Final Nestle

Good Food, Good Life

NESTLÉ INDIA LTD.

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GROUP MEMBERS:

ANITA BHATI-1065

PRITI SINGH -1041

GETTING TO KNOW NESTLÉ

Good Food, Good Life 2

COMPANY PROFILE

Good Food, Good Life

Name of Company: Nestlé India

Limited

Head Office: Nestle

House, Jacaranda Marg, "M"

Block, DLF City, Phase II Gurgaon -

122002 (Haryana)

Registered office: M-5A,Connaught

Circus, New Delhi-110001

First factory set up in INDIA in

1961 at Moga, Punjab.

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INTRODUCTION

Good Food, Good Life

• Founded: 1866

• HQ: Vevey, Switzerland

• Key people: Henri Nestle (Founder)

• Revenue: 88.6 billion USD

• Net Income: 4.9 billion USD

• Employees: 305,000

Nestlé India is a subsidiary of Nestlé of Switzerland

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OVERVIEW

Good Food, Good Life

•Manufacture & distribute food products.

•Food products include milk &

nutrition, beverages, coffee, blends, tea, cream, chocolat

e, cereals & cooking aids.

•The company’s plants are located at

Moga, Samalkha, Nanjangud, Choladi, Ponda,

Bicholim & Pantnagar.

•Its products are exported to Russia, Nepal and Bhutan.

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MISSION

Good Food, Good Life

Continuously excel to achieve and maintain

leadership position in the chosen businesses; and

delight all stakeholders by making economic

value additions in all corporate functions

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VISION

Good Food, Good Life

Being the best in everything they touch & handle.

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…. INDUSTRY ANALYSIS….

Good Food, Good Life

• Very strong globally

• Many different brands

• Compete in several markets

• Chocolate, dairy products, food, water, baby

food and pet food

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Good Food, Good Life

What makes Nestlé the

world’s largest food

company

are the millions of

consumers across the

globe who

put their trust in its

products, bite after

bite, sip after

sip, day after day.

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…. TARGET CUSTOMERS….

Good Food, Good Life

• Infant…

• Kids...

• Teenagers...

• Complete

Family…

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BRANDS OF NESTLÉ

Good Food, Good Life 11

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SALES BY PRODUCT GROUP

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DID YOU KNOW…. ?

Good Food, Good Life

Nestlé markets its products in 130 countries across the world

Nestlé manufactures around 10000 different products and

employs some 250000 people

Nestlé sells over a billion products everyday

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…. GLOBAL MARKET….

Good Food, Good Life

•Nestle leads the global milk market with a 3.2% share

•Leader of bottled water in North

America, Europe, Middle East-Africa

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…. COMPETITORS….

Good Food, Good Life

• Amul Ltd & Local….in India

• Danone Group….in China

• Mars food Ltd….in UK

• The Hershey Company….USA

• Cadbury Ltd….in Switzerland

Main Competitors-

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Good Food, Good Life

•Strong support from its parent company

•Among the world’s largest processed food and beverage company

•A presence in almost every country

•Strong brands like Nescafe, Maggi and Cerelac

•Continuously introducing new products

STRENGTHS

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Good Food, Good Life

WEAKNESSES

complex supply chain management

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OPP0RTUNITIES

Good Food, Good Life

Expansion- potential to expand to smaller towns

Product offerings- the option to expand its product folio by

introducing more brands.

Global hub- Cheaper manufacturing facility at India than in

other parts of the world

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Good Food, Good Life

Competition-from both organised as well as the

unorganised sectors

Changing consumer trends

Sectoral woes- Rising prices of raw materials

and fuels, and in turn, increasing packaging and

manufacturing costs

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THE 60: 40+ ADVANTAGE

Good Food, Good Life

All nestle products are constantly benchmarked on the 60:40+

concept i.e. achieve at least 60% consumer taste preference with

the added ‘plus’ of nutritional advantage.

Nestle works on the principle that healthy foods do not need

to taste bad.

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Nestlé Quality System (NQS)

Good Food, Good Life

Before 1991

•Used performance standards

•Implemented its own monitoring.

•It was time-consuming and risky.

After 1991

IMPLEMENTATION OF NQS

Increased quality

Increased safety

Reduced risk, and

Drastically reduced the monitoring cost of

raw materials.

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MORE ABOUT QUALITY…….

Good Food, Good Life

General Licence Agreement with the Nestlé

Group , Switzerland.

Enables access to their continuing investments

in R & D and the latest food technologies.

Support development of products relevant to

their market.

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Good Food, Good Life 25

Good Food, Good Life

WHAT IS ISO?

•International Organization for Standardization is derived from

the Greek word isos, meaning "equal".

•World's largest developer and publisher of International

Standards.

•Network of the national standards institutes of 162 countries,

one member per country, with a Central Secretariat in Geneva,

Switzerland, that coordinates the system.

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MORE ABOUT ISO…..

Good Food, Good Life

• Non-governmental organization that forms a bridge between

the public and private sectors.

