest contribution in absolute terms was from Wonosobo

district (with 7,261 households), followed by Tangerang district (with 6,835 households).


Exhibit 6. B40 people gaining access to shared / basic sanitation services (Outcome C1a)

2.3 COMPONENT 1/IMPROVING HOUSEHOLD WASH SERVICES PROGRESS

Recognizing the need for concerted action to address the needs of the urban WASH sector, the

GOI has set an ambitious course through the adoption of the UN’s Sustainable Development Goals,

which is supported by the national medium-term development plan (RPJMN 2020-2024) and seeks

to provide universal access to clean water and sanitation by 2030. Given the need for broad changes

in individual and collective behaviors, not to mention the enormous cost involved, all parties are also

acutely aware of the importance of involving communities, households and the private sector at

every stage. Those stakeholders considered as critical to improving household level WASH services

are shown in Exhibit 7.


Exhibit 7. Key WASH Stakeholders

USAID IUWASH PLUS supported the above through Component 1 which addressed the barriers

that impede increased access to and proper utilization of WASH products and services by the urban

poor. The Component 1 team worked closely with the MOH to build awareness and knowledge of

WASH behaviors and their associated impact on public health and the environment. The

implementation strategy of Component 1 was twofold: unlock household demand while

strengthening the capacity of private and public-sector suppliers alike. Within this context,

Component 1 was not a “stand alone” set of activities, but rather represented the front line of

USAID IUWASH PLUS, ensuring that institutional improvements achieved under other program

components reached those in greatest need while simultaneously informing broader programming

from the bottom up.

The following subsections describe progress and accomplishments under Component 1 in greater

detail.

2.3.1 RESEARCH AND STRATEGY DEVELOPMENT

In order to ensure the program’s approach to improving household WASH services would be

evidence-based, USAID IUWASH PLUS conducted in-depth formative research to improve

understanding of WASH conditions for urban B40 households, exploring barriers and motivations to

key WASH behaviors, and mapping key communication channels among adults in B40 households.1 A

cross-sectional study was carried out using a mixed-methods approach to assess WASH practices

and associated factors in 15 urban locations throughout Indonesia. Data was collected from 3,458

households using pretested questionnaires triangulated with qualitative information obtained from 60

structured observations, 60 focus-group discussions and 60 in-depth interviews. The research was

conducted in urban areas across ten provinces in the program’s five regions. The research and

analysis drew on several behavior-change theoretical frameworks, examining factors at the individual,

interpersonal and community levels, as well as the policy environment. By examining current

practices, the research sought to identify barriers and facilitating factors for targeted behaviors and,

through that, determine the most effective approach to aid in WASH promotion. Evidence provided

by this research effort, as well as a variety of other sources, was instrumental in USAID IUWASH

1 https://www.iuwashplus.or.id/cms/wp-content/uploads/2018/07/IUWASH-PLUS-Formative-Research-Final-Report-Final.pdf

https://www.iuwashplus.or.id/cms/wp-content/uploads/2018/07/IUWASH-PLUS-Formative-Research-Final-Report-Final.pdf


PLUS development of strategies for addressing behavior change2 as well as the marketing of water

and sanitation -related products and services.3

2.3.2 URBAN STBM

Across its programming, USAID IUWASH PLUS placed special emphasis on increasing access to

WASH services for the urban poor which focused in part on supporting urban neighborhoods with

high concentrations of low-income households with limited access to WASH services. Referred to

as “Hotspots”, the program’s early efforts focused on increasing their access to WASH services

through targeted behavior change activities, expanding the coverage of key utilities (such as PDAMs

and operators) to these areas, as well as the introduction of financial solutions to improve the

affordability of related products and services (such as microfinance schemes). In addition to the

already stretched resources of service providers, additional difficulties were encountered such as:

the often densely populated and informally planned nature of such areas which made it difficult to

apply standardized designs (such as for water supply distribution systems or household septic tanks)

or to access for maintenance support (including desludging services); their location in often sub-

optimal areas such as those with high water tables or directly over water bodies; and a lack of

creditworthiness among many households in such areas which are often classified as “red zones” by

MFIs, meaning they do not service such areas due to previous experience including a high risk of

non-performing loans (NPLs).

In response to the above and in support

of the MOH Sanitasi Total Berbasis

Masyarakat (STBM) program, USAID

IUWASH PLUS implemented a set of

community-led and socially inclusive

activities to identify important WASH

issues, develop and implement

community action plans (Rencana Kerja

Masyarakat or RKM) that respond to

those issues, and create new social

norms around key behaviors. The key

behaviors addressed under the STBM

program’s five “pillars” include: 1)

household sanitation/stop open

defecation, 2) Hand Washing with Soap

(HWWS or CTPS), 3) food and drinking water management (PAMMRT), 4) household solid waste

management, and 5). household management.

Key elements of the USAID IUWASH PLUS approach to Urban STBM included: participatory

assessment; triggering activities; social mapping and database development; participatory M&E (led by

community M&E teams or “Tim Monev”); community action plan development; and advocacy to key

stakeholders from the LG as well as the private sector. Notably, action plans included activities that

could be undertaken independently by community members, as well as those that required outside

assistance, such as that made available through local government budgets (APBD) or CSR programs.

2 https://www.iuwashplus.or.id/cms/wp-content/uploads/2020/06/IUWASH-Plus-Behavior-Change-Strategy.pdf 3 https://www.iuwashplus.or.id/cms/wp-content/uploads/2020/06/IUWASH-PLUS-Marketing-Strategy-March-2019.pdf

Mapping sanitation access in Mangkoso Village of Barru

Regency in South Sulawesi by community-based Tim

Monev members and the local health department

sanitarian.

USAID IUWASH PLUS

https://www.iuwashplus.or.id/cms/wp-content/uploads/2020/06/IUWASH-Plus-Behavior-Change-Strategy.pdf

https://www.iuwashplus.or.id/cms/wp-content/uploads/2020/06/IUWASH-PLUS-Marketing-Strategy-March-2019.pdf


To improve the prospects of sustainability, the approach itself was then repeated through successive

“cycles” designated as Connecting, Developing, Enabling, and Functioning or “CDEF”.

Results: Drawing from a wide range of activities designed to empower individuals, households and

communities to resolve their WASH issues. These all activities exposed to a total of 53,021

households in all hotspot locations. Among these households, some notable achievements under

the Urban STBM initiative included:

• Direct WASH promotion and monitoring of WASH conditions in poor urban communities;

• The development and adoption by local stakeholders of 154 community action plans

(RKM);

• Approximately I in funding leveraged in support of

WASH improvements set forth in the above RKM;

• A 69% decrease in households practicing “Open Defecation” (from 3,032 to 935 HH);

• A 15% decrease in the number of toilet systems without proper containment and that were

directly discharging into gutters or streams (from10,523 HH to 8,925 HH);

• An 85% increase in access to improved sanitation (from 6,151 HH to 11,418 HH);

• An increase in the number of safely-managed sanitation systems from a very low 40 to 1,166

households (a factor of 29 times);

• A 12.8% increase in access to basic improved drinking water (from 41,099 HH to 46,385 HH);

• An increase of 26.5% (from 12.9% to 39.4%) of HH practicing proper HWWS based on STBM

indicators based on a household survey conducted in these hotspot locations and surrounded

locations.

In support of the above and other

achievements, USAID IUWASH PLUS also

put into place a network of 1,039 Tim

Monev who regularly collaborated with

131 department of health sanitarians

across 151 desa/kelurahan. Such

collaboration involved: household-level

monitoring of all STBM indicators,

including data collection and entry into the

STBM Monev system; promotional

campaigns utilizing “being a good neighbor”

(#TetanggaPanutan) messages and

materials; substantial input into the development of the community action plans; the engagement of a

wide array of other WASH sector actors including MFIs, WASH entrepreneurs, LG departments,

media, and others. Notably, many partner LGs also actively worked to institutionalize the above

approach such as through formalizing the role of Tim Monev in community-level WASH sector

planning, as well as by applying the overall approach to new locations.

Finally, and while the MOH sanitation promotion program (STBM) has been in existence since 2008

and its related policy was last updated in 2014 (under MOH regulation – Permenkes No. 3/2014), it

has not been updated to account for important differences between implementation in rural and

urban environments. This is critical as, in rural settings, the step-wise, self-help philosophy espoused

A local WASH entrepreneur displaying materials to

construct toilet and septic tank.

USAID IUWASH PLUS


by STBM is practical; while in urban settings, household sanitation systems are more expensive and

must necessarily be linked to municipal wastewater management operations. Monitoring and

evaluation requirements are likewise substantially different. Based on the above experience in

implementing STBM in urban areas, USAID IUWASH PLUS developed a range of recommended

changes which are expected to be adopted in the next update to STBM policy planned for issuance

in 2022.

2.3.3 SANITATION MARKETING

While government support is key to establishing the overall enabling environment for improved

availability of WASH products and services, enhanced market-based approaches through private

sector actors is vital to long-term sector growth and sustainability. In many cases, adequate product

supply and, critically, the cost of those supplies have been an insurmountable obstacle for those

seeking to make positive changes, even more so for the urban poor. Moreover, while there is clearly

a vibrant community of Indonesian enterprises that could play an important role in improving the

availability of appropriate products and services, such businesses require considerable assistance in

both learning of opportunities in the growing market for WASH products and services and

improving their business acumen to effectively respond to this market.

Within the above optic and given important issues of product affordability in the case of sanitation

improvements, USAID IUWASH PLUS developed a specific approach to market-based sanitation

(MBS). Referred to as “SanMark” and as shown in the accompanying graphic, this approach seeks to

bring together three “key elements” that will result in sales of sanitation products and services at the

household level: 1) effective social behavior change programming; 2) appropriate financial solutions;

and 3) capable sanitation product and service providers. However, as also shown in the graphic,

addressing these three “key elements” requires much attention to the enabling environment, and

that developments in the enabling environment must be guided by research and a learning and

adaptation process that can also absorb and respond to the results of monitoring, evaluation and

feedback.

Exhibit 8. SanMark Flow Chart


Directly addressing the above elements, as well as the enabling environment upon which they

depend, called for an equally broad effort that spanned all USAID IUWASH PLUS components. In

addition to the leadership offered by Component 1, Component 2 oversaw technical and policy-

related work related to the development of capable product and service providers; Component 3

supported the engagement of MFIs; and Component 4 worked to support advocacy and information

sharing. To adequately cover Component 1 contributions to private sector engagement, this section

details activities related to:

• Data collection and utilization;

• Development of financial solutions beyond MFIs;

• Development of capable product and service providers; and

• The role of Business Development Services (BDS) in reinforcing the above.

Results: The implementation of Sanitation Marketing Strategy, that consist of a wide range of

activities to engage sanitation entrepreneurs, product promotion and marketing, and in-depth

advocacy to LGs to support the market-based sanitation leads to the achievement includes:

• Assistance for 132 sanitation entrepreneurs, that includes technical skills, business management

and product promotion;

• A total of 5.654 toilets and septic tanks sold to urban communities, that consists of 4.886

products sold as the result of direct assistance to sanitation entrepreneurs, and a total of 768

products sold as the result of BDS assistance;

• The establishment of 10 sanitation Business Development services.

Data Collection and Utilization: Of central

importance to understanding any market, including those

related to WASH, is the collection of relevant data to

show where needs and opportunities are greatest and

determine how to best support related marketing

activities. While USAID IUWASH PLUS undertook this

through multiple formats (formative research, special

studies, etc.), the most relevant for private sector

engagement include Market Mapping and Sanitation

Business Inventories.

Market Mapping is an activity designed to aid local

partners in better understanding the “demand-side” of

the local sanitation market. To this end, USAID

IUWASH PLUS led local partners in a structured and comprehensive process that aims to build a

profile of sanitation access at the sub-district and kelurahan/desa levels of each municipality. With

the goal of identifying demographic trends and service disparities among communities in each

municipality, this process consisted of: data collection from existing sources (such as the STBM

program, TNP2K, EHRA, etc.); data processing into clear, graphic and spatial formats; and

participatory analysis including during subsequent phases such as Stakeholder Workshops.

A BDS assisted sanitation entrepreneur to

construct toilet and septic tank.

USAID IUWASH PLUS


The resultant Sanitation Market Maps were then used

to aid: 1) LGs in better targeting sanitation grants and

subsidies; 2) entrepreneurs in better understanding

where the potential for selling sanitation products is

greater; and 3) all partners in improving the

coordination of these efforts. In total, Sanitation

Market Maps were produced for twenty-five USAID

IUWASH PLUS partners.

The Sanitation Business Inventories are simple

compilations of sanitation businesses within each LG

subdivision (Kelurahan or Kecamatan), including both

construction contractors and material supply stores

(“Toko Bangunan”). They serve to record such

enterprises and their experience / interest in

providing sanitation-related services, and are useful

references in the organization of activities that target those specific groups (such as technical

trainings, stakeholder workshops, the formation of local sanitation associations, community-level

promotional events, etc.).

The above generally culminates in a Participatory Market Map Workshop, an event to review

sanitation access data with and promote collaboration among LG representatives and the private

sector (contractors and financial institutions), as well as discuss in detail important issues related to

market segmentation. Such issues include the targeting of governmental subsidies and grants which,

though of great value in areas where sanitation coverage and income levels are low, can be severely

detrimental to the development of market-based approaches. Such workshops also aid in analyzing

the strengths and weaknesses of each stakeholder and identifying potential solutions to challenges

that are posed. The workshops further result in an action plan that details the role of each

stakeholder.

In addition to on-going

encouragement of LGs to make

maximum use of Sanitation Market

Maps, USAID IUWASH PLUS

developed a set of guidelines on

map development from initial data

collection and analysis through its

culmination in a Stakeholder

Workshop designed to build

support for improved sanitation

programming among the wide range

of actors involved in sector

development. Efforts were also

undertaken at the national level to

promote MBS in general and Market Mapping (also referred to as “Segmentation Research”) in

particular through a series of discussions with Bappenas, MOH, MPWH and MOHA, and which is

expected to result in issuance of a new policy by MOHA that will require LGs to undertake such

exercises to improve targeting of WASH programming at the local level.

National dialogue between sanitation businesses and GOI to

strengthen sanitation market.

USAID IUWASH PLUS

Development of “Water” Market

Maps for PDAMs

Similar to its work in sanitation, USAID

IUWASH PLUS also supported the

development of Market Maps for PDAMs

and their LG owners. This is to improve

the planning of service improvements as

well as their targeting of piped water

connection grants. These Maps utilize

PDAM spatial data (PDAM pipe network)

as well as wealth data provided by

TNP2K. By the end of USAID IUWASH

PLUS, “Water” Market Maps had been

developed for Kota Pematang Siantar,

Kab. Wonosobo, and Kota Probolinggo.


Financial Solutions: While USAID IUWASH PLUS placed special emphasis on expanding the

involvement of MFIs in the WASH sector (and which is detailed under Component 3), Component 1

also pursued the development of other financial solutions in support of increased private sector

participation. Such alternative solutions included:

• Engaging village-owned enterprises which are referred to as Badan Usaha Milik Desa (BUMDes)

and Lembaga Keuangan Kelurahan (LKK) in the development of local sanitation credit schemes;

• Engaging material supply stores (Toko Bangunan) to provide materials on a credit basis or via lay-

away programs; and

• The use of arisan (communal savings) programs which proved very successful in certain

communities.

Capable WASH Product / Service Providers: Of central importance to the sanitation sector,

in general, and the SanMark approach, in particular, is the availability of capable product and service

providers. Such providers are required throughout the process of ensuring safely managed

sanitation—from the construction of household facilities, to the provision of desludging services, and

to the operation of appropriate treatment facilities. The latter two (desludging services and

operation of treatment facilities) are largely covered under Component 2 with marketing support

provided by Component 1. As concerns support to those involved in the construction of household

facilities, this entailed the:

1. Development of technical training modules and provision of related training via a cadre of local

technical trainers;

2. Organization of a limited number of local WASH entrepreneur associations;

3. Provision of assistance in marketing and promotion;

4. Establishment of linkages between WASH entrepreneurs and others involved in promotion and

finance; and

5. As reviewed below, the engagement of a number of institutions to assist in the improving the

business skills of WASH entrepreneurs to improve their chances of success in the WASH

sector.

Finally, it is important to note that,

while the program attempted to engage

a wider array of businesses in the

development of household level

sanitation facilities, those that were

ultimately engaged were largely limited

to micro-level enterprises. An

important area to address in future

programming, based on anecdotal

evidence, larger construction

businesses simply considered the

sanitation sector to be less profitable

than the type of work they are typically contracted for.

Marketing Support for Domestic

Operators

In addition to assisting those involved in marketing at the

household level, USAID IUWASH PLUS also supported

the marketing efforts of domestic operators such as PD

PAL Jaya in Jakarta and several UPTD PALs. This involved

assistance in the development of marketing strategies, the

organization of campaigns to improve product and brand

awareness, as well as other promotional efforts such as

through radio talkshows and direct promotion at the

community level.


Business Development Services (BDS): While the enhanced involvement of the private sector

in the provision of WASH services is widely recognized as vital to the sector’s development,

practical methodologies for promoting such involvement are often lacking. As part of its own

strategy to engage the private sector, USAID IUWASH PLUS worked with Business Development

Services (BDS) to provide support to sanitation businesses. BDS is broadly defined as non-financial

services and products aimed at improving the skills and business acumen of targeted entrepreneurs.

To better understand how BDS could serve the sanitation sector, USAID IUWASH PLUS

distinguished between two broad categories of BDS: generic BDS that is relevant to most businesses

(such as accounting, business planning, legal / taxation review, customer targeting and promotion,

etc.); and sector-specific BDS which in the case of sanitation includes such items as: sanitation supply

chain analysis; technical training and certification; the establishment of local sanitation associations;

and sales force development such as through linking construction contractors with community

health volunteers (“kaders”) as well as MFIs.

Exhibit 9. Types of BDS Services

While initially USAID IUWASH PLUS provided some BDS itself, to improve the prospects of

sustainability, the program emphasized the engagement of formal BDS providers wherever possible.

Given that BDS providers have not traditionally been involved in the sector, their engagement

involved a detailed orientation to the sector provided by USAID IUWASH PLUS, after which they

conducted detailed needs assessments, developed responsive workplans, and then provided direct

support and mentoring to concerned businesses. Notably, and as BDS capacity varies greatly from

region to region, it was not possible to uniformly implement these activities across the program.

USAID IUWASH PLUS engaged a total of ten (10) BDS providers and provided guidance and

support consisted of an orientation to the sector, the review of important issues impacting progress

in sector development, as well as provision of key guidelines and training materials. Though perhaps

the total numbers of BDS not highly significant, this number does indicate there is a potential unmet

demand for the application of BDS in the WASH sector on a much larger scale. Those BDS provided

Accounting

Legal / Taxation

Gen. Marketing

Info. Tech.

HORIZONTAL BDS: Generic

VERTICAL BDS: Sector-Specific

Ind

ustry C

ertification

Specialized

Marketin

g

Techn

ical Design

/ Specs

Sup

ply C

hain

An

alysis

Types of BDS Services


training and mentoring support of 136 local sanitation entrepreneurs. While receiving the direct BDS

support, these sanitation entrepreneurs sold a total of 768 household sanitation facilities (and all of

which were constructed in compliance with safely managed sanitation standards), and it is expected

that sales will continue well-beyond the period of direct BDS support. In addition, this effort

generated a wide array of training materials to inform the development of the certified BDS training

program initiated under USAID IUWASH PLUS.

The implementation of Market Based Sanitation that consists of all the activities described above has

contributed to total sales of 5.654 toilets and septic tanks.

2.3.4 CITIZEN ENGAGEMENT MECHANISMS (CEM)

The urban WASH ecosystem is characterized by a wide array of actors from governmental

institutions to private sector service providers to communities and, ultimately, to households.

However, in order for the ecosystem to operate effectively, households must be viewed not as

passive recipients, but rather as active participants who make critically important investments in

service improvements and further adopt the necessary practices and behaviors that lead to sustained

gains in health and economic status. In response, USAID IUWASH PLUS developed a range of

activities designed to enhance the ability of citizens to engage as equal partners in sector development

either through the provision of critical feedback or through direct input into sector decision-making.

While USAID IUWASH PLUS promoted multiple avenues to enhance citizen participation in the

WASH sector, it also had a discrete program for the establishment of Citizen Engagement

Mechanisms (CEM) which it defines as platforms for “two-way interaction between citizens and

WASH sector leadership to share information, strengthen accountability and transparency, enhance

community participation in decision-making, and ultimately improve service delivery.”

Working in close coordination with local stakeholders, the general process followed by USAID

IUWASH PLUS in the development of CEM included the following steps:

• Needs identification with local stakeholders

• Reaching stakeholder consensus as to the most appropriate mechanism;

• Development of institutional arrangements, guidelines, etc.;

• Preparation and training;

• Socialization and launching of the new mechanism;

• On-going monitoring and refinement.

USAID IUWASH PLUS developed and implemented 42 WASH CEMs with partner LGs. The specific

CEM platforms are detailed below:

• Customer Information and Service Centers: Of central importance to the success of

any product or service provider is their ability to interact with their customers and respond

quickly and capably to their inquiries and complaints. As many local water and utilities in

Indonesia have yet to develop such capacity, USAID IUWASH PLUS offered assistance in the

establishment of five (5) Customer Information and Service Centers for WASH service

providers. Such assistance involved the review of budget and staffing requirements, the

development of Standard Operating Procedures (SOPs), the training of staff in customer

complaint management, and ensuring the availability of the service is well-promoted and

utilized by the community.


• Digital public service feedback systems: The

rise of digital technologies has led to the

development of a variety of means to seek feedback

from citizens on public service delivery. Though

generally effective, in Indonesia this initially involved

the development of a very wide and diverse range of

platforms operated by each individual LG or their

various departments—with the result being a great

duplication of effort, oftentimes confusion among

the public, as well as high maintenance costs. In

response, the GOI developed a national citizen

complaint and feedback platform, LAPOR SP4N,

which individual LGs and their departments can use

as their own platform for seeking citizen feedback

and input. Available in a variety of formats (website,

SMS, Twitter, and as Android and iOS mobile

applications), LAPOR SP4N also offers features to

ensure confidentiality, anonymity if desired, as well

as tracking system so that responses to individual

queries or complaints can be closely monitored.

In support of the LAPOR SP4N initiative, which is

still relatively new, USAID IUWASH PLUS has been

instrumental in promoting its application in the

WASH sector through the development of six (6)

such platforms among its partner LGs. This has

involved: strong engagement and buy-in of relevant

LG offices; the adjustment of Standard Operating

Procedures (SOPs); the development of systems to

ensure citizen reports are appropriately followed-up

and responded to; as well as the development of

promotional strategies to ensure that the system is

well-known and widely used.

• WASH Communication Forums: USAID IUWASH PLUS assisted in the formation of

seven (7) WASH Communication Forums which are city-level structures that holds regular

public meetings between relevant LG offices departments, community representatives, private

sector entities, as well as media outlets. Held on a bi-monthly basis, such forums allow for the

review of important sector issues, upcoming plans and developments, the gathering of opinions

and feedback from constituents, as well as more broadly raising the profile of the sector.

Notably, the heightened interest generated by such Forums has led to the development of

additional channels of communications such as a new radio program, a local puppet show, as

well as a “citizen journalism” initiative to enlist community members in the development of

WASH-related stories for on-line publication and use on the radio program.

• Community Information Groups: Referred to as Kelompok Informasi Masyarkat (or “KIM”),

these are community-based structures that are organized by the local departments of

communication and information (known as Diskominfo or Diskominsta). In addition to serving

other sectors, they have an important role in sharing information about the status of WASH

From the Instagram account of a

Community Information Group (“KIM”) in

Malang, a simple image of pipes from a

treatment system with an equally simple

message, “More Polite”.

USAID IUWASH PLUS


services in their communities, promoting important sector developments, as well as raising

issues that require attention the attention of community members or WASH service

providers. USAID IUWASH PLUS provided support in the establishment of eight (8) such

groups, including training in their use of social media and related content development

(communications planning, “micro-writing”, photography for social media, etc.).

• Radio “Call-in” Talk Shows: While some may

consider local radio broadcasts as an outdated

communications channel, they not only remain very

popular in much of Indonesia, but many local radio

stations likewise broadcast their programming on a

variety of digital platforms. Such platforms include

YouTube Live, Instagram Live, the Radio Republik

Indonesia (RRI) application, as well as LG and other

websites into which broadcasts are embedded. In

response to the popularity of local radio broadcasts and

their ability to reach large audiences, USAID IUWASH

PLUS assisted sixteen (16) partner LGs in the

development of regular WASH-related radio programs

which feature well-known local hosts along with sector

experts as well as community leaders. Importantly, they

also have a “call-in” feature so that listeners can interact with sector experts, asking questions

on various topics or providing feedback on important local developments and issues in the

sector. Important input provided by USAID IUWASH PLUS involved the identification of key

resource persons, the development of SOPs, coaching in both sector issues as well as the

methods for facilitating engaging talk shows, and promotional strategies to ensure as large an

audience as possible.

Notably, and based on the above results: the agency overseeing LAPOR SP4N, the Ministry of State

Apparatus Utilization and Bureaucratic Reform, plans to establish a specific category for reporting

WASH service issues; and the Ministry of Communication and Information Technology plans to

widely promote the establishment of local radio programs and community information groups

among LGs beyond those covered under USAID IUWASH PLUS.

2.3.5 BEHAVIOR CHANGE AND PROMOTIONAL MATERIALS

A critically important complement to all of the above was the production of a wide array of

supporting behavior change and promotional materials. These sought to take advantage of the

communications messages that were found to have the greatest appeal among targeted audiences, as

well as the range of information sources accessed by such audiences. As concerns messages, and

while these varied greatly by subject matter and audience type, those targeting communities and

households were very largely aligned with the theme of “being a good neighbor/ Tetangga Panutan”

which, as described in the program’s behavior change strategy, was found to have a special

resonance in the Indonesian context. As concerns the communications channels that were used to

convey such messages, these were likewise wide-ranging and selected, in large part, based on the

results of formative research.

A WASH radio talk show in Ternate City of

North Maluku.

USAID IUWASH PLUS


Some examples of behavior change and promotion materials developed under USAID IUWASH

PLUS include:

• Print media: This involved the production and

dissemination of a very long list of leaflets,

brochures, comic strips, posters, stickers, and

similar materials;

• Social media: While the program actively

maintained its own social media, it also used

platforms such as Facebook and WhatsApp to

promote a wide range of topics and events of

general sector interest.

• Radio: In addition to multiple radio talkshows

referred to under the discussion of Citizen

Engagement Mechanisms, this involved the

production of numerous PSAs related to safely managed sanitation, the benefits of accessing

piped water supply and handwashing with soap, the benefits of and how to access piped water

connection, safely managed sanitation, etc.

• Television: Though somewhat limited in scope insofar as it was not possible to support paid

airtime, this included program participation in a wide range of televised talkshows and other

formats, including the broadcasting of videos mentioned below.

1. Video production: Important video products included a seven-part docudrama series

about an urban family as they address a range of

important WASH issues, as well as animated videos that

appeal to younger audiences;

2. Mobile applications: Assistance was also provided to

various partners in the development of mobile

applications, such as the “Go Plong” application in Gresik

District which is now used by household request septic

tank desludging as well as provide related feedback.

In addition to its own capacity to develop and disseminate

behavior change and promotional materials, USAID IUWASH

PLUS also sought to improve such capacity among its many

partners. In addition to many activities under the CEM Examples

include: the provision of guidance in the implementation of “Being

a Good Neighbor” (in the form of a Creative Brief); training of

Tim Monev in the development of social media promotional

materials; as well as the training of WASH entrepreneurs in

development of marketing materials and the use of Facebook

Marketplace. Finally, it is important to note that USAID IUWASH

PLUS also produced a Promotional Media Catalog which partners

can use to access.

Leaflet for households on the “basics” of septic

tank construction. USAID IUWASH PLUS.

USAID IUWASH PLUS

Brochure themed Tetangga

Putilized by a microfinance

institute designed with USAID

IUWASH PLUS support.


2.3.6 LESSONS LEARNED

Throughout implementation of activities implemented under Component 1, USAID IUWASH PLUS

has gained a number of lessons learned that may be useful to others pursuing WASH promotion in

urban areas. A number of these lessons learned (sometimes more in the form of a recommendation)

are listed below according to the stakeholder group to which they primarily relate. However, as

expected given the interconnected nature of such stakeholder groups, there are likewise many

linkages between such lessons. These include:

• Reaching the Poor: Special characteristics faced by urban poor communities (dense and unplanned

settlements, lack of creditworthiness, etc.) make it difficult to apply approaches and technical

designs to WASH sector development that may work well elsewhere. Identifying and

supporting alternative approaches through heightened community participation offers one clear

path to overcoming such special circumstances.

• Capacity Within Poor Communities: With appropriate levels of support, poor urban communities

are very capable of substantially contributing to sanitation development, including through local

level monitoring, promotion, planning and budgeting. Moreover, the heightened involvement of

specific community members (such as Tim Monev members) can lead to increased buy-in from

the community as a whole, thereby improving the prospects of sustainability and replication.

• Susceptibility of Sanitation to Household Economic Shocks: As experienced by USAID IUWASH

PLUS, the emergence of COVID-19 and its related economic impacts demonstrated that

investments in sanitation improvements are especially vulnerable—and B40 households (as well

as LGs) have a strong tendency to postpone such investments in order to address what they

perceive as more basic needs (such as food, clothing, etc.). Ensuring that progress can continue

to be registered during such periods is challenging at best.

• Reliance on Outside Support: While urban poor communities have the potential to significantly

contribute to WASH improvements, they very often require the technical and budgetary

support of their respective local governments. This reliance on outside support has been

especially apparent during the COVID-19 pandemic which has (rather understandably)

witnessed major shifts in national and local government budgets away from WASH-related

activities to those of direct pandemic response—and leading to the postponement of a variety

of activities targeting the urban poor. Improving and ensuring equitable access to WASH

services would benefit from more consistent funding commitments.

• Behavior Change and Promotional Messaging: Despite progress, very many households continue to

perceive investments in WASH and sanitation in particular as a low priority relative to other

expenses. However, there is a wide range of communications products available to change this

perception. These appeal to not only public health concerns, but also people’s desire to

improve their status by “being a good neighbor”, providing a safe environment for their family,

etc. Though proven effective, these or similar products need to be widely and consistently

employed, including through national and local campaigns.

• Multiple Communications Channels: The manner in which people obtain and consume news and

information has changed dramatically in recent years—including for low-income groups who

have much improved access to smart phones, the internet, etc. In-person promotional efforts

continue to be viewed as critical to leading households to make actual commitments to and

investments in WASH improvements. However, such efforts are greatly enhanced when

reinforced by electronic and digital platforms (including the use of noted influencers). This has

been especially in evidence during the program’s implementation of the “Good Neighbor”


campaign (#TetanggaPanutan) and most certainly during the frequent periods of restricted

mobility caused by COVID-19.

• Marketing Support: Broadly speaking, the private sector understands well the value of marketing.

However, until the sanitation sector in particular can be further developed and establish

momentum in its growth, private sector actors will continue to require a degree of marketing

support—such as through materials development, the establishment of linkages with

community-based promoters, etc.

• Impact of Grant Programs: The on-going presence of various sanitation grant schemes

(governmental and non-governmental) has proved to be a major hindrance to the successful

introduction of MBS. So long as some households receive new sanitation systems free of charge

or at a highly subsidized rate, others will be discouraged from investing on their own. Multiple

sanitation businesses (construction contractors, MFIs with sanitation loan products, etc.) that

have attempted to enter the sanitation market have specifically called out this issue as a major

barrier to their entry and sustained involvement in the sanitation sector.

• Microfinance: As developed above, the USAID IUWASH PLUS approach to SanMark emphasizes

the need for three elements to converge at the household level— promotion, capable

contractors and financial solutions. The latter has been especially pursued through the

engagement of MFIs. While key national partners have begun to promote this in earnest and

MFIs continue to develop WASH loan products, the entry and expanded involvement of MFIs in

the WASH sector requires on-going attention, including through training, business planning, and

marketing support. Also critical will be the development of MFI linkages with other “key

elements” of the SanMark approach (such as those involved in promotion and construction

activities, BC and promotional activities, etc.).

• Business Development Services (BDS): An important feature of the USAID IUWASH PLUS

approach to MBS has been the introduction of BDS providers to 1) upgrade the capacities of

local contractors and 2) improve their linkages with other “key elements” of the SanMark

approach, namely promotion and appropriate financial solutions. The term “BDS providers”

represents a wide array of institutions with varied capabilities: while the pandemic has limited

their ability to perform as fully as intended, they have proven an effective platform for enhancing

the involvement of private sector providers to the WASH sector. By engaging local BDS

providers, they also increase the prospects of sustainably growing such involvement, which is

evidenced by a number of local BDS providers who have received only technical support of the

program and then sought to work with potential WASH business clients. The majority of BDS

providers have traditionally focused on sectors such as agriculture, manufacturing, and services:

therefore, it is critical that they receive support in understanding and effectively inserting

themselves into the WASH sector and among the wide array of actors involved.

• Business Size: Due to some of the difficulties mentioned above, many larger construction

businesses have been reluctant to enter the sanitation market, and USAID IUWASH PLUS has

had more success in working with very small, micro-level businesses. These tend to operate at

lower income levels and lack reach into middle- and upper-income groups. As such, and if such

remains the case, the critical mass necessary for Indonesia to achieve its sanitation targets may

be in jeopardy. In brief, more efforts are needed to make the sector attractive to a much wider

range of customers and businesses. To this end, consideration should be given to specifically

assessing the perceptions among larger construction businesses as concerns their perception of

the sanitation market and how best to overcome their reluctance (such as enhancing awareness


of minimum sanitation standards among higher income groups, improving enforcement of such

standards, developing specific outreach program for larger sanitation businesses, etc.).

• “Mixing” MBS and Community-Based Approaches: While the introduction of MBS has been a

priority of USAID IUWASH PLUS, many of its staff and systems remained geared towards more

traditional, community-based approaches to sanitation promotion. While it was initially

suggested early on that these could be reoriented with some ease to the pursuit of MBS, such

was very often not the case. In many respects, this was understandable, as overall program

targets placed greater emphasis on achieving increased numbers of safely managed sanitation

systems, rather than on how such systems were financed. In brief, the “mixing” of MBS with

more traditional, community-based approaches should be subject to much consideration.

• National-level as the Key Enabler: Though WASH sector development is manifest through

improvements at the local level, it requires clear and consistent direction, guidance and

communications from the national level. This is especially important when introducing new

approaches such as MBS which require new programmatic approaches and, as such, new

policies and systems to support such approaches.

• Socialization of WASH SDGs and Indicators: While much has been done to define and socialize

national goals for the WASH sector, there continues to be some confusion at the local level as

many have yet to fully transition from previous MDG WASH goals. This is especially important

in the urban context which calls for the development of “safely managed” sanitation and

requires significant investment on the part of LGs in septage management services (for

desludging, septage treatment, etc.) and on the part of households in the installation and

periodic desludging of septic tanks.

• “Smart Subsidies”: In response to the on-going proliferation of sanitation grants, USAID

IUWASH PLUS has promoted a “Smart Subsidy” approach to improve targeting of grants and

subsidies so that they do not conflict with MBS programming. However, while there has been

general appreciation for such an approach, there is as yet no national guidance regarding Smart

Subsidies and this has translated into a general lack of uptake among local governments. In brief,

national-level support for MBS must be accompanied by clear policy directives, including those

related to the administration of sanitation grant programs.

• Targeting of Grants: Many sanitation grant-programs do not target households practicing Open

Defecation, but rather upgrades of existing soak pits (cubluk) to sealed septic tanks. While this

helps improve the market for septage management services, it does not aid in reaching ODF

targets which are of critical importance to overall environmental health improvements. In

reviewing how the targeting of grants can be improved, this is another area to assess and

possibly change.

• Blended Finance Schemes: One element in a “Smart Subsidy” approach may be to channel

governmental grants and subsidies through MFIs which could potentially extend WASH loan

products to poorer households without negatively impacting the overall WASH marketplace.

• Behavior Change Campaign Development and Implementation: Another area for which national level

GOI involvement is called for is in the development and implementation of campaigns that

promote sanitation as an individual and household responsibility, as opposed to that of the

government which is how many continue to perceive the sector. This could involve a national

WASH communications forum, the formation of which is now being actively discussed with

Bappenas, the Ministry of Communication and other relevant agencies.

• Marketing as a Core Function in WASH Service Provision: Notably, marketing as a core function is

oftentimes less appreciated by governmental programs as well as their water and utilities. Not


only do such programs and utilities generally require much assistance in marketing strategy and

program development, but importantly, they also need to commit the financial and personnel

resources that successful marketing requires.

• Citizen Engagement Mechanisms (CEM): Though generally considered as a critical aspect in

WASH development, programs to engage the public in WASH-related issues have historically

received little attention. However, based on USAID IUWASH PLUS experience, there is a clear

interest on the part of LGs to develop such programs and the resources available to undertake

them successfully. Though often overlooked by development programmers, such resources

include the local public information communications departments (referred to as “Diskominfo”

or “Diskominsta”) which have networks and resources well-suited to the development and

implementation of CEM in the WASH sector. Local government radio stations also offer much

potential, and while they operate in an increasingly competitive media market, many continue to

have effective reach into homes and communities across the urban landscape.

2.4 COMPONENT 2/STRENGTHENING CITY AND DISTRICT WASH

INSTITUTIONAL PERFORMANCE PROGRESS

Standards of the urban WASH ecosystem are translated into sustainable access to WASH services,

be it piped water provided by PDAMs, improved septic tanks from SMEs, or septage treated in fully

functioning treatment plants by UPTDs. In short, the LG level is where the inclusive service delivery

happens. The USAID IUWASH PLUS Component 2 team applied a demand-driven approach with

clear performance baselines and targets, which by the end of the project were all achieved. A

portfolio of targeted, mutually agreed-upon capacity-building measures were developed and

implemented with National agencies and local and provincial service providers. Regular monitoring

and evaluation of planned, ongoing and completed activities linked program investments to the

performance targets. The following sections provide a snapshot of main activities implemented in

Component 2, divided by 1) Water Supply 2) Sanitation 3) Governance and 4) Raw Water

protection.

2.4.1 IMPROVE PDAM PERFORMANCE

One of the primary objectives of USAID IUWASH PLUS was to increase access to improved water

supply for 1.1 million people (220,000 households), of which 500,000 people are from the bottom

40% (B40) of the population by wealth. One of the main programs to achieve this was through

strengthening at least 30 local water utilities (PDAM/ PERUMDA). This section summarizes the

institutional water supply programs, resulting in increased access to improved (piped) water supply

for 1.635 million people, including 528,060 people from the bottom 40%. The summary covers a

short description of the main activities, main achievements and key lessons learned.

PDAM Performance Index: To measure changes in performance of PDAM supported by USAID

IUWASH PLUS, a Water Supply Index (PDAM Index) was developed to monitor progress of variety

of PDAM technical assistance activities, and secondly as planning tool to prioritize activities for each

PDAM together with local partners. The PDAM Index consisted of six groups of indicators, as

shown below:


• Financial: Full cost recovery, current ratio, collection efficiency

• Service Coverage: Connection increase

• Operational: Non-revenue water (NRW), production meters, customer meter, spatial data, MIS

application

• Human Resources: Employee/customer ratio, training ratio, training budget

• Administration: Business Plan, SOP financial, SOP customer relation, SOP production/distribution

• Raw Water: Raw water program, Regulation and budget for raw water protection

After the indicators were developed, tested and finalized, guidelines were developed (in Bahasa

Indonesia) and regional team members and PDAM partners were trained in how to determine the

correct scores for each indicator. The regional teams conducted regular meetings with all PDAMs to

collect data for establishing PDAM baseline and subsequent annual ratings. Annual meetings with

PDAM management were conducted to discuss results and how it affects their next year plans.

Over the past five years, this performance index was used to measure the performance of 33

PDAMs, accounting for all 35 IUWASH PLUS locations, except DKI Jakarta (2 private operators) and

PDAM Jayapura (jointly managed by Kota and Kabupaten). At baseline, the average performance

index score was 52.6% across all PDAMs. At the end of the activity, the average score was 62.5%, an

increase of 10 percentage points. Across the 33 PDAMs, 31 reached the targeted minimum of 10%

increase. However, PDAMs Bulukumba and Masohi Maluku Tengah both experienced a decline in

performance from the baseline because of reduced financial and operational performance due to low

PDAM commitment.

USAID IUWASH PLUS found that the PDAM performance index was important to keep track of

progress and identify weaknesses in PDAM performance. The index created a starting point for

discussions with each PDAM so that tailored interventions designed to address challenges and

leverage progress could be included in the workplan for the following year. While the PDAM

performance index has been very useful as basis tracking PDAM performance, it will require detailed

discussions and modifications if GOI intends to use this as a National PDAM Performance Index, to

include all GOI priorities.

Further details on the PDAM Index development, implementation, locations, results (baseline, PY2 –

PY5) and lessons learned are captured in the Annual Progress Reports No. 54.

Another lesson learned is that Institutional/Management Improvements: USAID IUWASH

PLUS implemented a range of interventions aimed at improving the institutional and management

performance on PDAMs, including supporting business plan preparation, developing action plans for

reaching the B40, reviewing tariffs, and supporting improvements in billing and accounting.

Business Plan Preparation

The Business Plan (BP) is a strategic 5-year development plan which maps PDAM activities and

strategies to increase connections and improve service quality, including to the poor. It consists of

technical and non-technical parts and is used as reference for the PDAM annual work plan. Over the

past five years, IUWASH PLUS facilitated 32 PDAMs across all regions to develop BPs including 2

4 https://www.iuwashplus.or.id/arsip/7713

https://www.iuwashplus.or.id/arsip/7713


provincial regional water supply providers in Central Java and South Sulawesi. By the end of the

project all 32 PDAMs successfully completed the entire process including approval of the BP by the

mayor.

USAID IUWASH PLUS used a participatory

approach so that PDAMs can replicate the process

in the future. Also, involvement of all stakeholders

is critical especially for the financing and tariff

setting. USAID IUWASH PLUS facilitated these

stakeholder discussions to ensure that internal

were properly performed. The participatory

approach to develop the BP consisted of the

following steps:

1. Establish PDAM team consisting of staff

across departments,

2. Develop draft BP following the chapters as

guided by the MOHA regulation,

3. Discuss draft with PDAM management and supervisory boards to obtain inputs and approval,

4. Update draft BP and present to LG offices to obtain their inputs,

5. Submit final version of BP to the supervisory board and LG head for approval or ratification.

Finding an Effective Approach to Increase Water Service for B40 Community

USAID IUWASH PLUS conducted, through a third party, a comprehensive study to understand why

PDAM / PEMDA seemed reluctant to provide piped water access to poor households (B40). This

was done through secondary data collection and interviews with 20 PDAMs, followed by an in-depth

study of 10 PDAMs, including FGDs with all local stakeholders. The results were shared in regional

and national workshops. Finally, agreements were obtained for 10 locations for follow-on action

plans, which will be supported by national policy recommendations in determining criteria that

integrate with DTKS (National Integrated Poverty Data) in the Ministry of Social Affairs.

Some key questions were addressed responding to inquiries of Bappenas and others as follows:

Question Findings and Explanation

Are there any regulations on

Government mandate in providing

services of water supply to poor?

Indonesia’s has 8 law and regulation with a very clear mandate of governance

in water supply services for low income and poor community. There are

eight laws and regulations in water supply

Is the mandate adequate to enforce

government to fulfill people’s rights in

water supply access?

The mandate stated in existing law & regulations is not adequate to enforce

LG to do their responsibility in fulfilling the basic right to water supply access

If there is no regulation, is there a need

to create new one, or insert it into

existing regulation?

Regulation mandating LG to fulfill water supply services is available, but there

is an implementation gap. It is suggested to emphasize the regulations by

intensifying monitoring of serving the poor community

Do PDAMs and LG know where most

of B40 are living?

LG and PDAM have no mapping of B40 based on social data. With this data

PDAM and LG can effectively monitor services to B40.

What about water tariffs for B40? The existing regulations expect PDAM to achieve FCR, but PDAM is allowed

to provide cross subsidy between rich and B40

Focus group discussion on developing the risk

management of business plan of PDAM Kab. Sragen.

USAID IUWASH PLUS


Efforts to ensure water supply for the B40 are ongoing, as the study noted that there are several

programs targeting B40 households (Water Hibah

Program, Master Meter, and Communal SPAM).

While these succeeded in expanding access for

some B40, data also showed that most beneficiaries

are still non-poor households. This is partly due to

the selection criteria for Water Hibah (electric

power < 1,300 VA), which identifies both B40 and

non-B40 households. Synchronizing PDAM poverty

data with the Population Identification Number

from the Social Welfare Integrated Data (DTKS)

should be a policy, given the lack of use of this data

by LGs.

For the Communal SPAM program, B40 often

cannot afford to pay the cost for the new

connection. The Master Meter Program is mostly

effective to reach the B40, but, because it has not been well socialized widely across PDAMs, this

program is not widely used yet. It is recommended to socialize the Master Meter system as an

alternative service for B40 supported by national policies.

PDAM Tariff Review

Tariff adjustment and reclassification are fundamental to ensure the financial health of PDAMs. The

MOHA tariff regulation 21/2020 strongly requests PDAM to apply a full cost recovery tariff or else

get a subsidy from LG to cover revenue shortfall. During the past five years, USAID IUWASH PLUS

has assisted 10 PDAMs in tariff adjustments by either developing new tariff proposals or conducting

tariff reclassification. Six PDAMs have successfully obtained approval for this adjustment from the LG

head and others are in the process of approval. Additionally, training on tariff adjustment was

provided to all 33 PDAMs including theory of tariff calculation and financial strategy to be

implemented. A second batch of training was provided to Central and West Java as part of the

partnership program between SECO and USAID IUWASH PLUS.

The tariff adjustment process also followed a participatory approach, where the IUWASH PLUS

team and PDAM together prepared and calculated the proposed tariff or adjustment, so that the

PDAM could replicate the process afterwards. Also, during the tariff training, the tariff regulation

issued by MOHA was introduced, especially on how to reconcile the tariff and to develop the

financial projection. Several important factors in successfully adjusting tariffs:

• Strong commitment of management to propose the tariff adjustment

• Involve the related staff, across the working areas in the process of tariff calculation

• Intensive communication with the supervisory board and LG head to deliver the tariff

adjustment information prior to the formal approval given by the LG head.

FGD Finding an Effective Approach and Incentive to

Increase Water Service for B40 Community Kabupaten

Tangerang

USAID IUWASH PLUS


PDAM Billing and Accounting

PDAM billing and accounting systems are both essential to accurately record transactions with all

stakeholders (customers, suppliers, employees, etc.). A billing system maintains the important data of

the billing and collection activities and a computerized system helps PDAM to maintain customer

data accurately. Meanwhile, the accounting system accurately records all PDAM transactions,

including revenues and expenditures, and processes this data into a financial report, which is used by

management to support the decision-making process.

USAID IUWASH PLUS facilitated four PDAMs to improve the integrated billing and accounting

system, using a web-based system that PDAMs can easily access, thereby ensuring efficiency, avoiding

redundant work and minimizing errors. Facilitation was done either directly in each PDAM office or,

due to COVID-19 pandemic, remotely using the Zoom platform. In mid-2021, assistance also started

for PDAM Sukoharjo, under the SECO - USAID IUWASH Partnership for NRW reduction. The new

billing system records the water revenue more accurately, which is expected to support the NRW

reduction program. Some issues to be considered to improve the billing and accounting system are:

• Strong commitment of management and staff to improve the system

• Appoint dedicated staff to maintain both systems as the administrator and technician

• Improve the equipment to support both systems and the required server.

Technical Improvements: Alongside the institutional and management improvements, USAID

IUWASH PLUS supported the PDAMs to achieve technical improvements through reductions in

NRW, improvements in energy efficiency, use of GIS and investments in hardware such as pressure

sensors and master meters.

Non-Revenue Water (NRW) reduction

Non-Revenue Water (NRW) is water lost due to “commercial” as well as “technical” reasons. In

Indonesia, the official estimated NRW rates are around 33%,

but because of the high inaccuracy of the metering and

recording system, the real NRW value for many PDAMs is

often over 40%. As a result, water quantity is severely reduced,

water quality is degraded, pressure is inconsistent, revenue is

substantially lowered, and customer confidence is eroded. To

address these challenges, the USAID IUWASH PLUS program

supported five PDAMs (Kab Gresik, Kota Probolinggo, Kota

Tebing Tinggi, Kota Pematang Siantar, and Kab Barru) to

implement NRW reduction activities. These NRW activities

started by providing five sets of NRW equipment, required to

measure accurate NRW. All the equipment was handed over to

Akatirta (the Water Supply Academy under PERPAMSI)

combined with training on equipment use and operations

manuals. Akatirta will use the equipment to assist PDAM in

implementing NRW and EE programs. For the capacity building activities, IUWASH PLUS hired an

experienced NRW consultant team to work together with Akatirta in supporting five PDAMs.

Capacity building was carried out by the consultant, while monthly NRW measurements were

carried out by the Akatirta team. USAID IUWASH PLUS also intensively coordinated with MPWH

The signing and handover of NRW supporting

documents of PDAM Pematangsiantar city

USAID IUWASH PLUS


and the World Bank as these PDAMs were also selected as candidates to join the NUWSP/PBG

program, as explained in Section Supporting NUWSP Program (see page 33).

While the PBG will be a bonus for each PDAM, the main objective of the NRW capacity building

was to improve PDAM capacity for reducing NRW, including operating and maintaining NRW tools.

Topics included in the NRW Package include the following:

1. Multiple trainings on NRW topics (commercial physical loses) for 50 PDAM staff from 5 PDAMs

2. Conduct NRW Feasibility Study

3. Prepare Detailed Engineering Design (DED) for Bulk Meter with Tender Documents and

Technical Specifications

4. Prepare SOP to support the implementation of NRW commercial loss reduction activities

5. Establish Zoning and DED 3 DMA locations and Pilot DMA

Energy Efficiency

Many PDAMs spend a substantial portion of their operating cost on electricity which they could cut

by as much as 20% by upgrading to more efficient systems and performing more routine

maintenance. To address these challenges, the USAID IUWASH PLUS program supported three

PDAMs (Kab Sukoharjo, Kab Sidoarjo, and Kab Ternate) to implement Energy Efficiency Audits

(EEA). After procuring five sets of EE equipment, which were donated to Akatirta in 2018 for use by

PDAMs, USAID IUWASH PLUS facilitated additional EEA and capacity building for four PDAMs (Kab

Gresik, Kota Probolinggo, Kota Tebing Tinggi, and

Kab Barru). The four PDAMs each formed an EE

technical team and received a capacity building

package including: trainings on EE principles,

conducting EEA, and cost-benefit analysis. USAID

IUWASH PLUS then conducted the EEA in

preparation for the NUWAS/PBG program. After

completion, all EEA documents were legalized by

PDAM, the LG, World Bank, and MPWH, as

requirements for submitting Probolinggo used the

documents to prepare the EE program with their

own budget.

Following the approved EEA, the participating PDAM

and LG agreed to provide

to support EE, increased with potential rom PBG.

Measuring the pumping capacity in PDAM Barru

district.

USAID IUWASH PLUS


Open-Source Hardware (OSH) Water Pressure Sensor

Locally manufactured Open-Source Hardware (OSH) is a cheap

and sustainable way for PDAMs to measure water pressure, and

view results online in combination with GIS maps of the

distribution network. PDAMs can then better control water

pressure through the system, especially during times of low

consumption, and less water will be lost, which will reduce

NRW. Over the past years, USAID IUWASH PLUS and Indo

Green provided TA for the component design and development

of pressure logger sensors, and also supported PDAMs to install

logger in piping

network in six

PDAMs (Kota

and Kab Bogor,

Kota Bekasi,

Depok, Salatiga, and Kota Malang). This provided a

platform for experience and knowledge sharing.

Following the initial facilitation of this systems, the

PDAMs have continued the operation and

replication of the OSH by themselves, and also

started training other PDAMs from Surakarta,

Magelang and Sidoarjo. Technical assistance, final

results, and average costs are shown in Exhibit 10

below.

Exhibit 10. Technical Assistance in OSH

PDAMs TA in OSH Result Unit Cost

Kota Bogor logger development 3 OSH units installed and functioning

Kota Bekasi logger development 3 OSH units installed and functioning

Kab Bogor logger development 2 OSH units installed and functioning

Kota Depok developing OSH 9 OSH units installed and functioning

Kota Salatiga developing OSH 2 OSH units installed and functioning.

Kota Malang design and produce of

PCB for Logger

Designed and produced PCBs,

2 OSH with self-made PCBs installed

Promote the Use of GIS

GIS mapping is the basis for water supply network monitoring and maintenance. By the end of the

program USAID IUWASH PLUS supported 23 PDAMs to utilize GIS technology to develop their

water supply system spatial data, including pipeline network and digitizing of customer data. Using

GIS, increasing the number of customers, handling customer complaints, expanding service coverage

and identifying distribution problems can be done faster and more easily. The 23 PDAM locations

included seven PDAMS supported by the USAID – SECO partnership, who used it as basis for their

NRW reduction programs. Other PDAMs used it to better identify their network infrastructure and

improve their customer database. All PDAM staff received extensive GIS training to make sure they

fully understand the system and are able to continue operating and further expanding it by

themselves.

Monitoring OSH Water Level PDAM Kota Salatiga

USAID IUWASH PLUS

INDOGREEN: Installation of a Water

Pressure Logger with Solar Panel in

Podomoro, Kabupaten Bogor.

USAID IUWASH PLUS


To further support access to spatial data USAID IUWASH PLUS developed a web-based GIS

application to display spatial data of network, customers and pressure sensors connected to the

system. This application is available via web browser, making it accessible to anyone with an internet

connection. The application has features to help accelerate the implementation of new connections

and handle customer complaints. At the end of the program implementation, web-based GIS has

been successfully installed in 10 PDAM locations, covering the 7 USAID-SECO locations as well as

PDAM Wonosobo, Salatiga and Sragen.

Master Meter

Master Meters is a communal water scheme under which the PDAM is responsible for distributing

water from the main pipeline to the Master Meter and the local community is responsible for

distributing water from the Master Meter to households (approximately 80-100 households can be

served). The Master Meter tracks the total amount of water used and the community pays the water

bill collectively. Over the past 5 years, USAID IUWASH PLUS supported the completion of 50

Master Meters for 2,276 households in four cities. The construction cost of these meters was

supported by different public and private parties, PDAM, and Local Governments (APBD). Besides

financing three master meters themselves, the USAID IUWASH PLUS team supported the

collaboration between all parties in all locations, and facilitated the community development

(establishment of KSM, AD/ART, MOU between KSM and PDAM, DED, Institutional Strengthening,

O&M Training, setting tariff, and advocacy for BSPAM membership). Details of Master Meters are

shown in Exhibit 11 below.

Exhibit 11. Progress of Master Meter Surabaya, Sidoarjo, Surakarta, dan Medan

Partner systems Households Location (Kelurahan) Amount

Invested ($)

CCFI 23 900 Surabaya (15 urban villages)

USAID IUWASH PLUS 3 270 Surabaya (Perak Utara)

Pundi Amal 2 21 + 18 Surabaya (Pegirian & Gading)

Laneige 1 64 Surabaya (Bendul Merisi)

PTPN XI and Nusa

Medika 11

1 25 Surabaya (Ngagel Rejo)

KOTAKU 1 82 Sidoarjo (Bligo)

Dinas Perkim

(13systems)

4 + 1 + 1 + 2

+ 2 + 3

230 + 62 + 54 + 87

+ 81 + 110

Surakarta (Semanggi, Stabelan,

Bumi, Pajang, Mojo, Sangkrah)

YDKK 1 63 Surakarta (Mojo-expansion)

CCFI 6 272 hh Medan (Rengas Pulau)

Total 51 systems 2.339 hh

Support of GOI Initiatives:

Supporting NUWSP program

The National Urban Water Supply Project (NUWSP) is a GOI project funded through a

World Bank loan under the National Urban Water Supply (NUWAS) framework. This

project aimed to increase access to improved water and strengthen the capacity of water providers.

USAID IUWASH PLUS supported MPWH and the World Bank with capacity building and

development of the performance-based grant (PBG), a component of National Urban Water Supply

Project (NUWSP), that provides grant funds to PDAMs that can reduce NRW or improve EE.

Joining the PBG program requires PDAMs to meet certain readiness criteria. USAID IUWASH PLUS

supported PDAMs through assessing performance against readiness criteria, capacity building,


preparation of feasibility study, and development of technical guidelines for the NRW and EE

program. The national partners agreed to assist five PDAMs (Kota Tebing Tinggi, Kota Pematang

Siantar, Kota Probolinggo, Kab Gresik and Kab Barru) to join the PBG managed by MPWH. With

strong support of USAID IUWASH PLUS, four PDAMs completed the readiness criteria to join the

PBG; only Probolinggo is not yet ready to join PBG because they could not process the LG budget

allocation in 2021. However, they plan to process this in 2022 and are committed to continue the

capacity-building facilitated by USAID IUWASH PLUS and already allocating funds for reducing NRW

and increasing EE. The amount to be received by PDAMs will depend on how much they can reduce

NRW or increase EE.

Water Hibah

Water Hibah is a national program in water supply to accelerate

service coverage of PDAM by providing grants to LGs to pre-

finance the project cost for house connection to poor households.

This grant program makes a significant contribution in providing

access to drinking water to the poor. For PDAMs, whose

orientation is to serve higher income customers who may be

more profitable, this grant program is appealing because the

investment spent by PDAMs for house connections is financed by

the LG budget. For the LGs, funds are reimbursed by the central

government. USAID IUWASH PLUS supported 22 PDAMs and

LGs to access 71,896 Water Hibah connections by assisting them

to prepare readiness criteria and support project implementation

especially in targeting the poor. see Annex 2 for detailed list.

Several activities conducted in the Water Hibah program are:

• Advocacy of budget allocation by LG to PDAMs for pre-financing the construction cost for

house connection to poor households

• Support PDAM in identification and mapping the target beneficiaries, and socializing/promoting

the program

• Support PDAM in pre-baseline survey to identify beneficiaries by name and address

IUWASH PLUS also provided a Sustainability Checklist to monitor the Water Hibah program so that

PDAMs can continue using this checklist as a step-by-step tool for program planning and monitoring.

Lessons learned from Water Hibah include the need to conduct a comprehensive technical analysis

on idle capacity and map out the B40 area for marketing of house connections.

Support SPAM Regional

To support regionalized water supply system development, with the aim of increasing access to bulk

raw water for several PDAMs in one region, the team has facilitated three projects:

• MEBIDANG covers three PDAMs (Kota Medan, Kota Binjai and Kab Deli Serdang) and will

serve 88,000 households. The investment of ncluded building a

new intake, treatment plants and distribution lines. USAID IUWASH PLUS supported the

feasibility study, the Cooperation Agreement and worked to coordinate among all involved

parties in the development and implementation. The construction, funded by the central

government, started in 2021 and is expected to be completed by November 2022. The

Water Hibah Recipient in Bantaeng

USAID IUWASH PLUS


Governor of North Sumatra Province appointed PDAM Tirtanadi as the Regional SPAM

manager, but they still must follow up on agreeing to the bulk water tariffs with PDAM Binjai and

Deli Serdang.

• WOSUSOKA is a regional bulk water supply project for four PDAMs in Central Java (Solo,

Wonogiri, Sukoharjo and Karanganyar), to provide bulk water for 60,000 households and valued

at The team facilitated the PDAB (provincial water supply

company) and the four PDAMs in developing their Business Plans for 2020-2024 as well as the

calculation of appropriate bulk tariffs, which are still affordable to the PDAMs. Financing will

come from National Government and the Cooperation Agreement has been agreed by all

parties. Preparation for construction was started in December and physical works will start in

early 2022. Meanwhile, each PEMDA and PDAM have started the preparation for making new

house connections funded by APBD.

• MAMMINASATA support started last year as requested by MPWH. The bulk water supply will

benefit four PDAMs (Kota Makassar, Kab Maros, Kab Gowa and Kab Takalar. IUWASH PLUS

completed the feasibility study, including all data collection, water demand projections,

satisfaction surveys and setting bulk water tariffs. The Regional SPAM Business Plan document

includes the development plan of PT Sulsel Tirta Sejahtera and analysis of financial projections.

The study included four FGD with relevant stakeholders from all levels (national, provincial and

city). In these FGDs, the stakeholders agreed on the absorption plan of each off-taker, the vision

and mission of PT Sulsel Tirta Sejahtera (PTSTS) as the manager of the Regional SPAM, the

organizational structure and Human Resources and the initial investment program by Central

and Provincial Government. The Business Plan and DED document were completed in

November 2021 and construction is planned to start in 2022. The total investment for this

project (capacity 1,000 lps) is estimated for nd estimated

will serve 80,000 households.

Water Safety Plan (RPAM)

RPAM is a tool to assist SPAM operators in identifying

risks related to obtaining safe water, in a systematic

and well-documented manner. The original RPAM

approach based on four components (source, operator,

communal, and consumer) was adapted to focus on

water supply operators and covers overall water

security (upstream – downstream) with the aim to

protect public health as a main priority. For this

change, USAID IUWASH PLUS supported GOI in: 1)

developing a new RPAM framework for safe drinking

water quality; 2) preparing technical guidelines; 3) capacity building for implementing new RPAM in

three PDAMs (Salatiga, Sidoarjo and Makassar); 4) preparing SIM-based RPAM documents; 5)

supporting RPAM team on implementation, monitoring and evaluation following their RPAM

documents, and 6) national dissemination of lessons learned from the pilots. For the development of

these new RPAMs, the team also collaborated closely with WHO and the MPWH to organize a

Training of Trainers (TOT) session. The results of the development of this new RPAM framework

are summarized in Exhibit 12 below.

Welcoming and Presentation from Sub-Directorate Rentek MPWH.

USAID IUWASH PLUS


Exhibit 12: Progress of Supporting of WSP/RPAM

Outcome Numbers Description

WSP/RPAM document 3 MIS-based

Documents

RPAM are living documents based on a MIS that can be updated at any

time and integrated with other documents

WSP/RPAM program

implementation

priority

activities

Assistance in implementing priority programs as stated in the

WSP/RPAM document of each PDAM

Capacity Building of

National Mentors 3 people

Facilitating National WSP/RPAM mentors from PDAM Medan, Salatiga

and Malang included in the mentoring/training series

Capacity building of

PDAM staff 30 people

Each PDAM included 10 staff in the WSP/RPAM Team who receive a

series of trainings and mentoring

Dissemination of learning 1 workshop Documentation of process and lessons learned of implementing

WSP/RPAM and dissemination in a national workshop

MIS WSP/RPAM

Tools/Applications 1 package

Used in 3 PDAMs and to be used by MPWH and PERPAMSI in all

PDAMs exposed to WSP/RPAM

Launching MIS RPAM

Application 1 workshop Conducted with PERPAMSI and MPWH at MAPAMNAS event

WSP/RPAM training 16 people Conducted with participants from Ministries, LG, and Donors

RPAM TOT Training 30 people Conducted with participants from of PDAMs, and Donors

Lessons Learned: USAID IUWASH PLUS implemented a wide range of interventions designed to

improve the performance of PDAMs. Across all these activities, key lessons learned emerged:

• Partner commitment is crucial: Building commitment of relevant high-level officials in LGs and

PDAMs is critical in advance of facilitating capacity building activities. Planned outcomes were only

achieved where this commitment was high enough. All activities are their responsibility, while

external parties like USAID IUWASH PLUS are just supporting them in improving the

methodologies, quality of the work, and providing examples to be replicated.

• Strengthen relations between PDAM and LG: Programs such as Water Grant and PBG can only be

successful with full commitment from LG in budget allocation, and full resource allocation by

PDAM in preparing all field activities. PDAM business plans and water tariff adjustments need

intensive discussion and coordination between PDAM and LG for commitment building in order

to obtain regulatory approval and successful implementation.

• Clear role of National Government: Involvement of National Government staff in strategic events to

socialize Water Grant, PBG, business planning, NRW/EE and PDAM tariff adjustment contributed

to the program success. National government agencies should provide direction and clarification

about their programs and emphasize the role of each stakeholder such as LG, PDAM, donor,

Ministries, and others.

• IT strengthening in PDAM: Use of technology by PDAM like open-source hardware (OSH) for

water pressure measurement, GIS/Web-based GIS for pipe networks, and MIS for RPAM are

desired by PDAMs, but PDAMs need to be committed to prepare qualified staff to maintain and

expand the systems, and budget must be allocated for maintenance and sustainability.

• RPAM adoption for PDAMs: It is beneficial for PDAMs to include RPAM as the new methodology to

assure quality of water produced and distributed, and it should be applied in future PDAM

management systems. Government should mandate PDAM to adopt RPAM as the holistic


approach in maintaining water quality. To adopt RPAM methodology, national government needs

to provide the guidance, training, and facilitation to PDAM.

2.4.2 DEVELOP AND IMPROVE LOCAL SANITATION UNITS

USAID IUWASH PLUS has been supporting GOI with the promotion of safely managed sanitation

systems, which prevents sources of pollution from contaminating water bodies or affecting people, in

line with the Sustainable Development Goals (SDGs) for sanitation adopted by GOI. Safely managed

sanitation starts with a containment method which meets SNI technical standards, followed by a

collection system that ensures fecal sludge is transported to a treatment unit, and finally a functioning

sludge/ treatment plant (IPLT/IPAL).

Sanitation Index: To measure changes in performance of domestic operators supported by

USAID IUWASH PLUS, a Sanitation Index (Sandex) was developed. The Sandex was primarily used

to monitor progress of a variety of sanitation related activities, secondly as a planning tool to

prioritize activities in each IUWASH PLUS location, and finally as an advocacy tool in discussions

with local partners.

The Sandex eventually consisted of four groups of indicators, as shown below:

1. Institutional Type of institution, Responsibilities, Staffing, SOP (administratively)

2. Regulation , tariffs, SNI septic tank, desludging, contracting private sector

3. Financial APBD and other financing, financial planning, cost recovery tariff

4. Operational Condition IPLT, promotion, support KSM, effluent sampling, SOP (technical)

While sanitation coverage is considered a critical indicator to measure LG management service

performance, lack of accurate field data and difficulty to obtain data, made it unreliable to be used as

an indicator for the SANDEX, and it was therefore dropped.

The SANDEX was measured in 34 locations, accounting for all 35 IUWASH PLUS locations, except

Surabaya, because there was no formal Partnership Agreement with Surabaya LG. 1. Across all

locations, the initial average SANDEX score at baseline was 34.1% and the final average index score

was 56.7%, demonstrating an increase by 22.6 percentage points. All 34 target locations reached the

minimum target of 10% increase. Details of SANDEX results for all locations and all years (baseline,

Y2 – PY5) can be found in the Annual Progress Report No. 55.

Institutional / Management Improvement:

For the provision of safely managed sanitation (SMS) service at city level a minimum of four criteria

are required: (1) operator, (2) regulation, (3) customer database, and (4) septage treatment plant.

To support LGs in identifying their readiness to provide SMS service, the IUWASH PLUS sanitation

team developed a SMS sanitation ladder as shown in Exhibit 13 below. This ladder contains 4

steps, starting with stage 1 for those locations who do not fulfill any of the four minimum criteria.

and gradually moving up to stage 4 when they fulfill all four criteria. At the start of the program only




4 locations (DKI Jakarta, Surakarta, Bekasi and Makassar) had already achieved Stage 4 (12%), but by

the end of the program, 26 locations (76%) had achieved Stage 4 meeting four criteria of safely

managed sanitation, with another three locations in Stage 3, three in Stage 2and only two still in

Stage 1.

Exhibit 13. Baseline and end of Project data for Safely Managed Sanitation Status

One of the critical requirements for the provision of SMS is the position of a operator, which should

be at least UPTD or higher to be considered as fulfilling the minimum criteria. By the end of the

program, the status of domestic management institutions under DINAS is still eight, UPTD is 21,

BLU is two and BUMD (PDAM and PD) is three. UPTD is considered as an operator that has

R R T

TR D CT

T T

M M T T

1. Kota Surakarta

2. Kota Makassar

3. Kota Bekasi

4. DKI akarta

5. Kab. Sidoarjo

. Kota Malang

. Kab. Lumajang

8. Kab. Gresik

9. Kota Bogor

10. Kab. Tangerang

11. Kota Depok

12. Kab. Deli Serdang13. Kota Salatiga

14. Kab. ayapura

15. Kota Ternate

1 . Kota Medan

1 . Kota Probolinggo

18. Kab Probolinggo

19. Kota Magelang 20. Kota ayapura

21. Kab Bantaeng

22. Kota Tb Tinggi

23. Kota Sibolga

24. Kota Pematang Siantar

25. Kab. Bogor

2 . Kab Sragen

1. Kab. Barru (a,c)

2. Kab Bulukumba (a,c)

3. Kab Karawang (b,c)

riteria are not et fulfilled 1. Kab. Magelang (a,b,c,d)

2. Kab. Malteng(a,b,c)

riteria are not et

fulfilled

1. Kab Sukoharjo (c)

2 . Kab. Malang (b)

3 . Kab. Wonosobo (d)

riteria has not een fulfilled

pdate anuari

Minimum Re uirements of Safel Managed Sanitation

A. Operator

B. Regulation (ALD and Retribution/Tariff)

C. Customer database

D.Septage Treatment Plant (IPLT )

Minimum Re uirements of Safel Managed Sanitation

A. Operator

B. Regulation (ALD and Retribution/Tariff)

C. Customer database

D.Septage Treatment Plant (IPLT )

1. Kab Deli Serdang (b,c)

2. Kota Probolinggo (b,c)

3. Kota Salatiga (b,c)

4. Kab Sukoharjo (a,c)

5. Kab Bogor (b,c)

. Kota ayapura (b,c)

. Kota Sibolga (a,c)

8. Kota Tb Tinggi (b,c)

riteria not et fulfilled

R R T

1. Kab Probolinggo (a,b,c)

2. Kab Karawang (a,b,c)

3. Kab. Magelang (a,b,c,d)

4. Kab. ayapura (a ,b,c)

5. Kab. Barru (a,b,c)

. Kab Bulukumba (a,b,c,d)

. Kab. Malteng (a,b,c)

8. Kota Pematangsiantar (a,b,c)

9. Kab. Malang (a,b,c) 10. Kab. Wonosobo (a,b,c) 11. Kab Sragen (a,b,c) riteria not et fulfilled

TR D CT

T T

1. Kota Surakarta

2. Kota Makassar

3. Kota Bekasi

4. DKI akarta

all riteria has een fulfilled

M M T T

1. Kota Bogor (c)

2. Kab Gresik (b)

3. Kota Medan (a)

4. Kab Sidoarjo (b)

5. Kota Malang (c )

. Kab Tanggerang (c)

. Kota Depok (c)

8. Kota Magelang (c)

9. Kab Bantaeng (c)

10. Kab. Lumajang

11. Kota Ternate

riteria not et fulfilled

aseline status


already been separated from the regulator. The other institutions, such as BLUD and BUMD, are

better in terms of flexibility and independency in doing their business. Two interested things

happened recently towards the end of the program:

a. In Kab Wonosobo, the LG is planning to give responsibility for domestic management to the

PDAM and PT. Global Dharma Asri (GDA), as both are BUMD owned by Kab Wonosobo. The

PDAM will focus on customer database and billing, while PT GDA will focus on desludging

services and management of the IPLT

b. In Kota Malang, the LG approved an amendment to a regional regulation 11/2019 to allow

PDAM Kota Malang to become the domestic wastewater operator.

Regular Desludging in USAID IUWASH PLUS Locations

USAID IUWASH PLUS used Regular Desludging (Layanan Lumpur Tinja Terjadwal/LLTT) as one

approach to increase Safely Managed Sanitation, and by the end of the program, 20 locations have

started to implement LLTT. Together with MPWH, the team developed a training module on LLTT

to reach as many as locations as possible. Each year the USAID IUWASH PLUS team also supported

the LLTT training as instructor. The learning module was handed over to MPWH at the Balai Teknis

Sanitasi (BTS) Wiyung in Surabaya. BTS has agreed to conduct the LLTT training annually.

LLTT also requires a customer database, and the USAID IUWASH PLUS supported operators to

develop a LLTT application to handle the customer database. Kota Makassar city is a good example

with a strong customer database with 40,000 LLTT

customers. Bekasi, Makassar and Gresik also expanded

a mobile phone application (L2T2 Bekasi, Go Sedot

Makassar and Go Plong Gresik) to make it easier for

(potential) customer to contact the FSM operator.

To expose and share the LLTT experience of USAID

IUWASH PLUS more widely, the team developed an

LLTT pocketbook. The LLTT pocketbook has simplified

the LLTT concept, so the reader will understand the

LLTT easier. This book is a summary from other LLTT books previously published either by USAID

IUWASH or by MPWH.

To further support improved LLTT services, USAID IUWASH PLUS also identified, developed and

shared all critical SOPs to domestic operators. By the end of the program, 21 locations were

supported on SOP development with around 200 SOP.

Roadmap domestic onsite system (SPALD-S)

USAID IUWASH PLUS, in collaboration with key Ministries (Bappenas, PUPR, MoHA, and Health)

facilitated the development of Roadmap SPALD-S as part of the collaboration with GOI. The

roadmap was complementary to the Roadmap of Safely Managed Sanitation that was developed in

parallel with BAPPENAS and UNICEF. The SPALD-S roadmap has become an important document

to guide national and local governments to achieve the 2020–2024 Medium-Term National

Development Plan (RPJMN) and Sustainable Development Goals (SDGs) on safely managed

sanitation. The Roadmap was developed through a series of online FGD meetings with all key

stakeholders at National level, operators, universities and some key private sector actors. In these

sessions, participants shared strong suggestions for the roadmap content, such as including ‘gray

LLTT Pocket Book cover design. USAID IUWASH PLUS


water’ in the SPALD-S (as usually stakeholders are only concerned with black water given that gray

water is less polluted). Conclusions were shared with stakeholders and results were much

appreciated.

Support FORKALIM

IUWASH PLUS was requested by

Bappenas to support the development and

implementation of a National FSM

twinning program for existing and new

FSM operators. The twinning program is

an innovative way to build capacity of FSM

operators through an exchange learning

between mentor and mentee operators.

FORKALIM was chosen as the

implementer of the twinning, because of

their position as the national association of

local operators. The twinning program

also served as a strengthening program for FORKALIM, because by implementing this twinning, they

increased their recognition and visibility to all new operators, especially all new UPTDs in Indonesia,

established by USAID IUWASH PLUS and other donors, including UNICEF and SNV.

