February 11, 2014 Mr. Mark Dimondstein President American Postal Workers Union, AFL-CIO 1300 L Street, NW Washington, DC 20005-4128 Dear Mark: Certified Mail Tracking Number: 7013 1090 0002 4435 7215 As information, enclosed is a copy of the first Post Implementation Review for the Chillicothe, Ohio Customer Service Mail Processing Center (CSMPC) Area Mail Processing (AMP). In accordance with the Non-Disclosure Agreement dated February 11, 2013, the Postal Service is providing both redacted and unredacted copies of the PIR. If you have any questions, please contact Rickey Dean at extension 7412. Sincerely, Patrick M. Devine Manager Contract Administration (APWU) Enclosures (CA2014-119)
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February 11, 2014 Mr. Mark Dimondstein 7013 1090 0002 4435 ... · Athens OH CSPMC (Athens) and Dayton OH P&DC (Dayton) Operations were also transferred into Columbus OH P&DC operations.
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February 11, 2014
Mr. Mark Dimondstein President American Postal Workers
Union, AFL-CIO 1300 L Street, NW Washington, DC 20005-4128
Dear Mark:
Certified Mail Tracking Number: 7013 1090 0002 4435 7215
As information, enclosed is a copy of the first Post Implementation Review for the Chillicothe, Ohio Customer Service Mail Processing Center (CSMPC) Area Mail Processing (AMP).
In accordance with the Non-Disclosure Agreement dated February 11, 2013, the Postal Service is providing both redacted and unredacted copies of the PIR.
If you have any questions, please contact Rickey Dean at extension 7412.
Sincerely,
Patrick M. Devine Manager Contract Administration (APWU)
Enclosures
(CA2014-119)
Type of Distribution Consolidated: Destinating Facility Name & Type: Chillicothe CSMPC
Street Address: 40 S Walnut St City: Chillicothe
State: OH 50 Facility ZIP Code: 45601
District: Cincinnati Area: Eastern
Finance Number: 381575 Current 30 ZIP Code(s): 456
Miles to Gaining Facility: 54.9 EXFC office: Yes
Plant Manager: David Huelsbeck Senior Plant Manager: Chris H Smith
District Manager: Charles P McCreadie
Facility Name & Type: Columbus OH P&DC Street Address: 2323 Citygate Dr
City: Columbus State: OH
50 Facility ZIP Code: 43218 District: Cincinnati
Area: Eastern Finance Number: 381793
Current 30 ZIP Code(s): 430-433, 437, 438 EXFC office: Yes
Plant Manager: Chris H Smith Senior Plant Manager: Chris H Smith
District Manager: Charles P McCreadie
Approval Date: February 23, 2013 Implementation Date: Apr-01-2013
PIR Type: 1st PIR
REDACTED
Date Range of Data: Apr-01-2013: Sep-30-2013 Processing Days per Year: 310
Bargaining Unit Hours per Year: 1,745 EAS Hours per Year: 1,822
Date of DAR Factors/Cost of Borrowing/
New Facility Start-up Costs Update June 16, 2011
Date & Time this workbook was last saved: I 01-16-2014 12:03
Area Vice President: Vice President, Network Operations:
Area AMP Coordinator: NAI Contact:
Joshua D. Colin David E. Williams Bob Roseberry Gary T. Curran I Todd Katkow
PIR Data Entry Page
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Executive Summary Last Saved January 16, 2014 Date Range of Data:
Total Annual Savings $1,635,214 $1,508,831 $126,383
Total One-Time Costs $0 $16,120 ($16,120)
Total First Year Savings $1,635,214 $1,524,951 $110,263
Staffing Craft Position Loss (24) (25) 1
PCES/EAS Position Loss 3 7 (4)
PIR Executive Summary
Summary Narrative Last Saved: January 16, 2014
Losing Facility Name and Type: Chillicothe CSMPC Current SCF ZIP Code(s): 456
Type of Distribution Consolidated: Destinating
Gaining Facility Name and Type: Columbus OH P&DC Current SCF ZIP Code(s): 430- 433, 437, 438
The Eastern Area, with the assistance of the Cincinnati District, has completed the first Post Implementation Review (PIR) of the Area Mail Processing (AMP) that consolidated destinating mail from the Chillicothe Ohio CSMPC into the Columbus Ohio P&DC. The transfer of destinating mail from the Chillicothe Ohio CSMPC to the Columbus Ohio P&DC began on January 16, 2013 and the implementation was completed on January 23, 2013. The data for the pre-AMP period was July 2010 though June 2011 and included all operations for the Chillicothe Ohio CSMPC and the Columbus Ohio P&DC. The data for the 6-month PIR is April 01, 2013 thru September 30, 2013.
Athens OH CSPMC (Athens) and Dayton OH P&DC (Dayton) Operations were also transferred into Columbus OH P&DC operations. These concurrent activities added workload to Columbus and had a direct impact on the workhours and costs reported in this PIR. The implementation of the Athens AMP was completed by January 09, 2013. Columbus began cancelling Dayton's originating mail on February 02, 2013. The Dayton originating AMP was finalized on February 08, 2013.
Financial Summary:
Combined Losing and Gaining Facility Data:
Function 1 Workhour Costs
PCESJEAS Workhour Costs
Transportation Costs
Maintenance Costs
Space Savings
Total Annual Cost
Total One-nme Costs
Total First Year Costs
Pre AMP $68,708,162
$6,710,504 $9,504,005 $1,061,574
$27,120,177
$0
$113,104,423
First PIR Vs Pre-AMP
Total Annual Savings Total One-Time Cost Total First Year Savings
The first PIR savings is above the proposed first-year savings of $110,263. The consolidation transferred an average daily volume of 180,000 pieces FHP from the Chillicothe CSMPC to the Columbus P&DC. Transportation was realigned to maintain the overnight service commitments between 456 Chillicothe and 430-433, 437-438, 457 Columbus. The PIR includes impacts that can be attributed to the following concurrent activities that occurred after the completion of the AMP package and whose impacts were not reflected in the Pre-AMP base periods for either Athens or Columbus.
