SUMMARY OF RESPONSES S.N O FACTOR BELOW 8 YEARS SERVICE (%) BETWEEN 8 TO 16 YEARS SERVICE (%) ABOVE 16 YEARS SERVICE (%) 1 FAVOURABL E UNFAVOURABL E NEUTRAL FAVOURABL E UNFAVOURABL E NEUTRAL FAVOURABL E UNFAVOURABL E NEUTRAL 2 Transporta tion 7.7 6 90 0.86 10 0 0 0.3 4 4 0 0 8.1 4 96 7.4 6 88 1.02 12 0 0 3 Human Resources 8.6 2 100 0 0 0 0 1.5 3 18 0 0 6.9 5 82 8.4 7 100 0 0 0 0 4 Facilities 6.9 100 0 0 0 0 1.0 2 15 0 0 5.7 6 85 6.7 8 100 0 0 0 0 5 Use of Modern Technology 8.6 2 100 0 0 0 0 0.5 1 6 0 0 7.9 7 94 8.4 7 100 0 0 0 0 6 Supply Chain Performanc e 6.9 100 0 0 0 0 0.6 8 10 0 0 6.1 90 6.7 8 100 0 0 0 0 7 Flexibilit y 6.9 100 0 0 0 0 1.1 9 17. 5 0 0 5.5 9 82 .5 6.7 8 100 0 0 0 0 8 Customers Relationsh ip Management (CRM) 2.5 9 50 1.72 33.3 0. 86 16 .7 1.0 2 20 0 0 4.0 7 80 2.0 3 40 2.03 40 1. 02 20 9 Supply Relation Management 2.5 9 75 0 0 0. 86 25 0.1 7 5 0 0 3.2 2 95 2.3 7 70 0 0 1. 02 30 10 Feedback 8.6 2 100 0 0 0 0 0.6 8 8 0 0 7.8 92 8.4 7 100 0 0 0 0 1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS. 2) FIGURES IN BLUE COLOUR SHOW PERCENTAGE OF INDIVIDUAL PARAMETRES.
Final Edited Annexures
Sep 12, 2015
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SUMMARY OF RESPONSES S.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
1FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
2Transportation7.76900.8610000.344008.14967.46881.021200
3Human Resources8.6210000001.5318006.95828.471000000
4Facilities6.910000001.0215005.76856.781000000
5Use of Modern Technology8.6210000000.516007.97948.471000000
6Supply Chain Performance6.910000000.6810006.1906.781000000
7Flexibility6.910000001.1917.5005.5982.56.781000000
8Customers Relationship Management (CRM)2.59501.7233.30.8616.71.0220004.07802.03402.03401.0220
9Supply Relation Management2.5975000.86250.175003.22952.3770001.0230
10Feedback8.6210000000.688007.8928.471000000
11Information Technology6.910000001.0215005.76856.781000000
12Efficiency6.9800.86100.86100.344008.14967.12840.6880.688
13Customer Satisfaction10.3410000000.515009.669510.171000000
14Decision Making3.4510000000.3410003.05903.391000000
15Safety/Security8.6210000000.172008.31988.471000000
TOTAL95.693.452.599.49090.5193.563.732.71
Accessories of B Vehicle (Rear Area Warehouse)
S.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
1FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
2Transportation6.7880001.69205.42641.19141.86226.7880001.6920
3Human Resources8.4710000007.8920.1720.5168.471000000
4Facilities6.7810000006.44950.081.30.253.86.781000000
5Use of Modern Technology8.4710000006.69790.7691.02128.471000000
6Supply Chain Performance6.7810000004.8371.30.517.51.4421.36.781000000
7Flexibility6.7810000004.8371.30.68101.2718.86.781000000
8Customers Relationship Management (CRM)3.3966.7001.6933.33.56700.428.31.121.73.3966.7001.6933.3
9Supply Relation Management1.6950001.69502.4672.50.082.50.85251.6950001.6950
10Feedback8.4710000006.78800.4251.27158.471000000
11Information Technology6.7810000004.9272.51.2718.80.598.86.781000000
12Efficiency6.7880001.69207.2850.2531.02126.7880001.6920
