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Home Ch. 1 Introduction Ch. 2 Strategy and Productivity Ch. 3
Forecasting Ch. 4 Product and Service Design Ch. 5 Strategic
Capacity Planning for Products and Services Ch. 5s Decision Making
Ch. 6 Process Selection and Facility Layout Ch. 7 Design of Work
Systems Ch. 8 Location Planning and Analysis Ch. 8s Transportation
Model Ch. 9 Management of Quality Ch.10 Quality Control Ch.11
Supply Chain Management Ch.12 Inventory Management Ch.13 Aggregate
Planning Ch.14 MRP and ERP Ch.15 Lean Operations Ch.17 Project
Management Chap11 pages 517-521 Pages539-540 Summary for Chapter
10
Ch. 6 Process Selection and Facility LayoutChapter 6 Process
Selection and Facility Layout Summary:Objective: Teach you about
Process Selection and Facility Layout.
Process Selection is basically the way goods or services are
made or delivered, which influences numerous aspects of an
organization, including capacity planning, layout of facilities,
equipment and design of work systems. Process selection is
primarily used during the planning of new products or services that
is subject to technological advances and competition. Process
selection is dependent on the company's process strategy, which has
two main components: capital intensity and process flexibility.
Capital Intensity is simply the combination of equipment and labor
that an organization uses to accomplish some objective. Process
Flexibility is as its name implies: how well a system can be
adjusted to meet changes in processing requirements that are
interdependent on variables such as product or service design,
volume of production, and technology. Facility Layout is simply the
way a facility is arranged in order to maximize processes that are
not only efficient but effective towards the overall organizational
goal. It is also dependent on process selection.
Within those two categories, you will also learn about
technology, operations tour, process strategy, designing product
layouts, and designing process layouts. The main concept between
process selection and facility layout is technology. Technology is
a method that is used to improve and develop various services,
operation processes, and products. While process selection is used
in many organizations, facility layouts signifies the work centers,
implementations, and the configuration of departments by special
importance on activity of work throughout the system. An example of
a layout can be seen with businesses that use automation.
Automation is the process of technology-sensing when one task is
completed and then automatically beginning another task. This
layout is very effective in today's world for mass production. The
purpose of layout design is to increase the efficiency and fluidity
of work, data through the system, and material.
Exam Questions:1.) An ideal tool to use in line balancing is
a/an . (page 264)A. Balance delayB. Assembly lineC. AutomationD.
Precedence diagram E. Both a and bE. Cellular production2.) How do
we calculate efficiency of a line? (page 265)A. 10% -Percent idle
timeB. 15% -Percent idle timeC. 50% -percent idle timeD. 75%
-percent idle timeE. 100% -percent idle time3.) What does the
acronym CIM stand for? (page 258)A. Computer integrated
manufacturingB. Consumer integrated manufactureC. Computer
international manufactureD. Customer integrated manufacturingE.
Computer internal manufacture4.) Which one is NOT a basic layout
type discussed in Chapter 6? (249-260)A. Product layoutsB. Process
layoutsC. Design layoutsD. Fixed position layoutE. Combination
layouts5.) What is the equation of cycle time? (page 263)A.
Operating day per week/desired input rateB. Operating time per
week/desired input hoursC. Operating time per month/desired output
rateD. Operating time per day/desired output rateE. Operating day
per week/desired output rate
*Need to show which one is the correct answers.Question:6) Which
of the following is not an example of automation: ( p.245)a).
ATMsb). I-passc). automated heating and air conditioningd). Online
bankinge). A buffet restaurant.
7). Which of the following tasks can a robot not handle? (
p.247).a) weldingb). testingc). loading and unloading of
machines,d). Paintinge). writing a letter
8). Which of the following is a feature(s) of fixed automation?
(p.246)
a). minimal variety of productsb). Low cost, high volume.c).
Specialized equipment for a fixed sequence of operation.d). a) and
b)e). All of above
9). An organization that adopts automation should consider: (
p.246)
a). What level of automation is appropriate?b). How changes
should be managed?c). What are the risks of automating?d). How
would automation affect the flexibility of an operation system?e).
All of the above.
10). Which is a disadvantage(s) of automation? ( p.246)
a). Technology is cheap.b). Automation is more flexible than
human laborc). Very high initial costsd). Workers fear losing their
jobs to machinese). Both c) and d).
