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INFORMATION BOOKLET Our Vision Tisbury School is a caring but challenging environment which, through example, persistent efforts, and with the support of the family, aims to prepare students to become.... Confident Resourceful Life-long Learners By being: Positive in their own identity; Motivated and reliable; Enterprising and entrepreneurial. Resilient. By: Relating well to others; Effectively using Communication Tools; Being members of communities and citizens of the world; Valuing the land and environment; Participating in life contexts and being part of NZ’s social, cultural, economic and environmental well- being. By being: Literate. Numerate. Critical, Creative & Reflective thinkers. Seekers, users and creators of knowledge. Informed Decision Makers. Tisbury School believes they will achieve this vision by: Recognising the importance of family. Providing a positive, co-operative and supportive environment. Encouraging a “can do” attitude with students, so they will take risks and become problem solvers. Reviewed: February 2014
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Page 1: Family information booklet 2013 v1 nov 2012

INFORMATION BOOKLET

Our Vision Tisbury School is a caring but challenging environment which, through example, persistent efforts, and with the

support of the family, aims to prepare students to become.... Confident Resourceful Life-long Learners

By being: Positive in their own identity;

Motivated and reliable;

Enterprising and entrepreneurial.

Resilient.

By: Relating well to others;

Effectively using Communication Tools;

Being members of communities and citizens of the world;

Valuing the land and environment; Participating in life contexts and

being part of NZ’s social, cultural, economic and environmental well-

being.

By being: Literate.

Numerate.

Critical, Creative & Reflective

thinkers.

Seekers, users and creators of knowledge.

Informed Decision Makers.

Tisbury School believes they will achieve this vision by: Recognising the importance of family. Providing a positive, co-operative and supportive environment.

Encouraging a “can do” attitude with students, so they will take risks and become problem solvers.

Reviewed: February 2014

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The  Board  of  Trustees:    

v Chairperson                             Mrs  Angela  Burnett  v Deputy  Chairperson       Mrs  Keri  Tatham  v Treasurer           Mrs  Teresa  Newell  v Deputy  Treasurer            v Property/Community  Liaison     Mrs  Rachel  Hoogeveen  v Property/Community  Liaison     Mrs  Erin  Wilson  v Staff  Representative       Mrs  Jacqui  Ferris            

 The  Board  of  Trustees  meetings:    

Held  once  a  month;  dates  and  time  advertised  in    the  school’s  newsletter.    

All  parents  are  welcome  to  attend.  Although  it  is  a  public  meeting,  there  are  no  speaking  rights  from  the  floor.  

   

 Staff:  

v Principal             Mrs  Andrea  Joyce  v Senior  Teachers         Mrs  Jacqui  Ferris    R1  –  Senior  School                 Mrs  Joy  Maheno  R5  –  Junior  School  v Teachers:           Mrs  Rebecca  Warnock    R2                                                                                                                                                          Mrs  Cassie  Watt    R3      v Reading  Recovery         Mrs  Noelene  Marshall          

v Teacher  Aides         Mrs  Joy  McNamara                 Mrs  Jayne  Cloake                 Mrs  Tania  Olive    v Office  Administrator       Mrs  Mary  Forsythe  v Cleaner           Mrs  Glenys  Hawkes  v Caretaker           Mr  Peter  Hughes          

   

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General  Information:           School:        Tisbury  School           Address:        3  Boundary  Road           Telephone:        2168213            Fax:  2168215           Cellphone:        0272542430             Email:              [email protected]           Blog  Page:     Tisbury.school.nz  

Tisbury  School  is  on  facebook.                           School  Hours:      

    School  Commences:         8:30  Welcome  to  School  Grounds               8:45  School  Starts       Brain  Break       10:00  (approximately)  

        Morning  Tea       11:00  (Eat  and  Read)                   11:05  –  11:20  (Play)           Lunch:         12:25  -­‐  12:40  (Supervised  Lunch)                   12:40  –  1:15  (Play)                   1.20  School  Starts           School  Ends:       2:45  pm           School  Bus  Departs:       2:50  pm  

    Office  is  attended:  Daily:              8:30  to  12:30      PLEASE  NOTE:    The  hours  that  teachers    are    on  site  and  available    for  supervision  of  students  are  8:30   to   3:00pm.     Teachers   are   not   responsible   for   students   outside   of     these  hours  –  this  information  has  been  checked  through  the  legal  advisors  of  the  MOE  and  STA.  

