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A DIGITAL MARKETING PLAN The World Famous Dark Horse
20

Final preso Verrips MKT450

Jul 14, 2015

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Page 1: Final preso Verrips MKT450

A DIGITAL MARKETING PLANThe World Famous Dark Horse

Page 2: Final preso Verrips MKT450

The World Famous Dark HorseBoggles the mind and gratifies the senses

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SWOT

Helpful Harmful

Inte

rna

l ori

gin

Strengths

• Name recognition• Est. 1975• Known for good food, beer & prices• Not a typical Boulder bar

Weaknesses

• Not on Boulder Hill or Pearl Street• No formal marketing • Limited choices for health food• Limited social media presence

Ex

tern

al O

rig

in

Opportunities

• Target market ~ digital market• Communicate via social media• Increase social media engagement• Easy walk to sporting events

Threats

• Competition on Boulder Hill and Pearl Street

• Not on typical tourist stop site• Competition more engaged in

social media marketing

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The Situation - Routine

Handbills on CU campus or Pearl Street

Fliers in Dark Horse

Facebook page event

Few Facebook posts promoting event

Ad placed in the Colorado Daily

Combination of e- and traditional marketing

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The Problem – Digital

No digital marketing plan

Lack of online event planning and promoting

Other means of marketing too expensive

Competitors using digital marketing

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The Solution - Differentiate

Not like any bar in Boulder

Eclectic mix of items hanging from the ceiling

8,000 square feet – one of the largest

Low beer and food prices

Free parking

Walking distance to Colorado University (CU)

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Competitive Overview

Pure competitive market

Valued pricing strategy

Food margins – poor

Alcohol margins – excellent

GOAL:

Bring in customers for the food

Get the customers to drink alcohol

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Competitive Pricing

Burger Size Plain Burger Cheeseburger

Dark Horse 1/3 $6.09 $6.49

Mountain Sun 1/3 $5.95 $6.45

Harpo's 1/2 - $9.89 (specialty)

The Sink 1/2 $7.79 $8.78

Murphy's Grill 1/2 $8.99 -

BJ's Brewhouse 1/2 $8.99 -

West End Tavern 1/2 - $10

Old Chicago 1/2 $7.99 $8.58

Walnut Brewery 1/2 - $9.5

Price comparison: burgers and cheeseburgers.Based on online published prices.

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Persona

Male & Female

Age: 24-44, social media 24-34

Live, work, play in or around Boulder

Go to school, have gone to school at CU

Families (daytime)

Singles (nighttime)

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Promotion

Improve engagement on Facebook

Contest to 1000

Jiffy burger Facebook fan page

Additional media - TBD: YouTube

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Implementation – Promo #1

Improve engagement on FacebookPost one of the following every day on Facebook: Informational posts (sports, trivia, news, etc.) Specials/events reminder Questions about the WFDH Other engaging comments

Additional engagement (TBA Management) Best Trike Race photo contest Best Band photo contest Best [Special Event] photo contest

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Implementation – Promo #2

‘Contest to 1000’ Facebook FansFacebook fan page reaches 1000 fans

All fans receive access to a coupon for free 9 oz. beer The coupon will be good for one day only.

Steps to success:

Posts on fan page will begin mid-May

Coupon delivery is TBD

Delivery date determined by fans

Weekly meeting to determine posts

Engage fans once a week

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Implementation – Promo #3

Jiffy burger Facebook fan pageA burger that includes bacon and peanut butter.

Those brave enough to try it, love it, cult style.

Steps to success:

Determine voice of Facebook fan page

Build Facebook fan page for Jiffy burger

Promote on WFDH fan page

Weekly meeting to determine posts

Engage fans once a week

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Legal & Ethical Considerations

World Famous Dark Horse must have permission to:

Post photos of customers

Post videos of customers

GOAL: Entice Facebook fans to post photos.

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Distribution = Internet

High involvement tools/sites: Low involvement tools/sites:

Website Yelp, Citysearch, TripAdvisor, etc.

Facebook Yahoo!

Twitter Google Maps

UrbanSpoon

LinkedIn

Wiki–Boulder Historical Events Page

Foursquare

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Timeline

IdeasMay June July Aug. Sept. Oct. Nov. Dec. Jan. Feb. Mar. April

2011 2011 2011 2011 2011 2011 2011 2011 2012 2012 2012 2012

FB

EngagementP E P E E E E E E E E E E E

Contest

to 1000P P E P E E E E E E

Jiffy Burger

FB PageP P E P E E E E E E E E E

P = Planning

E = Execution

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Ideas Time/Hard Costs Total

Period 1:Facebook Engagement 120 hrs. / $0 $ 1,800 *

Period 2: Contest to 1000 Fans 47 hrs. / $320 $ 1,025 *

Period 3: Jiffy Burger Facebook Fan Page 64 hrs. / $360 $ 1,320 *

TOTAL 231 hrs. / $680 $4,145 *

*time is charged at $15/hr.

Budget

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Unintended Consequences

Pros & Cons

Negative publicity through digital

Too many customers

Additional requests for parties

Run out of food/beer

Understaffed

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Questions?

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Thank You