During the development of this program, various stakeholder meetings and FGDs were conducted

with FORKALIM, MPWH, key donors and FSM operators to firstly select the five most suitable

topics, for which there would be both (experienced) mentors as well as (interested) mentees. After

that the mentors and mentees were invited to sign up. The five mentors were all operators

supported by the USAID IUWASH PLUS program. The ten mentees were chosen based on demand

and commitment and divided by USAID IUWASH PLUS (3), UNICEF (3), SNV (1) and FORKALIM

members (4). Exhibit 14 below summarizes the topics, mentors and mentees.

Exhibit 14. Summary Twinning Topics, Mentors and Mentees

No Topic Mentor Mentee

1 Conventional Sludge Treatment Plant (IPLT):

Design, Operation and Maintenance UPTD PALD Sidoarjo

UPTD PAL Parepare

UPTD PAL Pinrang

PDAM Balikpapan

2 Mechanical Sludge Treatment Plant (IPLT):

Design, Operation and Maintenance UPTD Kota Bekasi UPT Kab Gresik

3 Calculating tariffs and collaboration with private sector for

regular (L2T2) desludging PDAM Surakarta

BP Batam

PD PAL Banjarmasin

4 Customer Management

(including customer database and promotion / marketing) UPTD Makassar

UPTD Kota Malang

UPTD Deli Serdang

5 Strengthening and preparing new UPTD for FSM operation UPT Kab Gresik UPTD Palopo

UPTD Tasikmalaya

Ibu Tri Dewi Virgianti provides speech in SPALDS Roadmap

Development

USAID IUWASH PLUS


The implementation of each twinning topic was planned to be done through four exchange visits

between mentors and mentees, with each mentee paying their travel cost by themselves, while

meeting packages were covered by USAID IUWASH PLUS. However, due to Covid-19 travel

restrictions, most exchanges were first delayed and finally conducted online, via the Zoom platform.

Some of the main results of the completed twinning include:

• Increased understanding of mentees in IPLT O&M, efficiency of IPLT units and technical SOPs

• Mentees now understand the data requirements in calculating the basic tariff for services and

developed a tariff structure in accordance with regulations related to tariff setting

• Mentees now understand and can implement cooperation schemes with the private sector

• Mentees received good examples of customer databases through surveys and understand the

use of MIS for FSM operators

• Mentees have understanding and examples of a promotion / marketing model for desludging

services

• LG regulations were developed for formalizing establishment of UPTD PAL

• Finalization of Draft Regulation on Domestic Management in Tasikmalaya City

• Concrete input for further development of the DED review and optimization of the IPLT

Technical Improvements: To complement the institutional and management improvements in

the sanitation sector, IUWASH PLUS also supported technical improvements aimed at improving

fecal sludge treatment, desludging and containment of sludge.

IPLT construction and operation

The status of IPLT operation can be categorized as (i) optimal, (ii) almost optimal, or (iii) not

optimal. These three operational conditions are assessed by five factors, as follows:

• The IPLT “treatment train” consists of 5 treatment steps

• All treatment units are equipped with proper tools

• All treatment units are operated according to their function

• All treatment units do not have critical damage

• The flow system works well

During the project period the status of the IPLT condition changed as follows:

• IPLT at optimum condition increased from 1 to 19 IPLTs.

• IPLT at almost optimum status increased from 3 to 12 IPLTs

• IPLT status at not optimum decreased from 18 to 4 IPLTs.

• IPLT status at not functioning decreased from 6 to 0 IPLTs.

• IPLT status at under construction decreased from 2 to 1 IPLTs.

• Locations without IPLT decreased from 7 to only one (Kab Magelang)

The final IPLT status can be seen in Annex 3.


For Kab Magelang a feasibility study for constructing a new

IPLT was conducted, and a possible location for the new IPLT

(capacity 25 m3/day) was chosen. However, by the end of the

project the LG has still not completed the land acquisition.

During the project, 10 new IPLT have been built with a total

capacity of 516 m3/day, utilizing construction budget from

MPWH or LG budget. Six of these (IPLT Tebing Tinggi, Kota

Probolonggo, Kab Probolinggo, Kab Lumajang, Kab Maluku

Tengah and Kab Jayapura) were built in locations that

previously did not have any IPLT, while the other four new

IPLTs were built to replace old, non-functional IPLTs (Deli

Serdang, Bulukumba, Kota Malang and Depok). The new (mechanical) IPLT for Kab Deli Serdang was

designed using a participatory approach, with the DED financed by USAID IUWASH PLUS and

construction funded through the National Government budget. During the DED stage all the LG

stakeholders, Provincial staff, MPWH and consultant were closely involved to select the best design.

Also 15 IPLTs were rehabilitated in the past 5 years, with most of them requiring repairing or adding

treatment unit and equipment, in order to bring the treatment capacity back to the original design.

These IPLT are IPLT Pematangsiantar, Duri Kosambi-Jakarta, Kota Bogor, Kab Bogor, Karawang,

Sragen, Wonosobo (after rehabilitation have accident on landslide from solid waste dumping-no

operation now), Salatiga, Surakarta, Sidoarjo, Gresik, Makassar, Bantaeng, Ternate and kota Jayapura.

Only for one IPLT (Kab Bogor) the capacity was increased (from 50 to 100 m3/day) during its

rehabilitation, by adding the new solids treatment to the IPLT.

Development of IPLT SOP and E-Learning for Operations and Maintenance

To maintain and support the status of IPLT in optimal condition, required technical SOPs were

developed and introduced to all IPLT operator staff. The number of technical SOPs varies per IPLT,

depending on which and how many processing units are used. Usually a conventional IPLT requires

13-18 SOPs, whereas a mechanical IPLT can have as many as have 30 SOPs. In total 315 technical

SOPs for 21 IPLTs were developed and implemented. Several topics of SOP developed are SOP on

Integrated of Operation Plan of Septage Treatment, communication, procurement, Costumer data

management, STP management, vacuum truck operationalization, driver, and SOP of LLTT.

IPLT operator staff also require specific IPLT operation and maintenance training. These trainings are

currently only provided by Balai Teknologi Sanitasi (BTS), the training institute from MPWH situated

in Surabaya. To expand the training, USAID IUWASH PLUS supported BTS in development of e-

learning trainings in two parts: 1) development of e-learning content, and 2) the development of e-

Learning Management System (LMS). The module for IPLT Operation and Maintenance was selected

as the example, and the trial test of e-learning was conducted at the end of IUSAID UWASH PLUS.

Now, the e-learning system is ready to be used by BTS to train IPLT operators across Indonesia.

Desludging by private sector

To increase safely managed sanitation access, the project introduced Regular Desludging (LLTT) as

explained above. One of the limiting factors was the availability of septage trucks operated by the

operator (mostly UPTD or PD). To resolve this, IUWASH PLUS worked to engage local private

desludging companies to work together with LLTT operators. This was started in 2017 in Kota

Surakarta with a collaboration between four private desludging companies and PDAM Surakarta, the

designated operator.

A new mechanical IPLT Deli Serdang USAID IUWASH PLUS


The technical assistance include socialization to all parties through meetings, FGDs and workshops.

In these discussions the team conducted tariff calculations, showing a win-win scenario for both the

private sector as well as the operator. The private sector was assured of work, as the operator

provided a list of customers to be desludged for a full cost recovery tariff. The benefit for the

operator was that they no longer need to maintain a fleet of trucks and can be assured that sludge is

collected efficiently and delivered to the Sludge Treatment Plant. The next step included advocacy to

each LG and DPRD and subsequent support for drafting of the required local regulation (PERKADA)

which allows the operator to contract private sector companies for desludging services. The last

step before the formal launching was to develop the annual action plan and promote this service to

the general public, explaining the arrangements and benefits.

By the end of 2021, a total of 55 contract have been signed and are implemented between 55 private

desludging companies and 7 local operators (PDAMs) or governments (Dinas PU/ PERKIM) to

increase safely manage sanitation as follows:

1) Kota Surakarta : 10 contracts with PDAM Surakarta

2) Kota Depok : 15 contracts with Dinas PUPR

3) Kota Magelang : 4 contracts with Dinas PERKIM

4) Kab Gresik : 4 contracts with Dinas PUPR

5) Kab Sidoarjo : 3 contracts with Dinas PERKIM

6) Kota Malang : 14 contracts with Dinas PUPR (will be moved to PDAM in 2022)

7) Kota Makassar : 5 contracts with Dinas PUPR (will be moved to BLU in 2022)

Study on technical option for sludge dewatering for Gresik and Malang

Desludging sanitation facilities, such as communal septic tank (SPALD-S) and residential domestic

treatment plants (SPALD-T), has become a problem in several locations due to the steep topography

and narrow roads, making it impossible for desludging trucks to provide services. To respond to this,

USAID IUWASH PLUS conducted a field-study for the selection of dewatering technology options

and built prototype dewatering units in Kota Malang City and Kab Gresik.

A laboratory study determined the technology options

to treat sludge from a communal treatment plant (IPAL

Komunal). Accessibility and availability of land at each

location were considered as important factors. Based

on the results, two alternatives were proposed:

stationary units for places with sufficient land, and

mobile units for use in landless locations. Both types

use a filter cloth as sludge filter media. For the

stationary unit, liquid will be filtered and returned to the septic tank. The separated solids will dry by

sunlight. In the mobile unit, sludge will enter a tube equipped with filter and a manual press. During

pressing, the liquid will be separated from the solid. Differences between the two units is shown in

Exhibit 15 below.

Mobile Dewatering Unit


Exhibit 15: Differences in the process for 2 types of dewatering unit

Process Stationer Unit Mobile Unit

Fecal Sludge from Septic Tank Pumped into a stationary unit Pumped into a mobile unit

Dewatering Gravity Filtration (Manual) pressed filter

Filtrate Return to Tank by gravity Return to Tank by pump

Sludge Stabilization Naturally using sunlight/UV Addition of Chlorine

Both stationary and mobile unit were tested in the field in the presence of LG staff and results were

so positive that Kota Malang agreed to replicate 3 – 4 stationary units (funded by APBD), in 2022.

Kab Gresik agreed to use the mobile unit not only for desludging but also for flushing IPAL pipes.

Both units were successfully launched in an ’22. Several UPTD operators also showed great interest.

After completion, the consultant (ITS Tekno) prepared a module consisting of two main parts:

• information and data regarding the detailed design of both mobile and stationary dewatering

units, to facilitate replication for other locations by various parties.

• Detailed information on the operational and maintenance procedures for each dewatering unit,

for the operators to operate and maintain the dewatering units properly.

Upgrading Individual Septic Tanks in Medan and Deli Serdang

In some cases, households do not have the land to build a

new individual septic tank or connect to a shared or

communal system. In these cases, households may need to

consider repairing or upgrading septic tanks. Repairing

existing septic tanks takes longer due to the demolition,

draining, and repairs required. Therefore, if a household

has land available, it is cheaper and takes less time to

construct a new individual septic tank.

Currently, most of septic tanks are not water sealed, which

is not in line with safely managed sanitation services. The

options are to upgrade or build new septic tanks.

To obtain more experience in upgrading existing septic

tank and compare this to construction of new septic tanks, different technical options for upgrading

existing septic tanks were developed and tested in Medan and Deli Serdang. Five technology options

for upgrading septic tanks were identified, namely: (1) coating the septic tank with cement water

proofing, (2) polymer water proofing, (3) flaming membrane, (4) rubber glue, and (5) fiberglass with

plywood. The difference of choosing the five technologies is in the ground water level. As long as the

groundwater level is low, all five options can be used. However, if the groundwater level is high then

only the fiberglass with plywood option can be used. In addition, knockdown fiber molds are easy to

transport and install even in locations with narrow roads. However, for shared septic tanks, the use

of plywood and fiberglass is not practical, because the size is too large. Therefor for the shared

septic tanks only fiberglass was used. In total 13 existing septic tanks were upgraded, as well as 25

new individual septic tanks, and 27 shared septic tank systems (between 2 - 5 households) for 134

households in Deli Serdang and Medan.

Upgrading septic tank with water proofing

USAID IUWASH PLUS


Several points can be learned from the project:

• Costs incurred for repairing existing septic tanks were sometimes higher than expected due to

unexpected field conditions which increased materials and construction time.

• Repairing existing tank requires draining sludge first manually, which some masons do not want

to do, due to the risk of coming into direct contact with the feces.

• For shared septic tanks, a modular knockdown system is recommended, as the installation can

easily be adjusted to the number of households to be connected.

• When using fiberglass, additional training for masons is required, because masons are usually

not used to working with fiberglass.

Introducing Shared Septic Tanks in Magelang

In addition to upgrading of individual septic tanks, new designs

for shared septic tanks were tested in densely populated areas

in Kota Magelang, as this technology does not require a lot of

space. Operations and maintenance is still relative simple

because each system only serves 4 – 8 houses. Two

prototypes were completed for 4 and 8 households in

Kelurahan Galangan and Tidar Utara, respectively. After they

were evaluated, USAID IUWASH PLUS constructed an

additional 18 tanks for 167 households. The LG of Kota

Magelang was involved from the start, was very supportive and

continued replicating the design in Kota Magelang. By end of

2021 the LG built 251 additional shared septic tanks for 1184 households.

Lessons Learned: USAID IUWASH PLUS worked along all steps of the sanitation service chain to

improve safely managed sanitation in Indonesia. Key lessons from this work include:

• Use of Sanitation Index: SANDEX has grown into a planning, monitoring, and advocacy tool to

gather support from LG decision makers. Both LGs and operators can measure status of the

institutional, regulatory, financial, and operational performance with this tool. Yearly updating

through joint meetings increased the awareness of key WASH issues and developing concrete

plans. Other LGs (not supported by-IUWASH PLUS) have shown interest in applying the index

as well, and some of them already received training by provincial government in Central and

East Java, showing they can take over the facilitation role. If, in the future, coverage of safely

managed sanitation can be included in the SANDEX, LGs could also use it to monitor the target

achievement of safely managed sanitation.

• Availability of IPLT: There are four minimum requirements for the provision of safely managed

sanitation that should become a consideration in city selection for upcoming projects. Of these,

presence of an IPLT is the most critical as a pre-requisite for achieving safely managed

sanitation. While other aspects of the sanitation can be improved later, if an LG does not have

an IPLT it will take a long time to facilitate developing a new IPLT (land acquisition, DED,

budget allocation, procurement, construction, and commissioning).

Construction shared septic tank tanks


• Support of FORKALIM: FORKALIM as the association of domestic wastewater operators has the

potential to take on a strong role in promoting LLTT/FSM program, especially by facilitating

twinning among their members. Its role in the previous twinning program should be continued

with their own funding or another source of funds to finance the secretariat.

• Upgrading Septic tank: Most existing septic tanks are not water sealed and upgrading them to

sealed tanks is costlier compared to constructing a new septic tank. If there is space for new

septic tank, it is preferable to construct a new one, rather than upgrading the old one.

• Benefit of shared septic tanks: Shared septic tanks (2 -10 households) are a good alternative to

the larger communal systems when space to build an IPAL is limited. However, both systems

are only intermediate solutions for densely populated area, and in the future, should be

connected to a citywide sanitation system.

• Need for regular desludging: As the number of shared and communal sanitation system are

growing in every city, consideration should be given to the periodic maintenance particularly

desludging and repair, which cannot be done by community. The role of LG and operator is

important in maintaining the functionality of these systems. Some IPALs that are located in

marginal land, without access road for vacuum trucks, require alternative technology s such as

an in-situ dewatering unit to reduce the volume of the sludge, making it easier to be removed.

2.4.3 STRENGTHEN WASH ENABLING ENVIRONMENT WITHIN LGS

In Indonesia, LGs are responsible for WASH service delivery; therefore, the access to and quality of

these services require direct engagement with key departments within each LG from the start of the

project, and to advocate for more support for increased WASH service for the poorer population.

The following sections explain the progress made in support of Governance of the WASH sector.

Governance Index: The Governance index (GODEX) measures performance of LG in delivering

WASH services and can be used as an advocacy tool showing LG decision makers how they can

improve their performance, as well as a planning tool to prioritize joint activities, and finally as a tool

for monitoring progress made under USAID IUWASH PLUS. The GODEX consists of five groups,

which are shown below:

1) Financial Budget Allocation for Water, Poverty, RISPAM/SSK in APBD

2) Accountability Citizen involvement, SOP Water & publicizing APBD audits

3) Gender Inclusive Gender planning, gender working group, focal point, regulation and budget

4) Professionalism SPM water, sanitation, raw water, selection of Head WASH operators

5) Regulation Water & RISPAM, SSK, business plans, poverty alleviation

The GODEX was measured in 33 locations, which included all 35 IUWASH PLUS locations, except

DKI Jakarta and Surabaya. At baseline, the average GODEX score was 57.6% and the final average

GODEX score was 77.2%, which shows an increase of almost 30 percentage points from baseline. All

33 locations, by the end of PY5, have reached the target of minimum 10% increase. The use of GODEX

enabled the team to regularly address all key issues with each Local Government and agree together

on their priorities for following year(s).


Guidelines were developed and LG partners were trained in using the Index. Detailed information on

the development, implementation, locations and results (baseline, PY2 – PY5) and lessons learned are

captured in the Annual Progress Report No. 56.

1. LG Institutional / Policy Improvements:

Local Government Policy Initiatives

In parallel with the sanitation and water team, the USAID IUWASH PLUS governance team

facilitated 33 LG in the development of WASH related regulations that are required for improving

WASH services. During the project, IUWASH PLUS facilitated the development of125 local

regulations with different levels (PERDA or PERKADA) and topics depending on the needs of each

location (Water and/or Sanitation) and the WASH operator (UPTD, PDAM, etc.). The final

achievement (125 regulations) exceeds the contract target (35 regulations) by 250%. A summary is

provided in Exhibit 16 below.

Exhibit 16. The total number of regulations

Level Topic of Regulation Amount

20 PERDA

Sanitation Public service retribution of toilet provision and desludging 7

Domestic management 13

8 PERDA

Water Supply

Drinking water supply system operation (SPAM) Regional MEBIDANG 1

Provision of PDAM equity 4

Transfer PDAM to PERUMDA 3

85 PERKADA

Sanitation STBM (Community Led Total Sanitation) + Healthy city 11 +3

Management of domestic + of desludging services 11 + 10

Establishment of UPTD / management operator 13

Determining desludging tariff + tariff for by PDAM 6 + 1

Accelerate access to safe sanitation and water supply 2

Collaboration between LG and private sector (desludging services) 19

Guidelines on gender responsive planning and budgeting (PPRG) 5

Guidelines for subdistrict (kelurahan) budget management in LG 1

Building standard septic tank for government staff 1

Domestic master plan 1

Establishment of an area development working group 1

12 PERKADA

Water Supply Water supply tariff 9

Agreement between PDAM with private sector + between 2 LG 1 + 1

Regional policies and strategies for drinking water supply system 1

Minimum Regulatory Requirements and Policies for Sanitation Services

At the request of LGs and GoI, USAID IUWASH PLUS conducted a study of minimum regulatory

requirement for sanitation services by LG. Due to Covid-19 travel restrictions, the field work was

delayed, but study was completed by December 2021. The aim of the study was to gain a better

understanding which sanitation related regulations are required to increase access to safely managed

sanitation service in their area. The results of the study include a “Sanitation Regulatory Ladder”

with 4 steps: Basic - Prime - Optima - Ultima as summarized in Exhibit 17 below.




Exhibit 17. The Sanitation Regulatory Ladder

LGs that are planning to implement Safely Managed Sanitation (SMS), including Regular Desludging

(LLTT) should at least have the four Basic regulations, which are also the basic requirements for SMS

as explained earlier in the Sanitation subsection. LGs that are already implementing this and ready to

expand services should develop additional regulations following steps 2, 3 and 4 of the ladder.

USAID IUWASH PLUS introduced the findings of the study to National Agencies (MPWH, MoHA,

Bappenas) and LGs through online (Zoom) events to make them aware of the need for regulations

to improve the service of domestic wastewater depending on the current sanitation conditions in

their area, as well as planned improvements. All participants greatly appreciated this study as clear

guidance and agreed to continue using and further improving these results.

Facilitation of Sanitation PPK / BLU as Management Institution

One critical component of safely managed sanitation is the type of Wastewater Operator. Kota

Makassar, Kota Bekasi, and Kab Gresik are

three USAID IUWASH PLUS locations that are

already advanced in providing safely managed

sanitation, but services are still operated by

UPTD. In conducting the businesses of

improving sanitation services, UPTDs are facing

problems such as: a) budget limitation to

improve services, which depends on LG annual

budgets (APBD), b) limitations in activities due

to financial regulations, c) difficulties to

measure performance services, and d) too-long

bureaucratic processes to overcome public services. Improvement of their institutional status from

UPTD to BLUD was considered as the best solution to provide more flexibility for the managament

to apply sound business practices to improve services to the community.

Following Regulation 79/2018 concerning Regional Public Service Agency (BLUD), the Technical

Implementation Unit of LG that implements the BLUD should fulfill following requirements:

Director of Housing and Settlement Bappenas with Head of

UPTD Makassar, Gresik, Bekasi, and USAID representatives in

the launching of BLUD Makassar, Bekasi, and Kab.Gresik

USAID IUWASH PLUS


• substantive requirements which include the duties and responsibility of the implementing unit,

• technical requirements which include the functional

infrastructure with the SOP, and

• administrative requirements including statement of ability

to improve performance, management, strategic plan,

minimum service standards, financial report and

projection, and audit report.

Since 2019, IUWASH PLUS supported the establishment of

three BLUD for Domestic service, resulting in launching of

BLUD in Kota Makassar and Kota Bekasi (Nov ’21), while

Kab Gresik is in final review by LG assessment team.

Based on the experience in facilitation BLUD formation in

these three locations, IUWASH PLUS and MoHA developed

the guidelines for BLUD formation to be used as reference for other LGs in preparation of BLUD

PALD. Intensive discussion with MoHA senior staff resulted in draft guidelines that still need further

refinement by MoHA before distribution to LGs.

Minimum Service Standards (MSS/SPM) for Water and Sanitation

As the request of MoHA, USAID IUWASH PLUS and DG Bangda/MoHA facilitated field trials of a

Minimum Service Standards (MSS) application in Kota Bogor, Kota Magelang, and Kab Barru. The

application was developed by a local consultant, using

mWater software for use on standard smart phone. The

field trial was conducted from the end of 2020 to the end

of 2021, due to delays in travelling to field locations. The

field trials included surveys for 1,000 households in each of

the three target locations to identify the availability of MSS

services in each region and if the application can assist LG

to speed up data collection directly from households.

IUWASH PLUS supported each LG in a) collecting “basic data” with BNBA (By Name and By

Address), b) Analysis of MSS gap; and c) Preparation of MSS Plan. The trial demonstrated to LG

officials the importance of MSS in pursuing the RPJMN and SDG targets in WASH, and showed

MOHA how to improve data management and monitor more effectively. The trial also included

training to relevant staff of three LG and National Agencies in using the application and subsequent

data analysis.

At the National level, USAID IUWASH PLUS shared

the final MSS module, covering trial results, the

mWater application and the training, to be used as

reference for LGs in future monitoring of the MSS.

The module was handed over in January 2022 and

greatly appreciated by MoHA officials, who

promised to incorporate this in their future MSS

activities and also share these results in a large MSS

event with all Kota and Kabupaten in Indonesia

(planned for June 2022).

Dashboard of web-based MIS for SPM

Mr. Bill Parente handed over the guidelines of

BLUD to Bapak R. Wisnu Saputro,at DG Keuda

MoHA ( an ’22)

USAID IUWASH PLUS

Handover SPM by Bill Parente, COP USAID IUWASH

PLUS to Director SUPD II MoHA Bapak Iwan

Kurniawan ( an’22)

USAID IUWASH PLUS


Lessons Learned: USAID IUWASH PLUS worked to improve the enabling environment for

WASH services across LGs in Indonesia. The following lessons were learned throughout the project

life:

• Use of Governance Index: The GODEX is a tool to measure the performance of LGs in WASH

sector; with this tool, LGs can see the map of WASH sector in their own LG. The governance

index, together with sanitation and PDAM index have functioned not only as planning tools, but

also as advocacy tools to convince all stakeholders to prioritize areas that have low scores.

• Requirements for regular desludging: There are four basic regulations needed for domestic

wastewater management to implement the FSM/LLTT program. With those four regulations the

operator of LLTT can provide services by desluging septic tanks and transporting waste to

septage treatment plant/IPLT. LGs without PERDA on tariff can do this but then must allocate

budget for desludging and other operational costs because they have no legal basis to collect

money from the customer.

• Type of wastewater institutions: While a UPTD as a institution is better than DINAS in term of

service delivery, they still lack the flexibility in term of service expansion, since UPTDs have no

legal basis for retaining income to cover their daily operation. For LGs that do not yet have an

operator, UPTD is a good start as an operator of LLTT/FSM services, but need to be promoted

to BLUD when they have better capacity and higher workload. BLUD is one step better than

UPTD in terms of flexibility in managing income and staffing. Beside the capacity of existing

UPTD, the formation of BLUD needs strong support from the LG Head in the preparation of

administrative, technical, and minimum service standard. Advocacy and facilitation by external

parties or national government is recommended to make LG is aware of the safely managed

sanitation targets requiring a strong sanitation operator.

• Coverage data for water and sanitation: Minimum service standard of water and sanitation is a new

mandate for LG to fulfill, in parallel with other target of RPJMN and SDG. The challenge in

applying MSS is consolidating the data of water and sanitation that are scattered across several

LG agencies. Data on water connections is available in PDAM, but only cover a small portion of

households, the rest are served by individual systems. The Health agency has data monitoring for

water and sanitation, but does not cover all households yet. With leadership of Bappeda and

District secretary, consolidation of the data could be done, if the access to data source in LG

agencies is granted to MSS technical team.

2.4.4 RAW WATER PROTECTION (KAJIAN KERENTANAN MATA AIR DAN RENCANA

AKSI/KKMA-RA)

The USAID-IUWASH Plus program worked to support performance improvement of PDAM services,

not only by increasing access, but also by improving the quality of services related to the 4 K criteria,

namely aspects of Kualitas (quantity), Kuantitas (quality), Kontinuitas (continuity) and Keterjangkauan

(affordability). One of the main obstacles faced in achieving this target is increased degradation and

scarcity of raw water which can be used by the PDAM, especially the decline and scarcity of raw water

from springs and ground water which have been the main source of raw water for PDAMs. Currently,

the use of spring – and groundwater as PDAM's raw water reaches 65% of all PDAMs throughout

Indonesia.

Land degradation in recharge areas and the impact of climate change are exacerbating degradation of

springs and groundwater. In some cities/districts there is a loss of springs (dry/dead) accounting for


nearly 10 to 15% of spring sources. To overcome this degradation and scarcity of raw water, USAID

IUWASH PLUS, during the past 5 years, has developed a spring- and groundwater conservation

program, namely the Spring Vulnerability Assessment Program and Action Plan and Artificial

Infiltration Ponds construction (KKMA-RA and AIP). This program aimed to analyze the sensitivity

level of the discharge and quality aspects of each spring as the potential source of raw water for

PDAMs. This was then followed by the development of infiltration ponds as one of the critical

recommendations.

KKMA-RA Study: The development of each KKMA-RA and AIP document involved a KKMA-RA

team, consisting of representatives from each LG department and appointed by the mayor. USAID

IUWASH PLUS acts as a mentor and facilitator to provide guidance and analysis of the vulnerability

assessment. The participatory and active involvement of the KKMA-RA team enabled them to

continue to conduct independent KKMA-RA studies for all springs in the city/district area after the

program.

Exhibit 18. Stages of KKMA-RA and AIP

A KKMA-RA document consists of seven stages, shown in Exhibit 18 and summarized as follows:

1) socialization, commitment and formation of the KKMA-RA team, and determining the location

2) Conducting KKMA-RA studies, surveys, analysis of primary and secondary data, developing

recommendations of vulnerability

3) Developing matrix of various conservation action plans

4) Consultation and commitment of mayors/regents to implement KKMA-RA and AIP and become

conservation priority programs

5) Establishment of KKMA-RA and AIP documents, public hearings,

6) Integration of recommendations and conservation action plans into city/district/PDAM regional

development plans, annual budget/APBD allocations


7) Implementation of conservation actions, monitoring,

evaluation and replication

The signing of the KKMA-RA and AIP documents is a

proof of commitment by all LG leaders in sustainable

implementation of the KKMA-RA and AIP construction

programs. In this way it is assured that recommendations

from the KKMA-RA study will be followed by

implementation, replication, as well as maintenance and

other conservation activities.

Infiltration Ponds:

Infiltration ponds hold and infiltrate rainwater runoff into the sub-soil, allowing it to percolate into

the groundwater aquifer, where it is stored until the dry season. The ponds are then empty again

and ready to accept runoff from the next rain. The construction of infiltration wells has been

successfully carried out in 14 target locations with a total of 769 infiltration ponds units financed by a

combination of APBD, PDAM, CSR, and USAID IUWASH PLUS at spring locations.

The designs and implementation of infiltration ponds built by local communities in the upstream

catchment area of spring is the most effective, efficient, economic, and environmentally friendly way

to increase groundwater/spring water reserves. There is evidence that infiltration ponds that are

built in the right locations can revive dead or dry springs. Because of the easy design and good

response by local communities, they received a strong commitment from the LG in each pilot

location. By the end of the USAID IUWASH PLUS programs, not all the recommended infiltration

ponds in the KKMARA pilot locations have been built according to the recommendation from the

KKMARA studies. However, USAID IUWASH PLUS built 14 infiltration ponds in each location as an

example. These examples should be enough to show the results to each local government to

support replication. The 14 spring locations are summarized as follows:

• North Sumatra: Medan/Sibolangit and Pematang Siantar/Nagahuta

• West Java: Kota Bogor/Tangkil and Kab Bogor/Ciburial,

• Central Java: Kota Magelang/Tuk Pecah; Kab Magelang/Citrosono, Salatiga/Kalitaman

• East Java: Malang/Clumprit, Batu/Binangun, Lumajang/Sumbertopo, Probolinggo/Tancak

• South Sulawesi: Bantaeng/Eremerasa; Bulukumba/Lotonglotong and Ternate/Ake Gaale.

The initial locations of each infiltration pond were identified by the USAID IUWASH PLUS team.

following the runoff path of rainwater. This method of identifying suitable infiltration pond locations

was also demonstrated to local communities who can replicate the process. The pilot construction

sites were used as trainings for local masons and all were implemented with locally available

materials (cement, reinforcement, rocks and gravel) at an average cost of

for each infiltration pond.

To monitor the results of the construction of infiltration wells, as well as the discharge and quality, a

WQQ (Water Quality and Quantity) monitoring was carried out at ten KKMA-RA locations

measuring several chemical parameters in accordance with the requirements for raw water for

drinking water.

Signing of KKMARA document of Clumprit

spring by Mayor of Malang.

USAID IUWASH PLUS


These WQQ data serve as baseline data on the condition

of water resources before KKMARA and AIP activities

were started, were used to determine the level of success

of the KKMARA and AIP programs both quantitatively

and qualitatively. The results of WQQ measurements,

from 89 infiltration ponds, showed during one

hydrological cycle, an increasing trend of discharge and

improved quality of spring water. For example, the WQQ

monitoring from PDAM Kota Ternate on Ake Gaale

spring showed an increase in the flow rate of 30 liter/sec

(previously around 70 liters/sec and now 100 liter/sec).

Also, the water quality showed a decrease in the level of salinity (TDS) from 1600 ppm to 600 ppm.

This means an increase in both quantity and quality of raw water source of PDAM Kota Ternate from

the Ake Gaale spring.

With the support of National Government Agencies, it is hoped that the construction of infiltration

ponds can become a national program that can be financed, replicated and implemented

comprehensively in other regions in Indonesia. If carried out nationally at large scale it will reduce

the current (national) problem of flooding during rainy seasons and shortage/drought during the dry

season. To support scaling up, USAID IUWASH PLUS teams conducted a national workshop on

infiltration ponds in December 2021 followed by technical training on infiltration ponds for national

and local stakeholders. As a result of these activities, currently the construction infiltration program

has received a special national allocation of DAK funds to be starting in 2022 and 2023 fiscal years.

Lessons Learned:

• Use of KKMA for promotion: KKMA is an effective tool for ground water protection, as

demonstrated through several spring revitalizations, such as in Senjoyo spring Salatiga and Aake

Gale Ternate. IUWASH PLUS promoted the success of Ternate and Salatiga in spring

revitalization by presenting the process and results in two LG. Some LG were then motivated

to observe this work and met with the stakeholders in Salatiga, afterwards agreeing to adopt

the KKMA in their areas

• Comparison of springs: Where there are multiple springs, ones that have catchment areas fully

within the administrative boundary of the LG will be easiest in which to implement the KKMA

program.

• Collaboration between LG: The location of springs and catchment areas should be considered in

prioritizing the KKMA program, particularly for the infiltration program. If the PDAM in an LG

uses a spring outside the administrative boundary (or with a catchment area outside the

boundary), the LG should form a joint collaboration in the spring utilization and maintenance

with the other LG. For future programs, KKMA will be more applicable at catchment area or

river basin scale rather than within the administrative boundary of a LG.

• Delayed impact of infiltration ponds: The impact of infiltration ponds on water quantity of a spring

does not occur immediately, but needs at least two seasons of rain. It is hard to convince LG or

PDAM staff to continue the expansion of infiltration pond construction until results have been

achieved. Only with sufficient knowledge combined with best practices. The local government is

expected to continue to replicate the best practices utilizing the local budget.

Measurement of water qualities parameters at

Clumprit spring, Malang City.

USAID IUWASH PLUS


• Commitment and advocacy crucial: Strong commitment and leadership of Bappenas with support

from related ministries in adopting KKMA and infiltration pond for water conservation at

national level has been proven by facilitating the DAK for Infiltration Pond in 2023. This is an

opportunity for LGs to access the DAK funding to implement the work plan of KKMA.

Additional support such as a tool is required in advocating and facilitating Bappeda to convince

them to support infiltration pond construction in DAK Forestry and Environment directly

through online DAK (KRISNA).

• PDAM in frontline to implement KKMA: For the time being, PDAMs will still lead KKMA activities

in LGs, since they are dependent on sustainability of the spring to maintain their business

operations. Unfortunately, a PDAM has limited authority in the immediate spring area, while

the catchment area is under LG or other authorities like ministry of forestry and environment.

It is fine to position PDAM as the front line in the KKMA program, but the role of LG and

other related agencies should be included in planning, budgeting, and monitoring of the

program.

2.5 COMPONENT 3/STRENGTHENING THE WASH FINANCING ENVIRONMENT

PROGRESS

USAID IUWASH PLUS had the objective to analyze and evaluate the current financial enabling

environment and to identify weaknesses, fill gaps, and generally improve the ability of government to

finance facilities, and improve access for household to affordably resolve their water and sanitation

issues. As in almost any infrastructure development, the issue of financing is one of the most difficult

to address. This section summarizes the achievements and lessons learned by IUWASH PLUS over

the past five years. Due to the required brevity of this Final Report, hyperlinks are provided where

more detail or information may be desired.

2.5.1 FACILITATING A SUPPORTIVE ENABLING ENVIRONMENT

A strong, supportive enabling environment for finance requires two main ingredients: 1) A robust

policy framework, and 2) well-governed public institutions. Governance of PDAM/Perumda and

local government office’ is included under Component 2. However, elements of a ‘robust policy

framework’ were undertaken in Component 3 with good cooperation with central and local

government. The USAID IUWASH PLUS team promoted transformative change in the WASH

financing enabling environment by 1) building institutional awareness, 2) supporting the development

of clear policies and regulations which help make financing available at the right place and time, and

3) monitoring government financial flows for transparency and accountability in the WASH sector.

APBD Analysis:

Over the course of the project, the IUWASH PLUS team collected raw data on annual APBD

(Anggaran Pendapatan dan Belanja Daerah) expenditures to monitor increases against the baseline

years in WASH budget allocations, advocating for increases in those allocations. In general, across

the cities and districts involved with IUWASH PLUS, there were small but definite increases annually

in WASH budget allocations by local governments until early in 2020 (see chart for East Java region

below), when the Covid-19 pandemic hit Indonesia. At that time, the GOI instructed local

governments to shift budgets as necessary to fight transmission of the deadly virus. As such, some

funds dedicated to WASH infrastructure had to temporarily be diverted to hygiene and social

infrastructure, thus slowing the progress of water and sanitation development.


Over the five-years, USAID IUWASH PLUS targeted a 20% increase in WASH budget allocation as

the result of technical assistance provided for WASH improvement in the respected local

governments. In general, although baseline budget allocations were quite small to begin with, most

of the 35 municipalities registered increases, with the average increase more than the targeted 20%.

Refer to Annex 32, the baseline average WASH budget allocation is 0.1% and the final result is

increase to 0.20% in average.

Regulatory Support: IUWASH PLUS assisted various ministries, local governments, and service

providers in developing guidelines, regulations, standard operating procedures (SOP), toolkits and

feasibility guidelines to help clarify and guide the process of accessing additional finance from

government financing as well as the private sector. Examples of this include:

1. Water Supply/Project Feasibility Assessment: While various programs had been developed to

facilitate investment in water supply development, important implementation processes had yet

to be developed. One such program was a loan guarantee program established under

Presidential Regulation (Peraturan President or PERPRES) 46/2019. In response, USAID

IUWASH PLUS worked with the MPWH Directorate of Water Supply to develop the

ministerial regulation (Peraturan Menteri or PERMEN) and the technical guidelines (Petunjuk

Teknis or JUKNIS) for assessing the

technical and financial feasibility of

projects applying for assistance under this

program. The resulting regulation was

issued under PERMEN PUPR No. 29

Tahun 2020 and supporting technical

guidelines were issued shortly thereafter.

2. Sanitation/Domestic Wastewater Tariffs:

With the MPWH Directorate of

Sanitation, USAID IUWASH PLUS

facilitated the development of guidance

for calculating domestic tariffs for septage

treatment in both conventional and mechanized systems. The guidance was endorsed by

MPWH Director General of Cipta Karya and has since been used by multiple local governments

Guidance for setting domestic tariff calculations for

sludge treatment.

East Java Region


in support of sanitation system development in their respective districts and municipalities.

Notably, this support also involved the development of a toolkit for assessing the readiness of

PDAMs to integrate wastewater collection and treatment functions into their current water

supply operations.

3. Water and Sanitation / WASH Microfinance: In partnership with Bappenas, USAID IUWASH

PLUS intensively supported the creation of a strategic regulation for WASH microfinance. The

regulation is expected to be issued in 2022 and aims to create a WASH microfinance facility

(more specifically, a capital loan fund) to

improve the availability of microfinance for

household-level WASH improvements and,

ultimately, improve the affordability of WASH

products for especially low-income

households. Work entailed: multiple inter-

ministerial meetings bringing together

Bappenas, Ministry of Finance, Ministry of

Public Works, Ministry of Cooperative and

Micro, Small and Medium Enterprises, Ministry

of Health, Ministry of Home Affairs and

critically, the Otoritas Jasa Keuangan (OJK);

the piloting and evaluation of numerous

WASH microfinance schemes; the development of a WASH Microfinance Toolkit to assist MFIs

in developing WASH products; the roll-out of the Toolkit to MFIs nationwide (including among

those that fall under OJK supervision such as Bank Perkreditan Rakyat or BPR); and

development of a policy paper that reviewed WASH sector needs, experience in WASH

microfinance, as well as policy options and recommendations.

4. Sanitation / Exemption of Management Services from VAT: USAID IUWASH PLUS supported

the national domestic management association (FORKALIM) in conducting a study and

developing a formal policy proposal which would

exempt management services fees from Value Added

Taxes (VAT). This has been submitted to the

Coordinating Ministry of Economic Affairs for review

and approval and requested the regulation be

developed with the office of Badan Kebijakan Fiskal

(BKF) under the Ministry of Finance.

5. Pooled fund concept: This concept was similar to a

‘revolving fund’ account, designed to provide loans for

viable PDAM projects with lower interest rates and longer repayment terms, than typical

market rates. While it could be implemented at the national level or the provincial level, due to

complexities at the national level, it was assumed that the provincial level might be more

conducive to create, understand and manage it.

The product was to be housed in the provincial government through its Bank Pembangunan

Daerah (BPD), or regional development bank. IUWASH PLUS selected the provincial

government of Central Java as the pilot location of the new financing product. The premise was

that various municipalities in the province would contribute sums of money to ‘capitalize’ the

fund and would be run as an on-lending facility to any PDAM who brought a qualified project

for consideration. Initially, various municipalities agreed to commit funds; however, the idea did

WASH microfinance toolkit training conducted in Karawang, West Java attended by 3 MFIs

Rio Sandi/USAID IUWASH PLUS


not take root and then Covid-19 made it impossible for municipalities to commit funds in this

manner. Some issues included the need for capacity building for the BPD to understand the

water sector, and the amount of time it would take to get funds deposited and get operational

procedures in place.

2.5.2 FACILITATE INCREASED ACCESS TO FINANCE

During the 5-year program, USAID IUWASH PLUS facilitated access to capital through a multitude

of channels, including commercial banks, government financing, public-private partnerships (PPP),

business-to-business (B2B), and other. USAID IUWASH PLUS served as a liaison between actors in

the urban WASH ecosystem, linking concrete financing needs at the local level with potential

sources of financing at the local, provincial and national levels.

Water Supply: USAID IUWASH PLUS facilitated access to financing for both small scale

community or individual WASH systems as well as large, citywide WASH infrastructure and services.

Capital Investment – Over the 5-year period of the project, the IUWASH PLUS Finance Team

assisted numerous PDAMs and local governments in the engagement of private sector and public

sources of revenue to finance city-wide capital expenditure projects for new water or infrastructure.

The total value of these new projects is Below are selected examples include:

1. In North Sumatra, assisted PDAM Tirtanadi Medan to engage two private sector firms to build

and operate new water treatment plants, namely PT Tirta Lyonnais Medan with a 400 lps plant,

and PT Tirta Nusantara Sukses with a 240 lps plant.

2. In East Java, Kabupaten Gresik was able to complete negotiations with PT. PP and PT. Krakatau

Tirta Industri to build a 1,000 lps water treatment plant with assistance from USAID IUWASH

PLUS.

3. In West Java, Kabupaten Bogor was able to conduct a B2B transaction with the private

companies interested in the water sector to build a 150 lps water treatment plant.

Regional Water Supply – USAID IUWASH PLUS was also key to facilitating several regional water

supply projects using the national government budget (APBN).

1. In Central Java, USAID IUWASH PLUS assisted the provincial water company, PDAB Tirta

Utama through the WOSUSOKA project, to build a regional bulk water supply project of 750

lps. This plant will supply Wonogiri, Sukoharjo, Surakarta, and Karanganyar.

2. In North Sumatra, USAID IUWASH PLUS supported the development of the cooperation

agreement, the development plan, and implementation for the regional water supplier,

MEBIDANG, to build a new treatment plan and distribution line for 1,100 lps supply to Medan,

Binjai, and Deli Serdang.

Community Water and Sanitation Systems – Concerning small-scale systems, IUWASH PLUS worked

with local governments and communities to fund community-based and household systems in 155

locations with an estimated value of benefiting some 139,263 households.

Expanded access came in many forms, including the installation of household septic tanks, shared

septic tanks, Communal sanitation systems, community-based water supply systems (Master Meter),

and PDAM connections. Funding sources were varied, including water hibah (grant), sanitation

hibah, central government funding (APBN), and local government funding (APBD).


Also, USAID IUWASH PLUS helped local governments step up progress in already running grant

programs for sanitation. For example, in Kabupaten Tangerang, Banten Province, the Finance Team

assisted in freeing up the sanitation grant program (Hibah Sanitasi) for individual household septic

tanks, and assisted with detailed designs of properly designed septic tanks. As a result, the local

government was able to secure APBN financing. In Kabupaten Sidoarjo, IUWASH PLUS assisted the

local government to prepare both a technical and financial feasibility study, critical in securing any

kind of finance, public or private.

Capital Investment – In the sanitation sector investment, USAID IUWASH PLUS tried to promote

private sector participation to finance new treatment plant. The assistants were given to Kabupaten

Sidoarjo through developing the feasibility study and other discussions with the local government.

The study indicates that private sector investment in or sludge treatment infrastructure is among the

most difficult of investments. There are numerous reasons for that, among which is the low

expected return on such investments. An example is the waning commitment of Kabupaten Sidoarjo

to pursue the private sector to build, own and operate a septage treatment plant, for which

IUWASH PLUS assisted in preparing the Pre-Feasibility Study, deliberating on whether to simply

pursue government funding.

Household Microfinance: One of the key obstacles to low-income families having proper water

supply and sanitation facilities is their ability to pay for such amenities. The cost of constructing

sanitation facilities or the connection fees charged by water utilities are considered too expensive as

poor households are required to pay it in one payment (normally around ) instead of

more affordable monthly payments. This is bad enough in normal times but was even more difficult

during the period when Covid-19 was at its worst. IUWASH PLUS has worked to support

microfinance solutions for water and sanitation as a way to resolve financial issues at household

level.

USAID IUWASH PLUS has held microfinance workshops over the course of the project and has

received strong support of BAPPENAS. This scheme has indirectly helped resolve the government’s

issue on limited national budget to reach universal access to water and sanitation as a small scale. To

enable microfinance to be nationally marketed by financial institutions and microfinance institutions,

BAPPENAS, with support from Financial Service Authority or OJK, has created a microfinance

financial product for water and sanitation. USAID IUWASH PLUS provided technical assistance to

implement the plan.

A total of 13 MFIs received technical assistance and training for the promotion of WASH micro-

credits and as of the end of project, a total of 3,670 households have

accessed funding with the total amount of via these MFIs. More detailed data on

those MFIs is listed in Annex 4.

2.5.3 TECHNICAL ASSISTANCE TO KEY FINANCING FACILITIES

PT. Sarana Multi Infrastructure: USAID IUWASH PLUS was asked by the Ministry of Finance to

discuss assisting the state-owned finance enterprise, PT Sarana Multi Infrastructure (SMI), who were

planning to engage several municipalities to undertake financing capital investment projects. PT SMI

planned to support water supply investments by providing long term loans through the local

government sub-loan mechanism. The loan provided was at an affordable rate and longer repayment

period than commercial market rates. The MOU between USAID IUWASH PLUS and PT SMI was

signed on January 30, 2020, stating that USAID IUWASH PLUS would assist PT SMI with a capacity


building program for water supply knowledge and also help in the process of providing long-term

loan to the local government, the PDAM and private sector to improve the water supply system.

Technical assistance was provided by IUWASH PLUS for the water treatment plant development

project in Dumai, Riau Province, Sumatra. The PDAM in Dumai engaged with the private sector of

PT ADARO through a B2B transaction scheme in which PT SMI will provide the long-term loan to

the private sector. The process of evaluation of loan

proposal to the project, including due diligence at the project

location, was completed and project financial closure

achieved in December 2020.

Continued assistance to PT SMI was provided to help to

review the financial condition of a water supply system

project in Gresik that is planned to be financed by PT SMI.

Evaluation is ongoing with PDAM Gresik to obtain additional

information to support financial closure, expected in 2022.

From above technical assistance to PT. Sarana Multi Infrastructure (regarding major infrastructure),

the estimated value of the project is

US International Development Finance Corporation: IUWASH PLUS supported the US

International Development Finance Corporation, or DFC, to do an initial assessment to engage with

Indonesian finance companies to support the financing of WASH improvement programs. DFC, as

the financing corporation, planned to provide ‘soft’ loans, with lower interest rates and longer

repayment periods compared to the commercial market, for supporting public WASH

improvements. An initial assessment facilitated by USAID IUWASH PLUS was conducted with

private microfinance institution (LKM) of Koperasi Syariah Benteng Mikro Indonesia, to support

WASH microfinance for low-income households. Additionally, meetings were also conducted with

PT PNM (Permodalan Nasional Madani) who also currently provides WASH microfinance. DFC was

also interested in conducting meetings with national financing companies, such as PT SMI, who wish

to provide capital loans for water sector projects sponsored by private sector investors and local

governments. After this initial series of meetings, the DFC continued its own due diligence to assess

the best options.

World Bank: During program years 4 and 5, when the COVID-19 pandemic was raging, USAID

IUWASH PLUS collaborated with the World Bank to

provide training in assessing the financial impact on

PDAMs due to the pandemic. The training utilized an

assessment model developed by the World Bank,

with USAID IUWASH PLUS experts performing the

role of trainer. Three different groups were trained,

covering 104 PDAMs across Indonesia. In addition,

the World Bank’s own project, NUWAS, and

Water.org were included in the training. This

training was also supported by BPPSPAM, PERPAMSI

and the Direktorat Sinkronisasi Urusan Pemerintahan

Daerah II, Ditjen Bina Pembangunan Daerah, MOHA. IUWASH PLUS adapted the model for

Indonesia and used it to evaluate 26 USAID IUWASH PLUS PDAM partners to identify the impact of

the pandemic their financial performance. The result shows that the revenue has decreased during


the 3 months when pandemic began and returned to normal after that. In general, the pandemic has

not significantly impacted to the financial performance of PDAM.


There are some results, by-products and lessons-learned that can inform and instruct future

endeavors in improving the enabling environment for WASH services. Over a five-year plus

program, the IUWASH PLUS team strategized with our partners, local government, PDAMs, and

communities, and learned and adapted our program as the work evolved to maximize achievement

and effectiveness. Some lessons and adjustments are listed below:

• Policy Development - In facilitating a supportive enabling environment for WASH financing,

especially for regulation or policy development by GOI or Kementerian or Lembaga (K/L), the

policy development process showed that strong coordination among ministerial offices is

required. The main stakeholder, or K/L as the policy sponsor, has to establish a team to

continuously coordinate with related K/Ls in each step of the development process from the

preparation (developing the concept), socialization, and collecting feedback. A particular policy

requires support from related K/Ls to ensure it is then properly enforced. Clear technical

guidelines or implementing rules for the policy are necessary for it to be effective.

• Tracking APBD - The APBD tracking tool has helped local governments to analyze WASH

budget allocations annually and use it as a reference in developing the following year plans for

WASH. To do so, LGs need to accurately identify O&M costs, new or expanding projects, and

equipment purchases to be budgeted for in the following fiscal year. USAID IUWASH PLUS

advocated heavily with supported governments to allocation increased budget for increased

WASH coverage.

• Regional Water Supply - Provincial governments that plan to build regionalized water supply

systems (regional SPAM), which is funded by public funds (APBN), requires strong commitment

from all the municipalities benefiting from the regionalized SPAM. Such commitments include

the bulk water tariff and quantity of bulk water being supplied to them from the system.

• B2B or Private Sector Investment - PDAMs and/or local governments sometimes engage with

private sector investors through a Busines-2-Business arrangement to build new water

treatment plants, sludge treatment facilities, and other capital investment projects. This

requires the establishment of a local transaction team with sufficient professional skills to be

involved in the process from pre-feasibility study to the financial closure. PDAM usually requires

one year to process the transaction until financial close.

• Microcredit - Most MFIs do not know or understand the WASH sector, especially its potential

market for financing to households. They assume that the WASH sector is the government’s

responsibility. The process to convince and make MFIs understand their position in providing

alternatives for households to have WASH facilities requires time and training effort.

Additionally, engaging MFIs with other stakeholders, especially sanitarians or cadres, takes

tremendous effort since most sanitarians often do not understand the concept of WASH

microcredit including terms and requirements. Sanitarians assume that all households can access

the financing from MFIs while MFIs needs to apply prudent assessment on each household.

Often, MFIs start promoting WASH microcredit with the help from sanitarians to existing

customers where they show good financial record rather than to new, less fortunate clients. It

is essential in the long term that MFIs and the local governments do the mapping and

identification of potential grant and microcredit recipients. Occasionally, MFIs that have


identified some areas and have begun to promote the product find out the area is the location

of grant recipients. This circumstance results in MFIs to be less enthusiastic to promote WASH

microcredit.

2.6 COMPONENT 4/ADVANCING NATIONAL WASH ADVOCACY,

COORDINATION, AND COMMUNICATION PROGRESS

The urban WASH ecosystem does not stop at the local level as it is enabled and strengthened

through linkages to national institutions and the associated policies, programs, and resources. These

linkages are not only about funding flows, but also concerns information flows whereby national

agencies promulgate overarching goals and strategies for change (top-down) while local

implementers provide feedback on successes and constraints (bottom-up). Such mutually reinforcing

communication flows are fundamental to the WASH ecosystem, fostering consensus and facilitating

an improved enabling environment for poor-inclusive WASH services.

Under Component 4 the USAID IUWASH PLUS team brought regionally-focused successes under

Components 1, 2, and 3 to scale, by using the evidence generated through practical experience to

inform the national WASH agenda in support of broader sector transformation. Component 4

focused on capture, dissemination, and integration of lessons learned and best practices to improve

national policies and programs while also strengthening the coordination of WASH programming

among national government agencies.

2.6.1 SUB-COMPONENT 4.1: BUILD CAPACITY OF NATIONAL WASH COORDINATION

AGENCIES

As is common throughout the WASH sector globally, responsibility for sector development is

spread out across numerous national level agencies and further supported by a range of international

partners. Given the dispersion of responsibility, it is critical ensuring that national agencies have

appropriate institutional and technical capacity and, critically, are effectively coordinating amongst

themselves is of paramount importance. To contribute to sector capacity building at the national

level, USAID IUWASH PLUS pursued a two-pronged approach: 1) supporting assessments and

analyses of key policies, regulations and programming strategies; and 2) engaging a broad range of

policy makers, as well as other development partners, in determining how to best address key

findings to facilitate stronger coordination throughout WASH sector development.

One area which brought together multiple national agencies was the support offered by USAID

IUWASH PLUS to the Working Group on Development, Housing, Settlements, Water and

Sanitation (or Pokja PPAS and which replaces the previous Pokja AMPL). This working group is critical

as it serves as the primary coordination forum for key agencies involved in the WASH sector,

including Bappenas and the Ministries of Housing and Public Works, Health, Home Affairs, Finance

and several others. As notably, the basic structure of the Pokja PPAS is repeated at the provincial

and local government levels which, in effect, creates a powerful nationwide WASH coordination

network.

Collaboration and assistance provided by the USAID IUWASH PLUS to Pokja PPAS included that

related to:

• Planning and Formulation of Sector Targets: The GOI’s Mid-Term Development Plan (RPJMN 2020-

24) provided new definitions of WASH access in line with the SDG initiative, as well as overall


national targets for the WASH sector to achieve during the plan period. USAID IUWASH PLUS

supported Pokja PPAS in the process of disseminating new definitions, as well as in developing

the methodology by which local governments calculated their respective contributions to the

new targets based on their current coverage rates.

• Policy Dialogue and Advocacy: USAID IUWASH PLUS supported several advocacy activities and

policy discussions which, among others, included those related to: strategies for increasing

WASH access for the poor which continues to lag far behind wealthier income groups;

development of Water Safety Plans (RPAM) which also involved development of an inter-

ministerial “core team” at the national level to continue to advance this initiative; as well as that

related to the development of fecal sludge management (FSM) services and the related FSM

Framework which continues to serve as a key guide at the national and local levels (and was

further highlighted during the 6th International FSM Conference I 2019).

• Knowledge management: USAID IUWASH PLUS worked closely with Pokja PPAS on several

important knowledge management initiatives, such as the preparation of communication and

advocacy materials in the form of videos, leaflets and flyers, graphic presentations, and metadata

books, and others. These covered topics related to all USAID IUWASH PLUS “signature

programs” (see below) and broadly covered three (3) areas: general program descriptions and

reference documents, implementation support materials (training guides, manuals, etc.), and

lessons learned / recommendation documents. The materials were featured in multiple national

events such as the Konferensi Sanitasi dan Air Minum Nasional (KSAN, the National Sanitation and

Drinking Water Conference), the annual conference on SDGs, the STBM National Coordination

Meeting, and several webinars at the national and regional levels. Materials were also made

available on the National Water and Sanitation Information Service (NAWASIS) portal as well as

through various social media platforms.

• Support and strengthening of Provincial and Local

Level Pokja PPAS: At the regional level, USAID

IUWASH PLUS also supported the broader

Pokja PPAS network through multiple training

trainings and capacity building activities on the

development of CSR partnerships, sector

advocacy, gender mainstreaming, and

community involvement and citizen engagement

in WASH service improvement, among others.

USAID IUWASH PLUS also supported

development of WASH sector “roadmaps” to

guide development, including the WASH sector

roadmaps for the South Sulawesi Province and

Medan City, as well as the domestic roadmaps

for Ternate City, Bekasi City, and several other

partner cities/districts.

USAID IUWASH PLUS also provided extensive support for national advocacy, coordination and

communications to the National Domestic Management Association, Forum Komunikasi Air Limbah or

FORKALIM. Established in 2004, FORKALIM initially focused its support on sewerage system

operators in Indonesia, but given the small number of such systems, demand for its services was

limited, and over time it became generally inactive. However, as the focus of the sanitation sector

Field Visit to Master Meter System in Surakarta City

as part of Policy Dialogue on improving access for

the poor attended by high level officials from

national ministries and development partners

TAUFIK SUGANDI FOR USAID IUWASH PLUS


began to shift to the development of fecal sludge management (FSM) systems with on-site, household

level containment. In recognition of this rapidly growing area of interest as well as calls for the

development of FSM twinning programs, USAID IUWASH PLUS began to support an expanded role

for FORKALIM, engaging them in FSM through:

• Institutional studies and business planning to examine how the organization could best expand

its technical involvement, staffing, membership and financial arrangements in support of FSM;

• Development of new organizational “products,” including direct technical assistance, feasibility

studies and FSM advocacy support;

• Organization and oversight of twinning programs; and

• Development of a new organizational website that incorporates its support for FSM.

In pursuing the above, FORKALIM became a key partner to USAID IUWASH PLUS in a range of

national sector dialogues, workshops and conferences, as well as the international 6th Fecal Sludge

Management Conference held in June 2021.

2.6.2 SUB-COMPONENT 4.2: STRENGTHEN NATIONAL-LEVEL WASH POLICY AND

REGULATORY ENVIRONMENT

Although the GOI has devolved ownership and responsibility for WASH service delivery to local

governments, the national government retained its critically important role in the establishment of

WASH policy and development of the regulatory environment. To address key policy and regulatory

gaps that constrain the achievement of Indonesia’s SDG goals, USAID IUWASH PLUS:

• Engaged national policy specialists and universities to carry out in-depth analyses of key policies

and regulations and to formulate recommendations for improved implementation and/or reform

measures, in partnership with stakeholders including CSOs, LGs and others.

• Linked relevant stakeholders to strengthen advocacy for policy/regulatory changes to improve

coordination between local and national levels and promote private sector investment in

WASH infrastructure and operations, among others.

• Provide follow up technical support and analyses to help national partners shape the

formulation of new national policies and regulations.

• Advocate for improved city/district readiness

criteria and better coordination of national

government investments such as those under

various grant and special allocation fund (DAK)

initiatives.

Through these measures, USAID IUWASH PLUS

support helped stakeholders to achieve a range of

noteworthy national WASH policy, regulatory and

program development initiatives. Although many of

these policies are presented in greater detail in

previous sections of the report, we are pleased to

include a full listing here. We organize policy,

regulatory and programmatic achievements into

sections on: 1) policies that have been enacted; 2) policies pending enactment; and 3) policies or

The first safely managed sanitation award initiated

buy USAID IUWASH PLUS on City Sanitation

Summit XIX given to five local governments by

Minster of Bappenas 2016-2019, Mr. Bambang

Brodjonogero.



approaches that require enactment at the local level, but are equally important for national level

managers to be aware of and to vigorously promote.

Enacted Policies:

• Water Supply / Project Feasibility Assessment: USAID IUWASH PLUS worked with the MPWH

Directorate of Water Supply to develop the ministerial regulation and the technical guidelines

for assessing the feasibility of projects applying for assistance under the water supply loan

guarantee program (Peraturan President or PERPRES 46/2019). See Component 3 for details.

• Sanitation / Domestic Wastewater Tariffs: With the MPWH Directorate of Sanitation, USAID

IUWASH PLUS facilitated the development of guidance for calculating domestic tariffs for

septage treatment in both conventional and mechanical systems. See Component 3 for details.

• Water Supply / Water Safety Planning: With a view towards ensuring safe drinking water supply

and related, USAID IUWASH PLUS assisted the GOI in the development of a national roadmap

for Water Safety Planning (Rencana Pengamanan Air Minum or RPAM) implementation in the

2021-2025 timeframe. The roadmap, launched on 21 September 2021, outlines the strategy and

targets for WSP implementation, with a focus on contributions to RPJMN 2020-2024 targets.

The roadmap targets190 cities/districts for implementation of WSP. The program expects these

plans to guide local efforts towards the RPJMN 2020-2024 goal for 15% of Indonesians to have

access to “safely-managed” drinking water by 2024. See Component 2 for details.

• Water Supply / Capacity Building: USAID IUWASH PLUS undertook a broad review of human

resource and vocational training needs and gaps across the water sector, presenting findings to

key sector leaders in Bappenas, MPWH and MOHA. The findings were incorporated into a

National Roadmap for Human Resource Capacity Improvement in Drinking Water Utilities,

which has since been formally adopted. See discussion on SECO for details.

• Sanitation / Fecal Sludge Management (FSM) Framework: To provide a reference for stakeholders as

they develop the full set of services involved in fecal sludge management (from containment to

transportation to treatment and disposal), USAID IUWASH PLUS worked with Bappenas and

MPWH in the development of a “FSM Framework.” Adopted and socialized in 2019, the

Framework serves as guide to stakeholders at all levels as concerns FSM principles,

requirements, strategies and implementation policies and plans. See Component 2 for details.

Policies Pending Enactment:

• Water and Sanitation / WASH Microfinance: In partnership with Bappenas, USAID IUWASH PLUS

made extensive contributions to a strategic regulation for WASH microfinance which is

expected to be issued in 2022 alongside establishment of a WASH microfinance (capital loan)

facility. See Component 3 for details.

• Sanitation / Exemption of Management Services from VAT: USAID IUWASH PLUS supported

national domestic wastewater management association (FORKALIM) efforts to conduct a study

and develop a formal policy proposal to exempt management services from Value Added Taxes

(VAT). See Component 3 for details.

• Water and Sanitation / Urban STBM Policy: The program supported the MOH in the development

of an updated STBM policy to account for important considerations in urban areas. and which is

expected to be issued in 2022. See Component 1 for details.

https://www.iuwashplus.or.id/¬arsip/¬5110?lang=en


• Sanitation / Improved Targeting of Grants: Across the life of program, USAID IUWASH PLUS

advocated strongly for grant dispersement informed by means-testing to better target aid to

those in genuine need (also referred to as a “Smart Subsidy” policy). IUWASH PLUS has

secured traction in this grant-making philosophy with MOHA, which has worked closely with

the program to draft Segmentation Guidelines for Optimizing Financing for Achieving Domestic

Minimum Service Standards, which incorporates new targeting measures designed to award

grants to those in need. See Component 1 for details.

• Water and Sanitation / Minimum Service Standards: USAID IUWASH PLUS worked with MOHA

to establish and apply Minimum Service Standards (MSS) for the type and quality of basic WASH

services in Bogor City, Magelang City and Barru District. IUWASH PLUS also helped to develop

MSS development modules that MOHA can use to scale the effort and expand MSS adoption

for the WASH sector in jurisdictions across Indonesia. See Component 2 for details.

• Water Supply / Spring Vulnerability Assessment and Action Planning (Kajian Kerentanan Mata Air dan

Rencana Aksi): Based on the success of efforts to assess and develop responsive plans to ensure

the integrity of critical springs (through construction of infiltration ponds and other measures)

USAID IUWASH PLUS worked with Bappenas and the Ministries of Public Works (MPWH),

Environment and Forestry (MOEF), Energy and Mineral Resources (EDSM), and Villages,

Development of Disadvantaged Regions, and Transmigration (Kemendes) to scale-up the

initiative nationally. USAID IUWASH PLUS incorporated lessons learned into a national

workshop and technical training on infiltration ponds for national and local stakeholders. As a

result of these activities, a special national allocation of DAK funds for the infiltration program

is expected to take effect in the 2022 and 2023 fiscal years. See Component 2 for details.

• General /CSR Engagement in the WASH Sector: Recognizing that CSR programs can provide

important resources for WASH initiatives, especially at the community level, as well as enhance

the visibility of the sector overall, USAID IUWASH PLUS conducted a workshop to capture

lessons learned and articulate recommendations on leveraging CSR funding for WASH. This

work resulted in the development of a guidebook in collaboration with Bappenas. The

guidebook will be featured during a special session of the National Sanitation and Water

Conference (KSAN) 2022.

Policy Approaches Requiring Adoption / Uptake at the Local Level:

• Sanitation / Policy and Regulatory Requirements for Management Services: A major focus of USAID

IUWASH PLUS has been on the development of management by local governments, as well as

the policies necessary to successfully implement such services. To better define requirements

and sequencing, USAID IUWASH PLUS undertook a study to establish the minimum regulatory

requirements at different stages in service development. The resultant “Sanitation Regulatory

Ladder” consists of four (4) stages and includes 25 key regulations to develop at the local level.

See Component 2 for details.


• Strategy and Approach for Improving Access to

B40. Improving access to poor and

vulnerable households is a key mandate of

USAID IUWASH PLUS that also aligns with

GOI SDG goals. However, finding an

appropriate strategy and approach to reach

this demographic remains a challenge.

USAID IUWASH PLUS conducted analytical

study to assess key challenges and identify

an appropriate strategy to improve service

provision to the poor. The study was

finalized in 2021. An additional regulatory

needs assessment is expected to result in a

new national policy directive.

As part of the overall effort to strengthen national-level WASH policy and regulations, it can be

further noted that USAID IUWASH PLUS implemented the following “signature” programs which

were designed to identify and support successful programmatic approaches that could be brought

to scale:

1) Strategies for improving water supply access to the poor;

2) Groundwater conservation (through KKMA-RA and infiltration well development);

3) WASH microfinance;

4) Fecal sludge management (FSM);

5) Urban STBM; and

6) Sanitation marketing.

In addition to development of a wide range of support materials (studies, manuals, lessons learned

documentation, etc.), USAID IUWASH PLUS conducted several strategic workshops and policy

dialogues in its final period of implementation to help maintain progress in the scaling initiative.

2.6.3 SUB-COMPONENT 4.3: SHARE AND MAINSTREAM LESSONS LEARNED AND BEST

PRACTICES THROUGH TOOLKITS, MANUALS, EVENTS, ONLINE DISSEMINATION

Information is only useful if it can be easily accessed and digested by the diverse group of

stakeholders that support WASH sector development. To this end, USAID IUWASH PLUS worked

closely with partners at all levels to improve the accessibility of studies, analyses, assessments,

toolkits, manuals and other informational sources through:

• Working with Bappenas, MPWH, MOH, MOHA and others to better understand stakeholder

needs and behaviors and to factor those findings into development of stronger information

sharing platforms that facilitate wider dissemination and uptake;

• Co-sponsoring workshops and conferences to provide for a public review of assessments and

analyses and to share lessons learned, best practices and remaining challenges emerging from

efforts to improve WASH access, especially for poor and vulnerable segments of Indonesia’s

population;

National policy dialogue on optimum institutional

set-up for managing domestic and safely-managed

services



• Maximizing use of USAID IUWASH PLUS sponsored workshops and training events as

opportunities to share lessons learned, best practices, toolkits, manuals and draft contracts or

other informational sources with GOI, private sector, civil society and other partners; and

• Providing training to partners on the use of social media and other platforms to disseminate

studies, analyses, and toolkits.

Some of the more noteworthy examples of work in this area included:

• E-Newsletter: Published a quarterly USAID IUWASH PLUS newsletter with more than 500

regular subscribers that provided information on key program events, issues and lessons

learned.

• Project Website and Social Media: Maintained a strong digital presence through a USAID

IUWASH PLUS website as well as the use of multiple social media platforms such as Facebook

Fanpage, Twitter, Instagram, and YouTube.

• NAWASIS Website: Regularly contributed to the NAWASIS website, including articles on

special events and, importantly, a wide array of programmatic materials, including special

studies, technical manuals and guides, videos, training modules, and similar materials, all of which

should be available in the forthcoming NAWASIS microsite that will host USAID IUWASH

PLUS knowledge products, thereby enabling wider uptake by interested parties.

• Knowledge Products: Produced 112 knowledge products in the form of technical reports,

videos, training manual, booklet, and manuals which will also be available on the NAWSIS

microsite following USAID IUWASH PLUS completion.

• Final Publication and Video: As a part of the completion of USAID IUWASH PLUS, the

program prepared “final publication packages” consisting of coffee table books and videos for all

program regions and for partners at the national level. These items drew on the theme of

Indonesia’s ourney to Self-Reliance in the WASH Sector and were linked to the program’s

Urban WASH Ecosystem framework.

• Project Communication Products: This included the production of a very wide array of

supporting print, video and other products to capture program experience, best practices and

lessons learned across all areas of USAID IUWASH PLUS involvement.

• Knowledge Sharing Events: This involved the organization of a wide variety of events (such

as KSAN, the STBM Awards, SDG-related workshops etc.) to share materials, technical

information, lessons learned, best practices, etc.

2.6.4 CSR PARTNERSHIP FOR WASH

Though generally of limited scope and scale, Corporate Social Responsibility (CSR) programs can

offer much needed resources, especially for community-based initiatives, while also raising the profile

of sector activities. Through CSR, companies likewise benefit by demonstrating to their employees

and customers that they genuinely care about the communities they serve, while also generating

greater awareness of WASH issues within the wider public through publicity.

Recognizing the potential of CSR programs USAID IUWASH PLUS developed a program secure

targeted CSR support for WASH initiatives. The program included guidance on:

• Identification of potential projects and possible sources for CSR assistance;


• Development of technical scopes of work to align with CSR program requirements and best

meet the WASH needs of the partners;

• The establishment of formal understandings with targeted beneficiaries regarding, for instance,

long-term operation and maintenance responsibilities; and

• Sources of informal assistance for procurement, monitoring and troubleshooting, and eventual

handover to beneficiaries.

Exhibit 19. WASH activities supported by CSR programs

Type of Facility No. Units Pop. Served Amount Leveraged ($)

Toilet / Septic Tank 571 2,855

Communal Treatment Plant (IPAL Komunal) 1 35

Connection to Communal Treatment Plant 340 1,700

Water Utility (PDAM) Connection 332 1,660

Master Meter Connection 1,765 8,825

Infiltration Ponds (Sumur Resapan) 97 485

Communal Water Supply System Connection 40 200

Desludging Truck 1 n.a.

TOTAL n.a. 15,760

Over the course of USAID IUWASH PLUS, the program facilitated implementation of 26 CSR-

supported programs valued at approximately These were implemented across all

program regions and, as shown in Exhibit 19, consisted of a wide array of initiatives that generally

targeted poor and vulnerable households. Funding sources included: Coca-Cola Foundation

Indonesia, Bank Mandiri, PY Cargill Indonesia, PT Petrokimia, Laniege, SCTV Indosiar, Dana

Kemanusiaan Kompas (DKK), PT Aqua Danone, and Yayasan Haji Kalla.

Recognizing that CSR programs can be an important resource for the WASH sector, USAID

IUWASH PLUS worked with Bappenas and other national partners to conduct a workshop to

capture lessons learned and articulate recommendations. This work resulted in the production, in

collaboration with Bappenas, of a guidebook on the development and implementation of CSR

partnerships in the WASH sector. The guidebook was then featured during a special session of the

National Sanitation and Water Conference (KSAN) 2021.

2.6.5 ENGAGING MEDIA TO ENHANCE SECTOR ADVOCACY

USAID IUWASH PLUS recognized that the media (television, radio, social and print media) play a

significant role in spreading information and raising awareness of important WASH issues. The

program implemented a comprehensive media engagement strategy build upon increasing knowledge

and expertise in the WASH sector, curating WASH events, and promoting media access to decision

makers in order to better leverage the media towards objectives to influence individual and

collective behaviors, public opinions, and actions and decisions of sector policy makers. The

following are core tenets of the approach applied:


i. Cultivating Expertise: The program

developed and implemented programs to

improve media knowledge, thereby

strengthening their ability to more accurately

and compellingly produce WASH-related

content. Working with groups such as the

Alliance of Indonesian Journalists (Aliansi

Jurnalis Independen or AJI) as well as bloggers

and others involved in information

dissemination, included topics such as: the role

of sanitation in climate change resilience; the

goal and challenges related to safely managed

water provision; the importance of and

solutions to groundwater recharge; and

solutions to improving WASH access in poor

urban communities (such as through Master Meter and communal treatment programs).

ii. Curating Events and Content: USAID IUWASH PLUS designed events with media

engagement in mind, ensuring media participation at key events. This involved work from

national, regional and local levels for activities such as the Konferensi Sanitasi dan Air Minum

Nasional (KSAN); commemoration of Global Handwashing Day and World Toilet Day; the

launching of LLTT programs; signing ceremonies related to key program and policy initiatives;

and the initiation and handover of CSR-supported works. The program developed content in

media kits to aid in media reporting on these milestone events.

iii. Facilitating Access: Access to experts is critical for story sourcing and ensuring the accuracy

of reporting. To facilitate this, the program organized media visits and discussions with key

decision-makers at all levels of government, WASH utility managers, and community leaders to

help build reporters’ networks in the WASH sector and to further facilitate their improved

understanding of sector issues and challenges.

Through this approach and the project’s day-to-day media relations initiatives, print and electronic

media published more than 1,484 stories regarding WASH sector programming over the course of

USAID IUWASH PLUS implementation.


Though Component 4 consists of a number of somewhat diverse activities, the following are a few

common lessons learned:

• The role of champions: All successful initiatives pursued have in common the involvement of one

or more champions who remained focused on moving a particular policy, regulation or program

forward while also ensuring the substantive engagement of other key stakeholders. Identifying

such champions early on and, importantly, supporting them with whatever they may require to

gain the buy-in of others (such as data, lessons learned from the field, academic reviews, etc.)

will greatly facilitate the overall process and prospects for success.

• The need for broad stakeholder engagement: Most every national policy, regulation or

programming initiative pursued under USAID IUWASH PLUS has multiple institutional

stakeholders with very different mandates—but all of whose buy-in is critical to success. While

Media visit to PD-PAL site in Tebet Timur in DKI

Jakarta that has remarkably improved the safely-

managed sanitation access through multi-

stakeholders partnership as part of media

engagement activity



champions have a key role to play in the appropriate engagement of all stakeholders, the

responsibility for nurturing such engagement must be shared.

