Administration Manual This Administration Manual provides information and help on FbF bioServer configurations and Administration after it has been installed and commissioned. Fulcrum Biometrics, Inc. USA 16108 University Oak San Antonio, TX 78249 Office: +1-800-430-4601 Intl: +1-210-257-5615 Fax: +1-210-257-5769 [email protected]www.fulcrumbiometrics.com Version: 0.1, No: BSRVR20-AM01 FbF bioServer 2.0 Released on: August 26, 2011
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4. Installation There are two methods of installing FbF bioServer on a machine. Two methods are listed
below:
1. Windows Embedded 7 Standard: Windows Embedded 7 Standard operating system
image (ISO) with FbF bioServer pre-installed and pre-configured on it.
2. Standalone Installer: A bioServer installation program which basically installs and
configures bioServer on existing operating system.
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4.1 Installation of WE7S:
RAR files available on the download link provided to you are the segments of DVD ISO
image of FbF bioServer 2.0 WE7S. Follow the procedure below in order to re-generate
the ISO image using these segments. Please note that you need to have latest version
of WinRAR software installed on your machine to perform step 3 and 4 below.
1. Click on the download link. It will take you to the “FbF BioServer 2.0 WE7S” License
Agreement and Download page.
2. This page displays the “End User License Agreement (EULA)” of bioServer. Please
read it carefully.
3. If you agree to the EULA: a. Please enter your Name and Email Id in the “Name and Email-Id” field b. Check the “I Agree” checkbox and click “Continue” button to go to the
Download Page. 4. On download page, select any one or all the parts of the ISO image that you want
to download. If you have selected more than one part, FileAnyWhere will zip all
the selected part together in a single file and start the download of the same.
5. Once you have downloaded all the 18 part of the ISO image on your computer,
place them in a single directory\folder.
6. Right click on any one of it and start the extraction process using WinRAR
software. Provide the desired location to save the ISO image when asked by
WinRAR software.
7. WinRAR will automatically locate and start extraction of all the parts (starting with
first) and will save the complete ISO image in the end of the extraction process on
the provided location.
8. Once you have recreated the ISO image, you can use it to install either on a virtual
machine or a read hardware.
9. To install it on a virtual machine, simply create a new virtual machine and provide
the ISO image as OS installation media.
10. To install it on a real hardware, you will first have to burn the ISO image on a DVD
media. Also, it is highly advisable to burn the DVD in 4x speed. High speed burning
may result in non-functional DVDs.
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11. Insert the bioServer DVD media burned using the downloaded ISO image into the
DVD drive of the machine where you want install bioServer WE7S and boot your
computer using the same.
12. Once computer boots using the bioServer DVD media, it will automatically start
the bioServer WE7S install on the host computer. Follow the on screen instructions
to install the bioServer in desired configuration.
Please make sure that you use “Create DVD from ISO image” option to create installation DVD. Simple burning the ISO image as file on the DVD will not work
All the Data will be lost on the drive where FbF bioServer WE7S will be installed. Users are recommended to perform thorough backup of the drive where they are planning to install bioServer WE7Sif they have any useful data on it.
During the bioServer WE7S installation, you will be asked for your preference on following settings. Choose the options as per your requirements. 1. Windows Embedded 7 License Agreement 2. Logical Drive partition to install bioServer WE7S. You can also Create, Delete
or Format partitions at this stage. Please remember that all the data will be lost on drive on which Create, Delete or Format option will be used.
3. Country and Language Settings 4. System Date and Time
Standalone installer helps you to install FbF bioServer on a machine that already has
an Operating System installed on it and meets all the above mentioned requirements.
Follow the list of instructions below which will guide you through the process step by
step.
1. Run the “FbF bioServer.exe” file standalone installer provided to you as bioServer
installation program.
2. Installation program will display FbF bioServer End User License Agreement (EULA). Please read the license agreement carefully and if you agree to it, click the “Accept” button to indicate your acceptance and continue installation.
3. Installer will then run a various checks on your computer for the FbF bioServer
Pre-requisites (required framework and other software dependencies). After the
tests are complete, setup will display a report as visible in the image above. If any
of the pre-requisite is not present on the target machine, you should install the
pre-requisite manually and start the FbF bioServer installation again.
Sometime Installer is not able to detect MS SQL Server instance on the machine thus provides you with an option to move forward.
If you decide to move forward, installer assumes that there is a SQL Server instance on the machine which you are aware of. If you are not sure about the presence of SQL Server on your machine then contact your Administrator to provide you with the details. The image for the scenario has been shown above.
