Facebook, Risk Taking and Privacy Concerns: A study amongst young Maltese adults. Noelle Camilleri Supervisor: Dr Noellie Brockdorff Submitted in partial fulfillment of the requisites for the degree of Bachelor of Psychology (Honours Conversion) Department of Education September 2011
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Facebook: Risk Taking and Privacy Concerns among Maltese Young Adults. Noelle Camilleri, 2011
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Facebook, Risk Taking and Privacy Concerns: A study
The importance of social networking sites, especially amongst young adults has been increasing
in recent years. There are growing concerns that users of social networking sites divulge too
much personal information, thereby putting themselves at risk. This has led to an interest in
factors that may have a bearing on the type and amount of information that users of social
networking sites divulge online. Amongst the factors examined is the attitude to risk taking and
privacy concerns (Fogel and Nehmad, 2009). This study replicates part of the Fogel and Nehmad
(2009) study amongst 18 to 25 year old Maltese users of Facebook. Data was collected by means
of an anonymous questionnaire through which information about behaviour on social networking
sites, measures relating to privacy and disclosure and attitude to risk was obtained. It identified
factors that co-vary with risky behaviour online and how these vary between genders.
Keywords: Social networking sites, Privacy concerns, Risk-taking attitude, Disclosure
behaviour, Risky behaviours, Gender difference.
UNIVERSITY OF MALTA
FACULTY OF EDUCATION
DECLARATION
I, Noelle Camilleri the undersigned, hereby declare that I am the legitimate author of this
dissertation and that it is my original work.
No portion of this work has been submitted in support of another degree or qualification of this
or any other university or institution of learning.
___________________
NOELLE CAMILLERI - ID. 572688(M)
Student code: 11BPSY052
September 2011
ACKNOWLEDGEMENTS
It would not have been possible for me to complete this Dissertation without the help and support
of a number of people. I would first like to acknowledge my tutor, Dr Noellie Brockdorff, for
giving me the chance to deal with this dissertation subject. I would also like to sincerely thank
her for her advice, guidance and feedback throughout the course of this study.
Furthermore, ackowledgement is for all the people who in some way or another encouraged and
helped me with their vital advice. I would like to thank the staff and management of the
department of Psychology at the University of Malta, with special thanks going to the lecturers
who shared their knowledge and helped me into becoming the person I am today.
I would like to thank all the people who took part in the study by filling in the surveys and taking
the burden of sending the surveys to their friends. Last but not least, I would like to show my
gratitude to my fellow Psychology students for the interest shown in the dissertation, to my
family and to my boyfriend for the ongoing support and patience they showed, and to my cousins
Ms Silvana Bugeja and Ms Fiona Sammut for devoting some of their precious time to help me
with the statistical analysis of the data and the formulation of the dissertation.
TABLE OF CONTENTS
ABSTRACT .............................................................................................................................................. iii
ACKNOWLEDGEMENTS ............................................................................................................................ v
TABLE OF CONTENTS .............................................................................................................................. vi
TABLE OF FIGURES .................................................................................................................................. ix
LIST OF TABLES ........................................................................................................................................ x
APPENDIX A ........................................................................................................................................... 48
APPENDIX B ........................................................................................................................................... 56
APPENDIX C ........................................................................................................................................... 57
TABLE OF FIGURES
Figure 1: The Risk Thermostat .............................................................................................................. 11
Figure 2 The percentage of individuals who use a networking site other than Facebook ......................... 26
Figure 3 Distribution of the number of friends for each gender separately .............................................. 29
Figure 4 The percentage of participants and what they include in their Facebook profile ........................ 31
LIST OF TABLES
Table 1 Demographic characteristics of the sample of Maltese young adults aged 18-25 ........................ 25
Table 2 Descriptive statistics: the association between the typical daily use of Facebook and gender ...... 27
Table 3 Descriptive statistics of the association between the individual Facebook security settings and
2011; Lerner & Keltner, 2001) and the way by which they can shape a person‟s identity (Le
Brenton, 2004).
