Facilities Newsletter

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FACILITIESMANAGEMENT QUARTERLY

Inside:Storm NewsCustodial Assessment

Zone Maintenance

Retirement WaveEmployee Recognition

Hobby Corner

The 2006 Climate Survey established our department-wide need for better internal communications. It is a difficult task keeping up on everything going on in Facilities especially considering we are a department of over 700 professionals with expertise in more areas than any other at UC Davis. With any luck, this newsletter will help.

Hoping that this publication would not wind up in the garbage upon

receipt, Katie Stapko, Dan Flynn and I met with individuals from every division and asked what they would like to see from a Facilities newsletter. We then worked hard to incorporate as many of their suggestions as possible.

In order to keep this up, we need to continue to hear from you. Let us know what you think of this issue and what your ideas are for future newsletters. Whatever you think,

whatever your opinion may be, good or bad, it’s important. Contact us at [email protected] or call me at (530)754-4134.

This newsletter isn’t written for our customers. It is for us and about us—where we are as an organization, where we are going, and how we are all instrumental in getting there.

With that, I’d like to welcome you to the first issue of Facilities Management Quarterly!

by Katie Hetrick, Special Projects Manager

From left to right and top to bottom: Derek Fraley and George Jones of Utilities re-pair a damaged power pole on the west campus. Cut-berto Santana and Kevin Galart paint the Aggie logo

on the Shields bike circle at Hart Hall. Joemanuel Michel, a heavy equipment operator with over 30 years of service at UC Davis, dis-poses of some waste at the campus landfill. Laura Mader, a techni-cian at the Wastewater Treatment Plant Laboratory, analyzes a wa-ter sample. Robert Montoya from Structural Operations Paint Shop does some sheetrock texturing work at Tupper Hall. Ken Schaefer, an IPE for the Mechanical HVAC Operations, works on a chiller at the Reprographics building. Enrique Ruiz, Civil and Industrial Services, constructs a handicap access ramp at the Chemistry An-nex breezeway. Edita Pumbaya is a custodian for the Buildings and Grounds Division. Carl Hobbs, a Utilities employee with nearly 30 years of service, works to keep the Rec Pool clean and sanitary. Lar-ry Montoya of CHCP works inside of Boiler #3. Rico Bastiaans is an electrician for Utilities. Manuel Preciado of Mechanical HVAC Operations installs ventilation in the Sheet Metal Shop.

Mark Hutchison finishes a cement floor at the Grounds Office.

Angela Taggart handles workers’ compensation issues.

Emilio Laguna works in the Cabinet Shop at Structural Operations.

Terry Duncan works in Utilities as an

electrician.

Lorraine Mowery works at the Customer

Support Center.

Denise Jones responds to an accounting question.

Aurelia Ragasa is a Sr. Custodian for

Buildings & Grounds.

C

E DITOR

ONTRIBUTORS

Katie Hetrick

Facilities ManagementUniversity of California, Davis

One Shields AvenueDavis, CA 95616

Maurice HollmanTom EmmeDan Flynn

Ricardo FreemanSal Genito

Ron NormanDavid PhillipsJackie ReedKatie Stapko

Allen Tollefson

Jason Aller Cary Avery

Lisa CarranzaAllyson CrabbeBrian DarnellTerry Duncan

Kevin HalfacreTura Jenkins

Debbie KempBill Lonsdale

Chuck McGinnHeather McGlone

Steve NeriSteve Nixon

Rebecca NordCarlos Ramirez

Astrid Senger-GibbonsTeri SugaiDavid Teter

Melinda Van NortDebbie Wheeler

P UBLISHED BY S PECIAL THANKS

Jay Yang and Sai Moua, Structural Operations Flooring Crew, install padding for

horses at the Equine Center.

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I’m sure you remember the phrase “World Class Organization” since I talk about that goal every chance I get. By now it sounds cliché, but I insist on repeating it. I want you to know that I will continue doing everything I can to push this organization toward becoming the best of the best.

