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Good afternoon! I am a real Vasily Gatov (not fake one) and Im a
real visiting fellow at USC Annenberg. I am going to speak about
fake news - very popular yet extremely broad subject that has come
into our life as professionals, as citizens, as media consumers not
really long ago.We need to use this uncomfortably broad term - too
broad to be scientific as we strive to comprehend the emerged new
reality, and develop some protective, salvage measures.
Why is fake news a threat, an Enemy with capital E - to both
democracy and journalism?
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Apparently, fake news and weaponized information became a number
one issue in American press and political debate. It spreads to
many other countries, including Germany, France, Italy and others.
Its also the most significant challenge to journalism and the news
industry as Oxford Reuters Institute stated in the report earlier
this year. Fake news endangers journalism from multiple directions,
undermining Trust (something we relied upon for some generations),
cutting into a revenue base and intercepting audiences the source
of media purpose of existance. Not to say, Fake news infect
democracy with multiple unwanted diseases. But fake news is not a
new phenomenon, and thats one of the keys for understanding the
issue.One more note: many people in media, in regulatory
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sphere and in politics see Fake news as a technology driven
problem, But fortunately for us and unfortunately for them this is
not purely a technological problems.
Just a quick note on the lost on the last. Many people are quick
to blame our hate-loved partners like Facebook, Twitter and Google
for the creation of the fake news phenomenon, well, may be not
creation as such but in providing a rich soil for them.
Understandingly, when we speak about someone or someone we deeply
hate and deeply in love with we cannot make a decent distinction
between the rolls this thing go to this person place in our sailors
and our problems.
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Unfortunately I cannot insert a mirror into a PowerPoint.
Because most of the problems we are going to discuss in the next
few minutes are completely about ourselves. The cause of the fake
news phenomenon is entirely human, and it is about our very own
human imperfections, human social problems and frustrations. In my
opinion, technology advances and different malignant actors who try
to wrap night information are much less important components in
this equation. However, they are indispensable for us when we try
to develop a cure, an antidote to this life-threatening
illness.
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Well, well, - we just we will discuss Him later! I know everyone
wants to know, but wait a bit for a bore professorial lecture to
take the pace of NYT op-ed
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So, as I said - the problem is us, the problem is you. We are
not these perfect creature imagined by Plato in vision in six
century BC who live in well designed future republic. Besides of
things that Leon Festinger explored about 100 years ago - selective
exposure to communication, and confirmation bias and cognitive
dissonance avoidance Michael Fouclaut and Nicholas Luhman explained
later the necessity for human beings to maintain the reality
connection, making us prone to ignorant, illogical affection
towards conservative agenda of preservation of unpreservableBut we
also have novelty, a new entrant into this Portfolio of
imperfections: digital social networks amplified performative
behavior well, they call it sharing craze, or FOMA syndrome (fear
of mission
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out). For a socially networked human it becomes increasingly
important to demonstrate allegiance to certain shared knowledge,
shared views or consumption pattern in order to fell less
loneliness and isolation, that grows in hyperconnected world.
Sharing is a performative act, and it drives at least a half of
Fake news power.
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The second most dominant issue we need to deal with is society
changes. Not only these changes are fast and omnipresent, but they
via an aforementioned Reality Maintenance feature invoke an open,
sometimes aggressive frustration. Ordinary people feel and protest
negative effects of globalization (especially changing
demographics, kudos to Alternative fur Deutschland); multiplied by
the factor of digital divide, comes a important generational shift,
reflected not only in different values of Millennials and
Generation Z , but also in an acute rejection of the previous
generations values, both political, life and consumer.
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The third component of the fake news assault on our democracy in
our profession: digital weapons. Im not speaking about specific
pieces of software or hacker tools, but Im speaking about those
glossy nice things every and each of you have in your pocket. Smart
phones, iPhones and connected applications are the weapons of
personal distraction or maybe even mass destruction (or, in Marxian
speech destruction of masses). Its easy to assign the blame to
mobile phones and digital applications because never in history the
piece of technology has been so rapidly adopted buy so many; but
unless we also underline that permanent Net access is a dual use
technology, this indictment will be incomplete. Like in at the dawn
of nuclear Era, International agency
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for atomic energy created a list of dual use materials and
technologies, that may lead to exploration of a nuclear fission and
creation of an A-bomb, these new digital technologies were invented
for good (remember Googles motto do no evil?) but now we know they
can be turned into weapons. Theres weapons could be directed
against particular humans, or particular societys or humankind in
general.