4. Provide the installer with the directory name where you want to install FbF
bioServer. Default installation path is:
a) For 32-bit OS: “c:\Program Files\Fulcrum Biometrics\FbF bioServer”
b) For 64-bit OS: “c:\Program Files (x86)\Fulcrum Biometrics\FbF bioServer”
5. Provide installer with database server details, so that installer can setup a database for FbF bioServer. You will have to provide the credentials of database user “sa” or any other user with equivalent privileges.
6. If any database with name used by FbF bioServer for its internal database is already present on the server, then installer is designed to overwrite the database after a warning as visible in the image.
If you wish to take the backup of the existing database, then click “No” and run the FbF bioServer setup again after the backup is complete
7. Enter the Taxonomy details which were provided to you at the time purchase.
8. Enter the License Server IP Address and Port Number. It is recommended to use
you bioServer machine also as your License Server. In this case, use following
values.
If you wish to create\host license server on some machine other than bioServer
then use the corresponding IP Address and Port Number.
Providing a wrong License Server IP Address and port will make FbF bioServer unable to acquire different license. FbF bioServer does not starts perform any operations in the absence of required licenses.
To learn how to create\host a License Server, read the License Server section in FbF bioServer User and Administration Guide.
License Server IP Address 127.0.0.1 License Server Port Number 5000
5. FbF bioServer Administration Application FbF bioServer Administration Application is installed with all the version of FbF bioServer. It
can be launched by clicking on the “FbF bioServer Admin” shortcut created on the User’s
Desktop.
FbF bioServer Administration utility allows users and administrators to monitor bioServer’s
state and easily change different configurations parameters. Below is a snap shot of FbF
bioServer Administration Utility and brief description of controls marked with number.
1. FbF bioServer Status: Its shows the current state of the FbF bioServer like Initializing,
Started, Stepped etc (Ex. In above figure, FbF bioServer is in Stopped state). This section
also allows user to start\stop FbF BioServer by clicking at the corresponding buttons.
2. Home Tab: This tab allows user to modify the internal configuration related to matching
and data processing done by FbF bioServer.
This application must be started under Administrator privileges else it will fail to start.
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a) Add New: Use this button to add a new instance of matching engine.
b) Edit: Use this button if you want to modify an existing instance of matching server.
3. Server Configuration Tab: This tab allows you to modify FbF bioServer database and
license related configuration as showing in the image below. Before changing License IP
and port, make sure that you have a license server running on the provided network
location else application will display a message as shown in the image.
5.1 Add\Edit a Matching Server
To add a new matching server, click on the “Add New” button to open a form which
will allow you to provide the configuration of the new instance of matching engine.
FbF bioServer need to be stopped before making any changes in the configuration. This is to avoid conflicts between the configuration being used by the bioServer while its running and the new configuration.
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FIELD NAME DESCRIPTION
Server Description It is the user defined name of the server matching engine which will help you to identify it and its purpose later.
Server Type This property allows you to select the type of engine you want to create. It can have any of the 3 values listed below: 1. NServer (Default Value) 2. Cluster Server 3. Accelerator “Server Type” property categorizes the matching engines on the bases of matching speed, load and record volume; they are capable of handling efficiently. Please note that all the different server types require different type of licenses.
Thread Count This property allows you run multiple matching threads within a Matching Engine to increase server response time. Its default value is 1 which means by default there is only one matching thread running per Matching Engine. If thread count value is set as “0”, matching engine will not start and will not perform any operation.
MegaMatcher Server IP, Server Port and Server Admin Port
These set of properties specifies the location of Mega Matcher Server (Matching Server) which is used to create the new Matching Engine. Default Value are: 1. Server IP: 127.0.0.1 2. Server Port: 25452 3. Server Admin Port: 24932
Taxonomy This property allows you to select the Taxonomy for which the new Matching Engine should work. For more information on Taxonomy and their role in FbF bioServer, read the “Using Taxonomy” Section. If your desired taxonomy is not listed in the options, you can add new Taxonomy by click “+” button adjacent to the Taxonomy options. Default value for this field is “78248:0:0:0:0:0:0:0”
Location Categories This property allows you to select the biometric locations which you want the new Matching Engine to consider. Biometric templates of all the other Biometric Location will be ignored during matching process. It can have any of the 5 values listed
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below: 1. Finger 2. Unknown 3. Palm 4. Iris 5. Face Default value for this field is “Unknown”
Editing Matching Server Details
To edit any existing Matching Engine, select the entry in the grid on the “Home” tab
and click “Edit” button above the grid. It will open a form similar to “Add New” form
as shown in the image below which will allow you to change the configuration values
c. Run the SelfCert.exe with elevated privileges. To do this, right click on
“SelfCert.exe” and click “Run as Administrator” option.
d. This action will execute a small program which will generate and install license
on your machine. Depending on hardware, License generation may take a couple
of minutes. Let the process complete.
e. When the certificate will be installed successfully, you will receive a notification
message for the same and also a request to reboot the machine.
f. Reboot the machine to finalize the installation and configuration of FbF
bioServer.