• Long-term commitment: The development of new policies, regulations and programs is a long-

term endeavor that requires a substantial degree of perseverance—and with a view that may

extend well-beyond the existence of any one development program. Notably, and while many

new national policies, regulations and programs were adopted during the course of USAID

IUWASH PLUS, several of these were actually initiated under the precursor USAID IUWASH

program. As discussed above, many others are close to being concluded, but will clearly be

done so only after the conclusion of USAID IUWASH PLUS.

• Vulnerability of initiatives to changed conditions: In light of the above, attempts to change national

policy, regulations or programming can be highly vulnerable to changes outside the control of

any one party. Such changes can involve the reassignment of a particular “champion”, a change

in institutional mandate or authority, the emergence of a new institutional priority that relegates

other considerations to the “back burner”, etc. Being able to quickly interpret and adapt to

such changes is of critical importance.

• CSR Programming: Facilitating WASH-related CSR support requires broad understanding of not

only the sector, but of the priorities and concerns of individual CSR programs which can vary

greatly. Creating CSR partnership required effort to narrow the understanding gap between the

sector and the private CSR partners through various capacity building initiatives. Also, intensive

communication to align the sector need with the CSR program mission and objectives. Those

efforts often overlook by the sector, especially at local level.

• Role of Media: Media has a very powerful role to play in WASH programming, but likewise

requires a great deal of attention in order to ensure they have the necessary base

understanding of sector issues. Additionally, as there is often much mobility among media

representatives, those that may gain expertise in the sector at one point, may not be available at

a later point.

2.7 USAID–SECO PARTNERSHIP

Introduction

Launched on March 1, 2019, the USAID and Swiss State Secretariat for Economic Affairs (SECO)

partnership program featured the objectives to improve the technical and financial performance of

seven PDAMs in West and Central Java with special focus on NRW reduction, increased energy

efficiency, and capacity building. The program implemented activities across approximately three

years and tracked performance improvements against baseline measurements with ongoing progress

monitoring, and an end-line measurement.

Beneficiaries of the program included: a) management and staff of seven PDAMs, who obtained

knowledge, field experience and equipment to improve services; b) PDAM customers, as recipients

of improved services; c) local governments benefitting from more efficient PDAM operations; and d)

the national water supply sector, which utilized results of the National Capacity Building roadmap

and lessons learned.

The program was divided into three components, as follows:

i. Component A: Reducing Non-Revenue Water (initially in six PDAMs, but later modified to

seven)


ii. Component B: Increasing Energy Efficiency (initially in four PDAMs, but later modified to five)

iii. Component C: Cross-Cutting Capacity Building (initially for only seven PDAMs, but later

modified with a substantial national capacity building component)

Of ten total outcome targets (see Exhibit 20 below), the SECO program exceeded nine and

narrowly missed the outcome target for NRW reduction (average of 3.1 percent reduction against a

target of 5 percent). The program attributes this to problems with existing bulk meters and loggers,

and strict travel restrictions stemming from the COVID-19 pandemic that constrained the ability of

the program to deliver hands-on technical assistance in the field to PDAM staff.

In addition to these results, the program successfully helped to produce a National Roadmap for

PDAM Capacity Building and roadmaps for AKATIRTA, BTAM and PDAM Training Centers

(although these were not in the original contract). The program presents these within the ‘Centers

of Excellence (CoE)’ targets, along with other results in in Exhibit 20 below.

Exhibit 20. Primary Outcomes for SECO-USAID co-financing program

Outcome Description Target Actual Comments

Average NRW Reduction (%) 5% 3.1% Did not achieve. Average reduction across

seven target PDAMs (from original target of

six PDAMs)

Average Energy Efficiency Improvement

(%) 15% 24.4%

Achieved. Average improvement across five

target PDAMs (from original target of four

PDAMs)

Funding Leverage (as percentage of

SECO budget) 50% 230%

Achieved. leveraged to

improve NRW and EE in water service

provision for seven PDAMs

Deferred Investment Cost due to

NRW Reduction, Increased Energy

Efficiency

Achieved. deferred due to

129 lit/sec saving at average investment cost

of per l/s

Number of PDAM staff with improved

capacity in NRW and other subjects 600 staff 900 staff

Achieved. 900 staff represented seven

PDAMs.

Performance Improvement Action Plans

(PIAPs) implemented by PDAMs in

technical and non-technical areas 28 PIAPs 30 PIAPs

Achieved. 30 PIAPs were implemented by

seven PDAMs

Standard Operating Procedures (SOPs)

for technical and non-technical areas

implemented by PDAMs 35 SOPs 72 SOPs

Achieved. 72 SOPs were implemented by six

PDAMs (84 SOPs were approved by the

directors of seven PDAMs)

Training capacity in NRW and EE

increased in Centers of Excellence

(CoE) 2 CoEs 6

Achieved. Training capacity increased for six

institutions, and National Capacity Building

Roadmap adopted by GOI.

Increased Revenue from NRW saving per year per year

Achieved. Reaching 193% of target for 7

PDAMs

People with increase water access 60,000

people 82,780 people

Achieved. Reaching 138% of target for 7

PDAMs

The SECO team implemented field activities in close collaboration with the regular USAID IUWASH

PLUS program, both at national and regional level. This included joint coordination with CPMU on


PBG readiness criteria, PDAM Business Plans and staff training. At the national level, the IUWASH

PLUS finance team supported financing modules under the SECO Capacity Building program and the

GIS team supported open-source hardware (OSH) program and Web-based GIS mapping.

Within this chapter, we summarize SECO program activities, key issues and lessons learned across

the following program components: 1) Program Management; 2) NRW reduction; 3) Energy

Efficiency; and 4) Capacity Building. The program provides a more report and analysis in a separate

USAID- SECO partnership Final report.

Program Management

A number of the USAID-SECO team’s initiatives—such as investments in equipment, use of SECO

funding to leverage additional investments, and NRW and energy efficiency scaling initiatives—cut

across the three SECO program areas. We summarize these activities here, before highlighting

NRW, energy efficiency and capacity building achievements in the sections to follow.

NRW and EE measuring equipment:

At the start of the program, USAID-SECO purchased two complete sets of measuring equipment for

the initial measurement of water flow, pressure, and energy consumption during the development of

the feasibility study (FS) for NRW and energy efficiency audits (EEA). After that it was used for

measuring the NRW and EE baselines continued by monthly monitoring. At the conclusion of field

activities and in consultation with national-level stakeholders, USAID-SECO formally dispositioned

the equipment to YPTD (Training institute under PERPAMSI). YPTD agreed to allocate budget for

insurance, maintenance and repair and to establish a system whereby all PDAMs can borrow the

equipment.

Leveraging:

In line with the PDAMs’ commitment to USAID-SECO, upon the conclusion of the seven FS and five

EEA, the partner PDAMs and their LGs -in 2019 ,2020 and 2021, respectively—committed budgets

to support the agreed NRW and EE programs. Through these commitments, the USAID-SECO team

leveraged which is 230% of the target, on the initial SECO

investment. Of the nearly , 55% comes from PDAM budget and 45% from LG.

Support NUWAS/PBG:

Since mid-2020, the USAID-SECO team conducted numerous meetings, FGDs and field visits with

MPWH/CPMU, NUWAS and World Bank regarding the preparation of the first Performance Based

Grant (PBG) program on NRW and Energy Efficiency in Indonesia. In mid-2021, three SECO-

supported locations qualified for the PBG program: Kab Bogor (NRW and EE); Kab Magelang

(NRW) and Kab Sukoharjo (NRW and EE). Another three (Kab Karawang (NRW and EE), Depok

(NRW) and Kota Magelang (EE) will join in Phase 2 (2022); Surakarta must meet additional PBG

criteria to secure award in Phase 3 (2023).

In late December 2021 the CPMU consultant team launched PBG baseline measurements. USAID-

SECO received information that the PBG program will be extended to 2024 to provide sufficient

time for PDAMs to maintain implementation and track performance in reducing NRW and increasing

EE—with a goal of meeting commitments made in the feasibility study and energy efficiency audit.


Non-Revenue Water (NRW) reduction

To address NRW reduction, the USAID-SECO team initially supported six PDAMs, but, later added

PDAM Karawang, at their request to. The program started with the development of Feasibility

Studies (FS) to obtain commitment from PDAM and local governments to NRW reduction programs

with a five-year action plan and investment requirements. We present highlights and outcomes of

the NRW reduction program in the sections below on baseline-setting and monitoring,

implementation of the program’s NRW reduction approach, and roll-out of SOPs to guide ongoing

NRW work.

NRW Baseline and monitoring:

During the feasibility study, it was found that most PDAM bulk meters and/or data loggers across all

locations were either uninstalled or not functioning well. In response, USAID-SECO and PDAMs

jointly purchased and installed new bulk meters and loggers in 2020. Due to COVID-19 travel

restrictions in 2020, the program was unable to mobilize staff and work in partnership with PDAMs

to install bulk (and household) meters. As a result, the program used the average NRW data from

last four months of 2020 as a NRW baseline.

From 2021, the PDAM NRW teams, together with USAID- SECO, conducted monthly monitoring

against the baseline measures. While at the first half of 2021 the NRW reduction was limited, it

slowly increased in the second half of the year, resulting in an average NRW reduction of 3.1% by

December 2021. Details on NRW baseline and end-of-project numbers can be seen in Exhibit 21

below.

Exhibit 21. NRW baseline and monitoring results (December’21)

PDAM aseline De ’ Results De ’ NRW decrease/increase

1 Kab Bogor 43.1 % 40.3 % - 2.8 %

2 Kota Depok 34.3 % 34.8 % + 0,5 %

3 Kab Karawang 35.1 % 23.0 % - 12.1 %

4 Kota Surakarta 44.4 % 43.1 % - 1.3 %

5 Kab Sukoharjo 36.9 % 36.6 % - 0.3 %

6 Kota Magelang 59.7 % 55.9 % - 3.8 %

7 Kab Magelang 34.4 % 32.6 % - 1.8 %

Average 41.1 % 38.0% - 3.1 %

NRW reduction approach

The initial approach to reduce NRW was a combination of (1) Commercial Loss reduction activities

followed by (2) Physical Loss reduction (3) Production Management and (4) Pressure management.

Usually, commercial loss is the largest NRW contributor, and interventions can be started quickly.

Physical Losses require equipment and expertise to isolate zones, find/close leaks and replace old

pipes. Production management is usually done by PDAM, while pressure management requires

computerized monitoring systems.

In 2020, commercial loss activities started with large surveys, (broken) meter replacement, closing

unused connections and identifying illegal connections. field work was severely hampered by


COVID-19 restrictions. In 2021, specialist teams launched physical

leak detection work, identifying and closing leaks and introducing

DMA (District Meter Area) to better identify leaks in the network.

During all this fieldwork, PDAM received intensive on-the-job training

in both aspects to provide them with sufficient expertise to continue

this by themselves.

Despite the program’s support, NRW reduction results have not yet

materialized. Monthly NRW monitoring data showed that PDAMs did

not manage production. PDAM staff were instructed to maximize

production to avoid potential customer complaints. NRW savings

were thus countered by high production. From July 2021, the USAID-

SECO team requested for PDAM management to match production

with consumption. In response, PDAMs started to match their

production with real demand.

Finally, the USAID-SECO team introduced Open-Source Hardware (OSH), which has already been

successfully used by the USAID IUWASH PLUS program to measure water pressure in combination

with GIS mapping. This combined approach of these four interventions—Production Management,

Pressure Management, Commercial Loss Reduction and Physical Loss Reduction, showed concrete

results in the final quarter of the program, when NRW reduction averages climbed above 3%.

Without the Covid-19 travel restrictions for most of 2020 and part of 2021, (1) NRW baseline

determination would have been conducted much earlier; (2) the limited impact from initial

commercial and physical loss reduction activities would have been identified much quicker; (3)

production and pressure management would have been started earlier and (4) NRW reduction at

end of project would have been higher than the targeted 5%. Standard Operating Procedures:

The use of proper Standard Operating Procedures (SOP) is critical to manage all PDAM activities.

USAID-SECO, with all 7 PDAMs, first identified the 12 most critical SOPs for reducing NRW

following by assessing the existing SOP, if available. Through customization these existing SOPs or

developing new ones, USAID-SECO and PDAM staff jointly created 84 SOP, custom-made for each

PDAM. They were then shared and explained to each respective PDAM director for their approval

and signature. The final step was the implementation in the field. By the end of the program all 84

SOP were signed by the respective PDAM directors, while 72 are already being implemented in the

field. The 12 SOP remaining are from PDAM Karawang, and will be implemented in the next months.

Increase of Energy Efficiency

Many PDAMs spend a substantial portion of their operating cost on electricity. If PDAMs invested in

upgrades to more efficient systems and/or perform more routine maintenance services, they could

reduce these costs by at least 20%, based on experience from previous programs. The SECO

program team supported five PDAMs to implement a EE program, and to demonstrate its cost-

saving potential.

Starting in 2020, 5 Energy Efficiency Audits (EEA) were prepared by the SECO team and each

PDAMs. After obtaining formal agreement by each LG implemented started. Each EEA included the

EE principals, potential savings, detailed analyses of pumping systems, pumping requirements,

budgets, (theoretical) break-even points, potential funding sources and (donor, PDAM, LG) and EE

Physical leak detection in Kab

Magelang (May ’21)

USAID IUWASH PLUS


action plans. Within the action plans, recommendations were divided in low– medium- and high-

cost improvements. All EEA reports (in Indonesian) are available with a summary in English.

In the sections below, we summarize the outcomes of our technical assistance, with sections on

procurement of EE equipment and implementation of EE baselines and regular monitoring.

Procurement

Agreed equipment for the first two EE locations

(Bogor and Karawang) was installed in May 2021,

followed by equipment for PDAM Surakarta and

PDAM Sukoharjo in September 2021. Finally,

equipment for PDAM Kota Magelang was installed

by December 2021. Before and during this time,

each PDAM engaged in a variety of preparatory

works, including additional procurement

construction of pump foundations, new cabling,

piping and other necessary works. In total 10

pumps were procured and six control Panels and Variable Speed Drives (VSD).

EE Baseline and monitoring:

To calculate the EE baseline and conduct monthly monitoring, PDAMs use SEC (Specific Energy

Consumption) of each pumping system, by taking the real energy consumption (in KWh) divided by

the actual volume of water pumped (in 1000m3), both over the same month. A lower SEC means

increase in EE, as less energy is needed to pump the same amount of water The SEC baseline was

calculated as an average over the final six months of 2020, covering variances in water demands,

network disturbances, etc. To measure accurately, a KWh and flow meter were installed at each

pump station.

After new pumps were installed, tested and put into operation, EE monthly monitoring was

conducted by PDAM and SECO by using KWh consumption from monthly PLN invoices and water

pumped from the new bulk meter. It was expected that this method could be used for all five

locations, but unfortunately due to delays in procurement and repairs, pumping systems for PDAM

Solo and Magelang could only be brought online by mid-January 2022. Because PLN data could not

be obtained for these PDAMs, KWh consumption was taken from the field in January 2022. The

result of baseline and last monitoring shows a 24.4% EE increase, which exceeds the target (20%).

Details on EE gains across partner PDAMs is shown in Exhibit 22 below.

Exhibit 22. EE Baselines, and end of project results (Dec’21)

No Location

(*pumping system)

aseline De ’ Result De ’

Notes Methodology

used

SEC

(in KWH / 1000 m3)

% from

Baseline

1 PDAM Bogor

* WTP Gunung Putri

Average

July - Dec’ 20 247.8 200,6 - 19.1 %

KWh from PLN data

(Dec’21)

2 PDAM Karawang

* Cabang Karawang

Average

July - Dec’ 20 196.1 129,0 - 34.2 %

KWh from PLN data

(Dec ‘21

3

PDAM Surakarta

* SD Kadipuro 1

* SD Plesungan 2

Average

Jan – une ’21

209.5

282.2

170,3

200,6

- 23,8 %

KWh from field

measurement

(Jan ’21)

PDAM Karawang arrival pump equipment

(Mar ’21)

USAID IUWASH PLUS


Exhibit 22. EE Baselines, and end of project results (Dec’21)

No Location

(*pumping system)

aseline De ’ Result De ’

Notes Methodology

used

SEC

(in KWH / 1000 m3)

% from

Baseline

4

PDAM Sukoharjo

* Kartasura

* IPA Baki & Getak

* SD Duwet

Average

July - Dec’ 20

259.6

155.9

225.7

191,1

121.4

138.5

- 29.1 % KWh from PLN data

(Dec’21)

5 PDAM Kota Magelang

* Cabang Kanoman

Average

Jan - une’ 21 624.7 524.8 -16 %

KWh from field

measure (Jan’21)

Total Average EE Increase (% SEC reduction) 24,4 %

• PDAM Capacity Building

In close association with current training programs, capacity building was provided through

classroom, online, on-the-job training, and follow-up mentoring. Support on capacity building

programs was made at two levels: (1) National level and (2) directly with PDAM partners.

Capacity Building support at National level

The USAID-SECO Partnership team developed and launched the “Roadmap for PDAM Capacity

Building” in June 2021. During roadmap development, various institutions were identified, who all

play a crucial role in competence-based capacity building programs for the urban water supply

sector. These institutions can be divided in two groups:

(1) National Government: MPWH/Directorate Water Supply and BTAM

(2) Professional organizations: PERPAMSI, YPTD, AKATIRTA, five PDAM Training Centers

The USAID-SECO Partnership team supported these six institutions with 10 critical programs,

shown in Exhibit 23 below.

Exhibit 23. Overview of SECO Capacity Building support to 6 Institutions

uidelines of

Managing D M Training CentersRoadmap

towards T RT as ol te hni

Roadmap to nhan e T M

Competen e ased Training Modules

Certified Trainers

Competen e ssessors

Training ortal

upational Map

Certifi ation ssessment Tools uipment

S D S C

RT RS


At the national level, the SECO team supported development of the PDAM Occupational Map,

which will become a Ministerial Regulation under MPWH. For BTAM, the Technical Agency within

MPHW a BTAM roadmap was developed outlining their future role and responsibility in

supporting the drinking water sector. This was further enhanced by a Training of Trainers and

Accessor training for both BTAM staff and PDAM staff of the four participating PDAM training

Centers.

The SECO team supported the AKATIRTA roadmap, outlining how they can become a full-

functioning Vocational Education Institution and eventually a Polytechnic. The final draft was agreed

by AKATIRTA and YPTD management and formally handed over in January 2022. Guidelines for

training center management were also completed and shared with key national stakeholders, as

well as the four PDAM Training Centers (Kota Malang, Samarinda, Pontianak, Kab Tangerang) and

PATEN (PALYJA's Training Institute). Lastly, a Training Portal for PERPAMSI was developed,

which provides online training details on all drinking water topics by all training providers. PDAM

staff and other WASH practitioners and students can access the Portal, select and register for the

appropriate training.

Capacity Building approach at PDAM level

During the past three years, SECO conducted 12 formal

trainings on a variety of topics, both technical (NRW, EE,

Asset management, SOP) and non-technical (water finance,

Business planning, tariff setting. Health & Safety, etc.) for

over 300 PDAM staff from 7 participating PDAMs. Although

the majority of these were conducted in a classroom style

in both SECO provinces, when work and travel restrictions

were in place due to the COVID-19 pandemic, select trainings were implemented online (using

Zoom platform). At the start of each training, a pre-test was given to all participants, followed by a

post-test at the end; on average, scores increased from 50% to 74%. The last four formal trainings

were conducted between Dec ’21 – an ’22 and are already competence based. Besides these formal

trainings, there were numerous on-the-job or short (half/full-day) trainings for all PDAMs covering a

wide array of subjects. In total, approximately 900 PDAM staff from the seven participating PDAMs

joined these activities

PIAP (Performance Improvement Action Plans) were assignment for participants to be

completed after each training, with topics related to the training and their own PDAM. Progress and

results were monitored by the SECO field staff. The Final results of each completed PIAP were

shared with their management for formal approval and, often, followed by implementation. During

the USAID-SECO partnership, 30 PIAP were completed by staff from 7 PDAMs.

Lessons Learned

The following is a summary of the main lessons learned over the past three years. A more detailed

overview is provided in the separate USAID – SECO partnership Final report.

• PDAM NRW team: A formal PDAM NRW team should not only consist of distribution staff, but

also production, accounting and R&D staff. They should meet on a regular (monthly) basis and

address all issues related to NRW management, with a technical director present to provide

guidance, motivate the team and to issue follow-up action plans and recommendations.

Water Tariff Training in West Java (March

2020)

USAID IUWASH PLUS


• Critical NRW Components: It is critical that PDAM management fully understand the four critical

components affecting NRW: (1) Production Management, (2) Pressure Management, (3)

Commercial Losses and 4) Physical Loss. Sequencing these depends on requirements in each

PDAM.

• Early assessment of bulk-meters and SOP: It is critical to identify the condition of all bulk meters &

loggers as soon as the program starts, and to reach an agreement with the PDAM on the

repair/replacement and budget requirements. An inventory of all existing NRW- and EE- related

SOPs needs to take place at the start. Action plans to update or add these critical SOPs should

be drafted and agreed with management.

• Need for Energy Efficiency Audit: To identify critical improvement in the pumping system, technical

assistance and/or relevant PDAM staff must complete a detailed Energy Efficiency Audit that

outlines recommended improvements, with a cost-benefit analysis and an estimated Break-Even

Point (BEP).

• Use Efficiency data as advocacy tools: Regular (weekly) monitoring of energy use by the PDAM is

essential for tracking changes and reporting findings to PDAM management and local

governments, as advocacy to generate additional funding for EE replication.

• Importance of National PDAM CB Roadmap: The introduction, development and subsequent

adoption of a National Roadmap on PDAM skill training for the drinking water sector has

proven to be an important initiative and a useful tool to guide all key stakeholders on concrete

steps to improve PDAM staff performance.

• Use of PIAP: The introduction of Performance Improvement Action Plans (PIAPs)—which

participants must complete following the training and share with PDAM management—have

facilitated local PDAMs’ oversight of staff, ensuring they correctly apply lessons from each

training.

Impact of Covid-19 restriction on USAID - SECO program

As referenced in the section above, work and travel restrictions in response to the COVID-19

pandemic has impacted implementation of the SECO program. In the section below, we summarize

the collective impacts across all SECO program components, along with detail of adaptive

management measures and impacts on program achievements. A more detailed presentation of

COVID-19 impacts is provided in the separate USAID – SECO partnership Final report.

• Travel restrictions resulted in less opportunity to meet PDAMs field staff and management to

directly monitor field data (accuracy of meters, loggers, troubleshooting, etc.) ➔ More time was

needed to obtain accurate NRW and EE baselines and to discuss with PDAM staff on problems

encountered in the field and to pilot alternative solutions to these.

• Less / no meter reading of PDAM customers, because often households refused entry of PDAM

staff to their premises ➔ This resulted in less revenue and subsequently reduced budgets for

NRW and EE investments by PDAMs and local governments

• Less on-the-job / classroom training was possible, so trainings were postponed or modified for

online delivery (Zoom, Teams) ➔ While online trainings are less expensive, program trainers

and capacity building team members have observed that they are not as effective as in-person

sessions, especially for the technical subjects, due to less sharing amongst participants, fewer

informal discussions during breaks or evenings, limited joint exercises and reduced monitoring

by the trainers.


Considering the above points, the COVID-19 pandemic severely delayed all field activities and

reduced budgets for critical NRW, EE and capacity building work. It is challenging to provide an

accurate estimation of the delay it caused. After considering the delays, due to postponement of

data collection and on-site mentoring that followed work and travel stoppages in 2020 and 2021 in

response to GOI restrictions, our estimation is the pandemic has caused a six-to-12-month delay.

2.8 LOCAL SUSTAINABILITY AND INNOVATION COMPONENT (LSIC)

USAID IUWASH PLUS established a Local Sustainability and Innovation Component (LSIC Fund)

with a broad purpose to engage potential partners (i.e. private companies, universities, and NGOs)

in developing and piloting new technologies and approaches that deliver cost-effective solutions to

challenges that constrain sector development. Two areas were of special interest: overcoming

important technology challenges and testing new

service models. Applicants to the LSIC were

judged on the extent to which they: 1) addressed

a critical challenge; 2) had potential for bold and

replicable impact; and 3) leveraged

interest/investment by public and/or private

sectors. Notably, all such activities were also

institutionally tethered to one of the program’s

main components.

Over the course of USAID IUWSH PLUS

implementation, the program implemented 25

discrete programs collectively valued at

approximately The following is a

summary of select programs undertaken under the LSIC (a complete list of which can be found in

Annex 5):

• Water pressure sensor using Open-Source Hardware (OSH): The “maker” community of Indonesia

was strongly engaged to develop water pressure sensors for piped water systems that allowed

PDAMs to remotely monitor water pressure throughout their systems and quickly respond to

any problems or issues. Such OSH sensors would effectively replace those available in the

marketplace which are generally expensive and difficult to maintain for most PDAMs. Several

PDAMs are now utilizing such sensors and developing their own capacity to replicate and

maintain them for extended use.

• Septic Tank Upgrading: This initiative sought to develop and test systems for upgrading from soak

pits, which dominate the urban landscape, to sealed septic tanks. It also sought to develop

practical tools for septic tank inspection.

• Multi-household Septic Systems in Densely Populated Areas: This involved the development of 17

small, multi-household septic systems in densely populated poor neighborhoods of Kota

Magelang in Central Java. This was to develop and test models for overcoming the lack of space

in such neighborhoods, which is a major constraint to improving sanitation considerations in

such areas. It also involved significant discussions at the community level to determine key issues

and concerns.

• Association Development: Strengthening of the national association for domestic operators

(FORKALIM) as described earlier in Component 4.

Makers developed the first prototype of open-

source hardware on water pressure sensor

LINA DAMAYANTI FOR USAID IUWASH PLUS


• Development of a Marketing / Promotional Strategy for PD PAL Jaya: for The LSIC was utilized to

help the DKI Jakarta management operator develop and roll-out a promotional strategy through

a series of events. Notably, this has also served as a point of reference for similar efforts with

the UPTD-PAL of Kota Bekasi, Kota Bogor, Kab. Gresik, and Kab. Sidoarjo.

• Non-Revenue Water (NRW) and Energy Efficiency (EE) Diagnostic Equipment: While NRW and EE

are major concerns throughout the water sector, few PDAMs have access to the diagnostic

equipment that is of vital importance is assessing related issues and defining corrective measures.

This LSIC initiative made such equipment available to the Akatirta, a water supply technical

training institute based in Magelang, provided them with requisite training and experience. Since

that time, Akatirta has made such equipment and training available to available PDAMs.

• Modernizing Management Services: LSIC supported the development of a range of IT and MIS

solutions to service delivery challenges experienced by multiple operators. Such solutions

involved the development of: An Android-based septic tank survey systems; customer database;

use of barcodes and GPS for customer / septic tank identification; establishment of customer

hotlines; programs for assessing and training private sector desludging contractors; billing and

collection systems financial aspects; and related guidelines.

• Septage Removal in Difficult-to-Reach Communities: Once septic tanks are constructed in densely

populated areas; it is essential to facilitate access to services for emptying them regularly. To

solve this issue, the LSIC was utilized to engage a contractor to develop dewatering technology

with both stationary and mobile solutions.

2.9 GENDER PROGRAMMING PROGRESS

The USAID IUWASH PLUS focus on inclusive service provision inherently meant that women, who

are disproportionately impacted by inadequate WASH coverage, would need to have a voice in how

WASH services were designed, implemented, and monitored. However, despite longstanding GOI

directives regarding gender mainstreaming (such as Presidential Decree No. 9/2000), this was also

being pursued in an environment in which men continued to be considered as the primary owners of

property, the heads of households and the main decision makers in the public sphere. Compounding

the challenge, many regard gender equity as a function of simply ensuring equal numbers of

participants in given activities, without considering the barriers they may face to quality participation;

or perceive WASH infrastructure to be fundamentally “gender neutral,” meaning there was no need

to consider various differences among target groups when designing WASH interventions or

facilities.

In the above optic, USAID IUWASH PLUS undertook development of a gender strategy that would

promote gender equality across areas of programming, including the six (6) critical domains of

gender as set forth in USAID guidance: 1) laws, policies, regulations, and institutions; 2) internalized

attitudes and practices; 3) cultural norms and beliefs; 4) gender roles, responsibilities and time use;

5) access to and control over assets and resources; and 6) patterns of power and decision-making.

USAID IUWASH PLUS applied the Rao and Kelleher framework to examine interrelationships

between these domains (see Exhibit 24).


Exhibit 24. Rao & Kelleher Gender Framework

Using this analytical framework, the program identified a series of interventions to mainstream

gender issues into its programming. Within this chapter, we are pleased to present these gender

mainstreaming interventions, their results, and the USAID IUWASH PLUS program lessons learned.

Gender Mainstreaming Interventions

• Improving women’s and men’s awareness regarding the need for equal WASH access: USAID

IUWASH PLUS worked to build awareness on the importance of universal WASH access

through a wide range of trainings and events. This involved the integration of gender issues into

the technical training of sanitation entrepreneurs, as well as work to expand the availability of

credit (through MFIs, community savings or arisan schemes, etc.).

• Challenging social norms and beliefs that perpetuate discrimination towards marginalized groups:

USAID IUWASH PLUS also worked to challenge traditional gender stereotypes regarding the

abilities and interests of men and women that can lead to non-equitable treatment in WASH

service provision. To break down traditional perceptions, Participatory Monitoring and

Evaluation teams (Tim Monev) sought both male and female membership, and led wide range of

community-based activities that were intentionally implemented by both women and men (such

as the promotion of handwashing with soap and triggering related to the elimination of open

defecation). Attention to inclusiveness also led to the scheduling of specific activities (the time

and venue) to ensure maximum participation by all, regardless of gender or other consideration.


• Enhancing women's control over resources and leadership positions: To increase the capacity of

women to contribute to WASH decision-making processes, USAID IUWASH PLUS built

technical and non-technical capacity of both male and female WASH committee members at the

community level so that they could equally contribute to the management and sustainability of

communal WASH facilities. The program also worked to ensure there was a supportive

environment for women’s participation and leadership by ensuring inclusive criteria were

incorporated into WASH committees and similar structures, and which often required changes

in related Memorandum and Article of Association (AD/ART). Women also had the opportunity

to exercise leadership skills through their involvement in WASH decision-making processes,

such as during developing of community action plans (RKM) and advocating governmental and

private sector stakeholders for their support of such plans during related stakeholder meetings.

• Enhancing enabling environment through gender responsive planning and budgeting (PPRG): While

PPRG has been a requirement for government at all levels since 2012, given generally limited

experience in this methodology, USAID IUWASH PLUS stepped in by supporting PPRG

implementation in 13 pilot districts/cities, beginning with needs assessments and continuing

through capacity building activities. This also involved partnering with the Regional Development

Planning Agency (Bappeda) and Women’s Empowerment Office to build institutional capacity of

local PPRG “driver” teams and Gender Mainstreaming Working Groups at the district/city level.

Gender Mainstreaming Interventions

Through the initiatives profiled above, USAID IUWASH PLUS provided gender-related training to

5,444 people, of which 56.5% were women. From these training and similar technical support, the

program was pleased to help partners achieve the following results:

Women Leaders Help Bring Positive Values to the Forefront

USAID IUWASH PLUS supported the emergence of women's leadership in community-based WASH

institutions who helped promote important and positive values such as fairness, equality, transparency,

and accountability. In Magelang City, Dewi Permatasari led KSM Sugih Waras, which managed Onsite

Domestic Management (SPAL-DS) program. In determining beneficiaries for the government assistance,

she prioritized marginalized groups such as poor households headed by female or the elderly. There is

also Lusia Rahayu Handayani who led KSM Margahayu Sehat Sejahtera in Bekasi City that managed grant

funding amounting to rupiah to build individual latrines. She instructed all KSM members to

stick to procurement procedures to prevent fraud and corruption. She also regularly monitored the

construction process and managed to address all complaints and inquiries from beneficiaries. Susi Dike,

a chairperson of the Participatory Monitoring and Evaluation team from Jayapura is another example.

She demanded community and village leaders be transparent in managing Special Allocation Funding

(DAK) assistance in sanitation and selecting beneficiaries in accordance with the results of local surveys,

since they informed actual WASH conditions and the needs of the people in her community. The

works of women leaders in community-based WASH organizations contributed to lift the stigma

associated with traditional gender roles about men and women and even helped create a more inclusive

decision-making process regarding WASH. Susi Dike admitted community leaders are now more active

in consulting with women regarding WASH programs, thanks to the hard work of women in the

participatory monitoring and evaluation team. Meanwhile, the experiences of Dewi and Lusia have

provided solid examples that involving and accommodating the interests of all parties, including

marginalized groups, is the key to successfully lead and manage WASH programs.


• Five Females headed household were able to access sanitation credit from MFIs in East Java and

West Java;

• Seven (7) female WASH entrepreneurs were trained in West Java, Central Java, and East Java

• Five (5) WASH committees in West Java and Central Java were formed and led by women;

• Forty-five (45) women worked as members of Participatory M&E teams (Tim Monev) in North

Sumatra, West Java, Central Java, East Java, South Sulawesi, and Southern Indonesia and led

stakeholder meeting events;

• A total of 90 female members of WASH committees in West Java, Central Java, East Java, South

Sulawesi, and Eastern Indonesia increased their skill levels; and

• USAID IUWASH PLUS support for PPRG implementation in 13 partner cities and districts

resulted allocated under GRB over

the life of the project.

• Exhibit 25 below described several achievements made for the PPRG implementation.

Exhibit 25. Results of PRG Implementation

Region City/District Significant Achievement of Gender Responsive Planning and

Budgeting (PPRG) in WASH Sector

North

Sumatra

• Medan City One (1) regulation has been issued on Guidelines for Gender Mainstreaming

Implementation (Mayor Regulation 56/2018)

• Tebing Tinggi City

The value of Gender Responsive Budgeting for the WASH sector increased from rupiah in FY 2020 to in FY 1

• Sibolga City • One (1) mayoral regulation was issued on Guidelines for Gender

Mainstreaming Implementation (Mayoral Reg. 11/2018);

• The amount of Gender Responsive Budget for

• the WASH sector increased from in FY 2020 to

n FY 2021

W. Java/ DKI

Jakarta/

Tangerang

(WJDT)

• Bogor City One 1 mayor regulation has been issued (Mayor Regulation 06/2018 on the

General Guidelines for Gender Mainstreaming Implementation)

• Bogor District 2 district regulations were issued on: General Guidelines for Gender

Mainstreaming Implementation Regent Regulation (No. 14/2017); and PPRG

implementation (No. 78/2017)

Central Java • Magelang City 1. PPRG City-Level M&E Team was established

2. PPRG Monitoring and Evaluation was implemented, involving 33 LG units

including on WASH

• Magelang District The amount of Gender Responsive Budget for WASH sector reached

(from a total Gender Responsive Budget n FY 2020)

East Java • Gresik District 1. One (1) regulation issued (No. 47/2020) on PPRG Guidelines;

2. The amount of Gender Responsive Budget for WASH sector reached

(from a total Gender Responsive Budget of n FY

2020

• Lumajang District 1. Two (2) regulations were issued (No. 58/2020 on PPRG Guidelines and

No. 63/2020 on the General Guidelines for Gender Mainstreaming

Implementation);

2. One (1) regional regulation was issued (No. 12/2018) on Gender

Mainstreaming);

3. The amount of Gender Responsive Budget for WASH sector increased

from in FY 2019 to in FY 2020

• Malang City Two (2) WASH LG units started to develop Gender Responsive Budget for

Fiscal Year 2021 (Environmental Office and Office of Public Works and

Housing)

South

Sulawesi and

Eastern

• Bantaeng District The Gender Responsive Budget for WASH increased from in

FY 2019 to in FY 2020

• Ternate City One (1) regional regulation has been issued (No. 12/2018) on Gender

Mainstreaming


Exhibit 25. Results of PRG Implementation

Region City/District Significant Achievement of Gender Responsive Planning and

Budgeting (PPRG) in WASH Sector

Indonesia

(SSEI)

• Jayapura City A mayoral regulation on PPRG guidelines has been drafted and is under

review by the LG legal office

Gender Mainstreaming Lessons Learned

• Data on gender inequality in the WASH sector is critical—and should include disaggregated data

on basic service coverage as well as the gender profile within key WASH institutions (such as

the percentage of female employees with PDAMs). The availability of this data is still far from

adequate, partly because WASH has a wide variety of technical and non-technical components.

Therefore, it is necessary to conduct gender assessment at the beginning of the program as

USAID IUWASH PLUS has done in 2017. In the future, this assessment should be carried out at

various levels, from households, communities to local governments by capturing gender gaps in

four main aspects, such as access, participation, control, and benefits.

• Findings from the evaluation of PPRG trainings revealed that there is not yet a critical mass of

personnel within participating local governments that can adequately develop required

documentation or explain the process to others. Limited training without adequate support or

mentoring in post training is not enough to advance in this important area. The post-training

support includes strengthening capacity of the PPRG driving team and technical team during

development of planning and budgeting documents. It is started with assistance in determining

activities/sub-activities with strategic gender issues, deciding which relevant gender disaggregated

data that portrayed inequalities, analyzing the root causes of gender inequalities and developing

appropriate action plans, and reviewing the quality of the documents prepared. Through those

efforts, it is expected that local governments will have reliable partners to consult and assist

them when they encounter obstacles when implementing the results of the training.


3. IMPACT OF COVID-19

The emergence of COVID-19 in early 2020 presented numerous unforeseen technical and

operational challenges for USAID IUWASH PLUS, government partners, WASH operators and

entrepreneurs, as well as the communities that benefit from the project’s work. While maintaining a

focus on the health and safety of staff and partners, the response of USAID IUWASH PLUS can be

divided into three key areas: internal operational adjustments: special assessments of the impact of

COVID-19 on the operations of key partners; and direct contributions to COVID-19 prevention

programming. The following describes each of these areas.

Internal operational adjustments: This involved: curtailing of staff travel both among and within

the program’s regions of operations; changes in office protocols to conform to GOI mitigation-

related directives such as those regarding staff presence, the use of masks, social distancing

requirements, etc.; a major shift to the use of on-line formats for meetings, trainings, regular staff

technical exchanges etc.); and a host of other measures to complement the above. Notably, program

managers also undertook early on an assessment of how the above would impact day-to-day

operations and determined that, in general, approximately 50% of program activities would be able

to continue without major changes (such as through the use of on-line meeting platforms), another

30% would require a degree of adjustment (such as those targeting the community level), and the

remainder would require changes in the overall approach such as through the engagement of local

partners in various training, program monitoring and similar functions.

Special assessments of the impact of COVID-19 on the operations of key partners:

Undertaken to better understand the challenges faced by partners in adjusting to COVID-19 as well

as how USAID IUWASH PLUS could best assist them in responding, the program undertook several

special assessments including those related to:

• PDAM Operations: In coordination with MPWH and the World Bank, this involved a review of

detailed performance data from 41 PDAMs including 32 PDAMs assisted by USAID IUWASH

PLUS. General results revealed that: a) while there would be a negative impact in the short-term

on utility revenues, this could be minimized through reductions in planned capital expenditures

as well as maintenance costs; and b) the longer-term impact would likely be much more

pronounced insofar as reductions in the aforementioned would lead to a stagnation of service

growth and potentially decreases in the quality of services provided.

• Service Providers: This focused largely private desludging contractors which, based on a survey of

31 such contractors, indicated that there: was substantially higher compliance with and interest

in basic safety protocols and the use of protective equipment; were difficulties encountered in

accessing critical treatment facilities as many such facilities had curtailed their hours of

operation; and was a general decline in the provision of desludging services as all involved parties

needed to further adjust to the constraints posed.

• GOI Budgets: Among governmental partners, the emergence of COVID-19 meant that most all

such partners would need to reprogram funds to pandemic response and mitigation, as well as

to other unplanned activities in order to deal with its related economic impacts. To better

understand this, USAID IUWASH PLUS conducted an analysis of the WASH budgets of 33 of its

local government partners and found that, in the first year of the pandemic, that WASH

spending decreased by an average of 37.58%.


• Microfinance Institutes: The assessment of COVID-19 impact on MFIs focused on those that were

already engaged in or in the process of establishing WASH microfinance products with USAID

IUWASH PLUS assistance. Results in the early stages of the pandemic revealed that, due to lost

income, a majority of account holders were delaying loan payments, tapping into their savings or,

for as any as 60%, requesting rescheduling of their loans due to lost income. In response and

until the situation could be stabilized, MFIs largely discontinued providing new loans or seeking

new clients; focused on restructuring the loans of current clients; and in several instances, were

forced to lay-off MFI staff.

• Households in Hotpot Areas: This involved a survey of 261 households in poor communities

throughout USAID IUWASH PLUS work areas who, among any other items, reported:

important decreases income and, as a result, changes buying habits; changes in (and fear of)

interactions with neighbors and other community members; a substantially heightened interest in

WASH conditions, including sanitation and HWWS.

• WASH Entrepreneurs: Albeit on a limited scale, this involved assessing COVID-19 impact on

private contractors such as those involved in the construction of sanitation facilities. Most all

surveyed noted a limited ability to work due to mitigation protocols, delays in new orders from

both private homeowners to local governments, as well as delays in payments.

Though certainly limited in its ability to address many of the challenges described above, USAID

IUWASH PLUS responded as best as possible. In addition to adjusting its own operational profile,

this included ensuring that findings from the above assessments were widely available and discussed

with policy-makers at the national and local levels. Wherever possible, it also included directly

responding to identified needs such as through: the training of desludging operators in the use of

personal protective equipment (PPE); the provision of BDS support to WASH entrepreneurs as

concerns business sustainability during the pandemic; and substantial contributions to the

development of community-based response measure as discussed below.

Direct contributions to COVID-19 prevention: Given its presence throughout urban

Indonesia, as well as its capacity in behavior change programming, USAID IUWASH PLUS quickly

directed attention to providing assistance to the Ministry of Health in two key areas: the

development of a promotional campaign to make widely available key guidance to prevent COVID-

19. The result was the 3M campaign which stands for “mencuci tangan” (wash hands), “memakai

masker” (wear a mask) and “menjaga jarak” (keep social distance). Program involvement included

the development of a wide range of support materials and programming (posters, banners, stickers,

digital content, etc.) as well as assistance in its national roll-out.

In addition to contributions to national COVID-19 prevention efforts, USAID IUWASH PLUS also

provided assistance to the 128 poor urban communities (“Hotspots”) in its 34 partner cities and

districts where it had established programming. This entailed the mobilization of its network of local

Tim Monev throughout its work areas, remotely assessing local needs, and contributing a wide range

of behavior change materials as well as basic materials for handwashing stations. The latter led to the

establishment of 1,972 communal handwashing stations which further stimulated communities to

independently establish an additional 6,003 handwashing stations by self-funding. Moreover, through

collaboration with U.S. Indo-Pacific Command, an additional 381 handwashing stations were

established at public facilities, including health and education facilities, markets, church, mosque, and

LG offices in thirteen (13) cities in North Sumatra, DKI Jakarta, Banten, West Java, and East Java.

The cities are Medan, Deli Serdang, DKI Jakarta, Tangerang district, Bogor district, Bogor city, Bekasi


city, Karawang district, Depok city, Surabaya, Malang city, Sidoarjo district and Gresik district. Finally,

and through its participation on the national HWWS working group, information on the above and

other sites was made available on Google Earth, and all relevant experience and information shared

among involved parties.


4. REGIONAL PROGRESS

In this chapter, we are pleased to present a final progress report for activities in each of USAID

IUWASH PLUS’ regional offices. In sections for each office, we present an overview of the program’s

activities, a summary of final achievements and results, and a brief analysis of lessons learned.

4.1 NORTH SUMATRA

Overview: With a population of 14.8 million, North Sumatra province is the fourth most populous

province in Indonesia. Based on data from Bappenas (2016), the percentage of the population with

access to improved water supply in North Sumatra province is 67.0%, while the percentage of those

with access to improved sanitation is estimated at 81%. Importantly, this does not take into account

the GOI’s SGD goals of achieving safely managed WASH services which require adherence to much

more stringent standards, nor does it take into consideration the relatively high rate of urban

population growth which makes meeting future, let along current needs, challenging at best.

In response to the needs of the province, and over the

course of USAID IUWASH PLUS implementation, the

program supported five (5) local governments, including the

cities of Medan, Pematang Siantar, Tebing Tinggi and Sibolga,

and the district of Deli Serdang. While there are many

notable achievements, some of those of special mention

include:

• The development of a major regional water supply

program will supply water (MEBIDANG) to 88,000

households across three (3) local governments (Medan

city, Binjai and Deli Serdang district;

• The development of regular desludging services in all

five (5) assisted cities and district.

• The entry of the PDAM of Medan and Pematang

Siantar in the World Bank’s water supply performance-

based grant (PBG) program;

• The initiation of market-based approaches to WASH service improvement, including through

the engagement of microfinance institutions and private sector WASH entrepreneurs;

• Work across 25 Hotspot locations that led to 728 households gaining access to safe water

supply facilities and 955 households gaining access to basic sanitation.

The above and additional interventions by USAID IUWASH PLUS in North Sumatra are further

detailed in Annexes 6–11.

Final Achievements: The following are accomplishments by project end of USAID IUWASH PLUS

program in North Sumatra province are as follows:

No Indicator Achievement

1. People receiving improved water services from new PDAM connections 196,145

2. People from B40 households with improved water services from new PDAM connect. 79,260

3. People gaining access to safely managed sanitation services 98,455

Map of North Sumatra



4. People trained in urban WASH issues 32,487

5. People trained in gender awareness 1,556

6. People gaining access to shared and/or basic sanitation services 46,135

7. People from B40 households gaining access to shared and/or basic sanitation services 33,855

8. WASH entrepreneurs with increased capacity to operate their sanitation businesses 39

9. Septic tank toilet systems sold by WASH entrepreneurs 362

10. Development of WASH-related Citizen Engagement Mechanisms (CEM) 5

11. Community Action Plans for WASH adopted by stakeholders 43

12. WASH institutions with strengthened management 5

13. Spring Vulnerability Assessments and Action Plans developed and approved 2

14. New WASH policy and regulations developed 27

15. LG WASH institutions securing finance for service delivery improvements 8

16. Partnerships with private sector developed to support WASH sector improvements 2

17. Funding leveraged for WASH from local / national government and private sector

Lessons Learned: Key lessons learned during the program in North Sumatra include:

• Strong commitment and on-going support of local government support is critical to success. The

importance of such commitment and support was visible across the programmatic landscape of

USAID IUWASH PLUS, including: the implementation of STBM activities among health

personnel, the conducting of NRW and EE trainings with PDAMs, the establishment of regular

desludging programs, the development of applications for funding, etc.

• While work in Hotspot locations is challenging for multiple reasons, enhanced participation by

community members offers and important path for overcoming such challenges. This

participation includes the development of concrete action plans, seeking support for such plans

from outside parties, conducting community and household level promotion; as well as

monitoring progress.

• The availability of grant programs in support of improved WASH access is clearly an asset to

local service providers, but it is critically important to ensure that such a resource is directed to

those truly in need. Identifying such needy beneficiaries is best undertaken well before the arrival

of grant support and based on the best empirical information.

Governor Edy Rahmayadi inaugurating the Master Meter System in Medan, together with the representatives of Coca-

Cola Indonesia, USAID/Indonesia, IUWASH PLUS, community members and PDAM Medan city. This program is a

partnership among PDAM, Coca-Cola Foundation Indonesia, and USAID IUWASH PLUS. Mr. Rahmayadi said,

“Currently, PDAM Tirtanadi has a deficit of 4,000 liters per second of water supply to serve people in their coverage areas. It

needs serious efforts in different ways to expand their services, including engaging private sectors to support this target. The

Master Meter system has become one of important breakthroughs in meeting the water needs of people.”

USAID IUWASH PLUS


Medan City

Population:

2,279,894 people

Current WASH access:

Water Supply 80%; Sanitation (Safely managed 78.9% & sewerage 3.9%).

Challenges

in WASH:

PDAM Tirtanadi as the operator of Medan City continues to try to increase its customers through socialization and

promotion for sewerage system and LLTT services. Public awareness about the need for impermeable septic tanks

and limited land are still the main issues for increasing access and safe sanitation services in Medan City. The plan to

implement customer requests for drinking water installation in a package with LLTT customers PDAM Tirtanadi is

one of the breakthroughs for the strategy to increase the number of LLTT customers

USAID

IUWASH

PLUS Key

Programs:

In water sector, develop Sibolangit Spring vulnerability assessment and action plan, PDAM Business Plan, and Master

Meter System collaborated with Coca-cola and PDAM Tirtanadi. In sanitation sector, data collection on septic tanks

belonging to PDAM Tirtanadi drinking water customers to be registered as LLTT customers continues to be carried

out according to the target number of customers of 22.500 HH until the end of 2022

91,695 people received improved water services

from new connections provided by assisted PDAMs,

of which 28,070 people are poor (B40)

Governance index score increased from 72 (baseline) to 76 (end line)

44,760 people gained access to safely managed sanitation services

Six (6) regulations and agreement developed to improve WASH services

4,895 people gained access to shared and/or basic sanitation services, of which 2,315 people are poor

(B40)

Total leveraged for several WASH Projects, funded by Local Government budgets, Central Government allocations, and private

sector firms

One (1) Spring Vulnerability Assessments and Action Plan document developed and signed by Mayor for

Sibolangit Spring

Two (2) partnerships with private sector developed to support WASH sector improvements

Medan City

Siti Aisyah, Community Monitoring Team of Tanjung Gusta, Medan city

Since becoming a Monitoring team, my desire to change to be cleaner and better it

arises. Before I didn't know how to wash hands properly, now I know. Even I asked

my neighbors to make our own handwashing station that can be used by our

family members

Sidorejo

Titi Kuning

Tanjung Gusta


Deli Serdang District

Population:

2,195,709 people


Water Supply 24%; Sanitation 61.01%.

Challenges

in WASH:

Lack of awareness of community to connect to PDAM Tirta Deli, 80% of distribution pipe not utilized yet.

Development of sanitation management needs a specific approach regarding scattered settlement areas.

USAID

IUWASH

PLUS Key

Programs:

In water sector, micro-credit partnership program and capacity building of SPAM Komunal. In sanitation sector,

improvement of UPTD PALD's human resources so that they are able to prepare content and socialization and

marketing strategies to increase customers by using all existing promotional media




Governance index score increased from 53 (baseline) to

77 (end line)

20,100 people gained access to safely managed

sanitation services.

Five (5) regulations and agreement developed to

improve WASH services

24,535 people gained access to shared and/or basic

sanitation services, of which 19,675 people are poor

(B40)

Total leveraged for

several WASH Projects, funded by Local Government

budgets, Central Government allocations, and private

sector firms

Three (3) Citizen Engagement Mechanisms (CEM)

developed to support WASH sector improvement

Deli Serdang District

Sigit Pramulia, Head of Infrastructure

and Area Development Division of

Bappeda of Deli Serdang District

LG od Deli Serdang district has string

commitment to support the operation of

Regular Desludging Service. USAID

IUWASH PLUS helped us to have

treatment plant, desludging operation and

supported regulation.

Pematang Johar

Tandem Hilir I

Sei Mencirim

Namo Mirik

Tanjung Garbus I


Pematangsiantar City

Population:

255,317 people



Challenges

in WASH:

Challenge for desludging in hilly area. Water spring is the most water resources meanwhile vulnerability issues still in

be a mainstream in local government and community.

USAID

IUWASH

PLUS Key

Programs:

In water sector, support Nagahuta Spring vulnerability assessment and action plan, GOI Water Hibah 2021 project,

customer satisfaction survey and NRW Reduction Program. In sanitation sector, with the functioning of the IPLT in

Tanjung Pinggir after repairs, the completion of the MIS management and customer database by UPTD PALD, the

completion of the preparation of administrative SOPs and Technical SOPs, the availability of supporting regulations,

the Mayor of Pematangsiantar launched the LLTT program on Dec 2020





73 (end line)







(B40)

Total I leveraged for



sector firms

One (1) Spring Vulnerability Assessments and Action

Plan document developed and signed by Mayor for

Nagahuta Spring

Pematangsiantar City

Zulkifli Lubis, President Director of

PDAM Pematangsiantar city

After we improved of our performance, the

PDAM's income is increasing by

a year. Also, our employees increase

their skill because they often to get training.

Now we are confident to join Performance-

based Grant on NRW in the period of 2022-

2023 supported by The World Bank – NUWSP

Tanjung Tongah

Nagapitu Nagapita

Banjar Bantan


Sibolga City

Population:

87,626 people



Challenges

in WASH:

Most vulnerability peoples are located in hilly places; need extra effort to develop water and sanitation connection of

both budget and technology.

USAID

IUWASH

PLUS Key

Programs:

In sanitation sector, Installing MIS for management and customer databases as well as the preparation of

administrative SOPs & technical SOPs for UPTD PALD have been completed, and due to the availability of supporting

regulations and management institutions, the mayor of Sibolga launched the LLTT program on Dec 2020.

7,070 people received improved water services from

new connections provided by assisted PDAMs, of

which 6,240 people are poor (B40)


74 (end line)

725 people gained access to safely managed sanitation

services.




sanitation services, of which 825 people are poor

(B40)

Total leveraged for



sector firms

Sibolga City

Inriyani Fransisca Pakpahan,

Beneficiaries of GOI Grant Program

from Aek Parombunan urban village

Still many poor families don’t have access to

safe water supply system. Finally, there are

350 poor families connected to PDAM

system through Grant Program. This is

something important we’ve been waiting

for.

Angin Nauli

Hota Tonga-tonga

Pancuran Pinang

Pancuran Bambu Aek Manis

Aek Parombunan


Tebing Tinggi City

Population:

164,402 people



Challenges

in WASH:

Low budget availability of local government for water and sanitation development. Strong political will from The

Mayor still cannot boost sanitation business development.

USAID

IUWASH

PLUS Key

Programs:

In water sector, support PDAM in NRW reduction and EE improvement, and GIS development. In sanitation sector,

to implementation of LLTT program, the city of Tebing Tinggi already has supporting regulations, management

institutions, MIS and customer databases, so with the completion of the construction of the Tebing Tinggi City IPLT

with a capacity of 10m3/day, the mayor launched the LLTT program on Dec 2020.

655 people received improved water services from


which 350 people are poor (B40)


73 (end line)



Six (6) regulations and agreement developed to improve

WASH services

615 people gained access to shared and/or basic


(B40)

Total leveraged for



sector firms

Tebing Tinggi City

Miskun, WASH entrepreneurs from

Pematang Johar, Tebing Tinggi city

I'm a mason. I used to make septic tank but it

was not impermeable. The septic tanks were

made from bricks. I know this was polluting

the environment. Now I have been trained to

construct the real septic tank. We can enjoy

the benefit of having septic tank.

Mekar Sentosa

Sri Padang

Bandar Utama

Pasir Gambir

Tualang

Karya Jaya


4.2 WEST JAVA, DKI JAKARTA, AND TANGERANG

Overview: With 64.39 million people, the combined population of West Java, DKI Jakarta and

Tangerang (referred to as “W DT”) district represents the highest concentration of population in

Indonesia. With a population growth rate ranging from 1.09% in Jakarta to 2.59% in Tangerang, the

ability of local governments throughout the region to provide access to basic services such as water

supply and sanitation, let alone much needed service improvements, is severely constrained. The

impact this has on health and economic conditions, especially for the area’s poorer population

groups is pronounced.

To support the local governments (LGs) of WJDT

in responding to current and growing needs in the

WASH sector, USAID IUWASH PLUS provided

technical assistance to seven (7) area cities and

districts, including Bogor City, Bogor District,

Bekasi City, Depok City, Karawang District, DKI

Jakarta, and Tangerang District. Some notable

achievements from this collaborative work are as

follows:

• Implementation of urban STBM in all partner

LGs which resulted in the adoption of specialized tools and approach such as Participatory M&E,

the use of Google Forms in monitoring activities, the integration of results and planning

recommendation into LG planning systems, etc.

• Assisted PDAMs in improving outreach and performance such as through: door-to-door

promotion, customer surveys, support in the implementation of GOI-sponsored grant programs,

and assistance in the development of community-based water supply systems.

• Assistance in the development of regular desludging services in six (6) partner cities and districts,

including DKI Jakarta, Tangerang District, Bekasi City, Depok City, and Bogor City and District.

A great partnership shown between LG Depok city and 15 desludging entrepreneurs.

• Work across 27 Hotspot locations that led to 1,925 households gaining access safe water supply

facilities and 1,380 households gaining access to basic sanitation.

The above and additional interventions by USAID IUWASH PLUS in WJDT Region are further

detailed in Annexes 6–11.


program in WJDT Region are as follows:



2. People from B40 households with improved water services from new PDAM connect. 153,295





Map of WJDT



7. People from B40 households gaining access to shared and/or basic sanitation services 99,765

8. WASH entrepreneurs with increased capacity to operate their sanitation businesses 24

9. Septic tank toilet systems sold by WASH entrepreneurs 3,550







16. Partnerships with private sector developed to support WASH sector improvements 17


Lessons Learned: Key lessons learned during the program in WJDT include:

• Formal partnership agreements (or Memoranda of Understanding) are of critical importance and

their absence hinders program implementation (as was the case in DKI Jakarta);

• Given often frequent changes of personnel in leadership positions within many LGs, it is

important to be prepared to orient new leaders;

• New data collection applications such as Google Forms is very attractive to many LGs and can

greatly improve the quality of data collected (ensuing a degree of uniformity, facilitating rapid

real-time analysis, etc.); and

• As in many other areas, identifying key champions within LGs is often critical to success. In

addition to other possible candidates, the LG Sekretaris Daerah (SEKDA) should not be

overlooked.

The Director of the Environmental Office of USAID Indonesia hands over to the Regent of Tangerang the

documentation of USAID IUWASH PLUS activities, achievements, and lessons learned in Tangerang

District. The Bupati of Tangerang district agreed to continue the USAID IUWASH PLUS activities. It

shown in the signing the commitment letter during the closing event of this program.

TAUFIK SUGANDI/USAID IUWASH PLUS


DKI Jakarta Province

Population:

10.56 million people


Water Supply 63%*; Adequate Sanitation 90.35%** (* PAM Jaya 2019, ** Kemenkes 2020)

Challenges

in WASH:

Drinking water and domestic services is still lacking with 26% of population connects to PAM Jaya and the rest use

groundwater. In sanitation sector, 12% population practice open defecation. To support the increased access, land is

an issue to build standard septic tank and/or communal Treatment Plant (IPAL). In another condition, all treatment

plants in low-cost apartments or Rusunawa are in poor condition resulting in poor quality of effluent/overflow. Also,

the O &M operation is poor.

USAID

IUWASH

PLUS Key

Programs:

The main program in DKI Jakarta is in sanitation sector, which works with PD PAL Jaya and Dinas Sumber Daya Air (DSDA)

in doing technical verifivation surveys (using mWater Apps). Partnership with CSR program of APP Sinar Mas and a

consortium with SPEAK and YPCII in development of community-based sanitation system in Tebet Timur and Pademangan

urban villages, and support with the harmonization of Fecal Sludge Management (FSM) Services for Jakarta and its satelite

cities and districts. In hygiene behavior. Collaborate with PAM Jaya in the installation HWWS Station funded by US

INDOPACIFIC Command in 8 rusunawa.


sanitation services

One (1) regulation developed to improve WASH

services



(B40)




sector firms

DKI Jakarta

Province

Mamad, Head of Ciracas Timur of

East Jakarta city of DKI Jakarta

Multi-stakeholder collaboration to make

Ciracas sub-district become free open

defecation (OD) is the best way at this

time. A significant progress has been made,

from 1210 households practicing OD, now

is around 387 households more to be done.

Pademangan Barat

Tebet Timur


Bogor City

Population:

1,112,080 people (Jawa Barat Dalam Angka 2020)


Water Supply 87.41%*; Sanitation 66.47% (Smart STBM)

Challenges

in WASH:

Water supply services and better access to sanitation needs to be improved, especially communities along the

Ciliwung River as the raw water source of PDAM contaminate the river. It also needs innovative approaches to solve

water and sanitation issues to the achievement of ODF as mandated by SDG 2030;

Replication of best practices of e-monev participative to other villages also needed

USAID

IUWASH

PLUS Key

Programs:

Implementation of Participatory Monitoring and Evaluation (M&E) in the hotspot areas especially along the Ciliwung

River and replicate the approach to other villages. In water supply sector, support PDAM on KKMA document and

development of 15 pilot infiltration wells in the Tangkil Spring watershed area and promotion of new water

connections to beneficiaries through GOI Grant program. Also, support LG Grant program for SPAM Communal and

individual septic tank development, implementation of sanitation marketing and support the UPTD PALD with the

MIS Development for L2T2 program.





79 (end line)



Two (2) regulations and agreement developed to




(B40)

Total leveraged for



sector firms


Plan document developed and signed Mayor for

Tangkil Spring

One (1) Citizen Engagement Mechanism (CEM)


Bogor City

Rina Apsari Argarini, Head of

Drinking Water and Division of Public

Work Office

Mapping of Poor Household will support for

targeting the right beneficiaries of Grant

Program for new water connection. We can

check the meeting between criteria set and

the real condition of beneficiaries.

Kayu Manis

Kedung Badak

Tanah Sereal

Babakan Pasar Sempur


Bogor District

Population:

5,427,068 people (Kabupaten Bogor dalam Angka 2021)


Water Supply 76.77%*; Adequate Sanitation 37.74% (Dinas Kesehatan

Kabupaten Bogor)

Challenges

in WASH:

In water supply sector, PDAM has lack Lack of raw water from Ciburial Spring and need to be maintained and in

sanitation sector, lack of regulation aspect to manage domestic wastewater management and community awareness

and access to proper sanitation are still low.

USAID

IUWASH

PLUS Key

Programs:

Support LGs on domestic wastewater management, such as SOP and Policy Formulation; Perbup UPT SPALD, and

MIS LLTT; Support PDAM Tirta Kahuripan on KKMA program for Ciburial Spring and GIS assistance; Training

Financial Analysis Ciawi SPAM; Operational and maintenance training for the Village Sanitation Program, Individual

Septic tank grant program and IDB Sanimas;





78 (end line)



Three (3) regulations and agreement developed to




(B40)

Total ) leveraged for



sector firms


Plan document developed and signed Mayor for

Ciburial Spring

One (1) partnership with private sector developed to

support WASH sector improvements

Bogor District

Eka Bhinekas, Operational Director of

PDAM Bogor district

The increased capacity of Ciawi Water Supply

System to 210 l/sec will help PDAM to expand

the services to 12,000 people. USAID IUWASH

PLUS helped to conduct feasibility study to get

leveraged funding from LG, National

Government nad private sector using BOT

(Built-Operate-Transfer) scheme

Cibinong

Cilebut Barat Cilebut Timur

Rawa Panjang

Tarikolot

Bojong

Nanggewer Tajur


Depok City

Population:

2,056,335 people (BPS 2020)


Water Supply 95.47% (LKPJ 2020); Sanitation 98.00%

Challenges

in WASH:

In water supply sector, PDAM distribution coverage is only 18 % of total household and therefore the community is

using excessive ground water for their household consumption, while in sanitation sector, community still practicing

open defecation and only 4 out of 63 kelurahans are open defecation free.

USAID

IUWASH

PLUS Key

Programs:

Participatory Monitoring and Evaluation (M&E) in hotspot locations (four urban villages and replicate the approach to

another location in same village. In water supply, support PDAM to obtain PBG NUWSP for NRW program and

support LG in the development of SPAM Communal. In sanitation sector, continue to develop the individual septic

tank and implementation of regular desludging and development of Perda and Perwal for domestic management, and

strengthened UPTD IPLT and support for L2T2 program





86 (end line)



Seven (7) regulations and agreement developed to




(B40)

Total leveraged

for several WASH Projects, funded by Local Government


sector firms

Fifteen (15) partnerships with private sector

developed on to support WASH sector

improvements



Depok City

Burhanudin, Head of IPLT Operator

of Depok city

Previously, treatment plant (IPLT) of Depok

City experienced various problems due to

operating the poor and conventional

system. After turning into a mechanical

system, we improved the effluent quality so

we met the standard quality of IPLT

operation.

Kemirimuka

Depok

Bojong Pondok Terong

Abadi Jaya


Bekasi City

Population:

3,075,690 people (BPS Province 2020)


Water Access 82% (RPJMD); Sanitation Access 92% (Smart STBM)

Challenges

in WASH:

Low quality of raw water sources for PDAM to produce safe water for all their citizens. Water supply coverage from

2 PDAMs (Tirta Patriot and Tirta Bagasasi) is 31.44 % and the rest use ground water. High water losses (NRW) rate

of PDAM Tirta Patriot is 16,1%. In sanitation, 8% population still practice open defecation and problem related to the

availability of land to build macro infrastructures, such as IPLT and city scale WWTP.

USAID

IUWASH

PLUS Key

Programs:

Implementation of Participatory M&E in the hotspot areas and replication the approach to other Kelurahans. In water

supply sector, support PDAM in customer service (using mWater Apps) and capacity building to UPTD PALD on O&M Training for the operator (SPAM communal). Bekasi City received water grant program from DKI Jakarta to build SPAM communal managed by UPTD PALD.

In sanitation sector, Support LGs in the development of individual septic tank and IPAL Komunal and review the SOP

of O&M for SPAM communal.





76 (end line)







(B40)

Total leveraged for



sector firms

One (1) partnership with private sector developed

on to support WASH sector improvements

Two (2) Citizen Engagement Mechanisms (CEM)


Bekasi City

Suyanti, General Manager of Dakta

Radio

Dakta Radio has concern in promoting

environmental health issues to public. To

engage more citizen participation, Dakta

Radio conduct regular talkshow to promote

this important issue. They use the

technology to educate people for having

improved hygiene behavior.

Margahayu

Bekasi Jaya


Karawang District

Population:

2,353,920 people (Jawa Barat Dalam Angka 2020)


Water Supply 80.9%; Sanitation 65.21% (Smart STBM)

Challenges

in WASH:

In water supply sector, improvement of access to safe water supply is required, especially for MBR and areas that

have limited water supply. While in sanitation sector, lack of regulation and appropriate institution to manage

domestic management, The existing IPLT is not functioning. Community awareness and proper sanitation access is

still a necessity.

USAID

IUWASH

PLUS Key

Programs:

Participatory Monitoring and Evaluation (M&E) activities in the hotspot areas and replicate the approach to other

urban villages to assure implementation of WASH program with local government funds. Support PDAM to obtain

grant from PNG NUWSP on NRW and EE program and develop GIS program for water distribution pipeline. In

sanitation sector, support technical knowledge on IPLT operation.





71 (end line)

3,100 people get improved sanitation service quality

from an existing “limited” or “basic” service

One (1) regulations and agreement developed to




(B40)

Total leveraged for



sector firms



Karawang District

M. Sholeh, President Director of

PDAM Karawang district

The Performance-based Grant (PBG)

program on NRW and Efficiency Energy is

very important for Karawang district

because it can accelerate the expansion of

PDAM services. This program aimed to

support the dream on excellent

performance of PDAM.

Cirejag

Cikampek Selatan Balonggandu


Tangerang District

Population:

3,245,619 people (Kabupaten Tangerang Dalam Angka 2020)


Water Supply 42.72% (RPJMD P); Sanitation 78.96 % (Web STBM)

Challenges

in WASH:

In water supply, limited access to safe drinking water and proper sanitation to low-income families especially

communities living along the northern coast, PDAM has limited raw water capacity. In sanitation, UPTD/IPLT

management is low, lack of funding for WASH programs to achieve ODF, and the use of village program funds to

speed up access of water and sanitation access to meet the commitment of ODF in 2025

USAID

IUWASH

PLUS Key

Programs:

Replication Participatory M&E to other urban villages to improve WASH access and conduct training in the development of

tools e-monev 5 pilar STBM and google form application. In sanitation sector, capacity building for UPTD PALD and

implementation of regular desludging service (LLTT) program through SOP formulation, MIS development, revision of

retribution tariff ALD and implementation of sanitation marketing program through the partnership between KBMI and

PDAM for alternative financing for new water connections, facilitate LG of Tangerang to collaborate with MFIs and KWS to

improve safe sanitation access through microfinance scheme.





86 (end line)







(B40)

Total leveraged for



sector firms



Tangerang District

Undaya, Beneficiaries of CSR Program

from Kayu Bongkok village

Before, the water we used was in poor

quality. Now, the water qulity id good.

Before I used to go to the river to wash our

clothes. Now I can do washing our clothes

at home. No need for me to get the water

far away.

Kayu Bongkok Sarakan

Pondok Jaya


4.3 CENTRAL JAVA

Overview: Central Java Province has a total population of 34.7 million people and faces multiple

challenges in the WASH sector for which development is viewed as critical to achieving its overall

development goals. Water supply coverage varies greatly across the province and many raw water

supplies which are critical to service expansion are under threat. Despite significant improvement in

some jurisdictions, sanitation is likewise in need of much attention as perhaps evidenced by the

relatively high rate of open defecation of about 5% (or involving about 1.7 million people).

USAID IUWASH PLUS has worked in Central Java by

supporting seven (7) cities and districts, including

Surakarta City, Sukoharjo District, Sragen District,

Magelang City, Magelang District, Salatiga City, and

Wonosobo District. Some notable achievements are as

follows:

• The implementation of Participatory M&E resulted

led to the establishment of community WASH

forums in Magelang and Surakarta City, and the

overall approach is being replicated throughout

those areas;

• The performance of all assisted PDAMs has increased, and the use PDAM Performance Index is

being extended to all area PDAMs;

• Regular desludging services are now fully operational in four (4) cities and districts, including

Surakarta City, Sragen District, Salatiga City and Magelang City;

• Work across 29 Hotspot location that led to 1,021 households gaining access safe water supply

facilities and 1,084 households gaining access to basic sanitation.

The above and additional interventions by USAID IUWASH PLUS in Central Java are further detailed

in Annexes 6–11.


program in Central Java province are as follows:



2. People from B40 households with improved water services from new connections 105,475



5. People trained in gender awareness 748


7. People from B40 households gaining access to shared / basic sanitation services 86,555

8. WASH entrepreneurs with increased capacity to operate sanitation businesses 20







Map of CENTRAL JAVA




16. Partnerships with private sector to support WASH sector improvements 14


Lessons Learned: Key lessons learned during USAID IUWASAH PLUS implementation in Central

Java include:

• The three performance indices utilized under the program are highly useful, not only for

measuring changes in performance, but perhaps more powerfully, for identifying specific areas

and actions requiring further attention. These or similar methodologies should be considered as

requirements in any institutional strengthening activity.

• Sanitation marketing is still a new concept to many in the province, including among WASH

agencies, and further progress will require additional technical assistance and high degree of

institutional nurturing.

• To the extent possible, strategic planning and the development of sector “roadmaps” should be

undertaken in the early phases of implementation of programs such as USAID IUWASHPLUS,

so that they can serve as reference documents for the development of workplans.

• In addition to a wide range of technical challenges, development of the WASH sector in Central

Java as elsewhere is constrained by a lack of human resource capacity. Current plans to better

develop WASH educational institutes and technical training programs will have vital role to play

in redressing this important situation.

• Sector financing remains a critical yet often overlooked aspect of sector development, as well as

the relationship of finance to sector policy and regulation. USAID IUWASH PLUS benefited

from an ability to address the wide array of interlocking finance, governance and technical issues

(from investments in major capital improvements to the establishment of tariff on basic

services) and similar broad capacity should be considered as necessary going forward.

• As experienced elsewhere, any success in Central Java was driven by effective engagement of

the wide array of stakeholders that are critical to sector development. As opposed to a one-off

task such as conducting a workshop or training session, such engagement requires on-going

attention.

In end of December 2021, the UPTD PAL ( operator) provide desludging service (Senja-Sedot Tinja Kota Magelang) to

the communal treatment plant in Panjang urban village (one of hotspot location). The activities in hotspot location

continue to be implemented independently by community members. The coordination between the community M&E

Team members and LG institution goes well as regular activities.

EDY TRIYANTO/USAID IUWASH PLUS


Surakarta City

Population:

522,364 people (BPS/Kota Surakarta Dalam Angka 2021)


Water Supply 94.65% (Bappeda); Sanitation 100% (STBM/MOH)

Challenges

in WASH:

The government has made a strong commitment to WASH development. For example, Surakarta Mayor requested

USAID IUWASH PLUS to support Kampung Sehat Semanggi (Healthy Semanggi Urban Village) as a model for the

slum elimination program. However, the Surakarta people, in general, need motivation to be involved in WASH

facility development.

USAID

IUWASH

PLUS Key

Programs:

Supporting the Kampung Sehat Semanggi program by conducting various activities in the Semanggi Urban Village

hotspot area and improving WASH access through the Development of Master Meter with the Housing, Settlement,

and Land Office. Working with water utility for NRW and EE programs and strengthening of implementation of

regular desludging program.



which 2,415 people are poor (B40)


86 (end line)


sanitation services

Thirteen (13) regulations and agreement developed to




(B40)

Total leveraged



sector firms

Ten (10) partnerships with private sector developed

to support WASH sector improvements



Surakarta City

Agustan, President Director of PDAM

Surakarta city

PDAM Surakarta is one of PDAM that also

manage the desludging services. This brings

some advantages for us both in finance and

long-term plan to secure raw water. We

target an increase of 30% of customers and

building new IPLT in 2022.

Kadipiro

Setabelan

Mojo

Sangkrah


Magelang City

Population:

122,526 people (BPS/Kota Magelang Dalam Angka 2021)


Water Supply 71.48% (Bappeda); Sanitation 97.27% (STBM/MOH)

Challenges

in WASH:

Magelang city has a target to achieve 100% access to water supply despite having no idle capacity. Apart from that,

some of the city's primary sources of water are located in Magelang District, and the city has a high NRW rate. In

sanitation sector, some of areas have geographical barriers to receive septic tank and communal IPAL desludging

services because of their locations in densely populated areas, which are far from and in a lower position than the

main road.

USAID

IUWASH

PLUS Key

Programs:

Supporting urban water grant and DAK, NRW and EE programs (especially obtaining PBG for NRW and EE) and

KKMA. Constructing SPALDS/small scale communal septic tanks in populous urbans through LSIC. Encouraging the

government to adopt the participatory M&E program to the Musrenbang.





95 (end line)




WASH services



(B40)

Total everaged for



sector firms


Plan document developed and signed Mayor for Tuk

Pecah Spring



Magelang City

Handini Rahayu

Kepala BAPPEDA Kota Magelang dan

Pembisa Forum Komunikasi WASH

This WASH Communication Forum can

bring the government closer to

community, so we know

community problems and needs

and can plan programs

for them more quickly.