13Customer Satisfaction5.0850005.08508.987.50.343.30.939.25.0850005.0850
14Decision Making3.3910000003.3910000003.391000000
15Safety/Security8.4710000008.4710000008.471000000
TOTAL88.14011.8681.696.1912.1288.14011.86
Ammunition (Rear Area Warehouse)
S.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
1Transportation8.4710000002.7432.34.4852.81.2614.95.9370002.5430
2Human Resources5.0860003.39406.0471.31.1313.31.315.47.6390000.8510
3Facilities6.7810000004.6969.20.568.31.5222.46.781000000
4Use of Modern Technology8.4710000005591.7420.51.7420.53.39402.54302.5430
5Supply Chain Performance6.7810000002.3935.32.9142.91.4821.85.5181.3001.2718.8
6Flexibility6.781000000344.22.2232.71.5623.14.2462.51.2718.81.2718.8
7Customers Relationship Management (CRM)5.0810000003.3966.70.9117.90.7815.43.8175001.2725
8Supply Relation Management3.3910000001.9657.70.7823.10.6519.22.1262.5001.2737.5
9Feedback5.08601.69201.69204.8757.42.3527.71.2614.97.63900.4250.425
10Information Technology6.7810000004.3964.71.1717.31.2217.94.2462.5002.5437.5
11Efficiency8.4710000005.0459.51.2614.92.1725.68.471000000
12Customer Satisfaction10.1710000007.1370.11.7817.51.2612.46.3662.5003.8137.5
13Decision Making3.3910000002.367.90.4312.80.6519.23.391000000
14Safety/Security8.4710000006.5677.40.8710.31.0412.35.9370002.5430
15TOTAL93.221.695.0859.522.617.9175.424.2420.34
B Vehicle (Rear Area Warehouse)
Clothing (Rear Area Warehouse)S.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
1FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
2Transportation5.08600.85102.54306.7279.30.8810.40.8810.45.5680001.3920
3Human Resources8.4710000006.0971.91.3816.3111.96.941000000
4Facilities1.69252.5437.52.5437.56.4795.40.131.90.192.81.39252.4343.81.7431.3
5Use of Modern Technology4.24501.69202.54306.3474.8111.91.1313.32.43352.08302.4335
6Supply Chain Performance5.0875001.69254.6568.50.82121.3219.44.1775001.3925
7Flexibility5.0875001.69255.0274.10.9413.90.82124.8687.5000.6912.5
8Customers Relationship Management (CRM)3.3966.7001.6933.34.5288.90.193.70.387.43.4783.3000.6916.7
9Supply Relation Management1.6950001.69502.6477.80.3811.10.3811.11.3950001.3950
10Feedback6.7880001.69206.8480.70.55.91.1313.35.5680001.3920
11Information Technology5.0875001.69255.7885.20.57.40.57.44.1775001.3925
12Efficiency8.4710000006.9181.50.566.7111.96.941000000
13Customer Satisfaction7.63750.858.31.6916.78.4182.70.444.31.32135.970.81.0412.51.3916.7
14Decision Making2.5475000.85253.1492.60.195.60.061.92.4387.5000.3512.5
15Safety/Security6.7880001.69207.9794.10.2530.2535.5680001.3920
TOTAL72.035.9322.0381.488.1610.3660.765.5615.63
Electronics (Rear Area Warehouse)S.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
1FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
2Transportation6.7880001.69201.9122.53.9446.52.63316.7880001.6920
3Human Resources6.7880001.69202.5830.53.0936.52.8338.471000000
4Facilities6.7810000002.4636.32.1231.32.232.56.781000000
5Use of Modern Technology8.4710000002.1625.53.64432.6731.58.471000000