       

                                                                                               Te  Kura  Tisbury  -­‐    Karakia      

                           E  Te  Atua           Lord                              Manaakitia  Tatou  Katoa       Look  after  all  of  us                              Te  Kura  Tisbury         Tisbury  School                              Nga  Kaiako         Teachers                              Nga  Tamariki         Children                              Me  Nga  Matua  Hoki       Parents  

                                                   Ake,  Ake,  Ake,  Amine       Forever  and  ever,  Amen.        

     

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 TISBURY SCHOOL’S ADOPTED SCHOOL SONG:

 TISBURY KIDS CAN DO ANYTHING !!

 NOW THE SHOW BEGINS

AS THE SPOTLIGHT BEAMS UPON US. YOU CAN SEE US, CENTRE STAGE. WE’RE YOUR KIDS, YOUR HOPES,

WE’RE THE HEROES OF THE FUTURE. WE’RE THE NEW UNWRITTEN PAGE.

THE TIME HAS COME AROUND AT LAST FOR US TO SHOW THE WORLD THAT …

 CHORUS:

TISBURY KIDS ARE ROCKIN’ IT, ROCKIN’ IT, TISBURY KIDS ARE TOPS.

TISBURY KIDS ARE LIVING IT, LIVING IT. LOOK WHAT WE’VE GOT.

KIDS CAN DO ANYTHING, ANYTHING. GIVE IT A TRY.

TISBURY KIDS ARE ROCKIN’ IT, ROCKIN’ IT. JUST WATCH US FLY.

NOW THE GAME BEGINS.

YOU CAN SEE US FROM THE SIDELINES. WE ARE IN THE WINNING TEAM.

WE’RE THE BEST THERE IS. WE CAN TAKE IT TO THE LIMIT.

WE CAN LIVE OUR WILDEST DREAMS.

THE TIME HAS COME AROUND AT LAST FOR US TO SHOW THE WORLD THAT …

CHORUS X 2 THEN SECOND HALF OF CHORUS AGAIN.

(WORDS AND MUSIC: DAVID ANTONY CLARK AND JANICE MARRIOTT 2003 – KIWI KIDSONGS 13)

-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐  Tihei Mauri Ora

Tihei Mauri Ora Let there be life Tihei Mauri Ora Let there be life Nga iwi o te motu e To all the tribes of the land Tu ake, karangatia Stand forth and be welcomed Tu ake, manaakitia Stand forth and be hosted Nga iwi, kia ora ra To all the tribes, greetings to you Nga iwi, Kia ora ra To all the tribes, greetings to you

 

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The  following  is  some  useful  information  that  will  hopefully  help  you  become  familiar  with  our  school,  its  routines  and  ways.    If  you  have  any  questions  or  queries,  please  do  not  hesitate  to  

contact  the  school. Absences:

Please   notify   the   school   each   day   your   child   is   absent   by   cellphone  (0272542430)  or  a  note  in  a  sibling’s  communication  book.    If  we  have  not  heard  from  you  –  the  office  staff  will  try  three  times  during  the  morning  to  make  contact.      

 Accounts:  

Most  activities/sports,   if   there   is  a   cost   involved,  which   is  not   covered  by  the   school,   will   be   on   pay   to   play   basis,   ie   fees   must   be   paid   before   a  student   can   participate   in   a   team.     If   students   require   replacement  stationery,  a  note  will  be  sent  home  from  the  classroom  teacher  requesting  either  the  item  be  supplied  or  money  be  sent  to  school  to  purchase.  School  accounts  sent  home  at  the  end  of  each  term.    Internet  banking  is  available.    Please  contact  the  office  for  the  account  number.    

Assemblies:  Monday  –  2:10pm  in  the  Library.    Parents/caregivers  are  most  welcome  to  attend.      

                             

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Behaviour Management (P6) Our school’s behaviour management system is underpinned by the School’s values. These values are the core for reinforcing positive behaviour that encourages students to become self driven to want to be a positive citizen. The school rules have been developed around two the core values.

School Values and Rules: Tisbury School Core Values:

Respect and Responsibility which are shown through the characteristics listed below.

