Nov 18, 2020
"UBEREATS MANAGES TO OPERATE SEAMLESSLY IN ALMOST 26 COUNTRIES WITH ABOUT 40,000 RESTAURANTS
WORLDWIDE. A FOOD DELIVERY PLATFORM NEEDS TO ATTRACT THE AUDIENCE TOWARDS IT TO ENHANCE ITS
SUSTAINABILITY. THE ONLINE MEDIUM PROVIDES A COMPETITIVE ADVANTAGE FOR BUDDING STARTUPS. EVEN A
NOVICE CAN COMPETE EASILY AGAINST A GIANT OF THE INDUSTRY AND CAN STILL EMERGE VICTORIOUS WITH IDEAL
RESEARCH ON THE LOCALITY. ”
• Artificial Intelligence and Machine
Learning can make lives easier for a
food delivery platform.
• Customers feel special if they get
personalized messages, notifications,
offers, etc.
• With the help of users’ search history
and preferences, coupled with AI and
ML, you can provide personalizations,
leading to enhanced customer
engagements.
Personalization
Schedule Orders• Scheduling is a great user retention
technique.
• By enabling users to schedule their
orders well-in-advance, one can
enhance the app’s reliability.
REORDER• Another great way to provide
convenience to users is by
letting reorder from their
order history.
• This way, routine users
needn’t waste their time
searching and filtering
restaurants.
Real-time menu• The unavailability of ordered food
in the restaurant can lead to loss
of reliability.
• Moreover, it hampers user
convenience significantly.
• Integrating a real-time menu,
wherein restaurants can update
food availability from time to time,
can come in handy.
• Although most food delivery platforms
do not concentrate on this feature,
push notifications are a great way to
boost visibility.
• By letting users know that the platform
offers instant deliveries from favorite
restaurants, the app gets to stay on
the customers’ radar.
Push notifications
• Users find it challenging to pay via
cash or enter their account details
during payments.
• By integrating an in-app wallet, users
can add/remove money from their
bank accounts to wallets, making
payments in a jiffy.
In-app wallet
Multi-lingual support system• Users from different demographics need to be comfortable
using the app.
• Having a multi-lingual support system can enable them to
access the platform in the language of their choice, boosting
comfort.
Wrapping up
• It is the features of a platform that
interact with customers, deciding the
user experience.
• An UberEats clone, creating a visual
impact with its features, can easily
register a place in customers’
smartphones.
• Integrate these features into your
food delivery app and establish your
presence right away!