6Supply Chain Performance3.3950003.39502.2933.82.1631.92.3334.46.781000000
7Flexibility6.7810000002.1631.92.5838.12.03306.781000000
8Customers Relationship Management (CRM)5.0810000002.243.31.27251.6131.75.081000000
9Supply Relation Management3.3910000000.9327.51.132.51.36403.391000000
10Feedback8.4710000003.05362.529.52.9234.58.471000000
11Information Technology3.3950003.39502.232.51.9929.42.5838.16.781000000
12Efficiency3.39403.39401.69203.1837.52.46292.8433.58.471000000
13Customer Satisfaction10.1710000003.7737.12.524.63.938.310.171000000
14Decision Making3.3910000001.36401.1433.80.8926.33.391000000
15Safety/Security8.4710000003.4340.52.2526.52.8338.471000000
TOTAL84.753.3911.8633.6932.7533.5698.3101.69
Fire Fighting Equipments & MT Spares (Rear Area Warehouse)S.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
1FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
2Transportation8.4710000006.2473.60.9511.21.2915.27.9193.3000.566.7
3Human Resources6.7880001.69207.3286.40.414.80.758.87.3486.7001.1313.3
4Facilities6.7810000005.42800.6190.75116.781000000
5Use of Modern Technology8.4710000006.2473.61.02121.2214.48.471000000
6Supply Chain Performance5.0875001.69255.08750.3451.36205.0875001.6925
7Flexibility5.0875001.69255.36790.5480.88135.6583.3001.1316.7
8Customers Relationship Management (CRM)5.0810000004.27840.071.30.7514.75.081000000
9Supply Relation Management3.3910000002.78820.47140.1443.391000000
10Feedback8.4710000007.3286.40.273.20.8810.48.471000000
11Information Technology6.7810000006.190000.68106.781000000
12Efficiency6.78801.6920007.2585.60.273.20.9511.26.78801.692000
13Customer Satisfaction10.1710000009.4993.30.070.70.61610.171000000
14Decision Making3.3910000002.64780.0720.68203.391000000
15Safety/Security8.4710000007.3286.40.3440.819.68.471000000
TOTAL93.221.695.0882.855.4211.7393.791.694.52
Fuel, Oil & Lubricants (Rear Area Warehouse)S.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
1FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
2Transportation4.8475001.61252.1633.31.0816.73.24505.7989.70.3960.284.3
3Human Resources004.84603.23404.86603.2440006.7830.78.70.678.3
4Facility6.4510000006.4910000005.22810.69.20.639.8
5Use of Modern Technology4.8450004.84506.4966.7003.2433.34.5246.73.7238.41.4414.9
6Supply Chain Performance6.4566.71.6116.71.6116.79.7310000008.7390.20.353.60.66.2
7Flexibility1.61254.8475004.8681.8001.0818.23.2650.52.1733.71.0215.8
8Customers Relationship Management (CRM)4.8475001.61256.4910000005.68880.284.30.497.6
9Supply Relation Management;.1.6133.3003.2366.74.8610000004.4992.80.071.40.285.8
10Feedback4.8410000001.6233.33.2466.7004.4992.80.071.40.285.8
11Information Technology (IT)6.4510000005.4183.31.0816.7003.7257.61.7226.61.0215.8
12Efficiency8.0610000005.9573.32.1626.7006.5681.30.8810.90.637.8
13Customer Satisfaction8.0610000007.0386.7001.0813.37.2289.60.425.20.425.2
14Decision Making3.2310000003.2410000002.84880.144.30.257.6
15Safety/Security4.8410000003.7877.81.0822.2004.21870.142.90.4910.1
16Satisfaction3.23503.2350004.3266.72.1633.3005.9391.80.182.70.355.4