1.2 Research Theme
As a Facebook user myself I was interested in seeing how Maltese people reacted to
social networking sites, something that had never been done beforehand. Hence, I am here part-
replicating a study by Fogel and Nehmad (2001) entitled: Internet Social Network
Communities: Risk Taking, Trust and Privacy Concerns in a Maltese context. The aim of this
study is to seek and explore any relationship between gender and Facebook use, risk taking, and
privacy concerns amongst Maltese young adults aged between 18 and 25.
1.3 Research Questions
The research questions explored in this study were:
1. Are there gender differences in typical daily use of Facebook?
2. Are there gender differences in setting individual Facebook security settings?
3. Do risk-taking behaviour and privacy concerns online vary with gender?
1.4 Theoretical Framework
This study investigates how Facebook is used among the young adult Maltese population.
Theories from the psychology literature dealing with gender difference, privacy issues,
disclosure and risk taking provide the theoretical framework for this study. These concepts will
be further investigated and supported by relevant research. Other theories such as self-disclosure
3 Facebook, Risk Taking and Privacy Concerns
theory, social exchange theory, social penetration theory, decision theory and prospect theory
will also be discussed.
1.5 Dissertation Structure
This chapter outlines the main topics that are being studied in this dissertation. The next
chapter will give a detailed account of the literature related to the subjects and the underlying
theory. Chapter three will then shed light on the way the research was conducted while Chapter
four will illustrate the findings. Chapter five will include a discussion of the previous literature in
conjunction with the results of this study and finally the dissertation will be concluded in chapter
six.
4 Facebook, Risk Taking and Privacy Concerns
CHAPTER 2: LITERATURE REVIEW
2.1 Introduction
In the beginning of this chapter, reasons for using Facebook will be portrayed while
Privacy, Disclosure and Risk Taking will also be addressed with special interest in the way these
phenomena differ between genders and manifest themselves online and on Facebook..
2.2 An Overview of Facebook and its Uses
A social networking site is an online space, specifically designed to help people to
communicate, share and create information. Examples of social networking sites are Facebook,
LinkedIn and Twitter. Although the latter are still a relatively new addition to the Internet,
extensive literature has been conducted with special interest in how these sites are influencing
the people who use them and those who do not. Media Psychology is the specific field in
Psychology which addresses these issues. In fact it is the practice of understanding how people
perceive and use media-technology. It studies the ways by which media affects society both
positively and negatively and hence finds new ways to integrate technology into people‟s lives in
a more constructive manner (Fremlin et al., 2008).
Facebook gives the possibility to users to share their pictures and post on „Friends‟ walls‟
but there is also much more to it. People use it to play online games, to map out relatives, to find
old friends and also to chat with family and friends (Ellison et al., 2007). It is also used to keep
in touch with business friends and to promote and advertise one‟s business online (Corwin,
2011).
5 Facebook, Risk Taking and Privacy Concerns
Three quarters of students in the United States have a social networking profile, 75% of
whom have a Facebook page. They spend an average of one hour a day viewing profiles and
have an average of 239 profile friends (Fogel & Nehmad, 2009) which is more than the average
number of friends per person published by the same Facebook which amounted to 130
(Facebook Statistics, 2011). Stutzman (2006) and Hargittai (2007) report Facebook as being the
most popular social networking site by 90% and 78.8% respectively. Ellison, Stanfield and
Lampe (2006) found that undergraduate students spent an average of 10-30 minutes everyday on
the site while having 150-200 friends.
Brandtzæg and Heim (2009) found that 30% of the people in the United States use Social
Networking Sites in order to get in touch with new people, 21% use them to communicate with
their friends while 14% use them for socialising in general (Brandtzæg & Heim, 2009). Other
research states that most students tend to use Facebook as a means of communication, to connect
and keep contact with friends (Acquisti & Gross, 2006; Charnigo & Barnett-Ellis, 2007; Ellison
et al., 2006), while others use it just for fun and killing time as opposed to gathering information
(Ellison et al.,2006). Facebook is also used to maintain relationships which started offline such
as keeping in touch with school friends, getting to know classmates better (Ellison et al., 2007)
and also for dating (Acquisti & Gross, 2006; Charnigo & Barnett–Ellis, 2007).
