English Language Centre 250-721-8469 | [email protected] | uvic.ca/elc I am not receiving any instructor announcements. What should I do? Answer: If you are not receiving emails from your instructor, check your junk mail folder to see if the messages are there. If they are not there, email your instructor and make sure they have the correct email address for you. What should I do if I am late for my Virtual Classroom session? Answer: If you are late for your Virtual Classroom session you can sll join. Send your instructor a message leng them know you are joining late. I can’t join a session due to personal reasons or technical issues. What should I do? Answer: Contact your instructor by e-mail if you are unable to join a Virtual Classroom session for any reason. What do I do if I join the session late and everyone else is in discussion groups? Answer: Stay in the Main Room and wait. The instructor will move you into a group or tell you to wait for the others to return. FAQs for ELC Connect Online Courses For Courses Requiring an e-text: Do I need to purchase the e-text or MyLab access if I already have a hardcopy textbook? Answer: If you have a hard copy of the etext book, you will probably not need to purchase the etext online. Check with your instructor. Are the MyLab exercises and assignments going to be graded? Answer: Your instructor will let you know which exercises and assignments will count towards your final grade. If you are unsure, ask your instructor. For Courses Requiring an e-text: Which link do I use to purchase the e-text? Answer: To purchase your e-text, use the link that says “w/ eText” (which means “with eText”). If you are sll unsure, check the purchase instrucons email for instrucons on who to email for more informaon.