FalconStor ® Hardware QuickStart Guide Virtual-Storage Appliances (TVS) www.falconstor.com This guide supports the following models: FS7NSSVS750A* FS7CDPVS750A* All VS Storage Enclosure Heads All VS Storage Expansion Enclosures QuickStart Procedure Complete the following steps to set up and configure your FalconStor ® system: 1 Unpack/verify shipped materials 2 Install components in a rack 3 Connect hardware components 4 Perform initial configuration 5 Initiate FalconStor Web Setup 1 Unpack and verify shipped materials 1. Unpack the FalconStor system. You have received one or more VS750 appliances (2 internal disk drives), one or more VS storage enclosure heads (12 or 24 internal disk drives), and one or more VS expansion enclosures. The shipping label may identify a box as Box x of y. 2. Verify appliance box contents. Each box should contain the correct appliance, required power cords, rail kit, cable management arm kit, rack- installation instructions, product keycode certificates, the FalconStor Software QuickStart Guide (QSG), and the CDP/NSS v7.00 Addendum for SCI Setup. The FalconStor ID and appliance service tag are located on the back panel. The Software QSG describes how to use the Web Setup wizard to set up network configuration and passwords and enter license keys, as well as install/ download client software, management consoles, and guides. 3. Verify storage enclosure box contents. Each box should contain the correct enclosure, two or four SAS interconnect cables, and four power cords (110v and 220v). The enclosure service tag is located on the right edge of the front panel and on the rear panel; the FalconStor ID is located on the top of the enclosure. 4. Preconfigured systems. Components will be labeled as shown on the reverse. If an order includes multiple systems, each system will use a different color. Notes: h FalconStor product keycode certificates may be shipped separately. h A monitor, keyboard, and mouse are not provided. Contacting FalconStor Customer Support: h Support policy documents (pdfs) for your system are available at http://www. falconstor.com/support and on the FalconStor Customer Support portal (FSCS). The Technical Support Handbook describes the services available on FSCS. h Create an account on FSCS in order to open support tickets and access all services provided by your purchased support plan. h Open a support ticket to report damaged or missing items, as well as any problems you encounter during setup and configuration. h Do not remove/replace hard drives or open components except under guidance from a FalconStor Technical Support representative. 2 Install components in a rack Install rails and their respective components in a rack according to the rack- installation instructions. Allow 5 rack-mount units (5U) of vertical space for the appliance and 2U for each storage enclosure. 4 Perform initial appliance configuration 1. Make sure all connections are secure. 2. Power-on your system (see start-up procedure on the reverse). 3. Check connection indicators: LEDs for controllers and port links should be solid green; if applicable, the FC LED for your link speed (solid orange, green, or yellow) should be lit. If otherwise, contact Technical Support. Initial start-up is complete when you see a message indicating that the appliance is ready for Web Setup. Continue with the next step or exit and start Web Setup (go to 5). If port links for any storage are not lit, you must shut down the system, check/fix connections, and restart. 4. (Recommended; does not apply to preconfigured systems) In the monitor display, select Reset IP to display the Network Configuration dialog. You can change the default IP address, netmask, and gateway for eth0 and IPMI/DRAC to match your existing subnets. If you do nothing, the defaults will not change. Before you continue, obtain two IP addresses from your network administrator. For eth0, the default IP address is 10.0.0.2, with the user ID root and the password IPStor101 (both are case-sensitive). For IPMI/DRAC, the default IP address is 192.168.168.1xx, where xx repeats the last two digits of the FalconStor appliance ID (FSxxxxx), located on the EST pullout on the front panel. The default user ID is admin and the default password is falcon101 (both are case-sensitive). When you are done, make a note of the final IP addresses. Two command buttons are available: Reset clears any settings you may