ganizational Developmen "Change is the law of life, and those who look only to the past or present are certain to miss the future." - John F. Kennedy Prepared By Humayun Khalid
Sep 23, 2014
Prepared By Humayun Khalid
Organizational Development
"Change is the law of life, and those who look only to the past or present are
certain to miss the future." - John F. Kennedy
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WelcomeTO THE PRESENTATION
Faculty Cafeteria Development and Change Interventions
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An Over View
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Why Org. Development?
Table of Contents
•Need •Importance
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University of Sargodha
Table of Contents
•History•Departments •Facilities•SWOT UOS
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Faculty Cafeteria
Table of Contents
•Faculty Cafeteria •SWOT Faculty Cafeteria
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Proposal Of
Faculty Cafeteria
Faculty Cafeteria
• Organizational assessment and report • Plan for Plan• Identify goals and strategies• Develop ActionPlan• Documentationand approval
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Faculty Cafeteria
•Evaluation by Faculty Cafeteria•Evaluation as activities occurs•Roles and responsibilities•Reporting and Methodology
Project Evaluation
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The Change Interventions
Change
•Human Resource Management & Process•Techno-Structural •Productional Interventions•Financial Interventions
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Conclusion
End
•The Ending Words•Any Questions•Thanks
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University of SargodhaEstablish = 2002
Prior History:
Demont Morency College = 1929
At Shahpur, later shifted to Sargodha in 1946.
Later renamed as Govt. College Sargodha .
In 2002, Govt. College was converted into University under an ordinance.
Currently it is headed by Sir Dr. Muhammad Akram Chaudhary.
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UOS SWOT AnalysisWhat are the types of environments???
Central Location in the Commercial area
7th number in Punjab due to research
Digital access over research journals
University own ambulance service
University own pharmacy and hospital
University own FM 0.96 Radio service
Latest computer technology
University purified water product (KHUSH AAB)
StrengthsMajor
oUniversity security is not working efficiently
oNon-managerial staff (sweepers, clerks, peons) are less qualified than duties
oThe free area of university is not in use
oDigital access is just available within university
oUniversity guards shows favoritism
oSurprise visits are done just for once in a year
Weaknesses Major which should to be minimized
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UOS SWOT Analysis
Security System can be improved
Non-managerial staff service can be improved by trainings.
By providing a separate Cafeteria for Faculty only
Surprise visits can improve the employee efficiency
Master’s level students should have access over journals, Plagiarism (TURNITIN) Checkers
Monitoring of performance by surveys
Opportunities
Major
Terrorism threats which is affecting the quality of university services.
Due to economic condition of country, university management is bound to increase the fees; this threat is also disappointing the students.
Political pressure is also affecting the service quality of employees.
External factors influence and involvement should be control.
ThreatsMajor which should to be avoided
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Faculty Cafeteria• A separate place for faculty
entertainment• Beautiful location• Beautiful and relax environment• Fresh & quality foods• Active, social and trained staff• And many more…!
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SWOT Analysis Faculty Cafeteria
One and only for FACULTY
No competitor at this level
Clean and organized
High quality fresh foods
Well mannered qualified staff
Use of feedback cards about service, food quality
and environment
Menu visibility and accessibility in advance
StrengthsMajor
oLittle bit high prices
oStaff attendance is not dependable
oYoung inexperienced staff
oStaff is lacking in some service basics
Weaknesses Major which should to be minimized
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SWOT Analysis Faculty Cafeteria
Security System can be improved
Non-managerial staff service can be improved by trainings.
Separate hall for students can be opened but after the success of teacher’s response
Surprise visits can improve the employee efficiency
Operating cost can be covered by offering the teachers of colleges with special cafeteria-cards by giving memberships.
Opportunities
Major
Terrorism threats which is affecting the visits of outsiders.
High cost of material can affect the prices of the food items.
Employee’s salaries should have to increase as per rules.
Employee’s attendance.
Operational and training cost can be increased.
ThreatsMajor which should to be avoided
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The Phases of ProposalPhase 1
Organization Assessment & Development Planning
• Steps involved:• History of UOS• Current Facilities• Employees
background• Meeting with UOS
officials • Exchange information
for developmental issues
Phase 2 “Plan For Plan “ for
Strategic Plan
• Steps involved:• Initial meeting• Initial discussion
Phase 3Strategic goals and
objectives
• Facilities we will provide• Faculty Privacy• Pleasant environment• Departments
interaction• New Job
opportunities• Financial outcomes
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The Phases of ProposalPhase 4
Action Plan To Implement Strategic Plan
• Steps involved:• Tender notice• Initial Approval Process• Documentation• Plan Implementation
(Construction)• Staffing Plan
Phase 5Development And Approval Of Strategic Plan Document
• Steps involved:• Final Documentation• Review by registrar• Final Approval by Vice
Chancellor• Finalization and
Implementation
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Project EvaluationFaculty Point of
ViewActivities
Point of View
Faculty interest and encouragement to build “Faculty Cafeteria”Able to promote this ideaFaculty gives ideas to improve the process of establishing the cafeteria.High authorities give permissions with respect to construction of cafeteria building.
University assessment provide necessary helpUniversity management provide necessary informationDepartmental surveys give positive feedbackAction plan and strategic plan were successfulNew Job openings
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1-Dec 15-Dec 1-Jan 15-Jan 1-Feb 15-Feb 1-Mar 15-Mar 1-Apr 15-Apr 1-May 15-May 1-Jun 15-Jun
SCHEDULE PROJECT PLANNING6 MONTHS
Phase 2
Phase 1
Phase 3
Phase 4
Phase 5
Organization AssessmentDept. Info.Depts.