APPA (Association of Physical Plant Administrators), a national organization of Facilities Management professionals, has chosen seven criteria that they believe are the most important elements for the best and most successful facilities organizations.

1. Strong Leadership Leaders that inspire, motivate, and encourage

involvement by all employees.

2. Clear Goals We have a plan and we stick to it.

3. Customer Focus Our services seek to deliver a high level of customer

satisfaction.

4. Data-Driven Decisions Solid information leads to performance improvements.5. Valued Staff Staff are respected and treated fairly.6. Streamlined Processes Unnecessary bureaucracy is kept to

a minimum.7. Performance Results Our work leads to measurable improvements

for the university.

This year our Facilities Management organization

has taken great strides toward reaching the seven APPA criteria, including the following:

•Custodial Division has begun a cleaning assessment to measure workload accurately. Data compiled during this project will directly result in fair distribution of work for the custodial staff.

•Utility Services has been making efforts to better meet the university’s commitment to sustainability. New upgrades in the monitoring and metering systems are leading to a greener campus.

•Project Management has made new efforts to reach customers and improve customer service by assessing their current strategies and working to bring about positive change.

•Human Resources has increased apprenticeship and advancement opportunities to help us address the retirement of 36 percent of our workforce over the next three years.

•Building Maintenance Services has implemented a Zone Maintenance program to improve customer service.

With these and other actions, we are on our way to becoming a world class organization. My commitment is to provide you with quality leadership, respect, recognition, and the tools and resources you need to do your job. In return I expect that you will give me your best effort, attitude, talent, and innovation. In partnership and mutual respect UC Davis Facilities Management will become the best of the best.

by Mo Hollman, Associate Vice Chancellor

Heather McGlone and Chris Burton are both Contract Specialists. Formerly part of Administrative Services, Contracts is now overseen by Tom Emme.

Dean Meyer works in the warehouse that supplies all of the equipment for Building

Maintenance Services.

Nacho Gallardo of Grounds fills the water tank on

the street sweeper.

Peggy Scott of Engineering Services and Katie Kynard of Contracts review plans.

James Griebel is part of electrical operations.

Gary Perez of Grounds uses a pole recipro-cator to trim the ivy hedges at Tupper Hall.

PECIAL THANKS

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University regents have called on UC campuses to become more sustainable. Utilities has answered the call and is mov-ing aggressively to make UC Davis a greener campus.

We have much to do. Many of the university’s utility mon-itoring and metering systems, where they exist at all, are out-dated and waste huge amounts of water, power, and time. For example, a $30 household sprinkler control device is more sophisticated than the systems in place for $1 million campus water wells. In some cases staff need to travel to re-mote sites to manually turn a water system on or off.

Utilities has been installing utility meters and upgrading

utility control systems over the past few years. Now we are taking

the next step by installing remote-monitoring systems. These new

systems allow operators to review and control utility systems from a dis-

tant location, allowing us to work effi-ciently, save energy and diagnose leaks or malfunctions.

Under the leadership of Alan Ebler, Sr. En-gineer, we have installed miles of fiber-optic lines for a central energy monitoring system. Utilities can now monitor real-time energy use in several campus buildings from any authorized computer. Before the end of the year we will place meter data onto the web so that building occupants will be able to see

the impact of their efforts to reduce energy use.

We are designing and con-structing our own control panels under the guidance of Lew Pollock, Superinten-dent. Building the panels in-house allows us to hand-se-lect the system components and tailor each unit to the specific needs of each site, while maintaining a consis-tent structure across all of the systems.

We are adding remote-moni-toring systems to the remain-ing highest priority utility systems such as drinking-water wells, critical sewage pumping plants, and the main campus storm drain-age pumps. We’re also in-stalling remote-monitoring

systems in new construction projects, such as the wastewater treatment plant and the thermal energy storage tank.

After the first phase of this work is complet-ed, Utilities will be able to securely monitor and control these critical systems, making UC Davis a lean and green energy user.