2.3 Privacy Concerns
2.3.1 What do we mean by privacy concerns?
Privacy is considered to be directly related to the right of a person to be let to live life
alone (Warren & Brandeis, 1890; as cited in Bunchanan et al, 2006), while information privacy
relates to the right of an individual to choose when and how information about him/her is
6 Facebook, Risk Taking and Privacy Concerns
disclosed to other people and organisations (Westin, 1999). Accessibility privacy and
information privacy overlap when “acquisition or attempted acquisition of information involves
gaining access to an individual” (De Crew, 1997: 76). Physical privacy is the extent to which a
person is physically accessible to other individuals (as cited in Bunchanan et al, 2006). Examples
of a breach of physical privacy when online are viruses and spam mail (De Crew, 1997).
Expressive privacy, on the other hand, is the ability of a person to decide if to continue or modify
ones behaviour. Expressive privacy protects against the “interference, pressure and coercion
from government or from other individuals” (De Crew, 1997: 77) hence, expressive privacy
helps an individual in keeping control over his/her ability of self-expression and of building
interpersonal relationships (Bunchanan et al, 2006).
Several studies have tried to explain privacy concerns. The (CFIP) Concern for
Information Privacy Scale by Smith, Milberg and Burke (1996) found four areas of privacy
concern (collection, errors, secondary use and unauthorized access to information). It is
described by Xu et al as “one of the most reliable instrument measuring individuals‟ concerns
towards organizational privacy practices” (Xu et al, 2008: 3).
2.3.2. Theories about self-disclosure
Privacy issues and self-disclosure are two facets of the same dime and they are
fundamental subjects in the study of Psychology. The Self Disclosure Theory, (Forgas, 2011)
states that if one person is willing to disclose information about the self with another, the other
will feel more comfortable disclosing and vice versa. Social Exchange Theory is also relevant in
that it describes disclosure as the outcome equilibrium of costs and rewards (Farber, 2006).
Disclosure has been studied in psychology in order to help patients deal with stigmatised
7 Facebook, Risk Taking and Privacy Concerns
situations such as traumas. The DPM (Disclosure Processes Model) examines when and in what
ways disclosure is beneficial. It states that the environment one lives in affects the level of ease
in disclosing personal information and by alleviating the inhibitions and offering support one
may make a person feel more at ease (Chaudior & Fisher, 2010). The Social Penetration Theory
compares personality to an onion with four layers. As one discloses more information, the layers
are peeled away, hence the more personal the information disclosed is, the more intimate the
relationship becomes (Derlega, 1993). Furthermore disclosure has been found to be affected by
mood. In fact when an individual is in a positive mood it is more likely that he/she feels
comfortable to disclose more information (Forgas, 2011).
2.3.3. Self –disclosure online
Other studies build on the theories in Section 2.3.2 and study the levels of disclosure
involved in „Computer-Mediated Communication‟. Privacy concerns are very subjective but are
highly correlated to values and perceptions of the individual (Bunchanan et al, 2006).The level of
self-disclosure is in fact higher online when compared to face-to face encounters. When visually
anonymous, individuals tend to feel even more comfortable to disclose intimate information
about the self (Joinson, 2001). When comparing Canadian, high school students and adults, to
see how age is associated with information disclosure and privacy on Facebook, it was noticed
that youth and adults have similar patterns of disclosure on Facebook. Furthermore, adults used
the security settings more often and individuals who had higher needs of popularity and were
less informed about the consequences of disclosure gave out more personal information about
themselves. On the other hand individuals, who reported a negative experience on the social
networking site, were more controlling when it came to disclosing personal information
(Christofides et al., 2010).
8 Facebook, Risk Taking and Privacy Concerns
In contrast with individuals who did not have a Facebook account, people with a
Facebook account were more likely to be concerned about people knowing where they lived and
their school timetable(Acquisti & gross, 2006). In spite of this, Acquisti and Gross (2006) found
no relationship between the concerns participants had of people knowing their address and
schedule, and whether or not they gave the information. In fact out of 16% of the participants
who expressed such concerns, 22% divulged at least their home address and 40% even revealed
their school time table on their Facebook page (Acquisti & Gross, 2006). On the other hand in a
study by Stutzman (2006), college students said it was important for them to protect their
personal information. They agreed that their family, friends and classmates have access to their
Facebook page but still did not find anything against strangers viewing their profile.