Q: I have completed the FbF Server V2.0 WE7S installation but Login prompt won’t let me
log in to Windows? I do not have the password to login.
A: FbF bioServer V2.0 WE7S Contains Windows Embedded 7 operating system along with
pre-configured FbF bioServer 2.0 on it which runs under the pre configured
administrative user called “FbF bioServer”. Please contact an authorized representative
of Fulcrum Biometrics about your situation. We will help you out with everything you
need.
Q: I have completed the installation of FbF Server V2.0 WE7S, how can I connect server
machine to my Local Area Network?
A: FbF bioServer V2.0 WE7S is preconfigured to connect to join the available network (wired
or wireless, whichever is available) and acquire the IP address from DHCP. Follow the
steps below to connect FbF bioServer Machine to the LAN.
1. Wired Network:
a. Connect the Ethernet cable to the LAN network adaptor (RJ45 connector) of FbF
bioServer Machine. Make sure that the Ethernet cable has a sound connectivity
to the network backbone on the other end.
b. FbF bioServer will automatically acquire the IP address from the LAN’s DHCP
server. You can consult your network administrator to know the IP Address
assigned to FbF bioServer Machine (Machine name is FBFBIOSERVER-PC).
Making any kind of changes to operating system, configuration or programs installed on it is not encouraged without consulting Authorized Representative of Fulcrum Biometrics.
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Alternatively, you can ping the FbF bioServer machine name which will reveal the
IP Address acquired by the machine.
c. If there is no DHCP Server is available on the LAN, FbF bioServer will fail to
acquire a valid IP Address. It is highly recommended to consult an authorized
representative of Fulcrum Biometrics in this situation. Before making any
changes to the operating system. If you are an advance user, after consulting a
Fulcrum Biometrics Administrator, you can manually login to FBF bioServer
machine and set suitable static values for “IP Address”, “Subnet Mask”, “Default
Gateway” and “DNS Server”. To learn how to login to a valid Windows account
on FbF bioServer Machine, refer to the relevant FAQs.
2. Wireless Network:
a. Make sure that wireless network you want FbF bioServer machine connect to is
up and broadcasting.
b. Login to FbF bioServer’s Windows Maintenance Account and connect it to the
desired wireless network. You may have to provide wireless network connection
keys depending on security applied on your wireless network.
c. Make the FbF bioServer wireless network adaptor to remember the wireless
network with respective login credentials and configure the adaptor to join the
same wireless network every time.
d. On successful connection, FbF bioServer will automatically acquire the IP address
from the wireless LAN’s DHCP server.
e. If there is no DHCP Server available on the wireless LAN, FbF bioServer will fail to
acquire a valid IP Address. It is highly recommended to consult an authorized
representative of Fulcrum Biometrics in this situation. Before making any
changes to the operating system. If you are an advance user, after consulting a
Fulcrum Biometrics Administrator, you can manually login to FBF bioServer
machine and set suitable static values for “IP Address”, “Subnet Mask”, “Default
Gateway” and “DNS Server”.
FbF bioServer V2.0 WE7S image comes with generic wired Ethernet card driver which works with most of the wired Ethernet adaptors. If in case the drivers for the network adaptor are not installed, you will have to install it manually by logging in to a valid windows account on the FbF bioServer Machine.
To learn how to login to a valid Windows account on FbF bioServer Machine, refer to the relevant FAQs.
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Q: My FbF bioServer V2.0 WE7S is connected to the LAN, how can I remotely connect to it
using Windows Remote Desktop Connection (RDP)?
A: FbF bioServer operating system is preconfigured to accept Remote Desktop Connections
from other machine in the same Local Area Network on port number “33891”. You
should consult a authorized representative of Fulcrum Biometrics to get Windows
Maintenance Account’s User Name and Password.
1. If you know the IP Address of FbF bioServer Machine: Open the Windows RDP tool
on your machine and use “<FbF bioServer IP Address>:33891” to connect to FbF
bioServer.