Custodial Cleaning Assessment Begins

Utility Upgrades Lead to Greener Campus

by Sal Genito, Director, Buildings & Grounds

by David Phillips, Interim Director, Utilities

Remedios Sarabia named to oversee the custodial cleaning assessment project.

BEFORE: Richard Keating, IPE, inspects the old campus water sys-tem control panel. AFTER: The new campus water system control panel designed and constructed in-house by Utilities staff.

WATER SYSTEM CONTROL PANELS

Custodial quality in campus buildings ranges from poor to excellent even though buildings have a comparable level of custodial staff. Luis Escobedo, associate director of Custodial Services, will tackle that issue this year by assess-ing workload distribution for custodi-ans. The goals of the assessment will be to develop a high level of cleanliness with a fair distribution of workload.

Our custodians, the experts in their field, will be in charge of the project. Luis has named Remedios Sarabia to oversee the project. Remedios will ap-point a four-person assessment team from among internal custodian appli-

cants, who will be selected based on standard campus hiring procedures.

The assessment team will carry out the

project based on the following steps:

Training. Each member of the as-sessment team will review the cleaning standards identified in the new Custo-dial Services Training Manual for each type of building environment such as labs, offices, classrooms, and stairwells. Team members will equip their vehicles with the tools and supplies necessary to perform every type of cleaning proce-dure.

Cleaning. The team will clean each building environment based on the (Continued on page 6.)

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Project Management Services Responds to Customer Feedbackby Tom Emme, Director, Project Management Services

email: [email protected]

Providing good service to our customers first requires knowing what they want.

Here at Project Management Services we handle small remodel projects such as painting water towers, adding stadium lights, moving “Egghead” sculptures and reconstructing labs. Our customers were recently asked to assess our per-formance and, while we thought they might say that they want us to complete projects more quickly or cheaply, they told us that what they really want are project managers who are responsive and accessible.

Here are a few insightful quotes from our clients:

“Some project managers act like they have no time for us.”…“We feel like we are managing the project managers instead of them managing our projects.”…“ When a project is stalled or there is no

good news to report, the tendency is to not report anything.”

Once we knew what our customers wanted, we set out to deliver. We now conduct biweekly updates with our largest clients so that they are well-in-formed of the status of each project. In addition, we adopted customer-service principles that can work for anyone in Facilities Management:

Listen carefully. If they don’t, proj-ect managers may miss a crucial issue that will change how they approach the project.

Keep the customer informed. Even if a project runs into problems, the customer would rather hear bad news than go long stretches without talking to the project manager.

Don’t wing it. When someone asks a

question that you cannot answer, don’t guess, just tell them that you don’t know but will quickly find out.

Promote teamwork. Seek help from more experienced people within Facilities Management and offer help to new staff who are learning the ropes.

Be proactive. Call on clients even when you are not working on an active project for them. Inquire about poten-tial future projects to help get a jump start on meeting their needs.

Project managers often have no control over problems in remodeling jobs, but they do have control over the manner in which they serve their clients. At Project Management Services we are heading in the right direction to earn the con-fidence and trust of our customers.

Holding cages at the California Raptor Center (CRC), an educational and research facility dedicated to the rehabilitation of injured and orphaned birds of prey, were tagged as unsafe by the UC Davis fire department. CRC came to Project Management Services with a very limited budget and highly specialized needs. Creative thinking, close client contact and a keen understanding of the project’s restrictions enabled Chuck McGinn to deliver this new, safer facility for the raptors within the CRC’s budget. The facility, located south on Old Davis Road, is open to the public on weekdays and Saturdays.