11) The maximum time allowed at each workstation to complete its
set of tasks on a unit is referred to as:a) cycle timeb) reciprocal
timec) line balancingd) task timee) efficiencyThe answer is a.
(found on page 262)
12) Which of the following is a type of processing?a) job shopb)
batchc) repetitived) continuouse) all of the aboveThe answer is e.
(found on page 239)
13) A(n) _ is a standardized layout arranged according to a
fixed sequence of assembly tasks.a) product layoutb) production
linec) assembly lined) assembly sequencee) service layoutThe answer
is c. (found on page 250)
14) What are the major differences between process layout from
product layout?a) process layout is used for intermittent
processing and product layout is used for repetitive processingb)
process layout is functional and product layout is sequentialc)
process layout is sequential and product layout is funtionald) both
a and be) none of the aboveThe answer is d. (found on page 253)
15) What areas of technology have a major influence on today's
business processes?a) Product and service technologyb) Process
technologyc) Information technologyd) Automatic technologye)
Answers a, b, & cThe answer is e. ( found on page 238)
16) What three types of technology is operations management
primarily concerned with?a. Information, assistive, instructionalb.
Product, instructional, servicec. Product and service, process,
informationd. Information, product, alternativee. Assistive,
process, informationAnswer: C (pg.238)
17) Which of the following will NOT yield competitive advantages
for companies?
a. Lowering costsb. Increasing productivityc. Expanding
processing capabilitiesd. Lowering pricese. Increasing
qualityAnswer: D (pg. 239)
18) Which of the following is NOT one of the five basic process
type?
a. Batchb. Strategicc. Repetitived. Continuouse. ProjectAnswer:
B (pg. 239)
19) Which of these are a disadvantage(s) to the continuous
process?
a. Rigidityb. Lack of varietyc. Costly to changed. Very high
cost of downtimee. All of the aboveAnswer: E (pg. 241)
20) Which type of process is sometimes referred to as
assembly?
a. Repetitiveb. Job shopc. Continuousd. Projecte.
StrategicAnswer: A (pg. 240 & 241)
21) An eyeglass repair shop would be best matched with which
basic process type?
a. Continuousb. Job Shopc. Repetitived. Batche. ProjectAnswer:
B. Job Shop (p. 239)
22) Products and services often go through life cycles that
begin with:
a. high volumeb. standardized products/servicesc. low volumed.
customized products/servicese. moderate volumeAnswer: C. low volume
(p. 241)
23) Which of the following statements is NOT true regarding
process types?
a. They influence many activities of the organizationb. Job
shop, batch, repetitive and continuous are typically ongoing
operationsc. They always exist in their pure formsd. Manager must
know when to shift from one process type to the nexte. Hybrid
processes have elements of other process types embedded in
themAnswer: C. They always exist in their pure forms (p.
241-243)
24) Answering which question will guide the process
selection?
a. What is the expected volume of output?b. How much variety in
products/services will the system need to handle?c. What degree of
equipment flexibility will be needed?d. All of the abovee. None of
the above matter in selecting a processAnswer: D. All of the above
(p.239)
25) Which process type has the disadvantage of a moderate cost
per unit?
a. Repetitiveb. Continuousc. Job Shopd. Projecte. BatchAnswer:
E. Batch (p.241)
26) Which of the following types of processing is used for
production of customized goods or services?
a. Batchb. Repetitivec. Job Shopd. Continuouse. ProjectAnswer:
C: Job Shop p. 241
27) Robot is a machine consisting of a mechanical arm, power
supply, and a(n) _.
a. Controllerb. Computerc. Assembly Lined. Product Linee.
Product LayoutAnswer: A: Controller p.247
28) Which facility layout utilizes stationary products, move
workers, and materials as needed?
a. Fixed Positionb. Productc. Processd. CADe. RobotAnswer: A:
Fixed Position p.254
29) The management of Tiffanys designs an output rate of 200
units of silver pendants per 8-hour day. What is the cycle time?
(The tasks times and precedence relationships are shown below).1 .4
.2 .1 .4
a. .42b. 2.4c. 100d. 240e. 8Answer: B: 2.4 p.263
30) Which diagram shows the elemental tasks and requirements?a.)
Product Layout Diagramb.) Precedence Diagramc.) Line Balancing
Diagramd.) Muther Grid Diagrame.) None of the aboveAnswer: B. p.
264
31) Machinery that has sensing and control devices that enable
operate automatically is known as:
a. Automation (pg.245)b. Product Profilingc. Projectsd.
