Final Oral Exam - Park University Hauptmann School of Public Affairs

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Park University:

Hauptmann School of Public AffairsPresented by Mike Ekey – 584880

Nov. 13, 2014

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Oral Comprehensive Exam

Not-for-profit &

Community

Service

Management

+An Introduction & background:

2009-2014: Marketing and Public

Relations Specialist at

Metropolitan Community College

Oct. 2014: Communications

Director at Midwest Public Risk

+An introduction & background

2. Justify responsibilities of professionals as citizens in a free and democratic society, and in the world.

3. Demonstrate a working knowledge of different sectors of society, how organizations are similar and different across sectors, and the contradictory expectations of managers and leaders in organizations.

4. Demonstrate knowledge of ethical theory and the challenges involved in ethical reasoning and decision making, and show commitment to obligations as professionals in positions of authority.

HSPA Core Competencies

+An introduction & background

1. Distinguish among the nonprofit/philanthropic organizations and

government and business organizations in terms of legal definitions,

mission, social purpose, and impact, and define the relationship

between these sectors

2. Demonstrate a knowledge and awareness of the role of

philanthropy and voluntary action in the nonprofit sector

Not-for-Profit & Community Service Management

Competencies

+Responsibilities as

ProfessionalsTo participate & to educate.

+Responsibilities as professionals

Provide venues for open

participation at all levels of

government and not-for-profit

governance.

Be transparent in our own

participation and decision-making

processes.

Offer multiple platforms for which

our stakeholders can voice their

opinions and express their own

analysis on the issues.

Support those institutions that seek

to study and educate the public

about issues.

To freely disseminate information

and educate stakeholders about

issues.

Educate stakeholders on how to

participate and offer information

about our own decision-making

process.

To participate. To educate.

+Responsibilities as professionals

“Democracy in America” Alexis de Tocqueville, 1835

Commented on the level of participation by all members of the community.

“This ceaseless agitation which democratic government has introduced into the political world, influences all social intercourse. I am not sure that upon the whole this is not the greatest advantage of democracy; and I am much less inclined to applaud it for what it does, than for what it causes to be done.”

Alexis de Tocqueville, Democracy in America, Vol. II, Chptr. II, London: Saunders and Otley, 1838, p. 71-74.

+Responsibilities as professionals

Regular, free elections

Volunteer boards, commissions & councils/aldermen

Chambers of Commerce, Economic Development Councils, Regional Councils

Many public and government entities today maintain their volunteer governance and still require active participation to function on a regular basis even with daily operations given to a professional staff.

+Responsibilities as professionals

“I know of no safe depository of

the ultimate powers of society but

the people themselves; and it we

think them not enlightened enough

to exercise their control with

wholesome discretion, the remedy

is not to take it from them, but to

inform their discretion by

education. This is the true

corrective of abuses of

constitutional power.”

Thomas Jefferson

www.civiced.org

+Responsibilities as professionals

Educate the public (starting in

High School) about democracy as

a system of government.

Offer differing view-points and

models for what constitutes a

democracy.

Provide on-going education about

the democratic process at all

levels.

Provide a framework for how

stakeholders can participate in

local democratic processes.

Center for Civic Education. 2006.

Res Publica: An International

Framework for Education in

Democracy.

+Competing Sectors

of SocietyFor-Profit, Government and Not-for-profit sectors.

+Competing sectors of society

For-Profit: An economic sector that includes businesses and industry that is

not controlled by the government.

Government: This includes services and products provided by government

entities and quasi-government organizations.

Not-For-Profit: Organizations and institutions that offer good and services

without the expectation of creating a profit margin. Typically socially focused

and philanthropically supported.

Salamon, Lester; Sokolowski, Wojciech; et al. 2004. Global Civil Society:

Dimensions of the Nonprofit Sector. Kumarian Press Inc: Sterling, Va.

The three major sector

+Competing Sectors of Society

Governance varies on the type of

business. (Board of Directors, Top-

Down model, investor group, etc.).

Financially supported by the

purchases of the product or service

offered by the business.

Purpose is to make money for

owner/stockholders/leadership.

Governance is through publicly elected representatives.

Financially supported by taxpayer money.

Purpose to to provide for the public in the way of public safety, general welfare, etc.

Salamon, Lester; Sokolowski, Wojciech; et al. 2004. Global Civil Society: Dimensions of the Nonprofit Sector. Kumarian Press Inc: Sterling, Va.

For-Profit Government

+Competing Sectors of Society

Typically governed by a board of directors.

Financed through single philanthropy, grants, donations, payment for services.

Purpose is to provide a product or service to a niche community where business and government cannot.

Seek social need or advocate for social change.

Not-for-profit Examples

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Ethics and

Transparent

Decision-MakingTransparency, knowledge of self and following the rules

+Ethics and transparent decision-making

Ethics is more than just right and wrong; it represents a foundational system

by which we make decisions based on our own values and principals.

This system informs our decisions as a leader, as a member of society and as

cultural ambassador within our own organization.

The Six Pillars of Character: trustworthiness, respect, responsibility, fairness,

caring and citizenship.

Robert Greenleaf’s “Servant Leadership.”

Josephson, Michael. 2002. “Making Ethical Decisions.” The Ethics Edge.

ICMA Press: Washington DC.

The Six Pillars of Character & Robert Greenleaf

+Ethics and transparent decision-making

Organizational Level Ethics

Operational Level Ethics

Individual Level EthicsICMA. 2014. Code of Ethics.

icma.org/en/icma/ethics/code_of_e

thics

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Role of Philanthropy

& Volunteer ServiceShaping a community

+Role of philanthropy & volunteers

Literally: “Love of humanity.”

Charity vs. Philanthropy

Individuals or organizations who

have identified a need in a

community and provide financial

leadership to support their cause.

Might not offer front-line

development or services. Rather,

they seek out other organizations

to handle those operational needs.

+Role of philanthropy & volunteers

85% of not-for-profits have no paid staff.

Volunteers are typically the first contact the public makes with a not-

for-profit organization.

Volunteers act as constant advocates throughout the community.

National Council of Nonprofits. 2014. “Best Practices for Volunteer

Management.” www.councilofnonprofits.org/resources/resources-

topic/volunteers

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Questions?

Mike Ekey - 584880

Thank You

+References

Alexis de Tocqueville, Democracy in America, Vol. II, Chptr. II, London: Saunders and Otley, 1838, p. 71-74.

Center for Civic Education. 2006. Res Publica: An International Framework for Education in Democracy.

Salamon, Lester; Sokolowski, Wojciech; et al. 2004. Global Civil Society: Dimensions of the Nonprofit Sector. Kumarian Press Inc: Sterling, Va.

Josephson, Michael. 2002. “Making Ethical Decisions.” The Ethics Edge. ICMA Press: Washington DC.

ICMA. 2014. Code of Ethics. icma.org/en/icma/ethics/code_of_ethics

National Council of Nonprofits. 2014. “Best Practices for Volunteer Management.” www.councilofnonprofits.org/resources/resources-topic/volunteers