Dwyer, Passerini and Hilts (2007) compared Facebook and My Space in order to see how
the willingness of people to share information and form new relationships online correlates with
their internet privacy concerns. They gathered information about Facebook and MySpace,
compared the two and subsequently found that people on Facebook disclosed more personal and
identifying information than those on MySpace. 100% of the population sample revealed their
real names on their profile on Facebook and 94% wrote their email address. When asked whether
they used other communication channels such as instant messenger and emails in order to deepen
the relationship after making friends on Facebook, 34% reported taking the relationship a step
further in instant messenger. Only 27% reported meeting the person face to face and 40% said
they did not contact people they met on Facebook through other communication media (Dwyer
et al., 2007).
In a study by Antòn et al. (2009) internet users' privacy concerns were collected and
compared to their previous 2002 study about the same subject to see how privacy concerns had
9 Facebook, Risk Taking and Privacy Concerns
evolved in the previous six years. In the 2002 study, it was found that internet users were most
concerned about the transfer, storage and awareness of the information that was disclosed.
Furthermore, privacy policies at the time took into consideration the security of the data, the way
in which it was collected and the internet users‟ consent and as a result there was a notable
difference between the users‟ privacy concerns and the privacy policies which secured them
(Antòn et al, 2009). In the 2008 survey the participants were found to be more concerned about
information collection and they were especially concerned with websites collecting their
browsing history and using it for marketing and research purposes (Antòn et al., 2009).
2.3.4 Privacy concerns, self-disclosure, and Gender
Through a meta-analysis of 205 studies about self-disclosure and sexual differences, it
was found that self-disclosure was higher when there was an existent relationship. Furthermore
women were found to disclose more than men while when disclosing with strangers the levels of
disclosure were similar for males and females (Dindia & Allen, 1992).
On the other hand, when charting the differences between the ways males and females
disclose information, Farber (2006) found that they both tend to disclose most information earlier
on in a relationship while leaving more intimate issues for later. Women see disclosure as a way
of enhancing a relationship while men mostly self-disclose while keeping a balance between
self-control and vulnerability. While men felt more comfortable disclosing with the opposite sex,
women attributed more importance to communication with friends of the same sex (Farber,
2006).
In Fogel and Nehmad‟s (2009) work which is being partly replicated in this study, people
with social networking profiles had greater risk taking attitudes than others who did not have
10 Facebook, Risk Taking and Privacy Concerns
such a profile. Men had greater risk taking attitudes while women scored higher when it came to
privacy concerns. In spite of this no difference between genders was evident in privacy
behaviour and privacy attitudes. 10% of the participants of this study gave their phone number
on their social networking profile and another 10% gave their home address. Women were found
to have less identity- information disclosure and needed to be reassured that their privacy was
being protected before creating a profile on a social networking site. Men tended to disclose their
Instant Messenger address more than women and had a higher mean when it came to number of
added friends on their profile. Women on the other hand wrote more on other people‟s profiles
but were “more private when it comes to allowing strangers to become their friends” (Fogel &
Nehmad, 2009: 160).
2.4 Risk Taking
2.4.1 What is risk taking?
Although the tendency to take risks exists in everyone, it varies between individuals and
is influenced by the possible rewards associated with the risk. As portrayed in Figure 1. (The
Risk Thermostat) below, one‟s perception of risk is influenced by one‟s experiences and the
experiences of those around him/her. An individual weighs risk perception against the
willingness to take a risk and the reward or loss associated with it. The more risk a person takes,
the greater the rewards or the losses would be (Ammann et al, 1999).
