Executive Summary The billiards and resto will be the premier, high energy, themed resto in Batangas City. Their goal is to remain a step ahead of their competition through and exemplary service provision. They expect their guest to have more fun during their leisure time. They provide billiards and video and electronic technology per square footage than anyone else in the city. A simple, yet unique, themed menu and atmosphere will create a sense of “belongingness” for tourist and locals. The company’s credo is “happy enthusiastic employees create happy enthusiastic guest”. The owners agreed that the business would form under corporation: The owners are Mayriann D. De Castro, Lyn C. Perez, Anemarie Carmina M. Soriano, Angela Irineo, Aimary Ariane M. Bathan, Jubheth Castillo and Cecil Macatangay. The business will have a start up capital of Php. 3,500,000.00. The project will include a restaurant, banquet facilities, billiards center and gardens. The business will mainly target local residents, tourist and vacationing families from neighboring town and cities as well as
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Executive Summary
The billiards and resto will be the premier, high energy, themed resto in
Batangas City. Their goal is to remain a step ahead of their competition through
and exemplary service provision. They expect their guest to have more fun
during their leisure time. They provide billiards and video and electronic
technology per square footage than anyone else in the city. A simple, yet unique,
themed menu and atmosphere will create a sense of “belongingness” for tourist
and locals. The company’s credo is “happy enthusiastic employees create happy
enthusiastic guest”.
The owners agreed that the business would form under corporation: The
owners are Mayriann D. De Castro, Lyn C. Perez, Anemarie Carmina M.
Soriano, Angela Irineo, Aimary Ariane M. Bathan, Jubheth Castillo and Cecil
Macatangay.
The business will have a start up capital of Php. 3,500,000.00. The project
will include a restaurant, banquet facilities, billiards center and gardens. The
business will mainly target local residents, tourist and vacationing families from
neighboring town and cities as well as expatriates coming to visit their families. It
will also target members from NGOs working in the area.
More and more business and travelers and tourist are finding themselves
in Batangas City every years as is made evident by the increased demand and
subsequent expansion of the Batangas City port.
Mooie Billiards and Resto2
Company Summary
“Mooie” Billiards and Resto
Pallocan West, Batangas City
www.mooiebilliardsandresto.com.ph
The business is characterized by the elaborate billiards situated in a
spectator setting which comfortably accommodates 100 guests. There will be 5
billiard tables and allotted space for people who would like to have their food and
drinks near billiard tables. The area will also offer bar
Batangas is blessed with natural resources and picturesque sceneries.
With its smooth sand beaches and submarine gardens to diverse dive sites –
from the ones fit for novices (relatively shallow, constant water current, up to
those which can pose a big challenge to experts. Batangas is known for Kapeng
Barako and delicate embroidery crafts locally woven jusi and pina fibers. The
chosen place will be Pallocan West, Batangas City, a place which is adapting
urbanization of the community.
The business is said to have corporate type of ownership and this
business will be owned by Mayriann D. De Castro, Lyn C. Perez, Anemarie
Carmina M. Soriano, Angela Irineo, Aimary Ariane M. Bathan, Jubheth Castillo
and Cecil Macatangay. Corporation is an artificial being created with the
operation of the law having the right succession powers, attributes, and property
functions of management involves planning controlling leading organizing
decision making of business areas in Marketing, Production, Sales, Research &
Development, Human Resource, Finance, Operations Etc. Method is everything
has a right way to do and this right way is known as a Method in management .In
short it means an art of doing. A set of procedures and instructions is known as a
method.
Legal Consideration/Registration
Pre-operating Period
The initial project costs amount to P 2,500,000.00. All initial outlays will be
paid in cash. These include Leasehold improvements, furniture and fixtures,
office equipment, office supplies, rent deposit, permits and licenses, business
plan, inaugural expense, advertising and promotion, utilities and transportation
expense.
Sources of funds would be from personal saving of the 5 major
stockholders.
Payment of rent deposit of one month advance and three months deposit
is required by the lessor.
Advertising expense on pre-operating period would be P11,000 while in
operating months would be P3,000. The Estimated useful life of the equipment,
leasehold improvements, furniture and fixtures are estimated to be 5 years. The
salvage value is assumed to be 1% of cost. Utilities expenses are variable costs.
Mooie Billiards and Resto13
Advertising expense and office supplies are variable costs. The straight line
method will be used in computing the depreciation expense
Form and Type of Organization
The business is said to form under partnership: Partnership is an artificial
being created with the operation of the law having the right succession powers,
attributes, and property authorize by law and incident of its existence.
