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Management Principles
NATIONAL FOODS LIMITED
MANAGEMENT PRINICPLES
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Submitted To
Sir Fahad Zuberi
Prepared By:
Moeed Hussain
Danial Ghulam MohiuddinVijay Wadwani
SaadAshraf
Abrar Ahmed Khan
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HISTORY AND INTRODUCTION1970
National Foods was founded by Mr. Waqar Hassan (Member board of directors) and Mr. Abdul Majeed (presentChairman)
It started of as a Spice company
Initially it started by renting out a warehouse in Dinar Chambers
It is Pakistans first Company ton produce packaged spices
1980
The 1980s saw the establishment of the companys Factory Complex
1981
With the launch of iodized salt, NFL was no Longer just a spice company.
1990
The company experienced rapid diversification, with the launch of new products such as pickles
2000
Since 2000 till present-Expanded globally by launching its mainstream products in Australia
Became a Versatile food Company
With 110 different food products and 165 and above Stock Keeping Units (SKUs) for the domestic market
With 100 different products for the international market
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VISION STATEMENT
To be a Rs.50 billion food company by the year 2020 in the convenience
food segment by launching products and services in the domestic and
international markets that enhance lifestyle and create value for our
customers through management excellence at all levels.
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MISSION STATEMENT
National foods must serve customer needs and serve them with quality
products at affordable prices at their doorsteps.
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Goals ObjectivesTo be an innovative, marketing and
research oriented company
To be leader and take advantage ofour leadership position in all
categories of Products
To develop products in line with
market potential through the
means of indigenous technology
using R&D
Market our products globally.
To deliver consistent quality to ourcustomers using pure ingredients,authentic recipes and the best availabletechnology.
Dedicated to continuous improvement
through active alliances with internationalcompanies to expand technological andproduct horizons.
To maintain close and direct contact withour customers through consumer insightsand dedicated service
To provide external and internal customer
service by excelling in FunctionalManagement
To promote professionalism at all levelsthrough education, training anddevelopment, for all human resources.
To deliver annually a fair return to ourvalued investors and shareholders in linewith industry and economy.
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PRODUCTS PLAIN SPICES
RECIPES RONAQ
KETCHUPS
SALTS CURRY PASTE
SNACKS
PICKLES
JAMS
DESERTS
BASMATI RICE
SAUCES
VINEGARS
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ORGANIZATIONAL STRUCTURE
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Decentralization
Employee Empowerment: Managers are able to make their own
decisions and are held accountable thence
It is a common belief that the first line managers should have a say in
decision making, as they are closer to action
This added responsibility of decision making has:
Increased job satisfaction Gives them a sense of control
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CORPORATE CULTUREDESCRIPTION
It has a very open and visible culture.
It is a strong culture and has a lot of influence on its employees.
Open Door Policy
Employee can directly meet their managers in their cubicles whenever they
are available.
The managers here are open to suggestions from their employees and this
is encouraged
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CORE VALUES1. Passion
2. People-Centric
3. Customer Focus
Leadership
Teamwork
Ethics
Excellence in Execution
4. Accountability
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PEST- C ANALYSIS Political/Economic Conditions
Political unrest in the country and ill economicconditions
Social Activities/ conditions
Widely celebrated and valued cultural values andtraditions
Technological Analysis
Up-to-date technologies of production and emphasis onhygine
Competitors Analysis
SHAAN Foods , HABIB recipes and MITCHELLS
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STRATEGIC MANAGEMENT CORPORATE STRATEGIES
Growth strategy
Targeting every product segments market
STRATEGIC BUSINESS UNITS (SBUs)
Kitchen Foods division
Family products division
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BCG MATRIX and Conclusion STARS
Fruitily
CASH COWS
Salt, powdered spices and recipes mix
DOGS
RIVAAJ and RONAQ
QUESTION MARKS
Jams and Rice
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NFLs Competitive Edge
Companys reputation
Customers trust
Operating in middle-eastern and Indian markets
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PORTERS FIVE FORCES MODEL
Threats of new entrants
Threats of substitute products
Bargaining Power of Suppliers
Bargaining Power of Consumers
Current Rivalry
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CORPORATE SOCIAL RESPONSIBILITY
- PhilanthropyDonated medicines and baby food to relief camps in Swat)
- Flood Relief ActivitiesDonation of nutritional means
-Adult LiteracyUrdu and Math
- Baby FoodResearch is been conducted at Surjani town with the help of NAO NGO
- Hajj and Umrah DrawBest CSR by NFL
- Adult Literacy Program Centers- ALP12 ALP centers currently running in parts of Sindh, Punjab and N.W.F.P
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S.W.O.TSTRENGTH
- Diversification of products
- Strong national and international relationship
- Rs.3 Billion plus turnover- Among 10 best Human Resource Managed companies in
Pakistan.
WEAKNESSES
- Poor internal control and monitoring when performing audit- High employees turnover.
- Does not have a strong advertising campaign like Mitchells.
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Opportunities
i. - Increase in brand consciousness
ii. - Growing demand for readymade mixed herbs,spices & sauces.
iii. - Growing export of spices from Pakistan.
iv. - International expansion in Middle East and India.
Threats
i. - High oil price.ii. - Growing global and regional competition.
iii. - Tax policies are fluctuating.
iv. - Mitchel has a strong advertising
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HUMAN RESOURCE MANAGEMENT
Employee Training Programs
- NFL Learning portal: E- learning - Class room lectures.
- Experimental Exercise training of the Customer Care team
- Training through manuals written by managers
Employee Appraisal
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Employee Loyalty
- An employee engagement survey was conducted in
January 2010.
- The results of the ENGAGE-HR survey showed that 76% of
the employees at NFL are completely engaged.
- 83% believe in the excellent utilization of their abilities
adjacent to 79% of the benchmark companies
- 97% of the workforce exhibit respect and support to theirmanagers
- 80% of the employees realized the need of helping and
building each other at NFL.
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CONCLUSION
- Positive approach towards the community
- Increases awareness among the general publicabout
- The importance of hygienic food
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