FEDERATION OF TAX ADMINISTRATORS ANNUAL … Annual... · FEDERATION OF TAX ADMINISTRATORS ANNUAL MEETING June 11-14, 2017 ... Compliance Updates on Sales ... Taxpayer and Preparer

FEDERATIONOFTAXADMINISTRATORSANNUALMEETING

June11-14,2017

WestinSeattle,Washington

WESTIN

WESTIN

GettingtotheChihulyonTuesday

Youwillbe takingSeattle’sMonorail to theTuesdayeveningbanquet and (eye-popping) tour of the Chihuly. Here’severythingyou’llwanttoknowaboutgettingtoandfromthisspecialeveningevent.WashingtonstaffwillhelpguideyoutotheMonorailstation,lessthanablockfromtheWestin.Walkoutthedoorneartheconcierge and the restaurant, cross Fifth Avenue, crossStewart Street, enter Westlake Center Mall, and take theescalators to theMonorail platform on the third floor. YoucanalsoaccesstheMonorailplatformbythestairsorelevatoronFifthAvenue.Again,theMonorailPlatformisonthethirdfloor.YOUR FTA ANNUAL MEETING NAME BADGE IS YOURMONORAIL TICKET. Just show the badge for entry to theMonorail.(Withoutabadge,thecostis$2.25eachway,cashonly.)Attheendofthetwo-minutetrip,youwillexitattheSeattleCenter station, adjacent to the Space Needle. There are nostopsbetweenthetwostations.We’ll direct you to the entrance of the Chihuly, just a fewyardsaroundtotherightoftheSpaceNeedle.At the end of your evening, youwill exit the event and findyourselffacingtheentrancetotheMonorail,whichmakesforan especially easy return to the Westin. Again, your namebadge is good for entry onto the Monorail for the entireevening. Washington staff will help guide you back to theWestin.

OURSPECIALTHANKS

TOTHECONFERENCEHOSTTEAM

VikkiSmith,DirectorWashingtonStateDepartmentofRevenue

FTAPlanningCommitteeMembers

HeatherBoePattyCourieDeniseErtmanCindyHarrisSusieLaPalm

BarbaraMurphy

EVERYTHINGATAGLANCE

Sunday

2p.m.–8p.m. ConferenceRegistration(Registration

remainsopenduringconferencehours)

FoyeroftheGrandLeveloftheWestin

6-8p.m. OpeningMeet-and-GreetReception

WestinFifthAvenueRoom

MondayandTuesday7:45a.m. Privatemeet-and-greetfornew

commissioners(Mondayonly) GrandCrescent8-9a.m. CommissionersOnlyBreakfast

(MondayandTuesday)GrandCrescent

8-9a.m. ContinentalBreakfast Foyer9a.m.–Noon GeneralSession

GrandBallroomINoon–1:30 Luncheon(providedMonday,onyour

ownTuesday)

EVERYTHINGATAGLANCE

1:30-5p.m. ConcurrentSessions

TechnologyGrandBallroomI

LegalGrandBallroomII

Compliance(Monday)Vashon Management(Tuesday)Vashon

SponsorSolutionSeriesGrandCrescent

6–9p.m. ReceptionandBanquet(Tuesday)

ChihulyGlassandGarden Exhibitsopenat6p.m.Thebuffet

dinneropensat7:15.Theindoorgallerieswillcloseat7:30.Theoutdoorgardengalleriesremainopenuntil10:45p.m.

Wednesday

9–9:30a.m. FTABusinessMeeting(opentoall)

GrandBallroomI9:30a.m.–Noon GeneralSession

GrandBallroomI

2017FTAANNUALMEETINGPROGRAM

Monday,June12 8-9a.m. CommissionersOnlyBreakfast GrandCrescent8-9a.m. ContinentalBreakfast Foyer 9a.m.–Noon GeneralSession GrandBallroomI

Presiding: KevinSullivan,Commissioner,Connecticut

DepartmentofRevenueServicesandPresident,FTABoardofTrustees

WelcomeVikkiSmith,Director,WashingtonStateDepartmentofRevenue

WhatSecondGradersAlreadyKnow:10LessonsforLeadingGovernmentTransformationPeterHutchinson,AccenturePublicServicesStrategy