11 Facebook, Risk Taking and Privacy Concerns
Figure 1: The Risk Thermostat
Risk may be analysed through a number of different perspectives; two theories that deal
with risk are Decision Theory and Prospect Theory. Decision Theory tries to identify the balance
between values and uncertainties. Only when the rationality of an uncertain decision is
identified, an optimal decision can be made (Einhorn & Hogarth, 1981). On the other hand,
Prospect Theory takes into account the different alternatives of a given decision by analysing the
risk involved. It aims towards a „real-life‟ decision as opposed to the optimal decision
(Kahneman & Tversky, 1979).
When making a decision which has an uncertain outcome, one needs to take into
consideration that cognitive bias, cultural differences and groupthink may play a role in the
decision making process (Whyte, 1998). Fear is also an innate form of „risk assessment‟. People
rely on fear in order to stay away from uncertain and unwanted situations. In fact while an angry
person would be more willing to take risk, a fearful person would be less willing to participate in
such peril (Lerner & Keltner, 2001).
Risk-taking in young people may also be a cry for help and a way of finding a meaning in
life. Hence it can be positive in that it may increase independence, improve self-image and help a
young adult in developing his/her identity (Le Brenton, 2004). Additionally research has also
12 Facebook, Risk Taking and Privacy Concerns
shown that risk-taking (involving thrill-seeking such as extreme sports and risky business) may
be connected to the mechanisms of arousal and pleasure in the brain. Hence, it may function in
the same way as an addiction, and it may also involve negative outcomes. People who enjoy high
risk are usually bored easily and have low job satisfaction. This thrill-seeking attitude may also
lead to dangerous vices such as drug abuse, promiscuity and gambling (Roberts, 2010).
2.4.2 Risk taking online and on Social Networking Sites
Following concerns around the use of Social Networking sites amongst young people,
Ybarra et al. (2008), conducted a study among 1588 youths aged 10 to 15 in order to shed light
on online places where they might come to terms with sexual solicitation and harassment. 15%
reported that they were sexually solicited online while 4% had been sexually solicited on a
Social Networking site. 9% also reported being sexually harassed while on a Social Networking
Site. In spite of this, it was found that most sexual solicitation and harassment happened on
instant messenger and chat rooms while only 27% and 28% of the cases respectively happened
on Social Networking sites (Ybarra et al, 2008).
In a qualitative study by Livingstone (2008), most of the teenage participants claimed that
they disclosed certain personal things only offline but that they were not ashamed of disclosing
details such as their name, their age, their political views, information about their income,
religion and sexual preferences which they felt were not too personal (Livingstone, 2008). When
the teenagers were asked to modify their privacy settings they were nervous since they knew that
if such a thing is done irresponsibly, they could have to face a number of risks such as: “risk of
stranger danger, parental approbation, viruses, unwanted advertising and unpleasant chain
messages” (Livingstone, 2008: 406).Young teenagers first passed through a phase of “play-
13 Facebook, Risk Taking and Privacy Concerns
display”, where they decorated their profiles and built up a fancy online identity on the Social
Networking sites. As they grew older, they were found to have more authentic relationships on
such sites. This shift from one phase to the other may influence their online risk and
opportunities (Livingstone, 2008).
From a study of 119 Americans, most of whom were females aged 22-24, 18% said that
they had even experienced the “negative effects of Facebook, such as unwanted advances,
stalking and harassment, damaging gossip or rumours or data theft” (Lovejoy et al, 2009). Most
users in the same study stated that the risks associated with Facebook are less than the actual
benefits. Also the risk on Facebook was perceived by most participants of the study through a
third person point of view. The risk of another person‟s privacy breach is bigger than the risk to
one‟s personal privacy (Lovejoy et al., 2009).
2.4.3 Risk taking and Gender
When writing about risky and thrill-seeking activities, Roberts (2010) states that one in
four people has a higher chance of being involved in risky behaviour. The tendency to take risk
is more frequent in males and it decreases with age (Roberts, 2010). On the other hand in another
study of male and female entrepreneurs, no correlation was found between gender and risk
perception. In fact gender was deemed to have a secondary effect on risk since the individual‟s
history, age, personality and risk preferences had a primary effect on whether or not the person
engaged in risk (Yordanova & Alexandrova-Boshnakova, 2011).
