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ganizational Developmen "Change is the law of life, and those who look only to the past or present are certain to miss the future." - John F. Kennedy Prepared By Humayun Khalid
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Faculty cafeteria presentation

Sep 23, 2014

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How organizations develop as the external environment change? this presentation explains complete process of organizational development and change interventions.
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Page 1: Faculty cafeteria presentation

Prepared By Humayun Khalid

Organizational Development

"Change is the law of life, and those who look only to the past or present are

certain to miss the future." - John F. Kennedy

Page 2: Faculty cafeteria presentation

ZeePlex Associates®

© ™ All Right Reserved. Prepared By Humayun Khalid

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YOU ARE LOOKING ATYOU ARE LOOKING AT

Humayun Khalid QureshiHumayun Khalid QureshiMBA 1.5 (HR)MBA 1.5 (HR)

TODAY TOPIS ISTODAY TOPIS IS

Faculty Cafeteria DevelopmentFaculty Cafeteria DevelopmentWE ARE CURRENTLY HEREWE ARE CURRENTLY HERE

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WelcomeTO THE PRESENTATION

Faculty Cafeteria Development and Change Interventions

Prepared By Humayun Khalid

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Humayun Khalid QureshiHumayun Khalid QureshiMBA 1.5 (HR)MBA 1.5 (HR)

TODAY TOPIS ISTODAY TOPIS IS

Faculty Cafeteria DevelopmentFaculty Cafeteria DevelopmentWE ARE CURRENTLY HEREWE ARE CURRENTLY HERE

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An Over View

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Why Org. Development?

Table of Contents

•Need •Importance

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University of Sargodha

Table of Contents

•History•Departments •Facilities•SWOT UOS

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Faculty Cafeteria

Table of Contents

•Faculty Cafeteria •SWOT Faculty Cafeteria

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Proposal Of

Faculty Cafeteria

Faculty Cafeteria

• Organizational assessment and report • Plan for Plan• Identify goals and strategies• Develop ActionPlan• Documentationand approval

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Faculty Cafeteria

•Evaluation by Faculty Cafeteria•Evaluation as activities occurs•Roles and responsibilities•Reporting and Methodology

Project Evaluation

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The Change Interventions

Change

•Human Resource Management & Process•Techno-Structural •Productional Interventions•Financial Interventions

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Conclusion

End

•The Ending Words•Any Questions•Thanks

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University of SargodhaEstablish = 2002

Prior History:

Demont Morency College = 1929

At Shahpur, later shifted to Sargodha in 1946.

Later renamed as Govt. College Sargodha .

In 2002, Govt. College was converted into University under an ordinance.

Currently it is headed by Sir Dr. Muhammad Akram Chaudhary.

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Faculty Cafeteria DevelopmentFaculty Cafeteria DevelopmentWE ARE CURRENTLY HEREWE ARE CURRENTLY HERE

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UOS SWOT AnalysisWhat are the types of environments???

Central Location in the Commercial area

7th number in Punjab due to research

Digital access over research journals

University own ambulance service

University own pharmacy and hospital

University own FM 0.96 Radio service

Latest computer technology

University purified water product (KHUSH AAB)

StrengthsMajor

oUniversity security is not working efficiently

oNon-managerial staff (sweepers, clerks, peons) are less qualified than duties

oThe free area of university is not in use

oDigital access is just available within university

oUniversity guards shows favoritism

oSurprise visits are done just for once in a year

Weaknesses Major which should to be minimized

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UOS SWOT Analysis

Security System can be improved

Non-managerial staff service can be improved by trainings.

By providing a separate Cafeteria for Faculty only

Surprise visits can improve the employee efficiency

Master’s level students should have access over journals, Plagiarism (TURNITIN) Checkers

Monitoring of performance by surveys

Opportunities

Major

Terrorism threats which is affecting the quality of university services.

Due to economic condition of country, university management is bound to increase the fees; this threat is also disappointing the students.

Political pressure is also affecting the service quality of employees.

External factors influence and involvement should be control.

ThreatsMajor which should to be avoided

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Faculty Cafeteria• A separate place for faculty

entertainment• Beautiful location• Beautiful and relax environment• Fresh & quality foods• Active, social and trained staff• And many more…!