Break

StateImplicationsofFederalTaxReform(OtherFederalInfluencesPressingonStateTaxation)Moderator:HarleyDuncan,KPMGPanelists:KarlFriedan,CouncilonStateTaxation;NonieManion,ActingCommissioner,NewYorkStateDepartmentofTaxationandFinance;andMichaelHeffernan,Commissioner,MassachusettsDepartmentofRevenue

PresentationofFTAAwardsSpecialPresenter:HarleyDuncan,KPMG

TonyMastin,Oklahoma,Winner,HarleyT.DuncanAwardforLeadershipandService

AndyGerlach,acceptingforSouthDakota,co-winneroftheAwardforTechnologyApplication

DianeHardt,acceptingforWisconsin,co-winneroftheAwardforTechnologyApplication

CaliforniaFranchiseTaxBoard,honorablemention,AwardforTechnologyApplication

CourtneyKay-Decker,acceptingforIowa,Winner,AwardforResearch

Noon–1:30p.m. LuncheonGrandBallroomIII1:30–5p.m. ConcurrentSessions

FocusedTrainingonBuildingaTaxUniversityFifthAvenueTechnologyGrandBallroomILegalGrandBallroomIIComplianceVashonSponsorSolutionSeriesGrandCrescent

DeepDiveintoTraining

FifthAvenue

FocusedTrainingonBuildingaTaxUniversity

JacobFoy,NewJerseyDivisionofTaxation,Trainer

Thosewhohaveregisteredforthisspecialtraininghaveacoloreddotontheirnamebadges

Technology

GrandBallroomI

FTATechnologyAwardWinners

Wisconsin-IncomeandWithholdingMatchingforFraudProtectionandReconciliationDianeHardt,WisconsinSouthDakota-SpecialEventsApplicationforOnsiteTrackingandCollectionAndyGerlach,Secretary,SouthDakotaDepartmentofRevenue

TaxAgencyLong-TermModernization—IncrementallyNeenaSavage,TaxAdministrator,RhodeIslandDivisionofTaxation

Virginia'sNewPresenceontheWeb:UsefulTipsonUpdatingYourWebsiteCraigBurns,Commissioner,VirginiaDepartmentofTaxation

TheFutureisHere:HowArtificialIntelligenceisTransformingTaxAdministrationAlejandroLiraVolpi,AccentureGlobalRevenue

LegalandTaxPolicy

GrandBallroomII

ReviewoflegalcasesBruceFort,MultistateTaxCommissionMarilynWethekam,HorwoodMarcus&BerkHowtoAddressYourTaxResolutionControversies,andWhyYouShouldCourtneyKay-Decker,Director,IowaDepartmentofRevenueDavidBrunori,Quarles&Brady

MarijuanaImplementationPanel:PatOglesby,CenterforNewRevenueandformerchieftaxcounseloftheSenateFinanceCommittee;DavidGau,ExecutiveDirector,CaliforniaBoardofEqualization;MichaelHeffernan,Commissioner,MassachusettsDepartmentofRevenue;andJimMorgan,WashingtonStateLiquorandCannabisBoard

Compliance

Vashon

ComplianceUpdatesonSalesSuppressionAuditsandAuditSamplingMikeChertude,WashingtonState

Multi-GenreAnalyticsandAdvancedPatternDetectioninComplianceandFraudDetectionElaineCrutchly,Teradata

APeekInsideCollectionAgenciesCharlieHelms,AllianceOneReceivablesManagement

UsingPredictiveAnalyticsandDatatoEnhanceAccountsReceivableManagementTedLondon,FICO

SponsorSolutionSeries

SpecializedcontentprovidedbyMarketingPartners

GrandCrescent

BloombergBNA

1:30p.m.-2:15p.m.

ThePowerofTechnologytoAccurately,Fairly,andEfficientlyCollectStateCorporateIncomeTaxRevenue

Learnhowto leverageBloombergBNA’sStateTax™Analyzersoftwaretotargetreturnsworthauditing;analyze impactsofstate tax adjustments, propose changes, and close auditsfaster; provide process improvements; and position your taxexaminers and agents to accurately, fairly, and efficientlycollectmorestatecorporateincometaxrevenue.NOTE:IRSusesBloombergBNACorporateTax™AnalyzertoachievethesameresultsattheFederallevelforoveradecade!

