Feb. Board Presentation · 2020-05-28 · • Air and Water Quality: Installed infrared lights to diminish bacteria and viruses traveling through air. • Air circulation: Amount

Welcome

Madeline M. Pumariega

Executive Vice President and Provost

Tallahassee Community College

Operations• Remote working• Protocols and signage• Technology

Safety• Testing Protocols• Cleaning• Departmental assessment• Social distancing protocols

Academic Continuity• Course offerings• Class sizes• Classroom layouts• Workforce Initiatives

Student Success & Support• Student Engagement• Virtual Support Services

Library, Learning Commons, Advising

• ResourcesScholarships, Emergency Aid, Devices

DEVELOPING THE PLAN

Stakeholder Engagement• Board of Trustees• Foundation Board• Students• Parents• Community/Advisory Boards• TCC Faculty and Staff

MEETING ONE RECAP: TCC EXISTING MEASURES

• Provide weekly trainings to staff on OSHA/CDC protocols.

• Staging cleaning supplies by all elevators• Using supplies of hand sanitizers throughout

campus.• Using sanitary wipes: Placed strategically by all

computers. Looking at how we roll-out the fall with high-traffic areas such as labs.

• Following industry standards with cleaning.• Participating with calls with other colleges to

ensure that all recommended guidelines are being met.

• Areas where visitors frequent: Plexi glass, lines marking 6 feet of distance?

• Updating signs on campus – working with individuals to work with department needs.

• Reassignment of custodians and reassignment of work schedules to keep social distancing protocols.

• Products: Aerosol disinfectant throughout campus and Increased inspections to ensure that everything is being cleaned well.

• Air and Water Quality: Installed infrared lights to diminish bacteria and viruses traveling through air.

• Air circulation: Amount of fresh air being brought in to ensure good air quality, keeping humidity at the right percent.

• Water quality: Fountains are secured, hydration stations for refilling bottles are effective allowing folks to not touch handles.

• Ensure high use areas are cleaned frequently. Working with HR to develop guidelines for students, visitors and staff.

• Purchasing additional PPE. Ensuring that we have enough inventory.

• Electrostatic sprayers in each room on campus.

• Partnering with Facilities and TCC Police on guidelines and signage.

MEETING ONE RECAP: TCC EXISTING MEASURES

Agenda

GOAL

Providing recommendations

for operational guidelines that support the Fall

return to campus.

Human Resources

• Actively communicating with employees to answer questions via emails and phone calls.

• Annual and Sick Leave• Families First Coronavirus Response Act (“FFCRA”) –

Following Federal Guidelines. Testing is covered by this Act. Provides two types of leave:• Implementation Emergency Family Medical Leave Act

(“FMLA”) – 53 current TCC employees take advantage of this Act.

• Emergency Paid Sick Leave: For employees who are unable to work or telework. Allowed 80 hours for leave associated with being tested.• HIPA Protection: If an employee tests positive,

supervisors CAN NOT disclose the name of the employee to others.

MEETING TWO RECAP: COLLEGE OPERATIONS & HUMAN RESOURCES

• Encouraging flexibility across campus for those who work remotely. Working closely with vulnerable populations (65 and older).

• Hosting training sessions: Time management and monitoring work in a remote environment.

• Identifying employees who are willing and ready to come back to work. Stagger approach for those who are not ready.

• Visit HR Website: Hosts FAQ’s for review.

Agenda

GOAL

Develop a holistic student support plan aligned to the CARE model that provides student access and

participation regardless of instructional

delivery.

Student Success and Support

Dr. Jean Chin

Chair, American College Health Association

Covid-19 Taskforce, Guidelines Committee

American College Health Association

Associate Clinical Professor of Medicine

Augusta University/University of GA

Executive Director Emeritus

University Health Center, UGA

Special Presenter

Dr. Chin’s Published Document

Library Services Support

Student Affairs Technology• Eagle Q• Mongoose Texting• Zoom, Canvas• MyTCC App

MEETING 3 RECAP: STUDENT AFFAIRS UPDATE

Services Transformed• New Student Orientation and Advising

Engagement• Counseling and Case Management Services• Student Life

Students Served

• 2,363 Orientation and Advising • 2,303 accessed Virtual TCC• 994 Case Management/496 Counseling• 1,500 Virtual Dance Party

• New Student Orientation Workday App• Online Forms• Virtual Job Shadowing• Virtual TCC (website)