In 2007, Pompili et al., observed a sample of 312 college students the result of which was
that “those with higher scores on the reasons for living inventory had lower scores on the
physical risk taking inventory” (as cited in Fogel and Nehmad, 2009:154). When it came to
14 Facebook, Risk Taking and Privacy Concerns
difference in risk-taking behaviour on Social Networking sites, persons owning an online profile
were found to have greater risk taking attitudes than those who did not with males having higher
risk taking attitudes than females (Fogel & Nehmad, 2009). In a meta-analysis of 150 previous
studies, Byrnes, Miller and Scafer (1999) compared the risk-taking tendencies between males
and females. The results showed that males were more likely to take risks while the gender
difference in risk taking grew smaller with age.
2.5 Conclusion
This chapter included a review of the relevant literature with special interest in how
gender and the internet may affect privacy and disclosure issues (Acquisti & Gross, 2006;
Bunchanan et al., 2006; De Crew, 1997; Hew, 2011; Lovejoy et al., 2009; Stutzman, 2006;
Westin, 1999; Xu et al., 2008) and risk-taking patterns (Ammann et al., 1999; Hew, 2011; Lerner
& Keltner, 2001). In the next chapter, the research methodology used will be presented.
15 Facebook, Risk Taking and Privacy Concerns
CHAPTER 3: METHODOLOGY
3.1 Introduction
This chapter gives a description of how this study was conducted. It includes the research
rationale of the study: how the questionnaire was constructed, the pilot testing, the sampling
methodology, the sample composition and a description of how the data was collected and
analysed.
3.2 Research Rationale
A quantitative research design was used in order to carry out the study on 167 Maltese
Facebook users, aged between 18 and 25. Data was collected through an online survey, which
was made public directly through Facebook.
This dissertation is a partial replication of a study by Fogel and Nehmad (2009) entitled:
Internet Social Network Communities: Risk Taking, Trust and Privacy Concerns. The latter
was conducted amongst undergraduate students, sitting for a 4 year course at an American
college. The collection of the data happened in May 2007 and it included a convenience sample
of 205 responses (response rate of 96.2%) which were approached in different locations within
the college grounds (Fogel & Nehmad, 2009). The main objective of the Fogel and Nehmad
(2009) study was to observe how risk taking, trust and privacy concerns, were related to
undergraduate students‟ activities on two Social Networking sites; Facebook and MySpace.
The study by Fogel and Nehmad (2009), was modified in order to make it better fit the
Maltese young-adult population. A total of 231 responses were collected of which 187 were
complete (response rate- 81%) and 20 were not valid for this study since they didn‟t fit the
16 Facebook, Risk Taking and Privacy Concerns
demographic specifications (age: 18-25, Maltese). Hence 167 responses were left for further
analysis. The main aim of this study was that of analyzing how risk taking attitudes and privacy
concerns are related to the participants‟ social networking habits on Facebook.
The research questions I investigated were:
4. Are there gender differences in typical daily use of Facebook?
5. Are there gender differences in setting individual Facebook security settings?
6. Do risk taking behaviour and privacy concerns online vary with gender?
3.3.Participants
A total of 167 participants were chosen for this study through an online survey, all of
whom were Maltese Facebook users. Of these, 61 were male while 106 were females. All of the
participants were young adults aged between 18 and 25. Other respondents who were not
Maltese and out of the age range specified above were not included in the study since the
dissertation is focusing on a specific age group of the Maltese population.
3.4 Sampling Method
A Facebook-Attitude survey was constructed for the sole purpose of collecting the
relevant responses for this research. Convenience sampling was used to recruit participants by
means of a snowball technique. A survey was sent to a number of random participants who were
on my „friends list‟ of Facebook. In turn, they were asked to forward it to others. A covering
letter (Appendix A; Appendix B, Figure 2), which included all the necessary information the
participants needed to know about the survey had been previously set up and attached to the
survey itself. The participants were informed that they were going to fill in a questionnaire about
17 Facebook, Risk Taking and Privacy Concerns
Facebook but Risk taking and Privacy concerns were not mentioned at this stage in order to
minimise bias.