RashidNur,ExecutiveDirectorBusinessDevelopment,BloombergBNA,SoftwareDianeTinney,DirectorProductManagement,BloombergBNA,SoftwareRyanSheehan,BusinessAnalyst–SubjectMatterExpert,BloombergBNA,Software



GrandCrescent

FastEnterprises

2:25p.m.-3:10p.m.

ThisisYourBrainonTaxes

The brain does not function as logically and rationally aswemay think. In fact, human behavior is driven by a strangecombination of perception, attitudes, and social norms. Thefields of social psychology and behavior economics provideinsight into what induces compliant tax behavior and,conversely, why people cheat. These insights can help taxadministrators improve voluntary compliance and buildenforcementprogramsthataretrulyeffective.

WillRiceDirectorFastEnterprises



GrandCrescent

RevenueSolutions,Inc.

3:20p.m.-4:05p.m.

CombatingRefundFraud:RecentTrendsandSuccessfulPreventionTechniques

Areyoubeingbeatenbycriminalsandcyber-thieves?Youmaybe stopping some refund fraud, but are you applying allavailable fraud prevention techniques? This solution seriespresentation will describe how the most recent trends inrefundfraudhavedriventaxagenciestochangethewaytheyapproach identity theftand identify falsifiedclaims,andhowthe effective use of internal and external data, appliedanalytics, and industry best practices has successfullyimpacted the number of fraudulent refunds being sent tofraudsters.

KevinFrisoliDirectorRevenueSolutions,Inc.



GrandCrescent

HarmaribyLTAS

4:15p.m.-5:00p.m.

TaxDiscoveryBeyondthePhonebook

Historically many revenue discovery projects rely on thephone book: indisputable, public, complete and (mostly)accurate. Modern versions of phone book discovery includeIRMF data (from 1099K), and even simple keyword searchesonline can bring back directories of data. However, manyweaknesses exist with some of these methods that can beovercomebyaccessingonlinedatabaseswithefficiency.Learnhow to leverage online classifieds, e-commerce, satellitemaps, and machine learning to solve some of the mostchallenging problems to state revenue agencies today.Applications will target short term vacation rentals, sharingeconomy, cash economy, warehouse/logistics nexus, taxableserviceproviders,autoparts,MontanaLLC-registeredvehiclesandmore.

AllenAtamerCEOandPrincipalEngineerHarmaribyLTAS


Tuesday,June13

8-9a.m. CommissionersOnlyBreakfast

GrandCrescent8-9a.m. ContinentalBreakfast

Foyer9–Noon GeneralSession

GrandBallroomIPresiding: KenRoberts,Chairman,IdahoTax

Commission,andFirstVicePresident,FTABoardofTrustees

SuccessionPlanning:FrameworkforEmployeeDecisionMakingNonieManion,ActingCommissioner,NewYorkStateDepartmentofTaxationandFinanceBreak

HowtoMaketheMostofYourMillennialWorkforce(ABriefPrimer)MichaelZaydonandAnneDonovan,PricewaterhouseCoopersLLP

WhatTaxAgencyExecutivesNeedtoKnowabouttheSharedFightAgainstRefundFraud(APrimer)Panel:JonathanLyon,FTA;DoreenWarren,IdahoTaxCommission;RyanMinnick,FTA

SavetheDateforNashville–June3-6,2018DavidGerregano,Commissioner,TennesseeDept.ofRevenue


Tuesday,June13

Noon–1:30 Lunch-Onyourown1:30–5p.m. ConcurrentSessions

TechnologyGrandBallroomILegalGrandBallroomIIManagementVashonSponsorSolutionSeriesGrandCrescent

Technology

GrandBallroomI

IndustryPartnersinE-File:NationalAssociationofComputerizedTaxProcessorsPanel:MimiNolan,H&RBlock;AngelaCamp,Intuit;andMarkCastro,PetzEnterprises

CybersecurityandtheStateTaxThreatEnvironmentTimHastings,FireEye

AvailableTechnologythatwillHelpYouAuthenticateTaxpayersJulieMageePanel:OverviewofSecuritySummitEfforts—NationalStandardsandRecommendationPanelists:TamaraPowell,IRS;DoreenWarren,Idaho;JulieMagee,ETAAC

