Filex 2011 management training day human resources

Get your free copy of the notes at www.slideshare.net/JTActiveMgmt

@JTActiveMgmt #Filex

Your Most Important Asset Is the Right People

~ Where do you find them ~~ How do you keep them ~



2



The employment world has changed


@JTActiveMgmt #Filex Become an employer of

choiceFrom Wegman’s supermarket chain:1.Pay well above industry average and then promote within the company almost exclusively from withinFrom Patagonia clothing:2.Gives employees up to 2 months per year with full pay, to volunteer with an environmental cause of their choice.3.Offers “Brain Food Classes” on surfing, yoga, time management, business communication, even European history!The Container Store4. They have a ‘Fun Committee’5.Training: 241 hours of training in year one compared with 7 as the industry standard and

then 160 hours each year thereafter.



choiceJet Blue6.JetBlue Crew member Crisis Fund – every staff member contributes to a fund which is accessed if an employee is in crisis.IDEO7.From day 1 all new employees are asked to manage a project8.Founder, David Kelly believe ‘play ignites innovative spirit’ and hence promotes fun in the work place and so design your work space in ways that express & encourage creativitySouth West Airlines:9. “A company is much stronger if it bound by love rather than be fear.”Google:10.“20% Time” – employees can spend 20% of their time at work working on individual projects. This has lead to new company offerings!



choiceIkea:11.Regular surveys to gauge morale levels of staffCommerce Bank12. ‘Kill the Stupid Rule’ – if employees suggest a better way of doing things they are paid $100.13.“You are all cult members and if you can’t buy in, this isn’t a place for you.”Vernon Hill

Read ‘Firms of Endearment’.





How do you find quality people?




1.Market your business as hard to potential employees as you do to potential members.

2.Enlist the help of your staff and members.

3.Always be looking for great staff.

Added bonus idea – keep in touch!






Identifying the champions?



Identifying the champions?

The process you go through to find your employees is the first experience your new staff will have your business, so this will set the initial culture.

Interview process – make them feel they have earned their opportunity, as they will value it more.

Interview process – put your potential employee in different situations to see how they react.

Always check references.



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Develop a holding pen


@JTActiveMgmt #Filex Keeping the champions

champions



championsAccountability for their responsibilities.Positive reinforcement of positive performance.Management consistency.Buy in to the goals for the business.Training.



champions1. I know what’s expected of me at work.2. I have the materials and equipment I need to do my work right.3. Do I have the opportunity to do what I do best, every day.4. In the last seven days I received praise or recognition for good work.5. My supervisor or someone at work seems to care about me as a person.6. Someone at work encourages my development.7. At work, my opinions seem to count.8. The mission/purpose of my organization makes me feel that my work is

important9. My coworkers are committed to doing quality work.10.I have a best friend at work.11.In the last six months have I talked to someone about my progress at work.12.I have opportunity to learn and grow at work.13.I have been fully open and honest in my responses to these statements.


@JTActiveMgmt #Filex Putting the fun into going

to workPutt For Prizes.

Pass the Parcel.

Bingo.

Win a Wii.



Top 4 To Do’s1.Why would someone want to work for you?

2.What is the type of person you want working for you? Core beliefs?

3.Develop questions and exercises for them to show you these beliefs.

4.Develop a ‘holding pen’ strategy.



Justin TamsettB.Ed (Phys & Health Education)

Feel free to contact JT: [email protected] or 0438 015 677

Follow JT on Twitter: @JTActiveMgmt

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And for more information on Active Management helping your business go to: www.activemgmt.com.au

"What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others."

Pericles

Filex 2011 management training day human resources

Business

find quality

jtactivemgmt

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find

staff

champions

employees

work