A Public Facebook Event was created and the survey was publicised there through a link
as well as the covering letter (Appendix B, Figure 2). Since snowball technique was being used,
it was also specified that I wished participants to invite their Facebook friends to fill in the
survey. I also made sure to set the „Event‟ in such a way that the guest list was not shown on the
event page in order to safeguard the anonymity of the participants (Appendix B, Figure 1).
Seventy five people were invited and subsequently they invited their friends. By the closing of
the survey the number of people invited for the „Event‟ went up to 907 of whom 231 answered
the survey. Of these 167 were valid responses.
3.5 Pilot Study
A pilot study was distributed to fifteen Maltese young adults aged between 18 and 25.
The survey was sent through a link in a private message on Facebook and they were asked to
give their feedback and comments since this could help improve the study.
Some of the participants commented that the instructions were clear, the questions were
straight forward and hence the survey was easy to complete. On the other hand seven
participants commented that the survey was too long and that it had some repetition between two
specific scales. Following this observation two scales were removed: the “Time pressure scale”
and the “Perceived ability to control information scale” (Fogel & Nehmad, 2009) since they
were not directly related to privacy and risk taking on the internet.
18 Facebook, Risk Taking and Privacy Concerns
3.6 Survey
The survey was made up of close ended questions which made it easier and faster for the
participants to fill in (Appendix A). It included a demographics section, a section about the
individual‟s social networking website characteristics and also five scales which were previously
used in Fogel and Nehmad (2009) to measure risk taking behaviour and privacy concerns.
3.6.1 Demographics
The demographics section included four close ended questions about nationality, age,
gender and level of education. When it came to the questions about nationality and age,
participants were given only two choices (Nationality- Maltese/ Other, Age- 18-25/ Other) and if
they did not choose „Maltese‟ and „18-25‟ respectively the responses were filtered and were not
used further in the analysis.
3.6.2 Social Networking site characteristics
In this section of the survey, the participants were asked about their typical use of
Facebook. The initial question inquired whether they had any social networking profile other
than Facebook. Categorical variables found in Fogel and Nehmad (2009) were used, amongst
which “How many years have you had your Facebook profile displayed?”, “On a typical day
how many times per day do you visit your profile?”, “On a typical day how many profiles from
others do you view?” and “On a typical day how many hours do you spend viewing profiles?” A
continuous variable asking the participants for the approximate number of „friends‟ on their
Facebook profile, was also included.
19 Facebook, Risk Taking and Privacy Concerns
Additionally, questions about the Facebook settings were added, where the participants
had to choose from a set of answers. These questions included; “Who can view your Facebook
profile?” (with possible responses : Everyone, Friends of Friends, Friends only, Other ; out of
which only one had to be chosen), “Which of these do you include on your Facebook profile?”
(with possible responses: a picture of yourself, your e-mail address, etc , of which more than one
could be chosen), and categorical variables with yes or no answers of which; “Do you use your
real name on your profile pages?”, “Do you group your friends on your facebook profile?”, “Do
you customize your privacy settings?” and “Do you know that apps, games and websites allowed
on Facebook have access to your personal information?”
3.6.3 Risk-taking and privacy concerns
The following scales were taken from Fogel and Nehmad (2009) without being modified in any
way.
a. RISK AVERSENESS SCALE
This scale which was originally constructed by Pan and Zinkhan (2006) contained five
statements which were measured „on a Likert-style scale ranging from 1=strongly disagree to 5=
strongly agree‟ (Fogel & Nehmad, 2009). The higher the sum of the scores for each participant,
the higher the risk taking behaviour of the individual. The Cronbach alpa reliability in the Fogel
and Nehmad (2009) study was that of 0.76 while in this sample it was 0.67 hence less than the
0.7 treshold (Nunnaly, 1978). This did not necessarily mean that the scale was not reliable.
In this scale risk averseness was measured through five questions. Since the scale
included less than seven questions this might have caused the low Cronbah alpha value.
“Pedazur and Schmelkin (1991) proposed that the reported reliability should be evaluated by
20 Facebook, Risk Taking and Privacy Concerns
taking into account the specific circumstances of each study before claiming lack of reliability
for a developed outcome measure” (as cited in Spiliotapoulou, 2009: 4).