TOTAL
Medicine (Rear Area Warehouse)S.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
1Transportation8.1610000008.1610000002.8134.42.8134.42.5531.3
2Human Resources8.1680002.04207.1470003.06307.9177.51.02101.2812.5
3Facility4.0866.7002.0433.35.183.3001.0216.75.183.3001.0216.7
4Use of Modern Technology6.1210000006.1210000005.3687.50.264.20.518.3
5Supply Chain Performance10.2100000010.210000008.16801.02101.0210
6Flexibility4.08502.04252.04254.08502.04252.04257.1487.5001.0212.5
7Supply Relation Management6.1210000005.183.3001.0216.75.3687.5000.7712.5
8Feedback6.1210000006.1210000004.8579.20.264.21.0216.7
9Information Technology (IT)8.1610000008.1610000004.8559.4003.3240.6
10Efficiency8.1610000008.1610000005.6168.80.779.41.7921.9
11Quality Control4.0810000004.0810000002.5562.51.02250.5112.5
12Decision Making4.0810000004.0810000003.06750.266.30.7718.8
13Safety/Security8.1680002.04208.1680002.04207.472.50.5152.322.5
14Satisfaction2.0450002.04502.0433.32.0433.32.0433.32.8168.80.5112.50.7718.8
TOTAL87.762.0410.286.734.0811.2272.968.4218.62
Paint and Varnish (Rear Area Warehouse)S.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
1FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
2Transportation6.7844.41.6911.16.7844.48.3298.20.151.8001.2915.23.2738.63.9246.2
3Human Resources6.7850006.78508.3298.2000.151.86.4976.61.1113.10.8810.3
4Facilities6.7850006.78506.7810000000.294.34.3263.82.1631.9
5Use of Modern Technology8.4750008.47508.4710000005.9670.30.536.21.9923.4
6Supply Chain Performance6.7850006.78506.7810000003.6253.41.2318.11.9328.4
7Flexibility1.69253.39501.69256.3293.20.314.50.152.35.0374.11.0515.50.710.3
8Customers Relationship Management (CRM)3.3950003.39504.9397000.1535.081000000
9Supply Relation Management1.6950001.69503.2495.5000.154.52.6979.30.123.40.5817.2
10Feedback8.4750008.47508.4710000007.0783.40.475.50.9411
11Information Technology5.0850005.08506.6397.7000.152.36.1490.50.121.70.537.8
12Efficiency3.3933.33.3933.33.3933.38.0194.50.313.60.151.85.2662.11.4617.21.7520.7
13Customer Satisfaction10.17500010.175010.1710000008.4282.80.888.60.888.6
14Decision Making3.3950003.39503.3910000003.391000000
15Safety/Security6.7850006.78508.3298.2000.151.88.471000000
TOTAL79.668.4779.6698.150.771.0869.214.5516.25
Supply Depot (Rear Area Warehouse)S.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
1Transportation4.3266.7002.1633.34.84750.8112.50.8112.55.6888.10.233.60.548.3
2Human Resources7.0372.22.727.8005.6558.30.818.33.2333.36.5367.50.545.62.6127
3Facilities6.4910000004.8475001.61255.22810.619.50.619.5
4Use of Modern Technology6.4910000004.8475001.61255.1579.80.548.30.7711.9
5Supply Chain Performance5.4166.71.0813.31.62205.65700.81101.61206.9986.70.313.80.779.5
6Flexibility5.4171.4002.1628.63.23400.81104.03506.8484.80.546.70.698.6
7Supply Relation Management6.4980001.62204.03501.61202.42306.9986.70.384.80.698.6
8Feedback5.9591.7000.548.34.0362.50.8112.51.61255.7689.30.152.40.548.3
9Information Technology (IT)3.7877.81.0822.2001.6133.32.42500.8116.74.0784.10.469.50.316.3