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You know Russians, they cannot leave any lecture without a
proper reference to out great culture and literature, and I am no
exclusion. Chekhovs gun hangs on the wall in the first act and this
mean it will definitely fire in the third one. Most of the
technologist and problems we are discussing in connection with fake
news have emerged long before 2016, or are persistent to human
nature and social tissue. Few prophets warned us to be prepared to
some kind of digital dystopia (Manuel Castells and Eugeny Morozov
among them), but very few people in government and tech really
listened to them. And the gun (or, probably, it was the whole
battery of rocket-propelled artillery) fired in the third act so to
say.
Transitional societies like Russia - with weak press and
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low journalism standards became exposed to domestic versions of
Fake News much earlier than the West. Same applies to the role of
digital technology in Arab Spring, in formation of ISIS internet
insurgency. For concerned scientists it always was not to know on
the existence of a trigger but a waiting when it is pulled.
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To understand how fake news phenomenon today, we need to take a
very brief history lesson. It could be said the fake news is a kid
of modern propaganda who probably serve as his mother, and digital
technology that somehow worked as a father of this unwanted child.
Theres one important thing to note about modern propaganda which
not many people understand. Born in the fire of the world wars,
propaganda has a very important feature -indoctrination. Unlike a
military device propaganda doesnt want to kill you, it wants you to
obey act and think as the perpetrator of your brain needs.
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The works of Clyde Miller and the Lord Ponsonby, published in
1920s-1930s, explain to us how propaganda really works; very
important input to the study of propaganda has been done by a
French scientist Jaques Eiulle in 1970s. He discovered and
explained the so-called confusion arch principle, the one that best
describes the way malicious messaging get into your brain and
manipulate your behavior.
It all starts from YOUR own confusion that converts part of your
mind into an investigative media consumption device. Confused, or
frustrated by uncomfortable reality, human mind ENGAGES, looks for
answers. Because of the engagement, and confusion, it really
searches for simple answers in a hope, that the
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simplicity will stop, abolish a frustration. Thats where
declarative, mindset-addressing propaganda sneaks in! By PLOPPING A
MINDSET, some sort of childish simplified thinking, it offers
LIKELY SOLUTION (usually, the one that is completely against your
interests). Its a bit like us, making our children to to wash hands
or brush teeth or clean up their toys after the play. By hooking up
on a mindset, propaganda propels certain action (or inaction, in
some cases like this war is already lost, why should you risk your
life). Theres no propaganda that just informs you, it needs you to
act, to be programmed to do something dictated by a mindset. That
is REAL propaganda goal. Indoctrinate a target and propel a desired
behavior.
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Next flight
In case of fake news and postmodern propaganda, the biggest
difference is that it has no goals. Even more, its so very
postmodern that the production and distribution of this propaganda
(and fake news faction) is the only goal of its existence. It skips
a part of confusion, the part of mindset, even the part of action
incitement. The only thing it really seeks is engagement. As we
entered attention economy, we also dumped into attention-only
propaganda (and advertising, to be exact). All other components may
or not may be present. But the only thing modern propaganda and
fake news needs - from you is your attention. Because it pays,
because it converts into a hard cash, whether it
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comes from Google AdSense, adversary government, ISIS,
whoever.
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Here comes the question I cannot avoid in a wake of recent
elections in Germany (and, of course, US presidential, France
presidential et cetera). If modern propaganda and fake news have no
other goal than just attention, why it is so consistently connected
to a success of right-wing, populist and conservative resurgence in
many countries?In order to answer this question, we need another
very short lesson on political science.
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Donald Trump loves television, loves twitter, loves attention. I
probably can stop behind saying this, as all the key words are
here. Yes, populism of the new historical period is nothing than
attention politics. Is strives for your attention, being ready to
do actually everything, say everything, promise everything to keep
you, as voter and citizen, engaged.