Tisbury’s School Rule: Always show respect and take

responsibility for your actions through making awesome choices and following the

school values (MAC). Each class is to develop a Contract or Treaty defining specific rules for their classroom and students – these should be reinforced on an ongoing basis. The Contract/Treaty is to be clearly displayed in each classroom along side the school values chart – which are the foundations for being a positive Tisbury School Citizen. Team: Working together to do our best. Integrity: Doing what’s right, even when no one is looking. Striving: Aiming high to succeed. Balance: Working and playing at the right time. Understanding: Know what’s happening and why (ie W.I.T.S.). Resourceful: Finding ways with dealing with problems. YOU: Only YOU can be responsible and show respect in being a positive citizen.

MAC – using Tisbury School WITS: W: Walk Away! Make the right choice. Don’t let others influence or hurt you. I: Ignore! Make the right choice. Ignore people making you feel upset or unhappy. T: Tell Someone: Talk to the school’s Playground Pals, a Teacher, an adult you trust. S: Say an “I” statement. Be in control. Name the behaviour that you don’t like and why you don’t like it.

In implementing the school rules staff are asked to familiarize themselves with and follow the school behaviour management guidelines as defined in the behaviour charts. Teachers are asked to be professional in deciding consequences for inappropriate behaviour (ie is it just a quick 5 minute time out – or does the behaviour fall within the behaviour chart consequences). Part of the behavior chart consequence requires students to fill out a behaviour management reflection sheet. If the incident is serious, or ongoing, a behaviour note will be attached to the reflection sheet stating that three of these notes sent home in one term, will result in stand down procedures being considered. All serious or ongoing incidents will be recorded in the school student management system under behavior for a record. There is always a clean slate at the commencement of each term. Nevertheless … Tisbury School will not tolerate defiance, destruction of property, rebellion, bullying, intimidation or any act of rudeness. If a student/s continue to be non-compliant with the school rules or behaviour is of a severe nature (ie threatening, swearing, or violent, bullying) the Principal has the right to implement official stand-down or exclusion procedures as per the MoE guidelines.

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Guidelines: The following Charts explain our behavior guidelines. These charts are displayed in each classroom and around the school. Playground:

Students are allowed to climb the tree in the playground beside Room 5. Friday Wheels Day – students are allowed to bring scooters, roller blades on a Friday – students must have appropriate safety gear (ie helmets, knee and arm pads).

Play area over the road/Tisbury Hall (Terms 2/3) : Lunch time only:

Year 4/5/6 Students. Must be accompanied by duty teacher/Teacher aide – student’s line up by boiler room wall or at gate outside library. From 12:50 to the end of lunch a TA will provide supervision. TA is to coordinate with Principal on any issues.

Students are allowed to climb trees but not the hedge. No huts and no feeding the race horses. Ensure students have equipment to play with – cricket gear, rugby balls.

Tisbury Hall – Sports Leaders are responsible for organising games and ensuring they are played fair. The TA is there to support and step in to help with the situation – TA is to take the school’s cellphone

to ensure that the staff can support if necessary.

Orange Cones – these indicate areas that are out of bounds due to flooding or dangerous conditions.

Sports Teams Practices: during lunch times, practices take preference over students playing on either the tennis court or playing field.

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Buses/After  School  Care  Services:  All  children  are  required  to  wear  the  Safety  Vest  on  the  School  Bus/OSCAR  pickup   and   on   School   Trips,   parents   and   children   are   asked   to   sign   the  Safety   Vest   Agreement   (included   in   enrolment   pack)     The   children  must  follow  the  bus  rules  as  outlined  below.      Bus  Rules:   Consequences:  -­‐  Use  manners  to  others  at  all  times.  -­‐  Keep  hands  and  feet  to  yourself.  -­‐  Use  a  quiet  voice.  -­‐  Stay  in  your  seat  and  ensure  seat          belts  are  on.  -­‐  Keep  your  school  bags  in  front  of          your  feet,  or    under  your  seat.  -­‐  Follow  the  bus  driver’s  instructions          at  all  times.  -­‐  Listen  to  the  bus  monitors.  -­‐  Cell-­‐phones  are  not  permitted  to  be        used  on  the  bus.  

The  bus  driver  and  the  monitor  are  to  report  any  misbehaviour  to  the  Principal  (The  Bus  Controller).    1st  Offence  –  verbal  warning  by  Bus  Driver  –  Bus  Driver  to  inform  Principal.    2nd  Offence  –  verbal  warning  by  Bus  Driver  –  Bus  Driver  to  inform  Principal  –  who  phones  Parents.    3rd  Offence  –  Bus  Driver  to  inform  Principal,  who  will  inform  Parents  that  as  this  is  the  3rd  offence,  the  student  is  not  allowed  to  travel  on  the  bus  for  a  set  period  of  time.      If  the  incident  is  deemed  to  be  severe  the  school’s  behaviour  procedures  will  be  initiated.  