Library Services Support

Electronic Resources-Usage

Library Contacts-Stats

• LibGuides Total views, April 2020 = 18,838

• A to Z List Total visits, April 2020 = 11,299

• External Connections, April 2020 = 9,400

• Database usage, April 2020 = 52,467

• Number of phone contacts, April 2020 = 127 calls

• Number of E-mail contacts, April 2020 = 152 e-mails

• Number of online chats, April 2020 = 161 chats

• Number of library consultations, April 2020 = 67 consults

Learning Commons – Stats

• Live session with LC staff in the LC:• 944 students for 2,507 conferences

• SmarThinking:• 644 students for 858 sessions

• 23 sessions with LC staff

April 2020• Live session with LC staff virtually: 207

students for 472 conferences• SmarThinking: 784 students for 1,047

sessions• 160 sessions with LC staff

MEETING 3 RECAP: LEARNING COMMONS & LIBRARY UPDATES

February 2020

Agenda

GOAL

Provide recommendations

for an academic continuity plan that ensures academic success and the

safety of students, faculty and staff.

Special Presentation

Mushtaq Gunja, J.D.Vice President and Chief of Staff

American Council on Education

Former Chief of Staff

Under Secretary of Education, U.S. Department of

Education, Obama Administration

ACE Recommendations

Library Services Support

Office of Institutional Effectiveness

➢ Enrollment Headcount▪ Summer 2019 (6,659) vs. Summer 2020 (6,190)

➢ Course Performance▪ Spring 2019 Success Rate (71.6%) vs. Spring 2020

Success Rate (72.7%)▪ Spring 2019 Withdrawal Rate (10.5%) vs. Spring 2020

Withdrawal Rate (13.7%)➢ Course Evaluation Mean Ratings (1-5)▪ Overall rating for course content: Spring 2019 (4.34

overall) vs. Spring 2020 (4.36)▪ Overall rating for instructor: Spring 2019 ( 4.41 overall)

vs. Spring 2020 (4.44)

MEETING 4 RECAP: ACADEMIC CONTINUITY

➢ Student Request for Additional Support = 51.6% Yes vs. 48.4% No▪ Academic Tutoring =

44.6%▪ Advising/Counseling =

39.2%▪ Technology = 3.6%

Library Services Support

Survey of Summer Online and Summer Live Courses - 2020

➢Summer Live Teaching - A Valuable Experience▪ 63.2% = Agree/Strongly Agree ▪ 23.3% = Neutral

➢Access to Technology – Adequate Access▪ 83.5% = Agree/Strongly Agree ▪ 11.0% = Neutral

➢Satisfaction with Summer Live ▪ 60.3% = Very Satisfied/Satisfied▪ 26.5% = Neutral

MEETING 4 RECAP: ACADEMIC CONTINUITY

Taskforce Meeting Five: Workforce Innovation and

Strategic Partnerships

Agenda

GOAL

Ensure that workforce programs

are responsive to current job market

demand by engaging with a cross sector of stakeholders.

Sue Dick

President/CEO

Greater Tallahassee Chamber of Commerce

Cristina Paredes

Director

Tallahassee-Leon County Office of

Economic Vitality

Kimberly Moore

Vice President

Workforce Innovation and TCC2WORK

Tallahassee Community College

Channeling the Future

Presentation Overview

• The Impact of COVID – Jobseekers & Employerso National & Stateo Local Landscape

• The Numbers – Before and After• The Call to Action o TCC Community/Jobseeker Response – Be Essential ▪ Overview

• TCC Employer Response – Reset & Reimagine• TCC Youth Response• Q&A

National & State Outlook

The People Behind the Numbers - US

Unemployment rates by educational attainment, April 2020 for the United States.• Less than a high school diploma - 21.2% • High school graduates, no college - 17.3% • Some college or associate degree - 15.0% • Bachelor’s degree and higher - 8.4%

The People Behind the Numbers - Florida

Unemployment rates by educational attainment, 12-month average ending April 2020 for Florida (not seasonally adjusted, labor force members aged 25 and older): • Less than a high school diploma - 5.7% • High school graduates, no college - 3.5% • Some college or associate degree - 3.5% • Bachelor’s degree and higher - 2.9%

Unemployment Rates (%) (seasonally adjusted)

April 2020 March 2020 April 2019

United States 14.7 4.4 3.6

Florida 12.9 4.4 3.3

Unemployment April 2020 March 2020 April 2019

United States 23,078,000 7,140,000 5,850,000

Florida 1,218,000 457,000 338,000

The Number – Before & After

• In April 2020, Lafayette County had the state’s lowest unemployment rate (5.5 percent), followed by Liberty County (7.0 percent), Glades County (7.2 percent), and DeSoto County (7.4 percent).

• Osceola County had the highest unemployment rate (20.3 percent) in Florida in April 2020, followed by Monroe County (17.5 percent), Orange County (16.5 percent), and Citrus County (15.8 percent).