This is the most important attribute of a partnership. In a sole
proprietorship and partnership, the owners are personally responsible for
business debts. If the assets of the sole proprietorship or partnership cannot
satisfy the debt, creditors can go after each owner's personal bank account,
house, etc. to make up the difference. On the other hand, if a partnership runs
out of funds, its owners are usually not liable.
A partnership has many avenues to raise capital. It can sell shares of
stock and create new types of stock, such as preferred stock, with different voting
or profit characteristics. Plus, investors can rest assured knowing they are not
personally liable for corporate debts.
Ownership interests in a partnership may be sold to third parties without
disturbing the continued operation of the business. A sole proprietorship or
partnership, on the other hand, cannot be sold whole. Instead, each of its assets,
licenses and permits must be individually transferred. Plus, new bank accounts
and tax identification numbers are required.
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Partnerships cost more to set up and run than a sole proprietorship or
partnership. For example, there are the initial formation fees, filing fees and
annual state fees. However, these costs are partially offset by lower insurance
costs.
A partnership can only be created by filing legal documents with the state.
In addition, a partnership must adhere to formalities. These include holding
director and shareholder meetings, recording corporate minutes and having the
board of directors approve major business transactions. If these formalities are
not maintained, the stockholders risk losing their personal liability protection.
While keeping corporate formalities is not difficult, it can be time-consuming.
Mooie Billiards and Resto15
Organizational Plan
General Manager
Secretary
Marketing Manager
MArket RepresentativeHost/Hostess
F & B Manager
Chef/Cook 1
Cook 2
Bartender
Dining Room Server
Beverage Server
Cafe Personnel
Kitchen Helper
HRD Manager
Billiards Coach
Security Guard
Utilities Personnel
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The personnel plan calls for hiring 5 full-time salaried employees at start-
up. Part time barristas/bartenders will have to be hired to manage approximately
135 hours of operation per week, servers/waiters will have to be hired for
approximately 203 hours of operation per week, and dishwashers will have to be
hired to handle approximately 62 hours of operation per week.
The following are the ROLES AND RESPONSIBILITIES of every Member
of the Organization:
General Manager
These professionals oversee resort staff and operations and are
responsible for managing its annual budget. They are expected to regularly
inspect units and the grounds to make sure the property's cleanliness and safety
standards are maintained. They also ensure that guests have an excellent
customer service experience. They may be expected to participate in marketing
efforts to attract new customers. Employers prefer managers who have a
bachelor's degree and three to five years' experience in hotel or resort
management. Companies expect managers to have strong communication and
leadership skills, budgeting expertise and an upbeat attitude.
Marketing Manager
A marketing manager prepares materials designed to entice guests to stay
at the resort, including photographs, e-mails, brochures, web pages and trade
show displays. They may also create a marketing strategy and plan for the
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resort. Employers may expect a marketing manager to be proficient in
professional graphic design software and have at least three years of previous
design experience. The marketing manager needs to be a creative, organized,
detail-oriented person who holds a bachelor's degree in marketing or a related
field.
Food and Beverage Department
COOK I/Chef
The Cook I/Chef is responsible for preparing food items for the food
service areas and ensures food items do not run low. The incumbent prepares
high quality food items, ensuring freshness and customer satisfaction.
• Prepare food items for the food service areas and restock buffet as
needed.
• Organize orders and prepare food items.
• Handle food complaints with scope of responsibility.
• Assist in the staff Café as required.
• Complete next day food preparation as assigned.
• Maintain cleanliness in back of the house areas.
COOK II
The Cook II is responsible for preparing foods for the buffet, banquets and
restaurants and ensuring food items do not run low. The incumbent will prepare
quality food items, ensure freshness and customer satisfaction.
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• Receive prep list and review tasks to be completed.
• Set up buffet and other food service areas and ensure areas are fully
stocked.
• Organize bills that come up for order and prepare food orders as required.
• Ensure proper food temperatures, food is fresh and plate presentation is
pleasing.
• Handle food complaints within scope; escalate others to Kitchen
Supervisor/Manager.
• Maintain cleanliness of back of the house areas.
• Clear buffet and store food items properly.
CAFÉ PERSONNEL
The Café Personnel are responsible for providing excellent service to Café
customers and ensure that the Café is kept clean and well stocked at all times.
• Prepare Café for opening, including removing garbage and dishes from
previous day.
• Stock cooler, hot items in steam table and coffee as required.
• Serve customers by plating daily specials, sandwiches and soups.