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SWOT Analysis Faculty Cafeteria

One and only for FACULTY

No competitor at this level

Clean and organized

High quality fresh foods

Well mannered qualified staff

Use of feedback cards about service, food quality

and environment

Menu visibility and accessibility in advance

StrengthsMajor

oLittle bit high prices

oStaff attendance is not dependable

oYoung inexperienced staff

oStaff is lacking in some service basics

Weaknesses Major which should to be minimized

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SWOT Analysis Faculty Cafeteria

Security System can be improved

Non-managerial staff service can be improved by trainings.

Separate hall for students can be opened but after the success of teacher’s response

Surprise visits can improve the employee efficiency

Operating cost can be covered by offering the teachers of colleges with special cafeteria-cards by giving memberships.

Opportunities

Major

Terrorism threats which is affecting the visits of outsiders.

High cost of material can affect the prices of the food items.

Employee’s salaries should have to increase as per rules.

Employee’s attendance.

Operational and training cost can be increased.

ThreatsMajor which should to be avoided

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The Phases of ProposalPhase 1

Organization Assessment & Development Planning

• Steps involved:• History of UOS• Current Facilities• Employees

background• Meeting with UOS

officials • Exchange information

for developmental issues

Phase 2 “Plan For Plan “ for

Strategic Plan

• Steps involved:• Initial meeting• Initial discussion

Phase 3Strategic goals and

objectives

• Facilities we will provide• Faculty Privacy• Pleasant environment• Departments

interaction• New Job

opportunities• Financial outcomes

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The Phases of ProposalPhase 4

Action Plan To Implement Strategic Plan

• Steps involved:• Tender notice• Initial Approval Process• Documentation• Plan Implementation

(Construction)• Staffing Plan

Phase 5Development And Approval Of Strategic Plan Document

• Steps involved:• Final Documentation• Review by registrar• Final Approval by Vice

Chancellor• Finalization and

Implementation

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Project EvaluationFaculty Point of

ViewActivities

Point of View

Faculty interest and encouragement to build “Faculty Cafeteria”Able to promote this ideaFaculty gives ideas to improve the process of establishing the cafeteria.High authorities give permissions with respect to construction of cafeteria building.

University assessment provide necessary helpUniversity management provide necessary informationDepartmental surveys give positive feedbackAction plan and strategic plan were successfulNew Job openings

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1-Dec 15-Dec 1-Jan 15-Jan 1-Feb 15-Feb 1-Mar 15-Mar 1-Apr 15-Apr 1-May 15-May 1-Jun 15-Jun

SCHEDULE PROJECT PLANNING6 MONTHS

Phase 2

Phase 1

Phase 3

Phase 4

Phase 5

Organization AssessmentDept. Info.Depts.

Survey

Written Plan to Mng. Comm.

Strategic Goals

Meetings with

Authorities

FinancialoutcomesStaffing

Meetings with

Authorities

Survey DraftBudgetingMeeting

DraftReviewApproval

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Roles and ResponsibilitiesConsultant Client

Provide appropriate response to teachers regarding project.

Provide ongoing coaching to directors of departments during the whole year.

Generate the plan about management of the project.

Facilitate strategic planning process, including customization and development.Review all the planning process.Facilitate staffing analysis, including roles and responsibilities of staff.

Provide prompt response to consultants’ communication.

Provide adequate information about the university, faculty and environment.

Finish the project assessment regarding outcomes and benefits.

Separate meeting can be held by directors to discuss some important matters.

Regularly reflect, document and share learning from the project with the consultants and directors.

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Proposal BudgetFees Amount

Phase 1 Organizational Assessment 10,000

Phase 2 Plan for Plan 40,000

Phase 3 Identify goals and objectives 15,000

Phase 4 Action and resource planning 40,000

Phase 5 Finalize Strategic Plan 20,000

Total Fees 125,000

Material and Expenses

Travel Expenses 10,000

Stationery expenses 1000

Total Material Expense 11000

Total Project Costs 136,000

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Additional ExpensesFees Amount

Monthly Trainings for 2 months 100,000

First-term (6-months, Jan-June) developmental cost 100,000

Second-term (6-months, July-December) developmental cost

50,000

Marketing cost 2*4 = 300* 50 15,000

Total 265,000

Sum (Total Table 1 and Table 2) 401,000

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Reporting & MethodologySummary of all activitiesMethodology :

By using questionnaire and face to face meetings .Questionnaire includes on the following levels.