Kedungsari

Gelangan

Panjang Rejowinangun Utara

Tidar Utara


Magelang District

Population:

1,299,859 people (BPS/Kab. Magelang Dalam Angka 2021)


Water Supply 89.03% (Bappeda); Sanitation 100% (STBM/MoH)

Challenges

in WASH:

The large population and administrative territories characterized by scattered urban areas provide challenges to the

increase in access to water supply and sanitation services. Even now Magelang District has achieved 100% sanitation

but in real 87.71 % is still JSP and JSSP and the rest of 12.28 % stil Sharing. It is difficult for Magelang District to

achieve the 100% water supply and sanitation targets until the end of the project. And since the district does not have

IPLT, safely managed sanitation cannot be implemented.

USAID

IUWASH

PLUS Key

Programs:

Advocacy to district government to accelerate water supply and sanitation development, including advocacy at a

village level for APBDes allocation. Advocacy for readiness criteria fulfillment to obtain support for IPLT development

and participating PBG for NRW reduction.





79 (end line)



(B40)




Plan document developed and signed by Head of

District for Citrosono Spring




sector firms



Magelang District

Isminah, beneficiaries from Pucungrejo

village

Before, our family defecated in public toilets

which located about 30 meters from our

house. So it's a hassle, especially if you have to

go there at night. I want to build a latrine, but

I can't afford to pay for it myself. This CSR

partnership program with YDKK helped me

to get toilet at home by installment process.

Banyurejo Mertoyudan

Pucungrejo

Tamanagung


Salatiga City

Population:

192,322 people (BPS/Kota Salatiga Dalam Angka 2021)


Water Supply 81.35% (Bappeda); Sanitation 100% (STBM/MOH)

Challenges

in WASH:

Salatiga city government is highly motivated to develop the sanitation sector. This motivation is reflected in its large

budget allocation for septic tank and toilet construction grants. Yet, the government still mainly focuses on

infrastructure construction and less considers community participation to ensure sustainability. PDAM Kota Salatiga

does not have sufficient raw water source capacity to expand its service coverage. Thus, they should conserve the

existing water sources as well as develop new water sources.

USAID

IUWASH

PLUS Key

Programs:

Establishing and increasing the capacity of Participatory Monitoring and Evaluation Team. Advocate LG institutions to

support community action plans and adoption the participatory M&E to the Musrenbang/ government budgeting

mechanism. Capacity building to Pokja AMPL/KKMA to improve readiness for water source use and protection.

Support the operation of desludging system.





84 (end line)




WASH services



(B40)

Total leveraged for



sector firms



Kalitaman Spring

Salatiga City

Jadi Amali, Head of Economic

Planning and Development Division of

Bappeda of Salatiga city

LG commitment to support the

sustainability of raw water supply shown in

infiltration pond program. Not only assuring

the funding but also coordinate other

stakeholders to support in constructing the

infiltration ponds every year.

Pulutan

Kutowinangun Lor Kutowinangun Kidul

Salatiga

Sidorejo Kidul


Sukoharjo District

Population:

907,587 people (BPS/Kab. Sukoharjo Dalam Angka 2021)



Challenges

in WASH:

After ODF declaration, LG decided to remove APBD support for community-based systems in water supply and

sanitation sectors. The targeted 100% ODF has been achieved regardless of the quality of access. Due to the Covid-

19 pandemic, WASH funding is once again experiencing challenges because most of the local funds are focused on

handling the pandemic.

USAID

IUWASH

PLUS Key

Programs:

Advocacy to BAPPEDA and relevant LG agencies to raise their understanding on the need of safely managed

sanitation to achieve the SDG targets so that they do not stop at ODF target only. In water supply sector, support

the implementation GOI grant program for water (for low-income community) through disseminating information,

mapping the grant location, and developing marketing strategy.





76 (end line)







(B40)

Total leveraged for



sector firms



Sukoharjo District

Edy Suhardi and Tukimim, WASH

entrepreneurs from Sukoharjo district

Building a strong market for sanitation

through increasing the capacity of sanitation

entrepreneurs, we believe this industry can

contribute to Indonesia's development.

Sanitation business give benefit and in the

same time it will support the government

program to increase WASH access

Sukoharjo Kriwen

Ngadiro Pucangan

Kartasura


Wonosobo District

Population:

879,124 people (BPS/Kabupaten Wonosobo Dalam Angka 2021)


Water Supply 92% (Bappeda); Sanitation 69.77% (STBM/MoH)

Challenges

in WASH:

Access to improved sanitation in this district is very low. Although many people have gooseneck latrines, human

waste is directly disposed to drainage, rivers, or fishponds. The community’s awareness of safely managed sanitation is

poor. The IPLT does not function well and needs technical and operational improvement.

USAID

IUWASH

PLUS Key

Programs:

Participatory assessment and triggering, participatory monitoring and evaluation, and sanitation marketing. In water

supply program, support PDAM to improve their performance. In sanitation sector, support the improvement on

domestic management operator and IPLT revitalization





85 (end line)




services



(B40)

Total leveraged for



sector firms

Wonosobo District

Ummilatul Azizah, Sub-head of Drinking

Water and Environmental Health of

Public Works Office

When I was a sanitarian, I gave up to persuade

people not to do open defecation (OD). USAID

IUWASH PLUS helped me to engage

community people in promoting good behavior

to stop OD. I witnessed a change in the

attitude of the community. Amazing..!

Sariyoso

Kertek Suren Gede


Sragen District

Population:

976,951 people (BPS/Kabupaten Sragen Dalam Angka 2021)



Challenges

in WASH:

Sragen district, related OPDs, and PDAM are highly committed to WASH development. Although Sragen has been

declared free from open defecation, the district has yet to achieve safely managed sanitation. The district's

transportation system and its Septage Treatment Plant management require improvements to be able to reach all

community members. Public awareness-raising is required to promote the scheduled desludging service.

USAID

IUWASH

PLUS Key

Programs:

Participatory assessment and triggering, participatory monitoring and evaluation, and sanitation marketing. In water

supply program, support PDAM to improve their performance and expand the services for the poor through GOI

Grant Program.





79 (end line)







(B40)

Total everaged for



sector firms

Sragen District

Sumarno, Community M&E team

member of Sambiduwur village of

Sragen district

IUWASH PLUS builds people's awareness

through increased knowledge, open

dialogue, appreciating people and involves

the village leaders in community activities.

Now, 90% of families in Sambiduwur village

have their own latrine.

Kalikobok

Sambiduwur

Tegaldowo


4.4 EAST JAVA

Overview: With a population of 39.4 million, East Java province is the second most populous

province in Indonesia. In term of drinking water access, around 33% of the population has access to

piped water from PDAMs and an additional 6% uses a communal water supply system. As concerns

sanitation access, 92.9 % is reported as having access to safe sanitation facilities of which 70.25% uses

what is classified as a healthy permanent latrine. However, of its 38 local governments, less than half

(18) are considered as open defecation free.

USAID IUWASH PLUS has worked in East Java by

supporting eight (8) cities and districts, including the cities

of Surabaya, Malang and Probolingo and the districts of

Gresik, Sidoarjo, Malang, Probolinggo, and Lumajang. Key

activities of the program focused on improving the

performance of water utilities and operators and working

at the community level to promote key WASH behaviors.

Some notable achievements include:

• Working in 21 Hotspot locations that led to 953 households gaining access to safe water supply

facilities and 2,007 households gaining access to basic sanitation;

• Introduction of market-based sanitation (MBS) in Lumajang District, Malang District and

Probolinggo City and District ad which resulted in the sale of 337 septic systems;

• Improved performance on that part of all partner PDAM, noting that use of the PDAM

Performance Index is being extended to all area PDAMs by the provincial water utility

association, PERPAMSI of East Java province;

• The establishment of regular desludging services in six (6) cities and districts, including Gresik

District, Sidoarjo District, Malang City, Probolinggo City and District, and Lumajang District,

noting that the operator in Gresik District was upgraded in status from a Unit Pelaksana Teknis

Daerah (UPTD) to a BLUD (Badan Layanan Umum Daerah), meaning it can operate independent

of a specific local department.

The above and additional interventions by USAID IUWASH PLUS in East Java are further detailed in

Annexes 6–11.


program in East Java province are as follows:



2. People from B40 households with improved water services from new connections 105,245






8. WASH entrepreneurs with increased capacity to operate their businesses 11




Map of East Java







16. Private sector partnerships developed to support WASH sector improvements 22


Lessons Learned: Key lessons learned during USAID IUWASAH PLUS implementation in East Java

include:

• The three performance indices utilized under the program are highly useful, not only for

measuring changes in performance, but perhaps more powerfully, for identifying specific areas

and actions requiring further attention. These or similar methodologies should be considered as

requirements in any institutional strengthening activity.

• To the extent possible, strategic planning and the development of sector “roadmaps” should be

undertaken in the early phases of implementation of programs such as USAID IUWASHPLUS ad

regularly updated, so that they can serve as reference documents for the development of

workplans.

• Providing a substantive platform for community engagement, such as through Participatory

Monitoring and Evaluation, can serve as a critically important aid in how behavior change

activities are implemented and absorbed.

• While behavior change can provide the basis for adoption of improved practices, it is also vitally

important to address other key barriers to adoption such as the availability of solutions to

affordability and availability of appropriate services.

• While much can be accomplished at lower levels of government or at the community level, key

local government leaders (mayors, district chiefs, etc.) are often fundamental to success.

• If persistent, ample opportunities for CSR programming in the WASH sector, but these likewise

require a good deal of facilitation between concerned parties.

Disse Aria Dewi, Director of

Bumdes Wiraraja, Wonorejo,

Lumajang: The potency of the sanitation market here is still

huge, I'm sure because there

are still many who do not have

adequate sanitation facilities.

The Champions of the Market-based Sanitation to support Increased Sanitation Access in Lumajang

District

Titin Umila, Head of KSPPS Fastabiqul

Khirot, Lumajang: We see the potency

of sanitation microfinance is quite promising because the people's

awareness is getting better and better

in having improved facility.

Endah Mardiana, Head of Public Works

Office of Lumajang: Market

Segmentation supported by USAID IUWASH PLUS is very useful and it

benefits us a lot to determine which

one is suitable to receive grant from us.


Surabaya City

Population:

2,970,730 people. Source: Surabaya Dalam Angka 2021


Water Supply 99.0%; Sanitation 98.261%

Challenges

in WASH:

Most of the people in Surabaya who have no access to water supply and sanitation live in informal settlements where

the land belongs to Local Government, PT. KAI, Public Works, Water Resource Office, etc. To serve these people

needs a special approval from the Mayor. Most of them are low-income communities (B40).

USAID

IUWASH

PLUS Key

Programs:

Facilitation for Surabaya City is limited to water supply program. USAID IUWASH PLUS supporting PDAM to

accelerate in reaching the SDG’s Target of water in 2030, especially for people who live in informal settlements

through Master Meter Scheme. USAID IUWASH PLUS work closely with PDAM, community and private sectors for

funding the construction in downstream. Also work with NGO for Community Empowerment.




Total leveraged for

several WASH Projects, funded by private sector firms

through CSR Program



Surabaya City

Jorhan Effendi, Coordinator of CBO

Communication Forum of Surabaya city

After having Master Meter system, now our

standard of living has improved, especially in

health status. Previously, to access clean

water, we have to buy water in jerry cans for

IDR 3,000 rupiah. We used to spend about

IDR 300K per month. Now, wuth PDAM

water, we only pay IDR 45K per month.

Surabaya

There is no hotspot locations in Surabaya city

No hotspot location in Surabaya


Sidoarjo District

Population:

2,033,760 people. Source: Sidoarjo Dalam Angka 2021



Challenges

in WASH:

In water supply sector, PDAM has very high dependence on the surrounding region for water resources (need strong

partnership). The existing distribution network is very limited (the coverage area is still low). The cost for energy

consumption is quite high as well as the NRW. Most of the people who have no access to water supply are poor

communities. In sanitation sector, septage desludging services still need improvement.

USAID

IUWASH

PLUS Key

Programs:

Supporting PDAM in the preparation of Technical SOP, preparation of equity fund (PMD/Penyertaan Modal Daerah)

regulation as the readiness criteria for obtaining GOI Grant Program. In sanitation sector, promote safely managed

sanitation and facilitate the development of UPTD customer database and engaging with private sector for septage

desludging.





84 (end line)







(B40)

Total leveraged for



sector firms

Three (3) partnerships with private sector

developed to support WASH sector improvements

Sidoarjo District

Rudianta, Head of R&D Division of

PDAM Sidoarjo district

Equity fund from the LG of Sidoarjo district

is very helpful for PDAM to improve their

service coverage. The investment in 2021-

2024 will be used to develop Umbulan

Regional SPAM that become our strategic

issues. We need to update local regulations

to ensure sustainability of equity capital.

Kedungpandan

Krian

Wunut


Gresik District

Population:

1,311,215 people. Source: Gresik Dalam Angka 2021


Water Supply 66.27%; Sanitation 94.44%.

Challenges

in WASH:

In water supply sector, PDAM has very high dependence on the surrounding region for water resources (need strong

partnership). The cost for PDAM energy consumption is quite high and cost of the people with no access to water

supply are poor communities. In sanitation sector, there is still lack of data of qualified septic tank to support LLTT.

USAID

IUWASH

PLUS Key

Programs:

In water supply sector, support in increasing the performance of PDAM through development of Business Plan year

2020-2024 and NRW Reduction program. In sanitation program, support the development of regulations for

domestic and tariff, develop an android application for census of proper septic tank to support LLTT program.





82 (end line)







(B40)

Total leveraged



sector firms

Five (5) partnerships with private sector developed

on to support WASH sector improvements



Gresik District

Siti Aminatus Zariyah, Direktur

Utama PDAM Giri Tirta Kabupaten

Gresik

SPAM Bendung Gerak Sembayat meets

water needs in North of Gresik. With this

private partnership program, the target to

improve service coverage in North Gresik

and performance improvement will be

more quickly achieved.

Kroman

Sidokumpul

Peganden


Probolinggo City

Population:

239,649 people. Source: Kota Probolinggo Dalam Angka 2021


Water Supply 99.99%; Sanitation 95.74%.

Challenges

in WASH:

In water supply sector, PDAM has very high dependence on surrounding region for water resources. The used raw

water source (Ronggojalu spring) is located in the administrative area of Probolinggo District. NRW is also quite high

and willingness to pay and connect to PDAM is relatively low.

USAID

IUWASH

PLUS Key

Programs:

In water supply sector, mainly support PDAM in controlling NRW level. In sanitation sector, capacity building for

Communal IPAL KPP/KSM and rusunawa, and promoting safely managed sanitation to Local Government/Sanitation

POKJA.





77 (end line)







(B40)

Total leveraged for



sector firms



Probolinggo City

Ari Puspita, Head of Infrastructure and

Development Area of Bappeda of

Probolinggo city

Safely managed drinking water and sanitation

for the community is our common concern.

We need support and commitment from all

stakeholders to make it happened. LG of

Probolinggo city will coordinate stakeholders

to aim this objective.

Pilang

Kanigaran

Kebonsari Kulon

Jati


Probolinggo District

Population:

1,152,537 people. Source: Kabupaten Probolinggo Dalam Angka 2021


Water Supply 98.81% Sanitation 72.37%

Challenges

in WASH:

In water supply sector, there are many springs that can be used for water supply resources, but the quantity is

decreasing. Technical staffs and operators of PDAM need to be improved. In sanitation sector, operator for Domestic

Waste Management is new and still need improvement.

USAID

IUWASH

PLUS Key

Programs:

In water supply sector, support PDAM in securing water resources through KKMA and in sanitation program,

continue to promote safely managed sanitation to Local Government/Sanitation POKJA.





81 (end line)







(B40)

Total leveraged for



sector firms



District for Tancak Spring

Probolinggo District

Ulfiah, Community M&E Team of

Alaskandang village of Probolinggo

district

In the beginning it's really hard to convince

people but after a while they want to listen.

Yes, slowly people understand the importance

of healthy latrine. In my family, I convince my

husband to have latrine in our house so no

need for us to defecate in the river.

Alas Kandang

Kalibuntu

Patokan


Lumajang District

Population:

1,119,000 people. Source: Jatim Dalam Angka 2021



Challenges

in WASH:

PDAM has many springs that can be utilized as raw water but water quantity of the springs began to decrease.

Operation and technical management of PDAM needs to be improved. The challenge in sanitation sector is that there

is no private sector for septage desludging yet to help the UPTD.

USAID

IUWASH

PLUS Key

Programs:

In water supply sector, supporting PDAM in securing water resources through KKMA-RA development program/

Improvement of human resources and management capabilities through series of technical training. In sanitation

sector, support the development of regulations for domestic retribution and promotion of safely managed sanitation.





82 (end line)


sanitation services

Eight (8) regulations and agreement developed to




(B40)

Total leveraged for



sector firms



District for Sumbertopo Spring



Lumajang District

Imam S afi’i and Supri ani, ouple

from Rogotrunan village

Together with my wife, alhamdulillah our

sanitation business is more advanced and

improve our economy. My wife takes a role

in promoting healthy toilet and as WASH

entrepreneur, I construct the septic tank.

This effort will improve their health.

Rogotruna

n

Tompokersan Karangsari


Malang City

Population:

844,000 people. Source: Jatim Dalam Angka 2021


Water Supply 99.89%; Sanitation 83,25%

Challenges

in WASH:

PDAM has very high dependence on the surrounding region for water resources (need strong partnership); more

than 90% of PDAM water sources (springs) are outside the administrative area of Malang city. In sanitation sector, the

topography and contour of Malang City is one of the challenges to implement safely managed sanitation due to the

difficulty in desludging, especially in high density areas; some communal IPAL are in these areas; PDAM Malang has

potential to be an operator of LLTT, but still needs regulations and approval from decision makers.

USAID

IUWASH

PLUS Key

Programs:

Supporting PDAM in securing water resources through KKMA-RA program. Implementation of WASH microfinance

for improving access to sanitation sector. Promotion of safely managed sanitation and capacity building of Communal

IPAL KPP/KSM and Rusunawa.





92 (end line)


sanitation services





(B40)

Total leveraged for



sector firms

Two (2) Spring Vulnerability Assessments and Action

Plan documents developed and signed by Mayor for

Clumprit and Binangun Spring (collaborated with APIK

Program)

Eight (8) Citizen Engagement Mechanisms (CEM)


Malang City

Djaka Setyanta, Manager of Raw Water

& Water Quality of PDAM Malang city

The Spring vulnerability assessment and the

construction of infiltration ponds will give

positive impact in increasing quantity

and the quality of Clumprit Spring. The spring

debit is degraded for 2.3 l/s every year. We

need to do some actions to bring back the

debit of the spring.

Kasin

Tunjungsekar

Sukun Tanjungrejo


Malang District

Population:

2,654,448 people. Source: BPS 2021


Water Supply 97.28% Sanitation 97.25%

Challenges

in WASH:

Malang District is a district in East Java Province which has the highest number of poor family. Malang District is not

yet ODF. At present desludging in Malang District is still limited to serve the Communal WWTP managed by CBO

(KPP-KPP), since there is no regulation for Domestic Management and its retribution yet. The septage treatment

plant is not in a good condition and need to be rehabilitated

USAID

IUWASH

PLUS Key

Programs:

In water supply sector, support PDAM in securing water resources through KKMA-RA program and PPP for new

water production system for Southern supply area. Implementation of microfinance for improving access to WASH

and in sanitation sector, increase access to sanitation facilities to support the stunting reduction program and

promote regular desludging program.





72 (end line)




sanitation services, of which 2,410 people are poor (B40)

Malang District

Nursalim, Volunteer Leader from

Pakiskembar Village

Pakiskembar village volunteers are committed

to becoming sanitation entrepreneurs in order

to improve sanitation access in their village. "I

will support the village government this year to

build 20 latrines that are budgeted for by the

village government and in partnership with the

private sector."

Pakiskembar

Kebonagung


4.5 SOUTH SULAWESI AND EASTERN INDONESIA

Overview: The USAID IUWASH PLUS region of South Sulawesi and Eastern Indonesia (SSEI)

encompasses a wide range of jurisdictions with varied capacities in the WASH sector and equally

diverse set of challenges. Key sector challenges include high rates of Non-Revenue Water (which

range from 18% to 49%), declining supplies of quality raw water, and issues of concern to specific

areas, such as saltwater intrusion in the case of Ternate City. In the sanitation sector and with some

notable exceptions, services are generally less developed with the introduction of Fecal Sludge

Management (FSM) services relatively new to many areas.

USAID IUWASH PLUS has worked in SSEI Region by

supporting eight (8) cities and districts, including the cities of

Makassar, Ternate and Jayapura and the districts of Barru,

Bulukumba, Bantaeng, Central Maluku, and Jayapura. Key

activities of the program focused on improving the

performance of water utilities and operators and working at

the community level to promote improved WASH

behaviors. Notable achievements include:

• Work in 48 Hotspot locations that led to 660

households gaining access to safe water supply facilities and 967 households gaining access to

basic sanitation;

• Development of a Business Plan for the new Regional Water Supply System, Maminasata, per

request from Ministry of Public Works and Housing;

• Development of Business Plan for the PDAM of Ternate;

• Monitoring of Sanitation Marketing activities in all assisted cities and districts;

• Development of BLUD (Badan Layanan Umum Daerah) for domestic services in Makassar city.

The above and additional interventions by USAID IUWASH PLUS in South Sulawesi and Eastern

Indonesia region are further detailed in Annexes 6–11.


program in South Sulawesi and Eastern Indonesia region are as follows:



2. People from B40 households with improved water services from new connect. 84,785



5. People trained in gender awareness 687



8. WASH entrepreneurs with increased capacity to operate their businesses 29







Map of SSEI




16. Partnerships with private sector to support WASH sector improvements 5


Lessons Learned: Key lessons learned during USAID IUWASH PLUS implementation in SSEI

Region include:

• Commitment of LG partners is of obvious and critical importance—and is greatly reinforced if

backed up by official documentation such as strategic sector plans, the local Mid-Term

Development Plans (RPJMDs) and similar formal statements. The absence of such formal

guidance can, in fact, serve as an important impediment in related dialogue.

• The identification and support of local ‘Champions’ is often necessary to advance key issues, but

given frequent changes of personnel within local government offices, this generally requires a

high degree of patience and ability to pivot to new partners.

• Coordination between Provincial and Local Government is important to support development

of policies solutions. Additionally, while many initiatives can be pursued at the local level and

independent of provincial oversight, capacity building efforts should also involve the provincial

level to ensure that all parties have common understandings of what is required and will

demonstrate needed support when required.

• While USAID IUWASH PLUS has accomplished much in terms of engaging the private sector in

WASH-related activities, such involvement remains in a very nascent stage of development. I

addition to identifying opportunities for the private sector, this often requires assistance at a

number of levels, including policy development, guidance in procurement and contracting

processes, as well as the development of clear and transparent monitoring systems.

• The emergence of COVID-19 presented numerous challenges, many of which could be resolved

through the adoption of on-line platforms for meetings, workshops, promotional events, etc.

However, many partners lack the capacity (technical acumen, equipment, etc.) to readily

participate on such platforms. Adapting to the capacities of partners, such as through hybrid

formats, is key.

The introduction of regular desludging services in the City of Makassar has met with much success and growing

demand for services requires several new interventions such as: increasing the capacity of IPLT Nipa-Nipa; completing

IPAL Losari (with a capacity of 7,000 m3/day); and changing the status of the operator to that of a BLUD (Badan

Layanan Umum Daerah) which will give more flexibility in overall, system management. As related by Imbang Muryanto,

Head of Infrastructure and Area Development of the Makassar planning department (Bappeda), “Before USAID

IUWASH PLUS, we were crawling; and we now need to be ready to run.”

USAID IUWASH PLUS


Makassar City

Population:

1,423,877 people (Kota Makassar dalam Angka 2021, BPS version)


Water Supply 63.6%; Sanitation 100%.

Challenges

in WASH:

In water sector, High NRW rate and high investment costs for the addition of piped networks. In sanitation sector,

not optimum of IPLT operation, L2T2/L2T3 program need improvements, UPT PALD to become BLUD.

USAID

IUWASH

PLUS Key

Programs:

Participatory monitoring and evaluation in hotspot location and implementation of sanitation marketing. In water

supply sector, support monitoring Analysis Raw Water to Support SPAM Barombong. In sanitation sector, assisted

UPT PALD in monitoring MIS Data Base FY4 and the development of MOU with private sector on wastewater

desludging and formulation of safely managed water and sanitation regulation. Support the development of Pokja AMPL

Roadmap of South Sulawesi Province.





80 (end line)


sanitation services

Two (2) regulations and agreement developed to improve

WASH services



(B40

Total leveraged for


through CSR Program

Five (5) partnerships with private sector developed

to support WASH sector improvements

One (1) Citizen Engagement Mechanism (CEM) developed

to support WASH sector improvement

Makassar City

Kerlinus Bumbungan, Head of Operator

(UPTD) of Makassar city

The strong private partnership and increasing

people’s awareness on the importance of regular

desludging service cause the need to improve the

capacity of the IPLT Nipa-Nipa Makassar

(30m3/day). We are still working on it and also

developing the IPAL Losari (7000m3/day).

Maccini Gusung

Barana Barabaraya Utara

Barabaraya Selatan

Lette


Barru District

Population:

184,452 people (Kabupaten Barru dalam Angka 2021, BPS version)


Water Supply 29.3%; Sanitation 100%.

Challenges

in WASH:

In water sector, lack of raw water source. In sanitation sector, low investment costs for the sanitation facility

infrastructure and management agencies yet to be developed.

USAID

IUWASH

PLUS Key

Programs:

Participatory monitoring and evaluation program as part of implementation of urban STBM and support WASH

promotion. In water supply sector, support PDAM services and performance through revision of the business plan

and NRW reduction program and PDAM SOP development. In sanitation sector, establishment of team; support the

development of regulation and operation of IPLT.





61 (end line)


sanitation services, all people are poor (B40

Four (4) regulations and agreement developed to




Total I ) leveraged for



sector firms

Barru District

Suheri Made, President Director of

PDAM Barru district

Now we have a target and already know

how to make our PDAM healthy. We are

confident to manage our PDAM and don't

feel shy again to meet stakeholder and

Bupati because our performance is good.

We have Business Plan and

cash to operate our PDAM.

Mangkoso

Mangempang

Sumpang Binange

Kiru-kiru

Lalolang

Tanete


Bantaeng District

Population:

196,716 people (Kabupaten Bantaeng dalam Angka 2021, BPS version).


Water Supply 48.6%; Sanitation 100%

Challenges

in WASH:

In water sector, coverage of PDAM Pipeline network; High water loss rate (NRW). In sanitation sector, L2T2 and

L2T3 programs have not been implemented, individual and communal sanitation systems is not optimal, IPLT is not

optimum.

USAID

IUWASH

PLUS Key

Programs:

Participatory monitoring and evaluation program in hotspot location. In water supply sector, develop PDAM business

plan, GIS Program for PDAM and KKMA document. In sanitation sector, support the implementation of LLTT

program through census septic tank, MIS database of desludging customer of UPT PALD and development of Local

Regulation on domestic wastewater. Support Pokja AMPL on determination of WASH target 2020-2024.

29.900 people received improved water services




82 (end line)







(B40)

Total everaged for



sector firms



District for Eremerasa Spring



Bantaeng District

Andi Putri, Head of Infrastructure and

Facility Division of Bappeda

Bulukumba district

The role of the Lotongglotong spring is very

important and strategic for drinking water

services, for that the LG of Bulukumba has

allocated APBD for the construction of

1,995 infiltration ponds in this catchment

area.

Palantikang

Tapanjeng

Bontosunggu Malilingi

Letta


Bulukumba District

Population:

437,607 people. (Kab. Bulukumba dalam Angka 2021, BPS version)


Water Supply 8.4%; Sanitation 100%

Challenges

in WASH:

In water supply sector, high levels of water loss (NRW), vast coverage of service areas and limited-service capabilities

and PDAM Management problems. In sanitation sector, IPLT is just started to build, no management institution and

regulation.

USAID

IUWASH

PLUS Key

Programs:

Water supply program: PDAM business plan development. Sanitation program: review the DED for IPLT. Advocacy

to increase WASH budget through planning and budgeting process and encourage budget commitment (SKPD Forum

and KUA/ PPAS advocacy; Implement urban STBM and Support the urban WASH promotion, Development of KKMA

document

495 people received improved water services, of



65 (end line)



(B40)

Total leveraged for



sector firms



District for Lotong-lotong Spring



Bulukumba District

Riphanova Skandi Hakim, Manager of

Technical Division of PDAM

Bantaeng.

Inventory of data regarding the network and

customers is very important for PDAM

decision making. USAID IUWASH PLUS

increases PDAM staff capacity in developing

GIS program. Now, we can develop better plan

to expand our services.

Bentenge Ela-ela

Kasimpureng

Tanah Kongkong

Terang-terang


Ternate City

Population:

205,001 people. (Kota Ternate dalam Angka 2021, BPS version)


Water Supply 78,6%; Sanitation 99,05%

Challenges

in WASH:

In water supply sector: high levels of water loss, vast coverage of service areas and limited-service capabilities, PDAM

water quality and service. In sanitation sector: low capacity of IPLT, it needs to increase from 5 m3 to 15 m3/day.

USAID

IUWASH

PLUS Key

Programs:

Participatory monitoring and evaluation in hotspot location, implementation of triggering for urban sanitation and partnership with

KOTAKU. In water supply sector, supported PDAM on energy efficiency, business plan development and water tariff evaluation. In

sanitation sector, supported UPTD PALD to complete the database, billing system, GIS/MIS for LLTT/LLTTT. Partnership with CSR

Programs to support the improvement of WASH Sector. Encourage the increase of WASH budget through planning and budgeting

process and encourage budget commitment (SKPD Forum and KUA/ PPAS advocacy).



all people are poor (B40)


64 (end line)






sanitation services, all people are poor (B40)

Total leveraged for



sector firms



Ake Gaale Spring



Ternate City

Jumila Malik, Beneficiaries of Healthy

Toilet of LG of Ternate city

Before USAID IUWASH PLUS come, only

few families have toilet. Most of us shared

toilet with neighbor. After USAID IUWASH

PLUS promoted this program to Public

Works Office, they construct an example in

our area. Now all of us already has toilet in

our own house.

Sulamadaha

Loto

Foramadiahi Tabona

Dufa-dufa

Sangaji


Central Maluku District (Masohi)

Population:

423,094 people (Kab. Maluku tengah dalam Angka 2021, BPS version).



Challenges

in WASH:

Regulation on wastewater management including wastewater desludging tariff not yet available; Vast coverage of

service areas and limited-service capabilities (islands), Raw water quantity and quality problem.

USAID

IUWASH

PLUS Key

Programs:

Implementation of uirban STBM. In water supply sector, supported PDAM on Business Plan and SOP development

and reviewing drinking water tariffs and improving the quality of human resources. In sanitation sector, support the

development of management regulations and wastewater desludging tariff. Budget advocacy to increase of WASH

budget through planning and budgeting process and encourage budget commitment (SKPD Forum and KUA/ PPAS

advocacy)




61 (end line)

Total ) leveraged

for several WASH Projects, funded by Local

Government budgets, Central Government

allocations, and private sector firms


services

Central Maluku District

Ibu Wahda, Head of Masohi Sub-

district of Central Maluku district

Collaboration through synergizing the

concerns among stakeholders need to be

increased to support the operation of the

"Rumah Monev" as a forum to discuss

drinking water, sanitation and hygiene

behavior.

Ampera Lesane

Letwaru

Namaelo Namasina


Jayapura City

Population:

303,760 people (Kota Jayapura dalam Angka 2021, BPS version)


Water Supply 63,5%; Sanitation 91.56%

Challenges

in WASH:

Low coverage of individual improved septic tank, High water loss rate; illegal PDAM connection, water meter

installment at household level; L2T2/L2T3 for islands community and at the hills, IPLT condition.

USAID

IUWASH

PLUS Key

Programs:

Implementation of urban STBM and supporting the urban WASH promotion. In water supply sector, development of

PDAM Business plan. In sanitation sector, development of regulations and management institutions and advocacy to

housing developer to build septic tank. Budget advocacy to leverage Dana Kampung for WASH development and to

increase of WASH budget through planning and budgeting process and encourage budget commitment (SKPD Forum

and KUA/ PPAS advocacy)


new connections provided by assisted PDAMs, all people

are poor (B40). This achievement. is same as Jayapura

District as they only have 1 PDAM to serve Jayapura


74 (end line)


sanitation services





Total leveraged for


through CSR Program



Jayapura City

Sugeng Hadi Sucipto, Head of CV

bangun Sanitasi, WASH entrepreneur

from Jayapura city

We all need hygiene lifestyle. Newly, the

opportunity supported this lifestyle is still

developed in a few percent. Means

opportunity for the future sanitation

business will be advantageous in terms of

company profit as well as for health status

Hamadi

Bhayangkara Imbi

Tanjung Ria

Holtekam Koya Tengah


Jayapura District

Population:

166,171 people. (Kab. Jayapura dalam Angka 2021, BPS version)


Water Supply 12,4%; Sanitation 73.72%

Challenges

in WASH:

Low coverage of individual improved septic tank, IPLT has been built but not yet functioned, High water loss rate;

illegal PDAM connection, Most houses with no water meter installed; L2T2/L2T3 for islands community;

USAID

IUWASH

PLUS Key

Programs:

Implementation urban STBM and support the urban WASH promotion. In sanitation sector, launching the LLTT

program, preparation of regulations and management institutions and business plan development, and establishment

of operator. Conduct budget advocacy to increase of WASH budget through planning and budgeting process and

encourage budget commitment (SKPD Forum and KUA/ PPAS advocacy).



all people are poor (B40). This achievement. is same as

Jayapura City as they only have 1 PDAM to serve Jayapura


56 (end line)


sanitation services





Total leveraged for



sector firms



Jayapura District

Magdalena Susi Dike, Head of

Community M&E team of Khena U

Embainye of Jayapura district

Five years of togetherness in an effort to

improve access to drinking water, sanitation

and hygiene behaviors are not a long time

to change behavior but also not a short

time to see the changes that occurred.

Dobonsolo

Hinekombe

Hobong

Ifale

Ifar Besar

Sentani Kota

Sereh

Yahim

Yobeh

Yobei


5. PROGRAM MANAGEMENT

A program the size, nature, depth and breadth of USAID IUWASH PLUS demands a robust system

of management protocols which can organize, oversee and guide the numerous complex

components and activities, while at the same time not overly encumbering the staff responsible for

carrying out the work. This requires clear, consistent requirements for organization, time

management, and administrative and financial rules that can free up the technical staff to spend the

maximum amount of time on achieving the goals of the program.

Within sections on program Management and Coordination, Monitoring and Evaluation, and

Environmental Compliance, USAID IUWASH PLUS presents the management protocols, systems

and approaches we used to facilitate technical implementation.

PROGRAM MANAGEMENT AND COORDINATION

In order to obtain consistent and comprehensive management throughout the project, IUWASH

PLUS incorporated a ‘matrix management’ system, which ensures both technical and hierarchical

management for the program.

Program Management

The tools and systems USAID IUWASH PLUS incorporated into the programs are briefly described

herein, with links to more detailed information:

• Personnel – With several previous USAID programs in the water and environment sectors, as

well as other government and donor programs, there is an impressive array of highly qualified

and experienced professionals, management staff and support staff. Staff were recruited and/or

selected in a competitive process. During the life of project, USAID IUWASH PLUS maintained

approximately 229 staff (88 female and 141 male). The staff retention rate is relatively high (7.4).

The figure consisted of 196 staff of regular USAID IUWASH PLUS and 32 staff are under

USAID-SECO Partnership Program

• Staff Training – In order to properly orient staff to project systems and procedures, staff

training was initiated in year one and continued annually. Examples of training include

procurement, financing, accounting & taxes, surveys, mWater™, GIS, TAMIS, and all technical

areas.

• Health and Security – The project prepared and maintained a Security Manual with

guidelines on what to do in various situations of crime, unrest, kidnapping, traffic safety, and

health. In Program Years 4 and 5, the project incorporated special protocols in response to the

COVID-19 pandemic and adapted them as we learned more about the nature of the virus and

to respond to GOI restrictions.

• National Support to Regional Programs – As part of the matrix management system,

managers in the regional offices manage ‘down’, while technical specialists in the National Office

manage ‘across’ the regions. This technique supplements technical capability in the regions,

while optimizing the use of technical specialists in the overall program. The same holds true to

administrative and financial management.

• TAMIS – USAID IUWASH PLUS Contractor, DAI Global, LLC, runs a highly specialized,

proprietary Technical and Administrative Management Information System (TAMIS), which

enables teams to organize, coordinate, and access information in real time through its automatic


replication function. This is critical when hundreds of staff need to use data and information at

the same time.

• Annual Inventory Report – Physical assets of the project, in particular Non-Expendable

Property (NXP), are tracked and summarized in our Annual Inventory Report to USAID. It is

not only a regulatory requirement, but it is imperative in order to keep track of the myriad

equipment and furnishings utilized in undertaking a program this size.

• Berita Acara Serah Terima (BAST) – The BAST is a way for the project to officially

report to the GOI, Bappenas in this case, the nature and value of what has been provided to the

GOI under this program.

• Coordination with GOI Partners – Coordination with the primary partners in national

government—namely ministries for National Planning/Bappenas, Public Works and Housing,

Health, and later, Finance and Home Affairs—is essential for effective implementation of the

project and to maximize the impact of achievements. This was done in a variety of ways,

including technical team (Tim Teknis) meetings, field visits to regional project locations, GOI

Echelon 2 official meetings, and technical meetings with the various ministries on an as-needed

basis.

Internal Coordination

With USAID program staff, and an overall project staff in Jakarta and the regions numbering upwards

of 200 people, effective internal coordination methods are critical. These methods included:

• Bi-Weekly Meetings with USAID – At mutual agreement with the Contract Officer’s

Representative, a series of Bi-Weekly Meetings was established and maintained continuously

throughout the five years and eight months of the project. The effectiveness of Bi-Weekly

Meetings is not to be underestimated, as it kept USAID informed of the myriad technical

activities in the five regions, as well as the financial status of the project.

• Internal Team Meetings – Periodic but consistent communication is essential in keeping

everyone informed as well as working toward consist of application across five diverse regions

of the project. This was achieved by weekly Monday morning staff meetings with senior

managers and regional managers, monthly staff meetings with each regional office, quarterly

progress reviews with the DAI home office project support unit, and quarterly regional

managers’ meetings bringing all five regional management staff together with the national office

component leaders and technical specialists.

Special Events and Visitors

A program of this size, nature and importance often will draw the attention of US government

officials, other USAID WASH programs from around the world, as well as international and bilateral

organizations with common interests. As such, as best evidenced in APR PY4, visits to the field by

the USAID Washington and Indonesian Mission personnel, Swiss Government officials, and other

USG interested officials were accommodated based on official authorized requests through the

COR.

MONITORING AND EVALUATION

Monitoring and Evaluation (M&E) was a critical function of program management that measured

project accomplishment against set target for the project. The leadership team also performed


adaptive management in response to M&E findings. A detailed description of the M&E function is

contained in the project’s Activity Monitoring and Evaluation Plan, (AMEP), which include

information on the results framework, summary of interventions, performance indicators and

reference sheets, baseline and targets by year, date management and reporting protocols.

Tools and procedures applied by the USAID IUWASH PLUS M&E team include:

• Wealth Quintile Determination – Used to target beneficiaries who represent the bottom

40th percentile in wealth (B40).

• Data Quality Assurance – DQAs assess the quality, integrity and reliability of the data being

collected and analyzed in the project. It is assessed for validity, reliability, integrity, precision and

timeliness.

• Support to Formative Research – Important Formative Research necessary to provide

guidance toward appropriate solutions is aided by M&E team-led data analysis.

• Support to Market Segmentation Study – The M&E Team assisted in identifying low-

income families who need grant funding as opposed to those who are eligible for microfinance

loans.

• TAMIS Training for Regional Teams – To optimize the use of TAMIS’ M&E function,

members in the five regional teams needed to be trained to input data so that all users have real-

time access.

• Support surve s using mWater™ ppli ation – The mWater™ application provided

unique opportunities to collect data in communities and receive it in real time. mWater™ was

particularly impactful during the COVID-19 pandemic when travel restrictions were in place.

The application enabled community members who were previously trained to collect the data

absent team members who were unable to travel.

• Capacity Building to LG Partners – On occasion, the M&E Team has provided training to

local government officials at their request in the use of mWater™ to enable them to perform

their own data collection and analyses.

• Participatory Monitoring and Evaluation – One of the most impactful and effective

methods of community action is the Participatory M&E program. Using a series of prescribed

steps, this method was effectively used by communities to identify and present their needs and

concerns directly to local government officials for action and budget commitment.

• Most Significant Change (MSC) Stories – This method of qualitative monitoring is useful

for identifying impacts that are challenging to gather through traditional M&E data collection. It

involves a systematic collection and evaluation of stories of change stemming from project

interventions from beneficiaries, and provides a window for the project to more fully and

holistically understand and document how the project is actually impacting peoples’ lives.

Quantitative M&E

For most project indicators, relatively accessible and quantifiable data can be collected to measure

progress against targets, e.g., number of people receiving improved water connections, or number of

people receiving improved access to safely managed sanitation. However, other aspects of the work

require complex analyses to determine if we are actually identifying the correct beneficiaries, for

example, the B40 (APR PY2 page 104) or developing procedures for identifying increases in a


PDAM’s residential connections which can be attributed to IUWASH PLUS as opposed to the

increase which would have occurred without project intervention (attribution).

Early in the program, the use the Data Quality Assessment tools described above were essential in

assuring that the quantifiable and measurable data collected and analyzed represented the actual

progress achieved in the project.

Qualitative M&E

Qualitative M&E is conducted in parallel with the quantitative assessments in order to better

understand how and in what ways project interventions impacts peoples’ lives on a personal and

daily basis. The tools used for Qualitative M&E include Participatory M&E and Most Significant

Change, as mentioned above. The value of the qualitative analysis is that donors, partners,

government officials and stakeholders can more easily see, beyond the numbers, the quality of life

changes effected by various intervention conducted under IUWASH PLUS.

ENVIRONMENTAL COMPLIANCE

A very important aspect of Program Management is that of Environmental Compliance. It is

important that WASH-related construction activities do not, in any way, negatively impact public

health or environmental conditions in the areas those activities take place, as required of USAID-

funded activities through Title 22, Code of US Federal Regulations, Part 216. Although IUWASH

PLUS was predominantly a technical assistance project, select assistance provided logically resulted

in new or improved infrastructure.

USAID IUWASH PLUS works with partners to guarantee environmental compliance

CV Gatra Perkasa is USAID IUWASH PLUS partner

that supports septic tank construction in Magelang city.

Like any partner involved in construction and

engineering, they must meet minimum safety

requirements. To ensure environmental compliance

under Government of Indonesia regulations, USAID

IUWASH PLUS worked with CV Gatra Perkasa to

develop a checklist of activities and potential hazards

before beginning construction work. Once construction

began, USAID IUWASH PLUS used the checklist as a

reference to monitor and supervise the construction

and to confirm continued environmental compliance.

Construction activity by CV Gatra Perkasa


USAID IUWASH PLUS’

environmental compliance support

is not limited to large contractors

such as CV Gatra Perkasa. Mr.

Julianto is a WASH entrepreneur

and small contractor from Sragen

district, who often works with the

local Health Office to build septic

tanks with a small team consisting

of himself and 2 assistants. Before

receiving support from USAID

IUWASH PLUS, Mr. Julianto had a

limited understanding of work

safety laws and legal requirements

for partners working in

construction. After receiving training from USAID IUWASH PLUS, Mr. Julianto has a much

stronger understanding of environmental compliance and works to ensure that it is imbued

throughout the work that he does: when working at construction sites, Mr. Julianto now ensures

that both himself and his assistants are properly outfitted with Personal Protective Equipment

(PPE) such as boots and helmets. Thanks in part to the support of USAID IUWASH PLUS,

construction partners both large and small can be sure their work is done safely and

environmentally compliant.

All of the assistance USAID IUWASH PLUS provided over the past five years was guided by an

Environmental Mitigation and Monitoring Plan (EMMP) when applicable, which was prepared under

the guidance of the USAID-prepared Initial Environmental Examination (IEE). Construction activities

were also conducted in compliance with the Ministry of Public Works Reg. No. 21/201,

Construction Management Safety Systems. All concerned USAID IUWASH PLUS staff were trained

in these techniques, and inspections were carried out periodically every quarter. Likewise, all scopes

of work for vendors or construction companies carrying out the work included environmental

compliance clauses and requirements. The final Status of EMMP is described in Annex 12.

Pak Julianto and team now always wear PPE while working at

construction sites.


6. PROJECT MONITORING & EVALUATION

This section describes the final achievements of USAID IUWASH PLUS over the life of the project

as represented by results and outcomes defined within the program’s Activity Monitoring and

Evaluation Plan (AMEP) Third Revision of November 2020. This version of the AMEP accommodated

several adjustments under the governing contract, most notably those that added targets and

outcomes as set forth under the USAID-SECO Partnership. In reviewing this, further note that:

• Based on AMEP Third Revision, IUWASH PLUS continued to track a total of 29 outcomes,

including 8 Standard USAID Indicators and 21 Custom Indicators. Note that HR1 consists of

two (2) outcomes: HR1a for the total connections by PDAM indirectly assisted by IUWASH

PLUS; and HR1b for B40 connections from PDAM indirect connections and directly assisted

connections.

• Among the 29 outcomes, only two outcomes that have not met the LOP target. These

outcomes and the reasons for the shortfall are as follows:

Outcome Reason Not Met LOP Target

C2a – PDAM

Performance

Index

Two PDAMs (PDAM Maluku Tengah and Bulukumba) did not increase their

performance due to both a lack of commitment from the PDAM and their

respective local governments, as well as the very low status from which they

were starting.

C3d – Increase

capacity of GOI

on commercial

financing

Due to the COVID-19 pandemic, activities to increase the capacity of the GOI

to access commercial finance was postponed and some expected participants

from Ministry of Finance did not receive approval to attend the offline training

due to internal policy related to COVID-19 pandemic.

• The twenty-seven (27) outcomes met their LOP target and are divided into the following:

➢ Two (2) outcomes met 100% of their LOP target, including: C1c – Number of WASH

business development services firms accessible to targeted areas; and C4a – Number of

WASH inter-agency coordinating entities at national level strengthened. These are both

Custom Indicator;

➢ Twenty-five (25) outcomes surpassed their LOP target. The range in percentage terms by

which they exceeded their target was between: 105.6% for HR1b, the number of people

from the B40 and EI receiving improved water services quality, a Standard Indicator; and

593.25% for Outcome C2f, the amount funding leveraged through WASH financing

support, another Standard Indicator.

• Under USAID-SECO Partnership program, there were a total of 19 indicators that, using the

terminology of SECO, consisted of 4 impact indicators, 7 outcome indicators and 8 output

indicators. Of the total of 19 indicators, final achievements were as follows:

➢ Nine (9) indicators had no specific target. USAID IUWASH PLUS only reported the final

achievement without comparing to a specific target;

➢ One (1) indicator did not achieve the LOP target. The indicator was SP2 – the percentage

change of non-revenue water (over baseline) in 6 PDAMs. This was due to restrictions on

mobility due COVID-19, which delayed baseline data collection (as physical measurement

at the household level was required, but not allowed).


➢ One (1) indicator met 100% of LOP: SC7 – the number of Center of Excellency providing

NRW and EE trainings.

➢ Eight (8) indicators surpassed the LOP Target. The range in percentage terms by which

they exceeded their target was between: 107.14% (for Indicator SP8 – the number of

performance improvement action plans (PIAP) implemented across 7 PDAMs); and

903.22% (Indicator SC1 – the increase in revenue by USD).

The following section is a summary of the final achievements of USAID IUWASH PLUS indicators

based on approved AMEP. The summary includes information on Life of Project (LOP) targets,

annual achievement from PY1 to PY5, total achievement as a % of total target, and remarks on

noteworthy issues.


6.1 SUMMARY OF ACHIEVEMENT OF AMEP OUTCOMES – STATUS FINAL REPORT

AMEP Outcome Indicator

Target Over

the life of

Project

PY 1

Achievement

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement

PY 5 Achievement Final

Achievements

as % of total

target

Remarks Sep’ Fe ’

HIGH LEVEL RESULTS (HR)

HR1a – Total Connection

Number of people overall and

from the B40 and EI receiving

improved water services

quality as a result of U.S.

Government assistance.

(Standard Indicator)

1,100,000 0 236,095 293,690 372,410 429,710 303,075 1,634,980

(148.63%)

Detailed information of this

achievement is attached in

Annex 13

Total Achievement of HR1a

HR1b – B40 Connection

Number of people from the

B40 and EI receiving improved

water services quality as a

result of U.S. Government

assistance. (Standard Indicator)

500,000

(B40) 0 57,010 81,810 114,650 160,795 113,795 528,060

(105.61%)



Annex 13

Total Achievement of HR1b

HR2

Number of people gaining

access to safely managed

sanitation services as a result

of U.S. Government assistance.


500,000

0 24,915 327,060 252,695 361,105 0 965,775

(193.16%)



Annex 14

Total Achievement of HR2


AMEP Outcome

Indicator

Target

Over the

life of

Project

PY 1

Achievement

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement


Achievements

as %

of total

target


TRAINING PARTICIPANT RESULTS

T1

Number of people

participating in USAID

IUWASH PLUS training

related activities (Custom

Indicator)

100,000 20,557 36,687 32,078 40,162 25,706 10,244 165,434

(165.43%)


achievement is attached in Annex

15

Total Achievement of T1

T2

Number of people trained

to advance outcomes

consistent with gender

equality or female

empowerment through

their roles in public or

private sector institutions

or organizations (Standard

Indicator)

5,000 531 1,077 1,717 1,079 867 173 5,444

(108.88%)



16

Total Achievement of T2

COMPONENT 1 RESULTS: Improving Household WASH Services

C1a

Number of people from

the bottom 40% by wealth

gaining access to shared or

basic or sanitation services

as a result of USG

assistance. (Standard

Indicator)

250,000

(All B40) 0 17,520 35,165 68,680 73,280 78,080 272,725

(109.09%)



17

Total Achievement of C1a


AMEP Outcome

Indicator

Target

Over the

life of

Project

PY 1

Achievemet

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement


Achievements

as % of total

target


C1b

Percentage of

households with soap

and water at a

handwashing station

commonly used by

family members


20% 0 0 7.22% 17.61% 26.55% 0 26.55%

(132.77%)



18

Total Achievement of C1b

C1c

Number of WASH

business development

services firms accessible

to targeted areas

(Custom Indicator)

10 0 0 0 1 7 2 10

(100.00%)



19

Total Achievement of C1c

C1d

Number of commercial

enterprises with

improved WASH

product or service

offerings as a result of

U.S. Government

assistance.

(Custom Indicator)

100 0 13 39 33 35 3 123

(123.00%)



20

Total Achievement of C1d



Target Over

the life of

Project

PY 1

Achievement

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement


Achievements

as % of total

target


C1e

Number of new/improved

mechanisms for civil society

organizations and/or non-

governmental organizations to

advocate for the supply of

better WASH services.

(Custom Indicator)

35 0 0 8 13 15 6 42

(120.00%)

Detailed information of

this achievement is

attached in Annex 21

Total Achievement of C1e

C1f

Number of WASH community

plans adopted by stakeholders

(Custom Indicator)

100 N/A N/A 42 57 53 2 154

(154.00%)


this achievement is


Total Achievement of C1f

C1g

Number of toilets and septic

tank systems sold

(Custom Indicator)

5,000 N/A N/A 306 840 3,951 557 5,654

(113.08%)


this achievement is


Total Achievement of C1g



Target

Over the

life of

Project

PY 1

Achievement

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement


Achievements

as % of total

target


COMPONENT 2 : Strengthening City and District WASH Institutional Performance

C2a

Number of water utilities

(PDAMs) with improved

service delivery performance.

(Custom Indicator)

35 0 0 15 24 31 31 31

(88.57%)



Annex 23


C2b

Number of locations that have

completed water safety plans

and are taking actions and

making investments to

improve the quality, reliability,

and safety of water delivered

to urban households,

particularly in the face of

climate change vulnerabilities.

(Custom Indicator)

13 0 0 2 4 8 0 14

(107.69%)



Annex 24


C2c

Number of local sanitation

management units with

improved service delivery

performance. (Custom

Indicator)

30 0 0 22 26 34 34 34

(113.33%)



Annex 25




Target

Over the

life of

Project

PY 1

Achievement

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement


Achievements

as % of total

target


C2d

Number of local governments

with improved WASH service

delivery performance.


30 0 0 27 31 32 32 32

(106.67%)



26


C2e

Number of new and/or

revised laws, policies,

regulations, or agreements in

place that promote access to

improved WASH services.

(Custom Indicator)

35 3 24 34 31 19 14 125

(357.14%)



Annex 27


C2f

Number of people receiving

improved sanitation service

quality from an existing

“limited” or “basic” service


10,000 N/A N/A 7,960 35,115 16,250 0 59,325

(593.25%)



Annex 14


COMPONENT 3 : Strengthening the WASH Financing Environment

C3a

Number of local government

institutions, utilities, and/or

enterprises securing finance

for service delivery

improvements. (Custom

Indicator)

50 0 20 17 16 3 0 56

(112.00%)



Annex 28



AMEP Outcome

Indicator

Target Over

the life of

Project

PY 1

Achievement

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement


Achievements

as % of total

target


C3b

Number of public-private

partnerships established with

IUWASH PLUS support.

(Custom Indicator)

40 0 6 13 11 28 2 60

(150.00%)


this achievement is



C3c

Number of policy and

regulatory reforms for

commercial finance enabled

for WASH service providers.

(Custom Indicator)

3 0 0 0 0 4 0 4

(133.33%)

Detail status of this

achievement is attached

in Annex 30


C3d

Number of Government of

Indonesia institutions with

increased capacity in

commercial finance. (Custom

Indicator)

5 0 0 0 0 0 4 4

(80.00%)

Detail status of this

achievement is attached

in Annex 31



AMEP Outcome

Indicator

Target

Over the

life of

Project

PY 1

Achievement

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement


Achievements as

% of total target


C3e

Percentage change

in budget

appropriations for

WASH by targeted

local governments.

(Custom Indicator)

20% 0 0 51% 58% 94% 94% 94%

(469.20%)


this achievement is



C3f

Amount of funding

leveraged through

WASH financing

support. (Standard

Indicator)


this achievement is



COMPONENT 4: Advancing National WASH Advocacy, Coordination and Communication

C4a

Number of WASH

inter-agency

coordinating entities

at national level

strengthened.

(Custom Indicator)

2 0 0 1 1 0 0 2

(100.00%)


this achievement is




AMEP Outcome

Indicator

Target

Over the

life of

Project

PY 1

Achievement

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement


Achievements

as % of total

target


C4b

Number of knowledge

products developed

(Custom Indicator)

20 1 12 16 45 23 15 112

(560.00%)



Annex 35


C4c

Number of knowledge

events or workshops held.

(Custom Indicator)

60 6 23 28 16 14 0 87

(145.00%)



Annex 36


C4d

Number of people with

increased

knowledge/skills/awareness

as a result of

events/workshop (Custom

Indicator)

1,200 140 476 608 251 229 0 1,704

(142.00%)



Annex 36


C4e

Number of national level

WASH policies,

regulations,guidelines or

frameworks

developed,strengthened or

adopted (Custom

Indicator)

5 0 1 1 2 2 1 7

(140.00%)



Annex 37


C4f

Number of signature

programs developed

(Custom Indicator)

5 N/A N/A 0 2 3 1 6

(120.00%)



Annex 38



6.2 SUMMARY OF ACHIEVEMENT FOR THE USAID-SECO CO-FUNDING PARTNERSHIP OF AMEP OUTCOMES, STATUS FINAL REPORT

AMEP Outcome

Indicator

Target

Over the

life of

Project

PY 1

Achievement

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement


Achievements

as % of total

target


IMPACT INDICATOR (SI)

SI1 Number of persons with

access to better (basic)

services (Standard

Indicator)

60,000 N/A N/A N/A 0 0 82,780 82,780

(137.97%)



Annex 39

Total Achievement of SI1

SI2

Number of new connection

per utility

(Custom Indicator)

No specific

target N/A N/A N/A 0 0 16,556 16,556

(N/A)



Annex 39


SI3

Service Coverage (%) per

utility

(Custom Indicator)

No specific

target N/A N/A N/A 31.83% 27.76% 36.63% 32.07%

(N/A)



Annex 40


SI4

Rating in the GOI Utility

Performance Index

(Custom Indicator)

No specific

target N/A N/A N/A SEHAT SEHAT SEHAT SEHAT

(N/A)



Annex 41



AMEP Outcome

Indicator

Target

Over the

life of

Project

PY 1

Achievement

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement


Achievements

as % of total

target


OUTCOME INDICATOR (SC)

SC1

Improved Revenue by USD

(Custom Indicator)



Annex 42

SC2 Operating Ratio (%)

(Custom Indicator)

No specific

target N/A N/A N/A 0.84 0.87 0.82 0.84

(N/A)



Annex 43

Total Achievement of SC2

SC3 Billing Collection Rate (%)

(Custom Indicator)

No specific

target N/A N/A N/A 97.15% 97.38% 93.82% 96.12%

(N/A)



Annex 44


SC4 Deferred investment costs

through better efficiency

(Custom Indicator)



Annex 45

SC5

Water Quality Compliance

(Custom Indicator)

No specific

target N/A N/A N/A MSAB MSAB MSAB MSAB

(N/A)



Annex 46


SC6

Operation Hour (Custom

Indicator)

No specific

target N/A N/A N/A 23 23 23 23

(N/A)



Annex 47


SC7

Number of Centre of

Excellency providing NRE

and EE trainings (Custom

Indicator)

2 N/A N/A N/A 0 0 2 2

(100.00%)



Annex 48



AMEP Outcome

Indicator

Target

Over the

life of

Project

PY 1

Achievement

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement


Achievements

as % of total

target

Remarks

Sep’ Fe ’

OUTPUT INDICATOR (SP)

SP1

Amount of investment

leveraged to improve

NRW and EE in water

service provision for 7

PDAMs. (Custom

Indicator)



Annex 49

Total Achievement of SP1

SP2

Percentage change of non-

revenue water (over

baseline) in 6 PDAMs.

(Custom Indicator)

5% to 7.5%

Reduction N/A N/A N/A 0 0.4% 3.1% 3.1%

(61.71%)



Annex 50


SP3

Percentage change in

energy consumption (over

baseline) in 4 PDAMs.

(Custom Indicator)

15%

Reduction N/A N/A N/A 0 0 24.4% 24.4%

(162.83%)



Annex 51


SP4

Energy cost to operational

cost Ratio (%) per

supported utility. (Custom

Indicator)

No specific

target N/A N/A N/A 12.48% 12.53% 12.80% 12.60%

(N/A)



Annex 52




Target

Over the

life of

Project

PY 1

Achievement

PY 2

Achievement

PY 3

Achievement

PY 4

Achievement


Achievements

as % of total

target

Remarks

Sep’ Fe ’

SP5

Green House Gas (GHG)

emissions reduced as

impacts of energy

efficiency. (Custom

Indicator)

No specific

target N/A N/A N/A 0 0 220 220

(N/A)



Annex 53


SP6

Number of standard

operating procedures are

developed, approved, and

implemented across 7

PDAMs. (Custom

Indicator)

35 SOPs N/A N/A N/A 0 0 72 72

(205.71%)



Annex 54


SP7

Number of PDAM staff

trained in NRW, EE and

other technical and non-

technical topics of planning,

operation and monitoring

(Custom Indicator)

600 people N/A N/A N/A 237 422 249 908

(151.33%)



Annex 55


SP8

Number of performance

improvement action plans

(PIAP) implemented across

7 PDAMs. (Custom

Indicator)

28 PIAPs N/A N/A N/A 10 13 7 30

(107.14%)



Annex 56



ANNEX

USAID IUWASH PLUS WEALTH SURVEY IMPLEMENTATION

Type of Survey Location Population (HH) Sample (HH) Result

B40 Verification for

Outcome HR1b –

Indirect Support

All USAID IUWASH

PLUS assisted PDAM

except:

• Surakarta city

(there is no new

PDAM Regular

connection)

• Eastern Indonesia

(all new connections

counted as B40)

127,536 16,322 Average of 22.2% of

the population is B40

or Total 28,327 HH

are B40

B40 Verification for

Outcome HR1b –

Direct Support (GOI

Grant Program,

community-based

water supply

Program and Master

Meter Program)

All USAID IUWASH

PLUS assisted cities/

districts except:

• Tebing Tinggi city,

Malang city and

Malang district

(there is no water

program through

USAID IUWASH

PLUS direct

support)



counted as B40)

34,395 9,332 Average of 49.7% of


or Total 17,093 HH

are B40

B40 Verification

Survey for Outcome

C1a (Individual,

Communal Sanitation

and Sewerage

System)

All USAID IUWASH PLUS assisted cities/ districts except:

• Surabaya city (there is

no USAID IUWASH

PLUS support on basic

sanitation program)

• Malang district

(survey cannot be

done due to Covid-19

pandemic)



counted as B40)

22,687 11,758 Average of 61.3% of


or Total 13,910 HH

are B40

Total 37,412


NEW CONNECTION FROM WATER GRANT PROGRAM

No PDAM

New Connection from Water Grant Program (Household)

PY2 PY3 PY4 PY5 (Sep 2021) PY5 (Feb 2022) TOTAL

All B40 All B40 All B40 All B40 All B40 All B40

I NORTH SUMATERA

1 Kota Medan 849 503 1460 861 2,309 1,364

2 Kabupaten Deli Serdang 1220 593 1203 565 665 313 518 243 3,606 1,714

3 Kota Pematangsiantar 959 942 500 490 715 701 2,174 2,132

4 Kota Sibolga 650 602 183 170 833 772

5 Kota Tebing Tinggi 0 0

II WEST JAVA/DKI/KAB.TANGERANG

6 Kota Bogor 3516 1024 299 102 300 102 1,502 511 251 85 5,868 1,824

7 Kabupaten Bogor 865 54 1924 77 2,082 83 4,871 214

8 Kota Depok 814 32 814 32

9 Kota Bekasi 344 0 344 0

10 Kabupaten Karawang 51 45 3936 984 3,814 954 5,146 1287 2,389 597 15,336 3,866

11 Kabupaten Tangerang 0 0

12 DKI Jakarta 0 0

III CENTRAL JAVA

13 Kota Surakarta 0 0

14 Kota Magelang 1,006 612 436 266 322 196 1,764 1,075

15 Kabupaten Magelang 742 445 517 305 514 303 1,773 1,053

16 Kota Salatiga 0 0

17 Kabupaten Sukoharjo 2,100 694 2,880 662 1,846 425 1,501 668 1,002 446 9,329 2,894

18 Kabupaten Wonosobo 3,106 2652 2,985 2537 3,047 2590 9,138 7,779

19 Kabupaten Sragen 1,412 736 760 396 2,172 1,133

IV EAST JAVA

20 Kota Surabaya 0 0

21 Kabupaten Sidoarjo 197 44 1,302 286 835 184 2,334 514

22 Kabupaten Gresik 200 49 200 49

23 Kota Probolinggo 179 26 179 26

24 Kabupaten Probolinggo 577 527 576 524 1,153 1,051

25 Kabupaten Lumajang 1,534 1,235 1,534 1,235

26 Kota Malang 0 0

27 Kabupaten Malang 0 0

V SOUTH SULAWESI & EASTERN INDONESIA

28 Kota Makassar 0 0

29 Kabupaten Barru 506 476 508 478 505 475 1,519 1,428

30 Kabupaten Bantaeng 1242 959 1038 1,007 1,301 1,262 502 486 509 493 4,592 4,206

31 Kabupaten Bulukumba 0 0

32 Kota Ternate 55 55 55 55

33 Kabupaten Maluku Tengah (Masohi) 0 0

34 Kota dan Kabupaten Jayapura 0 0

11,555 4,457 13,984 5,173 16,350 9,631 18,534 8,329 11,473 6,827 71,896 34,417


FINAL ACHIEVEMENT ON THE STATUS OF IPLT DEVELOPMENT

IPLT Name

Initial Status Final Status

Optimal Almost

Optimal

Not

Optimal

Not

Functioning

Under

Construction

No

IPLT Optimal

Almost

Optimal

Not

Optimal

Not

Functioning

Under

Construction

No

IPLT

North Sumatera

1. Medan – Cemara √ √

2. Deli Serdang – Tungkusan (Conventional) √ √

3. Deli Serdang – Tungkusan (Mechanical) √ √

4. Deli Serdang – Tanjung Selamat √ √

5. P. Siantar – Tanjung Pinggir √ √

6. Sibolga √ √

7. Tebing Tinggi √ √

WJDT

8. Kota Bogor √ √

9. Kab Bogor √ √

10. Kota Depok √ √

11. Kota Bekasi √ √

12. Kab Karawang √ √

13. Kab Tangerang √ √

14. Jakarta – Duri Kosambi √ √

15. Jakarta – P. Gebang √ √

CJRO

16. Kota Surakarta √ √

17. Kota Magelang √ √

18. Kab. Magelang √ √

19. Kota Salatiga √ √

20. Kab Sukoharjo √ √

21. Kota Sragen √ √

22. Kota Wonosobo √ √

EJRO

23. Kab Sidoarjo √ √

24. Kab Gresik √ √

25. Kota Probolinggo √ √

26. Kab Probolinggo √ √

27. Kab Lumajang √ √

28. Kota Malang √ √

29. Kab. Malang √ √

USAID IUWASH PLUS ANNUAL PROGRESS REPORT 5, OCTOBER 2020–SEPTEMBER 2021 | 155

QUARTERLY PROGRESS REPORT 21, JULY–SEPTEMBER 2021

IPLT Name

Initial Status Final Status

Optimal Almost

Optimal

Not

Optimal

Not

Functioning

Under

Construction

No

IPLT Optimal

Almost

Optimal

Not

Optimal

Not

Functioning

Under

Construction

No

IPLT

SSEI

30. Kota Makassar √ √

31. Kab Barru √ √

32. Kab Bantaeng √ √

33. Kab Bulukumba √ √

34. Kota Ternate √ √

35. Kab Maluku Tengah √ √

36. Kota Jayapura √ √

37. Kab. Jayapura √ √

Total 1 3 18 6 2 7 19 12 4 0 1 1


FINAL ACHIEVEMENT OF MFI DISBURSING WASH MICROFINANCE

TO HOUSEHOLDS

No MFI Name Location

WASH Micro Credit

Recipients (HH) Value of WASH

Credit ($) Sanitation

Water

Connection

1 Koperasi Benteng

Mikro Indonesia

(KBMI)

Tangerang, Banten 1348 98

2 Mitra Bisnis Ventura

(MBK)

Tangerang, Banten 1648 -

3 BPR NBP 12 Tangerang, Banten 1 -

4 BPR NBP 32 Karawang, West Java 4 -

5 Koperasi Syariah

Baytul Ikhtiyar

(BAIK)

Bogor, West Java 169 112

6 BPRS HIK Insan Cita Bogor, West Java 3 232

7 Koperasi Syariah

Idrissyah

Jakarta, DKI Jakarta 1 -

8 PD BPR Kota

Magelang

Magelang, Central Java - 2

9 BPR NBP 25 Deli Serdang, North

Sumatera

6 -

10 BPRS Puduarta Insani Deli Serdang, North

Sumatera

24 -

11 Koperasi Syirkah

Fastabiqul Khoirot

Lumajang, East Java 20 -

12 Credit Union (CU)

Amanah

Probolinggo, East Java 1 -

13 Koperasi Syariah

Bakti Huria

Makassar, South

Sulawesi

1 -

Total 3226 444


LIST OF LSIC ACTIVITIES DURING THE PERIOD OF

USAID IUWASH PLUS

No Activity Type of Activity IDR Value Location Time Implementing

Partner

1 Developing Open Source

Hardware (OSH) for

Water Pressure Sensor

(Phase-1)

Fixed Price

Purchase Order

(FPPO)

Kota Bekasi and Kota

Bogor

1 Aug 2017 – 31

Aug 2018

PT. Makedonia

Indonesia Raya

2 RPAM Strategy

Development

Fixed Price

Purchase Order

(FPPO)

National 13 Nov 2017 –

31 Oct 2018

Ir. Arief Sudradjat, MIS,

PhD

3 Septic Tank Upgrading in

North Sumatra

Grant, Fixed Price

Purchase Order

(FPPO), Event

Kota Medan and Kab.

Deli Serdang

Mar 2018 – Mar

2021 • Ir. Ruby Repelita

Capri Tarigan,

ST,MSi.

• PT. Ganeca

Environmental

Service

• CV. Razasa Agung

4 Septage Management

Program for BMI -

Kabupaten Tangerang

Grant and Fixed

Price Purchase

Order (FPPO)

Kab. Tangerang Mar 2018 – July

2019

FORKAMI

5 Spring Vulnerability

Assessment (KKMA)

Capacity Development

In-kind Grant,

Grant and Price

Purchase Order

(FPPO)

Kab and Kota

Magelang, Kota

Salatiga, National

Feb 2018 – Apr

2021

PT. Nisipa Bangun

Indonesia and

AKATIRTA

6 Master Meter development

in Surabaya

Grant Kota Surabaya May 2018 – Feb

2020

Yayasan Investasi Sosial

Indonesia (YISI)

7 Participatory DED design

for IPLT Deli Serdang and

Tebing Tinggi

Fixed Price

Purchase Order

(FPPO) and Event

Kota Tebing Tinggi and

Kab Deli Serdang

Jan 2018 – Mar

2019

PT Tata Tirta Utama

8 Construction of small

(shared) communal septic

systems in densely

populated neighborhoods

in Kota Magelang, Central

Java

Fixed Price

Purchase Order

(FPPO) and Event

Kota Magelang Mar 2018 – Aug

2019 • Anang Bagus

Setiawan ST., MSc.

• Taufiqurrokhman

• CV. Gatra Perkasa

9 Strengthening FORKALIM

as National Association for

Domestic Wastewater

Operators (for sewerage

and on-site systems)

Event, Price

Purchase Order

(FPPO) and In-kind

Grant,

Jakarta/National Nov 2017 – Mar

2021 • Sani S.S

Prawirakoesoema

• Zulfa Hananiawati

• FX Paulan Aji Brata

Setiawan

• Alpha Cipta

Computindo

• PT. Silcon Adilaras

• PT. Berkah Bina

Bersama

10 Promotion Strategy PD

PAL Jaya

Fixed Price

Purchase Order

(FPPO) and Event

Jakarta Oct 2018 – Jul

2021

PT. MarkPlus Indonesia

11 Setting Up Foundation for

Fecal Sludge Management

Implementation in Kota

Ternate

Fixed Price

Purchase Order

(FPPO) and Event

Kota Ternate Jul 2019 0 May

2020 • PT. Dwikarsa

Envacotama

• Indonesian Institute

for Sustainable

Mining (IISM)

12 Marketing Strategy &

Action Plan Development

for Operators (UPTD

PAL)

Fixed Price

Purchase Order

(FPPO)

Kota Bekasi, Kota

Bogor, Kab. Gresik, &

Kab. Sidoarjo

Dec 2018 – Sep

2019

PT. MarkPlus Indonesia

13 Support to the NRW

Reduction & Energy

Efficiency Partnership

In-kind Grant and

Fixed Price

Purchase Order

(FPPO)

Kota and Kab.

Magelang

Nov 2018 –

Nov 2020 • PT. Tridinamika Jaya

Instrument

• PT. Bemaco

Rekaprima

14 Engaging Private

Desludging Companies to

Increase Safely-Managed

Sanitation Access

Fixed Price

Purchase Order

(FPPO)

Kab. Sidorajo, Kab.

