FAQs How long can I spread the payments over? 12, 24 or 36 months, there is also a cash opon available. What happens at the end of the agreement? On your final payment the device becomes yours. Will there be any credit checks? No everyone is approved and there aren’t any credit checks. What is the excess on the insurance policy? There is no excess on the either the insurance or warranty and you will receive the policy details with your device. How do I make an insurance or warranty claim? You will be provided with a policy and claims document detailing how to make a warranty or insurance claim. How long do repairs take? Repairs are handled on a case by case basis, and the turnaround depends on the nature of the damage or fault. The most common damage is a cracked screen which, once reported, should be picked up, repaired and returned within 7 to 10 working days. Can they use the device at home? Yes the student can use the device to further enhance their learning and we recommend that you set you security seng on your Wi-Fi accordingly. How many devices can I order? One per student at the school. When will I receive the device? The ordering window will open on the 12 th June and orders need to be placed by 5 th July. Your first direct debit will be collected on 25 th July, confirming direct debit orders. Devices will be delivered to the school and will be handed out at the start of the school year. What happens if I miss a payment or can no longer afford the device? You will have to return the device; you will not own the device unl the final payment is made. What happens if I cannot afford to join the scheme? The Academy will have a number of devices that can be borrowed to use in lesson me, these devices will be kept in the Academy and given out when the learning requires. Students will not be able to take these devices home. Can I bring my own device that I have already purchased? Yes, but you do so at your own risk. What if I my child leaves the school? You must return the device, or pay the outstanding payments to take ownership of the device. Have further quesons? Contact the support team: 0203 857 5630 [email protected][email protected]0203 857 5630 Tech 4 Learners Student Device Provision Programme At Longfield Academy we want to provide students with state-of-the-art IT equipment that works seamlessly with our own systems Key dates Parents evening 14th June Ordering deadline 5th July 1st Direct Debit (confirming orders placed with Direct Debit) 25th July [email protected]0203 857 5630 Ordering portal details www.tech4learners.co.uk Username: Longfield2017 Password: Welcome01
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Transcript
FAQs FAQs
How long can I spread the payments
over?
12, 24 or 36 months, there is also a cash
option available.
What happens at the end of the
agreement?
On your final payment the device becomes
yours.
Will there be any credit checks?
No everyone is approved and there aren’t any
credit checks.
What is the excess on the insurance
policy?
There is no excess on the either the insurance
or warranty and you will receive the policy
details with your device.
How do I make an insurance or warranty
claim?
You will be provided with a policy and claims
document detailing how to make a warranty or
insurance claim.
How long do repairs take?
Repairs are handled on a case by case basis, and
the turnaround depends on the nature of the
damage or fault. The most common damage is a
cracked screen which, once reported, should be
picked up, repaired and returned within 7 to 10
working days.
Can they use the device at home?
Yes the student can use the device to further
enhance their learning and we recommend
that you set you security setting on your Wi-Fi
accordingly.
How many devices can I order?
One per student at the school.
When will I receive the device?
The ordering window will open on the 12th
June and orders need to be placed by 5th July.
Your first direct debit will be collected on 25th
July, confirming direct debit orders. Devices
will be delivered to the school and will be
handed out at the start of the school year.
What happens if I miss a payment or can
no longer afford the device?
You will have to return the device; you will not
own the device until the final payment is
made.
What happens if I cannot afford to join
the scheme?
The Academy will have a number of devices
that can be borrowed to use in lesson time,
these devices will be kept in the Academy and
given out when the learning requires. Students
will not be able to take these devices home.
Can I bring my own device that I have
already purchased?
Yes, but you do so at your own risk.
What if I my child leaves the school?
You must return the device, or pay the
outstanding payments to take ownership of
the device.
Have further questions? Contact the support team: 0203 857 5630