•Therefore, ISO enables a consensus to be reached on solutions

that meet both the requirements of business and the broader

needs of society

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Good Food, Good Life

WHO DEVELOPS ISO STANDARDS ?

•By technical committees, comprising experts from the

industrial, technical and business sectors.

• Representatives of government agencies, testing laboratories,

consumer associations, non-governmental organizations and

academic circles.

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WHAT ISO STANDARDS DO ?

Good Food, Good Life

•More efficient, safer and cleaner development, manufacturing

and supply of products and services

•Facilitate trade

•Health, safety and environmental legislation

•Share technological advances

•Safeguard consumers

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ADVANTAGES AND DISADVANTAGES

OF ISO CERTIFICATION

Good Food, Good Life

ADVANTAGES OF ISO CERTIFICATION

•All processes are evaluated, standardized and explained to the

personnel

•Problems are detected more quickly and solutions/results are

improved

•Improved customer satisfaction

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CONTD……

Good Food, Good Life

.

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•Better perception of the company

•Efficient use of resources

•Improved participation and cooperation of

employees

•Better understanding of customer needs

DISADVANTAGES

Good Food, Good Life

•Does not guarantee better quality

•Frequent audits

•Focus on certification

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ISO CERTIFICATIONS FOR NESTLÉ

Good Food, Good Life

•ISO 14001 for adherence to environmental

processes and OHSAS 18001 for Health and Safety.

•With this, all the seven factories of the Company have

ISO 14001 and ISO 18001 certifications.

(as per 13 july 2009 Report)

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•Nestle India Limited is an ISO 14001:2004

certified company.

ISO 14001….

Good Food, Good Life

“Having an environmental Management

system like ISO 14001…….

Is like buying insurance for the

Future on an installment plan”

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ISO 14001:2004

Good Food, Good Life

•Specifies requirements for an environmental management system.

•Applies to those environmental aspects that the organizationidentifies as those which it can control and those which it caninfluence.

•Applicable to any organization that wishes toestablish, implement, maintain and improve an environmentalmanagement system, to assure itself of conformity with its statedenvironmental policy.

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HOW IT WORKS

Good Food, Good Life

.

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•ISO 14001:2004 does not specify levels of environmental

performance.

•Provide a framework for a holistic, strategic approach to the

organization's environmental policy, plans and actions.

.

ISO 14001 – Building an EMS

Good Food, Good Life

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1. An environmental policy must be establishedand maintained.

2. EMS Manual

3. Procedures must be established andmaintained.

4. Environmental objectives and targets

5. Roles , responsibilities and authorities for theimplementation

CONTD….

Good Food, Good Life

.

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.

6. Resources for design , implement and maintain EMS must beidentified and provided.

7. Training needs must be identified continually and Trainingprocedures need to be established.

8. All Records to be maintained

9. Management review must be conducted regularly anddocumented

10. Customer feed backs and Customer Audit reports must bemaintained

\PRIMARY DOCUMENTATION REQUIREMENTS

Good Food, Good Life

Documentation is CRITICAL to satisfying ISO

14000

It is objective evidence that

Provides certainty that your Company is

performing t o these standards.

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ISO 14001

ENVIRONMENTAL

POLICY

STATEMENTS

STANDARD OPERATING

PROCEDURES(SOP)

PROCEDURAL

MANUAL

JOB

INSTRUCTIONS

RECORDS

NUMEROUS BENEFITS OF ISO 14001

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• Cost reduction

• Global opportunities

• A Continual improvement system

• A Certifiable image of environmental awareness

• Process controls that reduce paper work and training costs , thus increasing productivity.

IMPLIED BENEFITS OF ISO 14001

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•To reduce pollution

• To Conserve resources

• To Improve Quality of Air

• To improve Quality of Water

• To improve Quality of Land

WHAT IS OHSAS 18001?

Good Food, Good Life

•An international standard giving requirements related

to health and safety management systems.

•It enables to have control over, and knowledge of, all

relevant hazards resulting from normal and abnormal

situations, and improve its performance.

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WHAT ARE THE KEY BENEFITS?

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• Improve efficiency

• Increase control and reduction of hazards

• Demonstrate commitment to the protection of staff, property

and plant

• Increase reputation for safety and occupational health

• More effective internal and external communication

•Improve safety culture

BENEFITS TO NESTLÉ

Good Food, Good Life

During the last 10 years even as sales have increased

substantially, the Company has reduced :

•The generation of waste water by around 70%,

•Usage of water by 65%,

•Usage of energy by 60% and

•Generation of greenhouse gases by around 65%

(all per tonne of production.)

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CHANGES AFTER CERTIFICATION

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CHANGES OCCURRED IN

• Fiscal benefits/ laws.

• People attraction

• And Retention

(Acc. To Annual Nestle India Director’s Report 07)

After being awarded the internationally

recognised external certification ISO 14001 ...

ANY QUESTIONS ???????

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THANK YOU

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