Gresik, Kota Magelang

& Kota Makassar

Aug 2019 – Apr

2021

FORKAMI

15 Open Source Hardware

(OSH) Phase-2

Fixed Price

Purchase Order

(FPPO) and Event

Kota Bekasi, Kota

Bogor, Kota Malang,

Kota Depok and Kota

Salatiga

Jan 2019 – Nov

2020

PT. Indogreen

Technology &

Management


No Activity Type of Activity IDR Value Location Time Implementing

Partner

16 Developing Creative Media

for Learning and BC

communication

Fixed Price

Purchase Order

(FPPO)

ational Mar 2019 – Jul

2020

PT. Storia Suksesindo

Projekta

17 Finding an Effective

Approach and Incentive to

Increase Water Supply

Access for B40

Fixed Price

Purchase Order

(FPPO)

ational Feb 2020 – Sep

2021

Center for Population

and Policy Studies,

Universitas Gadjah

Mada

18 Developing Technology

Options for Sludge

Management in Challenging

Areas through Sludge

Dewatering

Grant ota Malang & Kota

resik

May 2020 – Nov

2021 • PT. ITS Sain &

Tekno

• PT. Garis Harmoni

19 Capacity Building/Training

of NRW Reduction for 5

PDAMs

Fixed Price

Purchase Order

(FPPO)

ota Gresik, Kota

robolinggo, Kota

akassar, Kab. Barru,

ota Pematang Siantar,

ota Tebing Tinggi

Feb 2020 – Jun

2021

PT. Agrapana Amarta

Renergi

20 Capacity Building for

Energy Efficiency at 4

PDAMs

Fixed Price

Purchase Order

(FPPO)

ota Tebing Tinggi,

abupaten Gresik,

ota Probolinggo &

abupaten Barru

May 2020 – Dec

2020

PT. Silcon Adilaras

21 Building Capacity of Local

Government in

Implementing KKMA

Action Plans through

Infiltration Ponds in West

Java-Jakarta and Tangerang

Region, Central Java

Region, and East Java

Region

Grant abupaten Bogor,

ota Salatiga, Kota

agelang, Kabupaten

agelang, Kabupaten

robolinggo,

abupaten Lumajang,

ota Malang & Kota

atu

Jul 2020 – Mar

2021

Yayasan Lingkungan

Hidup Seloliman

(YLHS)

22 Engaging Business

Development Services

(BDS) to Build Business

Capacity of Sanitation

Entrepreneurs in 4 USAID

IUWASH PLUS Regions

Grant ab. Tangerang, Kota

ogor, Kota Bekasi,

KI Jakarta, Makassar,

ab. Barru, Kota &

ab Malang, Kab.

umajang, Kota & Kab

agelang, Kab

ukoharjo,

Mar 2020 – Dec

2021 • PUPUK Bandung

• IBI Makassar

• PUPUK Surabaya

• CEMSED Salatiga

• PT ITS Tekno Sains

23 Building Capacity for

Implementing New RPAM

Framework in 3 PDAMs

Fixed Price

Purchase Order

(FPPO)

ota Salatiga, Kota

doarjo & Kota

akassar

Apr 2020 – Sep

2021

PT. Agrapana Amarta

Renergi

24 Enhancing Capacity

Building Program for

PDAM through E-learning

Fixed Price

Purchase Order

(FPPO)

ational Feb 2020 – Dec

2020

PT. Arfadia

25 Initial Assessment on

Harmonization Cross-

Boundary FSM Services for

Jakarta and Its Satelite

Cities & Districts

Fixed Price

Purchase Order

(FPPO)

JDT Region Jun 2020 – Apr

2021

PT. Envitek Sanitra

Utama

Total (IDR)

Total (USD)



SUMMARY OF USAID IUWASH PLUS COMPONENT-BASED

ACTIVITIES DURING THE LIFE OF PROJECT – COMPONENT 1

No Assisted City/District Formative

Research

Urban

STBM

Participatory

M&E

Citizen

Engagement

Mechanism

Sanitation

Market-

Based

Approach

Regional: North Sumatra

1 Medan City ◼ ◼ ◼ ◼

2 Tebing Tinggi City ◼ ◼ ◼

3 Pematangsiantar City ◼ ◼ ◼ ◼

4 Sibolga City ◼ ◼

5 Deli Serdang District ◼ ◼ ◼ ◼

Regional: West Java, DKI Jakarta, Tangerang District

6 Bogor City ◼ ◼ ◼ ◼

7 Bogor District ◼ ◼ ◼ ◼

8 Depok City ◼ ◼ ◼ ◼

9 Bekasi City ◼ ◼ ◼ ◼ ◼

10 Karawang District ◼ ◼ ◼ ◼

11 DKI Jakarta ◼ ◼ ◼ ◼

12 Tangerang District ◼ ◼ ◼ ◼ ◼

Regional: Central Java

13 Surakarta City ◼ ◼ ◼ ◼ ◼

14 Sukoharjo District ◼ ◼ ◼ ◼

15 Sragen District ◼ ◼

16 Magelang City ◼ ◼ ◼ ◼

17 Magelang District ◼ ◼ ◼ ◼ ◼

18 Salatiga City ◼ ◼ ◼

19 Wonosobo District ◼ ◼

Regional: East Java

20 Surabaya City ◼

21 Gresik District ◼ ◼ ◼ ◼

22 Sidoarjo District ◼ ◼ ◼

23 Malang City ◼ ◼ ◼ ◼

24 Malang District ◼ ◼ ◼

25 Probolinggo City ◼ ◼ ◼ ◼

26 Probolinggo District ◼ ◼ ◼ ◼

27 Lumajang District ◼ ◼ ◼ ◼

Regional: South Sulawesi and Eastern Indonesia (SSEI)

28 Makassar City ◼ ◼ ◼ ◼ ◼

29 Barru District ◼ ◼ ◼ ◼


No Assisted City/District Formative

Research

Urban

STBM

Participatory

M&E

Citizen

Engagement

Mechanism

Sanitation

Market-

Based

Approach

30 Bulukumba District ◼ ◼ ◼ ◼

31 Bantaeng District ◼ ◼ ◼

32 Ternate City ◼ ◼ ◼ ◼ ◼

33 Central Maluku District ◼ ◼ ◼

34 Jayapura City ◼ ◼ ◼ ◼ ◼

35 Jayapura District ◼ ◼ ◼ ◼ ◼




ACTIVITIES DURING THE LIFE OF PROJECT – COMPONENT

2/WATER

N

o

Assisted

City/District

PDAM Performance Improvement SPAM

Region

al

Wate

r

Hibah

Povert

y

Study

KKMAR

A

Pilot

RPA

M NR

W

E

E

Busine

ss Plan

Devt

Tariff

Revie

w &

Billing

GI

S



2 Tebing Tinggi

City

◼ ◼ ◼ ◼

3 Pematangsiant

ar City

◼ ◼ ◼ ◼ ◼ ◼ ◼


5 Deli Serdang

District

◼ ◼ ◼ ◼ ◼ ◼


6 Bogor City ◼ ◼ ◼ ◼

7 Bogor

District

◼ ◼ ◼

8 Depok City ◼

9 Bekasi City ◼ ◼

10 Karawang

District

◼ ◼ ◼ ◼

11 DKI Jakarta

12 Tangerang

District

◼ ◼


13 Surakarta City ◼ ◼ ◼ ◼ ◼ ◼

14 Sukoharjo

District

◼ ◼ ◼ ◼ ◼ ◼

15 Sragen

District

◼ ◼ ◼


17 Magelang

District

◼ ◼ ◼ ◼ ◼

18 Salatiga City ◼ ◼ ◼ ◼ ◼

19 Wonosobo

District

◼ ◼ ◼

Regional: East Java

20 Surabaya City

21 Gresik

District

◼ ◼ ◼ ◼

22 Sidoarjo

District

◼ ◼ ◼ ◼ ◼

23 Malang City ◼ ◼

24 Malang

District

◼ ◼


N

o

Assisted

City/District

PDAM Performance Improvement SPAM

Region

al

Wate

r

Hibah

Povert

y

Study

KKMAR

A

Pilot

RPA

M NR

W

E

E

Busine

ss Plan

Devt

Tariff

Revie

w &

Billing

GI

S

25 Probolinggo

City

◼ ◼ ◼ ◼

26 Probolinggo

District

◼ ◼ ◼ ◼

27 Lumajang

District

◼ ◼ ◼ ◼ ◼


28 Makassar City ◼ ◼ ◼ ◼ ◼

29 Barru District ◼ ◼ ◼ ◼ ◼

30 Bulukumba

District

◼ ◼

31 Bantaeng

District

◼ ◼ ◼ ◼ ◼

32 Ternate City ◼ ◼

33 Central

Maluku

District

◼ ◼

34 Jayapura City ◼ ◼ ◼

35 Jayapura

District

◼ ◼ ◼





2/SANITATION

N

o

Assisted

City/Dist

rict

Operator Performance Improvement Twin

ning

Progr

am

Private

Sector

Engage

ment

GI

S/

MI

S

SO

P

De

vt

WW

Oper

ator

Stren

gth

WW

Mgt

Road

map

IPL

T

Desi

gn

Dev

t

IP

LT

De

vt

Septi

c

Tank

Train

ing

Sludge

Dewat

ering

Monito

ring

Sanitat

ion

Index


1 Medan

City

◼ ◼ ◼ ◼ ◼ ◼ ◼

2 Tebing

Tinggi

City

◼ ◼ ◼ ◼ ◼ ◼

3 Pematangs

iantar City

◼ ◼

4 Sibolga

City

◼

5 Deli

Serdang

District

◼ ◼ ◼ ◼ ◼ ◼ ◼ ◼


6 Bogor

City

◼ ◼ ◼ ◼ ◼ ◼

7 Bogor

District

◼ ◼ ◼ ◼ ◼

8 Depok

City

◼ ◼ ◼ ◼ ◼ ◼

9 Bekasi

City

◼ ◼ ◼ ◼ ◼ ◼ ◼

1

0

Karawang

District

◼

1

1

DKI

Jakarta

◼ ◼ ◼

1

2

Tangerang

District

◼ ◼ ◼ ◼ ◼ ◼


1

3

Surakarta

City

◼ ◼ ◼ ◼

1

4

Sukoharjo

District

◼ ◼

1

5

Sragen

District

◼ ◼ ◼

1

6

Magelang

City

◼ ◼ ◼ ◼

1

7

Magelang

District

◼ ◼ ◼


N

o

Assisted

City/Dist

rict

Operator Performance Improvement Twin

ning

Progr

am

Private

Sector

Engage

ment

GI

S/

MI

S

SO

P

De

vt

WW

Oper

ator

Stren

gth

WW

Mgt

Road

map

IPL

T

Desi

gn

Dev

t

IP

LT

De

vt

Septi

c

Tank

Train

ing

Sludge

Dewat

ering

Monito

ring

Sanitat

ion

Index

1

8

Salatiga

City

◼ ◼ ◼

1

9

Wonosob

o District

◼ ◼ ◼

Regional: East Java

2

0

Surabaya

City

2

1

Gresik

District

◼ ◼ ◼ ◼ ◼ ◼ ◼

2

2

Sidoarjo

District

◼ ◼ ◼ ◼ ◼

2

3

Malang

City

◼ ◼ ◼ ◼ ◼ ◼ ◼

2

4

Malang

District

◼

2

5

Probolingg

o City

◼ ◼ ◼

2

6

Probolingg

o District

◼ ◼

2

7

Lumajang

District

◼


2

8

Makassar

City

◼ ◼ ◼ ◼ ◼ ◼ ◼

2

9

Barru

District

◼

3

0

Bulukumb

a District

◼

3

1

Bantaeng

District

◼

3

2

Ternate

City

◼ ◼ ◼

3

3

Central

Maluku

District

◼

3

4

Jayapura

City

◼ ◼ ◼

3

5

Jayapura

District

◼ ◼ ◼





2/GOVERNANCE

No Assisted

City/District

Regulation

Development

Monitoring of

Governance

Index

Pilot Minimum Standard

Services Implementation

Development of

BLUD Air Limbah


1 Medan City ◼ ◼

2 Tebing Tinggi

City

◼ ◼

3 Pematangsiantar

City

◼ ◼


5 Deli Serdang

District

◼ ◼


6 Bogor City ◼ ◼ ◼

7 Bogor District ◼ ◼

8 Depok City ◼ ◼

9 Bekasi City ◼ ◼ ◼

10 Karawang

District

◼ ◼

11 DKI Jakarta

12 Tangerang

District

◼ ◼


13 Surakarta City ◼ ◼

14 Sukoharjo

District

◼ ◼


16 Magelang City ◼ ◼ ◼

17 Magelang

District

◼ ◼

18 Salatiga City ◼ ◼

19 Wonosobo

District

◼ ◼

Regional: East Java

20 Surabaya City

21 Gresik District ◼ ◼ ◼

22 Sidoarjo

District

◼ ◼

23 Malang City ◼ ◼

24 Malang District ◼ ◼

25 Probolinggo

City

◼ ◼

26 Probolinggo

District

◼ ◼

27 Lumajang

District

◼ ◼


No Assisted

City/District

Regulation

Development

Monitoring of

Governance

Index

Pilot Minimum Standard

Services Implementation

Development of

BLUD Air Limbah


28 Makassar City ◼ ◼ ◼

29 Barru District ◼ ◼ ◼

30 Bulukumba

District

◼ ◼

31 Bantaeng

District

◼ ◼


33 Central Maluku

District

◼ ◼

34 Jayapura City ◼ ◼

35 Jayapura

District

◼ ◼





No Assisted

City/District

Monitoring

Local Budget

(APBD) for

WASH

Capital Expenditure

Finance for WASH

WASH

Microfinance

Community-based

WASH Financing



2 Tebing Tinggi

City

◼ ◼

3 Pematangsiantar

City

◼ ◼ ◼


5 Deli Serdang

District

◼ ◼ ◼


6 Bogor City ◼ ◼ ◼

7 Bogor District ◼ ◼ ◼

8 Depok City ◼ ◼ ◼

9 Bekasi City ◼ ◼ ◼ ◼

10 Karawang

District

◼ ◼ ◼

11 DKI Jakarta ◼

12 Tangerang

District

◼ ◼ ◼


13 Surakarta City ◼ ◼ ◼ ◼

14 Sukoharjo

District

◼ ◼ ◼



17 Magelang

District

◼ ◼ ◼

18 Salatiga City ◼ ◼

19 Wonosobo

District

◼ ◼

Regional: East Java

20 Surabaya City ◼

21 Gresik District ◼ ◼ ◼

22 Sidoarjo

District

◼ ◼ ◼

23 Malang City ◼ ◼ ◼ ◼

24 Malang District ◼ ◼

25 Probolinggo

City

◼ ◼ ◼

26 Probolinggo

District

◼ ◼

27 Lumajang

District

◼ ◼ ◼



No Assisted

City/District

Monitoring

Local Budget

(APBD) for

WASH

Capital Expenditure

Finance for WASH

WASH

Microfinance

Community-based

WASH Financing

28 Makassar City ◼ ◼ ◼ ◼

29 Barru District ◼ ◼

30 Bulukumba

District

◼ ◼

31 Bantaeng

District

◼ ◼


33 Central Maluku

District

◼ ◼

34 Jayapura City ◼

35 Jayapura

District

◼ ◼





No Assisted

City/District

Strengthening of

Pokja

AMPL/PPAS

Determination of

RPJMN 2020-

2024 Target

CSR Partnership

for WASH

Engaging Media to

Enhance Sector

Advocacy

A Provincial

Government of

North Sumatra

▪ ▪

1 Medan City ▪

▪ ▪ 2 Tebing Tinggi

City ▪

▪ ▪ 3 Pematangsiantar

City ▪

4 Sibolga City ▪

▪ 5 Deli Serdang

District ▪

B Provincial

Government of

West Java

▪

6 Bogor City ▪

▪ 7 Bogor District

▪ ▪

8 Depok City ▪

▪ 9 Bekasi City

▪ ▪ ▪

10 Karawang

District ▪

▪ 11 DKI Jakarta

▪ ▪ 12 Tangerang

District ▪

▪ ▪ C Provincial

Government of

Central Java

▪

13 Surakarta City ▪

▪ ▪ 14 Sukoharjo

District ▪

15 Sragen District ▪

16 Magelang City ▪

▪ 17 Magelang

District ▪

▪ ▪ 18 Salatiga City

▪ ▪

19 Wonosobo

District ▪

▪ D Provincial

Government of

East Java

▪

20 Surabaya City ▪

21 Gresik District ▪

▪ ▪ 22 Sidoarjo

District ▪

23 Malang City ▪

▪ ▪ 24 Malang District

▪


No Assisted

City/District

Strengthening of

Pokja

AMPL/PPAS

Determination of

RPJMN 2020-

2024 Target

CSR Partnership

for WASH

Engaging Media to

Enhance Sector

Advocacy

25 Probolinggo

City ▪

▪ 26 Probolinggo

District ▪

▪ 27 Lumajang

District ▪

▪ E Provincial

Government of

South Sulawesi

▪ ▪

28 Makassar City ▪

▪ ▪ 29 Barru District

▪ ▪

30 Bulukumba

District ▪

31 Bantaeng

District ▪

32 Ternate City ▪

▪ ▪ 33 Central Maluku

District

34 Jayapura City ▪

▪

35 Jayapura

District ▪



FINAL STATUS OF USAID IUWASH PLUS EMMP

Develo

pm

en

t

Cle

ara

nce b

y U

SA

ID

Imp

lem

en

t., M

&E

No. Activities Implementation

Period Implementer Remark

1 OSH for Water Pressure Sensor Aug.17 Aug.18

Accomplished by Makedonia

ERF completed

2 RPAM Strategy Development

2.1 Sr. Environment Service in RPAM Strategy Nov.17 Aug.18

Accomplished by Arief Sudradjat

ERF completed

2.2. Jr. Environment Service in RPAM Strategy Nov.17 Oct.18

Accomplished by Anindrya

ERF completed

3 Septic Tank Upgrading in North Sumatra

3.1. Junior Service Provider to supervise Mar.18 Sep.19

Ongoing by Ruby

Tarigan 4th EMMR

3.2. Survey 1,000 HH interested in upgrading Apr.18 Jun.18

Accomplished by

Event ERF completed

3.3. Develop & upgrading existing & prototypes Oct.18 Jan.20

Accomplished by GES

EMMR completed

3.4. Construction of 45 upgrading existing and 36 new

Apr.20 Dec.20 Will develop based on Grants

4 Septage Management Program for BMI Mar.18 Jul.19

Accomplished by FORKAMI

EMMR completed

5 Spring Vulnerability Assessment

(KKMA) Capacity Development

5.1. Equipment to Akatirta Feb.18 Mar.18

Completed by PT. Nisipa Bangun

ERF Completed

5.2. Training to Akatirta Jun.18 Jul.19 Event by IPLUS ERF completed

5.3. Capacity Building Akatirta to PDAMs on

baseline survey & data collection Jul.19 Dec.20

Ongoing by

Akatirta 4th EMMR

6 Master-meter development in Surabaya May.18 Feb.20

Completed by

YISI project completed

7 Participatory of DED for IPLT Deli Serdang and Tebing Tinggi

7.1. Env. Engineer for Deli Serdang site assessment

Jan.18 Feb.18 Completed Completed

7.2. Civil Engineer for Deli Serdang site assessment

Jan.18 Fe.b18 Completed Completed

7.3. DED for Deli Serdang IPLT Rehabilitation and

Tebing Tinggi new IPLT Apr.18 Mar.18 Completed by PT. Tata Tirta Utama

ERF&ERR completed

7.4. Supporting events for the above Jun.18 Nov.18

Completed by

IPLUS Completed

8 Construction of shared septic systems in densely populated

8.1. Design & supervision of prototype

construction, supervision scaling-up Mar.18 Aug.19 Completed by Anang Bagus

ERF&ERR

completed

8.2. Community mobilization and promotion to

reach agreement with poor families Mar.18 Aug.19 Completed by Taufiqurrokhman

Completed

8.3. Supporting events Mar.18 Aug.19

Completed by Event

Completed

8.4. Construction of 18 shared septic tanks and documentation of process and results. Feb.19 Aug.19

Completed by CV.

Gatra Perkasa

ERF&ERR

completed

9 Strengthening FORKALIM as

association for domestic operators

9.1. Stakeholder meetings (GOI, institutions, members, donors, etc.) May.18 Sep.20

Ongoing

implementation Completed ERF

9.2. Development Business Plan, member Needs

Assessment Feb.18 Feb.19 Completed by Sani Prawirakoesoema

Completed ERF

9.3. Secretariat support (Handling logistics of twinning) Jun.18 Jul.19

Completed by Zulfa Hananiawati

Completed ERF


Develo

pm

en

t

Cle

ara

nce b

y U

SA

ID

Imp

lem

en

t., M

&E



9.4. Secretariat support (maintaining website) Jan.18 Jan.20

Completed by FX Paulan Aji Brata

Completed ERF

9.5. Secretariat support 2 computer, printer for

PORKALIM Nov.18 Nov.18 Completed Alpha

Cipta Computindo Completed ERF

9.6. National FSM Twinning Program Sep.19 Sep.20

Ongoing by Silcon Adilaras

Completed ERF

9.7. FORKALIM Website Jan.19 Jan.20

Completed by Berkah B.

Berama

Completed ERF

10 Promotion Strategy PD PAL Jaya

10.1. Service Provider for senior marketing / promotion specialist Oct.18 Jul.19

Completed by PT. MarkPlus Indonesia

Completed ERF

10.2. Serial Events Nov.19 Jul.19 Completed events

10.3. Service Provider for professional advertising

or event organizer Pending

11 Setting Up Foundation for Fecal Sludge Management Implementation in Kota

Ternate

11.1. Technical infrastructure assessment (IPAL communal, IPLT & alternative sludge truck +

Develop SOP to support in providing safely-managed sanitation access

Jul.19 Feb.20 Completed by PT. Dwikarsa Envacotama

EMMR completed

11.2. Census to find a house that has containment,

and willing to be desludged Sep.19 Dec.19 Completed by PT by IISM

EMMR completed

11.3. Promotion for performing periodic sludging, and building a tightly septic tank Jul.19 May.20 Ongoing by Event

12 Marketing Strategy & Action Plan Development for Operators

12.1. Marketing Strategy for operators Dec.18 Sep.19

Ongoing by PT.

MarkPlus Completed ERF

13 Support to the NRW & EE Partnership

13.1. Procurement of NRW and EE equipment for

Akatirta Nov.18 Jan.19

Completed by PT.

Tridinamika Jaya Instrument

Completed ERF

13.2. Capacity building Akatirta for using the equipment and development of manual Jul.19 Nov.19

Completed by Bemaco

Completed ERF

14 Engaging Private Desludging Companies to

Increase Safely-Managed Sanitation Access Aug.19 Feb.21

Award for

FORKAMI completed

EMMP devlpmt

15 Refinement of Prototype (Real-time Water Pressure Sensor)

15.1. Refinement of OSH Prototype Jan.19 Apr.20

Award to IndoGreen

completed

Completed ERF

15.2. Build PDAM network on OSH

Apr.20 Nov.20 Ongoing by Indo

Green Completed ERF

16 Developing Creative Media for Learning and BC communication

16.1. Producing 11 promotional and informational

videos and 12 instructional/tutorial videos

Mar.19 Feb.20

Award to PT. Storia Suksesindo

completed

16.2. Conducting a series of pretest events to test the first draft of the videos to several target

audiences

17 Finding an Effective Approach and Incentive to Increase Water Supply Access for B40 Feb.20 Jul.20

Ongoing by CPPS

UGM

Ongoing ERF



Develo

pm

en

t

Cle

ara

nce b

y U

SA

ID

Imp

lem

en

t., M

&E



18 Developing Technology Options for Sludge Management in Challenging Areas through Sludge Dewatering

18.1. Development of Sludge Dewatering Technology Options

Ongoing by PT ITS

Tekno Sains

ERF&ERR

completed

18.2. Procurement of Desludging Pumps (in-kind grant)

Award to PT Garis Harmoni: ongoing

implementation

Completed ERF

19 Capacity Building/Training of NRW Reduction for 5 PDAMs Feb.20 Jun.21

Award to PT. Agrapana ongoing

implementation

EMMP Completed

20 Capacity Building for Energy Efficiency at 4 PDAMs Apr.20 Oct.20

Ongoing by PT. Silcon

Clearance of ERF&ERR by

USAID

21

Building Capacity of Local Government in

Implementing KKMA Action Plans through Infiltration Ponds in West Java-Jakarta and Tangerang Region, Central Java Region, and East Java Region

Apr.20 Apr.21 Award to YLHS completed

EMMP Completed

22

Engaging Business Development Services (BDS) to Build Business Capacity of Sanitation

Entrepreneurs in 5 USAID IUWASH PLUS Regions

Mar.20 Apr.21 Ongoing by BDS

EMMP Completed

23

Building Capacity for Implementing New

RPAM Framework in 3 PDAMs Mar.20 Feb.20

Award to PT.

Agrapana

completed

EMMP Completed

24 Enhancing Capacity Building Program for

PDAM through E-learning Feb.20 Sep.20

Award to PT. Arfadia completed

25 Initial Assessment on Harmonization Cross-Boundary FSM Services for Jakarta and Its Satellite Cities & Districts

Mar.20 Sep.20 Award To PT Envitek Sanita Utama Completed


FINAL ACHIEVEMENT OF OUTCOME HR1: NUMBER OF PEOPLE RECEIVING IMPROVED WATER SERVICE QUALITY

No City/ District

Number of People Receiving Improved Water Service Quality

(HR1a-Total Connection)


(HR1b-B40 Connection)

PY1 PY2 PY3 PY4 PY5

Total *) PY1 PY2 PY3 PY4 PY5

Total Sep 2021 Feb 2022 Sep 21 Feb-22

I NORTH SUMATERA

1 Kota Medan 0 19,560 4,245 24,145 15,080 28,665 91,695 0 4,500 2,515 6,345 4,080 10,630 28,070

2 Kabupaten Deli Serdang 0 7,930 43,625 8,835 5,925 3,690 70,005 0 3,600 15,990 4,585 3,010 1,990 29,175

3 Kota Pematangsiantar 0 4,670 4,100 7,775 4,340 5,835 26,720 0 1,230 1,065 5,485 3,210 4,435 15,425

4 Kota Sibolga 0 575 3,325 1,475 1,205 490 7,070 0 475 3,070 1,315 980 400 6,240

5 Kota Tebing Tinggi 0 0 0 0 0 655 655 0 0 0 0 0 350 350

II WEST JAVA/ DKI JAKARTA/ KAB.TANGERANG

6 Kota Bogor 0 27,020 16,065 17,160 7,510 15,660 83,415 0 8,030 5,025 5,360 2,550 7,110 28,075

7 Kabupaten Bogor 0 26,105 35,090 32,275 87,085 22,240 202,795 0 2,715 3,205 3,550 25,510 7,295 42,275

8 Kota Depok 0 14,130 9,530 12,715 10,405 20,810 67,590 0 560 445 660 2,220 4,030 7,915

9 Kota Bekasi 0 3,895 8,075 14,570 4,825 7,420 38,785 0 430 555 795 600 1,095 3,475

10 Kabupaten Karawang 0 5,180 22,025 36,615 29,715 30,640 124,175 0 1,125 5,340 7,925 7,230 6,715 28,335

11 Kabupaten Tangerang 0 17,015 14,475 15,065 93,730 20,380 160,665 0 810 785 755 33,570 7,300 43,220

12 DKI Jakarta

III CENTRAL JAVA

13 Kota Surakarta 0 0 1,155 1,015 1,100 2,045 5,315 0 0 620 540 520 735 2,415

14 Kota Magelang 0 6,015 4,445 2,320 290 980 14,050 0 3,340 1,980 1,180 125 410 7,035

15 Kabupaten Magelang 0 9,545 7,510 8,135 7,050 6,240 38,480 0 3,830 2,905 3,075 3,535 3,130 16,475

16 Kota Salatiga 0 2,800 4,950 5,005 4,090 3,595 20,440 0 1,490 1,265 1,255 840 735 5,585

17 Kabupaten Sukoharjo 0 11,845 15,505 10,700 8,080 7,565 53,695 0 3,630 3,445 2,300 3,490 2,895 15,760

18 Kabupaten Wonosobo 21,210 19,265 17,545 58,020 16,900 16,510 14,430 47,840

19 Kabupaten Sragen 8,755 8,595 6,035 23,385 3,285 4,255 2,825 10,365

IV EAST JAVA

20 Kota Surabaya 0 23,295 25,395 36,815 34,375 27,245 147,125 0 0 3,655 3,125 9,900 7,835 24,515

21 Kabupaten Sidoarjo 0 3,865 6,160 20,705 26,065 23,725 80,520 0 50 280 205 1,540 1,025 3,100

22 Kabupaten Gresik 0 11,145 11,750 12,740 12,105 9,155 56,895 0 760 820 1,065 2,395 2,085 7,125

23 Kota Probolinggo 0 1,335 1,815 2,265 175 560 6,150 0 75 90 200 15 50 430

24 Kabupaten Probolinggo 0 0 195 6,060 3,700 595 10,550 0 0 75 4,960 3,370 540 8,945

25 Kabupaten Lumajang 0 5,485 7,060 7,710 1,710 2,740 24,705 0 2,360 3,125 6,195 820 1,725 14,225

26 Kota Malang 0 10,250 18,460 17,675 3,020 7,445 56,850 0 1,750 3,140 3,005 930 2,295 11,120

27 Kabupaten Malang 17,740 19,315 13,345 50,400 12,635 13,645 9,505 35,785

V SOUTH SULAWESI/ EASTERN INDONESIA

28 Kota Makassar 0 9,605 9,025 8,270 5,850 8,075 40,825 0 4,200 4,100 3,705 2,620 3,615 18,240

29 Kabupaten Barru 0 1,090 1,025 2,790 4,160 3,615 12,680 0 810 760 2,570 3,025 2,805 9,970

30 Kabupaten Bantaeng 0 9,475 7,050 6,505 3,390 3,480 29,900 0 7,070 6,335 6,310 2,745 2,800 25,260

31 Kabupaten Bulukumba 0 205 1,165 0 0 (875) 495 0 110 750 0 0 (475) 385

32 Kota Ternate 0 3,215 5,905 3,200 3,195 2,440 17,955 0 3,215 5,905 3,200 3,195 2,440 17,955

33 Kabupaten Maluku Tengah (Masohi) 0 845 0 0 0 (845) 0 0 845 0 0 0 (845) 0

34 Kota Jayapura 0 0 4,565 2,165 4,360 1,885 12,975 0 0 4,565 2,165 4,360 1,885 12,975


No City/ District


(HR1a-Total Connection)


(HR1b-B40 Connection)

PY1 PY2 PY3 PY4 PY5

Total *) PY1 PY2 PY3 PY4 PY5

Total Sep 2021 Feb 2022 Sep 21 Feb-22

35 Kabupaten Jayapura

TOTAL 0 236,095 293,690 372,410 429,710 303,075 1,634,980 0 57,010 81,810 114,650 160,795 113,795 528,060

Outcome HR1a Final Achievement of People Receiving Improved Water Service Quality 1,634,980 Total Target Over The Life of Project 1,100,000 Final Percentage Achievement of People Receiving Improved Water Service Quality 148.63% Outcome HR1b Final Achievement of B40 People Receiving Improved Water Service Quality 528,060 Total Target Over The Life of Project 500,000 Final Percentage Achievement of B40 People Receiving Improved Water Service Quality 105.61%

*)PDAM Kabupaten Bulukumba and Kabupaten Maluku Tengah (Masohi) are not improve their Performance Index by 10% remaining. Based upon this, USAID IUWASH PLUS reduce the achievement in PY1 to PY5.

Spesifically for Kabupaten Bulukumba, the figure present is connection for SPAM Komunal


FINAL ACHIEVEMENT OF OUTCOME HR2: NUMBER OF PEOPLE GAINING ACCESS TO SAFELY MANAGED SANITATION

SERVICES AND OUTCOME C2F: NUMBER OF PEOPLE RECEIVING IMPROVED SANITATION SERVICE QUALITY FROM AN

X ST “ M T D” R “ S C” S RV C

No City/ District

Number of people gaining access to safely managed sanitation

services

(Outcome HR2)

Number of people receiving improved sanitation service

ualit from an existing “limited” or “ asi ” servi e ut ome

C2f)

PY1 PY2 PY3 PY4 PY5 Total PY1 PY2 PY3 PY4 PY5 Total

I NORTH SUMATERA

1 Kota Medan 0 0 0 18,345 26,415 44,760 0 0 0 0 0 0

2 Kabupaten Deli Serdang 0 0 0 16,270 3,830 20,100 0 0 460 0 0 460

3 Kota Pematangsiantar 0 0 0 0 12,110 12,110 0 0 0 4,845 0 4,845

4 Kota Sibolga 0 0 0 0 725 725 0 0 0 725 0 725

5 Kota Tebing Tinggi 0 0 0 0 20,760 20,760 0 0 0 19,300 0 19,300


6 Kota Bogor 0 0 6,700 13,960 3,605 24,265 0 0 0 0 0 0

7 Kabupaten Bogor 0 0 17,820 2,530 4,150 24,500 0 0 0 0 0 0

8 Kota Depok 0 0 7,605 5,155 7,095 19,855 0 0 0 0 0 0

9 Kota Bekasi 0 4,050 14,010 1,700 16,320 36,080 0 0 0 0 0 0

10 Kabupaten Karawang 0 0 0 0 0 0 0 0 0 500 2,600 3,100

11 Kabupaten Tangerang 0 0 8,955 23,640 5,885 38,480 0 0 0 0 0 0

12 DKI Jakarta 0 19,560 48,775 905 2,595 71,835 0 0 0 0 0 0

III CENTRAL JAVA

13 Kota Surakarta 0 0 33,105 34,810 53,760 121,675 0 0 0 0 0 0

14 Kota Magelang 0 0 0 4,830 8,295 13,125 0 0 0 0 0 0

15 Kabupaten Magelang 0 0 0 0 0 0 0 0 0 0 0 0

16 Kota Salatiga 0 0 12,150 2,825 1,795 16,770 0 0 0 0 0 0

17 Kabupaten Sukoharjo 0 0 24,925 2,995 1,940 29,860 0 0 0 0 0 0

18 Kabupaten Wonosobo 0 0 0 0 0 0 0 0 0 8,995 5,275 14,270

19 Kabupaten Sragen 0 0 0 0 0 0 0 0 0 0 4,335 4,335

IV EAST JAVA

20 Kota Surabaya

21 Kabupaten Sidoarjo 0 0 11,250 20,695 28,275 60,220 0 0 0 0 0 0

22 Kabupaten Gresik 0 0 16,330 25,905 5,535 47,770 0 0 0 0 0 0

23 Kota Probolinggo 0 0 6,360 1,010 6,565 13,935 0 0 0 0 0 0

24 Kabupaten Probolinggo 0 0 145 1,365 730 2,240 0 0 0 0 0 0

25 Kabupaten Lumajang 0 0 2,675 0 6,680 9,355 0 0 0 0 0 0

26 Kota Malang 0 0 19,215 25,405 96,295 140,915 0 0 0 0 0 0

27 Kabupaten Malang 0 0 0 0 0 0 0 0 0 750 4,040 4,790


28 Kota Makassar 0 0 96,200 38,385 14,890 149,475 0 0 0 0 0 0

29 Kabupaten Barru 0 0 0 0 0 0 0 0 0 0 0 0

30 Kabupaten Bantaeng 0 0 840 0 5,150 5,990 0 0 0 0 0 0

31 Kabupaten Bulukumba 0 0 0 0 0 0 0 0 0 0 0 0

32 Kota Ternate 0 0 0 9,990 15,120 25,110 0 0 0 0 0 0


No City/ District

Number of people gaining access to safely managed sanitation

services

(Outcome HR2)

Number of people receiving improved sanitation service

ualit from an existing “limited” or “ asi ” servi e ut ome

C2f)

PY1 PY2 PY3 PY4 PY5 Total PY1 PY2 PY3 PY4 PY5 Total

33 Kabupaten Maluku Tengah (Masohi) 0 0 0 0 0 0 0 0 0 0 0 0

34 Kota Jayapura 0 1,305 0 1,975 5,085 8,365 0 0 0 0 0 0

35 Kabupaten Jayapura 0 0 0 0 7,500 7,500 0 0 7,500 0 0 7,500

TOTAL 0 24,915 327,060 252,695 361,105 965,775 0 0 7,960 35,115 16,250 59,325

Outome HR2

Final Achievement of People Gaining Access to Safely Managed Sanitation Services 965,775 Total Target Over The Life of Project 500,000 Final Percentage Achievement of People Gaining Access to Safely Managed Sanitation Services 193.16% Outcome C2f Final Achievement of People Receiving Improved Sanitation Service Quality From An Existing

“ imited” or “ asi ” Servi e 59,325 Total Target Over The Life of Project 10,000 Final Percentage Achievement of People Receiving Improved Sanitation Service Quality From An

xisting “ imited” or “ asi ” Servi e 593.25%


FINAL ACHIEVEMENT OF OUTCOME T1: NUMBER OF PEOPLE TRAINED IN IUWASH PLUS TRAINING ACTIVITIES

Program Year

Region

Total People Trained based on Type of Training Total Average of

Women Participation

(%)

Total Budget Spent for

Training Activities

Focus Group

Discussion

Training of

Trainers

Training Course

Workshop Seminar Conference Study Tour

Advocacy Event

TOTAL

PY1

North Sumatra 293 0 1355 1568 0 0 0 156 3,372

37.37%

West Java/ DKI Jakarta/ Kab.Tangerang 189 0 297 1502 0 0 0 67 2,055

National 57 52 80 285 0 0 50 0 524

Central Java 434 232 287 2072 0 0 0 533 3,558

East Java 1662 0 167 2093 0 0 16 0 3,938

South Sulawesi/ Eastern Indonesia 1940 0 141 4723 0 14 0 292 7,110

Sub Total 4,575 284 2,327 12,243 0 14 66 1,048 20,557

PY2

North Sumatra 1205 0 2464 1267 0 0 0 1720 6,656

42.31%


National 0 9 113 301 0 10 29 0 462

Central Java 1144 48 2270 2234 0 0 55 2463 8,214

East Java 2684 0 1768 1539 0 0 112 130 6,233


Sub Total 11,766 156 8,929 10,620 0 10 217 4,989 36,687

PY3

North Sumatra 621 0 3302 1075 4 0 85 326 5,413

44.50%


National 59 0 152 290 0 0 0 0 501

Central Java 2389 0 2770 1738 0 0 57 1935 8,889

East Java 2311 0 2548 1311 0 0 0 954 7,124


Sub Total 8,360 90 11,800 6,921 4 0 301 4,602 32,078

PY4

North Sumatra 893 6 5,691 238 0 0 0 1,050 7,878

50.36%

West Java/ DKI Jakarta/ Kab.Tangerang 1,036 81 3,516 1,739 40 19 25 555 7,011

National 25 0 56 263 0 24 9 0 377

Central Java 2,083 0 4,322 1,373 0 0 32 3,004 10,814

East Java 2,498 0 1,644 833 20 0 23 864 5,882

South Sulawesi/ Eastern Indonesia 3,652 0 975 864 0 0 0 2,709 8,200

Sub Total 10,187 87 16,204 5,310 60 43 89 8,182 40,162

North Sumatra 728 38 4,867 377 0 103 0 662 6,775 50.42%


Program Year

Region

Total People Trained based on Type of Training Total

Average of

Women Participation

(%)

Total Budget Spent for Training

Activities

Focus Group

Discussion

Training of

Trainers

Training Course

Workshop Seminar Conference Study Tour

Advocacy Event

TOTAL

PY5 Sep 2021

West Java/ DKI Jakarta/ Kab.Tangerang 1,020 0 1,739 1,055 16 0 0 176 4,006

National 235 0 385 342 0 0 0 0 962

Central Java 2,288 14 2,327 987 0 0 0 902 6,518

East Java 1,000 0 1,765 685 0 0 0 121 3,571

South Sulawesi/ Eastern Indonesia 1,923 0 824 712 0 0 0 415 3,874

Sub Total 7,194 52 11,907 4,158 16 103 0 2,276 25,706

PY5 Feb 2022

North Sumatra 2,345 0 13 35 0 0 0 0 2,393


National 485 47 147 267 66 120 0 0 1,132

Central Java 627 0 1,564 502 4 0 0 0 2,697

East Java 127 0 1,246 369 0 0 0 0 1,742

South Sulawesi/ Eastern Indonesia 338 0 6 229 0 0 0 0 573

Sub Total 4,142 47 3,897 1,963 70 120 0 5 10,244

Final Achievement of People Trained in the IUWASH PLUS Training Related Activities

Final Achievement of Average of Women Participated in the IUWASH PLUS Training Related Activities

Final Achievement of Budget Spent for the IUWASH PLUS Training Related Activities

Total Target Over the Life of the Project

Final Percentage Achievement of People Trained in the IUWASH PLUS Training Related Activities


FINAL ACHIEVEMENT OF OUTCOME T2: NUMBER OF PEOPLE TRAINED TO ADVANCE GENDER EQUITY AND FEMALE

EMPOWERMENT

Program

Year Region

Total People Trained on Gender

(People)

Background of Participant Total

Average of

Women

Participation

(%)

Total Budget

Spent for

Training

Activities

Focus

Group

Discussion

Training

of

Trainers

Training

Course

Workshop Seminar Conference Study

Tour

Advocacy

Event

TOTAL Government Community CSO

&

others

PY1

North Sumatra 0 0 80 107 0 0 0 0 187 N/A N/A N/A

54.87%

West Java/ DKI Jakarta/ Kab.Tangerang 0 0 0 0 0 0 0 0 0 N/A N/A N/A

National 0 0 0 0 0 0 0 0 0 N/A N/A N/A

Central Java 0 0 178 0 0 0 0 0 178 N/A N/A N/A

East Java 116 0 50 0 0 0 0 0 166 N/A N/A N/A

South Sulawesi/ Eastern Indonesia 0 0 0 0 0 0 0 0 0 N/A N/A N/A

Sub Total 116 0 308 107 0 0 0 0 531 0 0 0

PY2

North Sumatra 0 0 0 173 0 0 0 0 173 N/A N/A N/A

55.63%

West Java/ DKI Jakarta/ Kab.Tangerang 0 0 88 52 0 0 0 0 140 N/A N/A N/A

National 0 0 0 0 0 0 0 0 0 N/A N/A N/A

Central Java 0 0 55 22 0 0 0 28 105 N/A N/A N/A

East Java 14 0 241 214 0 0 0 0 469 N/A N/A N/A

South Sulawesi/ Eastern Indonesia 0 0 125 65 0 0 0 0 190 N/A N/A N/A

Sub Total 14 0 509 526 0 0 0 28 1077 0 0 0

PY3

North Sumatra 22 0 408 120 0 0 0 0 550 427 120 3

56.56%

West Java/ DKI Jakarta/ Kab.Tangerang 9 0 298 171 0 0 0 0 478 238 222 18

National 0 0 0 0 0 0 0 0 0 0 0 0

Central Java 12 0 185 0 0 0 0 0 197 41 152 4

East Java 29 0 185 0 0 0 0 0 214 214 0 0

South Sulawesi/ Eastern Indonesia 0 0 273 0 0 0 0 5 278 119 132 27

Sub Total 72 0 1349 291 0 0 0 5 1717 1039 626 52

PY4

North Sumatra 0 0 394 0 0 0 0 0 394 328 60 6

60.29% West Java/ DKI Jakarta/ Kab.Tangerang 25 0 112 25 0 0 0 0 162 149 12 1

National 0 0 27 0 0 0 0 0 27 0 0 27


Program

Year Region

Total People Trained on Gender

(People)

Background of Participant Total

Average of

Women

Participation

(%)

Total Budget

Spent for

Training

Activities

Focus

Group

Discussion

Training

of

Trainers

Training

Course

Workshop Seminar Conference Study

Tour

Advocacy

Event

TOTAL Government Community CSO

&

others

Central Java 33 0 127 0 0 0 0 0 160 156 0 4

East Java 0 0 120 72 0 0 0 0 192 117 68 7


Sub Total 58 0 856 127 0 0 0 38 1079 823 190 66

PY5

Sep 2021

North Sumatra 19 0 104 0 0 0 0 129 252 137 113 2

55.14%


National 0 0 0 0 0 0 0 0 0 0 0 0

Central Java 79 0 29 0 0 0 0 0 108 96 1 11

East Java 0 0 14 145 0 0 0 0 159 145 14 0


Sub Total 108 0 437 184 0 0 0 138 867 565 259 43

PY5

Feb 2022

North Sumatra 0 0 0 0 0 0 0 0 0 0 0 0


National 0 0 0 0 0 0 0 0 0 0 0 0

Central Java 0 0 0 0 0 0 0 0 0 0 0 0

East Java 0 0 103 0 0 0 0 0 103 78 12 13


Sub Total 43 0 130 0 0 0 0 0 173 148 12 13

Final Achievement of People Trained on Gender Session in the IUWASH PLUS Training Activities

Final Achievement of Average of Women Participated on Gender Session in the IUWASH PLUS Training Activities

Final Achievement of Budget Spent on Gender Session in the IUWASH PLUS Training Activities

Total Target Over the Life of the Project

Final Percentage Achievement of People Trained on Gender Session in the IUWASH PLUS Training Activities


FINAL ACHIEVEMENT OF OUTCOME C1A: NUMBER OF PEOPLE FROM THE BOTTOM 40% BY WEALTH GAINING ACCESS TO

SHARED OR BASIC OR SANITATION SERVICES

No Kota/ Kabupaten

Number of people gaining access to shared or basic or sanitation services (Outcome C1a)

PY1 PY2 PY3 PY4 PY5

Total Sep 2021 Feb 2022

Gross B40 Gross B40 Gross B40 Gross B40 Gross B40 Gross B40 Gross B40

I NORTH SUMATERA

1 Kota Medan 0 0 2,375 10 95 0 820 755 955 920 650 630 4,895 2,315

2 Kabupaten Deli Serdang 0 0 2,545 1,295 6,965 3,375 2,350 2,330 3,785 3,785 8,890 8,890 24,535 19,675

3 Kota Pematangsiantar 0 0 0 0 9,570 6,210 3,190 2,605 670 640 1,250 1,030 14,680 10,485

4 Kota Sibolga 0 0 0 0 905 370 290 260 215 195 0 0 1,410 825

5 Kota Tebing Tinggi 0 0 0 0 150 135 145 135 115 105 205 180 615 555


6 Kota Bogor 0 0 4,135 1,305 2,270 730 4,655 2,965 860 765 1,665 1,060 13,585 6,825

7 Kabupaten Bogor 0 0 225 200 3,395 2,565 5,085 4,300 3,670 3,590 7,300 6,400 19,675 17,055

8 Kota Depok 0 0 150 15 7,460 2,905 820 600 4,095 3,980 12,560 7,840 25,085 15,340

9 Kota Bekasi 0 0 140 80 1,905 900 5,085 2,805 2,570 2,485 13,205 9,335 22,905 15,605

10 Kabupaten Karawang 0 0 55 30 260 190 270 265 2,615 2,615 4,960 4,960 8,160 8,060

11 Kabupaten Tangerang 0 0 925 675 4,590 4,195 10,125 9,340 14,395 14,155 6,550 5,810 36,585 34,175

12 DKI Jakarta 0 0 0 0 345 285 0 0 1,095 955 4,120 1,465 5,560 2,705

III CENTRAL JAVA

13 Kota Surakarta 0 0 2,025 475 4,775 1,145 5,780 4,120 1,545 1,430 8,380 5,305 22,505 12,475

14 Kota Magelang 0 0 0 0 865 375 1,710 1,110 1,200 1,075 490 320 4,265 2,880

15 Kabupaten Magelang 0 0 0 0 1,605 250 2,180 1,440 1,595 1,495 3,875 1,675 9,255 4,860

16 Kota Salatiga 0 0 4,600 1,605 5,250 1,390 2,880 1,925 1,665 1,505 1,635 1,160 16,030 7,585

17 Kabupaten Sukoharjo 0 0 14,770 9,935 2,650 1,475 2,780 2,130 1,860 1,745 2,700 2,230 24,760 17,515

18 Kabupaten Wonosobo 0 0 0 0 0 0 8,995 8,485 15,310 15,150 13,435 12,670 37,740 36,305

19 Kabupaten Sragen 0 0 0 0 0 0 2,275 1,880 2,105 1,900 1,380 1,155 5,760 4,935

IV EAST JAVA

20 Kota Surabaya

21 Kabupaten Sidoarjo 0 0 920 625 1,655 1,105 20,330 13,670 1,200 1,095 0 0 24,105 16,495

22 Kabupaten Gresik 0 0 0 0 645 330 650 355 425 360 0 0 1,720 1,045

23 Kota Probolinggo 0 0 1,360 710 1,625 820 1,980 1,120 660 520 0 0 5,625 3,170

24 Kabupaten Probolinggo 0 0 0 0 1,505 990 2,055 1,630 3,390 3,175 0 0 6,950 5,795

25 Kabupaten Lumajang 0 0 0 0 800 465 105 80 2,760 2,595 1,005 705 4,670 3,845

26 Kota Malang 0 0 545 280 820 175 2,305 1,320 3,170 3,010 0 0 6,840 4,785

27 Kabupaten Malang 0 0 0 0 0 0 0 0 0 0 3,765 2,410 3,765 2,410


28 Kota Makassar 0 0 0 0 155 150 580 505 600 500 1,470 985 2,805 2,140

29 Kabupaten Barru 0 0 0 0 80 80 440 440 195 195 5 5 720 720

30 Kabupaten Bantaeng 0 0 0 0 125 100 70 70 530 530 380 380 1,105 1,080

31 Kabupaten Bulukumba 0 0 0 0 345 300 255 245 310 295 0 0 910 840

32 Kota Ternate 0 0 280 280 3,180 3,180 715 715 340 340 1,085 1,085 5,600 5,600

33 Kabupaten Maluku Tengah (Masohi) 0 0 0 0 825 825 0 0 370 370 0 0 1,195 1,195

34 Kota Jayapura 0 0 0 0 150 150 920 920 820 820 85 85 1,975 1,975

35 Kabupaten Jayapura 0 0 0 0 0 0 160 160 985 985 310 310 1,455 1,455

TOTAL 0 0 35,050 17,520 64,965 35,165 90,000 68,680 76,075 73,280 101,355 78,080 367,445 272,725

Final Achievement of People Gaining Access to Shared or Basic or Sanitation Services (Gross) 367,445

Final Achievement of People from the Bottom 40% by Wealth Gaining Access to Shared or Basic or Sanitation Services 272,725

Total Target Over the Life of Project 250,000

Final Percentage Achievement of People from the Bottom 40% by Wealth Gaining Access to Shared or Basic or Sanitation Services 109.09%

*) USAID IUWASH PLUS was not able to conduct wealth survey during Covid-19 pandemic (after 2nd wave in August 2021). USAID IUWASH PLUS uses the B40 Percentage from earlier wealth survey result


FINAL ACHIEVEMENT OF OUTCOME C1B: PERCENTAGE OF HOUSEHOLDS WITH SOAP AND WATER AT A HANDWASHING

STATION COMMONLY USED BY FAMILY MEMBERS

A. Baseline, Progress and Endline Survey Result of 30 USAID IUWASH PLUS assisted cities/ districts

No Survey Time

Number of

household in

targeted area (zone

of influence)

Number of household

visited in the targeted

area (zone of influence)

Number of households with

soap and water at a

handwashing station commonly

used by family members

Percentage of households with

soap and water at a handwashing

station commonly used by family

members

1 Baseline Survey Jan - Mar 2019 37,586 8,349 1,074 12.86%

2 Survey in PY3 (*) Sep-19 37,496 8,332 1,673 20.08%

3 Survey in PY4 Jul-Sep 2020 37,586 8,349 2,544 30.47%

4 Endline Survey Mar - Jun 2021 37,586 8,349 3,291 39.42%

Final Achievement 26.55%

Total Target Over the Life of Project 20.00%

Final Percentage Achievement 132.77%

*) Number of HH surveyed in PY3 should be same as baseline, PY4 and endline. Since respondents in Jayapura District who affected by the natural disaster cannot be visited, we reduced the number of the household

B. Baseline and Endline Survey Result of 4 New USAID IUWASH PLUS assisted cities/ districts**)

No City/ District Survey

Number of

household in

targeted area (zone

of influence)

Number of household

visited in the targeted

area (zone of influence)

Number of households with

soap and water at a

handwashing station commonly

used by family members

Percentage of households with

soap and water at a handwashing

station commonly used by family

members

1 DKI Jakarta Baseline 621 238 38 15.97%

Endline 621 238 82 34.45%

2 Kab.Wonosobo Baseline 357 186 27 14.52%

Endline 357 186 76 40.86%

3 Kab.Sragen Baseline 426 203 14 6.90%

Endline 426 203 118 58.13%

4 Kab.Malang Baseline 903 270 169 62.59%

Endline 903 270 191 70.74%

Average of Endline Result 52.06%

Average of Baseline Result 27.65%

Final Achievement 24.41%

Total Target Over the Life of Project 20.00%

Final Percentage Achievement 122.07%

**) USAID IUWASH PLUS took 2 times survey for these 4 locations (not include Surabaya city). Baseline was taken in PY4 and endline in PY5


FINAL ACHIEVEMENT OF OUTCOME C1C: NUMBER OF BUSINESS DEVELOPMENT SERVICE (BDS) FIRMS ACCESSIBLE TO

TARGETED AREAS

No Name of Business Development

Service (BDS) Assisted Area Product and Activities

WASH Commercial Enterprises Supported by BDS

Number of Sanitation

Entrepreneurs Assisted The Results of the Assistance

NORTH SUMATERA

1 HAKLI Sumatera Utara Kabupaten Deli

Serdang

Conducting training and assistance in septic

tanks construction, and initiating networking in

the promotion and product sale as well

2 2 entrepreneurs who were assisted have

succeeded in selling to households, and were

able to build septic tanks for the community

from government funds

WEST JAVA/ DKI JAKARTA/ TANGERANG

2 Centre for Micro and Small Entreprise

Dynamics (CEMSED) - DKI Jakarta &

West Java Office

DKI Jakarta, Kota

Bogor, Kota Bekasi,

Kabupaten Tangerang

1) Develop 6 training modules for sanitation

entrepreneurs

2) Conducting training in the septic tank construction, management & marketing

3) Deliver technical assistance in marketing and

sales

34 a) Increase the capacity of 34 entrepreneurs

with the modules they have developed

previously b) One of the technical assistance programs is

to motivate them to do marketing by

conducting a marketing design competition

among sanitation entrepreneurs in each

assisted area.

3 Rosita (Individual BDS) DKI Jakarta Conduct septic tank construction training and technical assistance.

8 This BDS initiate collaborating with USAID IUWASH PLUS in September 2021, and

started its activities by assessing potential

areas, identifying potential entrepreneurs and

training and mentoring them. Even though she

is just starting out, one of the entrepreneurs

who was assisted has been able to build a

septic tank and promote and sell their

products.

CENTRAL JAVA

4 Centre for Micro and Small Entreprise

Dynamics (CEMSED) - Central Java

Office

Kota Magelang,

Kabupaten Magelang,

Kota Surakarta,

Kabupaten Sukoharjo

1) Identify potential entrepreneurs to be

assisted, their capacity building needs & potential

areas for sanitation marketing, based on

segmentation process

2) Develop 6 training modules for sanitation entrepreneurs

3) Conducting training in the septic tank

construction, management & marketing


sales

25 Increase the capacity of 7 entrepreneurs in

septic tank construction, marketing and sales.

5 CV. RAFINDA Kota Surakarta, Kabupaten Sukoharjo

Increase knowledge and technical assistance in the management and marketing for Sanitation

Entrepreneurs.

13 a) 13 entrepreneurs now have the ability to develop their own business plans and deliver

sales promotions, assisted by BDS

b) 77 products have been successfully sold by

them

EAST JAVA


6 CV Cipta Pratama Kabupaten Malang,

Kota Malang

Conduct septic tank construction training and

sales promotion, as well as technical assistance in

marketing and sales

7 The 7 entrepreneurs who were accompanied

were able to build a septic tank, and promote

their products

7 PT ITS Tekno Sains Kota Probolinggo,

Kabupaten Probolinggo,

Kabupaten Lumajang,

Kota Malang

1) Develop 6 training modules for sanitation

entrepreneurs

2) Conducting training in the septic tank

construction, management & marketing


sales

18 a) After being assisted by BDS, entrepreneurs

can now start to practice sales promotion to

sell their products

b) BDS also assists entrepreneurs in initiating

collaboration with sanitarians and local

governments to identify potential areas to sell

septic tanks and toilet products so that

households can be open defecation free

8 Asosiasi KP SPAMS Tirtosani Kabupaten Lumajang Conduct septic tank construction training and

technical assistance.

5 The assisted Sanitation Entrepreneurs have

been successful in promoting their products

and selling them, especially supporting

government programs by building septic tanks

for the community with grant funds.

SOUTH SULAWESI/ EAST INDONESIA

9 CV. Bangun Sanitasi Kota Jayapura, Kabupaten Jayapura

Conduct septic tank construction training and technical assistance.

10 10 sanitation entrepreneurs whose capacity was improved and assisted have succeeded in

building septic tanks for the community.

10 Inkubator Bisnis Inovasi (IBI) Makassar Kota Makassar 1) Develop 5 training modules on septic tank

construction, product marketing and

management

2) Provide training and assistance to sanitation

entrepreneurs

14 The 14 entrepreneurs who were assisted have

been successful in promoting their products

and selling them. A total of 514 households

have purchased septic tanks from them.

Final Achievement of Business Development Service (BDS) Firms Accessible to Targeted Areas 10

Total Target Over the Life of Project 10

Final Percentage Achievement of Business Development Service (BDS) Firms Accessible to Targeted Areas 100.00%


FINAL ACHIEVEMENT OF OUTCOME C1D: NUMBER OF COMMERCIAL ENTERPRISES WITH IMPROVED WASH PRODUCT OR

SERVICE OFFERINGS AND OUTCOME C1G: NUMBER TOILET AND SEPTIC TANK SYSTEM SOLD

No City/ District

Commercial Enterprises with Improved WASH Product or Service Offerings

WASH Enterpreneur Micro Finance Institution

No Name of Enterpreneur

(C1d)

Toilet and

Septic Tank

System Sold

(C1g)

No Name of Institution

(C1d)

Toilet and

Septic Tank

System Sold

(C1g)

I NORTH SUMATERA

1 Kota Medan 1 Ronny 2

2 M. Erwin 0

3 M Syafaruddin 0

4 Erwinsyah 1

5 Joko Suhendro 0

6 Nurcholis 0

7 Toko Material Teguh Baru 24

8 Toko material Rahmat Fajar 29

9 Sukarno 1

2 Kabupaten Deli Serdang 10 Jumiran 0 1 PT Bank Perkreditan Rakyat Nusantara Bona

Pasogit 25 (BPR NBP 25)

6

11 Basar 0 2 PT. BPRS Puduarta Insani 24

12 Aldi 0

13 Arie 0

14 Suryono 0

15 Rizky Ramadhan 0

16 Edi Keristop Pandia 2

17 Olimpianus Tarigan 2

18 Toko Material Barusta 5

19 Dharma Sitepu 1

20 Paino Tarigan 1

21 KP SPAMS (Kelompok Pengelola Sistem Penyediaan Air

Minum dan Sanitasi) Tirta Johar Mandiri

2

22 Daniel Ginting 22

23 Sunardi 21

24 Charles Datten Sembiring 48

25 Simon Sembiring 28

26 Pesta Bangun 17

27 Simon Petrus Barus 26

28 Zulkarnaen Nasution 8

29 Matias Sembiring 21

3 Kota Sibolga 30 Binsar Marbun 17

31 Romolus Sianipar 18

4 Kota Tebing Tinggi 32 Bambang Budianto 21

33 Budi Hariansyah 2


No City/ District




(C1d)

Toilet and

Septic Tank

System Sold

(C1g)


(C1d)

Toilet and

Septic Tank

System Sold

(C1g)

34 Bahtiar Efendi 4

35 Hermansyah 4

36 Lembaga Keuangan Kelurahan (LKK) Mekar Sentosa 4

37 Anto Susanto 1


5 Kota Bogor 3 Kopsyah Baytul Ikhtiar (BAIK) 255

4 BPRS HIK (Harta Insan Karimah) 3

6 Kota Bekasi 38 PT. Rototama Berlianplast 1

39 Enjang Sasmita 0

7 Kabupaten Karawang 5 PT Nusantara Bona Pasogit (NBP) 32 9

8 Kabupaten Tangerang 40 KWS Sukadiri Bangkit Membangun 31 6 Mitra Bisnis Keluarga (MBK) Ventura 1,648

41 KWS Surya Bakti 52 7 Kopsyah BMI (Benteng Mikro Indonesia) 1,267

42 KWS Anggrek 113 8 PT Nusantara Bona Pasogit (NBP) 12 1

43 CV Usaha Sejahtera 0

44 KWS Usaha Sehat Gemilang 93

45 KWS Sukadiri Sehat Mandiri 46

46 KWS Usaha Mulya Sejati 0

47 KWS Sehat Bersama 0

48 KWS Bina Hidup Sejahtera 0

49 KWS Bina Karya Sejahtera 0

50 KWS Pelangi 1

51 KWS Mitra Karya Abadi 27

52 KWS Bina Insan Sehat 2

53 KSM Melati 0

54 KSM Sehat Sejatra 0

9 DKI Jakarta 9 BMT Idrisiyyah 1

III CENTRAL JAVA

10 Kota Surakarta 55 Ade (CV Cahaya-Mitra L2T2) 3 10 Bank Magelang 0

56 Deni Triyanto 68

57 Yulianto Setiawan (Daffa-Mitra L2T2) 1

11 Kota Magelang 58 Sudiro Tri Yulianto 5

59 Rambat Rohim 5

60 Moh Basir 12

12 Kabupaten Magelang 61 Budi Prihatin 3

13 Kabupaten Sukoharjo 62 Tukimin 200

63 Agus andri 101

64 Adi Sarmoko 0

65 Agus Begajah/ Agus Wiyono 16

66 Wasimin 22


No City/ District




(C1d)

Toilet and

Septic Tank

System Sold

(C1g)


(C1d)

Toilet and

Septic Tank

System Sold

(C1g)

67 Teguh Supriyono 8

68 Sri Mulyono 100

69 Mardiyono 122

70 Haryanto 15

71 Nardi 48

72 Salim 42

14 Kabupaten Sragen 73 Julianto 94

IV EAST JAVA

15 Kabupaten Gresik 74 CV. Fajar Kreatif 0

16 Kota Probolinggo 75 CV. Wahana Tirta 64 11 KSU CU Amanah Tongas, Probolinggo 1

76 Badarul Tamam/ Siti Nurhasanah 8

17 Kabupaten Probolinggo 77 Kelompok Usaha Satu Hati 55

18 Kabupaten Lumajang 78 BUMDES Wiraraja Desa Wonorejo 32 12 KSPPS Syirkah Fastabiqul Khoirot Lumajang 20

79 BUMDES Pasirian Raharjo 5

80 Imam Syafii 119

19 Kota Malang 81 Wawat Watini M Nasar 33

20 Kabupaten Malang 13 BPR Nusumma Cabang Malang 0


21 Kota Makassar 82 Djamalludin 1 14 KSPPS Bakti Huriah Syariah 1

83 CV Alfatih Pratama 0

84 UD Sarana Buis - IBI 9

85 UD Baji Pamae - IBI 21

86 UD Mitra Beton - IBI 57

87 Usaha Kerajinan Wahyu - IBI 37

88 Edelweis Fiber/ Alauddin - IBI 41

89 PT. Harapan Jaya Multi Bisnis-IBI 275

22 Kabupaten Barru 90 Muh. Sabir 0

91 Arham Djalaluddin 1

92 Anwar 1

93 Abdul Maaf 0

94 Muhammad Sinar 0

95 Fitrah 1

96 S2 Suwardi - IBI 1

97 Kumi 44

98 Lasido 2

99 Mangka 4

100 Muh.Arsyad 1

23 Kota Ternate 101 Rahyan Bunga 3

102 Inisiatif Sanitasi (INSAN) 1


No City/ District




(C1d)

Toilet and

Septic Tank

System Sold

(C1g)


(C1d)

Toilet and

Septic Tank

System Sold

(C1g)

24 Kota Jayapura 103 CV. Bangun Sanitasi 29

104 Aleksander Numberi 3

105 Sukarno 0

106 Hamzah 1

107 Suardi 0

108 Ridwan 0

109 Nur Sakip Simat 6

2,418 3,236

Final Achievement of Commercial Enterprises with Improved WASH Product or Service Offerings 123


Final Percentage of Commercial Enterprises with Improved WASH Product or Service Offerings 123.00% Final Achievement of Toilet and Septic Tank System Sold 5,654

Total Target Over the Life of Project 5,000

Final Percentage of Toilet and Septic Tank System Sold 113.08%


FINAL ACHIEVEMENT OF OUTCOME C1E: NEW/IMPROVED MECHANISMS FOR CIVIL SOCIETY ORGANIZATIONS AND/OR

NON-GOVERNMENTAL ORGANIZATIONS TO ADVOCATE FOR THE SUPPLY OF BETTER WASH SERVICES

No City/

District

Name of

Mechanism Type of Mechanism Partner Involved Program Description

I North Sumatera

1 Kota Medan Applikasi Medan

Rumah Kita Aplikasi Medan Rumah kita Pemko Medan, Kominfo, Dinkes,

PERKIM, PDAM

USAID IUWASH PLUS advocate Diskominfo to add WASH content to our Medan

Rumah application and collaborate with relevant stakeholders and community

representatives from hotspot areas to create a promotional strategy to promote the

Medan Rumah Kita application to increase WASH services.

2 Kota Medan My Tirtanadi Pusat Informasi dan Layanan

Pelanggan UPTD PALD

PDAM Tirtanadi Air Limbah

Dinas Perkim

USAID IUWASH PLUS gives technical assistance for PDAM Tirtanadi Customer

Information and Service Centers for WASH service providers. Such assistance the

development of Standard Operating Procedures (SOPs), the training of staff in

customer complaint management, service of excellence training and ensuring the

availability of the service is well-promoted and utilized by the community.

3 Kabupaten

Deli Serdang

Radio Deli Serdang

Berseri Talkshow Radio Pokja AMPL dan Pelaku pembangunan

sektor WASH Kabupaten Deli

Serdang (PDAM, Dinas Perkim,

Dinkes, UPTD PALD)

USAID IUWASH Plus assist the development of the WASH radio talkshow. In Deli

Sedang, USAID IUWASH Plus collaborates with diskominfo, dinkes, and also UPTD

PALD. IUWASH PLUS involved identifying key resource persons, coaching in both

sector issues as well as the methods for facilitating engaging talk shows, and

promotional strategies to ensure as large an audience as possible. They also develop

Public Service Information related to drinking water, sanitation, and hygienic behavior.

4 Kabupaten

Deli Serdang UPTD ALD Pusat Informasi dan Layanan

Pelanggan UPTD PALD Dinas Perkim dan UPTD PALD USAID IUWASH PLUS gives technical assistance for UPTD PALD Deli Serdang

Customer Information and Service Centers for WASH service providers. Such

assistance the development of Standard Operating Procedures (SOPs), the training of

staff in customer complaint management, service of excellence training and ensuring

the availability of the service is well-promoted and utilized by the community. UPTD

PALD also uses WASH radio talk shows to promote its service.

5 Kabupaten

Deli Serdang

Dels Pintar Aplikasi Dels Pintar Dinas Kominfo Deli Serdang SIMANTAN, Information System and Management of Drinking Water and Sanitation,

is an information system owned by Kab. Deli Serdang on the dashboard of the

website Deli Serdangkab.go.id. Through SIMANTAN, we can get information about

drinking water and sanitation in the Deli Serdang district. In addition, SIMANTAN

integrated with SPA4N LAPOR Deli Serdang district for service complaints.

II West Java/ DKI Jakarta/ Kab. Tangerang

6 Kota Bogor Radio Sipatahunan

89,4 FM

Siaran Rutin Talk Show

Radio

Dinas Kominfo Kota Bogor Cq. Seksi

Penyiaran Publik

USAID IUWASH Plus assist the development of the WASH radio talkshow. In Kota

Bogor, USAID IUWASH Plus collaborates with diskominfo and Pokja Sanitasi.

IUWASH PLUS involved identifying key resource persons, coaching in both sector

issues as well as the methods for facilitating engaging talk shows, and promotional

strategies to ensure as large an audience as possible. The Talk Show is conducted

every two weeks.

7 Kabupaten

Bogor

Radio Teman (Bogor

Tegar Beriman) 95,3

FM


Radio

Dinas Kominfo Kab. Bogor melalui

UPT Radio Teman FM dan

Radio Temas was local radio in Kabupaten Bogor, assisted by USAID IUWASH Plus.

We work together with the PKP working group to conduct a regular WASH radio

talkshow. In addition, IUWASH PLUS is involved in identifying key resource persons,

coaching in both sector issues, the methods for facilitating engaging talk shows, and


No City/

District

Name of


promotional strategies to ensure as large an audience as possible. The WASH radio

talk show is on air once a month based on the agreed schedule.

8 Kota Depok Pokja Kelurahan

Sehat

Penguatan Pokja Kelurahan

Sehat Untuk Replikasi Monev

Partisipatif

Pokja Kelurahan Sehat, Forum

Komunikasi Kecamatan Sehat (FKKS)

dan Forum Kota Depok Sehat

(FKDS)

The Depok City Sanitation Working Group and the Healthy Depok City Forum

encourage the integration of the Monitoring and Evaluation Team into the Healthy

Village working group to continue the replication of the Participatory Monev

approach in Depok City. The main target is to develop drinking water, sanitation, and

hygiene behavior in Depok City to achieve the ODF target for Depok City in 2023.

Increasing the roles, tasks, and functions for the Healthy Kelurahan Pokja is more

optimized in drinking water activities, sanitation, and hygiene behavior in the

community.

9 Kota Bekasi Dakta Radio 107 FM Talkshow Radio Dakta Mitra utama: Humas Pemkot Bekasi,

Bappeda, Dinas Kesehatan, Dinas

Perkimtan, Dakta Radio 107 FM

Bekasi

USAID IUWASH Plus assist the development of the WASH radio talkshow. In Kota

Bekasi, USAID IUWASH Plus collaborates with radio dakta FM and the local

government members of pokja AMPL. IUWASH PLUS involved identifying key

resource persons, coaching in both sector issues, the methods for facilitating engaging

talk shows, and promotional strategies to ensure as large an audience as possible. The

most interesting here is that DAKTA FM was a private radio, but they wanted to

promote the WASH issue.

10 Kota Bekasi Pengaduan Online

Terpadu (POT) Kota

Bekasi

Aplikasi Pengaduan Online

Terpadu (POT)

Mitra utama: Dinas Komunikasi dan

Informasi dan PPID Dinas PKPP Kota

Bekasi

In support of the LAPOR SP4N USAID IUWASH PLUS has been instrumental in

promoting its application in the WASH sector through the development such

platforms among its partner LGs. This has involved: strong engagement and buy-in of

relevant LG offices; the adjustment of Standard Operating Procedures (SOPs); the

development of systems to ensure citizen reports are appropriately followed-up and

responded to; as well as the development of promotional strategies to ensure that

the system is well-known and widely used.

11 Kabupaten

Karawang

Radio Sturada

Pangkal Perjuangan

FM


Radio

Dinas Kominfo Kab. Karawang

melalui UPTD Radio Sturada Pangkal

Perjuangan

USAID IUWASH Plus assist the development of the WASH radio talkshow. In radio

Sutrada Karawang, USAID IUWASH Plus collaborates with diskominfo and the local

government members of pokja AMPL. This radio has a special program related to

public service complaint handling named "sempal guyon". USAID IUWASH PLUS then

advocates to include the WASH issue in the program. Then we support in Involving

identifying key resource persons, coaching in both sector issues, the methods for

facilitating engaging talk shows, and promotional strategies to ensure as large an

audience as possible. The most interesting here is that DAKTA FM was a private

radio, but they wanted to promote the WASH issue.

12 Kabupaten

Tangerang

LPPL (Lembaga

Penyiaran Publik

Lokal) Radio Swara

Tangerang Gemilang

93,4 FM

Talkshow Radio Swara

Tangerang Gemilang

Mitra utama: Dinas Kominfo,

Bappeda, Dinas PPP, Dinas

Kesehatan, Radio Swara Tangerang

Gemilang

The Regional Government owns radio Swara Tangerang Gemilang with programs that

serve complaints and public information. As a public information media ready to share

the information on programs or development results in Tangerang Regency to the

broader community. USAID IUWASH Plus assists in developing the WASH radio

talkshow at radio Swara Tangerang gemilang. IUWASH PLUS involved identifying key

resource persons, coaching in both sector issues, the methods for facilitating engaging

talk shows, and promotional strategies to ensure as large an audience as possible.

III Central Java

13 Kota

Surakarta

Talkshow Radio Ria

FM


Radio PDAM Collaboration between PDAM and Ria FM supported by USAID IUWASH PLUS holds

a Regular WASH Radio Talkshow once a month involving the relevant OPD as


No City/

District

Name of


resource persons. IUWASH PLUS involved identifying key resource persons,

coaching in both sector issues, the methods for facilitating engaging talk shows, and

promotional strategies to ensure as large an audience as possible.

14 Kota

Surakarta

Tim Replikasi Mojang

Sekati Forum Warga Bappeda, DisperumKPP, Dinas

Kesehatan, Perumda Air Minum,

DLH, Sanitarian, Tim Monev, Aksansi

The Mojang Sekati Replication Team consists of technical teams related to the

drinking water, sanitation, and hygiene sector. The primary function is to encourage

the acceleration of community-based drinking water, sanitation, and hygiene behavior

services, especially in development priorities by the government. The team legalized

through a Decree of the Regional Secretary of the City of Surakarta in 2021 targeted

two replication villages and 8 RKM from 8 urban villages as Musrenbang materials.

15 Kota

Magelang

Forum Komunikasi

WASH

Pertemuan Rutin Mitra Utama : Dinas Perkim, Dinas

Kesehatan, PDAM dan didukung oleh

Dinas LH, Dinas PUPR, Diskominfo,

Magelang Ekspress, Magelang FM,

KSM Program air minum Sanitasi,

Pemerintah Kecamatan dan 17

Kelurahan di Kota Magelang

Decree of the Mayor of Magelang Number 663.1/69/112/2019 concerning the

Establishment of the Magelang City Communication Forum for Drinking Water,

Sanitation and Hygiene Behavior (WASH) for the 2019-2024 Period. The WASH

communication forum Magelang City holds a coordination meeting every two months

attended by all the members to monitor, evaluate, and recommend solutions to

problems in the WASH sector. Communication, For the positive impact of the

forum's existence to be more comprehensive, participants agreed that the scope of

the forum's work is not limited to 4 (four) IUWASH PLUS Hotspot but to the entire

City of Magelang, which consists of 17 villages.

16 Kota

Magelang

Talkshow Radio

Magelang FM


Radio Forum WASH Kota Magelang Collaboration between the Magelang City WASH Communication Forum and

Magelang FM supported by USAID IUWASH PLUS hold a Regular WASH Radio

Talkshow. IUWASH PLUS involved identifying key resource persons, coaching in both

sector issues, the methods for facilitating engaging talk shows, and promotional

strategies to ensure as large an audience as possible. They also develop Public Service

Information related to drinking water, sanitation, and hygienic behavior.

17 Kota

Magelang

Forum TEMBANG

TIDAR (Temu

Rembuk Babagan

Sanitasi, Air Minum,

dan Perilaku Hygiene)

Forum Warga Bappeda, Disperkim, DPUPR, Dinas

Kesehatan, Perumda Air Minum,

DLH, Sanitarian, Tim Monev

Kelurahan, DPMP4KB

The city-level monev team forum formed on July 15, 2021, has been running by

coordinating the promotion of the 5 STBM Pillars, collecting data on the 5 STBM

pillars, and expanding the STBM implementation area. In addition, the monev team

forum is involved in urban planning activities in the WASH sector, such as FGDs for

preparing the strategic sanitation plan by Bappeda, City Musrenbang by the Regional

Secretary, and training or training promotion activities.

18 Kabupaten

Magelang

Forum KSM Sanitasi

Magelang Gemilang Forum Warga DPUPR, Bapeda & Litbangda, Dinas

Kesehatan, Diskminfo, PDAM

The forum consists of KSM administrators managing SPALDT, SPALDS, Drinking

Water, and related OPD. Meetings conducting every two months. The location

rotates at the forum member KSM. Meetings to report on management

developments, problems encountered, as well as for new proposals between KSM, as

well as between KSMs and related OPDs.

19 Kabupaten

Sukoharjo

Kelompok Informasi

Masyarakat Water

Sanitation and

Hygiene (KIM

WASH) Sukoharjo

Kelompok Informasi

Masyarakat

Bappeda, Disperkim, DPUPR, Dinas

Kesehatan, Perumda Air Minum, Tim

Monev, Masyarakat

KIM WASH Sukoharjo is an android-based communication media developed by the

community, the Sukoharjo district government, and USAID IUWASH PLUS as a

community involvement mechanism. KIM WASH, expected to be a medium for

exchanging information and submitting complaints related to WASH and its services.