 After  School  Care  Services:    The  school  asks  all  parents/caregivers  to  advise  the  office,  at   the   commencement   of   each   term   or   when   ever   changes   are   made,     if   their  child(ren)  are  being  collected  by  an  after  school  agency.    Staff  need  to  be  informed  as  a  school    register  is  kept  of  who  is  being  collected,  by  which  agency  and  on  what  days.  

 

Concerns:  As   a   school   we   take   concerns   and   complaints   seriously,   no   matter   how  small   or   big.     Our   philosophy   is   to   deal   with   them  when   they   are   small,  therefore,  please  contact   the   school  as   soon  as  you  have  a   concern  –   first  approach  is  always  the  classroom  teacher,  then  the  Principal.    However,   if  you  have  a  formal  complaint  a  copy  of  the  complaints  procedure  is  found  at  the  back  of   this   information  booklet  or   in   the  back  of   the   communication  book.  

 Collecting  Children  From  School:  

Please  phone  and  leave  a  message  on  the  school’s  answer  phone  –  before  2:30  (afternoon  phone  messages  are  checked  at  2:40),  or  write  a  note  in  the  communication  book  if  your  child  or  children  are  not  to  go  home  on  the  school   bus.     If   we   do   not   receive   a   written,   or   phone,   message   your  child  will  be  sent  home  on  the  bus.      Collecting   children   from   school   during   school   hours   –   please   ensure   that  you  advise  the  child’s  teacher  that  you  have  taken  your  child(ren).    

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 Dental  /  Health  Care:  

Please   contact   Fernworth   Dental   Clinic   for   help   or   assistance   –   Phone:  2169706.    The   Public   Health   Nurse,   visits   on   a   regular   basis.   Please   contact   the  school  for  contact  details.  

 Administering   Medicines   –   if   parents   require   medicines   (apart   from  asthma   controls)     to   be   administered   at   school,   then  written   instructions  and   consent   for   the   school   to   do   so   must   be   supplied.     In   each  communication  book    there  is  a  copy  of  the  required  form  –  this  should  be  filled   in   and   handed   into   the   school’s   office   secretary,   who   will   record  request   in   the   schools   Medical   Register.     The   School   is   not   able   to  administer  medicines  without  written  instructions/consent.      All  medicines  are   to  be  handed  to   the  School’s  Secretary   for  safe  keeping  –  children  are  not  permitted  to  self-­‐administer.    For  Asthma  and  other  medical  condition  control  –  please  fill   in  the  Action  Plan  and  return  it  to  the  school  office.  

 

Duffy  School:  Tisbury  School  is  a  Duffy  School.    Students  receive  one  free  book  per  term,  plus  every  fortnight  there  is  a  “Caught  Being  Good  Book”  which  is    handed  out  at  school    assemblies.          

                                     During     the   year   the   students   have  Duffy   Assemblies  where   role  models,     that  encourage  reading,  talk  to  the  students.      Emergency  Closures:  

If  for  any  reason  the  school  is  to  be  closed  during  school  time,  all  parents  or  emergency   contacts,   will   be   contacted   through   either:   phone,   texting   or  email.     All   children   will   be   kept   at   school   and   parents   will   be   asked   to  report  to  the  teacher  in  charge  to  take  responsibility  of  their  child.          If   school   is   to   be   closed   before   school   starts   in   the   morning,   broadcasts  indicating   such   will   be   put   over   the   local   radio   stations   cancellation  announcements  and/or  a  school  text  /  email  will  be  sent.  

       

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Food  and  Drinks:  Our   school  promotes  healthy  eating,   and  drinking,   and   therefore   children  are   encouraged   to   drink  water   at   school   only.     Children   are   permitted   to  have   a  water   bottle   in   class   during   school   time.     (No   fizzy   drink   and  we  would  like  to  discourage  juices  ie  orange  juice  as  these  are  contributors  to  tooth  decay.)  

