Facilitation Workshop

Agile Team Facilitation

Svetlana Mukhina

Luxoft Agile Practice

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Who Is Facilitator ?

A facilitator is someone who helps a group of people understand their common objectives and assists them to achieve it without taking a particular position in the discussion.

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Gathering Information

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Brainstorming

Brainstorming is a group or individual creativity technique by which efforts are made to find a conclusion for a specific problem by gathering a list of ideas spontaneously contributed by its members. The term was popularized by Alex Faickney Osborn in the 1963 in a book “Applied Imagination”.

Focus on quantity

Withhold criticism

Welcome unusual ideas

Combine and improve ideas

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BrainSwarming

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Inventor – Dr. Tony McCaffrey

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BrainSwarming Example

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Brainswarming Example

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Mindwriting

The technique involves continuous writing, usually for a predetermined period of time. The person writes without regard to spelling, grammar, etc., and makes no corrections. The person uses the technique to collect initial thoughts and ideas on a topic.

The rules

Give yourself a time limit;

Keep your hand moving until the time is up.

Pay no attention to grammar, spelling, punctuation, neatness, or style.

If you get off the topic or run out of ideas, keep writing anyway.

If you feel bored or uncomfortable as you're writing, ask yourself what's bothering you and write about that.

When the time is up, look over what you've written, analyze the ideas

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Mindmapping

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Powerful Questions

Powerful questions are provocative queries that helps to see the different perspective of the situation. By asking the powerful question, it possible to clarity, action, and discovery at a whole new level. Generally open-ended questions create greater possibility for expanded learning and fresh perspective.

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Example:What if it works out exactly as you want it to? What do you make of it? What is an example? What is the opportunity here? What is the challenge? What caused it?What do you plan to do about it? What are the chances of success? What are your next steps?By what date or time will you complete these steps?Etc.

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Powerful Questions Directions

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Navigation by Leader Coach Group

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Interview

Location

The interviewers

Time-scales

Preparation

Introduction

Q/A session

Closing the interview

Review

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Survey

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Surveys helps you answer various questions from what improvements to make in the workplace to what fonts consumers like the best. Surveys can be anonymous and can be used by anyone to collect data.

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Exploring Information

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Home and Away (World Café )

The World Café is a structured conversational process in which groups of people discuss a topic at several tables, with individuals switching tables periodically and getting introduced to the previous discussion at their new table by a "table host".

As well as speaking and listening, individuals may be encouraged to write or doodle on the tablecloth so that when people change to different tables, they can see what previous members have expressed in their own words as well as hearing the table host's view of what has been happening.

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World Café Structure

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Six Thinking Hats Six Thinking Hats is a book by Edward de Bono which describes a tool for group discussion and individual thinking involving six colored hats.

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Groupping

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Metaphor

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Analogy

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Pro/Con List

A list of arguments for and against some particular contention or position. These take several forms, including lists of advantages & disadvantages, lists of criticisms & defenses, and etc.

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Evaluating Information

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Voting

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Affinity Line

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Prioritization

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Screening Matrix

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The screening matrix is a simple and transparent way of selecting a small number of adaptation measures that best

meet multiple criteria.

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Nominal Group Technic

NGT is a group process involving problem identification, solution generation, and decision making.

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