Facilities for Students Integrating Library and Student Services: Models from the UK Anne Bell University Librarian, Warwick.

Facilities for Students

Integrating Library and Student Services: Models from the UK

Anne Bell

University Librarian, Warwick

The UK LandscapeThe UK Landscape

• Integrated service models are still new

• Experimentation – no single “best” model

• Multiple drivers and objectives

• Predominantly teaching intensive institutions (may change after 2012)

• 4 current models

Current ModelsCurrent Models

• Referral model– Glasgow Caledonian University

• Converged model– Liverpool John Moores and Kingston

• Co-location model– University of Huddersfield

• Collaboration model– University of Warwick

Coming Soon….Coming Soon….

• King’s College London

• Exeter University

• Edinburgh University

• More examples may follow after student tuition fees increase (x3) in 2012

The Warwick ModelThe Warwick Model

• Redefining the role of the Library whilst keeping traditional library services

• The importance of “place”

• “Soft” collaborative approach

• Library as trusted, neutral partner

• Communities of practice

• Open approach to any partnerships

The Learning GridThe Learning Grid

To provide students at the University of Warwick with a facility that actively supports the development of study, transferable and professional skills

Appropriateness of level

Variety of activity

Timing

Resources

Academic and Study SkillsAcademic and Study Skills

• Undergraduate mentoring scheme

• Academic writing skills

The Teaching GridThe Teaching Grid

To support the University strategy to develop outstanding and innovative

teaching at Warwick by facilitating the development of best practice

Strengthening Partnerships Strengthening Partnerships with LDC and IATLwith LDC and IATL

• Continuous and regular meetings, both formal and informal

• Annual joint Teaching and Learning Showcase

• Proposed joint landing web page for Teaching and Learning agencies

• Joint calendar – one place for our target audience

Research Exchange

To support the University strategy by delivering new services to postgraduate research students, early career and established researchers with a particular emphasis on collaboration and networking

We identified our USP among We identified our USP among other support servicesother support services

• Student Careers & Skills PGR provision

• Learning & Development Centre Research staff

• Institute of Advanced Study Early Career Fellows

• Doctoral training centres Doctoral training

• Research Support Services Funding support

The University of Warwick Library unique selling point: a central service which provides support to all researchers irrespective of disciplines, career stages and research contexts and who can make interdisciplinary links

We demonstrated that we We demonstrated that we understood researchers...understood researchers...

• Conducted survey of research staff on needs (25 % response rate)

• Analysed the national surveys of researcher needs

• Developed ethos of Researcher to Researcher – a key feature of what we do

We showed that we understood We showed that we understood the role of the other agencies...the role of the other agencies...

• Skills delivery through the Researcher Development Framework

• 23 Things for the digital professional• The power of peers led to Researcher to

Researcher events• Research Exchange as the hub for researcher

skills delivery and research led events (700 in 2010/11)

We concentrated on supporting We concentrated on supporting strategic values...strategic values...

• Impact (REF2015 and RCUK)

• Interdisciplinary networks and collaborations

• Researcher to Researcher

• Publications database

Created two value propositions Created two value propositions and based work round these...and based work round these...

Value proposition for agencies...

Library as the pollinator, facilitator and knowledge gateway

Value proposition for researchers...

Rich collaborations start with strong connections

ReferencesReferences

• SCONUL Focus volume 46 2009 p. 121-124

volume 49 2010 p. 67-70

• The Learning & Teaching Grids

http://www.warwick.ac.uk/go/grid

• Research Exchange

http://www.warwick.ac.uk/go/researchexchange