NewRolefortheElectronicTaxAdministrationAdvisoryCouncil(ETAAC)OverviewofSecuritySummitEfforts—NationalStandardsandRecommendationsNewandNewlyEvaluatedAuthenticationMeasuresExpandingCooperativeInformationSharingStepsRecoveringFraudulentRefundMonies—NewToolsareAvailableHoldingE-FileVendorstoHigherSecurityStandardsTaxpayerandPreparerFraudMessaging—IsourMessageGettingThrough?New(andExpected)ThreatVector—ExploitationoftheTaxProfessionalandEmployerCommunitiesOperationoftheInformationSharingandAssessmentCenter(ISAC)—Wednesdaygeneralsessionpreview

LegalandPolicy

GrandBallroomII

Panel:Quill,ThenandNowPanelists:KevinSullivan,Commissioner,ConnecticutDepartmentofRevenueServices;AndyGerlach,Secretary,SouthDakotaDepartmentofRevenue;NonieManion,ActingCommissioner,NewYorkStateDepartmentofTaxationandFinance;FredNicely,COST;ChristineMesirow,OhioOfficeoftheAttorneyGeneral;MaxBehlke,NationalConferenceofStateLegislatures

Panel:PartnershipAudits:UnderstandingandDealingwiththeChangeModerator:HelenHecht,MultistateTaxCommissionPanelists:SueLeighton,PennsylvaniaDepartmentofRevenue;NikkiDobay,COST;TraceeAbel,MontanaDepartmentofRevenue

Panel:ChallengesoftheNew(home-and-ride)SharingEconomyPanelists:LizMalm,MultiStateAssociates;RichardCram,MultistateTaxCommission;SteveKranz,McDermott,WillandEmery

Management

VashonGettingUnstuck:TrustRepairStrategiesWendyFraser,Ph.D.,FraserConsulting,LLC

Three-minutebreak

MillennialsintheWorkplace:FindingValueintheNextGenerationofYourWorkforceMichaelZaydonandAnneDonovan,PricewaterhouseCoopersLLP

Note:Thefullbreakwillbeat3:30

Maryland'sApproachtoDevelopingandTrainingFutureLeadersSharonneBonardi,DeputyComptroller,OfficeoftheMarylandComptroller

AchieveCustomerSatisfactionThroughaMoreRobustWebsiteMorganPowers,TennesseeDepartmentofRevenueDonGraham,AlabamaDepartmentofRevenue

SponsorSolutionSeriesSpecializedcontentprovidedbyMarketingPartners

GrandCrescent

ASRAnalytics

1:30p.m.-2:15p.m.

MachineLearning–TheFutureofTaxpayerCompliance

Find out how machine learning technology can help youdiscover areas of non-compliance that were previouslyhidden. Business Tax compliance through state-of-the-artanalytics is the focus of this session with ASR AnalyticsPrincipal, JeremyHoward.By leveragingproprietarymachinelearning algorithms designed to automatically detectpreviouslyunrecognizedpatterns,muchcanbediscovered indatayoualreadyown.As thesolutionevolveswith incomingdata, sowill yournon-compliance team.Highpriority targetswill automatically be identified without human intervention.Thisallowsyourteamtospendlesstimeidentifyingleads,andmore time increasing revenue generation. Come see howMachine learningandanalyticscanhelpyouragency identifyfraudandnon-complianceinSalesTaxandotherBusinessTaxthatmaycurrentlybegoingunnoticed.

JeremyHowardPrincipalASRAnalytics


GrandCrescent

PonderaSolutions

2:25p.m.-3:10p.m.

Analytics,Audits,andAction:Non-complianttaxpayersandrevenuerecoupment

Pondera'ssystemforTaxandRevenuebringsnextgenerationdata analytics and human innovation to tax compliance andimproved audit selection. Pondera's system will help yourauditorsimprovetheselectionofpotentialcompliancetargetsthroughanalyticaltools,alerts,anddashboards.Theresultsofusing our system allow you to develop expectations andprofiles of reporting behavior for compliant and non-compliant taxpayers giving your audit divisions the ability tofocus limited resources on taxpayers with specificcharacteristicsthatindicateastronglikelihoodofunpaidtaxesthrough failure to register, failure to remit, and/or under-reporting. You will see revenues increase through theimproved identification of non-compliance.With 38 years ofexperience at the Florida Department of Revenue, PeterSteffens will talk about how Pondera's system improvesbusiness tax compliance through advanced analytics andtechnology.

PeterSteffensSeniorTaxandRevenueConsultantPonderaSolutions


GrandCrescent

Teradata

3:20p.m.-4:05p.m.