By IndustryConstruction 559,300 560,200 -900 -0.2Manufacturing 357,600 382,500 -24,900 -6.5Trade, Transportation, and Utilities 1,651,800 1,796,900 -145,100 -8.1Information 129,300 139,700 -10,400 -7.4Financial Activities 570,900 588,000 -17,100 -2.9Professional and Business Services 1,270,600 1,388,000 -117,400 -8.5Education and Health Services 1,241,300 1,331,900 -90,600 -6.8Leisure and Hospitality 732,200 1,252,400 -520,200 -41.5Other Services 291,700 353,400 -61,700 -17.5Total Government 1,100,100 1,121,000 -20,900 -1.9

COMMUNITY LANDSCAPE

The Profile – What We Know

Highest unemployment rate by age group:▪ 16 to 24 years 18.2 percent

Highest unemployment rate by gender:• Females

Largest group of unemployed: • Minorities (Black and Hispanic)

Most Impacted Industries:• Accommodations• Leisure and Hospitality• Personal Care Services

Unemployment Rates (%) (not seasonally adjusted)

April 2020 March 2020 April 2019

CareerSource Capital Region 8.1 4.2 2.9

Gadsden 7.6 5.6 3.8

Leon 8.2 4.1 2.8

Wakulla 7.8 3.9 2.7

Fall 2007 Fall 2008 Fall 2009 Fall 2010 Fall 2011 Fall 2012 Fall 2013 Fall 2014 Fall 2015 Fall 2016 Fall 2017 Fall 2018 Fall 2019 Fall 2020

Enrollment 13,866 14,016 14,472 14,756 15,338 14,613 13,634 13,045 12,557 12,500 12,400 12,174 12,134

Tallahassee Unempoloyment Rate 3.3% 4.8% 7.4% 8.4% 8.3% 7.4% 6.4% 5.8% 5.2% 4.7% 4.0% 2.9% 2.9% 4.3%

Florida Unemployment Rate 4.0% 6.3% 10.4% 11.1% 10.0% 8.5% 7.2% 6.3% 5.5% 4.8% 4.2% 2.9% 2.8% 4.3%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

10,000

11,800

13,600

15,400

17,200

19,000

TCC

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Figure 6. TCC Enrollment and Florida and Tallahassee Unemployment Rate

Call to Action

TCC’s Response – COVID Impacted Unemployed/Job Seekers

Be Essential Training List

Business Information & Technology (BIT)Program

Accounting Technology Management CertificateAccounting Technology Operations CertificateAccounting Technology Specialist CertificateApplied Cybersecurity, Career and Technical CertificateBusiness Entrepreneurship CertificateCAD Foundations CertificateComputer Programming and Analysis CertificateComputer Programming Specialist CertificateEmpowered 2 Entrepreneurship (ENT0004)Engineering Technologies Support Specialist CertificateEntrepreneurship Introduction Course (ENT0001)Medical Administrative Specialist CertificateNetwork Infrastructure CertificateNetwork Security: Cyber Forensics, College Credit CertificateNetwork Support Technician CertificateOffice Management CertificateOffice Specialist CertificateOffice Support CertificateRisk Management – Introduction to Risk Management and Insurance

CertificateSmall Business Management CertificateTrades 2 Entrepreneurship (ENT0002)

Construction, Manufacturing & EngineeringProgram

Building Construction Specialist CertificateCNC Production Specialist

Digital MediaProgram

Digital Media/Multimedia CertificateGraphic Design Support Certificate

EnvironmentalProgram

Drones - Introduction to Unmanned SystemsDrones - Unmanned Ground Flight School (FAA 107 Course)Drones - Advanced Editing (Using Unmanned Aerial Systems)

HealthcareProgram

Central Sterile Processing Technologist Certificate*Dental Assisting Technology & Management Applied Technology Diploma*Endoscopy Technician Certificate**Nurse Assistant, Long Term Care Career and Technical CertificateParamedic Certificate***Surgical Technology Specialist Certificate

Public ServiceProgram

Correctional Probation Basic Recruit Career and Technical CertificateCorrectional Probation Crossover: Corrections to Correctional Probation Career

and Technical CertificateCorrections Basic Recruit Career and Technical CertificateCorrections Crossover: Correctional Probation to Corrections Career and

Technical CertificateCorrections Crossover: Law Enforcement to Corrections Career and Technical

CertificateEmergency Medical Technician Applied Technology Diploma***Firefighter Career and Technical CertificateLaw Enforcement Basic Recruit Career and Technical CertificateLaw Enforcement Crossover: Correctional Probation to Law Enforcement Career

and Technical CertificateLaw Enforcement Crossover: Corrections to Law Enforcement Career and

Technical Certificate

Transportation & LogisticsProgram

Commercial Vehicle Driving Career and Technical Certificate

Employer Engagement

Objective: Align employer workforce needs to the training programs and individuals completing the programs.