IV East Java


No City/

District

Name of


20 Kota

Surabaya

Forum Master Meter

Kota Surabaya

Forum Komunikasi Mitra Utama : PDAM Kota Surabaya

dan didukung oleh KSM MM seluruh

Kota Surabaya

The Master Meter Community Self-Help Communication Forum (Forkom MM) was

formed as an effort and as a bridge communication between PDAM Surya Sembada

Surabaya and KSM Master Meter. Patterns of communication and the initiated relationship are egalitarian two-way relationship patterns. Forkom MM then received

institutional strengthening from the USAID IUWASH PLUS project and showed

promising results. Forms formed with a spirit of kinship to help and facilitate KSMs

who are having problems with maintenance or when there is a surge in bills. Forkom

is here to be a bridge for solving existing problems. MM Forum currently has 167

KSM members with a total SR of 6,500 SR.

21 Kabupaten

Gresik

Radio Suara Gresik

FM 100,4 MHz


Radio

Dinas Komunikasi dan Informatika

dan Pokja PPAS

Gresik Regency has developed a community engagement mechanism to improve

drinking water, sanitation, and hygiene practices. The Radio Talkshow broadcast runs

regularly once a month to share information related to the WASH issue. In addition,

Suara Gresik Radio, owned by the Government, has programs that include serving

public complaints and knowledge and being a medium of public communication that is

ready to disseminate information to the broader community, especially in the Gresik

Regency area.

22 Kota

Probolinggo

Siaran Radio Kota

101.7 FM


Radio

Mitra utama: Diskominfo dengan

mitra pendukung Organisasi

Perangkat Daerah (OPD) yang

tergabung dalam Pokja AMPL

In a meeting with the AMPL Working Group (including the Communications and

Information Office), Radio Suara Kota Probolinggo should be a medium for

information on the drinking water and sanitation sector. Radio Suara Kota 101.7 FM

Probolinggo is a radio owned by the City Government of Probolinggo with its

program serving complaints and public information. This regular talk show is

broadcast every two weeks.

23 Kabupaten

Lumajang

Radio Suara

Lumajang FM 104.1

MHz


Radio

Dinas Komunikasi dan Informatika,

BAPPEDA dan Pokja PPAS

Suara Lumajang Radio, as a radio owned by the Lumajang Regency Government, has

programs that include serving public complaints and information and being a public

information medium that is ready to disseminate information to the broader

community, especially in the Lumajang Regency and surrounding areas. Supported by

USAID IUWASH PLUS The talk show program on drinking water, sanitation, and

hygiene behavior at Suara Lumajang Radio conducted regularly once every 1 (one)

month. The topics or themes raised vary by raising WASH issues. Likewise, the

resource persons presented vary according to the topic. The Coordinator of the

program is POKJA AMPL/PPSP Lumajang Regency.

24 Kota Malang Pusat Informasi dan

Layanan Publik

Pusat Informasi dan Layanan

Publik UPT PALD IUWASH PLUS support in facilitating the establishment of an Information Center and

Public Service UPTD PAL Malang City. Support the development of SOPs for the

Management of Public Complaints Handling, SOPs for Information Management, SOPs

for Management of Applications for Draining Septic Tanks, and SOPs for Evaluation of

Public Service Implementation

25 Kota Malang Kelompok Informasi

Masyarakat (KIM)

Cendrawasih Kasin

Forum Komunikasi Dinas Komunikasi dan Informatika

Kota Malang

Community Information Group (KIM) is a public service institution formed and

managed by and for the community specifically oriented to information services and

community empowerment according to their needs. USAID IUWASH supports KIM

Kota Malang to promote the WASH issue by developing creative WASH content for

social media. The response to the presence of KIM is quite large, especially from the

Kelurahan apparatus who need a vehicle for distributing and utilizing information by

the community. Legal basis for formation: Malang Mayor's Decree Number:

188.45/297/35.73.112/2019 regarding establishing KIM Cendrawasih Kasin Village,


No City/

District

Name of


Klojen District, Malang City. KIM Cendrawasih's Motto: "SPREAD INNOVATIVE,

CREATIVE AND RESPONSIVE INFORMATION"


Masyarakat (KIM)

"Nukus"

Kelompok Informasi

Masyarakat

Mitra Utama : Diskominfo Kota

Malang







the community. Legal basis for formation: Malang Mayor's Decree Number :

188.45/X5 /35.73.112/2020 Regarding establishing "KIM NUKUS" sukun village, sukus

subdistrict.


Masyarakat (KIM)

Bijak

Kelompok Komunikasi Mitra Utama : Diskominfo Kota

Malang







the community. Legal basis for formation: Malang Mayor's Decree Number :


Masyarakat (KIM)

Obama


Malang







the community.


Masyarakat (KIM)

Parseh Jaya


Malang







the community.


Masyarakat (KIM)

Lestari


Malang







the community.


Masyarakat (KIM)

Tanjungrejo


Malang







No City/

District

Name of



the community.

V South Sulawesi/ Eastern Indonesia

32 Kota

Makassar

Pusat Informasi dan

Layanan Pelanggan

UPTD PALD


Pelanggan

Mitra Utama:

UPTD PALD Kota Makasar

Dinas PU

Based on the agreement with UPT PALD for the operation of the complaint service

and the importance of cooperation with the private sector in serving the community

for desludging services and other matters related to sanitation. It is necessary to

provide a customer complaint service as an Information and Customer Service

Center for UPT PALD. Makassar city. To make it easier to serve its customers, the

Makassar City UPTD PALD also has the Go Sedot application, making it easier for

customers to request desludging services.

33 Kabupaten

Barru Talkshow Radio Talkshow Radio Mitra Utama:

Diskominfo Kab. Barru

Iga Radio Barru

To help socialize the Drinking Water, Sanitation & Hygiene Behavior Program in

Barru Regency, USAID IUWASH PLUS support POKJA PPAS to encourage

collaboration with IGA Radio through radio talk shows to share information about

drinking water, sanitation, and hygiene behavior issues involving relevant OPDs and

partners in the WASH sector. Including sanitation entrepreneurs and micro financial

institutions that have sanitation financing products. Radio talk shows run regularly

once a month.

34 Kabupaten

Barru Lapor SP4N Lapor SP4N 1. Dinas Komunikasi Informatika dan

Statistik Kab. Barru

2. Inspektur Daerah Kab. Barru

USAID IUWASH PLUS supports the Strengthening of SP4N Lapor in Baru District for

service improvement in the WASH sector. Support especially for the preparation of

its promotion strategy to the community. USAID IUWASH PLUS facilitated training

to create promotional materials for LAPOR SP4N for social media and facilitated

implementation monitoring. Baruga LAPOR SP4N awarded the best national LAPOR

SP4N, is also supported by conducting technical training for the admin Barru district.

Hoped SP4N LAPOR can facilitate the community to provide input for improving

services in the drinking water, sanitation, and hygiene behavior sector.

35 Kabupaten

Bantaeng

Lapor SP4N Lapor SP4N 1. Dinas Komunikasi Informatika dan

Persandian Kabupaten Bantaeng

2. BAPPEDA

3. Dinas Pekerjaan Umum dan

Prasarana

4. Dinas Kesehatan

Based on a meeting held jointly between Diskominfo, Bappeda Bantaeng, and USAID

IUWASH PLUS, together agreed to use LAPOR SP4N as a mechanism to capture

public aspirations for the services provided. The National Public Service Complaint

Management System (SP4N) - People's Online Aspirations and Complaints Service

(LAPOR!) conveys all Indonesian people's aspirations and complaints through several easily accessible and integrated social media-based complaint channels. In addition, the

Bantaeng District Government requested the support of USAID IUWASH Plus to

facilitate the refresh of technical education, especially for preparing its promotion

strategy for the community. USAID IUWASH PLUS also facilitated the monitoring of

the implementation of the SP4N LAPOR in Bantaeng Regency by Baruga, the SP4N

LAPOR who was awarded the national best SP4N LAPOR.

36 Kabupaten

Bulukumba

Radio SWARA

PANRITA LOPI FM

95.0 MHz


Radio

Dinas Komunikasi dan Informatika

Kabupaten Bulukumba

Collaboration between Pokja AMPL and Diskominfo supported by USAID IUWASH

PLUS holds a Regular WASH Radio Talkshow once a month involving the relevant

OPD as resource persons. Swara Panrita Lopi is running because of the commitment

of the Bulukumba Regency Government to have information and communication

media that suit the needs of the community, one of which is through radio managed

by the local Government. Suara Panrita Lopi has an application that can be

downloaded on the Playstore so that the listener's coverage becomes extensive, not

limited to the Bulukumba Regency area.


No City/

District

Name of


37 Kota Ternate Pusat Informasi dan

Layanan Pelanggan

UPTD PALD


Pelanggan

Mitra Utama:

UPTD PALD Kota Ternate

Dinas PUPR Kota Ternate

As a domestic waste management operator, UPT PALD is determined to provide

professional services for the people of Ternate City. Therefore, UPTD PALD has also

provided a telephone line for potential customers for easy access to services. This telephone line makes it easier for customers to access desludging services and obtain

information related to LLTT and LLTTT. It can also be developed into an Information

and Customer Service Center to provide more assistance to customers and further

improve the service quality of UPTD PALD Ternate City.

38 Kota Ternate Regular Radio Show

with RRI Pro 1 FM


Radio

Dinas Kesehatan dengan dukungan

dari PDAM, Ortala, Dinas PUPR,

UPTD PAL, Tim Monev Kota Ternate

Collaboration between Dinas Kesehatan and RRI Pro 1 FM supported by USAID

IUWASH PLUS holds a Regular WASH Radio Talkshow once a month involving the

relevant OPD as resource persons. This regular radio talk show is broadcast, raising

different topics as scheduled. In addition, the participatory monev team was also

involved as a resource person.

39 Kota Ternate LAPOR SP4N SMS, Web, Sosial Media

(Twitter)

Admin Instansi: Bagian Organisasi,

Diskomsandi

Admin Penghubung: 40 OPD dan 5

Kecamatan

Working with USAID CEGAH and BTrust, advocating for adding WASH content to

LAPOR SP4N, facilitating PDAMs so that complaints related to PDAM include in

LAPOR SP4N. In addition, training was also carried out for the Lapor admins from

each OPD, developing a joint promotion strategy across OPD and community

representatives and promoting the community to use SP4N LAPOR.

Report/complaint SMS format:

'- SMS 1708 format: TERNATE (space) the contents of the complaint (space) no.

Reporter's cellphone

- website lapor.go.id

- Twitter to @Lapor1708 @LaporTernate hashtag #LaporTernate

40 Kota Jayapura Forum Komunikasi

Pelanggan PDAM

Jayapura

Forum Komunikasi PDAM Jayapura USIAD IUWASH PLUS supports the PDAM Customer Communication Forum,

formed by the organizers (PDAM/Pemda/private partners in drinking water

development). The purpose of the establishment of this Forum is to serve as a forum

for an embodiment of the roles of customers, communities, and stakeholders to

maintain a balance of interests between SPAM operators and customers, as a forum

for exchanging information and coordinating to improve the performance of drinking

water services from providers/PDAMs and facilitating this to happen. Acceleration for

increasing access to safe and proper drinking water for the people in the City and

District of Jayapura. Furthermore, ensuring the functioning of PDAM Customer

Service as an information, promotion and education center, serving service requests

and receiving feedback from service users on the services received (can be in the

form of Suggestion boxes, SMS, call centers) and utilizing the website and social media

owned by PDAM. The forum also uses radio media such as Kenambai Umbay radio in

Jayapura Regency and PRO2 FM radio in Jayapura City, which already has a slot for

routine WASH talk shows to disseminate information regarding PDAM services and

also activities carried out by the PDAM Customer Communication Forum.

41 Kota Jayapura Regular Talk Show

with RRI


Radio

Pokja PPAS bekerjasama dengan

Dompet Dhuafa

To help socialize the Drinking Water, Sanitation & Hygiene Behavior Program in Kota

Jayapura, USAID IUWASH PLUS support POKJA PPAS and dompet dhuafa to

encourage collaboration with RRI pro 1 through radio talk shows to share

information about drinking water, sanitation, and hygiene behavior issues involving

relevant OPDs and partners in the WASH sector. Including sanitation entrepreneurs


No City/

District

Name of


and micro financial institutions that have sanitation financing products. Radio talk

shows run regularly once a month.

42 Kabupaten

Jayapura

Regular Talk Show

with Radio Milik

Pemerintah daerah

Kanumbai Umbay


Radio

Pokja AMPL dan Radio Kenambai

Umbai

Radio Kenambai Umbay was local radio in Kabupaten jayapura, assisted by USAID

IUWASH Plus. We work together with the AMPL working group to conduct a

regular WASH radio talkshow. In addition, IUWASH PLUS is involved in identifying

key resource persons, coaching in both sector issues, the methods for facilitating

engaging talk shows, and promotional strategies to ensure as large an audience as

possible. The WASH radio talk show is on air once a month based on the agreed

schedule.

Final Achievement of New/Improved Mechanisms for Civil Society Organizations and/or Non-

Governmental Organizations to Advocate for The Supply of Better WASH Services

42


Final Percentage Achievement of New/Improved Mechanisms for Civil Society Organizations and/or

Non-Governmental Organizations to Advocate for The Supply of Better WASH Services 120.00%


FINAL ACHIEVEMENT OF OUTCOME C1F: NUMBER OF WASH COMMUNITY PLAN ADOPTED

No City/ District Name of Village No

CAP

Specific Location of

Community Action Plan (CAP)

WASH Program Adopted Adoption Support

Sanitation Water Supply

Water

Resources Management

Government Fund

CSR

Community

Self Funding

NORTH SUMATERA

1 Kota Medan Kelurahan Titi Kuning 1 Lingkungan XI √ √ √

2 Lingk.14 (lokasi pengembangan) √ √

Kelurahan Tanjung Gusta 3 Lingkungan I √ √ √

4 Lingk.2 (lokasi pengembangan) √ √

Kelurahan Sidorejo 5 Lingk.6 dan Lingk.7 √ √

6 Lingk.1 dan Lingk.3 (daerah

pengembangan) √

√

Kelurahan Kota Bangun 7 Kelurahan Kota Bangun √ √

Kelurahan Tangkahan 8 Kelurahan Tangkahan √ √

2 Kabupaten Deli Serdang Desa Tandem Hilir 9 Dusun 2 dan 3 √ √

Desa Pagar Jati 10 Desa Pagar Jati √ √

Desa Kramat Gajah 11 Desa Kramat Gajah √ √

Desa Telaga Sari 12 Desa Telaga Sari √ √

Desa Sei Mencirim 13 Dusun Va √ √

Desa Pematang Johar 14 Dusun XI √ √

15 Dusun XII (Lokasi pengembangan) √ √

Desa Tanjung Garbus 16 Dusun I (lokasi hotspot) √ √

17 Dusun II (lokasi Pengembangan) √ √

3 Kota Pematang Siantar Kelurahan Bantan 18 Lingkungan II, Lokasi Intervensi √ √

Kelurahan Nagapita 19 RW 4 Lokasi Intervensi √ √

Kelurahan Tanjung Tongah 20 RT 002, RW 002 Lokasi Intervensi

√

√

Kelurahan Banjar 21 RW 007, RT 002 Lokasi Intervensi

√

√

22 Pengembangan Lingk. 2, RT 02, RW 06

√

√

Kelurahan Gurilla 23 Kelurahan Gurilla √ √

Kelurahan Mekar Nauli 24 Kelurahan Mekar Nauli √ √

Kelurahan Simarimbun 25 Kelurhan Simarimbun √ √

Kelurahan Tong Marimbun 26 Kelurahan Tong Marimbun √ √

4 Kota Sibolga Kelurahan Huta Tonga-Tonga 27 Lingkungan II dan IV √ √

28 Lingk.1 dan Lingk.3 √ √ √

Kelurahan Aek Parombunan 29 Lingkungan III, IV dan VI Lokasi

Intervensi √

√

30 Lingk.1 dan Lingk.5 √ √ √

Kelurahan Aek Manis 31 Linkungan II dan IV Lokasi Intervensi

√

√

32 Lingk.4 (Pengembangan) √ √ √

Kelurahan Angin Nauli 33 Lingkungan III Lokasi Intervensi √ √

34 Lingk.1 √ √ √

Kelurahan Pancuran Pinang 35 Kelurahan Pancuran Pinang √ √ √

Kelurahan Pancuran Bambu 36 Kelurahan Pancuran Bambu √ √ √

5 Kota Tebing Tinggi Kelurahan Mekar Sentosa 37 Lingkungan I dan III √ √

Kelurahan Sri Padang 38 Lingkungan V √ √



CAP





Water Resources

Management

Government Fund

CSR Community

Self

Funding

Kelurahan Bagelen 39 Kelurahan Bagelen √ √

Kelurahan Lubuk Baru 40 Kelurahan Lubuk Baru √ √

Kelurahan Pinang Mancung 41 Kelurahan Pinang Mancung √ √

Kelurahan Tualang 42 Kelurahan Tualang √ √

Kelurahan Tebing Tinggi 43 Kelurahan Tebing Tinggi √ √

WEST JAVA/DKI/KAB.TANGERANG

6 Kota Bogor Kelurahan Babakan Pasar 44 Kelurahan Babakan Pasar √ √

Kelurahan Tanah Sereal 45 Kelurahan Tanah Sereal √ √

Kelurahan Sempur 46 Kelurahan Sempur √ √

7 Kabupaten Bogor Desa Tajur 47 Desa Tajur √ √

Desa Tarikolot 48 Desa Tarikolot √ √

Desa Rawapanjang 49 Desa Rawapanjang √ √

Desa Bojong 50 Desa Bojong √ √

Desa Cilebut Barat 51 Desa Cilebut Barat √ √

Kelurahan Cibinong 52 Kelurahan Cibinong

8 Kota Depok Kelurahan Depok 53 RW.04 √ √

Kelurahan Abadijaya 54 Kel Abadijaya √ √

Kelurahan Bojong Pondok Terong 55 Kelurahan Bojong Pondok Terong √ √ √

Kelurahan Kemiri Muka 56 Kelurahan Kemiri Muka √ √ √

9 Kota Bekasi Kelurahan Bekasi Jaya 57 Kelurahan Bekasi Jaya √ √

Kelurahan Margahayu 58 Kelurahan Margahayu √ √

10 Kabupaten Karawang Desa Cirejag 59 Desa Cirejag √ √

Desa Cikampek Selatan 60 Desa Cikampek Selatan √ √ √

11 Kabupaten Tangerang Desa Sarakan 61 Desa Sarakan √ √ √

Desa Kayu Bongkok 62 Desa Kayu Bongkok √ √ √

Desa Pondokjaya 63 Desa Pondokjaya √ √

12 DKI Jakarta Kelurahan Tebet Timur 64 Kelurahan Tebet Timur √ √

CENTRAL JAVA

13 Kota Surakarta Kelurahan Setabelan 65 Pringgading RT 04 RW 09 √ √

Kelurahan Semanggi 66 Dabagsari RT 01, RT 02, RT 03, RT 04, RW 23

√ √

Kelurahan Mojo 67 Mojo √ √

Kelurahan Mojosongo 68 Krajan RT 01, RT 02, Debengan RT 4 RW 01

√

√

Kelurahan Kadipiro 69 Bayan Krajan RT 01, RT 02 RW 15

√

√

Kelurahan Sangkrah 70 Demangan RT 01 RW 13 √ √

71 Demangan √ √

14 Kota Magelang Kelurahan Rejowinangun Utara 72 Nambangan RT 6 RW XVIII √ √

73 Nambangan RT 4 RW 20 √ √ √

Kelurahan Tidar Utara 74 Kiringan RT 5 RW III √ √ √

75 Malangan RT 2,3,4 RW VI √ √

76 Malangan RT 4 RW 13 √ √ √

Kelurahan Panjang 77 Bogeman Wetan RT 4 RW VIII √ √ √

78 Bogeman Lor RT 02 & 05 RW I √ √ √

79 Samban RT 7 & 8 RW VI √ √ √

Kelurahan Gelangan 80 Panjang Baru RT 2 & 5 RW VII √ √



CAP





Water Resources

Management

Government Fund

CSR Community

Self

Funding

81 Pasar Telo RT 1 RW 5 √ √

Kelurahan Kramat Utara 82 Dalanga RT 2 RW 8 √ √

Kelurahan Cacaban 83 Jambon Wot RT 1 RW 6 √ √

Kelurahan Kemirirejo 84 Kemiri Kerep RT 6 RW 4 √ √

15 Kabupaten Magelang Desa Pucungrejo 85 Desa Pucungrejo √ √ √

Desa Banyurojo 86 Desa Banyurojo √ √ √

16 Kota Salatiga Kelurahan Salatiga 87 RT 05 RW 03 Pungkursari (Hotspot)

√

√

88 RT 08 RW 05 Krajan (Pengembangan)

√

√

Kelurahan Pulutan 89 RT 04 RW 01 Rejosari (Hotspot) √ √ √

90 RT 02 dan 05 RW 05 Ngablak (Pengembangan)

√

√

Kelurahan Kutowinangun Lor 91 RT 10 RW 03 Canden (Hotspot) √ √ √

92 RT 03 dan 09 RW 01 Butuh

(Pengembangan) √

√

Kelurahan Sidorejo Kidul 93 RT 02 RW 06 Gunungsari √ √

Kelurahan Kutowinangun Kidul 94 RT 12 RW 02 Kalioso √ √

17 Kabupaten Sukoharjo Kelurahan Sukoharjo 95 Kampung Sayegan RT 1 RW 11 √ √

96 RT 1dan 2 RW 3 Dusun Kriwen √ √

97 Kampung Klurahan RW 13 √ √

Kelurahan Kartasura 98 Kampung Purwogondo RT 5, 6

RW 1 √ √

Desa Pucangan 99 Kraginan RT 1 RW15 √ √

18 Kabupaten Wonosobo Desa Suren Gede 100 RW VIII Dusun Kalisuren √ √

19 Kabupaten Sragen Desa Sambiduwur 101 Desa Sambiduwur √ √ √

Desa Kalikobok 102 Desa Kalikobok √ √ √

Desa Tegaldowo 103 Desa Tegaldowo √ √ √

EAST JAVA

20 Kabupaten Sidoarjo Desa Wunut 104 Desa Wunut √ √

Desa Kedung Pandan 105 Desa Kedung Pandan √ √

Kelurahan Krian 106 Kelurahan Krian √ √

21 Kabupaten Gresik Kelurahan Kroman 107 RW2 √ √

Kelurahan Sidokumpul 108 RW02 √ √

Kelurahan Peganden 109 Kelurahan Peganden √ √

22 Kota Probolinggo Kelurahan Kebonsari Kulon 110 RW05 √ √

Kelurahan Pilang 111 RW01 RT04 √ √

Kelurahan Jati 112 Kelurahan Jati √ √ √

23 Kabupaten Probolinggo Desa Alaskandang 113 Desa Alaskandang √ √

Desa Kalibuntu 114 Desa Kalibuntu √ √ √

Kelurahan Patokan 115 RW04 √ √

24 Kabupaten Lumajang Kelurahan Rogotrunan 116 RW08 √ √

Kelurahan Tompokersan 117 RW 16 √ √

25 Kota Malang Kelurahan Tanjungrejo 118 RW 02 √ √

Kelurahan Kasin 119 RW 07 √ √

Kelurahan Sukun 120 RW 02 √ √

Kelurahan Tunjungsekar 121 Kelurahan Tunjungsekar √ √ √



CAP





Water Resources

Management

Government Fund

CSR Community

Self

Funding

26 Kabupaten Malang Desa Pakiskembar 122 RW06 Dusun Tegalpasangan √ √

Desa Kebonagung 123 RW05 √ √

SOUTH SULAWESI & EASTERN INDONESIA

27 Kota Makassar Kelurahan Maccini Gusung 124 Kelurahan Maccini Gusung √ √

Kelurahan Lette 125 Kelurahan Lette √ √

Kelurahan Barabaraya Selatan 126 Kelurahan Barabaraya Selatan √ √

28 Kabupaten Barru Kelurahan Mangkoso 127 Kelurahan Mangkoso √ √

Kelurahan Kiru-kiru 128 Kelurahan Kiru-kiru √ √

Kelurahan Lalolang 129 Kelurahan Lalolang √ √

29 Kabupaten Bantaeng Kelurahan Mallilingi 130 Kelurahan Mallilingi √ √ √

Kelurahan Letta 131 Kelurahan Letta √ √ √

Kelurahan Pallantikang 132 Kelurahan Pallantikang √ √ √

Kelurahan Tappanjeng 133 Kelurahan Tappanjeng √ √ √

Kelurahan Bonto sunggu 134 Kelurahan Bonto sunggu √ √ √

30 Kabupaten Bulukumba Kelurahan Kasimpureng 135 Kelurahan Kasimpureng √ √

Kelurahan Tanah kongkong 136 Kelurahan Tanah kongkong √ √

Kelurahan Bentenge 137 Kelurahan Bentenge √ √

Kelurahan Ela-ela 138 Kelurahan Ela-ela √ √

Kelurahan Terang-terang 139 Kelurahan Terang-terang √ √ √

31 Kabupaten Maluku Tengah Kelurahan Namasina 140 Kelurahan Namasina √ √

Kelurahan Ampera 141 Kelurahan Ampera

32 Kota Ternate Kelurahan Dufa-Dufa 142 Kelurahan Dufa-Dufa √ √

Kelurahan Foramadiahi 143 Kelurahan Foramadiahi √ √

Kelurahan Loto 144 Kelurahan Loto √ √

Kelurahan Sulamadaha 145 Kelurahan Sulamadaha √ √

33 Kota Jayapura Kelurahan Hamadi 146 Kelurahan Hamadi √ √ √

Kelurahan Imbi 147 Kelurahan Imbi √ √ √

Kampung Holtekamp 148 Kampung Holtekamp √ √

34 Kabupaten Jayapura Kampung Yobeh 149 RW 01 RT 01 & 02 √ √

Kelurahan Hinekombe 150 RW 01 RT 01&02 √ √

Kampung Sereh 151 RW 03 RT 01&02 √ √

Kampung Hobong 152 RW01, 02 dan 03 √ √

Kelurahan Sentani 153 RW 11 RT 01,02 √ √

Kampung Yoboi 154 RW01-RT01, RW02-RT02 √ √

Final Achievement of WASH Community Plan Adopted 154


Final Percentage Achievement of WASH Community Plan Adopted 154.00%


FINAL ACHIEVEMENT OF OUTCOME C2A: NUMBER OF WATER UTILITIES WITH IMPROVED SERVICE DELIVERY

PERFORMANCE

No PDAM

Scoring Target of 10%

Increased

from

remaining

Program Year Achievement

(compare to Target)

Baseline 2017 2018 2019 2020 2021 2017 2018 2019 2020 2021

I NORTH SUMATERA

1 Kota Medan 61 63 58 61 67 67 64.9 97% 89% 94% 103% 103%

2 Kabupaten Deli Serdang 38.5 30.5 56.5 48.5 51 51 44.65 68% 127% 109% 114% 114%

3 Kota Pematangsiantar 55.5 52 55.5 62.5 60.5 60.5 59.95 87% 93% 104% 101% 101%

4 Kota Sibolga 53 46 63 55.5 61.5 61.5 57.7 80% 109% 96% 107% 107%

5 Kota Tebing Tinggi 23.5 26.5 30 33 33 33 31.15 85% 96% 106% 106% 106%


6 Kota Bogor 65 64 66 71 70 70 68.5 93% 96% 104% 102% 102%

7 Kabupaten Bogor 63.5 63.5 78.5 81.5 78 78 67.15 95% 117% 121% 116% 116%

8 Kota Depok 50 57.5 76.5 80 80 80 55 105% 139% 145% 145% 145%

9 Kota Bekasi 51.5 68.5 65.5 67.5 56.5 56.5 56.35 122% 116% 120% 100% 100%

10 Kabupaten Karawang 43.5 40.5 53.5 51.5 57.5 57.5 49.15 82% 109% 105% 117% 117%

11 Kabupaten Tangerang 78.5 79.5 84 84 90 90 80.65 99% 104% 104% 112% 112%

12 DKI Jakarta N/A

III CENTRAL JAVA

13 Kota Surakarta 42.5 42 46 50 54 54 48.25 87% 95% 104% 112% 112%

14 Kota Magelang 57 63.5 70.5 70 68 68 61.3 104% 115% 114% 111% 111%

15 Kabupaten Magelang 70.5 72.5 76 73.5 76.5 76.5 73.45 99% 103% 100% 104% 104%

16 Kota Salatiga 67.5 75.5 78 79 79 79 70.75 107% 110% 112% 112% 112%

17 Kabupaten Sukoharjo 63 65 72 73.5 71.5 71.5 66.7 97% 108% 110% 107% 107%

18 Kabupaten Wonosobo N/A 55 61.5 67.5 67.5 59.5 N/A 103% 113% 113%

19 Kabupaten Sragen N/A 61.5 64.5 68 68 65.35 N/A 99% 104% 104%

IV EAST JAVA

20 Kota Surabaya 67.5 67.5 71 74 82.5 82.5 70.75 95% 100% 105% 117% 117%

21 Kabupaten Sidoarjo 60.5 61.5 65 76.5 80.5 80.5 64.45 95% 101% 119% 125% 125%

22 Kabupaten Gresik 63 63.5 64 76 67.5 67.5 66.7 95% 96% 114% 101% 101%

23 Kota Probolinggo*) 51.5 60.5 56.5 56.5 64 64 56.35 107% 100% 100% 114% 114%

24 Kabupaten Probolinggo 45 43 44.5 59.5 63.5 63.5 50.5 85% 88% 118% 126% 126%

25 Kabupaten Lumajang 47.5 68 69.5 68.25 65.3 65.3 52.75 129% 132% 129% 124% 124%

26 Kota Malang 73 70 76 81.5 78 78 75.7 92% 100% 108% 103% 103%

27 Kabupaten Malang N/A 62.5 74.2 80 80 66.25 N/A 112% 121% 121%


28 Kota Makassar 62.5 61 65 64.5 68 68 66.25 92% 98% 97% 103% 103%

29 Kabupaten Barru 27.5 25.5 27 38.5 42 42 34.75 73% 78% 111% 121% 121%

30 Kabupaten Bantaeng 33.5 38 38.5 41 54.5 54.5 40.15 95% 96% 102% 136% 136%

31 Kabupaten Bulukumba 24.5 8.5 16.5 12 11.5 11.5 32.05 27% 51% 37% 36% 36%

32 Kota Ternate 39.5 32.5 37.5 37.5 48 48 45.55 71% 82% 82% 105% 105%

33 Kabupaten Maluku Tengah (Masohi) 40 37 26.5 19 19.5 19.5 46 80% 58% 41% 42% 42%


No PDAM

Scoring Target of 10%

Increased

from

remaining


(compare to Target)

Baseline 2017 2018 2019 2020 2021 2017 2018 2019 2020 2021

34 Kota dan Kabupaten Jayapura 36.5 24.5 36 41.5 47 47 42.85 57% 84% 97% 110% 110% Final Achievement of Water Utilities with Improved Service Delivery Performance 31 Total target over the life of project 35 Final Percentage Achievement of Water Utilities with Improved Service Delivery Performance 88.57%

*) Adjustment for baseline, target and 2017 score of Kota Probolinggo due to methodology changes in production capacity measurement after using instrument (not based on estimation water pump capacity)


FINAL ACHIEVEMENT OF OUTCOME C2B: NUMBER OF LOCATIONS THAT HAVE COMPLETED WATER SAFETY PLANS AND

ARE TAKING ACTIONS AND MAKING INVESTMENTS TO IMPROVE THE QUALITY, RELIABILITY, AND SAFETY OF WATER

DELIVERED TO URBAN HOUSEHOLDS, PARTICULARLY IN THE FACE OF CLIMATE CHANGE VULNERABILITIES.

City/ District No Name of Spring Name of Institution Involved Program Description and Implementation Program on Infiltration

Pond Construction

North Sumatera

Kota Medan 1 Sibolangit Bappeda Provinsi, BWS Provinsi Sumut, PDAM Tirtanadi,

DPUPR Deli Serdang, Balai Pemantapan Kawasan Hutan

(BPKH) Provinsi Sumut, Perkim Deli Serdang, Dishut Provinsi,

Dinas LH Provinsi

The capacity building, legacy and dissemination program of KKMA-RA for

Local Government North Sumatera Province and Deli Serdang District

through the construction of 15 pilot infiltration ponds by USAID IUWASH

PLUS was completed. PDAM allocated budget on yearly plan document for

maintaining 650 infltration in Sibolangit catchment area.

Kota Pematang Siantar 2 Nagahuta Sekretaris Daerah, PDAM, Forum Pelanggan PDAM, Bappeda,

Dinas PUPR, Dinas LH, Dinkes, Dinas PU Tataruang,

Sekretariat Daerah Bagian Hukum


local government Kota Pematangsiantar through the construction of 15 pilot

infiltration ponds by USAID IUWASH PLUS was completed.

Local Government and PDAM Kota Pematang Siantar committed to alocate

the government budget/PDAM for replicating the infiltration ponds yearly.

West Java/ DKI Jakarta/ Kab. Tangerang

Kota Bogor 3 Tangkil Sekretaris Daerah, Bappeda, Dinas PUPR, Dinas LH, Dinas

Kesehatan, PDAM Pakuan


Local Government Bogor City through the construction of 15 pilot


PDAM Kota Bogor has confirmed and allocated r

constructing 40 infiltration in Tangkil catchment area as well as commited to

replicate the KKMA-RA recomendation and action plan program.

On September 29, 2021, LG Bogor City and Bogor District formally signed

the MOU on utilize and conservation of Tangkil spring since Tangkil spring located in Bogor District but also utilized by Bogor City

Kabupaten Bogor 4 Ciburial Sekretaris Daerah, Bappeda, Dinas PUPR, Dinas LH, Dinas

Perijinan, Dinas Kesehatan, Dina Pertanian, Camat, PDAM

Tirta Kahuripan.

146 infiltration ponds construction was completed with budget from PDAM

investment and production maintaining program. The constrution infiltration

ponds program will be implementing yearly.

Central Java

Kota Magelang 5 Tuk Pecah PDAM, Bappeda, Universitas Tidar, Dinas Pendapatan

Pengelolaan Keuangan dan Aset Daerah (DPPKAD), DPUPR,

PKK, Bagian Hukum dan Pemko.Magelang, Dinperindag, Dinas

LH, DKK/Dinkes, Disdikbud


Local Government Magelang City through the construction of 15 pilot


Local Government and PDAM Kota Magelang committed to alocate the

government budget/PDAM for replicating the infiltration ponds yearly and

also developing the draft of Major Decree on spring protection program.

Kabupaten Magelang 6 Citrosono Bappeda, PDAM, Dinas Pendapatan Pengelolaan Keuangan dan

Aset Daerah (DPPKAD), DPUPR, PKK, Bagian Hukum dan

Bagian Pemerintahan Pemkab.Magelang, Dinas Perumahan

Rakyat & Kawasan Permukiman (DPRKP), Dinperindag, Dinas

LH, Dinkes, Disdikbud


Local Government Kabupaten Magelang through the construction of 15 pilot


Local Government and PDAM Kabupaten Magelang committed to alocate

the government budget/PDAM for replicating the infiltration ponds yearly

and also developing draft Bupati Decree on spring protection program

Kota Salatiga 7 Kalitaman Sekretaris Daerah, Bapeda, PDAM, Dinas LH, PUPR, Perkim,

Dinkes, Dinas Pemberdayaan Perempuan, Dinas Keuangan

Daerah.

Local Government of Salatiga city (DLH) has constructed 95 infiltration

ponds in 2019 and 2020. The program also continued by construction of 7

units infiltration ponds by IAIN Salatiga, 6 units by PDAM and 11 units by



Pond Construction

CSR program of BNI 46 Salatiga.

Beside that, process of legacy/ dissemination the KKMA-RA for local

government through construction of 15 pilot infiltration ponds by USAID

IUWASH PLUS was completed.

67 units also completely contructed through Dana Kelurahan and 108 units

is still on construction estimated will be complete in this October 2021.

East Java

Kabupaten Probolinggo 8 Tancak PDAM, BLH, Bappeda, Perhutani, Perkim, PUPR,

Pemberdayaan Masyarakat dan Desa (PMD)


local government Kabupaten Probolinggo through the construction of 15

pilot infiltration ponds by USAID IUWASH PLUS was completed. Local Government and PDAM Kabupaten Probolinggo committed to alocate

the government budget/PDAM for replicating the infiltration ponds yearly

and will develop the Bupati Decree on Spring Protection Action (final

drafted).

Kabupaten Lumajang 9 Sumbertopo Sekretaris Daeeah, Bappeda, Dinas PUPR, Dinas Perkim,

BPBD, Dinas LH, Dinas Pembangunan Desa, Dinas Pariwisata, Dinas Pertanian, Dinas Kesehatan, Balai BBTN Bromo,

Semeru, BPSPAM dan Sanitasi, UPT Pengelolaan Hutan

Lumajang, Perhutani, PDAM Kabupaten Lumajang dan LSM

Forum Lumajang Sehat.


Local Government Lumajang District through the construction of 15 pilot infiltration ponds by USAID IUWASH PLUS was completed. Local

government Lumajang District/DLH constructed more than 160 infiltration

ponds in area of Lumajang District, not only focus on spring location. 10

units construction completed by PDAM

Kota Malang 10 Clumprit Sekretaris Daerah, Bappeda, Dinas PUPR, Dinas LH, PDAM

Kota Malang


local government Kota Malang through the construction of 15 pilot

infiltration ponds by USAID IUWASH PLUS was completed. PDAM Kota Malang has confirmed to allocate and construct 100 infiltration

ponds each year and already completed 20 units in 2021 and the LG of Kota

Malang committed to construct 650 infiltration ponds (10 infiltration pond

for each of the 65 kelurahan within Kota Malang) as replicating the KKMA-

RA recomendation and action plan program.

Kota Batu

(collaboration with APIK Program)

11 Binangun Sekretaris Daerah, Bapeda, PUPR, Perkim and PDAM,

Lingkungan Hidup, Biro Hukum, Tata Ruang, etc.

Kick off meeting of legacy/ dissemination the KKMA-RA for local

government through construction of 15 pilot infiltration ponds by USAID IUWASH PLUS was completed. Previously, APIK Program has constructed

5 infiltration ponds and also Dinas Lingkungan Hidup (DLH) Batu City

constructed 13 infiltration ponds outside of Binangun spring catchment area.

The process is continued with communication with PDAM Kota Malang as

user/ beneficiary of Binangun spring that have commited to conserve and

costruct infiltration ponds at catchment area of Binangun spring

South Sulawesi/ Eastern Indonesia

Kabupaten Bantaeng 12 Eremerasa Bappeda, PDAM, Dinas Pertanian, Bagian Ekonomi

Pemkab.Bantaeng, Dinkes, PAMSIMAS, Dinas PU, Dinas Lingk

Hidup dan Kehutanan, Dinas Kehutanan


local government Kabupaten Bantaeng through the construction of 15 pilot


Local Government and PDAM Kabupaten Bantaeng committed to alocate


Kabupaten Bulukumba 13 Lotong-Lotong Bappeda, PDAM, Dinas Pertanian, Bagian Ekonomi, Dinkes,

PAMSIMAS, Dinas PU, Dinas Lingk Hidup dan Kehutanan,

Dinas Kehutanan


Local Government Bulukumba District through the construction of 15 pilot




Pond Construction

Local Government and PDAM Kabupaten Bulukumba committed to alocate


Kota Ternate 14 Ake Gaale Bappeda, PDAM, Dinas Pertanian, Dinkes, Satker PSPAM, Bappelitbangda, Dinas LH, Sekretariat Daerah, Perkim, Dinas

PUPR, Kecamatan Ternate Utara, Forum Save Ake Gaale,

Gemma Camtara.

Up to now 89 units of infiltration ponds have been constructed. Local Government allocated more than for infiltration pond in year

2019/2020

Final Achievement of Locations That Have Completed Water Safety Plans and Are Taking Actions and

Making Investments to Improve the Quality, Reliability, and Safety of Water Delivered to Urban Households,

Particularly in The Face of Climate Change Vulnerabilities.

14


Final Percentage Achievement of Locations That Have Completed Water Safety Plans and Are Taking Actions

and Making Investments to Improve the Quality, Reliability, and Safety of Water Delivered to Urban

Households, Particularly in The Face of Climate Change Vulnerabilities.

107.69%


FINAL ACHIEVEMENT OF OUTCOME C2C: NUMBER OF LOCAL SANITATION MANAGEMENT UNITS WITH IMPROVED

SERVICE DELIVERY PERFORMANCE

No City/ District Scoring

Target of 10%

Increased from

remaining


(compare to Target)

Baseline 2017 2018 2019 2020 2021 2017 2018 2019 2020 2021

I NORTH SUMATERA

1 Kota Medan 57.0 61.0 64 71.5 73 73 61.3 99.5% 104.4% 116.6% 119.1% 119.1%

2 Kabupaten Deli Serdang 23.5 30.0 44 60.5 54 54 31.15 96.3% 141.3% 194.2% 173.4% 173.4%

3 Kota Pematang Siantar 27.0 29.0 54 53 60.5 60.5 34.3 84.5% 157.4% 154.5% 176.4% 176.4%

4 Kota Sibolga 32.0 38.0 42.5 47 47.5 47.5 38.8 97.9% 109.5% 121.1% 122.4% 122.4%

5 Kota Tebing Tinggi 29.5 37.0 42.5 48.5 52.5 52.5 36.55 101.2% 116.3% 132.7% 143.6% 143.6%


6 Kota Bogor 50.5 52.5 60 69 75 75 55.45 94.7% 108.2% 124.4% 135.3% 135.3%

7 Kabupaten Bogor 31 41 52.5 52.5 61 61 37.9 108.2% 138.5% 138.5% 160.9% 160.9%

8 Kota Depok 59 54 53.5 59.5 68 68 63.1 85.6% 84.8% 94.3% 107.8% 107.8%

9 Kota Bekasi 58 72.5 61 62.5 80.5 80.5 62.2 116.6% 98.1% 100.5% 129.4% 129.4%

10 Kabupaten Karawang 26 12.5 12.5 18 54.5 54.5 33.4 37.4% 37.4% 53.9% 163.2% 163.2%

11 Kabupaten Tangerang 53.5 61.5 63 65.5 67.5 67.5 58.15 105.8% 108.3% 112.6% 116.1% 116.1%

12 DKI Jakarta 69 70 73 76 80.5 80.5 72.1 97.1% 101.2% 105.4% 111.7% 111.7%

III CENTRAL JAVA

13 Kota Surakarta 71.5 68.5 86 94.5 95.5 95.5 74.35 92.1% 115.7% 127.1% 128.4% 128.4%

14 Kota Magelang 40 46.5 51.5 51.5 58 58 46 101.1% 112.0% 112.0% 126.1% 126.1%

15 Kabupaten Magelang 14.5 14.5 17 22 27.5 27.5 23.05 62.9% 73.8% 95.4% 119.3% 119.3%

16 Kota Salatiga 45 43.5 45.5 49.5 59 59 50.5 86.1% 90.1% 98.0% 116.8% 116.8%

17 Kabupaten Sukoharjo 24 28 27 29.5 34 34 31.6 88.6% 85.4% 93.4% 107.6% 107.6%

18 Kabupaten Wonosobo N/A 27 33.5 39.5 39.5 34.3 N/A 97.7% 115.2% 115.2%

19 Kabupaten Sragen N/A 15 34.5 44 44 23.5 N/A 146.8% 187.2% 187.2%

IV EAST JAVA

20 Kota Surabaya N/A

21 Kabupaten Sidoarjo 26 37 48 62 63.5 63.5 33.4 110.8% 143.7% 185.6% 190.1% 190.1%

22 Kabupaten Gresik 42 44.5 50.5 58.5 63 63 47.8 93.1% 105.6% 122.4% 131.8% 131.8%

23 Kota Probolinggo 49 45.5 58.5 52.5 58 58 54.1 84.1% 108.1% 97.0% 107.2% 107.2%

24 Kabupaten Probolinggo 21 29.5 29 48.5 61 61 28.9 102.1% 100.3% 167.8% 211.1% 211.1%

25 Kabupaten Lumajang 12.5 28 40 48.5 57.5 57.5 21.25 131.8% 188.2% 228.2% 270.6% 270.6%

26 Kota Malang 37.5 57.5 61 63.5 75.5 75.5 43.75 131.4% 139.4% 145.1% 172.6% 172.6%

27 Kabupaten Malang N/A 30 37 37 37 N/A 81.1% 100.0% 100.0%


28 Kota Makassar 68.5 64 75 73.5 82 82 71.65 89.3% 104.7% 102.6% 114.4% 114.4%

29 Kabupaten Barru 11.5 13 19 26.5 43.5 43.5 20.35 63.9% 93.4% 130.2% 213.8% 213.8%

30 Kabupaten Bantaeng 35.5 44.5 49.5 54 52.5 52.5 41.95 106.1% 118.0% 128.7% 125.1% 125.1%

31 Kabupaten Bulukumba 8.5 17 20 26 30 30 17.65 96.3% 113.3% 147.3% 170.0% 170.0%

32 Kota Ternate 21.5 20.5 34 47.5 53.5 53.5 29.35 69.8% 115.8% 161.8% 182.3% 182.3%

33 Kabupaten Maluku Tengah (Masohi) 4.5 12 13.5 17 25 25 14.05 85.4% 96.1% 121.0% 177.9% 177.9%

34 Kota Jayapura 26.5 29.5 24.5 37 41 41 33.85 87.1% 72.4% 109.3% 121.1% 121.1%


No City/ District Scoring

Target of 10%

Increased from remaining


(compare to Target)

Baseline 2017 2018 2019 2020 2021 2017 2018 2019 2020 2021

35 Kabupaten Jayapura 12 18 31 46.5 52 52 20.8 86.5% 149.0% 223.6% 250.0% 250.0%

Final Achievement of Local Sanitation Management Units with Improved Service Delivery Performance 34 Total target over the life of project 30 Final Percentage Achievement of Local Sanitation Management Units with Improved Service Delivery Performance 113.33%


FINAL ACHIEVEMENT OF OUTCOME C2D: NUMBER OF LOCAL GOVERNMENTS WITH IMPROVED WASH SERVICE DELIVERY

PERFORMANCE

No City/ District

Scoring Target of

10%

Increased

from

remaining


(compare to Target)

Baseline 2017 2018 2019 2020 2021 2017 2018 2019 2020 2021

I NORTH SUMATERA

1 Kota Medan 72.0 59.0 75.0 81.0 76.0 76.0 74.8 78.9% 100.3% 108.3% 101.6% 101.6%

2 Kabupaten Deli Serdang 53.0 72.0 77.0 80.0 77.0 77.0 57.7 124.8% 133.4% 138.6% 133.4% 133.4%

3 Kota Pematangsiantar 54.0 52.0 59.0 72.0 73.0 73.0 58.6 88.7% 100.7% 122.9% 124.6% 124.6%

4 Kota Sibolga 51.0 60.0 69.0 75.0 74.0 74.0 55.9 107.3% 123.4% 134.2% 132.4% 132.4%

5 Kota Tebing Tinggi 55.0 66.0 68.0 78.0 73.0 73.0 59.5 110.9% 114.3% 131.1% 122.7% 122.7%


6 Kota Bogor 60.0 68.0 71.0 76.00 79.0 79.0 64 106.3% 110.9% 118.8% 123.4% 123.4%

7 Kabupaten Bogor 53.0 62.0 67.0 71.00 78.0 78.0 57.7 107.5% 116.1% 123.1% 135.2% 135.2%

8 Kota Depok 75.0 83.0 89.0 96.00 86.0 86.0 77.5 107.1% 114.8% 123.9% 111.0% 111.0%

9 Kota Bekasi 75.0 73.0 78.0 77.00 76.0 76.0 77.5 94.2% 100.6% 99.4% 98.1% 98.1%

10 Kabupaten Karawang 58.0 62.0 61.0 64.00 71.0 71.0 62.2 99.7% 98.1% 102.9% 114.1% 114.1%

11 Kabupaten Tangerang 71.0 72.0 72.0 74.00 86.0 86.0 73.9 97.4% 97.4% 100.1% 116.4% 116.4%

12 DKI Jakarta N/A

III CENTRAL JAVA

13 Kota Surakarta 74.0 71.0 88.0 87.0 86.0 86.0 76.6 92.7% 114.9% 113.6% 112.3% 112.3%

14 Kota Magelang 64.0 86.0 89.0 82.0 95.0 95.0 67.6 127.2% 131.7% 121.3% 140.5% 140.5%

15 Kabupaten Magelang 65.0 66.0 72.0 73.0 79.0 79.0 68.5 96.4% 105.1% 106.6% 115.3% 115.3%

16 Kota Salatiga 77.0 85.0 85.0 82.0 84.0 84.0 79.3 107.2% 107.2% 103.4% 105.9% 105.9%

17 Kabupaten Sukoharjo 59.0 72.0 71.0 76.0 76.0 76.0 63.1 114.1% 112.5% 120.4% 120.4% 120.4%

18 Kabupaten Wonosobo N/A 80.0 84.0 85.0 85.0 82 N/A 102.4% 103.7% 103.7%

19 Kabupaten Sragen N/A 66.0 77.0 79.0 79.0 69.4 N/A 111.0% 113.8% 113.8%

IV EAST JAVA

20 Kota Surabaya N/A

21 Kabupaten Sidoarjo 54.0 67.0 80.0 82.0 84.0 84.0 58.6 114.3% 136.5% 139.9% 143.3% 143.3%

22 Kabupaten Gresik 71.0 78.0 72.0 75.0 82.0 82.0 73.9 105.5% 97.4% 101.5% 111.0% 111.0%

23 Kota Probolinggo 63.0 64.0 78.0 79.0 77.0 77.0 66.7 96.0% 116.9% 118.4% 115.4% 115.4%

24 Kabupaten Probolinggo 58.0 64.0 66.0 80.0 81.0 81.0 62.2 102.9% 106.1% 128.6% 130.2% 130.2%

25 Kabupaten Lumajang 51.0 58.0 79.0 81.0 82.0 82.0 55.9 103.8% 141.3% 144.9% 146.7% 146.7%

26 Kota Malang 69.0 78.0 79.0 81.0 92.0 92.0 72.1 108.2% 109.6% 112.3% 127.6% 127.6%

27 Kabupaten Malang N/A 56.0 72.0 72.0 60.4 N/A 119.2% 119.2%


28 Kota Makassar 70.0 69.0 74.0 73.00 80.0 80.0 73 94.5% 101.4% 100.0% 109.6% 109.6%

29 Kabupaten Barru 28.0 42.0 42.0 56.00 61.0 61.0 35.2 119.3% 119.3% 159.1% 173.3% 173.3%

30 Kabupaten Bantaeng 45.0 62.0 71.0 76.00 82.0 82.0 50.5 122.8% 140.6% 150.5% 162.4% 162.4%

31 Kabupaten Bulukumba 47.0 48.0 61.0 72.00 65.0 65.0 52.3 91.8% 116.6% 137.7% 124.3% 124.3%

32 Kota Ternate 44.0 51.0 57.0 59.00 64.0 64.0 49.6 102.8% 114.9% 119.0% 129.0% 129.0%


No City/ District

Scoring Target of

10%

Increased

from

remaining


(compare to Target)

Baseline 2017 2018 2019 2020 2021 2017 2018 2019 2020 2021

33 Kabupaten Maluku Tengah (Masohi) 33.0 34.0 40.0 48.00 61.0 61.0 39.7 85.6% 100.8% 120.9% 153.7% 153.7%

34 Kota Jayapura 45.0 44.0 64.0 83.00 74.0 74.0 50.5 87.1% 126.7% 164.4% 146.5% 146.5%

35 Kabupaten Jayapura 35.0 42.0 51.0 61.00 56.0 56.0 41.5 101.2% 122.9% 147.0% 134.9% 134.9%

Final Achievement of Local Governments with Improved WASH Service Delivery Performance 32 Total target over the life of project 30 Final Percentage Achievement of Local Governments with Improved WASH Service Delivery Performance 106.67%


FINAL ACHIEVEMENT OF OUTCOME C2E: NEW/REVISED LAWS, POLICIES, REGULATIONS, OR AGREEMENTS IN PLACE THAT

PROMOTE ACCESS TO IMPROVED WASH SERVICES

No. of

city City/ District

Type of Laws/ Policies/

Regulations/

Agreements

No. of

Policy Subject of Policy

Date of Policy

Signing

A. North Sumatra

1 Kota Medan Agreement 1 Kesepakatan Bersama tentang Penyelenggaraan Sistem Penyediaan Air Minum (SPAM) Regional Kota

Medan, Kota Binjai, dan Kab. Deli Serdang Provinsi Sumatera Utara.

25-Jan-18

Kota Medan Perwal 2 Perwal No.69 Tahun 2018 tentang Petunjuk Teknis Pelaksanaan Sanitasi Total Berbasis Masyarakat 18-Dec-18

Kota Medan Perwal 3 Perwal No.63 Tahun 2018 tentang Penyelenggaraan Kota Sehat 24-Oct-18

Kota Medan Perwal 4 Perwal No.29 Tahun 2019 tentang Pengelolaan Layanan Lumpur Tinja 12-Jul-19

Kota Medan Surat Keputusan 5 SK Gubernur No. 188.44/26/KPTS/2020 tentang Penetapan Tarif Air Limbah LLTT dan LLTTT PDAM

Tirta Nadi Provinsi Sumut

13-Jan-20

Kota Medan Perwal 6 Perwal No.40 Tahun 2020 tentang Percepatan Pencapaiaan Akses Air Limbah Domestik 8-Sep-20

2 Kabupaten Deli Serdang Perbup 7 Perbup No.8 Tahun 2018 tentang Pembentukan Unit Pelaksanan Teknis Daerah (UPTD) Pengelolaan

Air Limbah Domestik pada Dinas Perumahan dan Kawasan Permukiman Kabupaten Deli Serdang

20-Feb-18

Kabupaten Deli Serdang Perda 8 Perda No.4 Tahun 2018 tentang Perubahan atas Perda No.2 Tahun 2012 tentang Retribusi Jasa Umum 31-Oct-18

Kabupaten Deli Serdang Perbup 9 Perbup No.18 Tahun 2019 tentang Pengelolaan Layanan Lumpur Tinja 12-Jul-19

Kabupaten Deli Serdang Perbup 10 Perbup No.32 Tahun 2019 tentang Perhitugan dan Penetapan Tarif Air Minum PDAM Tirta Deli 31-Dec-19

Kabupaten Deli Serdang Agreement 11 Perjanjian Kerjasama antara PDAM Tirta Deli Kabupaten Deli Serdang dengan BPRS Puduarta Insani

tentang Pembiayaan Sambungan Baru No. 415.4/03/PDAM-TD/DS/III/2021 3-Mar-21

3 Kota Pematang Siantar Perwal 12 Perwal No.13 Tahun 2018 tentang Pembentukan Unit Pelaksanan Teknis Daerah Pengelolaan Air

Limbah Domestik pada Dinas Perumahan Rakyat dan Kawasan Permukiman Kota Pematangsiantar

28-May-18

Kota Pematang Siantar Perwal 13 Perwal No.10 Tahun 2019 tentang Pengelolaan Air Limbah Domestik 13-Jun-19

Kota Pematang Siantar Perwal 14 Perwal No.43 Tahun 2018 tentang Sanitasi Total Berbasi Masyarakat 31-Dec-18

Kota Pematang Siantar Perwal 15 Perwal No.15 Tahun 2019 tentang Penyelenggaraan Kota Sehat 1-Aug-19

Kota Pematang Siantar Perwal 16 Perwal No. 33 Tahun 2020 tentang Pengelolaan Lumpur Tinja 11-Oct-20

4 Kota Tebing Tinggi Perwal 17 Perwal No. No.12 Tahun 2019 tentang Sanitasi Total Berbasis Masyarakat 24-May-19

Kota Tebing Tinggi Perwal 18 Perwal No.11 Tahun 2019 tentang Penyelenggaraan Kota Sehat 24-May-19

Kota Tebing Tinggi Agreement 19 Perjanjian Kerjasama CSR antara BPD Sumut dengan Panitia Program CSR tentang pembangunan

tangki septik

18-Mar-19

Kota Tebing Tinggi Perwal 20 Perwal No.21 Tahun 2020 tentang Pengelolaan Layanan Lumpur Tinja 30-Mar-20

Kota Tebing Tinggi Perwal 21 Perwal No.48 Tahun 2020 tentang Percepatan Pencapaian Akses Sanitasi, Air Minum dan

Penanggulangan Genangan Air

3-Sep-20

5 Kota Sibolga Perwal 22 Perwal No.45 Tahun 2019 tentang Pembentukan UPTD PALD pada DPUPR Kota Sibolga 9-Aug-19

Kota Sibolga Perwal 23 Perwal No.49 Tahun 2019 tentang Sanitasi Total Berbasis Masyarakat 12-Sep-19

Kota Sibolga Perwal 24 Perwal No.87 Tahun 2019 tentang Pengelolaan Air Limbah Domestik 27-Dec-19

Kota Sibolga Perwal 25 Perwal No.02 Tahun 2020 tentang Pengelolaan Layanan Lumpur Tinja 14-Jan-20

Kota Sibolga Surat Keputusan 26 SK Walikota No. 690/531/2019 tentang Penyesuaian Tarif Air Minum Pada PDAM Tirta Nauli Sibolga 16-Aug-19

Kota Sibolga Agreement 27 Perjanjian Kerjasama antara Pemkab Tapanuli Tengah dan Pemkot Sibolga tentang Pemanfaatan

Sumber Daya Air dan Penyediaan Air Minum

22-Mar-19

B. West Java/ DKI Jakarta/ Kab. Tangerang

6 Kota Bogor Perda 28 Perda No.4 Tahun 2018 tentang Pengelolaan Air Limbah Domestik 30-Sep-18


No. of

city City/ District


Regulations/

Agreements

No. of


Date of Policy

Signing

Kota Bogor Perwal 29 Perwal No. 108 Tahun 2021 tentang Petunjuk Pelaksanaan PERDA Kota Bogor No. 4 Tahun 2018

tentang Pengelolaan Air Limbah Domestik

9-Sep-21

7 Kabupaten Bogor Perbup 30 Perbup No.78 Tahun 2017 tentang Pedoman Perencanaan dan Penganggaran Responsif Gender Kab.

Bogor

29-Dec-17

Kabupaten Bogor Surat Keputusan 31 Keputusan Bupati No. 147/359/Kpts/Per-UU/2020 tentang Pembentukan Kelompok Kerja

Pengembangan Perumahan dan Kawasan Permukiman Kabupaten Bogor

12-Aug-20

Kabupaten Bogor Perbup 32 Perbup No. 74 Tahun 2021 tentang Pengelolaan Air Limbah Domestik 1-Sep-21

8 Kota Depok Perda 33 Perda No.8 Tahun 2018 tentang Pengelolaan Air Limbah Domestik 1-Nov-18

Kota Depok Perwal 34 Perwal No.74 Tahun 2019 tentang Pengelolaan Lumpur Tinja 2-Dec-19

Kota Depok Agreement 35 Kesepakatan Bersama Antara Pemerintah Daerah Kota Depok dengan Saudara Ahmadul Hadi tentang

Pembuangan Lumpur Tinja di Instalasi Pengelolaan Limbah Terpadu (IPLT) Kota Depok

Nomor: 130/10/Disrumkim/PemKS/2021

8-Mar-21

Kota Depok Agreement 36 Kesepakatan Bersama Antara Pemerintah Daerah Kota Depok dengan Saudara M.Nasir tentang



8-Mar-21

Kota Depok Agreement 37 Kesepakatan Bersama Antara Pemerintah Daerah Kota Depok dengan Saudara Firman Nursaleh

tentang Pembuangan Lumpur Tinja di Instalasi Pengelolaan Limbah Terpadu (IPLT) Kota Depok


8-Mar-21

Kota Depok Agreement 38 Kesepakatan Bersama Antara Pemerintah Daerah Kota Depok dengan Saudara Zul Fanni tentang



8-Mar-21

Kota Depok Agreement 39 Kesepakatan Bersama Antara Pemerintah Daerah Kota Depok dengan Saudara Chairul Rozi tentang



8-Mar-21

9 Kota Bekasi Perda 40 Perda No.5 Tahun 2018 tentang Pengelolaan Air Limbah Domestik Kota Bekasi 9-Feb-18

Kota Bekasi Perwal 41 Perwal No.36 Tahun 2019 tentang Pengelolaan Air Limbah Domestik 25-Mar-19

Kota Bekasi Perwal 42 Perwal No.31 Tahun 2019 tentang Penyesuaian Tarif Retribusi Pemakaian Kekayaan Daerah Di Bidang

Pertanahan/ Aset Daerah

13-Mar-19

Kota Bekasi Surat Keputusan 43 Keputusan Walikota No. 260/Kep.459-DPPPA/IX/2020 tentang Tim Penggerak Perencanaan dan

Penganggaran Responsif Gender Kota Bekasi

1-Sep-20

Kota Bekasi Perwal 44 Perwal No.91 Tahun 2021 tentang Tarif Layanan Penyedotan dan Pengolahan Air Limbah Domestik

pada Badan Layanan Umum Daerah Unit Pelaksana Teknis Daerah Pengelolaan Air Limbah Domestik

2021

10 Kabupaten Karawang Perbup 45 Perbup No.50 Tahun 2019 tentang Perubahan Kedua atas Perbup No.51 Tahun 2016 tentang

Kedudukan, Susunan Organisasi, Tugas, Fungsi dan Tata Kerja DLHK

31-Dec-19

11 Kabupaten Tangerang Perbup 46 Perbup No.80 Tahun 2017 tentang Pengelolaan Air Limbah Domestik 6-Nov-17

Kabupaten Tangerang Perbup 47 Perbup No.22 Tahun 2018 Tentang Penyelenggaraan Sanitasi Total Berbasis Masyarakat 11-Apr-18

12 DKI Jakarta Pergub 48 Pergub No.1 Tahun 2018 tentang Pengelolaan Lumpur Tinja 25-Jan-18

C. Central Java

13 Kota Surakarta Perwal 49 Perwal No.5 Tahun 2018 tentang Penetapan Tarif LLTT dan Golongan Pelanggan PDAM Kota

Surakarta

5-Feb-18

Kota Surakarta Perwal 50 Perwal No.6 Tahun 2018 tentang Penetapan Tarif Sistem Pengelolaan Air Limbah Domestik Terpusat

dan Golongan Pelanggan PDAM Kota Surakarta

5-Feb-18


No. of

city City/ District


Regulations/

Agreements

No. of


Date of Policy

Signing

Kota Surakarta Agreement 51 Perjanjian Kerjasama antara PDAM Kota Surakarta dengan Perseroan Komanditer CV. Budhi Mulya

tentang Penyedotan LLTT No. 019.5/ 813.3/PAM dan No. 26/07/BM

No. 019.5/ 1502/PAM (Perpanjangan 30 Dec 2020 - 30 Jun 2021)

26-Jun-18

Kota Surakarta Agreement 52 Perjanjian Kerjasama antara PDAM Kota Surakarta dengan Perseroan Komanditer CV. Agung Jaya

tentang Penyedotan LLTT

No. 019.5/ 813.2/PAM dan No. 01/Agung/07/2018


26-Jun-18

Kota Surakarta Agreement 53 Perjanjian Kerjasama antara PDAM Kota Surakarta dengan Perseroan Komanditer CV. Cahaya tentang

Penyedotan LLTT

No. 019.5/ 813.1/PAM dan CHY.1.0506.2606.2018


26-Jun-18

Kota Surakarta Agreement 54 Perjanjian Kerjasama antara PDAM Kota Surakarta dengan Perseroan Komanditer CV. Daffa Jaya

tentang Penyedotan LLTT

No. 019.5/ 891/PAM dan No. 01/Daffa/07/2018


9-Jul-18

Kota Surakarta Perwal 55 Perwal No.36 Tahun 2019 tentang Tarif Air Minum dan Kelompok Pelanggan PDAM 1-Jul-19

Kota Surakarta Agreement 56 Perjanjian Kerjasama antara PDAM Kota Surakarta dengan Perseroan Komanditer CV. Nadita tentang

Penyedotan LLTT

No. 019.5/ 0836/PAM dan No. 03.NDT.SP.VIII.2020


3-Aug-20

Kota Surakarta Agreement 57 Perjanjian Kerjasama antara PERUMDA Air Minum Kota Surakarta dengan CV. Bangkit Jaya Makmur

tentang Penyedotan Layanan Lumpur Tinja Terjadwal No. 019.5/0119.1/PAM (Feb 21 - Juni 21)

1-Feb-21

Kota Surakarta Agreement 58 Perjanjian Kerjasama antara PERUMDA Air Minum Kota Surakarta dengan CV. Duo Puteri tentang

Penyedotan Layanan Lumpur Tinja Terjadwal No. 019.5/0119.2/PAM (Feb 21 - Juni 21)

1-Feb-21

Kota Surakarta Agreement 59 Perjanjian Kerjasama antara PERUMDA Air Minum Kota Surakarta dengan CV. Hartono Kalitan

tentang Penyedotan Layanan Lumpur Tinja Terjadwal No. 019.5/1503/PAM (Des 20 - Juni 21)

30-Dec-20

Kota Surakarta Agreement 60 Perjanjian Kerjasama antara PERUMDA Air Minum Kota Surakarta dengan CV. Solo Abadi Berjaya

tentang Penyedotan Layanan Lumpur Tinja Terjadwal No. 019.5/1507/PAM (Des 20 - Juni 21)

30-Dec-20

Kota Surakarta Agreement 61 Perjanjian Kerjasama antara PERUMDA Air Minum Kota Surakarta dengan CV. Rizky Agung Barokah

tentang Penyedotan Layanan Lumpur Tinja Terjadwal No. 019.5/0277.1/PAM (Mar 21 - Juni 21)

1-Mar-21

14 Kota Magelang Agreement 62 Perjanjian Kerjasama antara PD BPR Kota Magelang dengan Dinas Perumahan dan Kawasan

Pemukiman tentang Pemberian Fasilitas Kredit Sanitasi

14-Dec-18

Kota Magelang Perwal 63 Perwal No.70 Tahun 2019 tentang Pembentukan, Kedudukan, Susunan Organisasi, Tugas dan Fungsi

Serta Tata Kerja Unit Pelaksana Teknis Pengelolaan Air Limbah Domestik pada Dinas Perumahan dan

Kawasan Permukiman

29-Oct-19

Kota Magelang Perwal 64 Perwal No.13 Tahun 2020 tentang Sistem Pengelolaan Air Limbah Domestik 22-Apr-20

Kota Magelang Agreement 65 Perjanjian Kerjasama dengan CV. Ega Mandiri tentang Pembuangan Lumpur Tinja ke IPLT 19-Aug-20

Kota Magelang Agreement 66 Perjanjian Kerjasama dengan UD. SIOS BOS tentang Pembuangan Lumpur Tinja ke IPLT 19-Aug-20

Kota Magelang Perwal 67 Perwal No.3 Tahun 2021 tentang Sanitasi Total Berbasis Masyarakat 8-Feb-21

15 Kabupaten Magelang Perbup 68 Perbup Np.43 Tahun 2018 tentang Pedoman Perhitungan Penetapan, Pembayaran Tarif Air Minum

PDAM Tirta Gemilang

3-Dec-18

Kabupaten Magelang Perda 69 Perda No.2 Tahun 2020 tentang Retribusi Jasa Umum 28-May-20


No. of

city City/ District


Regulations/

Agreements

No. of


Date of Policy

Signing

16 Kota Salatiga Perwal 70 Perwal No.10 Tahun 2018 tentang Pembentukan Pelaksana Teknis Daerah Instalasi Pengolahan Air

Limbah Domestik pada Dinas Pekerjaan Umum dan Penataan Ruang

15-Jan-18

Kota Salatiga Perwal 71 Perwal No.18 Tahun 2018 tentang Pedoman Perhitungan, Penetapan dan Pembayaran Tarif Air Minum

pada PDAM

14-Mar-18

Kota Salatiga Surat Keputusan 72 SK Walikota No. 500/ 146/2018 tentang Tarif Air Minum pada PDAM Kota Salatiga 2018 22-Mar-18

Kota Salatiga Perwal 73 Perwal No.25 Tahun 2021 tentang Petunjuk Teknis Pelaksanaan Sanitasi Total Berbasis Masyarakat

(STBM)

27-Jul-21

Kota Salatiga Perda 74 Perda No.9 Tahun 2021 tentang Pengelolaan Air Limbah Domestik 27-Oct-21

Kota Salatiga Perwal 75 Perwal No.99 Tahun 2021 tentang Peninjauan Tarif Retribusi Penyediaan dan atau Penyedotan Kakus

yang Dikelola Dinas Pekerjaan Umum dan Penataan Ruang

17-Dec-21

17 Kabupaten Sukoharjo Perbup 76 Perbup No.19 Tahun 2019 tentang Sanitasi Total Berbasis Masyarakat 1-Apr-19

Kabupaten Sukoharjo Perbup 77 Perbup No.37 Tahun 2018 tentang Pengelolaan Air Limbah Domestik 26-Jun-18

Kabupaten Sukoharjo Perbup 78 Perbup No.52 Tahun 2018 tentang Tarif Air Minum PDAM Tirta Makmur 1-Oct-18

18 Kabupaten Wonosobo Perbup 79 Perbup No.27 Tahun 2020 tentang Pengelolaan Air Limbah Domestik 25-Jun-20

19 Kabupaten Sragen Perbup 80 Perbup No.42 Tahun 2020 tentang Pembentukan Unit Pelaksana Teknis Daerah 27-Jul-20

Kabupaten Sragen Perbup 81 Perbup No.16 Tahun 2021 tentang Pengelolaan Lumpur Tinja 12-Apr-21

Kabupaten Sragen Perbup 82 Perbup No.33 Tahun 2021 tentang Sanitasi Total Berbasis Masyarakat 2-Jun-21

D. East Java

20 Kabupaten Sidoarjo Perbup 83 Perbup No. 91 Tahun 2017 ttg UPT pada Dinas Daerah dan Badan Daerah di Lingkungan Pemerintah

Kabupaten Sidoarjo

21-Dec-17

Kabupaten Sidoarjo Perda 84 Perda No.5 Tahun 2018 tentang Pengelolaan Air Limbah Domestik dan Retribusi Pengolahan Limbah

Cair

29-Nov-18

Kabupaten Sidoarjo Perbup 85 Perbup No. 52 Tahun 2019 tentang Pengelolaan Layanan Lumpur Tinja 24-Jul-19

21 Kabupaten Gresik Perda 86 Perda No.9 Tahun 2018 tentang Pengelolaan Air Limbah Domestik 29-Nov-18

Kabupaten Gresik Perda 87 Perda No.13 Tahun 2018 tentang Retribusi Penyediaan dan/ atau Penyedotan Kakus 31-Dec-18

Kabupaten Gresik Perbup 88 Perbup No.47 Tahun 2020 tentang Pedoman Perencanaan dan Penganggaran Responsif Gender 19-Nov-20

22 Kota Probolinggo Perwal 89 Perwal No.102 Tahun 2018 tentang Gerakan Sanitasi Total Berbasis Masyarakat Kota Probolinggo 1-Aug-18

Kota Probolinggo Perwal 90 Perwal No.173 Tahun 2019 tentang Pedoman Pengelolaan Anggaran Kelurahan di Lingkungan

Pemerintahan Kota Probolinggo

25-Nov-19

Kota Probolinggo Perda 91 Perda No. 12 Tahun 2020 tentang Perusahaan Umum Daerah Air Minum Bayuangga 18-Dec-20

23 Kabupaten Probolinggo Perda 92 Perda No.23 Tahun 2019 tentang Pengelolaan Air Limbah Domestik 1-Mar-19

Kabupaten Probolinggo Perbup 93 Perbup No.84 Tahun 2018 tentang Pembentukan Susunan Organisasi, Tugas dan Fungsi serta Tata

Kerja UPT pada Dinas Perumahan, Kawasan Permukiman dan Pertanahan

19-Dec-18

24 Kabupaten Lumajang Perbup 94 Perbup No. 79 Tahun 2017 tentang Pembentukan UPTD PALD pada Dinas Pekerjaan Umum dan Tata

Ruang Kabupaten Lumajang

27-Dec-17

Kabupaten Lumajang Perda 95 Perda No.6 Tahun 2018 tentang Pengelolaan Air Limbah Domestik Kabupaten Lumajang 18-Apr-18

Kabupaten Lumajang Perda 96 Perda No.18 Tahun 2018 tentang Retribusi Penyediaan dan/ atau Sedot Kakus 23-Oct-18

Kabupaten Lumajang Perda 97 Perda No.16 Tahun 2018 tentang Perubahan atas Perda No.18 Tahun 2016 Penyertaan Modal kepada

PDAM

23-Oct-18

Kabupaten Lumajang Perbup 98 Perbup No. 54 Tahun 2019 tentang Kebijakan dan Strategi Daerah Sistem Penyediaan Air Minum

Kabupaten Lumajang Tahun 2019-2023

10-Jun-19

Kabupaten Lumajang Perbup 99 Perbup No.58 Tahun 2020 tentang Pedoman Perencanaan dan Penganggaran Responsif Gender 31-Aug-20


No. of

city City/ District


Regulations/

Agreements

No. of


Date of Policy

Signing

Kabupaten Lumajang Perbup 100 Perbup No.63 Tahun 2020 tentang Pedoman Pelaksananaan Pengarusutamaan Gender 31-Aug-20

Kabupaten Lumajang Perda 101 Perda No.2 Tahun 2020 tentang Perusahaan Umum Daerah Air Minum Tirta Mahameru 4-Sep-20

25 Kota Malang Perda 102 Perda Kota Malang No.2 Tahun 2017 tentang Pengelolaan Air Limbah Domestik 6-Feb-17

Kota Malang Perda 103 Perda Kota Malang No.11 Tahun 2019 tentang Perusahaan Umum Daerah Air Minum Tugu Tirta 27-Dec-19

E. South Sulawesi/ Eastern Indonesia

26 Kota Makassar Perwal 104 Perwal No.32 Tahun 2018 tentang Pengelolaan Air Limbah Domestik 18-Sep-18

Kota Makassar Perwal 105 Perwal No.33 Tahun 2018 tentang Rencana Induk Pengelolaan Air Limbah Domestik 18-Sep-18

27 Kabupaten Barru Perda 106 Perda No.1 Tahun 2018 tentang Penyertaan Modal Daerah pada Perusahaan Daerah Air Minum Tirta Waesai Kabupaten Barru

25-Jun-18

Kabupaten Barru Perda 107 Perda No.7 Tahun 2019 tentang Pengelolaan Air Limbah Domestik 21-Aug-19

Kabupaten Barru Perda 108 Perda No.1 Tahun 2020 tentang Retribusi Penyediaan dan/atau Penyedotan Kakus 12-Mar-20

Kabupaten Barru Perbup 109 Surat Edaran No.30 Tahun 2020 tentang Pembangunan / Penggunaan Tangki Septik sesuai SNI atau

Tangki Septik Aman untuk ASN Lingkup Pemerintahan Kabupaten Barru

8-Jul-20

28 Kabupaten Bantaeng Perda 110 Perda Kab. Bantaeng No.7 Tahun 2017 tentang Penyertaan Modal Pemerintah Daerah kepada PDAM 31-Jul-17

Kabupaten Bantaeng Perbup 111 Perbup Bantaeng No.26 Tahun 2017 tentang Penyesuaian Tarif Air Minum & Non Air Minum Pada

PDAM

31-Jul-17

Kabupaten Bantaeng Perda 112 Perda No.8 Tahun 2019 tentang Perubahan atas Perda No.7 Tahun 2017 tentang Penyertaan Modal

Pemerintah Daerah kepada PDAM

26-Aug-19

Kabupaten Bantaeng Perda 113 Perda No.9 Tahun 2021 tentang Pengelolaan Air Limbah Domestik 15-Nov-21

29 Kota Ternate Perda 114 Perda No.6 Tahun 2018 tentang Pengelolaan Air Limbah Domestik Kota Ternate 13-Aug-18

Kota Ternate Perwal 115 Perwal No.16 Tahun 2018 tentang Pembentukan Unit Pelaksanan Teknis Daerah Pengelolan Air

Limbah Domestik pada Dinas Pekerjaan Umum dan Penataan Ruang

17-Sep-18

Kota Ternate Perwal 116 Perwal No.18 Tahun 2019 tentang Pengelolaan Lumpur Tinja 9-Jul-19

Kota Ternate Perwal 117 Perwal No. 19 Tahun 2019 tentang Petunjuk Teknis Pelaksanaan STBM 8-Jul-19

Kota Ternate Perda 118 Perda No.6 Tahun 2020 tentang Perubahan Atas Perda Kota Ternate No.11 Tahun 2010 tentang

Retribusi Penyediaan dan/atau Penyedotan Kakus

17-Nov-20

30 Kabupaten Maluku

Tengah (Masohi)

Perbup 119 Perbup No.8 Tahun 2021 tentang Penetapan Tarif Air Minum PDAM Kabupaten Maluku Tengah 29-Mar-21

31 Kota Jayapura Perwal 120 Perwal No. 24 Tahun 2019 tentang Pembentukan, Kedudukan, Tugas dan Fungsi Susunan Organisasi

Serta Tata Kerja Unit Pelaksana Teknis pada Dinas Daerah

8-Jun-19

Kota Jayapura Perda 121 Perda No.4 Tahun 2017 tentang Perubahan Ketiga atas Perda Kota Jayapura No.2 Tahun 2012

Tentang Retribusi Jasa Umum

9-Oct-17

32 Kabupaten Jayapura Perbup 122 Perbup No.52 Tahun 2018 tentang Pembentukan UPTD Pengelolaan Air Limbah Domestik pada Dinas

Pekerjaaan Umum dan Penataan Ruang

16-Oct-18

Kabupaten Jayapura Perda 123 Perda No.5 Tahun 2019 tentang Pengelolaan Air Limbah Domestik 30-Dec-19

Kabupaten Jayapura Perbup 124 Perbup No.48 Tahun 2019 tentang Struktur dan Besarnya Tarif Retribusi Penyediaan dan/ atau

Penyedotan Kakus

23-Oct-19

Kabupaten Jayapura Perbup 125 Perbup No.57 Tahun 2020 tentang Pengelolaan Lumpur Tinja 13-Oct-20

Final Achievement of New/Revised Laws, Policies, Regulations, or Agreements in Place that Promote Access to Improved WASH Services 125

Total target over the life of project 35

Final Percentage Achievement of New/Revised Laws, Policies, Regulations, or Agreements in Place that Promote Access to Improved WASH Services 357.14%


FINAL ACHIEVEMENT OF OUTCOME C3A: NUMBER OF LG INSTITUTIONS, UTILITIES, AND/OR ENTERPRISES SECURING

FINANCE FOR WASH SERVICE DELIVERY IMPROVEMENTS

No City/ District LG Institutions, Utilities, and/or Enterprises Securing Finance for WASH Service Delivery Improvements


NORTH SUMATERA

1 Kota Medan 1 PDAM Tirtanadi Kota Medan

2 Dinas Perumahan, Kawasan Permukiman dan Penataan Ruang

3 Dinas Sumber Daya Air, Cipta Karya, dan Tata Ruang Provinsi Sumatera Utara

2 Kabupaten Deli Serdang 4 Dinas Perumahan dan Kawasan Permukiman

3 Kota Pematang Siantar 5 Dinas Perumahan Rakyat dan Kawasan Permukiman

4 Kota Sibolga 6 Dinas Pekerjaan Umum dan Perumahan Rakyat

5 Kota Tebing Tinggi 7 Dinas Kesehatan

8 Dinas Pekerjaan Umum dan Penataan Ruang

WEST JAVA/ DKI JAKARTA/ KAB.TANGERANG

6 Kota Bogor 9 Dinas Pekerjaan Umum dan Penataan Ruang

7 Kabupaten Bogor 10 PDAM Tirta Kahuripan Kabupaten Bogor

8 Kota Depok 11 Dinas Perumahan dan Permukiman

12 Dinas Kesehatan

9 Kota Bekasi 13 PDAM Kota Bekasi

14 Dinas Perumahan, Kawasan Permukiman dan Pertanahan

15 Dinas Kesehatan

10 Kabupaten Karawang 16 Dinas Perumahan Rakyat dan Kawasan Permukiman

17 Dinas Lingkungan Hidup dan Kebersihan

11 Kabupaten Tangerang 18 Dinas Kesehatan

19 Dinas Perumahan, Permukiman dan Pemakaman

12 DKI Jakarta 20 Dinas Sumber Daya Air

CENTRAL JAVA

Provinsi Jawa Tengah 21 Perusahaan Daerah Air Bersih Tirta Utama Provinsi Jawa Tengah

13 Kota Surakarta 22 Dinas Perumahan, Kawasan Permukiman dan Pertanahan


24 PDAM Kota Surakarta

14 Kota Magelang 25 Dinas Perumahan dan Kawasan Permukiman


15 Kabupaten Magelang 27 Dinas Pekerjaan Umum & Penataan Ruang

28 PDAM Kabupaten Magelang

16 Kota Salatiga 29 Dinas Pekerjaan Umum dan Penataan Ruang

30 Dinas Perumahan Dan Kawasan Permukiman

31 Dinas Lingkungan Hidup

17 Kabupaten Sukoharjo 32 PDAM Kabupaten Sukoharjo


34 Dinas Kesehatan

35 Dinas Perumahan dan Kawasan Permukiman

18 Kabupaten Wonosobo 36 Dinas Pekerjaan Umum dan Penataan Ruang

37 PDAM Kabupaten Wonosobo


No City/ District LG Institutions, Utilities, and/or Enterprises Securing Finance for WASH Service Delivery Improvements


19 Kabupaten Sragen 38 Dinas Kesehatan

39 PDAM Kabupaten Sragen

EAST JAVA

20 Kabupaten Sidoarjo 40 Dinas Kesehatan

41 Dinas Perumahan & Pemukiman

21 Kabupaten Gresik 42 PDAM Kabupaten Gresik

43 Dinas Perumahan dan Kawasan Permukiman

44 Dinas Pekerjaan Umum dan Tata Ruang

22 Kota Probolinggo 45 Dinas Pekerjaan Umum dan Penataan Ruang

23 Kabupaten Probolinggo 46 Dinas Perumahan, Kawasan Permukiman dan Pertanahan

24 Kabupaten Lumajang 47 Dinas Pekerjaan Umum dan Tata Ruang

25 Kota Malang 48 Dinas Pekerjaan Umum dan Penataan Ruang

SOUTH SULAWESI/ EASTERN INDONESIA

26 Kota Makassar 49 Dinas Pekerjaan Umum dan Penataan Ruang

27 Kabupaten Barru 50 Dinas Pekerjaan Umum dan Penataan Ruang

51 PDAM Kabupaten Barru

28 Kabupaten Bantaeng 52 PDAM Kabupaten Bantaeng

29 Kabupaten Bulukumba 53 Dinas Perumahan Pemukiman dan Pertanahan

30 Kota Ternate 54 Dinas Pekerjaan Umum dan Penataan Ruang

31 Kabupaten Maluku Tengah (Masohi) 55 Dinas Pekerjaan Umum dan Penataan Ruang

32 Kabupaten Jayapura 56 Dinas Pekerjaan Umum

Final Achievement of LG Institutions, Utilities, and/or Enterprises Securing

Finance for WASH Service Delivery Improvements

56

Total Target Over The Life of Project 50

Final Percentage Achievement of LG Institutions, Utilities, and/or

Enterprises Securing Finance for WASH Service Delivery Improvements

112.00%


FINAL ACHIEVEMENT OF OUTCOME C3B: NUMBER OF PUBLIC PRIVATE PARTNERSHIP ESTABLISHED

No City/ District Public Private Partnerships (PPP) Established Amount (IDR) Remark

NORTH SUMATERA

1 Kota Medan 1 B2B PDAM Tirtanadi Kota Medan and PT.Tirta Lyonnais Medan IUWASH PLUS serves as a technical advisor to the local water supply utility,

helping to mediate the forging of a successful contractual agreement with the

investor on the construction of a new water treatment plant. These

agreements are between PDAM Tirtanadi Kota Medan with Tirta Lyonnais

Medan on construction of water treatment plant capacity of 400 liters per

seconds to serve an estimated 32,000 households and with PT.Tirta

Nusantara Sukses with capacity of 240 liters per seconds to serve an

estimated 17,000 households (Denai)

2 B2B PDAM Tirtanadi Kota Medan & PT.Tirta Nusantara Sukses


2 Kabupaten Bogor 3 B2B PDAM Kabupaten Bogor and PT.Sauhbahtera Ciawi Sukses IUWASH PLUS serves as a technical advisor to the local water supply utility,


investor on the construction of a new water treatment plant. This agreement

is between PDAM Kabupaten Bogor with PT.Sauhbahtera Ciawi Sukses on

construction of treatment plant and distribution network with capacity150

liters per seconds to serve an estimated 12,000 households.