1. A Personality Note2. Demographic questions3. Questions regarding the Faculty Cafeteria Development4. Plan Selection

Face to face Meeting method based on the following phases:

1. Face to face talk2. Group working observations

Reporting

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The Change Interventions

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Human Process InterventionsOne of the most important intervention based on the following intervention pillars:At University Level

Coaching and Training(Individual, Group Level)

At Faculty Cafeteria Level(Individual, Group Level)

Process ConsultationThird Party interventionTeam building

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Human Process Interventions• Conflict Meeting– Clarify the duties– Goals setting – Group head role– FC manager Role

Aqsa AnamAqsa Anam The Change InterventionsThe Change InterventionsTODAY TOPIS ISTODAY TOPIS IS

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Human Process Interventions• Goals Setting Intervention• Performance Appraisals• Reward System• Career Planning and Development• Managing Work Force Diversity• Employees stress and wellness

WE ARE CURRENTLY HEREWE ARE CURRENTLY HERE

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Techno-Structural Interventions

Reducing Complexity: Job role and responsibilitiesClear goalsSmooth way of information flowFlawless systemNo frauds and conflictsNew production methodsReducing costsOnline monitoring and access over employee’s

service and performancePerformance evaluation Easy Payment system (THUMBPAY)

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THE THUMB PAY

Price of this device is $388, (Pak Rupee 38412) as calculated on Jan 13, 2013 on the ask rate of 99/$. Source (alibaba.com)

Technology will be introduced after 8 months of FC establishment:Directly connected with FC database, Generate Electronic slip, at the end of the day the slips will be transfer to respective banks for payment purpose.

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An overview to THUMBPAY System

Please Give THUMB ImpressionVerifying ……………………..……………………..……………………..

Member Identified …..

Bill Paid.

Name : Madam Madiha RiazDepartment: B.ADMN. UOSAccount: HBL : 012345-545Status: Premium

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Other FacilitiesWi-Fi facilityL.C.D for news alerts Different food machines e.g. coffee maker microwave oven etcAlarm systemEnergy efficient lightsMenu display system

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Structural InterventionsStructural design will help the faculty cafeteria employees to identify their job roles and responsibilities.

Employee InvolvementInternal brandingInternal marketingInternal customer recognition

Manager

Supervisor

Production staff Waiters

Supervisor

Non-Managerial

Staff

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Work DesignWork Design Will Help In The Following Aspects:

Activeness, Effectiveness, Coordination And Excellent Performance.

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Production InterventionsPersonnel

Healthy Cooking Staff.Disease control.Sick individuals will not allowed

to perform duties.Proper Dressing by the cooking

staff.

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Production InterventionsBuilding & Facilities

Proper area (Kitchen) facilitiesClean and neat area for food

production.Waste products be removed in

a proper way.

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Cafeteria Production InterventionsMenu PerformanceCategorization in food itemsDiet Control productsNot enough production just up to need

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Financial Interventions1600

1400

1200

1000

800

600

400

200

0

Jun July Aug Sep Oct Nov Dec Jan Feb Mar Apr May

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Techniques To Manage FinancesSetting of goals with the limits of budgets.

Reducing the burden of debts

By finding new streams of income

Memberships

Reducing the utility expenses

Building Formation

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At The End…!University of Sargodha was established in 2002, and now up-to 2013, different developmental plans takes place to enhance the quality of the University. University produced many scholars and professionals.

But the question is this, that no one till now take the initiative of keeping the root fresh, active, satisfied (physically and mentally).

The initiative of FACULTY CAFETERIA development is the milestone to improve faculty health.

We as OD practitioners, assure that if this initiative is critically analyzed, reviewed and take in action, it will increase the productivity of the faculty, which will positively affect the faculty output in the shape of more brilliant, sharp and active students, who will brighten the University of Sargodha name, image and also the faculty of the university.

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Presentation is overYOU MAY ASK QUESTIONS NOW!

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Presentation is overYOU MAY NOW RELAX!

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