2. If you do not know the IP Address of the bioServer Machine: Open the Windows RDP
tool on your machine and use “FBFBIOSERVER-PC:33891” to connect to FbF
bioServer.
Q: Can I install different third party software that I need on FBF bioServer Machine? Or
can I use the IIS installed on FbF bioServer Machine to host other items?
A: The operating system and other supporting software installed on FbF bioServer V2.0
WE7S machine are specially tuned to specific settings to achieve high performance
along with maximum stability. And in order to maintain the same, it is highly
recommended and encouraged running FbF bioServer in a controlled environment on a
dedicated machine. Installation of any third party software or any kind of modification
in the operating system may impact performance of FbF bioServer.
Q: What type of network environment is required in order to connect to FbF bioServer
V2.0? Can I just use a household wireless environment?
A: There is no special network requirement for connecting to FbF bioServer. You can
connect and communicate with FbF bioServer in “Large Scale Active Directory Driven
Environment” or even in a “House Hold Wireless Network”.
Q: Does the Windows Embedded Standard 7 "Build an Image" option replace my existing
Windows OS or add the new OS and allow running both?
A: Installation of FbF bioServer V2.0 WE7S requires a separate hard drive partition for
installation. All the content on the select partition are erased in the early stages of
FbF bioServer V2.0 WE7S image comes with generic Ethernet card driver which works with most of the wired Ethernet adaptors. If in case the driver for the network adaptor is not installed, you will have to install it manually by logging in to a valid windows account on the FbF bioServer Machine.
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installation. Hence, it is highly recommended to take the backup of all the valuable
information on the target partition before proceeding for the installation process.
The correct way to install FbF bioServer V2.0 WE7S is to boot the machine with an FbF
bioServer bootable DVD\UFD and follow the on screen instructions to complete
installation.
Yes, you can install multiple operating systems along with FbF bioServer V2.0 on
different partitions of a hard drive of your system with a limitation that you would be
able to boot into and run only one operating system at a time.
Q: I have installed FbF bioServer as instructed on a standalone machine and connected it
to LAN. Is there any post installation configuration required in order to bring the FbF
bioServer up in running state?
A: Yes, a machine specific certificate needs to be installed on the machine as a part of post
installation configuration. This certificate is a mandatory component of FbF bioServer
and is completely machine dependent. Hence, it needs to be installed explicitly after
everything is installed on the target machine. Follow the steps below in order to install
the certificate on your FbF bioServer Machine:
Please contact an authorized representative of Fulcrum Biometrics and he will assist you
with the situation.
Q: I know how to boot a machine using bootable DVD Drive but how booting from a UFD
works?
A: Different BIOS implementations can support booting from USB devices in the following
ways. Boot the system to BIOS menu and configure the system to any of the following
settings as per your requirement.
1. The BIOS might have a generic "Boot from USB disk" option that boots from any USB
disk detected that includes an active partition.
2. The BIOS might only let you select a specific USB disk to boot from.
3. The BIOS might let you configure which port to boot from.
Q: What are the advantages of booting from a UFD over DVD?
A: The following are the advantages of booting from a UFD over booting from an optical
drive:
1. Small form factor: UFDs bring the advantage of size and power. This means you can
build devices that have smaller form factors; the storage does not require the
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majority of the space in a device. Power requirements for a UFD are also significantly
less than DVD ROMS because of a lack of moving parts.
2. Portability: The smaller form factor also increases portability; USB connectivity
makes it easy to replace the hardware if a failure occurs.
3. Better tolerance of shock, dust, and temperature: Because UFDs lack moving parts
and have reduced complexity, most UFDs are better able to handle shocks, dust, and
temperature variations compared to optical media.
4. Initial and Maintenance Cost: Initial investment and maintenance cost of using USB
media is way lower than optical media. Also, the UFDs are a reusable media which
allow virtually infinite number of read and write operation which is not true with
optical media.
Q: How can I convert a simple UFD to a bootable UFD?
A: Use the following set of instructions to make a UFD bootable:
1. Plug-in the UFD (4GB Minimum) to any Windows Vista or 7 machine where you have
administrative access to Window Command Line Tool.
2. Backup all the data from the UFD as we are going to format it to make it as bootable.
3. Open elevated (with administrative privileges) Command Prompt. To do this, type in
CMD in Start menu search field and hit Ctrl + Shift + Enter. Alternatively, navigate to
Start > All programs >Accessories > right click on Command Prompt and select run as
administrator.