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The Retirement Waveby Ricardo Freeman, Director, Human Resources

New Building Maintenance ApproachDelivers Better Serviceby Ron Norman, Manager, Building Maintenance Services, Zone Maintenance Program

Thirty-six percent of Facilities Manage-ment employees will be eligible for re-tirement over the next three years, and we could lose the valuable experience that those employees bring to our or-ganization. We need to prepare for this “retirement wave” so that we can con-tinue to meet campus needs and equip employees to advance into vacant posi-tions. Facilities Management Human Resources is addressing this important issue by: Reviewing the composition of our workforce. We will look at the composition of our workforce, by clas-sification and department, to deter-

mine where potential losses might occur. Then we will identify criti-cal “knowledge gaps” in skills and expertise that will be necessary to

support the campus. Next we will de-velop avenues for the managed transfer

of crucial information about our infrastructure and the maintenance of our build-ings. Improving employee training and development. Our efforts tar-get new employees, those transitioning into management, and current employ-ees who want to improve their job skills. We are evaluating our training needs to improve our ability to provide the most training possible to the maximum num-ber of employees. Expanding opportunities to ad-vance. We are expanding apprentice-ship opportunities and identifying those employees who have the desire to ad-vance in the organization. We are also exploring temporary assignments and developmental opportunities such as cross-training and temporary acting as-signments to increase the skill levels and competence of our employees.

Developing the next generation of skilled managers. We need to prepare our employees to step into man-agement vacancies and lead this organi-zation. We are going to explore filling positions before an employee retires and cross-training for a variety of duties so our employees are prepared to handle multiple responsibilities. Facilities Management will strive to be a flexible and creative organization that provides opportunities for those employ-ees who demonstrate a commitment to making our organization world-class.

Employees play an important role in helping us meet these challenges. They are encouraged to be proactive by work-ing with their managers to identify and explore potential career opportunities.

Building Maintenance Services has started a new program to jump on maintenance needs quickly. The new Zone Maintenance approach will result in fewer ser-vice calls, better com-munication and faster results.

Before implementing the new program, no one person or group was accountable for individual facility upkeep; supervisors simply responded to service calls and dispatched avail-able workers regardless of location.

Now core campus is divided into three

maintenance zones, each with a supervisor and dedi-cated crew of technicians and tradespersons. To keep on top of maintenance issues, crews schedule regular inspections of their facilities. The new system has the following ad-vantages:

Better service. Zone main-tenance crews independently tackle routine maintenance is-sues ranging from burned out

light bulbs to malfunctioning HVAC systems so that customers don’t have to call the work order desk.

Improved communication. Zone crews provide building occupants with

consistent and direct points of contact for building maintenance issues.

Quicker response. Crews can re-act quickly to maintenance issues. If our crews are not able to make the necessary repairs themselves, they ar-range for the appropriate craft shop to handle the job.

Reduced cost. Performing periodic inspections allows our experienced crews to address potentially costly maintenance issues early.

As manager of the zone maintenance program, I am excited by the oppor-tunity to provide the campus with a higher level of service.

The Social Science and Humanities Building on core campus is now a part of our Zone Maintenance program.

Facilities Management, Human Resources

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New Reporting RelationshipsWith the retirement of Director Dahling Webb, responsibility for several vital functions within Administrative Services were distributed to various unit directors within Facilities Management. This realignment will help facilitate relationships between those who directly deliver services and those who support them. Here is the breakdown of who reports to whom now:

In addition to directing Project Management Services, Tom Emme’s responsibilities now include Contracts.

In addition to directing Building Maintenance Services, Allen Tollefson now oversees the Customer Support Center and Safety Program.

In addition to directing Resource Management, Don Eernisse’s responsibilities now include Accounts Payable and Accounting Services.

In addition to directing Buildings and Grounds, Sal Genito’s responsibilities now include overseeing Purchasing, the Tool Room, and Receiving.

In addition to directing Human Resources and Payroll, Ricardo Freeman’s responsibility now includes supervision of Information Systems.

Project Managementnew Contracts

Building Maintenancenew Customer Support Center

new Safety Program

Resource Management new Accounts Payable

new Accounting Services

Buildings & Groundsnew Purchasingnew Tool Roomnew Receiving

Human Resourcesnew Information Systems

Tom Emme

Allen Tollefson

Don Eernisse

Sal Genito

Ricardo Freeman

training manual standards. At the end of each day the team will meet to share notes with the team leader, discussing issues such as the length of time it took each member to perform the standardized procedures.