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But as it shares the powerful weapon with propaganda, populism
also enriches the turf for all kinds of media communications. Both
for true and false media, just the later are quicker and not
morally strained to use this rich soil of unconsciousness. An
important note to what is on the screen: both fake news and
populism politics blossom in polarized societies; more people are
divided and more narrow margin defines electoral victories more
turf both will find for ongoing success.Fake news utilize digital
goodies better and more efficient than traditional news
organizations. Populist politicians exploit mass media far better
than traditional leaders. Share button and retweet function are
their best friends, second only to social human imperfections.But
as I just indoctrinated you, utilizing a simple
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messaging technique called framing (by putting one issue into a
context of another, more clear and therefore providing you with a
simple answer), we also need a minute of Media Effects study to
further explore the subject.
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The founding father of modern communication theory, Wilbur
Schramm, once noted that media development cannot outpace the
society development. Press only survives if it matches the levels
of its audiences. Such match provides mass media with its most
important feature Trust, something that Fake News challenges and
attacks all the time, alongside with populism.
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I mentioned before that a concept of dual-use technology is
something to be addressed in a Fake news debate. The prominent
feature that makes Fake news (and digital propaganda) so powerful
is FREE. My friend and ex-editor of WIRED USA Chris Anderson one
wrote a book, called FREE where he explained that internet wins
amid all competition, scrutiny and criticism because it has a major
competitive advantage
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This FREE option makes a given, no-brand, no-trust, no-quality
fake news site a steep advantage: not only it comes to you for
free, it also spends money to be delivered to you, via Google SEO
tools, or Facebook advertising, or influencer marketing. And never
forget that trust, trustworthiness is a target for all kinds of
fake news and propaganda. They will save no method to make you feel
dissatisfied with legacy, real media (even labeling them MSM, or
lame-stream media, like Donald Trump). Press freedom, trust with
press is fertilizer for a democracy, but for fake news it is an
insecticide, a poison pill.
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Before coming to some practical suggestions how will the
journalism survive this offensive (and yes, I remember my promise
to tell you about Putin)? I will briefly provide an unconventional
classification of Fake news. Not all of them are equal, they carry
different powers and require different treatment.
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While some of the remedies may sound banal, we should not fall
into a rejection of moral and professional simplicity of the tools.
While our mutual adversaries may look shielded and unconstrained,
they have a few weak spots and this is a permanent. Fake news and
decisively propaganda are opaque, non-transparent in their
intentions and methods. By no means they are accountable; and,
sharing this with populist politics, they all are irresponsible. As
they goal for a maintenance of your attention, for distraction of
you from what is real and important, they never care about the
community the audience you, as journalist, editor, publisher live
with. Gordon Pennycook and his Yale collegues recently published a
great research that dissects internal working of digital
propaganda: by substituting a real, factual agenda with
GeoPolitics, or
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invented scandalous events or sayings, fake news managed to hop
onto reality maintenance imperfection. Meanwhile, what
differentiates REAL news and REAL societal role of the press, is a
deep and hearty connection with local and national interests.
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When 2016 constituted the year of post-truth with all those
alternative facts, promulgating conspiracy theories, public lying
and whatever else is in arsenal of anti-democracy, the issue of
debunking became central, especially for media activists and
watchdogs. While falsehood debunking is a necessary and
understandable desire of journalism that faces a lying competitor,
lying politician or institution not always it really works, and
sometimes debunking even makes it worse. Brendan Nyhan from
Dartmouth College and Adam Berinsky of MIT both made an important
contribution to our understanding of the machinery here. Debunking
does not provide a correction especially for those who are already
biased; worse, it contributes to a further delusion of the press
trust. In a polarized political context it compromises the very
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institutions of integrity (like snopes.com and other
factchecking services) as biased consumers would rather decline
logic and common sense, and dive deeper in their filter bubble than
accept hard and uncomfortable truth.
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Theres some interesting historical examples of working solutions
to counter fakes and falsehood propaganda. In 1981-1994, Active
Measures Working group was a critical component of the Cold War
remedy to Soviet militarized information. But it only worked well
because it sat on USIA infrastructure (making it at least partially
integral to national and international policy), and because US
leadership realized the importance and value of the AMWG work.
Confluence of research, political integrity and leadership support
made this case prominent. None of todays replicas to AMWG contain
or rely onto aforementioned features. They exist at least by now as
private or social initiatives, without integration with national
politics (or alliance politics, for NATO and EU).
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Yes, here it comes, Vladimir Vladimirovich, running a secret
machine of propaganda and placing his bets against democracy and
freedom. That was a joke!