• Ensure food items and supplies remain fully stocked.
• Open or close daily cash functions, including operating cash register/debit
machine.
• Prepare Café for closing, including sanitizing work area and loading
dishwasher.
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KITCHEN HELPER
The Kitchen Helper is responsible for providing general housekeeping of
the kitchen and buffet area. Some assistance to the cooks in general food
preparation may be required.
• Maintain and clean kitchen.
• Clean kitchen equipment, dishes, sinks and ovens; sanitize as necessary.
• Determine restocking needs for cleaners and complete requisition.
• Maintain general cleanliness/ sanitation of back of the house operations.
BARTENDER
The Bartender is responsible for preparing drinks and serving customers
where required in ood services area. The incumbent will provide exceptional
customer service whileadhering to liquor laws and bar procedures.
• Prepare and maintain bar area, including ice, garnishes and glassware.
• Prepare drink orders for servers as required.
• Clean bar and tables, and stock bar throughout shift.
• Monitor customer alcoholic beverage intake and behaviour.
• Prepare customer bills and process payment accordingly.
• Conduct daily inventory along with opening or closing activities.
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BEVERAGE SERVER
The Beverage Server is responsible for serving customers in the Lounge,
Dinner area and beach areain a timely manner. Excellent customer service is
required at all times.
• Take beverage and food orders; serve beverage and food orders.
• Follow up with customers to ensure food and beverage quality.
• Provide billing and accept payment.
• Clear and reset tables as required.
DINING ROOM SERVER
The Dining Room Server is responsible for serving customers in a timely
manner and providingexcellent customer service at all times.
• Take food and beverage orders.
• Follow up with customers to ensure food and beverage quality.
• Assist in resolving guest complaints.
• Maintain and clean tables.
• Provide billing and accept payment.
• Answer phone, take reservations and assist guest inquiries as required.
HOST/HOSTESS
The Host/Hostess is responsible for greeting and seating customers in a timely
manner and providing excellent customer service at all times.
• Greet and seat customers entering the restaurant.
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• Provide and review menu and specials with guests, answering questions
as required.
• Inform guests of server’s name, and advise server of new guests in their
section.
• Add/remove place settings as needed.
• Check reservations and ensure proper preparation.
WAITER
They carry the food out on plates. To be a Waiter or Waitress you
have to be able to think fast and have a good memory and be good at
arithmetic. That's because in a lot of places the customers want their food
right away, and you have to be able to remember their orders and write
them down on the check correctly. You have to add up the items on the
check without making a mistake and be able to figure out the tax. In
fancier places the customers are not in so much of a rush, but that also
means they expect extra courtesy and better service. So, in these places
you can relax a bit more, but you have to pay more attention to the
customers. They might want you to explain what goes into their meal and
how it is cooked. You might recommend what wine they'd like to drink or
you might prepare simple items like salads at the table.
BILLIARDS COACH
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This position directly supervised by the management, and will assist in a
variety of areas, including, but not limited to:
Supervise and manage the daily operations of the Billiards Center
Enforce billiards center policies and procedures. Adhere and execute the
department’s risk management plan. Maintain participation records.
Educate participants on proper and safe billiards playing procedure.
Execute equipment orientations.
Execute body composition screenings, educational workshops for billiards’
events.
Position Quantity Salary TotalGeneral Manager 1 30,000 30,000.00Marketing Manager 1 25,000 25,000.00Food and Beverage Manager
125,000 25,000.00
Housekeeping Executive 1 25,000 25,000.00HRD Manager 1 25,000 25,000.00Chef/Cook I 1 23,000 23,000.00Cook 2 1 18,000 18,000.00Bartender 1 15,000 15,000.00Dinning Room Server 4 297 per day (8,910.00) 35,668.00Beverage Server 4 297 per day (8,910.00) 35,668.00Café Personnel 4 297 per day (8,910.00) 35,668.00Kitchen Helper 2 250 per day (7,500.00) 15,000.00Market Representative 2 297 per day (8,910.00) 17,820.00Host/Hostess 2 297 per day (8,910.00) 17,820.00Billiards Coach 2 20,000 40,000.00Housekeeper 4 250 per day (7,500.00) 30,000.00Utilities Personnel 2 250 per day (7,500.00) 15,000.00Security Guard 6 300 per day (9,000) 54,000.00TOTAL 41 482,644.00
Benefits
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Employee benefits and benefits in kind (also called fringe benefits,
perquisites, perqs or perks) are various non-wage compensations provided to
employees in addition to their normal wages or salaries. Where an employee
exchanges (cash) wages for some other form of benefit, this is generally referred
to as a 'salary sacrifice' arrangement. The business will give the necessary
benefits to its employees such as group insurance (health, dental, life etc.),
disability income protection, sick leave, vacation (paid and non-paid), social
security.