3 Kota Depok 4 PPP Dinas Perumahan dan Permukiman Kota Depok with septage

hauling company Ahmadul Hadi

IUWASH PLUS facilitates Dinas Perumahan dan Permukiman Kota Depok in

calculating hauling tariff and developing the contract agreements with 15

septage hauling companies to serve the overall city-wide desludging services. 5 PPP Dinas Perumahan dan Permukiman Kota Depok with septage

hauling company M.Nasir

6 PPP Dinas Perumahan dan Permukiman Kota Depok with septage

hauling company Firman Nursaleh


hauling company Zul Fanni


hauling company Choirul Rozi


hauling company Anwar


hauling company Zukarnaini


hauling company Junaedi


hauling company Zulfikar


hauling company Munawar Asnawi


hauling company Muhammad BDM


hauling company Said Maulana Anhar

16 PPP Dinas Perumahan dan Permukiman Kota Depok with septage hauling company Muhammad Iqbal




hauling company Saiful Bahri


hauling company Reza Irwanto

4 Kota Bekasi 19 B2B PDAM Kota Bekasi - PT Widya Tirta Selaras IUWASH PLUS serves as a technical advisor to the local water supply utility,


investor on the construction of a new water treatment plant. This agreement

is between PDAM Kota Bekasi with PT. Widya Tirta Selaras on construction

of treatment plant with capacity 200 liters per seconds to serve an estimated

18,000 households (Jatisari)

CENTRAL JAVA

5 Kota Surakarta 20 PPP PDAM Kota Surakarta with septage hauling company CV. Budhi

Mulya

IUWASH PLUS facilitates Surakarta Water Utility in calculating hauling tariff

and developing the contract agreements with 10 septage hauling companies

to serve the overall city-wide desludging services. 21 PPP PDAM Kota Surakarta with septage hauling company CV.

Agung Jaya

22 PPP PDAM Kota Surakarta with septage hauling company CV.

Cahaya

23 PPP PDAM Kota Surakarta with septage hauling company CV. Daffa

Jaya

24 PPP PDAM Kota Surakarta with septage hauling company CV.

Nadita

25 PPP PDAM Kota Surakarta with septage hauling company CV

Bangkit Jaya Makmur

26 PPP PDAM Kota Surakarta with septage hauling company CV

Hartono Kalitan

27 PPP PDAM Kota Surakarta with septage hauling company CV Rizky

Agung Barokah

28 PPP PDAM Kota Surakarta with septage hauling company CV Duo

Putri

29 PPP PDAM Kota Surakarta with septage hauling company CV. Solo

Abadi Berjaya

6 Kota Magelang 30 PPP Dinas Perumahan dan Kawasan Permukiman Kota Magelang

with septage hauling company CV Ega Mandiri

IUWASH PLUS facilitates Dinas Perumahan dan Kawasan Permukiman Kota

Magelang in calculating hauling tariff and developing the contract agreements

with 4 septage hauling companies to serve the overall city-wide desludging

services. 31 PPP Dinas Perumahan dan Kawasan Permukiman Kota Magelang

with septage hauling company UD Sios Bos

32 PPP Dinas Perumahan dan Kawasan Permukiman Kota Magelang

with septage hauling company CV Tuntas

33 PPP Dinas Perumahan dan Kawasan Permukiman Kota Magelang

with septage hauling company CV Jaya Mandiri

EAST JAVA

7 Kabupaten

Sidoarjo

34 PPP Dinas Perumahan, Permukiman, Cipta Karya dan Tata Ruang

Kabupaten Sidoarjo and UD Karya Mas

IUWASH PLUS facilitates Dinas Perumahan, Permukiman, Cipta Karya dan

Tata Ruang Kabupaten Sidoarjo in calculating hauling tariff and developing the

contract agreements with 3 septage hauling companies to serve the overall

city-wide desludging services. 35 PPP Dinas Perumahan, Permukiman, Cipta Karya dan Tata Ruang

Kabupaten Sidoarjo and UD Metropolitan



36 PPP Dinas Perumahan, Permukiman, Cipta Karya dan Tata Ruang

Kabupaten Sidoarjo and UD Sahabat

8 Kabupaten

Gresik

37 B2B PDAM Kabupaten Gresik with Konsursium PT. Pembangunan

Perumahan (persero) Tbk.- PT Krakatau Tirta Industri

IUWASH PLUS serves as a technical advisor to the local water supply utility,


investor on the construction of a new water treatment plant and also

assisted in facilitating for pre-feasibility study development and

prequalification process. This agreement is between PDAM Kabupaten

Gresik with Konsursium PT. Pembangunan Perumahan (persero) Tbk.- PT

Krakatau Tirta Industri with capacity 1000 liters per seconds to serve an

estimated 80,000 households (Bendung Gerak Sembayat)

38 PPP Dinas Pekerjaan Umum dan Tata Ruang Kabupaten Gresik with

septage hauling company UD Jaya Mandiri Gresik

IUWASH PLUS facilitates Dinas Pekerjaan Umum dan Tata Ruang Kabupaten

Gresik in calculating hauling tariff and developing the contract agreements


services. 39 PPP Dinas Pekerjaan Umum dan Tata Ruang Kabupaten Gresik with

septage hauling company Karya Cemerlang


septage hauling company SM Abadi


septage hauling company Enggal Jaya

9 Kota Malang 42 PPP Dinas Pekerjaan Umum dan Penataan Ruang Kota Malang with

septage hauling company PT.Panglima Panji Perkasa

IUWASH PLUS facilitates Dinas Pekerjaan Umum dan Penataan Ruang Kota

Malang in calculating hauling tariff and developing the contract agreements


services. 43 PPP Dinas Pekerjaan Umum dan Penataan Ruang Kota Malang with

septage hauling company Antasena

44 PPP Dinas Pekerjaan Umum dan Penataan Ruang Kota Malang with

septage hauling company CV.Abadi


septage hauling company CV Jasa Barokah Jaya


septage hauling company CV.Kurnia


septage hauling company CV.Mitrajaya Malang


septage hauling company CV.Paimo Fajar


septage hauling company CV.Pratama


septage hauling company CV.Prayogo


septage hauling company Semeru Jaya


septage hauling company Sumber Rejeki


septage hauling company CV AA


septage hauling company CV Rizky Jaya




septage hauling company CV Semeru Sawahan

SOUTH SULAWESI/ EASTERN INDONESIA

10 Kota Makassar 56 PPP UPTD PAL Dinas Pekerjaan Umum dan Penataan Ruang Kota

Makassar and CV Anugrah Cahaya Mandiri

IUWASH PLUS facilitates Dinas Pekerjaan Umum dan Penataan Ruang Kota

Makassar in calculating hauling tariff and developing the contract agreements


services. 57 PPP UPTD PAL Dinas Pekerjaan Umum dan Penataan Ruang Kota

Makassar and CV Cipta Jala Konstruksi

58 PPP UPTD PAL Dinas Pekerjaan Umum dan Penataan Ruang Kota

Makassar and CV Putra Barombong


Makassar and CV Samudera Langit


Makassar and CV Tri Putra Mandiri

TOTAL

Final Achievement of Public Private Partnership Established 60


Final Percentage Achievement of Public Private Partnership Established 150.00%


FINAL ACHIEVEMENT OF OUTCOME C3C: NUMBER OF POLICY AND REGULATORY REFORMS FOR COMMERCIAL FINANCE

ENABLED FOR WASH SERVICE PROVIDERS

No Type of Policy/ Regulatory Subject of Policy/ Regulatory

Name of Institutions

Issued the Policy/

Regulation

Sector Description of Policy/ Regulation

1 Circular letter of Director General of Cipta

Karya, Ministry of Public Works. The letter of

instruction to the local wastewater operator.

The guidance for the establishment of domestic

tariff calculations for sludge treated in both

conventional and mechanical systems.

Directorate General of

Cipta Karya., Ministry

of Public Works and

Housing.

Sanitation The guidance of domestic tariff calculations for

sludge treated in both conventional and

mechanical systems to be used by local santiation

operator.

2 The regulation of Ministry of Public Works and

Housing

Peraturan Menteri Pekerjaan Umum dan

Perumahan Rakyat RI No.29 Tahun 2020

tentang Pemberian Rekomendasi dan Pedoman

Teknis Kelayakan Proyek Investasi di Bidang

Sistem Penyediaan Air Minum

Ministry of Public

Works and Housing.

Water Supply To regulate the process of recommendation and

evaluation of the proposal for water investment

being financed by the subsidized and guaranteed

loan provided by central government, as regulated

in PERPRES 46 Tahun 2019.

3 Decree of Director General of Cipta Karya,

Ministry of Public Works.

Surat Keputusan Direktur Jenderal Cipta Karya

No.164/KPTS/Dc/2020 tentang Tim Penyusun

Rekomendasi Teknis Program Pinjaman

Perbankan



of Public Works and

Housing.

Water Supply Guidance of evaluation team establishment to

process the recommendation and evaluation of

the proposal of water investment being financed

by the subsidized and guaranteed loan.

4 Circular letter of Director General of Cipta

Karya, Ministry of Public Works. The letter of

instruction to the local wastewater operator.

Tool of evaluation of the readiness of PDAM

(water system operator) to operate the

wastewater system.



of Public Works and

Housing.

Sanitation Tool / guidance to evaluate the local wastewater

institution performance and evaluation of the

readiness of PDAM to operate the wastewater

system

Final Achievement of Policy and Regulatory Reforms for Commercial Finance Enabled for WASH Service Providers 4


Final Percentage Achievement of Policy and Regulatory Reforms for Commercial Finance Enabled for WASH Service Providers 133.33%


FINAL ACHIEVEMENT OF OUTCOME C3D: NUMBER OF GOVERNMENT OF INDONESIA INSTITUTIONS WITH INCREASED

CAPACITY IN COMMERCIAL FINANCE

No Name of Institution Description Result

1 Bappenas IUWASH PLUS supported capacity improvement of GOI and agency staffs in water finance areas both for the water project and

operational system under the local government utility (PDAM). The capacity building conducted through technical assistance and

training on:

1. General information of water supply system: Understanding the water supply system from the water source to the

connection

2. Regulation and funding source of the water supply system

3. Financial viability analysis of the water project: Analysis of the technical aspects, Time value of money, Project financing,

Cost of capital, Method to calculate the financial viability, Calculation of the financial viability analysis of water project, Sensitivity

analysis, Calculation the investment viability and Regulation of the water sector development

4. Financial aspect of water supply provider and water supply institution (Perumda Air Minum): Institutional aspect

of the water supply system, Credit worthiness ladder, Financial report of SAK ETAP, PDAM tariff of Permendagri regulation no.

71/2016, Formula and method in tariff calculation, Customer analysis of Perumda Air Minum, Water Tariff calculation and proposal

of Perumda Air Minum

Capacity building

through water finance

training participated by

17 staffs from 4 GoI

institutions. All

participants has

increased their

knowledge and

capacity more than

50% measured from

pre and post test

during the training.

2 Ditjen Bina Keuangan Daerah

Kementerian Dalam Negeri

3 Direktorat Air Minum, Ditjen Cipta

Karya, Kementerian PUPR

4 PT Sarana Multi Infrastruktur

(Persero)

Final Achievement of Government of Indonesia Institutions with Increased Capacity in Commercial Finance 4


Final Percentage Achievement of Government of Indonesia Institutions with Increased Capacity in Commercial Finance 80.00%


FINAL ACHIEVEMENT OF OUTCOME C3E: PERCENTAGE CHANGE IN BUDGET APPROPRIATIONS FOR WASH BY TARGETED

LOCAL GOVERNMENTS

A. Percentage average of WASH budget alocation from the overall budget of 31 USAID IUWASH PLUS assisted city/ district

No. City/ District

BASELINE (Average 2014-2016) Average 2017 - 2018 Average 2017 - 2019 Average 2017 - 2020 Average 2017 - 2021

Total

APBD

Allocation

for

WASH

% to

Total

APBD

Total

APBD

Allocation

for

WASH

% to

Total

APBD

Total

APBD

Allocation

for

WASH

% to

Total

APBD

Total

APBD

Allocation

for

WASH

% to

Total

APBD

Total APBD

Allocation

for

WASH

% to

Total

APBD

North Sumatra

1 Kota Medan

2 Kab. Deli Serdang

3 Kota Pematang Siantar

4 Kota Sibolga

5 Kota Tebing Tinggi

Sub-Average

West Java/ DKI Jakarta/ Kab.

6 Kota Bogor

7 Kab. Bogor

8 Kota Depok

9 Kota Bekasi

10 Kab. Karawang

11 Kab. Tangerang

12 DKI Jakarta

Sub-Average

Central Java

13 Kota Surakarta

14 Kota Magelang

15 Kab. Magelang

16 Kota Salatiga

17 Kab. Sukoharjo

Sub-Average

East Java

18 Kota Surabaya

19 Kab. Sidoarjo

20 Kab. Gresik

21 Kota Probolinggo

22 Kab. Probolinggo

23 Kab. Lumajang

24 Kota Malang

Sub-Average

South Sulawesi/ Eastern Indo

25 Kota Makassar

26 Kab. Barru

27 Kab. Bantaeng

28 Kab. Bulukumba

29 Kota Ternate

30 Kab. Maluku Tengah

31 Kota Jayapura

32 Kab. Jayapura

Sub-Average

AVERAGE

Baseline Percentage Average of WASH Budget Allocation from The Overall Budget 0.10% Final Achievement of Percentage Average of WASH Budget Allocation from The Overall Budget 0.20%

Target Over The Life of Project (20% increase from baseline) 0.12% Final Percentage Achievement


B. Percentage average of WASH budget alocation from the overall budget of New USAID IUWASH PLUS assisted city/ district*)

No. City/ District

Average 2014-2016 Average 2017 - 2018 Average 2017 - 2019 Average 2017 - 2020 Average 2017 - 2021

Total

APBD

Allocation

for

WASH

% thd

APBD

Total

APBD

Allocation

for

WASH

% thd

APBD

Total

APBD

Allocation

for

WASH

% thd

APBD Total APBD

Allocation

for

WASH

% thd

APBD

Total

APBD

Allocation

for

WASH

% thd

APBD

1 Kabupaten Wonosobo N/A

2 Kabupaten Sragen N/A

3 Kab. Malang N/A

Sub-Average

Baseline Percentage Average of WASH Budget Allocation from The Overall Budget 0.15% Final Achievement of Percentage Average of WASH Budget Allocation from The Overall Budget 0.21%

Target Over The Life of Project (20% increase from baseline) 0.18% Final Percentage Achievement *) USAID IUWASH PLUS take baseline data for these 3 cities in PY4 and endline in PY5.


FINAL ACHIEVEMENT OF OUTCOME C3F: AMOUNT OF FUNDING LEVERAGED THROUGH WASH FINANCING SUPPORT

No City/ District

Amount of Funding Leveraged in Each Program Year (IDR)

TOTAL

Classification of Leveraging (IDR)

PY1 PY2 PY3 PY4

PY5 Funding Type Sector

Sep-21 Feb-22 Private Public Water Supply Sanitation

Water

Resources

Management

North Sumatera

1 Medan City 0

2 Deli Serdang

District

0

3 Pematang Siantar

City

0

4 Sibolga City 0

5 Tebing Tinggi city 0

West Java/ DKI Jakarta/ Kabupaten Tangerang

6 Bogor City 0

7 Bogor District 0

8 Depok City 0

9 Bekasi City 0

10 Karawang

District

0

11 Tangerang

District

900,000,000

12 DKI Jakarta 0

Central Java

13 Surakarta City 0

14 Magelang City 0

15 Magelang District 0

16 Salatiga city 0

17 Sukoharjo

District

0

18 Wonosobo

District

0

19 Sragen District 0

East Java

20 Surabaya City 0

21 Sidoarjo District 0

22 Gresik District 0

23 Probolinggo City 0

24 Probolinggo

District

0

25 Lumajang District 0

26 Malang City 0

South Sulawesi/ Eastern Indonesia

27 Makassar City 0

28 Barru District 0

29 Bantaeng District 0

30 Bulukumba

District

0

31 Ternate City 0

32 Maluku Tengah

District

0

33 Jayapura City 0

34 Jayapura District 0

TOTAL 900,000,000 11

Amount of PRIVATE Funding Leveraged Amount of PUBLIC Funding Leveraged Amount of Funding Leveraged through WASH Financing Support in WATER SUPPLY Project Amount of Funding Leveraged through WASH Financing Support in SANITATION Project Amount of Funding Leveraged through WASH Financing Support in WATER RESOURCES MANAGEMENT Project Final Achievement of Funding Leveraged through WASH Financing Support in IDR Final Achievement of Funding Leveraged through WASH Financing Support in USD

Total Target Over The Life of Project Final Percentage of Funding Leveraged through WASH Financing Support Currency conversion using average conversion PY1-PY5 (I USD = IDR 14,161.25177)


FINAL ACHIEVEMENT OF OUTCOME C4A: NUMBER OF WASH INTER-AGENCY COORDINATING ENTITIES AT NATIONAL

LEVEL STRENGTHENED

No

Name of WASH inter-

agency coordinating

entities

Sector Field of strengthening and improvement and IUWASH PLUS Support

1 FORKALIM

(Asosiasi Pengelola Air

Limbah

Domestik/Association of

Domestic Operator)

Sanitation/

Domestic

Strengthening future plan and critical roles of FORKALIM as association of domestic operator. USAID IUWASH PLUS also strengthen FORKALIM

in extending their roles and memberships from only covers the offsite (sewerage) to also include onsite operators (UPTDs). Communication and

knowledge menagement also strengthen

IUWASH PLUS Support:

Provided support and technical assistance for developing Business Plan of FORKALIM for 2019-2024, which covers the following aspects: (1)

reshaping the critical roles of FORKALIM through the new vision and missions, (2) outline the strategic programs that will be conducted, and (3)

indetifying the financial/income models

Strengthening FORKALIM in extending their roles and memberships from only covers the offsite (sewerage) to also include onsite operators

(UPTDs)


Provided support in (1) revising the AD/ART to enable FORKALIM extends their memberships and roles, and (2) advocating UPTDs that works

with IUWASH PLUS to become the members of FORKALIM (completed and members are still growing)

Strengthening communication and knowledge menagement to enable FORKALIM become the key references in domestic in Indonesia


Provide support in developing website of FORKALIM that will use as a platform for communication and knowledge sharing (www.forkalim.or.id)

Strengthenining FORKALIM in building the capacity of its member by facilitating twinning between members (mentor/mentee program)


Provide technical assistance and funding for FORKALIM facilitating twinning between its members in several topics

2 Pokja PPAS (Kelompok

Kerja Perumahan,

Permukiman, Air dan

Sanitasi)

WASH Planning and Calculating Sector TargetIUWASH PLUS Support:'- Supported 2 background studies in 2 regional (North Sumatera and East Java) and

collected issues and recommendations from 3 other regions for development of RPJMN 2020-2024- Facilitated series of discussions with Pokja

PPAS Province and Kota/Kab in 5 regions to dessiminate the new definition of access as per RPJMN 2020-2024- Facilitated local Pokja in

determined local target for contributing to RPJMN 2020-2024 targets

Advocacy and Policy Discussion


Facilitated several advocacy and policy discussions on the following topics:

- Increase access for the urban poor by facilitated echelon 2 visit and policy discussion to Kota Surakarta

- Series of policy discussion on water safety plan approach

- Advocacy for scaling up FSM through FSM award during the City Sanitation Summit

Knowledge Management


Together with Pokja PPAS have conducted several knowledge management inititives:

- Webinar on several topics

- Developed specific advocacy and communication product on SDGs and RPJMN definition including the target (video, leaflet, metadata)

- Knowledge sharing at SDG annual conferene and KSAN 2019


No

Name of WASH inter-

agency coordinating

entities

Sector Field of strengthening and improvement and IUWASH PLUS Support

- Share IUWASH PLUS knowledge products in NAWASIS website portal

- Collaborative social media post to promote WASH issues

Strengthening Local Pokja


Actively involved Cities/Districts Pokja in several activities, also provide strategic support as follow:

- Local Pokja involved in the discussion of indicies (PDAM index, san. Index, Godex)

- Local Pokja involved in advocacy to Kel/village government to mainstream and accessing village fund for WASH

- Support local pokja to develop WASH roadmap (Sulsel) and ALD roadmap (several cities/districts)

- Support several local pokja in creating partnership with private CSR

Final Achievement of WASH Inter-Agency

Coordinating Entities at National Level

Strengthened 2


Final Percentage Achievement of WASH Inter-

Agency Coordinating Entities at National Level

Strengthened 100.00%


FINAL ACHIEVEMENT OF OUTCOME C4B: NUMBER OF WASH KNOWLEDGE PRODUCTS DEVELOPED

No Title of Product Type of Product

Type of WASH Sector of

Knowledge

Products

Description of Product

1 Panduan Praktis Pengkajian Partisipatif dan Pemicuan

IEC materials Water supply, sanitation, behavior

change & marketing

This book gives guidance on Participative Assesment and Triggering including condition mapping, transect walk, focus group discussion (FGD) and action planning also guidance on how to do discussion on diarrhea transmission using F-Diagram. It can

be used by sanitarian, cadre, and community leader in implementing participative assesment and triggering.

2 CSR Book - Water, Sanitation, and Hygiene for

Sustainable Business (Bahasa Indonesia)

IEC materials Water Supply,

Sanitation, Financing

This book contains a selection of drinking water, sanitation and hygiene practices that offers options of WASH program

activities that can be chosen by companies for their CSR Program

3 Master Plan Pengembangan IT: PDAM Tirta Kahuripan, Kabupaten Bogor 2018-2022

Technical reports Water Supply This Master Plan IT Blueprint is developed by the IT team of PDAM Malang in collaboration with the USAID IUWASH TEAM. This blueprint is expected to become a reference for the implementation of IT development for PDAM Tirta Kahuripan of

Bogor district, so that the PDAM could improve the quality of water supply delivery to the Bogor district community

4 LLTT training manual (18 modules) - BPSDM Training manuals Sanitation A package of training manual containing 18 modules to guide the implementation of LLTT training

5 Posters on Septic Tank with Up Flow Filter (2 posters: double ring and single ring)

IEC Materials Sanitation, BC/M These posters provide technical information about the specification of up flow filter constructions: - poster 1: up flow filter - double ring - poster 2: up flow filter - single ring

6 Infographics on Formative Research Results: Studi Formatif - Air, Sanitasi & Perilaku Higiene

IEC Materials Sanitation, Water Supply, BC/M, Communication

This infographics provides several data resulted from the Formative Research Report, such as the community's access to water supply, sanitation facilities, and hygiene behaviors

7 Banners on safely managed sanitation & septic tank (3 banners): 1. Rumah Perlu Tangki Septik yang Aman,

Kenapa? 2. Ciri-Ciri Tangki Septik yang Aman 3. Definisi Akses Sanitasi Aman

IEC Materials Sanitation, BC/M, Communication

This series of banners provide information about why a house needs to have a safely managed septic tank, the characteristics of safely manages septic tank, and the explanation about safely managed sanitation

8 Banner on unsealed septic tank and e-coli: Penampungan Air Limbah Tidak Kedap Dapat Mencemari Sumber Air

IEC Materials Sanitation, Water Supply, BC/M, Communication

This banner provides information about how unsealed septic tank could contaminate the water source with e-coli

9 Banners on infiltration ponds (2 banners): 1. Sumur Resapan

2. Konstruksi Sumur Resapan

IEC Materials Water Supply, Communication

This series of banners provide information about infiltration ponds in general, such as the benefits and illustrating the technical process on how the ponds catch the water (poster 1) and the technical detail of an infiltration pond construction (poster 2)

10 Analisis Ketentuan Pembiayaan Penyelenggaraan SPAM Dalam Berbagai Peraturan Perundang-

undangan

Technical reports Water Supply, Financing

This technical report provide the analysis of provisions in various legislations on financing the implementation of SPAM

11 WASH Microfinance and Grant Beneficiary Study Technical reports This study report aims to present the WASH microfinance market profile and WASH-related grants or subsidy program target to USAID IUWASH PLUS and its GOI partners so that they have a better picture of the segment that each intervention

serves

12 Leaflets on safely managed sanitation: why regular

desludging? and why septic tank?:

1. Sanitasi Aman: Mengapa Perlu Penyedotan Tangki Septik Secara Teratur 2. Mengapa Harus Punya Tangki Septik

IEC Materials Sanitation, Water

Supply, BC/M,

Communication

The leafleats provide information about safely managed sanitation, why it is necessary to conduct regular desluding, and why it

is necessary to have a septic tank. These leaflets were initially developed to support the Surakarta and Magelang city

governments in promoting the safely managed sanitation to the communities. However, these leaflets can also be used by other partners for the same reason

13 Booklet Mengapa Harus PDAM IEC Materials Water Supply, BC/M

This booklet is developed by USAID IUWASH PLUS and PDAM Lumajang for promoting the use of PDAM water. Other PDAMs can use and produce this booklet by adjusting the tariff based on the tariff applied in their respective PDAMs

14 Video on Domestic (Pengelolaan Air Limbah Domestik): https://www.iuwashplus.or.id/arsip/3535

IEC - Video Sanitation Video about the process of domestic management

15 Buku 1: Pedoman Penilaian Kinerja BUMD Pengelola Air Limbah Domestik (Performance

Guide Sanitation A guide to assess the performance of the regional-owned enterprises (BUMD) managing domestic



Type of WASH

Sector of Knowledge Products


Assessment Guidelines for BUMD Managing Domestic )

16 Buku 2: Tools Penilaian Kesiapan PDAM Dalam Pengelolaan Air Limbah Domestik (Readiness Assessment Tools for PDAM in Domestic Management

Guide Sanitation Tools to assess the readiness of PDAM in domestic management

17 Kerangka Nasional Pengembangan Pengelolaan Lumpur Tinja (National Framework on the

Development of Fecal Sludge Management)

Policy Paper & Brief

Sanitation A national framework on the development of Fecal Sludge Management

18 IPLT Technology Option Selection Guide Guide Sanitation A guide for selecting the right IPLT technology

19 Master Meter Banner IEC - Banner Water Supply A banner containing basic technical information about Master Meter system

20 Video on Infiltration Ponds Program in Ake Gaale spring, Ternate:


IEC - Video Water, Financing/CSR

Video about infiltration program in Ternate that is supported by the CSR partnership

21 Video Kemitraan CSR untuk Program Master Meter di Surabaya (CSR Partnership for Master

Meter Program in Surabaya)

IEC - Video Water Supply, Financing

A video about CSR partnership for Master Meter program in Surabaya

22 Poster Mengapa Harus Punya Tangki Septik (Poster on why having septic tank is necessary)

IEC - Poster Sanitation, BC/M A poster adopted from the banner about why having septic tank is necessary. This poster could complement the banner because it is easier to share and post. This poster was was initially developed to support Ternate. However, a general version

for national or other cities/districts use was also made, which can be adjusted necessarily.

23 Poster Mengapa Perlu Sedot Tangki Septik Secara

Teratur (Poster on why regular desludging is necessary)

IEC - Poster Sanitation, BC/M A poster adopted from the banner about why regular desludging is necessary. This poster could complement the banner

because it is easier to share and post. This poster was was initially developed to support Sukoharjo. However, a general version for national or other cities/districts use was also made, which can be adjusted necessarily.

24 Banner Promosi CTPS IEC - Banner B/CM A banner explaining the crucial time for handwashing and how to do it properly

25 Pedoman Penyusunan Tarif Retribusi SPALD Manual/ Guide Sanitation, Financing A manual book on how to develop SPALD levy tariff

26 Buku Kajian Kerentanan Mata Air Ake Gaale,

Ternate (Ake Gaale Spring Vulnerability Study)

Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Ake Gaale spring in Ternate as the technical

reference for the relevant stakeholders to understand the challenges and plan the activities for water supply conservation, especially the raw water source in Ake Gaale spring, for sustainable access to water supply. the report was developed by the KKMA Team of Ake Gaale Spring and USAID IUWASH PLUS.

27 4th edition of AKKOPSINERGI bulletin IEC - Bulletin Sanitation A bulletin from AKKOPSI (the Alliance of Districts and Cities for Sanitation). This edition, USAID IUWASH PLUS contributed 11 articles containing , safely managed sanitation, sanitation marketing, participatory monitoring & evaluation, tariff for domestic management, Forkalim, and lessons learned from Bekasi, Surakarta, and Gresik. the bulletin was disseminated to the

heads of districts/cities and other participants during the City Sanitation Summit XIX in Banjarmasin on September 24, 2019

28 A package of brochures on septic tank types (Jayapura)

IEC - Brochures Sanitation, BC/M A package of brochures on septic tank types and how to develop each type, including the estimate budget cost. This package of brochures was initially developed for Jayapura. However, it can also be used by other cities/districts with some content

adjustment, particularly the estimate budget section.

29 A series of handwashing with soap promotional

videos (3 videos)

IEC - Video Sanitation, BC/M A series of videos promoting handwashing with soap, consisting of the following information:

- video 1: why it is important - video 2: when to do it - video 3: how to to do it

30 Booklet Meta Data Target Indikator Air Minum IEC - Booklet Water Supply a booklet about the metadata target indicators for Water Supply based on the SDGs

31 Booklet Meta Data Target Indikator Sanitasi IEC - Booklet Sanitation a booklet about the metadata target indicators for Sanitation based on the SDGs

32 Video SDGs Tema 1: Apa itu SDGs dan Target Pemerintah Indonesia (2-in-1 video)

IEC - Video WASH a 2-in-1 video about general knowledge of SDGs on Water and Sanitation and the targets of the Indonesian Government

33 Buku Panduan Pra Studi Kelayakan NRW Manual Water Supply Guidelines for conducting NRW Pre-Feasibility Study

34 Buku Panduan Penyusunan Audit EE Manual Water Supply Guidelines for conducting Energy Efficiency Audit

35 Buku Panduan Penggunaan Alat NRW dan EE Manual Water Supply Guidelines for Using the NRW and EE equipments

36 Video Panduan Penggunaan Alat NRW dan EE IEC - Video Water Supply Video guidelines for Using the NRW and EE equipments



Type of WASH



37 Buku KKMA Kalitaman Salatiga Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Kalitaman spring in SalatigaTernate as the technical reference for the relevant stakeholders to understand the challenges and plan the activities for water supply conservation. The

report was developed by the KKMA Team of Kalitaman Spring and USAID IUWASH PLUS.

38 Video Tutorial: Tahapan Pengembangan Skema Master Meter Air Minum (Stages for Developing

Master Meter Scheme)

IEC - Video Water Supply General guidelines for implementing Master Meter Scheme

39 Video Tutorial: Pemanfaatan Aplikasi GIS Untuk Sambungan Baru (GIS Application for New House

Connections)

IEC - Video Water Supply General guidelines for using GIS application for new house connections

40 Video Tutorial: Membangun Sumur Resapan

Untuk Menjaga Cadangan Air Tanah (Building

Infiltration Ponds to Keep Groundwater Reserves)

IEC - Video Water Supply General guidelines for Building and Implementing Infiltration Ponds Program to Keep Groundwater Reserves

41 Video Tutorial: Penurunan dan Pengendalian Air Tak Berekening (NRW Control and Reduction)

IEC - Video Water Supply General guidelines for conducting NRW Control and Reduction program

42 Video Tutorial: Meningkatkan Efisiensi Energi

Sistem Perpompaan PDAM (Increasing Energy Efficiency of PDAM's Pumping System)

IEC - Video Water Supply General guidelines for Increasing Energy Efficiency of PDAM's Pumping System

43 Video Tutorial: Strategi Pemasaran Layanan

Lumpur Tinja (Marketing Strategy for Desludging Service)

IEC - Video Sanitation General guidelines for conducting Marketing Strategy for Desludging Service

44 Video Tutorial: Membangun Tangki Septik yang Benar (Building a Septic Tank Properly)

IEC - Video Sanitation General guidelines for Building a Septic Tank Properl

45 Video Tutorial: Mengenal Tahapan Layanan

Lumpur Tinja Terjadwal (Introduction to Stages of Scheduled Desludging Service)

IEC - Video Sanitation General guidelines for conducting stages of Scheduled Desludging Service

46 Video Tutorial: Proses Pengolahan Lumpur Tinja

(Septage Treatment Process)

IEC - Video Sanitation General guidelines for Septage Treatment Process in IPLT

47 Video Tutorial: Perawatan dan Pemeliharaan IPAL

Komunal (Communal Treatment Plant Maintenance)

IEC - Video Sanitation General guidelines for conducting Communal Treatment Plant Maintenance

48 Video Tutorial: Membangun Kemitraan Multipihak

untuk Air Minum dan Sanitasi (Building Multi-Stakeholders Partnership for Water Supply and Sanitation)

IEC - Video Financing, Water

Supply, Sanitation

General guidelines for Building Multi-Stakeholders Partnership for Water Supply and Sanitation

49 Video Tutorial: Mengenal Pembiayaan Mikro Air Minum dan Sanitasi (Introduction to Microfinance

for Water Supply and Sanitation)

IEC - Video Financing, Water Supply, Sanitation

General guidelines for Microfinance for Water Supply and Sanitation

50 BC1 creative media to promote adoption of at least basic/improved sanitation facility at home for household with sanitation facilities

IEC - video, flyer for coloring, poster, comic for

social media

BCM, Sanitation A package of creative media for promoting 7 priority behaviors consisting of promotional video, flyer for coloring, poser, and social media comic to promote promote adoption of at least basic/improved sanitation facility at home for household with sanitation facilities (Behavior 1)

51 BC2 creative media to promote upgrading to

safely managed sanitation facility

IEC - videos,

brochure, poster,

BCM, Sanitation A package of creative media for promoting 7 priority behaviors consisting of promotional video, brochure, and poster to

promote upgrading to safely managed sanitation facility (Behavior 2)

52 BC3 creative media to promote using safely managed desludging services

IEC - video, brochure, poster,

sticker, comic for social media

BCM, Sanitation A package of creative media for promoting 7 priority behaviorsconsisting of promotional video, brochure, poster, sticker, and social media comic to promote using safely managed desludging services (Behavior 3)



Type of WASH



53 BC4 creative media to promote handwashing with soap behavior

IEC - videos, poster, sticker

BCM, Sanitation A package of creative media for promoting 7 priority behaviors consisting of promotional video, 1-minute social media video, poster, and sticker to promote handwashing with soap behavior (Behavior 4)

54 BC5 creative media to promote safe feces disposal of children under 3 y.o. into improved sanitation facility

IEC - video, photo frame, poster, comic for social

media

BCM, Sanitation A package of creative media for promoting 7 priority behaviors consisting of promotional video, photo frame, poster, and social media comic to promote safe feces disposal of children under 3 y.o. into improved sanitation facility (Behavior 5)

55 BC6 creative media to promote consistent treatment & hygienic storage of household

drinking water

IEC - video, brochure, poster,

social media infographics,

sticker

BCM, Water A package of creative media for promoting 7 priority behaviors consisting of promotional video, brochure, poster, social media infographics, and sticker to promote consistent treatment & hygienic storage of household drinking water (Behavior 6)

56 BC7 creative media to promote household connections to basic water services

IEC - video, animation, brochure, sticker,

posters

BCM, Water Supply A package of creative media for promoting 7 priority behaviors consisting of promotional video, 1-minute animation for social media, brochure, sticker, and 2 posters to promote household connections to basic water services (Behavior 7)

57 Video on why WASH is important IEC - video BCM, sanitation,

water supply

A video to briefly explain why WASH is important

58 Video on implementing STBM approach at urban context

IEC - video BCM, sanitation, water supply

A video on the implementation of the community-based total sanitation (STBM) program to overcome water supply and sanitation issues in the urban context

59 Video on increasing household WASH access through participatory monitoring and evaluation process

IEC - video BCM, sanitation, water supply

A video on how to implement the participatory monitoring and evaluation to improve access to water supply and sanitation

60 Video on developing and implementing CEM IEC - video BCM, sanitation, water supply

A video on community engagement mechanism for the water supply and sanitation services

61 PSA videos for 7 priority behaviors IEC - PSA video BCM, sanitation, water supply

Eight PSA videos for promoting 7 priority behaviors containing 7 videos for each behavior and 1 video with a combined behavior 1 and 2. Each PSA video is completed with separate Call-to-Action (CTA) videos.

62 Buku Panduan Protokol Pemicuan dan Verifikasi 5

Pilar STBM pada Situasi Pencegahan dan Pengendalian COVID-19 (Manual on the Implementation of the 5 STBM Pillars Triggering

and Verification during the COVID-19 period)

Manual BCM, sanitation,

water

A manual book on implementing the protocol of triggering and verification of 5 STBM pillars during the COVID-19 prevention

period. USAID IUWASH PLUS facilitated the development and production of this manual to support the MInistry of Health in collaboration with the STBM partners.

63 Buku Panduan Tata Cara Pelaksanaan Studi EHRA

dan Kunjungan Rumah pada Situasi Pencegahan dan Pengendalian COVID-19


water supply

A manual book on the procedure of implementing the Environmental Health Risk Assessment (EHRA) Study and home visit

during the COVID-19 prevention period. USAID IUWASH PLUS facilitated the development and production of this manual to support the MInistry of Health in collaboration with the STBM partners.

64 Panduan Praktis Pemicuan 5 Pilar STBM (Practical

Guide on Conducting Tringgering for 5 Pillars of STBM)


water supply

A practical manual on conducting the triggering for 5 pillars of STBM. This manual is the new version of the previous Practical

Guides for Participatory Assessment and Triggering. This new version is an update so that the activities are relevant to all 5 pillars of STBM. USAID IUWASH PLUS facilitated the development and production of this manual to support the MInistry of

Health in collaboration with the STBM partners.

65 Signature Program on Groundwater Conservation Program: 1. General Description document

2. Lessons Learned and success story document

Technical reports (2)

Water Supply, Communication

a Signature Program package on groundwater conservation program (KKMA and infiltration ponds) consisting of a general description document and a lessons learned document completed with a success story.

66 Panduan Kajian Kerentanan Mata Air dan Rencana Aksi (KKMARA Guidelines, as part of the

Signature Program on Groundwater Conservation Program)

Manual Water Supply A manual on implementing KKMARA program. This manual is part of the Signature Program on Groundwater Conservation Program

67 Buku Saku Sumur Resapan: Upaya Konservasi Sumber Daya Air (Infiltration Ponds Handbook: Water Resources Conservation Efforts, as part of

Manual Water Supply A manual on implementing Infiltration Ponds program. This manual is part of the Signature Program on Groundwater Conservation Program.



Type of WASH



the Signature Program on Groundwater Conservation Program)

68 Signature Program on Sustainable Acces to Water for the Poor: 1. General Description document 2. Lessons Learned and success stories document

Technical reports Water Supply, Communication

a Signature Program package on water for the poor consisting of a general description document and a lessons learned document completed with success stories relevant to programs that support the increase access to water supply for the poor.

69 Panduan Layanan Sambungan Master Meter (Guideline the Master Meter Connection Service,

as part of the Signature Program on Sustainable Acces to Water for the Poor)

Manual Water Supply, Communication

A manual on the support of the implementation of master meter connection service. This manual is part of the Signature Program on Water for the Poor Program.

70 Panduan Identifikasi Lokasi dan Calon Penerima

Manfaat Program Hibah Air Minum Perkotaan (Guideline on the Identification of Location and Beneficiaris for Urban Water Grant Program, as

part of the Signature Program on Sustainable Acces to Water for the Poor)

Manual Water Supply,

Communication

A manual on the support of the implementation of water supply grant program. This manual is part of the Signature Program

on Water for the Poor Program.

71 Panduan Penguatan Kelembagaan untuk SPAM

Komunal (Guideline on the Institutional Strengthening for SPAM Komunal, as part of the Signature Program on Sustainable Acces to

Water for the Poor)


Communication

A manual on implementing SPAM Komunal program. This manual is part of the Signature Program on Water for the Poor

Program.

72 Panduan Analisis Mandiri Kinerja PDAM dengan PDAM Index (Guideline on the Independent

Analysis of PDAM Performance Using PDAM

Index, as part of the Signature Program on Sustainable Acces to Water for the Poor)


A manual on how to utilize the PDAM Index. This manual is part of the Signature Program on Water for the Poor Program.

73 Modul Pemanfaatan Aplikasi GIS Bagi PDAM (Module on Utilizing GIS Application for PDAM, as part of the Signature Program on Sustainable

Acces to Water for the Poor)


A manual on the utilization of of GIS Application for PDAM. This manual is part of the Signature Program on Water for the Poor Program.

74 Manual Perhitungan Tarif Air Minum Bagi Pelanggan

PDAM (Guidelines on Water Supply Tariff Calculation for PDAM, as part of the Signature Program on Sustainable Acces to Water for the Poor)


Communication

A manual on conducting water supply tariff calculation for PDAM. This manual is part of the Signature Program on Water for

the Poor Program.

75 Buku KKMA Tuk Pecah Kota Magelang Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Tuk Pecah spring in Magelang city as the technical reference for the relevant stakeholders to understand the challenges and plan the activities for water supply conservation. The

report was developed by the KKMA Team of Tuk Pecah Spring and USAID IUWASH PLUS.

76 Buku KKMA Ciburial Kabupaten Bogor Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Ciburial spring in Bogor district as the technical reference for the relevant stakeholders to understand the challenges and plan the activities for water supply conservation. The

report was developed by the KKMA Team of Ciburial Spring and USAID IUWASH PLUS.

77 Buku KKMA Binangun Kota Batu Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Binangun spring in Batu city as the technical reference for the relevant stakeholders to understand the challenges and plan the activities for water supply conservation. The

report was developed by the KKMA Team of Binangun Spring, USAID APIK and USAID IUWASH PLUS.

78 Video mengenai Pentingnya Pengarusutamaan

Gender di Sektor Air Minum dan Sanitasi (The importance of gender mainstreaming in the WASH sector)

IEC - Video Water Supply,

Sanitation, Communication

a video to introduce the importance of gender mainstreaming in the WASH sector



Type of WASH



79 Buku KKMARA Sibolangit Provinsi Sumatra Utara Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Sibolangit spring in Medan city for PDAM Tirtanadi's raw-water source as the technical reference for the relevant stakeholders to understand the challenges and plan the activities

for water supply conservation. The report was developed by the KKMA Team of North Sumatra Province and USAID IUWASH PLUS.

80 Buku KKMARA Nagahuta Kota Pematangsiantar Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Nagahuta spring in Pematangsiantar city as the

technical reference for the relevant stakeholders to understand the challenges and plan the activities for water supply conservation. The report was developed by the KKMA Team of Nagahuta Spring and USAID IUWASH PLUS.

81 Buku KKMARA Tangkil Kota Bogor Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Tangkil spring in Bogor city as the technical

reference for the relevant stakeholders to understand the challenges and plan the activities for water supply conservation. The report was developed by the KKMA Team of Tangkil Spring and USAID IUWASH PLUS.

82 Buku KKMARA Eremerasa Kota Bantaeng Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Eremeraasa spring in Bantaeng city as the technical

reference for the relevant stakeholders to understand the challenges and plan the activities for water supply conservation. The report was developed by the KKMA Team of Eremerasa Spring and USAID IUWASH PLUS.

83 Buku KKMARA Citrosono Kabupaten Magelang Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Citrosono Spring in Magelang district as the technical reference for the relevant stakeholders to understand the challenges and plan the activities for water supply conservation. The report was developed by the KKMA Team of Citrosono Spring and USAID IUWASH PLUS.

84 Buku KKMARA Lotonglotong Kab Bulukumba Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Lotonglotong Spring in Bulukumba district as the technical reference for the relevant stakeholders to understand the challenges and plan the activities for water supply conservation. The report was developed by the KKMA Team of Lotonglotong Spring and USAID IUWASH PLUS.

85 Buku KKMARA Tancak Kabupaten Probolinggo Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Tancak Spring in Probolinggo district as the technical reference for the relevant stakeholders to understand the challenges and plan the activities for water supply conservation. The report was developed by the KKMA Team of Tancak Spring and USAID IUWASH PLUS.

86 Buku KKMARA Clumprit Kota Malang Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Clumprit spring in Malang city as the technical reference for the relevant stakeholders to understand the challenges and plan the activities for water supply conservation. The

report was developed by the KKMA Team of Clumprit Spring and USAID IUWASH PLUS.

87 Buku KKMARA Sumbertopo Kabupaten Lumajang

Technical Report Water Supply A report on Spring Vulnerability Assessment and Action Plan (KKMA) of Sumbertopo spring in Lumajang district as the technical reference for the relevant stakeholders to understand the challenges and plan the activities for water supply

conservation. The report was developed by the KKMA Team of Sumbertopo Spring and USAID IUWASH PLUS.

88 Informational Video on RPAM (3 videos) IEC - Video Water Supply A package of videos on Water Safety Plan, consisting of the following information: - video 1: why safely managed water is important

- video 2: water safety plan - video 3: a complete/long version combining video 1 and 2

89 Informational Video on SPAM (2 videos) IEC - Video Water Supply A package of videos on Water Supply System (SPAM) to complement the SPAM training modules, consisting of the following information: - video 1: Module 1 (SPAM) - video 2: Module 4 (SPAM's expenditure aspects)

90 SPAM training module on Water Supply Finance

(Keuangan Air Minum)

Training manuals Water Supply A Water Supply System (SPAM) training module on Water Supply Finance, consisting of:

Book 1: General information on SPAM (Pemahaman Umum SPAM)

Book 2: SPAM Regulations and Sources of Financing (Regulasi dan Sumber Pembiayaan SPAM) Book 3: Evaluation of SPAM Project Financial Feasibility (Evaluasi Kelayakan Keuangan Proyek SPAM) Book 4: SPAM Institutional Financial Studies (Kajian Keuangan Kelembagaan SPAM)

91 Final Publication SSEI IEC -Coffee Table Book & Video

WASH, communication

A package of coffee table book and video presenting progress and achievements of program implementation in SSEI, which is linked and described through the Urban WASH Ecosystem framework. The final publication’s main theme is ourney to Self-Reliance on the WASH Sector.

92 Final Publication NSRO IEC -Coffee Table Book & Video

WASH, communication

A package of coffee table book and video presenting progress and achievements of program implementation in NSRO, which is linked and described through the Urban WASH Ecosystem framework. The final publication’s main theme is ourney to Self-Reliance on the WASH Sector.



Type of WASH



93 Study on the Impact of COVID-19 to PDAM Financial (Dampak Pandemi COVID-19 Terhadap

Keuangan PDAM)

Technical Report/Study

Water Supply, Financing

A study on the financial analysis to see the impact of COVID-19 pandemic on PDAM financial performance

94 Survey report on the Analysis of the COVID-19 Impacts on the Financial Conditions of USAID

IUWASH PLUS partners (Analisis Dampak COVID19 Terhadap Kondisi Finansial Beberapa Mitra USAID IUWASH PLUS)

Technical Report/Study

Water Supply, Sanitation, BCM,

Financing

Survery results to several USAID IUWASH PLUS partners to see the impact of COVID-19 pandemic on their financial conditions. The partners serve as the respondents include representatives from PDAM, microfinance institutions, sanitation

entrepreneurs, and the communities

95 Manual on UPTD PAL Marketing Strategy (Buku Panduan Strategi Marketing UPTD PAL)

Manual Sanitation, BCM A manual for UPTD PAL as the operator of domestic management in marketing and promoting its services, which is part of the safely managed sanitation, to the communities

96 Booklet Manual on smart subsidy: Engaging All to

Share the Benefits - Smart Subsidy and Sanitation-Based Marketing (Semua Terlibat Berbagi Manfaat - Smart Subsidy dan Sanitasi Berbasis Pasar)

Manual/Booklet Water Supply,

Sanitation, BCM, Financing

A manual on the implementation of smart subsidy policy to support the strengthening of sanitation market

97 Manual on the Implementation of Sanitation-based Market Approach (Panduan Implementasi

Pendekatan Sanitasi Berbasis Pasar)

Manual Sanitation, BCM A manual on how to implement the sanitation-based market approach

98 Final Publication WJDT IEC -Coffee Table Book & Video

WASH, communication

A package of coffee table book and video presenting progress and achievements of program implementation in WJDT, which is linked and described through the Urban WASH Ecosystem framework. The final publication’s main theme is ourney to Self-

Reliance on the WASH Sector.

99 Final Publication EJRO IEC -Coffee Table Book & Video

WASH, communication

A package of coffee table book and video presenting progress and achievements of program implementation in EJRO, which is linked and described through the Urban WASH Ecosystem framework. The final publication’s main theme is Journey to Self-

Reliance on the WASH Sector.

100 Final Publication CJRO IEC -Coffee Table

Book & Video

WASH,

communication

A package of coffee table book and video presenting progress and achievements of program implementation in CJRO, which is

linked and described through the Urban WASH Ecosystem framework. The final publication’s main theme is ourney to Self-Reliance on the WASH Sector.

101 Signature Program on Microfinance:

1. General Description document 2. Lessons Learned and success story document

Technical reports Water Supply,

Sanitation, Communication

a Signature Program package on microfinance consisting of a general description document and a lessons learned document

completed with success stories relevant to the program

102 Lembar Kebijakan: Pembiayaan Mikro Air Minum

dan Sanitasi pada Lembaga Keuangan


Sanitation

Policy paper on the WASH microfinance in the financing institutions

103 Program Kerja: Inisiatif Fasilitas Pendanaan dan

Perluasan Pembiayaan Mikro Air Minum dan Sanitasi Rumah Tangga


Sanitation

Work Program: Initiative of financing facilities and microfinance expansion for water supply and sanitation at the household

level

104 Pembiayaan Mikro Air Minum dan Sanitasi:

Ketentuan Umum dan Sistem & Prosedur


Sanitation

microfinance for water supply and sanitation: general provision and system & procedures

105 Microfinance Toolkits (4 books) Manual Water Supply,

Sanitation

WASH microfinance toolkits to assist the microfinance institutions in preparing microfinance products for households

106 Peta Jalan Peningkatan Kapasitas Sumber Daya Manusia BUMD Air Minum

Technical reports Water Supply Roadmap for Building the Human Resources Capacity of Regional-owned Drinking Water Companies

107 Final Publication USAID-SECO Partnership Program

IEC -Coffee Table Book & Video

WASH, communication

A package of coffee table book and video presenting progress and achievements of program implementation from the USAID-SECO Partnership program

108 Final Publication USAID IUWASH PLUS national IEC -Coffee Table

Book & Video

Water s A package of coffee table book and video presenting progress and achievements of program implementation of the USAID

IUWASH PLUS, which is linked and described through the Urban WASH Ecosystem framework. The final publication’s main theme is Journey to Self-Reliance on the WASH Sector.

109 Strategic Workshop videos IEC- videos WASH, communication

A package of strategic workshop videos for the following topics: water safety plan, citizen engagement mechanism, microfinance, sanitation marketing, smart subsidy, desludging service, and spring vulnerability assessment and action plan. The workshops were held in 2021.



Type of WASH



110 Training module and guidelines on Citizen Engagment Mechanism

Training manuals and guides

Water supply, sanitation, behavior

change and marketing

Three training modules cover topics on the development of creative radio talkshow for WASH sector, excellent customer service to improve WASH services, and social media use for WASH. The knowledge product also consists of a guideline and

lessons learned on the community participation to improve WASH access.

111 Panduan Membangun Kemitraan Guide Water supply,

sanitation

A guide on how to develop multi-stakeholder partnership in WASH sector.

112 Technical Notes on Citizen Engagement Mechanism

Technical Notes Water supply, sanitation, behavior

change and marketing

The document describes the importance of citizen engagement mechanism (CEM) to improve WASH access, steps to develop the mechanism, examples and lessons learned from USAID IUWASH PLUS' CEM implementation.

Final Achievement of WASH Knowledge Products Developed 112


Final Percentage Achievement of WASH Knowledge Products Developed 560.00%


FINAL ACHIEVEMENT OF OUTCOME C4C (WASH KNOWLEDGE EVENTS OR WORKSHOP HELD) AND OUTCOME C4D

(PEOPLE WITH INCREASED KNOWLEDGE/ SKILL/ AWARENESS AS A RESULT OF EVENTS/ WORKSHOPS)

No City/ District Title Topic Total

Participant Institution of Participants Evaluation Result

NORTH SUMATERA

1 Medan City Pelatihan Sanitarian Dinas Kesehatan untuk Assesment Partisipatif dan Responsif Gender

Melatih sanitarian yang responsif gender dan terlatih dalam assesment partisipatif dan pemicuan

41 Sanitarian di Kota Medan Dinas Kesehatan Provinsi

Hasil evaluasi peserta melalui pre dan post-test memperlihatkan peningkatan pengetahuan sebesar 4.78% (dihitung berdasarkan rata-rata pre dan post-test)

2 Medan City Workshop Refreshment PPRG dan

Penyusunan Anggaran Responsif

Gender (ARG) Untuk SKPD Driver dan Pengelola Program WASH Kota Medan

Peningkatan pemahaman tentang PPRG bagi

Organisasi Perangkat Daerah (OPD) bidang air

minum, sanitasi dan perilaku higiene dan peningkatkan kemampuan peserta dalam menyusun GAP, GBS, ToR pada program/kegiatan terkait WASH

22 PU, Perkim, Disdik, Dinkes,

Bappeda, DP3APM, BPKAD,

Inspektorat, PDAM, DKP

Hasil evaluasi peserta melalui pre dan post-

test memperlihatkan peningkatan pengetahuan

sebesar 59.71% (dihitung berdasarkan rata-rata pre dan post-test)

3 Medan City Training on Septage Treatment Plants (STPs) Design

Peningkatan pengetahuan tentang pengolahan lumpur tinja di IPLT, cara pemilihan teknologi IPLT

dan pentahapan pembangunan di IPLT (incremental approach)

16 Dinas Pekerjaan Umum/ Satker, Operator (UPTD), Konsultan,

Universitas kota/ kabupaten dampingan di Sumatera Utara

Hasil evaluasi peserta melalui pre dan post-test memperlihatkan peningkatan pengetahuan


4 Deli Serdang City Urban WASH Promotion Training

Phase 2: Collaborative Action of WASH Behaviour Change and Sanitation Marketing

Pengembangan strategi yang memadukan antara

promosi perubahan perilaku WASH dan pemasaran sanitasi antara promotor dan pelaksana. Pelatihan ini dilakukan dengan mengidentifikasi sumber daya yang

tersedia, cara promosi, identifikasi peran dan potensi

kolaborasi antara seluruh pelaku pasar WASH

8 Bappeda, Dinas Perkim dan UPTD

PALD, Dinas Kesehatan, Tim Promotor, Kader, Sanitarian, Pengusaha WASH, perwakilan LKM,

BDS


test memperlihatkan peningkatan pengetahuan sebesar 72% (dihitung berdasarkan rata-rata pre dan post-test)

5 Deli Serdang City Pembekalan Program Air Bersih,

Sanitasi dan Perubahan Perilaku Hygiene (WASH) Bagi Ibu-Ibu Ketua Penggerak PKK Kecamatan

se Kabupaten Deli Serdang

Sosialisasi program air, sanitasi dan hygiene yang

responsif gender serta memberikan pengetahuan tentang teknik pendekatan kepada masyarakat dalam upaya perubahan prilaku

28 PKK Kecamatan se Kabupaten Deli

Serdang


test memperlihatkan peningkatan pengetahuan sebesar 74.02% (dihitung berdasarkan rata-rata pre dan post-test)

6 Deli Serdang City Pelatihan UWP Deli Serdang Melatih Promotor WASH di perkotaan yang selalu terintegrasi dengan issue gender

36 Dinkes, Bappeda, PU, Perkim, PDAM, PKK, PUSKESMAS



7 Deli Serdang City Pelatihan Promosi Sanitasi Aman dan Perilaku Higiene untuk PKK Kab. Deli Serdang

Pelatihan tentang pengelolaan sanitasi yang aman di perkotaan diantaranya penggunaan toilet yang dilengkapi dengan tangki septik, program

penyedotan lumpur tinja serta pengetahuan terkait

pentingnya CTPS

26 PKK Kabupaten, Bappeda, Dinkes, DLH, Camat, Dinas Perkim

Hasil evaluasi peserta melalui pre dan post-test memperlihatkan peningkatan pengetahuan sebesar 116% (dihitung berdasarkan rata-rata

pre dan post-test)

8 Pematang Siantar City Pelatihan Sanitarian Dinas

Kesehatan Untuk Safely Managed Air Minum dan Sanitasi Kota Pematangsiantar

Sosialisasi program air minum dan sanitasi aman yang

responsif gender serta memberikan pengetahuan tentang teknik pendekatan kepada masyarakat dalam upaya perubahan prilaku

22 Puskesmas, Dinas Kesehatan

Pematang Siantar, Sanitarian dan Promkes di Kota Pematang Siantar



9 Pematang Siantar City Focus Group Discussion - Development of Content and Material of KKMA Documents

Kegiatan ini memberikan penjelasan terkait dokumen Kajian Kerentanan Mata Air disamping penjelasan pemahaman dasar mengenai perubahan

iklim dan hidrologi serta kaitannya dengan ketersediaan air baku

3 Pemko Pematangsiantar, PDAM Pematangsiantar, Pemprov Sumatera Utara and PDAM

Tirtanadi

Hasil evaluasi peserta melalui pre dan post-test memperlihatkan peningkatan pengetahuan sebesar 23.33% (dihitung berdasarkan rata-

rata pre dan post-test)




10 Pematang Siantar City Workshop Input dan Integrasi Program SDG’S Kota Pematangsiantar

Intergrasi data perencanaan pembangunan Kota Pematangsiantar melalui pengisian matriks dalam RAD- dengan kerangka SDGs yang diharapkan menjadi komitmen bersama dalam mengoptimalisasi

peran multipihak untuk akselerasi perencanaan pembangunan daerah yang terintegrasi dengan tujuan pembangunan berkelanjutan (SDGs)

27 Dinas Kesehatan, Inspektorat, Dinas Sosial, Dinas Perpustakaan, PD PHJ, BPBD, Bappeda, Dinas Lingkungan Hidup, Kearsipan dan Perpustakaan,

Satpol, Sekretariat DPRD


11 Pematang Siantar City Urban WASH Promotion Training Membentuk dan meningkatkan kapasitas tim promosi dalam melakukan perubahan perilaku

terkait WASH serta penyusunan rencana promosi

dan pemasaran WASH di tingkat masyarakat di lokasi kota Pematangsiantar

20 Dinkes, Puskesmas, PU, Bappeda,PKK, Tarukim


sebesar 76.29% (dihitung berdasarkan rata-


12 Sibolga City Peguatan Pokja Driver PUG dan Bintek Penyusunan Anggran Responsif Gender (ARG) Kota

Sibolga

Pelatihan dalam rangka advokasi dan penguatan Pokja Driver dalam perencanaan dan penganggaran yang responsif gender serta peningkatan pemahaman

terkait Gender Analysis Pathway serta penyusunan GAP pada program/kegiatan terpilih

28 Bappeda, Inspektorat, Dinas PMK PP PA (Dinas Pemberdayaan Masyarakat Kelurahan,

Pemberdayan Perempuan dan Perlindungan Anak, BPKAD (Badan Pengelola Keuangan dan Aset Daerah)



13 Sibolga City Sosialisasi dan Training Penyusunan Anggaran Rensponsive Gender

Kota Sibolga

Sosialisasi PUG dan PPRG, Gender Analysis Pathway (GAP) dan pelatihan tim

perencana dan teknis dalam penyusunan Anggaran Responsif Gender.

24 Bappeda, USU, Dinas Perpustakaan, Dinas PMK, Dinas Sosial, DPKPP,

Bappeda, Satpol PP, Dinas Kesehatan, Dinas Capil, Inspektorat, Dinas PUPR, PDAM, Dinas

Perindag, PKPLH



14 Tebing Tinggi City Urban WASH Promotion Training Phase 2: Collaborative Action of

WASH Behaviour Change and Sanitation Marketing

Pengembangan strategi yang memadukan antara promosi perubahan perilaku WASH dan pemasaran

sanitasi antara promotor dan pelaksana. Pelatihan ini dilakukan dengan mengidentifikasi sumber daya yang tersedia, cara promosi, identifikasi peran dan potensi


5 Dinas Kesehatan, Puskesmas, Dinas Perdagangan, Dinas Kominfo, Dinas

PU, UPTD PAL, HAKLI, Pengusaha Sanitasi


sebesar 90% (dihitung berdasarkan rata-rata pre dan post-test)

15 Tebing Tinggi City Pelatihan Asessment Participative menuju Safely Managed yang

Responsive Gender Untuk Sanitarian Puskesmas, Sanitarian Dinas Kesehatan dan Tim

Monitoring Participative Kota Tebing Tinggi

Pelatihan assessment partisipatif menuju safely managed yang responsif gender di Kota Tebing

Tinggi

23 Dinas Kesehatan, Puskesmas, Dinas PPPA



16 Tebing Tinggi City Urban WASH Promotion Training

Tebing Tinggi City

Peningkatan kapasitas tim promosi dalam melakukan

perubahan perilaku terkait WASH di masyarakat serta penyusunan rencana promosi dan pemasaran WASH di tingkat masyarakat di lokasi yang

ditargetkan

29 PDAM Tirta Bulian Tebing Tinggi,

Promkes, Sanitarian, Bappeda, UPTD PAL, PKK



17 Tebing Tinggi City WORKSHOP PENYUSUNAN ANGGARAN RESPONSIF

GENDER (ARG) UNTUK SKPD DRIVER DAN PENGELOLA PROGRAM WASH

Peningkatan Pemahaman terkait Perencanaan dan Penganggaran Responsif Gender (PPRG) dan

Anggaran Responsif Gender (ARG)

22 BPKPAD, BAPPEDA, DPKPK, INSPEKTORAT, DINKES, DINAS

PENDIDIKAN, PUPR, PPAPPKB, PDAM







18 Bogor City Online Training Digital Media Promotion Using CANVA For Participatory and Evaluation Team In WJDT Region

Peningkatan pengetahuan peserta tentang pembuatan media promosi di smartphone yg bisa digunakan utk promosi online dan cetak termasuk dalam promosi program air dan sanitasi

16 Dinas Kesehatan, Sanitarian dan seluruh Tim Monev Partisipatif Kota Bogor, Depok, Kabupaten Bogor, Kota Bekasi, DKI Jakarta, Karawang

dan Kabupaten Tangerang

Hasil evaluasi peserta melalui pre dan post-test memperlihatkan peningkatan pengetahuan sebesar 109% (dihitung berdasarkan rata-rata pre dan post-test)

19 Bogor City Training Baseline Sanitation Data

Collection for KOTAKU Program in Kota Bogor

Pengenalan aplikasi mWater dalam kegiatan survey,

bagaimana membuat kuesioner di portal mWater, implementasi survey dan bagaimana mengelola hasil survey menggunakan portal mWater

15 PUPR, Dinas Kesehatan Kota

Bogor, Bappeda dan KotaKu

Hasil evaluasi menunjukkan seluruh peserta

menilai penyajian materi pelatihan sudah dilakukan dengan baik dan 80% peserta menilai pelatihan ini memberikan manfaat dan

pengetahuan tambahan dalam pelaksanaan

tugas di masing-masing institusi. Selain itu PUPR dan Dinas Kesehatan Kota Bogor sudah mampu membuat kuesioner di portal mWater

untuk digunakan dalam pelaksanaan survey

20 Bogor City Workshop for Communal WWTP

Managers in Bogor City

Pelatihan kepada para pengelola IPAL Komunal yang

tersebar di beberapa kecamatan di Kota Bogor terkait pengeolaan, operasional dan pemeliharaan IPAL. KPP diharapkan meningkat kapasitas dan pemahaman WASH dan dapat menjadi forum

masyarakat dalam berkomunikasi dengan UPTD PALD Kota Bogor

13 Dinas PUPR

UPTD PALD Dinas Lingkungan Hidup Dinas Kesehatan TFL Sanimas

Dinas PUPR Bappeda Perwakilan KPP di Kota Bogor



21 Bogor City Urban WASH Promotion (UWP) Training Kota Bogor

Peningkatan pemahaman terkait air dan sanitasi di perkotaan, promosi dan pemasaran WASH

31 Sanitarian, Puskesmas, AKSANSI, Dinas Kesehatan, Dinas Lingkungan

Hidup, DPUPUR, LKM BAIK, UPTD PAL, KSM, PDAM, BPRS HIK



22 Bogor Distric Urban WASH Promotion (UWP)

Training Kabupaten Bogor

Peningkatan pengetahuan dan kalibrasi pengetahuan

peserta terkait isu air minum dan sanitasi yang aman di Kabupaten Bogor serta peningkatan kapasitas promosi peserta melalui simulasi-simulasi.