TeradataSolutionSeries–EnhancingTaxComplianceandAnalyticsutilizingaDiscoveryPlatformtoDriveGreaterinsightswithNewData

In this Solution Series, Teradata will show the benefits ofeasily bringing in new sources of data to enhance taxcompliance and analytics. Teradata will demonstrate newcapabilitiesleveragingtoolssuchastextmining,pathanalysis,wordassociations,etc.Also,enablingthisanalysistobedoneacross multiple platforms (structured and unstructured)wherethedataresidestoday(i.e.Hadoop,Oracle,SQLServer,etc.).

LesArnold,Sr.SolutionArchitectTeradata

BillDamico,Sr.SolutionArchitectTeradata


GrandCrescent

AuthenticAID,Inc.

4:15p.m.-5:00p.m.

Getting20%MorefromtheTreasuryOffsetProgram

The TreasuryOffset Program (TOP) is a tremendous tool forcollecting tax debts. However, are you using the tool to getthemostoutoftheTOPprocess?ThissessionwilldiscussTOPprocessingatahighlevelandinformtheaudienceonwaystoincreasedatamatchesandrevenueforthestate.

Balaji"Raj"RajanCEOAuthenticAID,Inc.

DwightVignaSeniorVice-PresidentAuthenticAID,Inc.

6–10:45p.m.ClosingReceptionandBanquet ChihulyGardenandGlass Monorail instructionsare includedonpage3of thisbooklet.Yourbadge isallyouneedfor theMonorailandtheChihuly.Self-tours of the exhibits are available from6 p.m.An audiotourisavailableifyouhaveaWi-Fi-enabledsmartphone.TheChihuly Wi-Fi password is posted on a wall. Appetizers andbeveragesareavailablefrom6p.m.Beveragesareavailableatthebeginningandat theendof thegalleries.Appetizerswillbe passed in the fourth, fifth and sixth galleries. You areencouraged to wander among all the galleries with yourbeverages until about 7:30 p.m. A buffet dinner will beavailablebeginningat7:15p.m.Youwillwant tospendtimestrollingthroughtheoutdoorgardens,whichencircletheglassdining area. The outdoor garden galleries remain open until10:45 p.m. Please note that the famous “glow” begins atnightfall,which in thenorthern latitudes isaround8:30p.m.Remember also that your return will be on the Monorail,whichisstepsawayfromtheGardenexit.


Wednesday,June148-9a.m. ContinentalBreakfast

Foyer9–9:30a.m. FTAAnnualBusinessMeeting

GrandBallroomI9:30–noon GeneralSession

GrandBallroomIPresiding: AndyGerlach,SouthDakota

DepartmentofRevenueandSecretary,FTABoardofTrustees

9-9:30a.m. FTABUSINESSMEETINGOpentoall;theseniorrepresentativefromeachFTAmemberagency is requested to attend and vote on Resolutions andnominationsfortheBoardofTrustees.FTAmembersarethe50 state tax agencies, Philadelphia, New York City and theDistrictofColumbia.

9:30–Noon GENERALSESSION

Congratulations,YouHaveanISAC.NowWhat?Chairs,ISACPartnership:CourtneyKay-Decker,Director,IowaDepartmentofRevenue;ToddEgaas,InternalRevenueService;MikeBeebe,InternalRevenueService;BernieMcKay,Intuit

ReachYourGoals:OvercomingObstaclesundertheMostDifficultConditionsHelenThayer,AuthorandAdventureExplorer

11a.m.–noonCPE/CLETrainingonEthicsTrainer:GlennC.McCoy,Jr.,J.D.,KPMG

Noon Adjourn

FTAThanksOurMarketingPartners

SilverPartners

CGITechnologies&Solutions,Inc.

LexisNexisRiskSolutionsMathtech,Inc.

MorphoTrustUSA

BronzeMarketingPartners

ADP,LLCAltriaGroupDistributionCompany

EOSUSAEvershedsSutherland(US)LLP

MicrosoftOliverWyman

FTAThanksourGoldMarketingPartners

FEDERATION OF TAX ADMINISTRATORS ANNUAL … Annual... · FEDERATION OF TAX ADMINISTRATORS ANNUAL MEETING June 11-14, 2017 ... Compliance Updates on Sales ... Taxpayer and Preparer

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