  Lunches:  School   has   the   facility   to   only   heat   food   up   in   a   pie   warmer   (daily).      Heatups  cost  20cents.    All  heat  ups  are  to  be  wrapped  in  tinfoil  and  named  with  a  vivid.  Students  are  to  place  their  heat  up  in  the  classroom  basket  in  their  own  classroom  before  school.    The  school  provides  a  limited  canteen  which  has  a  focus  of  trying  to  provide  healthy  options.    Classroom  Teachers  provide  supervision  for  their  own  class  during  brain  food,  morning  tea  and  lunch  time.    

  Milk  in  Schools:  Tisbury   School   is   part   of   the   milk   in   school’s   programme.     Parents   are  asked   to   fill   out   a   permission   slip   for   children   to   receive  milk   on   a   daily  basis.     No   child   is   required   to   drink   milk   everyday,   it   is   up   to   them   to  decide.  Snacks:  Tisbury  school  has  one  brain  break  time  at  approximately  10:00am.  At  this  time  the  school,   in  line  with  health  department  policies,  insist  that  children  eat  brain   food   (it  must  be  a  piece  of   fruit,   vegetable  or  popcorn)  and  drink  water.    Tisbury  School  has  applied  to  become  a  “Milk”  in  schools  which  is  to  be  introduced  during  2013.  

 Homework:     Tisbury  School’s  expectation  is:  

Year:   Time  Allocation:   Homework  Content:  Juniors  1  -­‐  3  

15  minutes  per  night   Child  share  read  from  home  reading  book,  spelling/word  recognition  practice.      Maths:  Practice  counting,  play  games.  Library  Book  over  the  weekend.  

Seniors  4  -­‐  6  

30  minutes  per  night   Reading  /  Spelling  /  Basic  Fact  Practice.    Library  Book  over  week/weekend.  

In  addition  to  the  above,  classroom  teachers  may  set  independent  projects  relevant  to  the  school’s  inquiry  topic.    These  projects  are  to  encourage  a  home/school  link  and  keep  you  informed  of  the  learning  that  is  happening  at  school.    Homework  should  not  generate  stress  or  anxiety  –  if  there  are  problems,  please  see  the  classroom  teacher.    Homework  should  not  impinge  on  ensuring  that  children  have  time  to  persue  out  of  school  activities  which  encourage  and  enhance  social  interaction,    ie  sport  groups;  clubs;  dance;  music;  horse  riding  –  any  interests  that  children  have.      

 

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Home/School  Communication  Books:  Each  child  has  a  communication  book  –   this  book   is   to  go  home  and  back  from   school   daily.     The   book   is   a   means   of   communication   –   all   school  notices   /   newsletters  will   be   found   either   glued   in   here   or   placed   in   the  back  pocket.      Parents  and   teachers  can  write  positive  notes   to  and   from  school.     The   students   are   to   show   their   teacher   the   communication   book  each  morning.        

Library  Books:  Our   school   has   a  wonderful   library   –   library   books   are   encouraged   to   be  taken  home  and  returned  weekly.          

 New  Entrant  (5  Year  Olds)  Literacy  Pack:  

On   behalf   of   the   Invercargill   Rotary   Club,   each   five   year   old  student  starting  school  will  receive  a  new  entrant  literacy  pack  –  in   addition   the   school   provide   a   numeracy   pack   -­‐     these  will   be  shared  during  the  new  entrant’s  first  pre-­‐school  visit.      

 News  Letters  –  Information  Communication:  

News  letters  are  sent  home  once  a  fortnight.    Important  reminder  notices  will  be  emailed  or  a  text  will  be  sent.    Information  will  be  placed  on  the  school’s  web  page  or  classroom  blogs.  

 Parent  Teachert  Group:  

Parent   Teacher/Support   Group   –meet   once   a   term   and   provide  the   foundation   for   fundraising   for   the   “extra”   things   that   school  require.       Parents   are   also   encouraged   to   participate   in   a   wide  variety  of  school  activities  that  support  their  children’s  learning.  

 Reporting  to  Parents:  Term  1:  “Meet  the  Teacher”    Term   2:   Oral   /   written   report   on   Maths   /   Reading   /   Writing   in   relation   to     National  Standards  through  a  Teacher/Student/Parent  conference.                            Identified  curriculum  areas  to  be  reported  on  at  the  same  time.    Term   4:   Written   report   on   Maths   /   Reading   /  Writing   in   relation   to   National     Standards  and  identified  curriculum  areas  plus  The  Arts  Folder  –  shared  by     students  to  their  family.  Years   0/1/2:   on   commencing   school   and   on   their   birthday   (or   as   near   too   as  possible)  a  report  on  Literacy  and  Numeracy  progress  will  be  provided.  