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No rational analyst would challenge US Intelligence conclusion
on Russian meddling in presidential elections in 2016. Not that the
fact is undeniably proven with a hard evidence (at least yet), but
too many details emerged and will emerge. The only major
reservation I have as both Russian and communications expert is a
question of scale. Basically, in the behemoth media campaign
Hillary spend almost 1.1 bln dollars, Trump camp outed 0.4 bln
Russian factor was pretty petite, and unlikely decisive. But:
Whatever details we will know in future, it does not change an
important all-round conclusion Vladimir Putin had intentions and
powers and, possibly, tools to hurt American democracy in the same
way he THINKS United States were hurting countries and
governments
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whom the White House despises.
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What needs to be explained, is the nature of Russian conduct,
the reasons that brought Putin to hybrid weapons (I use hybrid in
brackets as this term is all way wrong). Unlike USSR and Communist
leaders, Putin does not want to conquer the world. What he seeks
and attempts to achieve with operations similar to US presidential
election in 2016 is defensive, it is protection of his power hold
from external dangers. He equalizes his own interests with national
interests of Russia and contrary to real national interests spends
great fortune, time and effort of making nasty things to neighbors
and global influencers. And he will continue to do so.
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Russian factor in fake news and propaganda field has one grand
power (that is simultaneously a great weakness). Propaganda is just
the tip of the iceberg; corruption is the real Russian export. Not
RT weakens democracy, but proliferation of embezzlement; not fake
news really supports far right and populists, but cash injections
(sometimes coupled with clandestine assistance). No one exemplifies
this present and constant danger better than your former
chancellor, who enjoys lush Gazprom payouts and Putins friendship.
Schroeder embodies the hypocritical nature of the West political
elites; along with other Vlads buddy Silvio Berlusconi.And, would I
risk my prophetical reputation, I must say: this will not change
until Russia changes. So, fighting against fake news and digital
propaganda must
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include, as default, support for changes in Russia.
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So, after I drew a murky picture where enemies are powerful and
persisting, I may resort to a few recommendations what may
strengthen remaining positions of quality journalism against the
Enemy with capital E. It will be suicidal to stop reporting the
news. The news is a blood of the current society. Make news and
information central to every effort, not views and analysis. In a
world of post-truth, objective facts still matter most.Keep
transparency, integrity and accountability. Embrace them, underline
that your media products are responsible, open, impartial. Dont be
shy to show your underpants, but dont make striptease your
business.Be wary of technology solutions, even if you firmly
believe Facebook, Twitter and Google must pay their
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share in cleaning up the house. Tech giants will butfarless
efficient unless you provide them with good reasons to employ the
full power of a corporate censorship, and push for responsible use
of this completely undemocratic tool.
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I mentioned Active Measure Working Group before, but need to
resort to this history lesson again. One less known part of AMWG
work was a preparation of policy recommendations that covered areas
of Soviet active measures and played well for Soviet aggressive
propaganda. Targeted societies, targeted political systems should
not be purely defensive, and reject legitimate criticism that often
mixes up with falsehoods. Society is never perfect. Theres always
those in need, in danger, in repression; one of the main parts of
real journalism is fighting for underrepresented.
Dont antagonize The Technology. Even if Google and Facebook are
guilty in your eyes, they didnt mean it. Help them to identify the
problems, correct them but do not make more enemies.
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Be careful with debunking, do no harm. Sometimes it is not
necessary to repeat a lie if you want to argue with it. Challenge
facts, but not someones poisoned interpretation of them.
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Well, Russians are bad but they did not steal all the bicycles
in Amsterdam. Do not fall into an easy trap of prepared
mindset-invoking answer (as you may remember, this is one of the
core propaganda arch components). Do investigative reporting, but:
never forget it should be entertaining. Old style lengthy
document-full revelations will not work in fast-paced digital
consumption. Of course, it looks very authoritative and may make
you feel proud and accomplished. But the consumer wants something
different shareable bites, well positioned within a contemporary
context.And one very last thing. Adverse propaganda and its sibling
malicious fake news are very unhappy creatures. They thrive on
problems, on despair, on troubles and conflicts. While this gives
them access to
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frustrated minds, this is another weak spot, Achilles heel of
the Enemy with capital E. Staying positive, constructive,
open-minded is an antidote to fake news.
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