have changed, allowing you to start over. Exit displays the login prompt; log into the appliance using the default user ID root and default password IPStor101. Manually configure advanced network settings and/or network connectivity or perform troubleshooting using standard Linux network tools. Network Configuration Changes after initial start-up h For eth0 and eth1, change network/login information using Web Setup or the FalconStor Management Console. h Configure sci0 and sci1 per the CDP/NSS v7.00 Addendum for SCI Setup. h Enter the IPMI/DRAC IP address in your browser to connect to the Remote Access Controller console, where you can change network/login information and display information about appliance activity. 3 Connect hardware components 1. Connect a monitor and USB keyboard to the labeled connectors on the rear of the appliance. Tighten screws on all cable connectors. 2. Connect your network switch to the eth0 LAN port and to the Remote Access Controller (DRAC) connector using two Ethernet cables. 3. Connect one end of an Ethernet cable to sci0. 4. If your system includes Fibre Channel, connect Fibre Channel cables between your switch and the FC ports on the rear of the appliance. The Fibre Channel switch name server indicates whether or not the switch port is online. 5. Make cable connections between appliance and storage enclosure SAS ports based on cabling diagrams on the other side of this poster. If your system was preconfigured and components are not connected exactly as shown, the system will not see all connected storage. 6. Connect the network switch to the management (MGMT) port on each RAID controller module on the storage enclosure head. 7. Use two power cords to connect each appliance and storage enclosure to a power source. 8. Use cable management hardware to organize all cables. 5 FalconStor Web Setup To continue system configuration, open a browser from a computer that is on the same network as your appliance and go to the Web Setup address (i.e., http://10.0.0.2 or the IP address you set for eth0). Perform Web Setup on each appliance to do the following: h Enter license keys h Change the admin password h Set network information h Download/install client software, management consoles, and user guides/other documentation Use the FalconStor Software QSG (shipped with the appliance) to guide you through the wizard. VS appliances are “gateway” hardware, so ignore storage appliance details. If your VS system was preconfigured, DO NOT under any circumstances change the IP address. Doing so will disconnect your storage and disable HA. If your VS storage was preconfigured, use SAN Disk Manager (SDM) or DiskSafe to provision storage, depending on your solution. Be sure to download these user guides. If your VS storage was not preconfigured, prepare RAID arrays in the dedicated RAID Management console (part of the FalconStor console) as described in the CDP/NSS Administration Guide. If you plan to configure your system for HA, you must refer to the CDP/NSS Administration Guide for details on preparing shared storage. VS Appliance Front panel 1 LCD panel 2 LCD menu buttons 3 System ID-Turn system ID mode on/off 4 Auxiliary USB connectors 5 Power-on button/indicator 6 NMI button (use only if directed by Technical Support) 7 Hard drive LEDs (upper=status; lower=activity) 8 Hard drives (2) Rear panel 1 USB connectors 2 Remote Access Controller (DRAC) connector 3 Power connector (2) 4 Serial connector 5 Video connector 6 Ethernet connectors (2), SCI connectors (2) 7 System status indicator 8 System identification button 9 SAS HBAs 10 10GbE NIC (SR optic) 11 Fibre Channel HBAs Storage Enclosure Head (Enclosure 0) Front panel 1 Enclosure status LED 2 Power LED 3 Split-mode LED (should not be lit) 4 System identification button 5 Enclosure mode switch (upper position) 6 Hard drive LEDs (upper=status; lower=activity) 7 Hard drives (12 or 24) Rear panel 1 RAID Controller Module 0 (slot 0) 2 RAID Controller Module 1 (slot 1) 3 Power switches (2) 4 Power connectors (2) 5 Power indicator LEDs (for each power supply) Upper-DC power; middle-power supply/ cooling fault; lower-AC power 7 6 1 2 3 4 5 3 4 5 1 2 3 4 5 h Launch/install the FalconStor Management console and enable/ configure additional Ethernet ports and advanced features (optional) h Complete other setup steps related to your solution 1 2 3 4 5 6 7 8 1 2 3 4 5 6 3 7 8 9 10 11 eth0 eth1 sci0 sci1