4. When the Command Prompt opens, enter the following commands one by one:
a. DISKPART and hit Enter.
b. LIST DISK and hit Enter. Once you enter the LIST DISK command, it will show the
disk number, name and capacity of your UFD. In this step you need to enter all
the below commands one by one and hit enter. As these commands are self
explanatory, you can easily guess what these commands do.
c. SELECT DISK 1 (Replace the disk number in this command with your disk number)
d. CLEAN
e. CREATE PARTITION PRIMARY
f. SELECT PARTITION 1
g. ACTIVE
h. FORMAT FS=NTFS QUICK
i. (Format process may take few seconds)
j. ASSIGN
k. EXIT
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5. Now plug out the UFD from the machine and plug-in again. By this point we have
made the drive bootable. You simply need to copy the desired content to the UFD
drive and reboot the machine.
6. If you have configured the machine’s BIOS to boot from UFD drive then you machine
will show the appropriate menu boot from the UDF.
Q: Why FbF bioServer Administrator Utility is showing the FbF bioServer in Starting State?
A: There are two reasons for the above scenario. First, is that FbF bioServer is actually
starting and is taking some time to start as FbF bioServer database has huge amount of
data. Secondly, some unknown error is occurring during starting of the FbF bioServer
and FbF bioServer is continuously trying to start. In this case an Error will be logged in
“Event Logs” of the Operating System. Please provide our support team with this error,
so that our support is able to resolve the error as soon as possible.
Q: How do I move my bioServer database to other database server?
A: FbF bioServer is designed to work with any remote/local instance of MS SQL Server 2008.
Follow below mentioned steps to transfer FbF bioServer database to other instance of
MS SQL Server:
1. Take backup of database named “fbfserver v1” and restore it at new server instance.
2. Run FbF bioServer Administrator Utility and go to “Server Configuration” tab.
3. Stop FbF bioServer using stop button present on FbF bioServer Administrator Utility.
4. Change the details of the section under “Database”, so that it points to your new
SQL Server.
5. Click on “Apply” button. If everything is correct then you will receive a success
message, else if any of the input provided is not correct then you’ll receive an error
message.
6. Start the FbF bioServer using Start button on FbF bioServer Administrator Utility.
Q: How do I change my License server details?
A: Changing License server details is very easy using FbF bioServer Administrator Utility.
Follow below mentioned steps to change License server details:
1. Run FbF bioServer Administrator Utility and go to “Server Configuration” tab.
2. Stop FbF bioServer using Stop button present on FbF bioServer Administrator Utility.
3. Change License server IP and port under the section “Server”.
If no special user is created for FbF bioServer on new SQL Server, then provide credentials for ‘sa’ user or any other user with equivalent permissions.
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4. Click on “Apply” button. If everything is correct then you will receive a success
message, else if any of the input provided is not correct then you’ll receive an error
message.
5. Start the FbF bioServer using Start button present on FbF bioServer Administrator
Utility.
Q: When I try to Invoke FbF Web Service (WCF Service) I receive “An unsecured or
incorrectly fault error”, how do I solve this problem?
A: There is more than one cause for this problem. Causes and solutions are provided below:
1. Cause: FbFEngine Certificate is not present on the server machine.
1. Solution: FbF bioServer itself creates a self signed certificate for the security purpose
with name “FbFEngine” if this certificate is not present on server machine under
“Trusted People” folder, please contact Fulcrum Support Department in order to get
certificate installed on your machine.
2. Cause: Server and Client machine time are out of sync.
2. Solution: Mostly this is the cause for above mentioned issue. Please check that
server machine’s time and client machine’s machine are in sync.
Q: I am not able to access FbF Web Service (WCF Service), every time it says that “Remote
machine actively refused the connection”, how do I solve this problem?
A: There is more than one cause for this problem. Causes and solutions are provided below:
1. Cause: Server machine is not on the network.
3. Solution: Make sure that server machine is on the network and the machine is
accessible to your machine.
2. Cause: Ports that are mentioned in “Requirements for FbF bioServer” are not open
and fire wall on the server machine is blocking all requests.
4. Solution: Open the mentioned ports and allow communication to these ports
through fire wall.
Q: What is Taxonomy and how do I get Taxonomy?
A: You can consider Taxonomy as a Unique Id assigned to client by Fulcrum Biometrics. You
can get it from Fulcrum Biometrics; you will not be able to perform any operations on
FbF bioServer unless you have a minimum of One Taxonomy with you.
Please make sure that Client machine’s time is always equal or less then the time on server machine. In no situation, client machine’s time should be greater than server machine’s time; else you will always receive above mentioned error.