10Efficiency5.9591.7000.548.34.8475001.61255.6888.10.152.40.619.5
11R&D2.783.3000.5416.70.8125002.42752.6983.30.237.10.319.5
12Quality Control4.3288.90.5411.1003.2366.70.8116.70.8116.74.4592.10.153.20.234.8
13Decision Making3.2410000001.61501.6150002.6983.30.154.80.3811.9
14Use of Modern Technology4.8610000002.4250002.42502.6955.60.8417.51.3127
15Safety/Security8.1110000006.45800.81100.81107.0787.60.465.70.546.7
16Satisfaction4.8610000003.2366.70.8116.70.8116.74.388.90.081.60.469.5
TOTAL85.415.419.1961.2912.126.6182.85.8411.37
Tyres, Tubes and NBC (Rear Area Warehouse)S.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
1FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
2Transportation4.07482.71321.69208.4710000005.8869.30.910.71.6920
3Human Resources5.42640.6882.37288.4710000005.08601.8121.31.5818.7
4Facilities5.42800.68100.68106.7810000004.9272.50.7911.71.0715.8
5Use of Modern Technology4.7556003.73448.4710000003.7944.73.3339.31.3616
6Supply Chain Performance5.0875001.69256.7810000006.1900.233.30.456.7
7Flexibility4.7570002.03306.7810000005.08750.9614.20.7310.8
8Customers Relationship Management (CRM)2.7153.3002.3746.75.0810000005.081000000
9Supply Relation Management2.71800.6820003.3910000002.71800.113.30.5616.7
10Feedback4.41521.36162.71328.4710000007.0683.30.455.30.9611.3
11Information Technology4.41651.36201.02156.7810000006.1900.111.70.568.3
12Efficiency6.7880001.69208.4710000005.08601.4116.71.9823.3
13Customer Satisfaction8.1480002.032010.1710000008.4282.80.858.30.98.9
14Decision Making0.6820002.71803.3910000003.391000000
15Safety/Security3.05362.03243.39408.4710000008.471000000
16TOTAL62.379.4928.141000077.1810.9611.86
Weapons and Armaments (Rear Area Warehouse)S.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
1Transportation5.08601.27152.1225558.90.718.42.7732.65.08601.02122.3728
2Human Resources5.51651.27151.69205.5365.30.718.42.2326.35.76681.02121.6920
3Facilities4.2462.52.5437.5004.3764.50.365.32.0530.34.75702.033000
4Use of Modern Technology2.54304.24501.69204.1949.50.8910.53.39403.05363.73441.6920
5Supply Chain Performance3.8156.3002.9743.83.4851.31.7826.31.5222.44.0760002.7140
6Flexibility2.5437.51.2718.82.9743.83.2147.41.0715.82.536.83.05451.02152.7140
7Customers Relationship Management (CRM)2.9758.3002.1241.73.5770.20.275.31.2524.62.7153.3002.3746.7
8Supply Relation Management2.1262.5001.2737.52.0560.50.277.91.0731.62.3770001.0230
9Feedback5.9370002.54305.08600.89.52.5930.55.7668002.7132
10Information Technology5.0875001.69253.6653.90.8913.22.2332.95.0875001.6925
11Efficiency3.81451.69202.97356.3374.70.273.21.8722.14.07481.69202.7132
12Customer Satisfaction7.6375002.54257.7676.30.181.82.2321.98.1480002.0320
13Decision Making2.9787.5000.4212.52.5976.30.277.90.5415.82.7180000.6820
14Safety/Security7.285001.27154.5672.90.335.21.3721.97.4688001.0212
TOTAL61.4412.2926.2761.398.827.664.0710.5125.42
USERSS.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
FAVOURABLEUNFAVLEOURABLENEUTRALFAVOURABLEUNFAVLEOURABNEUTRALFAVOURABLEUNFAVLEOURABNEUTRAL