28 Dinas Kesehatan, DPKPP, PDAM,

AKSANSI, Forum Kabupaten Sehat, Puskesmas, UPTD SPALD, Kader, BKM, Pengurus BPSAB, Koperasi

BAIK, BPRS HIK



23 Bekasi City mWATER APPLICATION TRAINING FOR PDAM TIRTA

PATRIOT TEAM

Pengenalan aplikasi mWater dalam kegiatan survey, bagaimana membuat kuesioner di portal mWater,

implementasi survey dan bagaimana mengelola hasil survey menggunakan portal mWater

12 PDAM Tirta Patriot Kota Bekasi Hasil evaluasi menunjukkan seluruh peserta menilai penyajian materi pelatihan sudah

dilakukan dengan baik, 100% peserta menilai pelatihan ini memberikan manfaat dan pengetahuan tambahan dalam pelaksanaan

tugas serta 100% peserta menilai materi pelatihan ini dapat diterapkan di institusi

masing. Selain itu PDAM Patriot Kota Bekasi

sudah mampu membuat kuesioner di portal mWater untuk digunakan dalam pelaksanaan survey

24 Bekasi City Training for Sanitarians in Conducting Participatory Assessment and Triggering for

WASH Access Improvement, Kota Bekasi, 17-20 July 2018

Peningkatan kapasitas tentang bagaimana melakukan perubahan perilaku, promosi, dan pemasaran WASH di wilayah perkotaan yang berperspektif gender

29 Puskesmas, Dinas Kesehatan Hasil evaluasi peserta melalui pre dan post-test memperlihatkan peningkatan pengetahuan sebesar 17.58% (dihitung berdasarkan rata-


25 Bekasi City Pelatihan GIS, Pengenalan dan

Pengembangan Data Spasial SPAM

Pengenalan pemahaman dasar dan fundamental,

fungsi dan kegunaan teknologi GIS serta penyiapan

17




untuk PDAM IUWASHPLUS

Regional Jaw Barat, DKI & Tangerang, Hotel Horizon 10 – 14 Juli 2017

dan pengembangan data spasial SPAM untuk

meningkatkan kualitas pelayanan PDAM.

26 Karawang District Pelatihan Aplikasi mWater bagi Tim PDAM Tirta Tarum Karawang

Pengenalan aplikasi mWater dalam kegiatan survey, bagaimana membuat kuesioner di portal mWater, implementasi survey dan bagaimana mengelola hasil

survey menggunakan portal mWater

20 PDAM Kabupaten Karawang dan kantor cabang

Hasil evaluasi menunjukkan seluruh peserta menilai penyajian materi pelatihan sudah dilakukan dengan baik, 90% peserta menilai

pelatihan ini memberikan manfaat dan pengetahuan tambahan dalam pelaksanaan tugas serta 100% peserta menilai materi

pelatihan ini dapat diterapkan di institusi

masing. Selain itu PDAM Kabupaten Karawang sudah mampu membuat kuesioner di portal

mWater untuk digunakan dalam pelaksanaan survey

27 Karawang District Training for Sanitarians in

Conducting Participatory Assessments and Triggering for WASH Access Improvement in

Kabupaten Karawang

Peningkatan pemahaman pengelolaan WASH yang

aman termasuk pemahaman gender dan perencanaan pemicuan masyarakat secara partisipatif

28 Sanitarian Puskesmas di Kabupaten

Karawang, Staff Seksi Kesling and Promkes, dan Dinas Kesehatan Kabupaten Karawang



28 Tangerang Distric GIS Training: An Introduction and Development of GIS Application

for Regularly Desludging Data Management (LLTT)

Pengenalan dan penyiapan aplikasi GIS untuk Sistem Pengelolaan Data LLTT

10 UPT PALD Kab Tangerang, UPTD PAL Kota Bogor, UPTD IPLT Kota

Depok, UPTD PALD Kota Bekasi, UPT SPALD Kab. Bogor DPUPR



29 DKI Jakarta Training Preparation Monitoring and Evaluation of Participatory Assessment and Triggering through mWater Aplication in Kelurahan

Tebet Timur

Pengenalan aplikasi mWater dalam kegiatan survey, bagaimana membuat kuesioner di portal mWater, implementasi survey dan bagaimana mengelola hasil survey menggunakan portal mWater

6 Konsorsium Simaskota (Speak Indonesia dan YPCII)

Hasil evaluasi menunjukkan seluruh peserta menilai penyajian materi pelatihan sudah dilakukan dengan baik dan 80% peserta menilai pelatihan ini memberikan manfaat dan

pengetahuan tambahan dalam pelaksanaan tugas. Selain itu Konsorsium Simaskota (Speak Indonesia dan YPCII) sudah mampu membuat

kuesioner di portal mWater untuk digunakan dalam pelaksanaan survey

30 DKI Jakarta GIS Training for Dissemination of

Interactive Map Grand Design Drinking Water and Domestic Wastewater Services 2018 – 2022

DKI Jakarta

Sosialisasi metodologi penyusunan Grand Design

WASH melalui peta interaktif GIS

13 PAM Jaya, Dinas kesehatan, DINAS

PERINDUSTRIAN DAN ENERGI, Dinas Lingkungan Hidup, PD PAL Jaya, Dinas Sumber Daya Air, Dinas

PPAPP, Diskominfoik, Biro Penataan

Kota dan Lingkungan Hidup

Hasil evaluasi peserta melalui kuesioner

memperlihatkan pemahaman pentingnya GIS dalam pengolahan data dan pembuatan peta

31 DKI Jakarta Pelatihan Dasar GIS Untuk Sektor Air Minum Jakarta, Pengelolaan Data Spasial Untuk Monitoring & Evaluation Pelayanan Air Minum

(Co-funded)

Pengenalan Pemahaman Pengelolaan Data Spasial Pelayanan Air Minum dan Analisis GIS untuk Monitoring dan Evaluasi Pelayanan Air Minum

12 Staf Badan Regulator PAM DKI Jakarta

Bagi seluruh peserta, GIS memberikan manfaat dalam kegiatan monitoring dan evaluasi kinerja operator layanan karena dapat mempermudah penyajian data

32 DKI Jakarta Pelatihan Pemilihan Teknologi

Instalasi Pengolahan Air Limbah (IPLT)

Peningkatan pengetahuan tentang pengolahan

lumpur tinja di IPLT, cara pemilihan teknologi IPLT dan pentahapan pembangunan di IPLT (incremental approach)

30 Dinas Pekerjaan Umum/ Satker,

Operator (UPTD), Konsultan, Universitas kota/ kabupaten dampingan di DKI Jakarta, Jawa Barat dan Kabupaten Tangerang






CENTRAL JAVA

33 Surakarta City Urban WASH Promotion Training Phase 2: Collaborative Action of

WASH Behaviour Change and Sanitation Marketing

Pengembangan strategi yang memadukan antara promosi perubahan perilaku WASH dan pemasaran

sanitasi antara promotor dan pelaksana. Pelatihan ini dilakukan dengan mengidentifikasi sumber daya yang tersedia, cara promosi, identifikasi peran dan potensi


15 Bappeda, DISPERUMKPP, DInkes, Puskesmas, Promotor Kel Sangkrah,

Kel Mojo, Kel Kadipiro, Kel Tipes, Kel Mojosongo, CEMSED, BDS, Pengusaha sanitasi



34 Surakarta City Pelatihan Pengelolaan Kelembagaan WASH Yang Responsif Gender di

Kota Surakarta

Pengenalan Gender, Persoalan terkait Gender, Mengenali isu kesenjangan Gender melalui APKM

21 Bappeda, DP3APM, dan KSM/KPP Hasil evaluasi peserta melalui pre dan post-test memperlihatkan peningkatan pengetahuan

sebesar 9.1% (dihitung berdasarkan rata-rata

pre dan post-test)

35 Surakarta City Training on Septage Treatment

Plants (STPs) Design




Operator (UPTD), Konsultan, Universitas kota/ kabupaten dampingan di Jawa Tengah



36 Magelang City Pelatihan Monitoring dan Evaluasi Perencanaan dan Penganggaran

Responsif Gender (PPRG) Bagi Tim Driver PPRG Kota Magelang

Kegiatan ini adalah rangkaian kegiatan review/update perkembangan PUG dan PPRG di Kota Magelang,

refreshment PPRG dan ARG, penguatan fungsi dan peran Tim Pengerak PPRG, latihan pengisian form Monev PPRG dan review hasil latihan pengisian form Monev PPRG

12 Bappeda, Inspektorat, BPKAD, Dinas P4KB, Bagian Kesra



37 Magelang City Training on Using Financial Projection Model for PDAM

Business Plan

Pelatihan peningkatan kemampuan staf PDAM/PERUMDA khususnya di bidang keuangan

dan teknis sehingga mampu membuat proyeksi

keuntungan dan kerugian PDAM dalam 5 tahun mendatang

20 PDAM Kota Magelang, PDAM Kabupaten Magelang, PDAM

Kabupaten Sukoharjo, PDAM Kota

Salatiga, PDAM Kabupaten Wonosobo, PDAM Kabupaten Sragen


sebesar 52% (dihitung berdasarkan rata-rata

pre dan post-test)

38 Magelang City Pelatihan Pengelolaan Kelembagaan WASH Yang Responsif Gender di

Kota Magelang


16 KSM/KPP, Dinas Kesehatan, Dinas Perkim, Kotaku, PKK Kecamatan,

Bappeda



39 Magelang City Traning of Assessment RPAM

Operator with POKJA AMPL-RPAM Kota Magelang

Pengenalan konsep RPAM Sumber, Operator,

Komunal dan Konsumen, pemberian kemampuan teknik dan metodologi assesment penentuan catcment area dan memanfaatkan aplikasi GIS untuk

assesment RPAM Operator

15

40 Magelang District Pelatihan Pengelolaan Kelembagaan

WASH Yang Responsif Gender di

Kabupaten Magelang

Pengenalan Gender, Persoalan terkait Gender,

Mengenali isu kesenjangan Gender melalui APKM

19 KSM/KPP, DPUPR, DPRKP,

Bappeda


test memperlihatkan peningkatan pengetahuan


41 Magelang Distric Pelatihan Operasional dan Pemeliharaan (O&M), Kelembagaan, Administrasi Keuangan, dan Gender untuk KSM-BPSPAM

Komunal (Direct Connections)

Peningkatan kapasitas KSM dalam operasional dan pemeliharaan, pengembangan kelembagaan, pengelolaan keuangan dan kesetaraan pelibatan laki-laki dan perempuan dalam sistem pengelolaan

penyediaan akses air minum berbasis masyarakat

48

42 Salatiga City Traning of Assessment RPAM

Sumber with Team of RPAM PDAM Kota Salatiga

Peningkatan pemahaman terkait wawasan

kebencanaan dan kerentanan sumber daya air, teknik dan metodologi assesment kebencanaan dan

17 Staf PDAM Kota Salatiga dan

Akatirta






kerentanan sumber daya air dan kerentanan

infrastruktur SPAM terhadap Bencana

43 Salatiga City Sinkronisasi Rencana Stratetis OPD Bidang Air Minum, Sanitasi dan

Perilaku Higiene

Sinkronisasi program dan kegiatan dalam dokumen Rencana Strategis Organisasi Perangkat Daerah

(Renstra OPD) bidang Air Minum, Sanitasi dan Perilaku Higiene yang responsif gender.

6 Dinas Pendidikan, Dinas Perumahan dan Kawasan Permukiman, Dinas

Lingkungan Hidup, Dinas Pemberdayaan Perempuan dan Perlindungan Anak, Dinas

Kesehatan, Dinas Pekerjaan Umum dan Penataan Ruang, Dinas Kominfo, Bappelitbangda, PDAM

Salatiga



44 Sukoharjo District Pelatihan Urban Wash Promotor Kabupaten Sukoharjo

Peningkatan pemahaman terkait air dan sanitasi di perkotaan, promosi dan pemasaran WASH

13 DKK, Sanitarian, TP PKK Kabupaten, Tim Monev, Tokoh

Masyarakat



45 Sukoharjo District Pelatihan Pengelolaan Kelembagaan WASH Yang Responsif Gender di Kabupaten Sukoharjo


27 Bappelbangda, Tim Monev Partisipatif dan KSM/KPP, Dinas Kesehatan, DPPKBP3A


46 Wonosobo District Data Analysis and Tools Development of e-Monev STMB

Kabupaten Wonosobo

Workshop Penyerahan Data Monev Partisipatif & Penyusunan Tools E-Monev 5 Pilar STBM Kab.

Wonosobo

24 Dinas Kesehatan Provinsi, Dinas Kesehatan Kabupaten, Sanitarian

Puskesmas

Hasil evaluasi menunjukkan seluruh peserta menilai penyajian materi pelatihan sudah

dilakukan dengan menarik dan 100% peserta menilai pelatihan ini memberikan manfaat dan pengetahuan dalam pelaksanaan tugas mereka

khususnya dalam pendataan 5 pilar STBM

EAST JAVA

47 Surabaya City Training on Septage Treatment

Plants (STPs) Design




Operator (UPTD), Konsultan, Universitas kota/ kabupaten dampingan di Jawa Timur



48 Sidoarjo Distric [140] Pelatihan Promotor untuk Air Minum dan Sanitasi Aman di

Wilayah Perkotaan Kabupaten Sidoarjo

Peningkatan kapasitas tim promosi dalam melakukan perubahan perilaku terkait WASH di masyarakat

serta penyusunan rencana promosi dan pemasaran WASH di tingkat masyarakat di lokasi yang ditargetkan

24 Dinkes, Puskesmas, UPTD PALD DPP



49 Sidoarjo Distric Workshop Pilihan Tangki Septik bagi OPD Kabupaten Sidoarjo

Sosialisasi kriteria dan pilihan-pilihan tangki yang aman sebagai pendukung dalam pemilihan teknologi,

sistem pengelolaan air limbah berdasarkan

PermenPU no 4 tahun 2017

16 Sanitarian, UPT Rusun, Kotaku, Bappeda, DPP, Perkim, Dinkes,

UPTD, DLHK Kabupaten Sidoarjo

Meningkatnya pemahaman peserta dan mendukung dan menambah pengetahuan

dalam sistem pengelolaan air limbah domestik

khususnya opsi tangki septik yang benar dan aman

50 Sidoarjo Distric Studi Banding Perda Kelembagaan

UPTD Kab Sidoarjo Ke Bekasi

Mempelajari program pengelolaan air limbah

domestik yang sudah dilaksanakan oleh Kota Bekasi dilihat dari aspek regulasi, institusi, finansial, teknis, pengelolaan administrasi, pelayanan konsumen dan

promosi

13 DPRD, Bappeda, Dinas PU & Tata

Ruang, Dinas Kebersihan & LH, Dinas Kesehatan Dinas Perumahan & Kawasan Pemukiman, Badan

Pengelola Keuangan Daerah, Bagian Hukum, Diskominfo Kabupaten Sidoarjo

Kunjungan ini sangat membantu peserta

meningkatkan pemahaman, mendukung dan menambah pengetahuan dalam berinovasi meningkatkan sistem pengelolaan air limbah

domestik sesuai dengan tupoksi masing-masing OPD Kabupaten Sidoarjo

51 Gresik District Workshop Pendataan Pelanggan UPTD PLCD Gresik IPAL

Pengelolaan IPAL Komunal dan pendataan menggunakan mWater

27 UPT PAL, Bappeda, DPUTR, DPKP Hasil evaluasi peserta melalui pre dan post-test memperlihatkan peningkatan pengetahuan




Komunal Klaster Kecamatan

Manyar Kabupaten Gresik menggunakan mWater



52 Gresik District Workshop Peningkatan Kapasitas

Kelembagaan Pengelola IPAL Komunal Kecamatan Gresik dan Pendataan dengan M Water

Pelanggan UPTD PLCD Kabupaten Gresik

Penggunaan mWater untuk kegiatan monitoring

pengelolaan limbah cair domestik di IPAL Komunal

30 UPTD Pengelolaan Limbah Cair

Domestik Kabupaten Gresik, KPP di Kabupaten Gresik



53 Probolinggo District Capacity Building Team RPAM

Kabupaten Probolinggo untuk KKMA

Peningkatan kapasitas Tim KKMA dalam persiapan

dokumen dan pelaksanaan program KKMA

13 Bappeda, DLH, Dinas Perkim dan

PDAM Kabupaten Probolinggo



54 Lumajang District Pelatihan Teknik Penjualan Jamban Sehat Bumdes Wonorejo

Kecamatan Kedungjajang Kabupaten Lumajang

Pelatihan dalam rangka peningkatan pemahaman dan pemasaran sanitasi bagi BUMDes yang baru

membuka unit usaha sanitasi sehingga terjadi peningkatan dalam jumlah penjualan jamban sehat.

19 Dinas PMD (Pemberdayaan Masyarakat Desa), Bappeda Bidang

Ekonomi, Pengurus BUMDes, Sanitarian



55 Lumajang District Pelatihan Teknik Pembangunan

Tangki Septik dan IPAL Komunal Program Hibah ALS di Kabupaten Lumajang

Pelatihan teknik pembangunan tangki septik dan

IPAL Komunal yang sesuai SNI, aman, sehat, ramah lingkungan dan memperhatikan kesetaraan gender dalam pengolalaan air limbah

13 Dinas Pekerjaan Umum dan Tata

Ruang (DPUTR), KPP dan pelaksana pembangunan (mandor/tukang) di Kabupaten Lumajang



56 Lumajang District Pelatihan Teknik Penjualan Jamban Sehat untuk Calon Pengusaha

Sanitasi Kab Lumajang

Pelatihan penjualan jamban sehat yang dihubungkan dengan Lembaga Keuangan Mikro terkait skema

pembayaran secara kredit

47 Puskesmas, Dinas kesehatan Kabupaten Lumajang, BUMDes,

LKM, BPSPAM, DPMD dan BPR

Jatim

Para peserta merasakan materi yang diberikan dalam pelatihan menambah wawasan/

pengetahuan mereka dan secara umum

peserta merencanakan tindak lanjut kegiatan dalam bentuk sosialisasi dan promosi jamban sehat

57 Lumajang District Pelatihan Pendataan Pelanggan IPAL Komunal dengan M-Water untuk Penyusunan Data Base UPTD

PALD Kabupaten Lumajang

Penggunaan mWater untuk kegiatan penyusunan database UPTD PALD

7 Dinas Pekerjaan Umum dan Tata Ruang Kabupaten Lumajang dan KPP



58 Lumajang District Capacty Building Team RPAM

Kabupaten Lumajang untuk penyusunan KKMA

Peningkatan kapasitas Tim KKMA dalam persiapan

dokumen dan pelaksanaan program KKMA

18 Bappeda, DLH, Dinas Perkim dan

PDAM Kabupaten Lumajang



59 Lumajang District [230] Workshop Peningkatan

Kapasitas Pengelola IPAL Komunal Kabupaten Lumajang

Peningkatan kapasitas pengelola IPAL Komunal

terkait evaluasi kondisi pengelolaan IPAL Komunal meliputi jumlah cakupan, pengguna, teknik,

kelembagaan dan manajemen serta melakukan advokasi Safely Managed Sanitation kepada Pokja Sanitasi dan Pengelola IPAL Komunal

29 KSM, KPP, Dinas Pekerjaan Umum

& Tata Ruang, Sanitarian, TFL SLBM, Dinas Lingkungan Hidup, KotaKu,

Badan Pengelola SPAM Komunal

Berdasarkan hasil evaluasi peserta melalui

kuesioner diketahui bahwa sekitar 70% merasakan bahwa pelatihan ini sangat

memberikan bermanfaat dan 30% cukup bermanfaat, 83% sangat mendukung pekerjaan dan 17% cukup mendukung pekerjaan. Evaluasi juga memperlihatkan bahwa 97% peserta

sudah menyiapkan rencana tindak lanjut sedangkan 3% tanpa rencana tindak lanjut.

60 Lumajang District Horizontal Learning Pengelolaan Air Limbah Domestik Kabupaten Lumajang ke Kota Makasar

Pengenalan pelaksanaan program L2T2 serta perbaikan sistem pelayanan sebagai peningkatan wawasan dan motivasi bagi Pemerintah dan DPRD

16




Kabupaten Lumajang untuk terus melakukan

peningkatan dalam pengelolaan air limbah domestik

61 Lumajang District GIS Training to support RPAM (operator) facilitation for PDAM

Kab. Lumajang

Peningkatan kapasitas GIS staf PDAM agar mampu mengembangkan data spasial yang memenuhi kriteria

dan melaksanakan analisis GIS yang diperlukan pada program pendampingan RPAM

19

62 Malang City Pelatihan Online untuk Membuat Media Promosi dengan Menggunakan Canva (Kota Malang,

Kab Malang, Kab Lumajang, Kab

Gresik, Kota Probolinggo)

Peningkatan pengetahuan peserta tentang pembuatan media promosi di smartphone yg bisa digunakan utk promosi online dan cetak termasuk

dalam promosi program air dan sanitasi

16 Dinas PU, Bappeda, UPT PALD, PKM, Sanitarian, BUMDes, Dinas Kesehatan dari Kota Malang,

Kabupaten Malang, Kabupaten

Lumajang, Kabupaten Gresik dan Kota Probolinggo


pre dan post-test)

63 Malang City [140] Pelatihan untuk Operasional dan Pemeliharaan Biofilter bagi KPP Kota Malang

Memberikan pengetahuan terkait opsi teknologi untuk pengelolaan sanitasi dengan menggunakan biofilter termasuk cara kerja (operasional) dan

pemeliharaan biofilter

35 BKM, KPP (Kelompok Pengguna dan Pemelihara), Sanitarian, Kotaku, UPTD Air Limbah Kota Malang

Bagi peserta, pelatihan operasional dan pemeliharaan biofilter ini sangat bermanfaat. Pelatihan akan semakin baik jika penjelasan

juga dilengkapi dengan alat peraga biofil.

64 Malang District Pelatihan Tim Relawan untuk Sanitasi Aman dan Pengumpulan

Database di Kab Malang

Pelatihan tentang pemahaman akses sanitasi dan air minum yang aman sesuai SDG's 2030 serta

pengenalan aplikasi mWater untuk pendataan dan pemetaan akses sanitasi dan air minum

17 Bappeda, Dinas PU, Dinas Kesehatan, Perangkat Desa Pakis

Kembar dan Kebonagung Kab Malang



SOUTH SULAWESI/ EAST INDONESIA

65 Makassar City Pelatihan online pembuatan media promosi digital Bagi Sanitarian dan

Tim Monev Kota Makassar dan

Kab. Barru

Peningkatan keterampilan dan pengetahuan peserta tentang pembuatan media promosi digital

menggunakan smartphone yang bisa digunakan untuk

alat bantu kegiatan promosi dan penyuluhan secara online dan cetak.

23 Tim Monev Partisipatif, Sanitarian dan Promkes Puskesmas, staf Dinas

Kesehatan


sebesar 67% (dihitung berdasarkan rata-rata

pre dan post-test)

66 Makassar City TOT Pengenalan Applikasi mWater Survey Pokja AMPL Kab. Barru

Pengenalan mWater sebagai salah satu aplikasi online survey yang menghasilkan real time data serta dapat memberikan informasi posisi pengambilan data

16 Pokja AMPL Kabupaten Barru Berdasarkan hasil evaluasi, 93% peserta merasakan pelatihan ini sangat bermanfaat dan 100% merasakan pengetahuan yang didapat

melalui pelatihan dapat diterapkan di instansi masing-masing

67 Makassar City Pelatihan Promosi WASH

Perkotaan yang Responsif Gender untuk Tim Fasilitator Kelurahan Program KOTAKU di Makassar

Peningkatan kapasitas tentang bagaimana melakukan

perubahan perilaku, promosi, dan pemasaran WASH di wilayah perkotaan yang berperspektif gender

37 KotaKu Hasil evaluasi peserta melalui pre dan post-


68 Makassar City Training on Septage Treatment Plants (STPs) Design

Peningkatan pengetahuan tentang pengolahan lumpur tinja di IPLT, cara pemilihan teknologi IPLT

dan pentahapan pembangunan di IPLT (incremental

approach)

21 Dinas Pekerjaan Umum/ Satker, Operator (UPTD), Konsultan,

Universitas kota/ kabupaten

dampingan di Sulawesi Selatan dan Indonesia Timur




69 Makassar City Pengenalan dan Pengembangan Data Spasial SPAM untuk PDAM

IUWASH PLUS Regional Sulawesi Selatan dan Indonesia Timur

Pemanfaatan teknologi GIS untuk mengelola aset SPAM kepada PDAM melalui pengenalan dan

penggunaan perangkat GIS, termasuk software dan hardware serta pemahaman terhadap fungsi-fungsi aplikasi teknologi GIS yang transparan dan sistematis

akan membantu pengambil kebijakan dalam peningkatan pelayanan dan pengembangan cakupan pelayanan.

16 PDAM Kota Ternate, PDAM Kab. Maluku Tengah, PDAM Kab.

Bantaeng, PDAM Kab. Barru, PDAM Kab. Bulukumba, PDAM Kota Makassar






70 Bantaeng District Training Pengenalan Aplikasi MWater untuk Tim Penagihan PDAM Bantaeng


4 PDAM Kab. Bantaeng Berdasarkan hasil evaluasi, 75 % peserta merasakan pelatihan ini sangat bermanfaat dan 100% merasakan pengetahuan yang didapat melalui pelatihan dapat diterapkan di instansi

masing-masing

71 Bantaeng District Training PPRG & ARG for Tim

ARG, Pokja PUG & Pokja AMPL Kab. Bantaeng

Perencanaan dan Penganggaran Responsif Gender

(PPRG) dan Anggaran Responsif Gender (ARG)

19 Bappeda, Dinkes, Perkimtan, PUPR,

Disdukcapil, BPKD, DLH, DPMPPPA, Inspektorat

Berdasarkan hasil evaluasi, 76% peserta

merasa sangat senang dengan materi pelatihan, proses kegiatan, dan fasilitator pelatihan. Peserta merasakan manfaat atas kegiatan ini

dan menyusun rencana tidak lanjut untuk

dapat diterapkan di instansi masing-masing

72 Bulukumba Distric Training PPRG and Developing

ARG For OPD Driver and WASH Program Managers of Bulukumba District

Peningkatan Pemahaman terkait Perencanaan dan

Penganggaran Responsif Gender (PPRG) dan Anggaran Responsif Gender (ARG)

14 DP3A, DPPP, BAPPEDA, DLHK,

DINKES,



73 Ternate City Pelatihan Online Pembuatan Media Promosi Digital bagi Tim Monev Partisipatif, Puskesmas dan Dinas

Kesehatan Kota Ternate

Peningkatan pengetahuan peserta tentang pembuatan media promosi di smartphone yg bisa digunakan utk promosi online dan cetak termasuk

dalam promosii program air dan sanitasi

8 Tim Monev Partisipatif, Sanitarian dan Promkes Puskesmas dan Dinas Kesehatan Kota Ternate


pre dan post-test)

74 Ternate City LSIC: FSM promotion training Peningkatan pengetahuan peserta tentang promosi pengelolaan lumpur tinja dan melaksanakan promosi

pengelolaan lumpur tinja di Kota Ternate

16 Pimpinan dan staf UPTD PALD Kota Ternate, Staf Kesling Dinkes

Ternate, Sanitarian dan Promkes Puskesmas di Kota Ternate, Tim Monev Patisipatif Kota Ternate



75 Ternate City Pelatihan Applikasi mWater Survey untuk Admin dan Enumerator di Poltekkes Kemenkes Ternate dan

Dinas Kesehatan Ternate


4 Poltekkes Kemenkes Ternate dan Dinkes Kota Ternate

Hasil evaluasi menunjukkan seluruh peserta menilai penyajian materi pelatihan sudah dilakukan dengan baik dan 100% peserta

menilai pelatihan ini memberikan manfaat dan pengetahuan tambahan dalam pelaksanaan tugas dan dapat diterapkan di instansi masing-

masing

76 Ternate City Pelatihan Operasional &

Pemeliharaan SPAM Komunal Yang Responsif Gender Bagi BPSPAM Kota Ternate

Operasional & Pemeliharaan SPAM Komunal 24 Dinas Pekerjaan Umum dan

Perumahan Rakyat, PDAM, BPSPAM di Kota Ternate, perwakilan Kecamatan



77 Ternate City FGD Integrasi Program KKMA AKe Ga'ale Kota Ternate

Penyusunan program atau usulan kegiatan yang dapat dilakukan terkait dengan penyelamatan Mata Air Ake

Ga'ale

4 Bappelitbangda, Dinas PUPR, PDAM, Dinas Kesehatan,

Disperkim, Dinas Lingkungan Hidup

Berdasarkan hasil evaluasi, 100% peserta merasa pealtihan ini sangat penting dan

bermanfaat. Tindak lanjut yang direncanakan

akan dapat terlaksan dengan adanya komitmen semua instansi

78 Ternate City Workshop Analisis Matriks Resiko

Kajian Kerentanan Mata Air (KKMA) MA Ake Ga’ale Kota Ternate

Presentasi rekomendasi kerentanan berdasarkan

dokumen KKMA, evaluasi rekomendasi resiko kerentanan, kompilasi analisa matriks resiko dan penjadwalan impelementasi kegiatan

15 Dinas PUPR, Save Ake Ga'ale,

PDAM, Kesling Poltekes, Dinas Pertanian, Puskesmas Siko



79 Ternate City Pelatihan Pengelolaan WASH Perkotaan yang Responsif Gender untuk Tim Fasilitator Lapangan

Program KOTAKU Ternate & Tidore Prov. Maluku Utara

Peningkatan kapasitas tentang bagaimana melakukan perubahan perilaku, promosi, dan pemasaran WASH di wilayah perkotaan yang berperspektif gender

27 KotaKu Hasil evaluasi peserta melalui pre dan post-test memperlihatkan peningkatan pengetahuan sebesar 63.29% (dihitung berdasarkan rata-





80 Ternate City Pelatihan Advokasi dilingkup Pemerintah Daerah Kota Ternate

Peningkatan pemahaman terkait advokasi, strategi dan tata cara advokasi terutama terkait WASH

14 Dinas PUPR, Dinas Kesehatan, DP3A, Kosakate, Puskesmas, Bappelitbangda


81 Ternate City Workshop Kemitraan CSR untuk Air dan Sanitasi Melalui Pendekatan

“Rumah Bersama CSR” Kota Ternate on 27 July17

Pemahaman bersama terkait tantangan air dan sanitasi Kota Ternate, dampaknya bagi kesehatan

dan bisnis berkelanjutan serta pengenalan konsep dan praktek Tanggung Jawab Sosial Perusahaan (CSR) dan prinsip-prinsip “Rumah Bersama CSR”

25

82 Maluku Tengah Distric Pertemuan Kordinasi dan Pelatihan

Promosi WASH Perkotaan untuk Tenaga Fasilitator Lapangan (TFL)

Program DAK Sanitasi 2018 di Masohi, Maluku Tengah

Pelatihan Promosi WASH Perkotaan untuk Tenaga

Fasilitator Lapangan (TFL) Program DAK Sanitasi 2018 Kab. Maluku Tengah

14 Dinas Pekerjaan Umum Kab.

Maluku Tengah, Tenaga Fasilitator Lapangan PU DAK Sanitasi 2018

Kab.Maluku Tengah


test memperlihatkan peningkatan pengetahuan sebesar 76% (dihitung berdasarkan rata-rata

pre dan post-test)

83 Jayapura City Pelatihan Pengelolaan WASH

Perkotaan untuk Fasilitator Pendamping Dana Desa dan Prospek di Kota Jayapura

Peningkatan pemahaman terkait WASH bagi para

pendamping dan fasilitator Dana Desa & Prospek Program di Kota Jayapura

20 Fasilitator Pendamping Dana Desa,

Fasilitator Pendamping Prospek, Dinas Kesehatan, Dinas Pemberdayaan Masy Kampung Kota

Jayapura



84 Jayapura City Pelatihan Teknis Pembangunan IPAL KOMUNAL Program

KOTAKU Kota Jayapura

Peningkatan pemahaman peserta (staff KOTAKU, OPD, KSM dan tukang) terhadap pembangunan,

operasional dan pemeliharaan IPAL Komunal

28 Satker PKP, KOTAKU, PU / UPTD, WASH Entrepreneur, KSM atau

RT/RW, Tenaga Tukang



85 Jayapura City Pelatihan Promosi WASH

Perkotaan yang Responsif Gender untuk Tim Fasilitator Lapangan Program KOTAKU Papua

Peningkatan kapasitas tentang bagaimana melakukan

perubahan perilaku, promosi, dan pemasaran WASH di wilayah perkotaan yang berperspektif gender

29 KotaKu Hasil evaluasi peserta melalui pre dan post-


86 Jayapura District Implementing Water and Sanitation Micro Credit for Household Tool

Kits to MFIs

Pelatihan Pinjaman Mikro Sanitasi dan Akses Air Minum

4 CU Noken Mambura, Badan Usaha Kampung (Bunkam) Kabupaten

Jayapura



NATIONAL

87 National Short Term Training Study Visit to the Philippines to Advance Indonesia’s Water Safety Planning

Belajar dari pengalaman Filipina dalam menyusun RPAM termasuk penyusunan regulasi nasional, mekanisme insentif dan penerapan RPAM di level

daerah

12 Bappenas, Kemen PUPR, Kemenkes, Kemdagri, Perpamsi, ITB

Bagi para peserta, kebijakan Filipina terkait RPAM juga bisa diterapkan di Indonesia karena memiliki kemiripan baik kondisi alam ataupun

organisasi pemerintahan di Indonesia yang melibatkan banyak institusi

Outome C4c

Final Achievement of WASH Knowledge Events or Workshop Held 87


Final Percentage Achievement of WASH Knowledge Events or Workshop Held 145.00%

Outcome C4d

Final Achievement of People with Increased Knowledge/ Skill/ Awareness 1,704

Total Target Over The Life of Project 1,200

Final Percentage Achievement of People with Increased Knowledge/ Skill/ Awareness 142.00%



FINAL ACHIEVEMENT OF OUTCOME C4E: NUMBER OF NATIONAL LEVEL WASH POLICIES, REGULATIONS, GUIDELINES OR

FRAMEWORKS DEVELOPED, STRENGTHENED, OR ADOPTED

No Title of WASH policies,

regulations, guidelines or frameworks

Type of WASH policies, regulations,

guidelines or frameworks

Date of policies, regulations, guidelines or frameworks signed

Description

1 Grand Design DKI Jakarta Framework Nov-17 The Grand Design for the development of water supply and domestic for DKI Jakarta 2018-2022 was prepared as an

instrument for all stakeholders, mainly provinical governments, in setting the direction and focus of development water supply and domestic towards achieving safe and sustainable access to drinking water and sanitation for all, also to contribute for realizing the vision of Jakarta 2022

2 Kerangka Nasional Pengembangan Pengelolaan

Lumpur Tinja (FSM)

Framework 1-Mar-19 A reference for stakeholders in preparing the direction and work plan for the development of Fecal Sludge Management (FSM) in their respective scope of work. The FSM consists of the following activities: (a) desludging the local unit, (b) transporting sewage

sludge, (c) processing sewage sludge and (d) disposal or utilization of processed products. These FSM activities are part of the

Local Domestic Management System (SPALD-S) as defined in the Regulation of the Minister of Public Works and Public Housing Number 04/PRT/M/2017 concerning Implementation of Domestic Management System

3 Guidebook for creating sustainable CSR partnership for WASH

Guideline April 2020 The guidebook will help the local stakeholders in understanding the principles and processes for developing partnership with private CSR that was built from the IUWASH PLUS experiences and lessons learned in facilitating the partnership in several local governments. Bappenas has provided the input and formally requested the guideline issued under the logo of Bappenas

4 Practical Manual for STBM 5 Pilars Triggering (Panduan Praktis Pemicuan 5 Pilar STBM)

Guideline March 2020 The practical manual provide key principles and how to guide in conducting triggering for 5 pillars of STBM that will be used by MOH and other partners for implementing STBM. USAID IUWASH also support MOH in revising the STBM regulation, which is expected to be completed in end of 2020

5 Peta Jalan Perluasan Penerapan Rencana Pengamanan Air Minum 2021-2025

Framework 16-Sep-21 The Water Safety Plan (RPAM) roadmap for the 2021-2025 is a national framework and a inter-ministerial joint strategy for implementing the RPAM in order to pursue the target of safe drinking water in the 2020-2024 RPJMN of 15%. In this roadmap, a target for the implementation of RPAM is set in 190 districts/cities up to 2024 which will be prioritized first for the District

Water Supply Utility (PDAM) and starting in 2023 initiation in other typologies of SPAM providers such as KPSPAM, private, and regional SPAM. In addition, roadpam also outlined the main strategies, roles and responsibilities, as well as programs and key

indicators in each ministry up to 2025.

6 Peta Jalan Peningkatan Kapasitas SDM BUMD Air Minum

Framework Mei 2021 This roadmap will serve as a guide for stakeholders in developing the competence of BUMD drinking water's (PDAM) human resources up to 2030. In general, there are six steps that will be implemented by the Ministry of National Development Planning/Bappenas, Ministry of MPWH, BUMD Drinking Water, the Association of Indonesian Drinking Water Companies

(PERPAMSI), and other stakeholders. The six steps are: (1) increasing the capacity of training institutions, (2) increasing the number of training institutions, (3) strengthening synergies between training institutions, (4) developing Occupational Maps, (5) strengthening BUMD drinking water's human resources, and (6) preparation of regulations related to training funding

7 Kertas Kebijakan Pembiayaan Mikro Air Minum dan Sanitasi

Policy Paper Oct-21 The policy paper is expected to be an initial reference for relevant ministries and institutions at national level to recognize, understand, and develop policies related to the water and sanitation sector, especially at the household level. This national policy is expected to support scaling up the micro credit programs for water supply and sanitation that are affordable and easily

accessible by households, and support the achievement of the target of RPJMN 2020-2024 and SDGs 2030

Final Achievement of National Level Wash Policies, Regulations, Guidelines or

Frameworks Developed, Strengthened, or Adopted

7


Final Percentage of National Level Wash Policies, Regulations, Guidelines or

Frameworks Developed, Strengthened, or Adopted

140.00%


FINAL ACHIEVEMENT OF OUTCOME C4F: NUMBER OF SIGNATURE PROGRAMS DEVELOPED

No Topic of Signature

Program Sector

National Government Partner Involved

Description of Program (Innovation and effectiveness approaches to WASH service delivery)

1 Groundwater Conservation Water Supply Bappenas, MOEF, and MOVDT USAID IUWASH PLUS has facilitated several districts and PDAMs which face degradation of the raw water that comes from spring and groundwater. To address the issue IUWASH PLUS facilitated the local government and PDAM in conducting assessment called spring vulnerability assessment and develop an action plan based on the results. One of the key inititive to mitigate the risk in the action plan is construction of infiltration ponds in delinated area of spring catchment. Over time, the results is promising, in several

location that has constructed infiltration ponds in large number, the spring capacity has slowly been increased. Therefore the GOI through IUWASH PLUS TCA (Bappenas) requested IUWASH PLUS to institutionalizing the program in related Ministries

2 Increasing water supply access for the urban poor

Water Supply Bappenas, MPWH The water suppply acces for the urban poor is not always easy. Finding from recent studies in Indonesia namely Formative Research conducted by IUWASH PLUS in 2017 and Poverty Diagnostic Study conducted by the World Bank in 2016 reinforced the reality of inequality in access to WASH in Indonesia. To find a way in providing the urban poor with improved, sustainable, and afffordable WS access, IUWASH PLUS has provided several technical assistances such as piloting master meter connection as an alternative to serve

the poor in informal settlement, support the water hibah program for better targetting. And in the area whereby PDAM services is not available, assisting LG and CBO in providing WS access, operating and maintaining the communcal WS system in a sustainable way

3 WASH Microfinance WASH Microfinance

Bappenas, OJK, Ministry of Finance

Limited cash funds are one of the main barriers for the urban poor to have safely managed water and sanitation facilities. WASH Microfinance is an important strategy to improve the community's ability to provide access to safely managed water and sanitation at

the household level. WASH Microfinance provides alternative financing for segments of community who are aware of the importance of access to water and sanitation, but have limited purchasing power.

4 Fecal Sludge Management

(FSM)

Sanitation Bappenas, MPWH FSM is an important aspect in supporting the achievement of the target of the safely managed sanitation for urban areas in Indonesia.

In 2018 USAID IUWASH PLUS and Bappenas has developed the National Framework for FSM that would be a vision for FSM development in Indonesia. It is a part of the mandatory service fulfillment target for district/city government based on the MPWH Ministry Regulation on Minimum Service Standard for Public Works and Housing.

5 Community Based Total Sanitation for Urban Area

(Urban STBM)

WASH Bappenas and Ministry of Health USAID IUWASH PLUS has developed an approach to implementing STBM in urban areas consisting of various interrelated activities. Starting from a stakeholder analysis and participatory assessment and triggering, which continues at community meetings to develop

community work plans. Furthermore, in parallel, promotions are carried out to change behavior, participatory monitoring and

evaluation (Monev) and marketing of sanitation products and piped water connections. The results of the participatory M&E were presented in a stakeholder meeting so as to provide an overview of the initiatives that have been carried out by the community and the support needed from various parties to improve hygiene behavior practices and access to drinking water and sanitation.

Promotional activities, community consultations, participatory Monev and stakeholder meetings are carried out continuously and continuously. To maintain two-way communication between the community and the parties, a citizen engagement mechanism (CEM) was developed. The availability of goods and services is an important component in the implementation of STBM in urban areas,

therefore efforts to strengthen the market, especially the sanitation market, are an important element in the implementation of STBM in urban areas.

6 Sanitation Marketing WASH Bappenas, MOHA, and MPWH The sanitation marketing approach aims to enliven the sanitation market, by attracting as many business people as possible to market

sanitation products and services, while ensuring that all levels of society have access to sanitation. This strategy also encourages the government to implement smart subsidies, namely policies that provide subsidies for those who really need (the poor and vulnerable) so as not to interfere with market potential, namely certain welfare groups who are still able to pay service fees, either

through cash or cash. as well as installments. To support the implementation of smart subsidy, USAID IUWASH PLUS worked with

MOHA to develop guideline on segmentation for optimizing financing for achieving domestic minimum service standard for local government (Cities/Districts). Also with MPWH in using the Balai Teknologi Sanitasi to provide training and certification for sanitation bussiness actors.

Final Achievement of Signature Programs Developed 6


Final Percentage of Signature Programs Developed 120.00%


FINAL ACHIEVEMENT OF INDICATOR SI1. NUMBER OF PEOPLE WITH ACCESS TO BETTER (BASIC) SERVICES AND

INDICATOR SI2. NUMBER OF POTENTIAL NUMBER OF NEW CONNECTIONS

Topic Unit Description Amount Remark

NRW Baseline (Dec 2020) in % from 7 PDAM location 41.1% details provided under outcome SP2

NRW final result (Dec 2021) in % from 7 PDAM location 38.0% details provided under outcome SP2

NRW reduction (in %) in % from 7 PDAM location 3.1% details provided under outcome SP2

Production (in liter/sec) in liter / second 4,160 total production capacity in 7 NRW target areas

Water saved (in liter/sec) in liter / second 129 production capacity divided by NRW reduction

Water saved (in m3/month) in m3/month 338,907 conversion from liter/sec to m3/month

Average water consumption in m3/month per connection 20.5 obtained from consumption data from 7 PDAM

Potential Additional Connections (SI2) house connections 16,556 assuming 7 PDAM convert all NRW savings to new house connections

Potential Additional People Served (SI1) number of people 82,780 potential houseconnection multiplied by (average) 5 people / connection

Final achievement of persons with access to better (basic) services (SI1) 82,780 Total target over the life of project 60,000 Final percentage achievement persons with access to better (basic) services (SI1) 137.97% Note: There was no target set for SI2. USAID-SECO Team reports in Log Frame


FINAL ACHIEVEMENT OF INDICATOR SI3. SERVICE COVERAGE PER UTILITY

No Name of PDAM Service Coverage per Utility

Remarks 2018 2019 2020 2021

West Java/ DKI Jakarta/ Kab. Tangerang (WJDT)

1 PDAM Kabupaten Bogor 29.43% 30.56% 27.03% 31.89% Unaudited for 2021

2 PDAM Kota Depok 15.99% 16.28% 17.15% 18.29% Unaudited for 2021

3 PDAM Kabupaten Karawang 42.75% 29.29% 18.45% 35.40% Unaudited for 2021

Sub-Average 29.39% 25.38% 20.88% 28.53%

Central Java

1 PDAM Kota Surakarta 59.57%* 34.01% 34.63% 45.59% Unaudited for 2021

2 PDAM Kota Magelang 92.69% 64.63% 61.98% 100% Unaudited for 2021

3 PDAM Kabupaten Magelang 26.63% 29.88% 18.00% 10.50%

4 PDAM Kabupaten Sukoharjo 20.42%* 24.65% 23.96% 22.75% Unaudited for 2021

Sub-Average 59.66% 38.29% 34.64% 44.73%

Average 44.53% 31.83% 27.76% 36.63%

Final Average 32.07%

LOP Target:

There is no specific target set for this indicator. USAID-SECO Team still regularly report in accordance with the Log Frame

Data Source:

- Audit BPKP 2019 except PDAM Surakarta and PDAM Sukoharjo Year 2018 using Permendagri 47/1999 Calculation

- Audit BPKP 2020

- PDAM Monthly Report Dec 2021 (Nov 2021for PDAM Sukoharjo)


ACHIEVEMENT OF INDICATOR SI4. RATING IN THE GOI UTILITY PERFORMANCE INDEX

No Name of PDAM Rating in GOI Utility Performance Index

Performance Category 2018 2019 2020


1 PDAM Kabupaten Bogor 4.19 4.24 4.17 SEHAT

2 PDAM Kota Depok 3.99 3.99 3.91 SEHAT

3 PDAM Kabupaten Karawang 3.44 3.35 3.17 SEHAT

Central Java

1 PDAM Kota Surakarta 2.90 3.09 2.96 SEHAT

2 PDAM Kota Magelang 3.74 3.02 3.02 SEHAT

3 PDAM Kabupaten Magelang 3.41 3.50 3.25 SEHAT

4 PDAM Kabupaten Sukoharjo 3.51 3.61 3.24 SEHAT

LOP Target:


Data Source:

- BPPSPAM Performance Report 2018 and 2019 (Rating based on Permendagri 47/1999 is also available if needed)

- Audit BPKP 2020

- Audit BPKP 2021 not yet available


FINAL ACHIEVEMENT OF INDICATOR SC1. IMPROVED REVENUE (USD)

No. Name of PDAM

Revenue

(IDR)

Improved Revenue

Year 2018-2019

Improved Revenue

Year 2019-2020

Improved Revenue

Year 2020-2021

Remarks

2018 2019 2020 2021 IDR

USD

(USD 1 =

IDR

14,500)

IDR

USD

(USD 1 =

IDR

14,000)

IDR

USD

(USD 1 = IDR

14,000)


1 PDAM Kabupaten Bogor

2 PDAM Kota Depok

3 PDAM Kabupaten

Karawang

Central Java



3 PDAM Kabupaten

Magelang

4 PDAM Kabupaten

Sukoharjo

Final improved revenue (USD)

Total target over the life of project

Final percentage achievements of improved revenue (USD)

Data Source: Audit BPKP 2018, 2019, 2020



FINAL ACHIEVEMENT OF INDICATOR SC2. PERCENTAGE OF OPERATING RATIO

No. Name of PDAM Operating Ratio

Remarks 2019 2020 2021


1 PDAM Kabupaten Bogor 0.73 0.72 0.64 Unaudited for 2021

2 PDAM Kota Depok 0.85 0.90 0.84 Unaudited for 2021

3 PDAM Kabupaten Karawang 0.95 0.94 0.81 Unaudited for 2021

Sub-Average 0.84 0.86 0.76

Central Java

1 PDAM Kota Surakarta 0.84 0.83 0.86 Unaudited for 2021

2 PDAM Kota Magelang 0.89 0.89 0.92 Unaudited for 2021

3 PDAM Kabupaten Magelang 0.81 0.85 0.86 Unaudited for 2021

4 PDAM Kabupaten Sukoharjo 0.80 0.94 0.85 Unaudited for 2021

Sub-Average 0.83 0.88 0.87

Average 0.84 0.87 0.82

Final Average 0.84

LOP Target:





FINAL ACHIEVEMENT OF INDICATOR SC3. BILLING COLLECTION RATE

No. Name of PDAM Billing Collection Rate

Remarks 2019 2020 2021


1 PDAM Kabupaten Bogor 98.68% 98.96% 99.11% Unaudited for 2021

2 PDAM Kota Depok 98.99% 94.49% 95.67% Unaudited for 2021

3 PDAM Kabupaten Karawang 97.29% 98.97% 92.82% Unaudited for 2021

Sub-Average 98.32% 97.47% 95.87%

Central Java

1 PDAM Kota Surakarta 92.70% 94.12% 96.32% Unaudited for 2021

2 PDAM Kota Magelang 100% 99.59% 82.19% Unaudited for 2021

3 PDAM Kabupaten Magelang 95.47% 96.49% 89.61% Unaudited for 2021

4 PDAM Kabupaten Sukoharjo 95.74% 98.98% 98.95% Unaudited for 2021

Sub-Average 95.98% 97.29% 91.77%

Average 97.15% 97.38% 93.82%


LOP Target:

There is no specific target set for this indicator. USAID-SECO Team will still regularly report in accordance with the Log Frame




FINAL ACHIEVEMENT OF INDICATOR SC4. DEFERRED INVESTMENT COSTS THROUGH BETTER EFFICIENCY

No. Type of deferred investment Units Amount Calculation Total (USD)

1 Water Supply deferred cost of new

water treatment Plant

Production Cost (in liter/sec)

Distribution cost (in liter /sec)

Total Water Saved (7 PDAMs)

IDR 100 million per l/s*)

IDR 200 million per l/s*)

3.1% of 4,160 l/s = 129 l/s (7 PDAMs)

129 l/s x IDR 100 million = IDR 12,9 billion

129 l/s x IDR 200 million = IDR 25,8 billion

Final deferred investment costs through better efficiency


Final percentage achievements of deferred investment costs through

better efficiency

Note: *) Conservative estimate of PUPR unit cost for production and distribution for new WTP+Intake+Distributon Network


FINAL ACHIEVEMENT OF INDICATOR SC5. WATER QUALITY COMPLIANCE

No. Name of PDAM Description on water quality compliance

Remarks 2019 2020 2021


1 PDAM Kabupaten Bogor MSAB MSAB MSAB Unaudited for 2021

2 PDAM Kota Depok MSAB MSAB MSAB Unaudited for 2021

3 PDAM Kabupaten Karawang MSAB MSAB MSAB Unaudited for 2021

Central Java

1 PDAM Kota Surakarta MSAB MSAB MSAB Unaudited for 2021

2 PDAM Kota Magelang MSAB MSAB MSAB Unaudited for 2021

3 PDAM Kabupaten Magelang MSAB MSAB MSAB Unaudited for 2021

4 PDAM Kabupaten Sukoharjo MSAB MSAB MSAB Unaudited for 2021

LOP Target:


Data Source:

- Audit BPKP 2019 (Lampiran Perhitungan dan Penilaian Indikator Kinerja: Kualitas Air Distribusi)

- Audit BPKP 2020

- PDAM Information

MSAB = Memenuhi Syarat Air Bersih (Comply with Water Quality Requirement)


FINAL ACHIEVEMENT OF INDICATOR SC6. OPERATION HOURS

No. Name of PDAM Average operation hour per day

Remarks 2019 2020 2021


1 PDAM Kabupaten Bogor 24 24 24 Unaudited for 2021

2 PDAM Kota Depok 24 24 24 Unaudited for 2021

3 PDAM Kabupaten Karawang 22 23 23 Unaudited for 2021

Sub-Average 23 24 24

Central Java

1 PDAM Kota Surakarta 20 20 23 Unaudited for 2021

2 PDAM Kota Magelang 21 21 22 Unaudited for 2021

3 PDAM Kabupaten Magelang 23 20 20 Unaudited for 2021

4 PDAM Kabupaten Sukoharjo 24 24 24 Unaudited for 2021

Sub-Average 22 21 22

Average 23 23 23

Final Average 23

LOP Target:





FINAL ACHIEVEMENT OF INDICATOR SC7. NUMBER OF CENTRE OF EXCELLENCY PROVIDING NRW AND EE TRAINING

No. Groups of institutions (replacing CoE) Description

1 Central Government

(MPWH , BTAM)

SECO support to MPWH: PDAM Occupation Map and Certification Assessment Guidelines

SECO support to BTAM: Roadmap, ToT, Assesor training and 5 Comp. training modules,

2 Professional institutions

(PERPAMSI, YPTD, AKATIRTA, 4 PDAM Training Centres)

SECO support to PERPAMSI: PDAM Training Portal

SECO support to YPTD: NRW and EE measuring equipment for training, FS and EEA

SECO support to AKATIRTA: Roadmap for development to Polytecnic

SECO support to 4 PDAM Training Centers: Guidelines on Training Center Management

Final achievement 2


Final percentage achievements 100.00%


FINAL ACHIEVEMENT OF INDICATOR SP1. AMOUNT OF INVESTMENT LEVERAGED TO IMPROVE NRW AND EE IN WATER

SERVICE PROVISION FOR 7 PDAMS

No. Name of PDAM Project Name

Amount of investment leveraged (IDR)

Source of

Fund 2019 2020 2021 Total


1 PDAM Kabupaten

Bogor NRW Reduction

PDAM

PMPD

Sub Total NRW

EE Improvement

PDAM

PMPD

Sub Total EE

Sub Total PDAM

2 PDAM Kota Depok NRW Reduction

PDAM

PMPD

Sub Total NRW

Sub Total PDAM

3 PDAM Kabupaten

Karawang NRW Reduction

PDAM

PMPD

Sub Total NRW

EE Improvement

PDAM

PMPD

Sub Total EE

Sub Total PDAM

Sub Total WJDT

Central Java

1 PDAM Kota

Surakarta NRW Reduction

PDAM

PMPD

Sub Total NRW

EE Improvement

PDAM

PMPD

Sub Total EE

Sub Total PDAM

2 PDAM Kota

Magelang NRW Reduction

PDAM

PMPD

Sub Total NRW

Sub Total PDAM

3 PDAM Kabupaten

Magelang NRW Reduction

PDAM

PMPD

Sub Total NRW

Sub Total PDAM

4 PDAM Kabupaten

Sukoharjo NRW Reduction

PDAM

PMPD

Sub Total NRW


EE Improvement

PDAM - - - -

PMPD -

Sub Total EE

Sub Total PDAM

Sub Total CJRO

Total (IDR)

Total (USD)

Final amount of investment leveraged to improve NRW and EE in water service provision for 7 PDAM


Final percentage achievements of amount of investment leveraged to improve NRW and EE in water service provision for 7 PDAMs


FINAL ACHIEVEMENT OF INDICATOR SP2. PERCENTAGE CHANGE OF NON-WATER REVENUE (NRW) OVER BASELINE IN 7

PDAMS

No. Name of PDAM Baseline Dec 2020 Final Dec 2021 Final Results

(% Change)


1 PDAM Kabupaten Bogor 43.1% 40.3% -2.8%

2 PDAM Kota Depok 34.3% 34.8% 0.5%

3 PDAM Kabupaten Karawang 35.1% 23% -12.1%

Central Java

1 PDAM Kota Surakarta 44.4% 43.1% -1.3%

2 PDAM Kota Magelang 59.7% 55.9% -3.8%

3 PDAM Kabupaten Magelang 34.4% 32.6% -1.8%

4 PDAM Kabupaten Sukoharjo 36.9% 36.6% -0.3%

Average 41.1% 38.0% -3.1%

Final achievement of percentage change of non-water revenue (NRW) over baseline in 7 PDAMs 3.1%

Total target over the life of project 5%

Final percentage achievement of change of non-water revenue (NRW) in 7 PDAMs 61.71%

*) NRW reduction is measured only from SECO Program activities


FINAL ACHIEVEMENT OF INDICATOR SP3. PERCENTAGE CHANGE IN ENERGY CONSUMPTION (OVER BASELINE) IN 5

PDAMS

No. Name of PDAM

Baseline by SEC

(KWH/1000m3) December 2021 by SEC

(KWH/1000m3) December 2021

(% Change) SEC Source


1 PDAM Kabupaten Bogor

- WTP Gunung Putri 247.8 July- Dec'20 200.6 -19.0%

2 PDAM Kabupaten Karawang

- Cab. Karawang 196.1 July- Dec'20 129.0 -34.2%

Central Java


- Kadipiro 1 209.5 Jan- June'21 170.3 -23.8%

- Plesungan 2 282.2 Jan- June'21 200.6

2 PDAM Kabupaten Sukoharjo

- Kartasura 259.6 July- Dec'20 191.1

-29.1% - WTP Baki & Res. Gatak 155.9 July- Dec'20 121.4

- SD Duwet 225.7 July- Dec'20 138.5


- MA Kanoman 624.7 Jan- June'21 524.8 -16.0%

Final achievement of percentage change in energy consumption (over baseline) in 5 PDAMs -24.4%

Total target over the life of project 15%

Final percentage achievements of change in energy consumption in 5 PDAMs 162.83%

*) SEC Data for Surakarta and Kota Magelang are obtained from field measurement in the middle of January 2022, not from monthly PLN Data


FINAL ACHIEVEMENT OF INDICATOR SP4. ENERGY COST TO OPERATIONAL COST RATIO (%) PER SUPPORTED UTILITY

No. Name of PDAM Energy cost to operational cost ratio

Remarks 2019 2020 2021


1 PDAM Kabupaten Bogor 10.77% 10.88% 13.53% Unaudited for 2021

2 PDAM Kota Depok 11.19% 10.16% 10.41% Unaudited for 2021

3 PDAM Kabupaten Karawang 15.02% 16.54% 16.78% Unaudited for 2021

Sub-Average 12.32% 12.53% 13.57%

Central Java

1 PDAM Kota Surakarta 11.64% 11.15% 10.62% Unaudited for 2021

2 PDAM Kota Magelang 16.25% 17.59% 16.74% Unaudited for 2021

3 PDAM Kabupaten Magelang 6.24% 5.76% 5.81% Unaudited for 2021

4 PDAM Kabupaten Sukoharjo 16.42% 15.65% 14.90% Unaudited for 2021

Sub-Average 12.64% 12.54% 12.02%

Average 12.48% 12.53% 12.80%


LOP Target:





FINAL ACHIEVEMENT OF INDICATOR SP5. GREEN HOUSE GAS (GHG) EMISSIONS REDUCED AS IMPACT OF ENERGY

EFFICIENCY

No. Name of PDAM

Energy Consumption

(KWH)*

Volume Production

(m3)*

SEC (KWH/1000

m3) Energy

Saving

(KWH)

Energy

Saving

(MWH)

Emission

Factor (Ton

CO2/MWH)

GHG

Emission

Reduction

(Ton

CO2)

Remark

Jul-Dec 20 Dec-21 Jul-Dec

20 Dec-21

Jul-Dec

20 Dec-21

West Java/ DKI Jakarta/ Kab. Tangerang (WJDT) Emission data is calculated by

multiplying the amount of

energy reduced by the

emission factor. The

emission factor refer to the

2018 GHG emission factor

data of the electric power

interconnection system from

the DG Electricity ESDM,

which is 0.88 tons of CO2 /

MWh for the Java-Madura-

Bali interconnection system.

1 PDAM Kabupaten Bogor 376,735 356,122 1,492,777 1,620,084 252.4 220 20,613 21 0.88 18

2 PDAM Kabupaten Karawang 380,112 222,840 1,937,191 1,726,988 196.2 129 157,272 157 0.88 138

Central Java

1 PDAM Kota Surakarta 74,401 63,512 309,705 345,683 240.2 184 10,889 11 0.88 10

2 PDAM Kabupaten Sukoharjo 88,448 65,839 440,526 436,962 200.8 151 22,609 23 0.88 20

3 PDAM Kota Magelang 255,612 217,000 409,944 413,485 623.5 525 38,612 39 0.88 34

Final total GHG emission reduction from 5 PDAMs 220

LOP Target: There is no specific target set for this indicator. USAID-SECO Team will still regularly report in accordance with the Log Frame

*) Based on PDAM Data


FINAL ACHIEVEMENT OF INDICATOR SP6. NUMBER OF STANDARD OPERATING PROCEDURES ARE DEVELOPED,

APPROVED, AND IMPLEMENTED ACROSS 7 PDAMS

Name of PDAM Topic of SOP

Progress

Co

mp

lete

d S

OP

Title of SOP

Iden

tifi

cati

on

of

exis

tin

g S

OP

in

PD

AM

Imp

rovem

en

t

of

exis

tin

g S

OP

/ D

evelo

pm

en

t

of

new

SO

P

Co

nfi

rmati

on

an

d/o

r re

vis

ion

of

Dra

ft

Imp

roved

/ N

ew

SO

P t

o P

DA

M

Ass

ign

men

t o

f

Fin

al Im

pro

ved

/ N

ew

SO

P b

y

PD

AM

Man

agem

en

t

Imp

lem

en

tati

on

of

Imp

ro

ved

/

New

SO

P b

y

PD

AM

1 2 3 4 5

(NYS = Not Yet Started; O = Ongoing; C = Completed)


PDAM Kabupaten

Bogor

SOP KEUANGAN - SOP Penanganan Tunggakan C C C C C 1

SOP HUBLANG

- SOP Pembacaan Meter C C C C C 1

- SOP Pemasangan Baru C C C C C 1

- SOP Penyambungan Kembali C C C C C 1

- SOP Penanganan Pelanggaran Administrasi C C C C C 1

SOP NRW Commercial - SOP Penanganan Pelanggaran Pemakaian Air C C C C C 1

- SOP Penggantian Meter Pelanggan C C C C C 1

SOP NRW Physical - SOP Penanganan Sambungan Ilegal C C C C C 1

- SOP Perbaikan Kebocoran C C C C C 1

SOP TEKNIS

- SOP Penanganan Pelanggaran Teknis C C C C C 1

- SOP Penyegelan dan Cabut Segel C C C C C 1

- SOP Pemutusan Sambungan Pelanggan C C C C C 1

PDAM Kota Depok SOP KEUANGAN - SOP Penanganan Tunggakan C C C C C 1

SOP HUBLANG









SOP TEKNIS




PDAM Kabupaten

Karawang

SOP KEUANGAN - SOP Penanganan Tunggakan C C C C O

SOPs still on

implementation by

PDAM

SOP HUBLANG

- SOP Pembacaan Meter C C C C O

- SOP Pemasangan Baru C C C C O

- SOP Penyambungan Kembali C C C C O

- SOP Penanganan Pelanggaran Administrasi C C C C O

SOP NRW Commercial - SOP Penanganan Pelanggaran Pemakaian Air C C C C O

- SOP Penggantian Meter Pelanggan C C C C O

SOP NRW Physical - SOP Penanganan Sambungan Ilegal C C C C O

- SOP Perbaikan Kebocoran C C C C O

SOP TEKNIS

- SOP Penanganan Pelanggaran Teknis C C C C O

- SOP Penyegelan dan Cabut Segel C C C C O

- SOP Pemutusan Sambungan Pelanggan C C C C O

Central Java

PDAM Kota

Surakarta


SOP HUBLANG







Name of PDAM Topic of SOP

Progress

Co

mp

lete

d S

OP

Title of SOP

Iden

tifi

cati

on

of

exis

tin

g S

OP

in

PD

AM

Imp

rovem

en

t

of

exis

tin

g S

OP

/ D

evelo

pm

en

t

of

new

SO

P

Co

nfi

rmati

on

an

d/o

r re

vis

ion

of

Dra

ft

Imp

roved

/ N

ew

SO

P t

o P

DA

M

Ass

ign

men

t o

f

Fin

al Im

pro

ved

/ N

ew

SO

P b

y

PD

AM

Man

agem

en

t

Imp

lem

en

tati

on

of

Imp

ro

ved

/

New

SO

P b

y

PD

AM

1 2 3 4 5





SOP TEKNIS




PDAM Kabupaten

Sukoharjo


SOP HUBLANG









SOP TEKNIS




PDAM Kota

Magelang


SOP HUBLANG - SOP Pembacaan Meter C C C C C 1








SOP TEKNIS




PDAM Kabupaten

Magelang


SOP HUBLANG - SOP Pembacaan Meter C C C C C 1








SOP TEKNIS




Final achievement of standard operating procedures are developed, approved, and implemented across 7 PDAMs (SECO PDAM) 72


Final percentage achievement of number of standard operating procedures are developed, approved, and implemented across 7 PDAMs 205.71%


FINAL ACHIEVEMENT OF INDICATOR SP7. NUMBER OF PDAM STAFF TRAINED IN NRW, EE AND OTHER TECHNICAL AND

NON-TECHNICAL TOPICS OF PLANNING, OPERATION AND MONITORING

No. Training Title Training Topic Training Participant

Name of PDAM Male Female Total


1 General Audit Energy Fondation and Efficiency Equipment Training Energy Efficiency (EE) PDAM Kabupaten Bogor 5 0 5

PDAM Kabupaten Karawang 8 1 9

2 General NRW Management Fondation and NRW Equipment Training Non Revenue Water

(NRW)

PDAM Kota Depok 14 1 15

PDAM Kabupaten Bogor 7 0 7


3 NRW Commercial Losses Non Revenue Water (NRW)

PDAM Kota Depok 6 1 7



4 SAK ETAP Financial Reporting Training Other PDAM Kota Depok 1 4 5



5 Training Tariff Setting Permendagri 71/2016 Other PDAM Kota Depok 2 3 5



6 Online Training Business Plan based on Permendagri Stage 2 Business Plan Type B PDAM Kota Depok 4 2 6



7 Training of Compilation of Commercial NRW Control Strategies at Depok and Karawang

NRW PDAM Kota Depok 12 1 13



8 Training for the Development of Standard Operating Procedure (SOP) at Depok and Karawang

Others PDAM Kota Depok 8 1 9



9 Training on Using Financial Projection Model for PDAM Business Plan Others PDAM Kota Depok 3 3 6


10 Pelatihan Keuangan Air Minum di Wilayah Jawa Barat Others PDAM Kota Depok 4 1 5



11 Pelatihan Pelayanan Pelanggan (Customer Relation) Others PDAM Kota Depok 1 4 5



12 Pelatihan “Teknisi Keselamatan dan Kesehatan Kerja (K3) untuk BUMD Air

Minum”

Others PDAM Kota Depok 4 0 4



13 Pelaksana Sambungan Rumah NRW PDAM Kota Depok 19 0 19



14 Training OSH (Open Source Hardware) Others PDAM Kota Depok 3 0 3



15 Pelatihan Efisiensi Energi EE PDAM Kota Depok 2 0 2



16 Pengendalian Non-Revenue Water (NRW) NRW PDAM Kota Depok 4 0 4






17 Pelatihan Pelaksanaan Manajemen Aset SPAM Others PDAM Kota Depok 2 0 2



18 Pelatihan Efisiensi Energi berbasis Kompetensi EE PDAM Kota Depok 2 0 2



19 Pelatihan Teknisi Akuntansi Tingkat Muda berbasis Kompetensi Others PDAM Kota Depok 1 1 2



Subtotal 250 58 308

Central Java

1 NRW foundation Training & Utilizing NRW and EE Equipment Training Non Revenue Water (NRW)

PDAM Kota Magelang 10 0 10

PDAM Kabupaten Magelang 10 0 10

2 NRW foundation Training & Utilizing NRW Equipment Training Non Revenue Water (NRW)

PDAM Kota Surakarta 9 1 10

PDAM Kabupaten Sukoharjo 8 2 10

3 Audit Energy Foundation and Energy Efficiency Equipment Training Energy Efficiency (EE) PDAM Kota Surakarta 7 0 7


4 NRW Commercial Losses Training Non Revenue Water (NRW)

PDAM Kota Surakarta 5 1 6




5 SAK ETAP Financial Reporting for PDAM Other PDAM Kota Surakarta 1 4 5




6 Training Tariff Setting Permendagri 71/2016 Other PDAM Kota Surakarta 3 2 5




7 Online Training Business Plan based on Permendagri 118/2018 Stage 1 Business Plan Type B PDAM Kota Magelang 4 2 6

8 Online Training Business Plan based on Permendagri 118/2018 Stage 2 Business Plan Type B PDAM Kota Surakarta 4 1 5



9 Pelatihan Mobile Data Collection Untuk Survei Eks-Pelanggan NRW PDAM Kota Surakarta 50 0 50

10 Pelatihan Penyusunan Strategi Pengendalian NRW Komersial PERUMDA Air Minum Kota Surakarta dan PERUMDA Air Minum Kabupaten Sukoharjo

NRW PDAM Kota Surakarta 10 0 10


11 Pelatihan Penyusunan Strategi Pengendalian NRW Komersial PERUMDA Air Minum Kota Magelang dan PDAM Kabupaten Magelang

NRW PDAM Kota Magelang 8 2 10


12 Pelatihan Penggunaan Mobile GPS dan Mobile Data Collection PDAM Tirta Gemilang Kabupaten Magelang

NRW PDAM Kabupaten Magelang 23 1 24

13 Pelatihan Penggunaan ODK Collect PERUMDA AM Kota Surakarta NRW PDAM Kota Surakarta 22 0 22

14 Pelatihan Penggunaan Mobile GPS dan Mobile Data Collection PERUMDA Air Minum Kota Magelang

NRW PDAM Kota Magelang 18 4 22

15 Pelatihan Penggunaan Mobile GPS dan Mobile Data Collection PERUMDA Air Minum Tirta Makmur Kab. Sukoharjo

NRW PDAM Kabupaten Sukoharjo 16 1 17

16 Pelatihan Penyusunan Prosedur Operasional Standard (SOP) PERUMDA Air

Minum Kota Surakarta dan PERUMDA Air Minum Kabupaten Sukoharjo

Others PDAM Kota Surakarta 8 2 10





17 Pelatihan Penyusunan Prosedur Operasional Standard (SOP) PERUMDA Air

Minum Kota Magelang dan PDAM Kabupaten Magelang

Others PDAM Kota Magelang 10 1 11


18 Penggunaan Model Proyeksi Keuangan Financial Projection (Finpro) untuk

Rencana Bisnis BUMD Air Minum (PDAM) Regional Jawa Tengah

Others PDAM Kabupaten Sukoharjo 4 1 5



19 Pelatihan Pengenalan Sumber – Sumber Pembiayaan SPAM (Water Finance) Others PDAM Kota Surakarta 5 1 6



20 Pelatihan Pelayanan Pelanggan (Customer Relation) Others PDAM Kota Surakarta 0 2 2




21 Pelatihan Pembacaan Meter dan Anomali Meter Pelanggan NRW PDAM Kota Magelang 28 4 32

22 Pelatihan Pembacaan Meter dan Anomali Meter Pelanggan NRW PDAM Kota Surakarta 26 0 26

23 Training OSH (Open Source Hardware) Others PDAM Kota Surakarta 3 0 3




24 Pelatihan Pelaksana Sambungan Rumah NRW PDAM Kota Surakarta 19 0 19




25 Pelatihan Efisiensi Energi EE PDAM Kota Surakarta 2 0 2




26 Pengendalian Non-Revenue Water (NRW) NRW PDAM Kota Surakarta 4 0 4




27 Pelatihan Teknisi Keselamatan dan Kesehatan Kerja (K3) untuk BUMD Air Minum

Others PDAM Kota Surakarta 2 0 2




28 Pelatihan Pelaksanaan Manajemen Aset SPAM Others PDAM Kota Surakarta 2 1 3




29 Pelatihan Pelaksanaan Pengendalian Kehilangan Air (NRW) NRW PDAM Kota Surakarta 2 0 2




Subtotal 526 74 600

Total 776 132 908

Final achievement of PDAM staff trained in NRW, EE and other technical and non-technical topics of planning, operation and monitoring 908


Final percentage achievements of PDAM staff trained in NRW, EE and other technical and non-technical topics of planning, operation and monitoring 151.33%


FINAL ACHIEVEMENT OF INDICATOR SP8. NUMBER OF PERFORMANCE IMPROVEMENT ACTION PLANS (PIAP)

IMPLEMENTED ACROSS 7 PDAMS

Name of PDAM No Topic of PIAP

Progress

PIA

P r

ep

ort

to P

DA

M

Man

agem

en

t

Imp

lem

en

tati

on

of

spesi

fic

acti

on

pla

n

(PIA

P)

Dra

ft r

esu

lts

of

PIA

P

revie

wed

by

SE

CO

Team

Co

nfi

rmati

on

of

PIA

P

resu

lts

by

SE

CO

Team

Fin

al P

IAP

sign

ing b

y

PD

AM

man

agem

en

t

1 2 3 4 5



PDAM Kabupaten Bogor 1 SAK ETAP Financial Reporting C C C C C

2 Tariff Setting Permendagri 71/2016 C C C C C

3 Online Training Business Plan Based on Permendagri 118/2018 C C C C C

4 Pelatihan Keuangan Air Minum di Wilayah Jawa Barat C C C C C

5 Pelatihan Pelayanan Pelanggan (Customer Relation) C C C C C

PDAM Kota Depok 6 SAK ETAP Financial Reporting C C C C C



9 Financial Projection C C C C C



PDAM Kabupaten Karawang 12 SAK ETAP Financial Reporting C C C C C



15 Financial Projection C C C C C



PDAM Kota Surakarta 18 SAK ETAP Financial Reporting C C C C C



21 Customer Relation C C C C C

PDAM Kota Magelang 22 SAK ETAP Financial Reporting C C C C C



25 Customer Relation C C C C C

PDAM Kabupaten Magelang 26 SAK ETAP Financial Reporting C C C C C


28 Water Finance C C C C C

PDAM Kabupaten Sukoharjo 29 SAK ETAP Financial Reporting C C C C C


Final achievement of performance improvement action plans (PIAP) implemented across 7 PDAMs 30


Final percentage achievements of number of performance improvement action plans (PIAP) implemented across 7 PDAMs 107.14%

USAID INDONESIA URBAN WATER, SANITATION AND HYGIENE PENYEHATAN LINGKUNGAN UNTUK SEMUA (IUWASH PLUS)

Mayapada Tower I, 10th Fl

Jl. Jend. Sudirman Kav. 28

Jakarta 12920

Indonesia