FedEx FRMS Journey from Experience to EvidenceFedEx FRMS Journey from Experience to Evidence March 2017 Richard Lewis (Federal Express Corporation) ... FedEx ALPA , [email protected]

FedEx FRMS

Journey from

Experience to Evidence

March 2017

Richard Lewis (Federal Express Corporation)

340+ trunk aircrafts

17000+ flights a month

12 global sort hubs

375+ airports

5 different aircraft types

220 Countries and Territories

FedEx Flight OperationsBy Numbers, Fleet and Operating Statistics

6 Crew

Bases World

Wide

More than

4,600

Pilots

Operated by

Global Air Network

3

FRM Timeline

4

Fatigue Mitigation – experience based to evidence based

1985

Duty Time Limits

Time of Report

1986

Sleep Facilities for Night Duties

1987

NASA – backed Alertness study

1998

CircadianRhythmAwareness

Company / Union SIG Schedule Review

2001

Fatigue Education Mitigation and Sleep Management

2006

Discipline-Free FatigueCalls

Industry participation Ultra Long Range flying regulation attempts

2008

Sleep Scientists Consulting / Education

Duty/Flight/Time

Regulation Committee

MOU – Data Collection

20112009

Fu

ture2007 2012

Fatigue Event Review Committee

ScientificData Collection

2013 - 2016

Fatigue Event Report System

FRMP Commitment to FRMS principles

Sleep Rooms MEM/CDG

Wakeup Call Program

CBA-Proactive FRMS Systems

FedExAlertnessMathematicalModel

5

Negotiated Letter of Agreement with pilot union for data collection

Data Collection / Validation / Base Lines

• Sleep and Performance Research Center (WSU)– Dr. Greg Belenky and Dr. Hans Van Dongen providing

oversight to model validation and building FRMS

Actigraph KSS / SP

Data Collection Management Process @ FedEx

6

Data Collection Status

7

Study Design # Of Subjects Status of Study

IND 4 Consecutive Nights 54 Pilots Review Complete

AFW 4 Consecutive Nights 17 Pilots Review Complete

CDG 4 Consecutive Nights 33 Pilots Review Complete

Memphis – AM Out and Backs 45 Pilots Review Complete

HKG multiple nights design 40 Pilots Review Complete

Go Around the World – Westwards 94 Pilots Data Collection – In Progress

Go Around the World – Eastwards 81 Pilots Data Collection – In Progress

Sling Shot Designs 25 Pilots Data Collection – In Progress

International – Any Augmented Ops 20 Pilots Data Collection – In Progress

5 Night Sequence 15 Pilots Data Collection – In Progress

FERC Pairings 60 pilots Data Collection – In Progress

Total - 484

Predicted vs Actual Sleep

8

HTS1 HTS2 HTS3

HTS4

Pre

Sleep

Pre

SleepPre

Sleep

Pre

Sleep

Pro

babili

ty

Post

Sleep

Post

Sleep

Post

SleepPost

Sleep

Observed

Predicted

HTS – Hub Turn Sleep

Put Data into Use

9

Contractual Changes, Predictive Proactive Reactive, FERC

8-in-24 Designs, 32-in-120 Designs

Hub Nap Room (4h to 5h). Short-Long Design with Hub Turns

Wakeup Call Program

Crew Rest Facility – Enhancement Projects

Other Tactical Changes

•Pairing Designs, Procedure Changes, Disputes, CRS Best Practices

Predictive Proactive and Reactive FRM – Tool Set

Predictive FRM

Pairing Risk Analyzer

Fatigue Modeling

Proactive FRM

Data Collection & Analysis

Self Reporting / Feedback

Fatigue Surveys

Reactive FRM

Fatigue Event Management

Fatigue Reports

DNA Repository | Fatigue Model

Hybrid Approach for Proactive FRM

Proactive FRM

Fatigue Events

Risk Assess

Fatigue Model

12

Acknowledgments

All FedEx Pilots

Rich Lewis, Federal Express Corporation, [email protected]

Paul P. Hagerty, FedEx ALPA , [email protected]

Robert B Bassett, FedEx ALPA, [email protected]

Suresh Rangan, FedEx Express Corporation, [email protected]

APPENDIX

• 234 sleep rooms in Memphis (added 129 rooms at $3.4M in 2013)

• Additional Sleep rooms in CDG, KIX

• Sleep room facilities also available in IND, AFW, OAK

• Wakeup Program for Hub Operations

• Outstation rest facilities (standardization in progress)

• Approximately 65% of hub departing trips (at night) can benefit from

nap type mitigation (234 out of 350 pilots)

• Use superior hotel rooms, with monitoring of day sleep quality

(monitored by committee made up of pilots and company)

Mid-Trip Rest Maximized

15

Sleep Rooms

Refreshing Facilities

Intermediate Stop > 1.5 hours – 4 hours rest facility

> 1.5 hours – 5 hours (in sort) sleep room

> 4 hours (without sleep room) hotel room

777 Sleep Quarters

Fatigue Working Groups

SIG

• Review pairing designs

FERC

• Reviews Fatigue Related schedules (Proactive/Reactive

DCSC

• Manages Data Collection and presents to FRMG

• Works with PRPs

FRMG

• All Stakeholders

• Higher authority

SIG Scheduling Improvement Group

FERC Fatigue Event Review Committee

DCSC Data Collection Steering Committee

PRP Primary Research Partners

FRMG Fatigue Risk Management Group