1Efficiency10.7267.32.6116.42.6116.412.8880.81.247.81.8311.513.9987.80.845.31.117
2Supply Relation Management4.57631.45201.23175.0669.91.45200.7310.15.1971.61.1816.20.8812.1
3Information Technology1.3847.51.0937.50.43151.5954.50.8428.80.4916.81.6958.40.6823.50.5218.1
4Satisfaction13.3361.34.219.34.219.313.9364.14.2419.53.5516.415.169.53.6616.82.9813.7
5Facility5.9458.62.4624.31.7417.16.5664.71.8818.51.7116.86.8767.7219.71.2812.6
6Flexibility1.45500.9432.50.5117.51.0235.31.551.60.3813.20.8930.61.6958.20.3311.2
7Quality Control2.2551.71.3831.70.7216.72.455.11.0223.50.9321.42.7262.60.8920.60.7316.8
8Control0.8550.29200.36250.9572.90.1712.90.1814.11.2183.70.149.70.16.6
9Sourcing1.5252.50.87300.5117.51.5352.60.8428.90.5318.41.6356.10.67230.6120.9
10Transportation2.3253.31.0123.31.0123.32.4656.50.7918.21.125.32.4656.61.0524.10.8419.2
11Modern Technique0.9432.50.87301.0937.51.2543.21.1138.40.5318.41.1381.3446.20.4615.8
12Customers Relationship Management1.3847.50.87300.6522.51.1740.51.16400.5619.50.8228.31.5252.30.5619.4
13Supply Chain Strategy0.72251.45500.72251.0134.71.5653.70.3411.60.9231.61.6657.10.3311.2
14Supply Chain Performance0.58201.59550.72251.137.91.3446.30.4615.81.344.91.2643.40.3411.7
15R & D1.1626.71.96451.2328.31.8642.71.636.70.920.61.6938.91.6137.11.0424
16Cost Reduction1.88650.227.50.827.52.0671.10.5217.90.3211.12.4183.20.227.70.279.2
17Feedback3.7511.88261.67234.5563.41.4620.41.1616.24.6864.61.45201.1215.4
TOTAL54.6425.1420.2261.3622.7215.7164.6821.8413.48
FORWARD AREA WAREHOUSES.NOFACTORBELOW 8 YEARS SERVICE (%)BETWEEN 8 TO 16 YEARS SERVICE (%)ABOVE 16 YEARS SERVICE (%)
FAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRALFAVOURABLEUNFAVOURABLENEUTRAL
1Efficiency3.1321.98.1857.32.9820.88.2057.42.5117.63.5725.08.4762.51.027.54.0730.0
2Information Technology1.0419.43.2761.11.0419.42.9454.91.3625.31.0619.81.3640.02.0360.00.000.0
3Satisfaction2.0819.45.8054.22.8326.47.2467.61.6215.11.8517.34.7546.73.7336.71.6916.7
4Facility0.7420.82.3866.70.4512.51.7248.11.1231.50.7320.42.3770.00.000.01.0230.0
5Flexibility0.3016.71.0458.30.4525.00.7642.60.5329.60.5027.80.6840.00.000.01.0260.0
6Control3.4231.96.2558.31.049.78.9383.30.696.51.0910.23.0536.01.0212.04.4152.0
7Transportation0.4525.01.1966.70.158.31.2972.20.137.40.3620.41.0260.00.000.00.6840.0
8Use of Modern Technique0.7420.82.3866.70.4512.51.4640.71.5242.60.6016.72.3770.00.000.01.0230.0
9Supply Chain Performance4.4631.37.5953.12.2315.67.3751.63.0821.53.8426.99.8372.50.000.03.7327.5
10Quality2.3822.26.2558.32.0819.46.6562.01.8817.62.1820.44.0748.01.6920.02.7132.0
11Storage3.7223.18.9355.63.4221.310.8167.32.0512.83.2120.010.8580.00.000.02.7120.0
12Security1.0429.22.0858.30.4512.52.7877.80.4011.10.4011.12.3770.00.000.01.0230.0
13Feedback0.7420.82.2362.50.6016.71.6245.40.6919.41.2635.23.39100.00.000.00.000.0
TOTAL24.2657.5918.1561.7717.5920.6354.589.4924.07
1) FIGURES IN BLACK COLOUR SHOW OVERALL PERCENTAGE OF FACTORS.2) FIGURES IN BLUE COLOUR SHOW PERCENTAGE OF INDIVIDUAL PARAMETRES.
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