The purpose of the benefits is to increase the economic security of
employees. They may also be given first chance at job promotions when
vacancies exist.
Shifting Policy
The restaurant will operate from 8:00 am till 9:00 pm in the evening
however, there will be other working hours for the preparation of food. Shift work
is an employment practice designed to make use of the 24 hours of the clock,
rather than a standard working day. The term shift work includes both opening
shift and closing shift in which employees change or rotate shifts. If the employee
is in the opening shift, he/she should be at the restaurant at 6:00 am till 3:00 pm
and the closing shift will start at 2:00 pm till 11:00 pm in the evening.
Grooming
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The employees are the face and soul of the business. This is true when
they interact with customers or clients in any way. They are your sales staff even
if you don’t pay them to sell. Your excellent product and competitive price don’t
sell as much as helpful, friendly, understanding employees. Advertising brings
customers to your door; your employees either keep them coming back or drive
them away.
It is required for male and female employees to wear their uniform and ID.
They should be in proper haircut and always wearing hair nets and caps. They
should not wear accessories that will cause them problem in serving clients.
Women should wear light make up and cleanliness such as nail cut and nail
polished are strictly monitored.
Mooie Billiards and Resto25
Technical Aspect
Production Process
The project will have the following flow of operation of the resort
accommodation.
Flow of Operation
Identification of Client
Negotiation
Presentation of Available Accommodation
Physical Arrangement
Delivery of Actual Service
Payment
END
Mooie Billiards and Resto26
Building Facilities
The land acquisition is composed of 150 sqm which cost 3,500 per sqm
with a total amount of 525,000.00. The building is like a style of heritage house,
with beautiful landscape in front, and garden. The building is designed to
accommodate the conference, function and dining area for walk-in clients. The
garden is used also for wedding, birthday and other function that is preferred by
the guests.
Location Map
The location of the business is in Pallocan West, Pastor Village, Near SM,
and Days Hotel. The land has a price of Php 525,000.00 (150 sqm) which will
cost 3500 per sqm.
Building Lay-Out and Size
Mooie Billiards and Resto27
The building layout is an arrangement or a plan, especially the schematic
arrangement of parts or areas of a building. The main entrance to the building is
shared by service users and staff and leads into a waiting area and reception.
From the waiting area a series of interview rooms can be found to either side,
which are some of the few areas accessible to service users. The waiting room
gives access into an open plan office space for general clerical staff behind
reception. On each level, a corridor runs in a series of chicanes along the length
of the building. There are two staircases at either end or a lift in the south
section, all of which are used by staff only. Off the corridor, one finds a mix of
cellular and open plan office spaces and support areas
Mooie Billiards and Resto
Mooie Billiards and Resto28
Floor Layout
Men Ladies
50 sqm
50 sqm
Entrance
Counter
Dining Area
Mooie Billiards and Resto29
Front View of
Mooie Billiards and Resto
Machinery and Equipment
Office Assets and Equipment
ASSETS AND EQUIPMENTS
NUMBER NEEDED
COST DEPRECIATION RATE
Computer and Printer 3 40,000 6,666/yrTelephone with broadband (DSL)
The market analysis aimed at predicting or anticipating the direction of
stock, bond, or commodity markets, based on technical data about the
movement of market prices or on fundamental data such as corporate earnings
prospects or supply and demand.
A good market analysis should include information on industry trends, an
assessment of major competitors and their strategies, a review of the channels of
distribution, and a wide variety of data on current and potential customers. The
market analysis provides the input for the next step in developing a marketing
plan—market segmentation, or dividing an overall market into key customer
subsets, or segments, whose members share similar characteristics and needs.
The company then selects from among these segments the particular markets it
wishes to target, and creates a marketing plan that will appeal to the target
customers. Small businesses that identify the needs of specific target markets—
existing and potential customers who are the focus of marketing efforts—and
work to satisfy those needs, are more effective marketers.
Industry Analysis
This defines a company's current or potential markets, forecast their
directions, and decide how to expand the company's share and exploit any new
trends.
The restaurants that make up the community of establishments in the area
surrounding The “Mooie” Billiards and Resto are quite diverse. Their concepts
Mooie Billiards and Resto33
range from typical venues to expensive fine dining establishments. However, the
predominating nature of the immediately surrounding restaurants is casual or
upscale.
