Faeza Aqueel Resume Date of Birth: 1984.03.04 Address: H.No-1 B, MIG Flats, Rampura, New Delhi-35, India Phone: +91-9911062040 E-mail: [email protected] X Work Experience (09.13-Present) Assistant Manager, Customer Relationship Management, Lotus Greens Private Limited, Gurgaon, India Client service-after sales process (E-mails/Calls/Meetings) Following up existing business opportunities and retaining Inventory/documents/data management Project Training Assisting in development of marketing literature, process flow/improvement
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Faeza Aqueel Resume
Date of Birth: 1984.03.04
Address: H.No-1 B, MIG Flats, Rampura, New Delhi-35,India
Phone: +91-9911062040
E-mail: [email protected]
Work Experience
(09.13-Present) Assistant Manager, Customer Relationship Management, Lotus Greens Private Limited, Gurgaon, India
Client service-after sales process (E-mails/Calls/Meetings) Following up existing business opportunities and retaining Inventory/documents/data management Project Training Assisting in development of marketing literature, process flow/improvement ERP implementation (SAP) for Sales and CRM department
(10.11–09.13) Sales Executive, M3M India Private Limited, Gurgaon, India
Worked as a Sales Executive and SOP/SLA implementation champion
Was actively involved in niche market segment for sales functions. Have established strong networks with high profile business clients (HNIs, NRIs, International/National Business Tycoons) through extensive contact, follow up and account management
Developing new clients and negotiating for profitable business Maintaining and managing existing accounts to ensure business sustainability Impart trainings for Sales/CRM modules (Oracle) and Project training
(06.11–10.11) Project Management Executive, UG Software Private Limited, Noida, India
Worked as a Project Management Executive at UG Software Technologies.
Scope documentation for allotted projects
Building prototype using Adobe Dreamweaver
Cost and platform of technology analysis
Scheduling of modules on Basecamp (A Project Management tool)
Direct overseas client interaction, online solutions for queries and delivery of the project
(11.10–05.11) Business Analyst and Market Research, PP Group, Private Limited, Faridabad, India
Media & Marketing campaign ( E-mail Marketing, Web based marketing, SMS Marketing, Print Media)
Management of Marketing Literature and Market Research Lead Generation/Management Making of Brochures, pamphlets
Higher Education
(06.09–06.11) Post Graduate Diploma in Management (International Business and Operations), BIMTECH, Greater Noida, India
(06.04–06.08) Bachelor of Technology, Electronics and Communication, Maharishi Dayanand University, Rohtak, India
Skills
Language skills: Fluent in English, Hindi and Urdu
Computer skills: Mac and PC, Office
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