Survey
Written Plan to Mng. Comm.
Strategic Goals
Meetings with
Authorities
FinancialoutcomesStaffing
Meetings with
Authorities
Survey DraftBudgetingMeeting
DraftReviewApproval
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Roles and ResponsibilitiesConsultant Client
Provide appropriate response to teachers regarding project.
Provide ongoing coaching to directors of departments during the whole year.
Generate the plan about management of the project.
Facilitate strategic planning process, including customization and development.Review all the planning process.Facilitate staffing analysis, including roles and responsibilities of staff.
Provide prompt response to consultants’ communication.
Provide adequate information about the university, faculty and environment.
Finish the project assessment regarding outcomes and benefits.
Separate meeting can be held by directors to discuss some important matters.
Regularly reflect, document and share learning from the project with the consultants and directors.
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Proposal BudgetFees Amount
Phase 1 Organizational Assessment 10,000
Phase 2 Plan for Plan 40,000
Phase 3 Identify goals and objectives 15,000
Phase 4 Action and resource planning 40,000
Phase 5 Finalize Strategic Plan 20,000
Total Fees 125,000
Material and Expenses
Travel Expenses 10,000
Stationery expenses 1000
Total Material Expense 11000
Total Project Costs 136,000
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Additional ExpensesFees Amount
Monthly Trainings for 2 months 100,000
First-term (6-months, Jan-June) developmental cost 100,000
Second-term (6-months, July-December) developmental cost
50,000
Marketing cost 2*4 = 300* 50 15,000
Total 265,000
Sum (Total Table 1 and Table 2) 401,000
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Reporting & MethodologySummary of all activitiesMethodology :
By using questionnaire and face to face meetings .Questionnaire includes on the following levels.
1. A Personality Note2. Demographic questions3. Questions regarding the Faculty Cafeteria Development4. Plan Selection
Face to face Meeting method based on the following phases:
1. Face to face talk2. Group working observations
Reporting
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The Change Interventions
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Human Process InterventionsOne of the most important intervention based on the following intervention pillars:At University Level
Coaching and Training(Individual, Group Level)
At Faculty Cafeteria Level(Individual, Group Level)
Process ConsultationThird Party interventionTeam building
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Human Process Interventions• Conflict Meeting– Clarify the duties– Goals setting – Group head role– FC manager Role
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Human Process Interventions• Goals Setting Intervention• Performance Appraisals• Reward System• Career Planning and Development• Managing Work Force Diversity• Employees stress and wellness
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Techno-Structural Interventions
Reducing Complexity: Job role and responsibilitiesClear goalsSmooth way of information flowFlawless systemNo frauds and conflictsNew production methodsReducing costsOnline monitoring and access over employee’s
service and performancePerformance evaluation Easy Payment system (THUMBPAY)
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THE THUMB PAY
Price of this device is $388, (Pak Rupee 38412) as calculated on Jan 13, 2013 on the ask rate of 99/$. Source (alibaba.com)
Technology will be introduced after 8 months of FC establishment:Directly connected with FC database, Generate Electronic slip, at the end of the day the slips will be transfer to respective banks for payment purpose.
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An overview to THUMBPAY System
Please Give THUMB ImpressionVerifying ……………………..……………………..……………………..
Member Identified …..
Bill Paid.
Name : Madam Madiha RiazDepartment: B.ADMN. UOSAccount: HBL : 012345-545Status: Premium
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Other FacilitiesWi-Fi facilityL.C.D for news alerts Different food machines e.g. coffee maker microwave oven etcAlarm systemEnergy efficient lightsMenu display system
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Structural InterventionsStructural design will help the faculty cafeteria employees to identify their job roles and responsibilities.
Employee InvolvementInternal brandingInternal marketingInternal customer recognition
Manager
Supervisor
Production staff Waiters
Supervisor
Non-Managerial
Staff
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Work DesignWork Design Will Help In The Following Aspects:
Activeness, Effectiveness, Coordination And Excellent Performance.
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Production InterventionsPersonnel
Healthy Cooking Staff.Disease control.Sick individuals will not allowed
to perform duties.Proper Dressing by the cooking
staff.
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Production InterventionsBuilding & Facilities
Proper area (Kitchen) facilitiesClean and neat area for food
production.Waste products be removed in
a proper way.
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Cafeteria Production InterventionsMenu PerformanceCategorization in food itemsDiet Control productsNot enough production just up to need
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Financial Interventions1600
1400
1200
1000
800
600
400
200
0
Jun July Aug Sep Oct Nov Dec Jan Feb Mar Apr May
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Techniques To Manage FinancesSetting of goals with the limits of budgets.
Reducing the burden of debts
By finding new streams of income
Memberships
Reducing the utility expenses
Building Formation
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At The End…!University of Sargodha was established in 2002, and now up-to 2013, different developmental plans takes place to enhance the quality of the University. University produced many scholars and professionals.
But the question is this, that no one till now take the initiative of keeping the root fresh, active, satisfied (physically and mentally).
The initiative of FACULTY CAFETERIA development is the milestone to improve faculty health.
We as OD practitioners, assure that if this initiative is critically analyzed, reviewed and take in action, it will increase the productivity of the faculty, which will positively affect the faculty output in the shape of more brilliant, sharp and active students, who will brighten the University of Sargodha name, image and also the faculty of the university.
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Presentation is overYOU MAY ASK QUESTIONS NOW!
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Presentation is overYOU MAY NOW RELAX!
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