Varietye. Technology
32) Standardized layout arranged according to a fixed sequence
of assembly tasks refers to a(n):
a. Product lineb. Product Layoutc. Assembly Line (pg.250)d.
Process Layoute. None of the Above
33) Job Shop, Batch, Repetitive, Continuous, and project are all
types of:
a. technologiesb. Process Types (pg. 239)c. Forms of competitive
advantagesd. Process designe. None of the above
34) Which of the following enables an organization to quickly
convert a machine or process to produce a different (but similar)
product type:
a. Fixed-position layoutb. Single-minute exchange of die (SMED)
(pg. 255)c. Combination layoutsd. Cellular productione. None of the
Above
35) A robot consists of which of the following?
a. mechanical armb. power supplyc. controllerd. Both a and c are
correct.e. All of the above (pg. 247)
36) What is the efficiency of a line with a balance delay of
20%? (p. 265)
a. 60%b. 100%c. 80%d. 120%e. 40%
37) What is the cycle time if 500 minutes per day were spent
making 25 units? (p. 263)
a. 20 products per minuteb. One product every 20 minutesc. 25
products per minuted. One product every 25 minutese. None of the
above
38) What is the output rate if the operating time per day is 500
minutes and the cycle time is 2.5 minutes per unit? (p. 263)
a. 100 units every minuteb. One unit every 100 minutesc. 200
units every minuted. One unit every 200 minutese. None of the
above
39) What is defined as the maximum time allowed at each
workstation to complete its set of tasks on a unit? (p. 262)
a. Line balancingb. Maximum output ratec. Cycle timed. Maximum
cycle timee. Balance delay
40) Line balancing is best used in which type of layout? (p.
261)
a. Process layoutb. Cellular layoutc. Fixed-position layoutd.
Product layoute. Flexible manufacturing systems
41) What factors should be carefully considered before marketing
a new technological innovation?
a. What technology do and will not do.b. Economic constraints.c.
Integration costs.d. Human factors.e. All of the above ( page 239,
Technological Acquisition)
42) Which of the following is relevant in the redesign of
layouts for facilities?
a. Inefficient operations.b. Safety hazards.c. Very low
profits.d. Customer satisfactione. a and b (page 249, Facilities
layout)
43) In general, the three kinds of automation is?
a, fixed, programmable, agile.b. fixed, flexible, programmable
(page 246).c, variable, agile, flexible.d. adjustable, solid,
non-open source.e. reliable, efficient, favorable.
44) The main advantages for product layout do not include which
of the following?
a. A high rate of output.b. Preventative maintenance ( page
252).c. Labor specialization.d. Low unit cost due to high
volumes.e. A high utilization of labor and equipment.
45) Which of the following information is not required for the
design of process layouts?
a. Employee approval of the new process ( processes) Pages
271-272.b. projection of future work flows between the various work
centers.c. Cost between locations and the unit cost to move the
loads between locations.d. The amount of money to be invested in
the layout.e. Location of key utilities, access and exit points,
loading docks, etc.
46) Which of the following are NOT associated with product
layouts?
A. rapid flowB. sequential layoutC. repetitive processingD.
highly standardized goodsE. non-repetitive processing (pg 252)
47) Which of the following are true regarding process
layouts?
A. routing and scheduling pose continual challenges (pg 253)B.
it is common in service environmentsC. utilization rates are highD.
repetitive processingE. all of the above
48) When is a fixed-position project used?
A. Small projectsB. Large projects (pg 254)C. Micro projectsD.
none of the aboveE. A & C
49) Part families is related to:
A. Process layoutB. Product layoutC. Cellular layout (pg 255)D.
Combination layoutE. None of the above
50) Which layout is less efficient and has higher unit
production costs than product layouts?
A. Process (254)B. Fixed-PositionC. They are all the sameD.
CellularE. Process and Fixed-Position
51) Choose the best process you would need for the following
project: custom-made handbag that requires a lot of detailed
work.
A. RepetitiveB. Assembly Line workersC. Job ShopD. BatchE.
Projects(C) Job Shop Page. 239
52) A group of machines that include supervisory computer
control, automatic handling, and robots or other automated
processing is_.