• AMP of Athens OH CSMPC implemented on January 16, 2013 with a proposed F1 work hour, Transportation and Maintenance costs in Columbus totaling $148,389.
• AMP of Dayton OH P&DC originating Mail implemented on February 02, 2013 with a proposed F1 work hour, , Transportation and Maintenance costs in Columbus totaling $4,006,158.
Customer Service Considerations:
The EXFC overnight, 2-day and 3-day mail service performance is shown below for the Chillicothe Ohio CSMPC and the Columbus Ohio P&DC.
The EXFC overnight, 2-day, and 3-day mail service performance has degraded slightly for Chillicothe since the AMP had taken effect. Columbus EXFC Overnight and 2-day service degraded slightly in 04 Fy 2013. Columbus has put measures in place to improve Overnight and 2-day and 3-day service and will continue to monitor progress.
No change to Retail or BMEU operations.
Transportation Changes:
The approved AMP projected an annual Transportation cost of $38,012. The first PIR projects a cost of $95,743. Highway routes had to be adjusted to deliver the DPS Mail to the units on time. Trips were split to accommodate the additional volume from Columbus.
PIR Summary Narrative
Staffing Impacts:
The approved AMP proposal identified a reduction of 1 craft employees and an increase of 4 EAS employees. Complement data at the end of the final PIR period shows that complement in Chillicothe has decreased by 1 craft employee over the Pre-Amp number. The Total increase over the proposed craft staffing is 25 employees. This number is addition of craft employees in Columbus to accommodate the increased workload. EAS Staffing in Chillicothe has been reduced by 1 employee. EAS Staffing in Columbus has been reduced by 6 positions vs. the Proposed-Amp number. Columbus has reduced EAS Staffing by 2 positions vs. pre-AMP staffing levels.
Craft 1 33 32
Ma ent 4 3 (1) 84 78
1 Craft= FTR+PTR+PTF+Casuals
1 : 17 1 1 : 16 1 : 11
1 8 1 : 36 1 : 31
1 Craft= FTR+PTR+PTF+Casuals 2 Craft= F1 + F4 at Losing; F1 only at Gaining
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PIR Summary Narrative
Maintenance Impacts:
The approved AMP projected an annual Maintenance savings of $68,210 with the consolidation of the destinating operations into the Columbus Ohio P&DC. The CSBCS Machines were removed from the Chillicothe office, and the mail was moved to the Columbus P&DC for processing. The first PIR is projecting an annual cost of$ 939,988. This is due to additional work performed at Twin Rivers drive to facilitate future Mail Consolidation projects, and to remove the CSBCS Machines from Chillicothe. This is due to increased staffing in Maintenance, and in-house work performed at Twin Rivers Drive to accommodate the future mail consolidations (Dayton OH P&DC destinating operations). The work performed was to prepare the building to move the AFSM 100 Machines to Twin Rivers drive to make room for additional DBCS Machines at Citygate.
Space Impacts and One-Time Facility Costs:
The approved AMP projected $16,120 for one-time costs associated with the AMP. The total one-time cost associated with this AMP is $0. This is a savings of $16,120.
PIR Summary Narrative
Service Performance and Customer Satisfaction Measurement Last Saved: January 16, 2014
Customer Satisfaction Measurement (CSM) became Customer Experience Measurement 2010. Data reflects most recently completed quarter available in CEM.
Overall Satisfaction (Overall Experience) Satisfaction with Receiving (Experience with receiving)
............... , ............ ;;;;::.:..:. .... :.:.: ........... ; ............. ~ .. : .. :.:.: .. :.: ......... JSatisfaction with Sending (Experience with sending) : ........... + ........... : .. :...:.: .. : .. ::. ....... +········=.::.:.:..:: .......... 1satisfaction with most frequently visited PO (Experience with most frequently visited PO)
I 67.82% 43.45% Satisfaction with most recent contact with USPS (Experience with most recent contact witt ·~·r~ .... e29oo/:··~r··· s4~6ao/o ......... Likely to recommend the USPS
PIR Service Performance and Customer Satisfaction Measurement
Workhour Costs -Combined Facilities
I Combined Facilities I Last Saved January 16,2014
PIR Type*: ~·:~.: ,~..:.:;,o.:;::;:::;"-;..-;::::-:::::::::::J7.~61f.:>
Type of Distribution Consolidated: ---·--... Q.~~n,a,tin-"'gc_ __ _ Date Range of Data: -~ ...... ~~~~.~~~- to _S!E::~~~-·- .. ·-·-
Losing Facility : Chillicothe CSMPC PIR Type: 1st PIR Type of Distribution Consolidated: Destinating Date Range of Data: Apr-01-2013 --to Sep-30-2013
Place a "X" next to the DMM labeling list(s) revised as result of the approved AMP. Identify the date of the Postal Bulletin that contained DMM labeling list revisions.
DMM L001
X DMM L002
DMM L003
DMM L004
X DMM L005
DMM L006
DMM L007
DMM L008
DMM L009
DMM L010
DMM L011
DMM L201
DMM L601
DMM L602
DMM L603
DMM L604
DMM L605
DMM L606
DMM L607
DMM L801
(2)
Was the Service Standard Directory updated for the approved AMP?
<3> Yes
(4) Drop Shipments for Destination Entry Discounts
FAST Appointment Summary Report NASS
Facility Name Total No-Show Late Arrival 0 en Month Losing I Gaining Facility Code Schd Count % Count % Count %