FACET - European Journal of Cancer Care December 2005 s available at: www.blackwellpublishing.com/journal Developing patient information: A UK approach (continued) Slide Eleven *Click on “View”; “Notes Page” for explanatory notes CSC ‘IP’ Patient Experience Team Support to cancer networks Patient Information Made Easy Part II
FACET - European Journal of Cancer Care December 2005 slides available at: Developing patient information: A UK.
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FACET - European Journal of Cancer CareDecember 2005
slides available at: www.blackwellpublishing.com/journals/ecc
Developing patient information: A UK approach (continued)
Slid
e E
leven
*Click on “View”; “Notes Page” for explanatory notes
CSC ‘IP’ Patient Experience Team
Support to cancer networks
Patient Information Made Easy Part II
FACET - European Journal of Cancer CareDecember 2005
slides available at: www.blackwellpublishing.com/journals/ecc
Developing patient information: A UK approach (continued)
Slid
e T
welv
e
*Click on “View”; “Notes Page” for explanatory notes
CSC ‘IP’ Patient Experience Team
Support to cancer networks
Network Patient Information Protocols
Network Patient Information Protocols
FACET - European Journal of Cancer CareDecember 2005
slides available at: www.blackwellpublishing.com/journals/ecc
Slid
e T
hir
teen
*Click on “View”; “Notes Page” for explanatory notes
Developing patient information: A UK approach (continued)
A staged approach
Mappingpatient
information
Hospital andPrimary Care
Teams
Evaluatingpatient
information and
filling gaps
All Stakeholders
Developing and
introducingsustainable
network-wideprotocols
Network Lead
Nurses
FACET - European Journal of Cancer CareDecember 2005
slides available at: www.blackwellpublishing.com/journals/ecc
Slid
e F
ou
rteen
*Click on “View”; “Notes Page” for explanatory notes
Developing patient information: A UK approach (continued)
Ensuring that patient information is part of on-going
patient care
FACET - European Journal of Cancer CareDecember 2005
slides available at: www.blackwellpublishing.com/journals/ecc
Slid
e F
ifte
en
*Click on “View”; “Notes Page” for explanatory notes
Developing patient information: A UK approach (continued)
Cancer network structures needed to
support patient information delivery
cancer network lead
local patient
information centres
cancer networ
k website
s
local support groups
network patient
information
managers
primary and
community care
CNS group
s
FACET - European Journal of Cancer CareDecember 2005
Slid
e S
ixte
en
*Click on “View”; “Notes Page” for explanatory notes
slides available at: www.blackwellpublishing.com/journals/ecc
Developing patient information: A UK approach (continued)
CSC ‘IP’ Patient Experience Team
Support to cancer networks
Summary Patient Information Protocols
Summary Patient Information Protocols
FACET - European Journal of Cancer CareDecember 2005
Slid
e S
even
teen
*Click on “View”; “Notes Page” for explanatory notes
slides available at: www.blackwellpublishing.com/journals/ecc
Developing patient information: A UK approach (continued)
CSC ‘IP’ Patient Experience Team
Support to cancer networks
Targeted and tailored support and advice
The CSC ‘IP’ national team have visited all cancer networks at least once. In total, over 110 visits have taken place in the past 12 months. The CSC ‘IP’ national team are also in regular contact with cancer networks by e-mail and telephone. Each week, over 60 enquires are received and answered.
FACET - European Journal of Cancer CareDecember 2005
Slid
e E
igh
teen
*Click on “View”; “Notes Page” for explanatory notes
slides available at: www.blackwellpublishing.com/journals/ecc
Developing patient information: A UK approach (continued)
References
• Cancer Services Collaborative ‘Improvement Partnership’ www.cancerimprovement.nhs.uk/patientexperience
• Department of Health (2000) NHS Cancer Plan for England. Department of Health. London. www.dh.gov.uk/PolicyAndGuidance/HealthAndSocialCareTopics/Cancer/fs/en
• National Health Service Executive (2004) Manual of Cancer Services Standards. National Health Service Executive. London. www.dh.gov.uk/PolicyAndGuidance/HealthAndSocialCareTopics/Cancer/fs/en
• Department of Health (2004) Better Information, Better Choices, Better Health. Department of Health. London. www.dh.gov.uk/PublicationsAndStatistics/Publications/PublicationsPolicyAndGuidance/PublicationsPolicyAndGuidanceArticle/fs/en?CONTENT_ID=4098576&chk=hXI1Uf
FACET - European Journal of Cancer CareDecember 2005
Slid
e N
inete
en
*Click on “View”; “Notes Page” for explanatory notes
slides available at: www.blackwellpublishing.com/journals/ecc
Developing patient information: A UK approach (continued)
References (continued)
• The National Audit Office (2005) Tackling Cancer: Improving the Patient Journey. The National Audit Office. London. www.nao.org.uk/publications/nao_reports/chronindex.asp?type=vfm
• National Institute for Clinical Excellence (2004) Improving Supportive and Palliative Care for Adults with Cancer. National Institute for Health and Clinical Excellence. London. www.nice.org.uk/page.aspx?o=110005
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