Evaluation. Data compiled during the cleaning stage will be evaluated by the team to determine average clean-ing times, appropriate station sizes, and suitable cleaning frequency.

Luis’ goal is to have a fair distribution of workload and re-training of all custodians completed by the end of 2008, with a more consistently clean campus to be enjoyed by all.

Custodial Cleaning (Continued from page 3.) Monday, January 21 Martin Luther King Day

Monday, February 18 Presidents’ Day

Friday, March 28 Cesar Chavez Day

Monday, May 26 Memorial Day

Friday, July 4 Independence Day

Monday, September 1 Labor Day

Tuesday, November 11 Veterans Day

Thursday, November 27 Thanksgiving Holiday

Friday, November 28 Thanksgiving Holiday

Wednesday, December 24 Winter Holiday

Thursday, December 25 Winter Holiday

Wednesday, December 31 New Year’s Eve

Thursday, January 1, 2009 New Year’s Day

HO

LID

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SCENESstaff

In December, various units within Facilities Management gathered for business, food and festivities. One of the many highlights was a spoof on the poem ‘Twas the Night Before Christmas’ which was written and recited by Tom Emme during Project Management Services’ Annual Meeting.

Send us photos from your events: [email protected]

‘Twas the night before Christmas, When all through Davis LandNot a creature was stirring, not even the Mo Man;Our stockings were hung over Ricardo’s Office with care,In hopes that our 3½% pay increase would soon be there;The PMs were nestled asleep in their rooms,Dreaming of botched shut-downs and impending doom;Chuck in his shorts, and Don with his Cabela’s vest,Their feet on their desks, settled down for a long winter’s rest,When out by Allen’s trailer there arose such a clatter,I jumped on my bike to see what was the matter.Throughout all the shops, crash, bang and boom,Hundreds of tiny elves working saws, drills and broom.Then something strange caught the corner of my eyeA sleigh and reindeer that flew through the skyWith a ghostly driver, so lively and quick,It was Kathleen Moore, dressed up like good old St. Nick.More rapid than eagles her coursers they came,And she whistled, and shouted, and called them out by name;“Now, Keller! Now, Cagle! Now, Stagner and Strand!You work for me now and we need to land!”The elves packed the sleigh with work orders complete!And Kathleen flew to the roof tops in her red velvet suit

From her magical pouch, did the fairy dust fly,With a wave of her arm, filled the whole Davis sky,And then, my jaw dropped I can hardly explain,The whole campus transformed with no sweat and no painAll rooms that needed remodeling, all done in a flashAll casework replaced, new fume hoods and sash.Ducts they increased, air handlers upsized,Switchgears and generators replaced I surmise.But it didn’t stop there, the magic expanded,On chilled water and sewer and storm drainage it landed;This fairy dust went after our deepest darkest fearsAll infrastructure needs met for the next thirty years,Kathleen said with twinkle, “I would be remissIf I left Sal and the groundskeepers out of all this!”With a flash all the grass went perfectly greenStopped growing completely, no weeds could be seenAnd the magic it did something I thought could never be doneTurned Putah Creek blue and made the salmon fish runTears streamed down my face, I looked up at MrakKathleen stood on the parapet, she was in full attack“We don’t need any funding! Things are going so well,Send OP an e-mail, tell them to all to go to” …well.I’m sorry to say, this has all been a dream,

When you wake up in ‘08, again you can scream,But for now, go back to the buffet and fill up your plate,with your families and friends it’s time to celebrate.Happy Holidays of all flavors, all beliefs and all typesHappy Christmas to all, and to all a good-night.

