Feimatta Conteh

Creative Liveable and Smart CitiesHuman Behaviour, Culture and Public Realm in the Smart City

FutureEverything Festival Bring people together to discover, share and experience new

ideas for the future. Pioneering the practice of city-wide ‘festival as

laboratory’, encompassing art, music and discussion.

New Art Commissions As a world-leader in the digital art sector, FutureEverything commissions

artists to illustrate new ideas through creative prototypes, interactive

design and participative experiences.

Innovation Labs Produce concepts, experiences and prototypes that spark

imagination and ask questions about the implications of

smart technologies.

Design For ScienceFutureEverything has proven track record in data visualisation, citizen

science, and work with international climate science agencies. Project

Ukko breaks new ground in the embryonic climate services sector.

The Smart City…

Smart City 1.0

Smart City 2.0

Smart City 2.0

Smart City 3.0

FutureEverything activity in CityVerve – Introducing art, citizen engagement and

human centred design in a large scale IoT Smart City demonstrator

Training/consultancy on Human Centred

Design

Objective: Broaden awareness of HCD, enable

use case teams to use tools and methods in

developing their solutions

Method: Workshops, drop in sessions, toolkits,

surgeries, helpdesk.

Expected Impact: Increased understanding of

users, awareness of end user requirements in

developing technologies

© FutureEverything 2017 All Rights Reserved

Community Forums on the IoT

Objective: Connect citizens to CityVerve in

a meaningful way. Give communities a

voice in the development of solutions.

Method: Futures methods in participatory

workshops, targeted engagement with

community gatekeepers, feedback loop

through reports and follow up calls to

technology companies.

Expected Impact: Awareness and

engagement of residents, concerns

around data ownership documented.


Interventions – creative workshops

Objective: Elicit and understand citizen

issues around use cases.

Method: Creativity and participation

methods (role play, creative facilitation

techniques) used to explore issues emerging

within use cases

Expected Impact: Understanding of citizen

issues and barriers to user acceptance.


CITYVERVE COMMUNITY CHAMPIONS

Local young people, trained in role play, facilitation and filmmaking

Interventions – user testing

Objective: Test and validate technology

solutions.

Method: Creativity and participation methods

(role play, creative facilitation techniques)

used to test and validate solutions.

Expected Impact: Further understanding,

requirements and insights for solutions.


Community KPIs

Objective: Give communities a voice in

defining and measuring success for CV.

Method: Pilot implementation of

community-owned goals and measures

defined in participatory workshop.

Communities involved in qualitative

evaluation.

Expected Impact: Portion of project KPIs

defined by community.



What are Community KPIs?

COMMUNITY KEY

PERFORMANCE INDICATORS

FOR IOT AND SMART CITIES

A COLLABORATIVE FRAMEWORK

FOR PROJECT ASSESSMENTHemment et al. (2016). ‘Community Key Performance Indicators (KPIs) for

IoT and Smart Cities.’ FutureEverything Reports (FORTHCOMING)


Culture and public realm: artworks

Objective: Contribute to the dialogue between

technology and society, make tangible issues

that affect user acceptance.

Method: Open prototyping - Scope, interpret,

try, develop, deploy, reflect.

Expected Impact: Critical debate and

engagement around IoT, animation, build trust,

inform technology development.


CITYVERVE CULTURE & PUBLIC REALM

Art and experiences engaging the public in CityVerve

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FAULT LINES

artist

creative technologist

design fusionist

designer

digital artist

live visual performergames designer

maker

software developer

transdisciplinary artist

multimedia artist

FAULT LINES will support the creation of new works by artists which:

• Contribute to the dialogue between technology, innovation, culture and society.

• Work across artforms and sectors.

• Have an impact on innovation in the technology sector.

Generate engagement and dialogue at the

scale of a city

Art and design prototypes make future ideas

tangible

Scope Interpret Try

Make Deploy Reflect

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Develop insights to inform technology and service

development

Identify specific dimensions where creative input can

stimulate innovation

Develop scenarios to elaborate the IoT tech

issues & concerns

Interaction design and production of public

experiences

What can art do?

➔ Enable us to experience future

technologies and services that do

not yet exist

➔ Prototype conceptual ideas around

ethical issues

➔ Highlight potential roadblocks to

user acceptance before they are

encountered

➔ Ask deep and difficult questions in

accessible ways

➔ Engage the imagination and

emotions

How can art contribute to technology innovation?

➔ Requirements gathering

➔ User testing

➔ Experience readiness levels

➔ Address barriers to user

acceptance

Thanks

Feimatta Conteh

[email protected]

mailto:[email protected]

Feimatta Conteh

Government & Nonprofit