A. Job ShopB. FMS ( flexible manufacturing system)C. Group
TechnologyD. CIM ( Computer-Integrated Manufacturing)E. Mixed
Mode(B) FMS ( flexible manufacturing system) Page 258
53) The equation for cycle time is
A. Output/Labor HoursB. Output/ Total CostC. Cycle time per
unit/OutputD. Operating Time/Desired Output RateE. Total Hours
Worked/ Desired Output Rate(D) Operating Time/Desired Output Rate
Page 263
54) Compute the output rate. Fixed units per hour 500. Operating
time per day 200 mins. Cycle Time is 1.0 per unit. CM per unit is
5. Total Units is 1000.
A. 5000B. 700C. 4500D. 1000E. 200(E).200 Equation found on page
263
55) Operations management is concerned with which of the
following technologies:
A. Product and ServiceB. InnovationC. ITD. A&CE. B&C(D)
A&C Page 238
56) The work required to produce a widget can be separated into
five fundamental tasks. With the task times and precedence
relationships shown in the following diagram, what are the minimum
and maximum cycle times for a widget production?
-->0.3 min.-->0.9 min.-->0.1 min.-->0.5
min.-->0.2 min-->
a) 0.3 min.; 0.2 min.b) 0.1 min.; 2.0 min.c) 0.9 min.; 2.0
min.d) 0.3 min.; 0.1 min.e) 0.1 min.; 0.9 min.Answer: C),0.9 min.;
2.0 min. pg. 263
57) In one of the assembly lines with 5 stations, the supervisor
notices that the idle time per cycle is 0.5 min in the 1.0 min
cycle time. What is the efficiency of this line?
a) 10%b) 90%c) 97.5%d) 2.5%e) 85%Answer: B), 90% pg. 265
58) Which of the following are reasons why businesses utilize
line balancing to improve their business processes?
a) It allows us to use labor and equipment more efficiently.b)
To increase the idle time of each assembly line.c) To avoid
fairness issues that arise when one workstation must work harder
than another.d) To create issues with morality that arise between
workers at slower and faster stations.e) Both a) and c) are
correct.Answer: E); Both a) and c) are correct. pg. 262
59) What are the advantages of using a continuous process
types?
a) Very efficientb) Very high volumec) Able to handle a wide
variety of workd) a) and b) are correct.e) All of the above are
correct.Answer: D); a) and b) are correct. pg. 241
60) Which of the following are NOT benefits of using a flexible
manufacturing system?
a) Able to handle a relatively narrow range of part variety.b)
Offers reduced labor costs.c) Offers consistent quality compared to
traditional manufacturing methods.d) Utilize lower capital
investment.e) Offer higher flexibility than "hard"
automation.Answer: A)Able to handle a relatively narrow range of
part variety., pg. 258
61) What is a common goal in design process layout?
A) Minimize workersB) Minimize transportation costC) Increase
volume productionD) Increase effectivenessE) None of the above are
correctAnswer: B)Able to handle a relatively narrow range of part
variety. page 271
62) Which of the following is not information required in the
design process layout?
A) The amount of money to be invested in the layoutB) The
location of key utilities, access and exit points, loading docks,
and so on.C) A projection of future work flows between various work
centers.D) The number of managers and workers involved.E) The
distance between locations and the cost per unit of distance to
move loads between locations.Answer: D) The number of managers and
workers involved.page 271, 272
63) HoIn closeness ratings how is the information
summarized?
A) DiagramB) GridC) ReportD) Flow chartE) Bar chartAnswer: B)
page 273
64) The problems that majority of layouts have involve which of
the following:A) Single locationsB) Multiple locationsC)
Insufficient layout informationD) Size of equipmentE) Dimension of
the buildingAnswer: A) page 270
65) What is a major obstacle when trying to find the most
efficient layout of a department?
A) Amount of space equipment and labor will use.B) Layout of
buildingC) Type of equipment being usedD) Location of key
utilitiesE) Large number of possible assignmentsAnswer: E) page
27
(66) The process of assigning tasks to workstations in such a
way that the workstations have approximately equal time
requirements is called:
A) equal balancingB) cycle timeC) idle time analysisD) line
balancingE) none of the aboveAnswer: D) page. 262
(67) Crayola LLC, maker of Crayola products, produces nearly 3
billion crayons each year. What type of processing does Crayola
has?
A) job shopB) batchC) repetitive/assemblyD) continuousE) none of
the aboveAnswer: C) page. 240
(68) Which of the following type of processing system is used
for highly standardized products?
A) batchB) projectC) continuousD) job shopE) none of the
aboveAnswer: C) p. 240Help About Blog Pricing Privacy Terms Support
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