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WWII POW Camp

35 yearsClay Brooks Bldg. Maint. Services

Vince Lampman Buildings & Grounds

Robert Mattos Bldg. Maint. Services

30 yearsWilliam Davies Bldg. Maint. Services

David Keller Utilities

Frank Lamar Buildings & Grounds

25 yearsJeffery Bruhn Bldg. Maint. Services

Bryan Keith Bldg. Maint. Services

John Martinez Bldg. Maint. Services

Domingo Ricardo Utilities

Dianna Smith Buildings & Grounds

Horace Thompson Buildings & Grounds

Michael Williams Buildings & Grounds

20 yearsDavid Blizard Administrative Services

Scott Callaway Bldg. Maint. Services

Ricardo Freeman Human Resources

Mark Hutchison Buildings & Grounds

Douglas Mains Bldg. Maint. Services

Lisbeth McGill Buildings & Grounds

An Nguyen Buildings & Grounds

Edwin Nordstrom Buildings & Grounds

Roy Saldana Bldg. Maint. Services

Scott Smith Bldg. Maint. Services

Willard Swenson Buildings & Grounds

Patrick Taylor Bldg. Maint. Services

Virgilio Velarde Bldg. Maint. Services

15 yearsFrank Arredondo Buildings & Grounds

Reed Bekins Utilities

Joseph Bigart Bldg. Maint. Services

Sal Genito Buildings & Grounds

James Gloege Bldg. Maint. Services

Jesus Gutierrez Buildings & Grounds

Cynthia Hongola Administrative Services

Leslie Olsen Administrative Services

Joseph Padilla Administrative Services

Billie Pagel Buildings & Grounds

Terri Planiden Bldg. Maint. Services

Robert Ramirez Buildings & Grounds

Faustin Rusanganwa Buildings & Grounds

Angela Taggart Human Resources

Theresa Thomas Building & Grounds

Virgilio Velarde Bldg. Maint. Services

10 yearsMahesh Chandra Buildings & Grounds

Richard Clark Buildings & Grounds

Kevin Fullerton Bldg. Maint. Services

Byron Hendrick Buildings & Grounds

George Jones Utilities

Alan Mazzoleni Buildings & Grounds

Ben Norman Administrative Services

Jeffrey Page Buildings & Grounds

Steven Parker Bldg. Maint. Services

Deborah Rabey Administrative Services

Everett Shull Bldg. Maint. Services

Sean Snyder Bldg. Maint. Services

Rodney Tussing Administrative Services

Christopher Vos Bldg. Maint. Services

Jay Yang Bldg. Maint. Services

Andrei ChahovskoiProgrammer IIIComputer Support

Raymond DaniSr. Building Maintenance WorkerGrounds

Jared DuncanPrin. Automotive Equip. OperatorGrounds

Roxanna ElkenAssistant IIICivil & Industrial Services

Jeff GriffithSr. Building Maintenance WorkerWater and Waste

Keith HeilmanElectronics TechnicianCustodial

Kelly KleinLaborerGrounds

Matt KuehnauLaborer Structural

Sergey MironyukSr. Building Maintenance WorkerLock Shop

Joshua MorejohnAssociate EngineerUtilities

Derek RaffertySr. Building Maintenance WorkerGrounds

John TaylorGroundskeeperGrounds

David WallerCHCP OperatorCHCP

Marty WillardLaborerGrounds

Jose ZendejasGroundskeeperGrounds

2007 service milestones

new hires

promotions

Not far from the Honey Bee Re-search Facility are the remains of a World War II prisoner-of-war camp. During the war, 380,000 German soldiers were shipped to and incar-cerated in prisoner-of-war camps all around America. One such camp was located on a nearby farm which has since become part of UC Davis’ west campus. What you see in the photo to the left are the remains of the camp’s watch tower. Badly dam-

aged during the January 4 storm, the tower will be demolished soon. If you are interested in seeing this

bit of history in-person travel west on Hutchison Road away from core cam-pus, turn left on Hopkins Road, then turn left on Straloch Road which is the next left after Bee Biology Road. You will see the remains of the tower about 50 yards down on your left.

