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Fast mobile apps. Everywhere. Fast Apps Drive Higher ROI
15

Fast Apps Drive Higher ROI

Apr 16, 2017

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Sajal Sahay
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Page 1: Fast Apps Drive Higher ROI

Fast mobile apps. Everywhere.

Fast Apps Drive Higher ROI

Page 2: Fast Apps Drive Higher ROI

“80% of users delete or abandon apps if they are slow”

Source: Dimension Data Research, 2015

“96% of users say speed is a critical factor in deciding which app to use”

Source: Dimension Data Research“The speed and performance of your App is the number one factor in customers using or deleting your app”

Source: A Global In-Depth Study of the Online Customer Experience, LivePerson, 2012

Page 3: Fast Apps Drive Higher ROI

Feb 2008 Feb 2015

“Chrome” proved speed = market domination

Page 4: Fast Apps Drive Higher ROI

Slow apps are usually the biggest leak in the customer

engagement, retention funnel

Fast apps drive engagement and retention

Customer stays in app, & comes back more often

App is Interesting

Customer Gratification

Content loads faster

Page 5: Fast Apps Drive Higher ROI

ROI Case Studies

Page 6: Fast Apps Drive Higher ROI

An app with 1M MAU now makes $15M more per year because of Twin Prime

Case Study #1: mCommerce

Page 7: Fast Apps Drive Higher ROI

USER OPENS

APPPRODUCT VIEWS

CHECKOUT

SEARCH

Speed matters from the get-go

SELECTION

HIG

H R

ETEN

TIO

N

USERS HAVE LITTLE PATIENCE HERE

SLOW SPEED KILLS PRODUCT COMPARISON

SLOW LOADING PRODUCT RESEARCH, USER REVIEWS KILL PRODUCT SELECTION

USERS ARE MORE INVESTED & WILLING TO WAIT

HIGH USER SATISFACTION, RETENTION

SPEEDIS CRITICAL

Page 8: Fast Apps Drive Higher ROI

5 extra images per session because of Twin Prime*

x 1 million monthly active users (MAUs) x 12 Months

x 1% conversion rate

x $25 average unit price

=

$15M additional annual revenue

* Results from a Fortune 1000 eCommerce company using Twin Prime

Benefit Analysis

Page 9: Fast Apps Drive Higher ROI

Top mCommerce apps already know this

Priceline gets 60% revenue from its mobile app

Page 10: Fast Apps Drive Higher ROI

Case Study #2: Consumer (Social) app

An app with 1M MAU now makes $6M more per year because of Twin Prime

Page 11: Fast Apps Drive Higher ROI

Benefit Analysis*

* time spent in app data from Frontback; revenue calculations not using actual Frontback data

52% more time in app spent by users because of Twin Prime

x 1 million monthly active users (MAUs)

x $1 average revenue per user per month x 12 months

=

$6M in additional annual revenue

Frontback: Social app with millions of users

worldwide

Page 12: Fast Apps Drive Higher ROI

Twin PrimeSolution Overview

Page 13: Fast Apps Drive Higher ROI

Last mile is the bottleneck

70% of latency

Last milelatency & bandwidth constrained

First/ Middle milelow latency, high bandwidth

CDNs work for this part of the network

Twin Prime address issues of volatility and diversity of last mile without asking you to change your CDN

Page 14: Fast Apps Drive Higher ROI

Twin Prime: machine learning for mobile networks

• machine learning for dynamic network optimizations

• simple 10min SDK integration with no changes in the backend; keep your CDN

• we do not modify, resize, cache or compress your data

• dashboard to visualize results and see speed analytics