Competitors
Analysis of competitors is a tool companies use in order to better
understand the environment in which they operate. It is one of the main steps in
the development of a marketing plan. The first step is to conduct market research
—or gather information through direct mail, telemarketing, focus groups, online
surveys, etc. Then comes market analysis, which involves critically reviewing and
organizing the data collected so that it can be used in making strategic marketing
decisions. "Just as one would not build a house on sand, one should never
undertake a marketing program that is not built on a firm foundation of market
knowledge,
There are 2 categories of business competitors. The first is the main
competitors that are located near to the address of the business, gives the same
amenities and/or present the same menu. The second is the other-competitors
are those whose location are far from the address of the business
A. Main Competitors
Days Hotel Batangas/ALFRESCO: Is a 110-room American-style hotel.
It offers both urban conveniences and resort havens, situated as it is
beside the SM Mall. Situated in the new growth area of Batangas City, the
Mooie Billiards and Resto34
hotel is easily accessible from the business, shopping and entertainment
areas, and is right next to the new Hall of Justice.
B. Other Competitors
TREE HOUSE: Located in the heart of the highway, this establishment
features a simple restaurant with fine dinning and food. The menu is
primarily a Filipino style menu with other entree offerings. The venue main
attraction is the house on a tree to dine in.
Customers
Batangas City is predominating place in Southern Luzon area and is
experiencing a trend toward the creation of evening dining/entertainment venues.
They are popular and gaining more recognition. Evidence of this is found in local
news and magazine coverage. These venues are finding new homes in the areas
close to and/or adjacent to downtown.
The city's burgeoning music scene is growing and in need of more venues
to accommodate the mainstream jazz, acid jazz, and live dance music artists that
are choosing Batangas City as home for their production efforts.
The market opportunity for billiards and resto has never been better in
this area of Batangas province. The immediate area surrounding the business
venue is undergoing a building renaissance as many residents chose to move
into or return to the inner city.
Mooie Billiards and Resto35
The Mooier Billiards and Resto will appeal to urban professionals residing
in the targeted intown neighborhoods, the many downtown hotel
visitors/conventioneers, and workers who desire a sophisticated yet casual
eating, entertainment experience. The business will also meet an under-served
need for a pedestrian-friendly dining establishment for the numerous residents in
the area, particularly newcomers to the immediate area.
Promotions
Marketing strategy helps organizations to focus their attention to complete
resource utilization to increase sales and win over their competitors. Every
company applies some kind of marketing strategies to maintain existing
customers, attract potential customers and also to maintain and enhance their
reputation in the market.
The Advertisement
POSTERS are the best way to promote the products, services and
the business. Posters are available in different designs and patterns to the
business’ credit. These posters will enable them to choose the design that
best suits your business requirement.
Social Media Marketing: It is a process of spreading the contents to
social mediums and online communities. This can be anything from
creating compelling content that gets bookmarked and even hits digg's
homepage to spreading a viral video by putting it on YouTube and other
social media websites.
Mooie Billiards and Resto36
Affiliate Marketing: Affiliate marketing is an advertising system in
which the affiliate merchant rewards the affiliate partner for every sale
and/or visitor.
As Internet Marketing becomes essential need for each and every
online business now, there are lots of marketing firms grown up globally.
There is really lot of evaluation needed to find good firms to outsource the
online marketing campaigns.
Mooie Billiards and Resto37
Financial Aspect
ESTIMATED TOTAL PROJECT COST
This shows the total cost when establishing the business. This is
considered in the business as raw materials that will be used in the production of
Mooie Billiards and Resto..
The capital of this venture is Php. 3,500,000,000 which will be subdivided
to 7 stockholders, equivalent to Php. 500,000 each.
The project cost is presented in the table.
“Mooie” Billiards and Resto
Pallocan West, Batangas City
www.mooiebilliardsandresto.com.ph
TOTAL PROJECT COST
Particulars TotalBuilding and Construction 1,500,000.00LAND 525,000.00Machineries and Equipment 586,686.00Office Equipment 8,586.00Office Supplies 8,776.50Advertising 11,000.00Furniture and Fixtures 3,542.60Billiards Equipment 385,860.00Raw Materials 142,159.00Salaries 482,644.00Utilities 144,000.00TOTAL 3,412,394.10Shared EquityMayriann D. De Castro 500,000Lyn C. Perez 500,000Anemarie Carmina M. Soriano 500,000