Joseph CarbahalHigh Voltage Electrician ApprenticePower and Lights

Michael RogaiCivil & Industrial ServicesAnalyst I

Kenneth PorterInspector - Planner - EstimatorPlumbing

Michael LawsonElevator Mechanic SupervisorElevators

Robert WhitakerProgrammer VII SupervisorComputer Support

Sai MouaCement Mason / FloorerStructural

October - December 2007

October - December 2007

Have an interesting campus-related story you would like to share?

Email us at:[email protected].

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cornerhobby

Dave Chulick from Build-ings and Grounds: Custo-dial Services shows off the 25 pound, 41 inch striped bass he caught December 31 in Cache Slough above Rio Vista. Dave refused to give more details on the exact spot. He did reveal that he lured this fish with a 3/4 oz. rattletrap and released the big guy shortly thereafter.

The apocolypse? Pho-toshop? No! Chuck McGinn from Proj-ect Maintenance Ser-vices caught this eerie sunrise scene last De-cember. This is an unretouched photo of a UC Davis water tower next to steam rising from the wastewater treatment plant.

care to share?

Have a hobby, campus photo or fun story you would like to share? Email: [email protected]

A photo Tura Jenkins from Human Resources snapped on a recent trip to New York was featured in The Washington Post Maga-zine 9/11 Memorial Issue. Tura’s photo was discovered by magazine editors from her photography site on Flickr.com. The photo (seen left) was taken at Madame Tus-

sad’s Wax Museum and features rendi-tions of 9/11 firemen raising the American flag. Had Tura taken a higher resolution pho-to that day, The Washington Post Magazine would have displayed it on the cover!

It is no wonder Carole Cukrov is able to manage the swarm of ac-tivity taking place in the grounds yard purchasing office—at home she tends three of her own bee hives!

She ordered her first two hives from Sacramento Beekeeping Sup-plies (2110 X Street). The third hive was the result of an unwanted swarm taking roost in a friend’s front yard. She retrieved the swarm by knocking it into a cardboard box and taking it home! Don’t like honey? Carole also makes her own award-winning wine.

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Allen Tollefson (red) skis at Squaw with his kids Laura (far left), Brandon (gold) and their friends.

JOIN THEFACILITIES MANAGEMENT

Ski ClubInformational Meeting:

Friday, February 8 from 12 - 1 p.m.Facilities Main Conference Room

Squaw Valley Ski Day:Saturday, February 16

Facilities Management received accolades from the mayor of Davis, Ruth Asmundson, who noted how quickly UC Davis crews cleaned up fallen branches and other storm debris. She marveled at the efficiency and thoroughness of our operation under what were trying and dangerous conditions.

Great job to everyone in Facilities for their planning efforts and quick response. (See the letter of recognition from Chancellor Larry Vanderhoef on the back page.)

Sal Genito, Director of Buildings & Grounds, anticipates clean-up efforts lasting through the end of January.

558 phone calls received

397 work orders placed

105 2-way radio calls made

216 equipment & environmental alarms responses

55 trees destroyed

700 sandbags filled

800 cubic yds. of debris collected

90 percent of work orders completed on the same day

customer support center

January 3

January 4

grounds services

8 AM•FacilitiesManagementalertedofdangerousweatherconditions•Planningandsandbagproduction/deploymentbegins

•Callsbeginto‘flood’thecustomersupportcenter

•Normaloperationssuspended

7 AM

8 AM

A Mesquite tree at the watertower facility was completely ripped out of the ground.

Russell Johnston begins the cleanup of the same Mesquite tree pictured above.

A Pear tree also fell at Lot 56 at the Ge-nome Center, damaging yet more cars.

Lake Spafford raised above its banks and flooded the paths at the Arboretum.

This truck holds a fraction of debris gathered on Bioletti Way by Grounds crews.

A close-up of the same Mesquite tree from the watertower facility pictured above shows the extensive

damage done to a university van.

Gary Simmons, Frank Arredondo and Joe Smith cleanup a fallen Cedar Tree at Robbins Hall.

