Fast Forward Labs - Cloudera...We work hand-in-hand with customers to identify and prioritize investments, support change, and deliver the ML and AI platform experience necessary to

Fast Forward LabsChris DarvillDirector Sales Engineering, EMEA

2 © Cloudera, Inc. All rights reserved.

THE OPPORTUNITY: THE AI-FIRST ENTERPRISE

PROTECTbusiness

CONNECTproducts &

services (IoT)

GROWcustomer insights

Thousands of opportunities for ML and AI to unlock value within the enterprise

● Predictive maintenance● Logistics optimization● Self-driving cars

● Customer care analytics● Churn analysis● Next best action

● Insider threat prevention● Fraud prevention● Payment integrity

3 © Cloudera, Inc. All rights reserved.3

AI

MACHINE LEARNING

DATA SCIENCE

ANALYTICS

"BIG DATA"

CLOUD


Systematic process to discover and prioritize

opportunities for ML and AI

THE CHALLENGE: BUILDING AN AGILE “AI FACTORY”

OPPORTUNITY DISCOVERY

“AI FACTORY”Agile platform to build, train, and deploy ML applications

Enterprises must have ability to quickly discover and deliver AI-driven transformation

BUSINESSTRANSFORMATION

Capability to absorb business transformation

and discover next opportunity


IT’S NOT EASY..

Now trending: barriers to success & scale

• Expertise, experience data and data products aren’t being shared. Data is siloed with no central catalog. Teams end up duplicating work (and code) to collect, clean and load datasets.

• Data science teams sit in [Org] and pursue technically interesting projects, but they don’t align to business properties and become ineffective.

• Teams gravitate towards complexity, thinking complex = better. They focus on the algorithm as the solution to all their problems, but often the real problem is in their data.


MACHINE LEARNING AT CLOUDERAOur philosophy

We empower our customers torun their business on data with anopen platform:● Your data● Open technology● Running anywhere● At scale

We accelerate enterprise data science.

7© Cloudera, Inc. All rights reserved.

OUR APPROACHModern enterprise platform, tools and expert guidance to help you unlock business value with ML/AI

Agile platform to build, train, and deploy

scalable ML applications

Enterprise data sciencetools to accelerate team productivity

Expert guidance, services & training to

fast track value & scale


WHAT IS CLOUDERA FAST FORWARD LABS?A trusted partner for evolving ML and AI capabilities

We work hand-in-hand with customers to identify and prioritize investments, support change, and deliver the ML and AI platform experience necessary to succeed.

We help customers build the future of their business.

10

CLOUDERA FAST FORWARD LABS

ADVISING & RESEARCH

ML APPLICATION DEVELOPMENT

STRATEGY ENGAGEMENT

Evaluates and, if feasible, delivers a single ML application (model, code, docs) using your data on Cloudera architecture

Delivers a data strategy document with a focus on ML, by identifying and prioritizing ML use cases, and recommending process design

Ongoing ML expert advising plus access to CFFL research reports and prototypes.

Expert guidance to fast track value and scale


ADVISING & RESEARCH

Practical guidance for implementing ML technologies

Engagement• 4 hours/month

applied ML advising• Weekly CFFL

Newsletter

Deliverables• Quarterly Research

Reports (physical copies)

• Client Portal Access to virtual Reports and associated prototype


ADVISING & RESEARCH TOPICS

What’s inside?

• A rigorous but conceptual explanation of a state-of-the-art algorithm: how it works, limitations, alternatives, data and hardware requirements

• A prototype that showcases the algorithm• Commercial and open source landscape• Ethics, future future implications, sci-fi short

story• 4 hours per month of applied ML advising


RECENT RESEARCH & ADVISING TOPICSPractical guidance for implementing the recently possible

Understanding what’s inside the black boxes• Regulatory compliance and bias testing• Customer churn reasoning• Reverse engineering 3rd party models

A novel approach to ML for deeper insights• Analyzing review sentiment across retail vs luxury

brands• Detecting suspicious employee activity across bull vs

bear markets• Predicting IoT device failure across operating

conditions


STRATEGY ENGAGEMENT

Strategy & roadmap to capitalize on ML opportunity for your business

Engagement• Pre-onsite conversations

to align on goals and resources (1-4 weeks)

• 2 Days w/ 2 CFFL team members on site info gathering with diverse stakeholders

• Follow up and delivery of a dynamic and effective plan (3-5 weeks)

Deliverables• Machine learning

strategy and tactical roadmap

• Optimized for your business opportunities and technical capabilities

• Recommendations across technology, product, people and process, metrics


ML APPLICATION DEVELOPMENT

The fast track for a new machine learning capability

Deliverables• Working Prototype

delivered in your environment

• Code & extensive documentation

• Optional ongoing support for production implementation

• Phased development off-ramps for feasibility concerns

EngagementClose collaboration with your teams across sequential development phases (2-6 months total):• Exploration phase (~2

weeks)• Algorithmic excellence

phase (a few weeks to a couple of months)

• Operationalization phase (a few weeks to a couple of months)


MULTINATIONAL ACCOUNTING & PROFESSIONAL SERVICES FIRM

• Accounting questionnaire automation : hundreds of person hours per client saved

• NLP of Tax Code and legal filings: new data-based client services


FORTUNE 500 FINANCIAL SERVICES & INSURANCE PROVIDER

• Data discovery, elimination of data & workflow silos, and optimization of team structure driving massive operational efficiencies

• ML analytics on call center transcripts and customer history to deliver personalization that boosts conversion

Confidential-Restricted – For Discussion Purposes Only

THANK YOU

Fast Forward Labs - Cloudera...We work hand-in-hand with customers to identify and prioritize investments, support change, and deliver the ML and AI platform experience necessary to

Documents