Employer Champions• Tallahassee Memorial Healthcare• Capital Regional Medical Center (HCA)• Home Instead Senior Care• Inspired Technologies• Tallahassee Police Department• Orange County Sheriff Office• Hillsborough County Sheriff Office• Westminster Oaks• North FL Medical Centers• Centurion

Other mediums include social media, radio, print (media releases, etc.)

Communicating the Message

Be Essential Scheduling

DATE PROGRAM

6/1 - 6/13 Healthcare

6/14- 6/27 Public Service

6/28 - 7/11 BIT

7/12 - 7/25 Construction, Manufacturing, Engineering

7/26 - 8/8 Digital Media

8/9 - 8/22 Environmental

8/23 - 9/5 Transportation and Logistics

Key Features of this Initiative

• Concierge Model

• Employer Matching

• Community Collaboration

• Community Report Out

TCC Employer Response to COVID

TCC Employer Response to Youth

Personal and Professional DevelopmentThis Crisis has given us the chance to reflect on what we value for our lives. These courses provide a framework for introspection and mindfulness as well as new and healthier lifestyles.· Individual Excellence· Personal Finance· Twelve Steps to a Successful Job Search

Web DesignWeb design and development are still among the most in-demand skills. Ideal for remote work, the work can be completed anywhere and at any time.· Creating Web Pages· Creating WordPress Web Sites

Digital MarketingMany businesses have discovered the importance of strong e-commerce and remote delivery of services. A solid online presence and flexibility around digital solutions are crucial during this Crisis and beyond.· Marketing Your Business on the Internet· Small Business Marketing on a Shoestring

Business and Organizational ManagementTo succeed in the new remote work environment, managers must adapt to this challenge of coordinating a distributed workforce. A return to managerial fundamentals like communication, customer service, and team leadership is essential.· Fundamentals of Management and Supervision· Keys to Effective Communication· Managing Customer Service

TCC Youth Response

Targeted Discussion: Jobs Post Covid-19 Rethinking Demand

Group Report Out

Discussion 1:What additional considerations should be given with regard to existing college workforce programs and partnerships in light of a post Covid-19 world?

Discussion 2:What are considerations for the college to implement a phased approach to returning to campus?

Discussion 3:What elements are important in developing a communication plan to effectively share the plans for the fall?

Discussion 4:What services have we provided virtually that should continue as we reimagine the student experience?

Poll Questions

Poll Question 1:The taskforce recommends that facilities and spaces should be regularly cleaned with appropriate equipment to comply with social and physical distancing guidelines.

Poll Question 2:Training: The taskforce recommends that the College institutes a mandatory COVID- training program for both employees and students. The training program should include a section on Frequently Asked Questions.

Poll Question 3:The taskforce recommends protocols or procedures adopted to ensure physical distancing in departments and public spaces across the campus. A departmental assessment should be developed to assess the unique needs of each department.

Poll Question 4:The Taskforce recommends the development of a framework guiding the return of employees back to campus in a phased approach allowing for risk assessment and mitigation.

Poll Question 5:The taskforce recommends that the college consider a phased approach when scheduling the return to students on campus.

Poll Question 6:The taskforce recommends that the following considerations for adjustments to the Fall schedule of courses should include:• Courses that require face-to-face in order to meet the course objectives. These courses include

Career Technical Education, Laboratories, and small classes.• Expansion of courses that can be effectively delivered via TCC Live Courses.• Continue TCC Online course offerings.

Poll Question 7:The taskforce recommends the college consider technological solutions that support continued academic and student success which include:• Leverage the use of technology to develop new and innovative strategies for assessments.• Explore the opportunity to virtualize desktops through the Apporto technology platform that would

provide faculty and students access to software programs necessary to meet course requirements.• Expand the accessibility of outdoor outlets and WIFI hotspots.• Encourage continued training for faculty, staff and students by developing customized tool boxes that

support excellence in teaching and learning.• Redesign computer labs to accommodate social distancing and cleaning guidelines.• Determine feasibility of one-to-one device allocation for students.• Re-evaluate the college’s technology refresh.

AGENDA – Meeting Six: The Plan (Final Meeting)GOAL:

Develop a comprehensive plan for the reconvening of campus operations in the Fall which also includes a communication plan and strategy for stakeholder outreach.

TASKFORCE

Topics: 1. The Plan2. Communication Plan3. Coordinating Stakeholder Presentations

Thank you!