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On-­‐going   over   the   year   communicating   with   the  classroom   teacher   is   important.     All  we   ask   is   that  you  make  a  time  to  have  a  chat.    Sports  and  Cultural  Activities:  

Our  school  encourages  and  supports  children  who   participate   in   out-­‐of-­‐school   sports   and  cultural  activities.  

  Tisbury  School  is  part  of  the  Sport  Southland’s     in  school  sports  programme  that  provides  experts  across  different  codes  to                                            visit  schools  providing  their  expertise.      

During  the  school  year,  our  school  participates  in  combined  school:       Sport:     Term  1:   Swimming                           Athletics             Term  2:   Cross  Country               Term  3:   Moffett  Cup           Term  4:   Soccer  Tournament            Education  Outside  The  Classroom:                        During  Term  4  All  classes  participate  in  an  Education  Outside  the                                      Classroom  programme,  with  the  Year  6’s  attending  a  school  camp.       Cultural:  As  arranged  throughout  each  year.    

We   try   to  arrange   school   sports   teams   for  netball,   touch   rugby,  mini  ball,  however,   this   is   dependent   on   the   number   of   students   and   help   from  parents  to  coach  or  manage  teams  available.  

                         

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School  Uniforms:  Tisbury  school  only  has  a  sports  top.    This  top  is  for  sale  –  contact  the  office.    With  the  sports  top  it  is  expected  that  students  will  wear  black  shorts  and  appropriate  footwear  for  sporting  activities.    

 Sunhats  –  can  be  purchased  from  the  office.    There   is  an  expectation  that  students  will  wear  the  school’s  sunhat  during  Terms  1  and  4.  Children  are  not  to  share  sunhats.      

Stationery:  A   stationery   list   is   available   from   the   school’s   office.     During   the   term  limited  stationery  is  available  ie  pens,  pencils  rubbers,  rulers  etc.  for  which  we  ask  students  to  pay  as  they  use.      If  parents  have  a  credit  account,  then  they  can  be  charged.        Can Do Can Do Can Do              

Tisbury Kids Can Do

Anything – Watch Us Try!

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TISBURY SCHOOL’S COMPLAINT

PROCEDURE

School/Community Process

Notes 1. While minor issues may be discussed in a quick informal chat with a staff member, normally in

order for both parties to give the matter full attention, arranging a time to discuss the matter is the preferred option.

2. If the complaints

procedure has not been followed the board will normally return the letter of complaint to the writer and ask that they follow the procedure first.

3. The board needs to

formally receive a complaint in order to act on it. If a complaint is serious enough for the board to deal with, it is serious enough to be put in writing. If you have any concerns about expressing the matter clearly in writing please discuss the matter in confidence with the board chairperson (or another delegated board member) to enable them to assist you with this.

4. All parties to a

complaint may bring a support person to any meeting where the

issue is to be discussed

Caregiver has a concern about something happening at the school

Caregiver asks for an appointment with the child’s teacher.

Matter unresolved or has resurfaced. Make an appointment and discuss with the principal.

Matter unresolved. Complaint put in writing and addressed to the chairperson of the Board of Trustees. The chairperson then follows the board process for handling complaints

Matters resolved to both parties satisfaction – either concluded or an understanding in place for future action.

After an agreed period of time eg two weeks action unsuccessful ie problem has resurfaced.

Matter resolved to both parties satisfaction – either concluded or an understanding in place for future action

After an agreed period of time eg two weeks action unsuccessful ie problem has resurfaced.

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Complaints procedure : The Board ProcessLetter of complaint, is acknowledged by the chairperson and the complainant advised of the next steps in the board process. The letter becomes part of the correspondence that will be dealt with at the next board meeting while the public is excluded.

Letter is tabled at board meeting (with the public excluded) and referred to relevant parties for reporting back to the board. The board decides whether to deal with the matter as a whole or appoint a committee to investigate and recommend to the board.

At the meeting of the board/committee the reports are received and the parties may be invited to speak to their complaint or answer questions. The board/committee considers the evidence and/or information and comes to a decision or recommendation.

Depending on the delegated powers of the committee either they or the board as a whole come to a resolution as to how the board will respond and/or what action will be taken.

The board’s response is communicated to the parties to the complaint. This may be either publicly or confidentially depending on the case.

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Photos 2013: Choir Yr 6 Camp

Dance