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Jan. 8, 2008Hi Sal,A quick note to let you know that the tremen-dous amount of work the Grounds Crews have been doing has not gone unnoticed or un-appreciated. They are amazing folks.Susan CummingsEnvironmental Health & Safety

Dec. 13, 2007Hi Sal,I just wanted to tell you how much I appreciate (as well as others in Mrak) the wonderful service...A very nice young lady was busy making sure it was clean, had toilet paper, paper towels, etc. I don’t often have a chance to thank them for their work and service, so it was nice to do so. Anyway, I wanted you to know as well.

Thanks much,Bonnie RussellOffices of the Chancellor and Provost

Dec. 17, 2007Hi Michael [Sebastian],

The floors look FANTAS-TIC! You guys did a great job...Hope you enjoy the Holidays.

Thanks,Lee Ann RichmondFacility ManagerPlant Sciences

Nov. 28, 2007 Brad [St. Clair],

I would like to express my thanks to your staff in bringing Vet Med 3A on line and operational... In particular the help of Evert Schull, Roberto Reyes, Mike Gove, and Shawn Coombs. Their ability and support is much appreciated by the Vet School.

Shawn RasmussenFacility Manager Office of the Dean

Nov. 21, 2007 Good morning Ken [Black]!

I would like to thank you for sending David [Vitek] over to help with the electronic whip removal. David was very professional and help-ful.

Thanks,Catherine LiFinancial Aid Office

Nov. 16, 2007 Hi Randy [Lamoreaux]:We’ve had quite a bit of painting done here recently, and I wanted to take the opportunity to compliment you on your crew. Lynn, most recently, went out of his way to help us pick the right type of paint and colors. He was also flexible with his sched-ule and wonderful to work with. Both he and Gus, and everyone else

who has been over here, are very skilled at what they do. Thank you for all of their hard work.

Cindy Clayton, DVMDept. of Psychology

Oct. 31, 2007 Hello Ken [Thomas],

I want to thank you for the wonderful service provided by Facilities David Vitek, John Dys-art, Tim Shine, James Roman, and Electrician Helper Richard Stepney in connection with the Main Theatre, Wright Hall Lighting Safety Up-grade project. You ac-complished much more than we had expected with the funds provided by the administration for this project. The de-cision to complete the project with in-house la-bor was a key contribut-ing factor to the overall success of the project. The system is now fully operational and func-tioning properly. It’s ab-solutely wonderful and everyone should be very proud of their contribu-tions to this project.

Best regards, Darrell Winn Production ManagerTheatre and Dance

Oct. 30, 2007Dane [Monell}, Please give a special thanks to all of your crew who helped with the waste line problem at Rienda Hall over the last 3 days. They re-ally stayed after it, par-ticularly today, working through their lunch to get the building back on line. Danny [Wright], Mick [Pretti], [James]Seeley, Debbie [Wal-lace], Kyle [Valov], (I know I am forgetting some), served us very well.

Thank you.Clyde FroelichAsst. DirectorStudent Housing

Oct. 1, 2007Mo, I have been meaning to email you to say thank you for responding to my request for assis-tance to make the li-brary a greener building. Lin King and his staff are working with us on waste reclamation, be-ginning with desk-side

recycle bins. I know this is a big project in such a large, highly populated building but hopefully the savings will be no-ticeable.

At the same time we are working with Allen Tollefson, Mark Nicho-las and Dave Hender-son on realizing savings by reducing our usage of HVAC, lighting and other utilities.

You are fortunate to have such an enthusiastic and well-informed group of individuals working with you. Thank you for sharing their talents to make improvements in the library!

Helen K. Henry Assoc. University Librarian

Have a letter of recognition you would like to share?

Email: [email protected]

!MANY welldone

JOBS

Jan. 9, 2008

Dear Mo:

I was out of state during the storm last week,

returning to campus on Saturday, January 5. I

was very impressed with how well the campus

looked and was operating, considering all the

damage that occurred the day before (especially

in comparison to how the city of Davis was do-

ing and how its streets looked)!Thank you and your crews for their excellent

clean up efforts! Larry N. VanderhoefChancellor

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