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Every brand wishes they had your fans.
19

Fandom

Jan 27, 2015

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Technology

Marty Wetherall

Drawing on some interesting commonalities between Web 2.0 and fandom, FanChatter helps sports franchises and other businesses create a more profitable level of fan involvement through content sharing.
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Transcript
Page 1: Fandom

Every brand wishes they had your fans.

Page 2: Fandom

“What everyone else

is calling Web 2.0 is

actually fandom…”

Henry Jenkins (left)Co-founder, Comparative Media StudiesProgram at MIT

Page 3: Fandom

Fandom isSocial,Creative,andcollaborative.

Page 4: Fandom

Fandom inspires participation and convergence.

Page 5: Fandom

Fandomshrinkstheworld.

Page 6: Fandom

And technology is making the world smaller faster.

Page 7: Fandom

Soon every website will be social.

Page 8: Fandom

Even Sears.

Page 9: Fandom

HOW COULD YOUR FAN EXPERIENCE BE LESS PUBLISHEd…

…and more participatory?

Page 10: Fandom

Fans have a basic need to belong and be noticed.

Page 11: Fandom

has solutions for organizationsseeking a more profitable level

of fan engagement.

Page 12: Fandom

Turn your fansinto users.

“I'm loving the new interfaceon Timberwolves.com. I'vegone to the site more in thelast two days than I had inthe last two months.”

Kevin MyersMinnesota Timberwolves Fan

chatterBox

Page 13: Fandom

Turn your audience into advocates.

Scoreboard Photo Sharing

“Now that it’s possible,

why wouldn’t you let

your fans see their

own pictures on the

scoreboard?”

Sterling CryderSooner Sports Properties

Page 14: Fandom

Let them be seen and heard.

Page 15: Fandom

Fan-generated content that can go anywhere…

Brand Thunder’s Custom Branded Firefox Browser Theme Sidebar

Mobile Apps

Page 16: Fandom

…And more content = more measurable fan data

Tools of the Cornish Miner, 1871

Page 17: Fandom

SO Don’t give it ALL away.

“Facebook is a kinder, gentler version of a dotcomstrategy that's been with us for years, calledGive Us Your List.”

“Facebook is basically designed like a lobster trapwith your friends as bait.”

Source: Nonprofit Online News: Outsmarting the Facebook Lobster Trap: Three Worries, OneGuideline, Seven Principles - http://news.gilbert.org/OutsmartingFacebook

Page 18: Fandom

Customer fan relationship management

“Customers aredemanding thatenterprisesengage with themin new, more‘social’ ways.”

William BendForrester ResearchFrom “CRM 2.0: Fantasy or Reality”

Page 19: Fandom

http://fanchatter.com • [email protected]

Powering engagement through content sharing.

Driving sales, sponsor revenues, and CRM.

Making the most of your fans.