The average inter-item correlation of the scale which is not affected by scale length may
be calculated by using the formula: p = α / n-(n-1)α 1formulated by Cronbach in 1951
(Spiliotapoulou, 2009). In the case of this scale n was 5 and α was 0.677 therefore the estimate of
reliability was worked out to be 0.295. Clark and Watson (1995) claim that for broad
characteristics such as risk averseness in this case, the recommended average inter-item
correlation should be greater than 0.15 and nearer to 1 to be considered reliable. The actual value
of the mean inter-item correlation was also calculated by working out the average of the
correlation of all the pairs through : Analyze, Correlate, Bivariate and taking all the Risk
Averseness items (Appendix C) , for which the average outcome was 0.03037 and hence can be
said to be reliable (Spiliotapoulou, 2009).
b. PRIVACY BEHAVIOUR SCALE
The privacy behaviour scale was originally named the “General Caution Scale” by
Bunchanan, Paine, Joinson and Reips (2007) and it is made up of six questions which are
measured by means of a “5-point scale from 1=never to 5=always”(Fogel & Nehmad, 2009). As
in the previous scale the higher the sum of the scores for each participant, the higher level of
privacy behaviours the individual possessed. Originally this scale had a Cronbach alpha
reliability of 0.75 (Bunchanan et al., 2007). In Fogel and Nehmad‟s study it had a Cronbach
alpha reliability of 0.80 while in this sample it was 0.82.
1 where p is the estimate of reliability, n is the number of questions in the scale and α is the Cronbach alpha
value of the scale.
21 Facebook, Risk Taking and Privacy Concerns
c. PRIVACY CONCERNS SCALE
This scale which was constructed by Dinev and Hart (2004) is made up of three items,
measured on a likert scale where 1=strongly disagree and 5=strongly agree. “Higher scores
indicate more concern with information provided over the Internet” (Fogel & Nehmad, 2009:
155). Cronbach alpha in the original scale was 0.90, in Fogel and Nehmad‟s study it was 0.92
and in this study it was 0.81.
d. PRIVACY ATTITUDES SCALE
This scale was originally constructed by Bunchanan et al, (2007) and it is made up of 16
questions which are „measured on a 5-point scale‟ where 1= not at all and 5= very often. The
higher the scores the higher the privacy concerns of the individual. In the original study
Cronbach alpha was 0.93, in Fogel and Nehmad (2009) it was 0.94 and in this sample it was
0.92.
e. IDENTITY INFORMATION DISCLOSURE SCALE
This scale was originally set up by Stutzman (2006) and is made up of eight statements
for which the participants had to choose according to what extent they agreed with the
statements. It was measured by a 5-point Likert scale where 1=strongly disagree and 5=strongly
agree. In the Fogel and Nehmad (2009) study the Cronbach Alpha reliability was very low,
hence, it was divided into two subsets and the questions of one subset were analysed separately.
In this study, Cronbach alpha for this scale resulted negative due to a negative average
covariance among items. This violates reliability model assumptions. When analysing the
statements of the scale it was noticed that most of the latter were about sharing information,
22 Facebook, Risk Taking and Privacy Concerns
while the statements; “It is important to me to protect my identity information” and “I am
concerned with the consequences of sharing identity information” were more about protection.
They were subsequently recoded and Cronbach‟s Alpha was measured to check for reliablility
again with an outcome value of 0.703, which is larger than the treshold of 0.7 which is
recommended in literature (Nunnaly, 1978).
3.7 Data Analysis
The data collected through the survey was analysed using SPSS version 19.0. The main
aims were to check whether gender is associated to; typical daily use of Facebook (Q1),
individual Facebook security settings (Q2) and Risk taking and Privacy concerns (Q3). Since
gender was a categorical variable, when checking the association with questions about typical
behaviour on Facebook, which were also categorical, Pearson Chi Square test was used if the
expected frequencies were larger than 5. If the expected frequencies where lower than 5, Fisher
Exact test was used. The same procedure was used in order to check if there was any association
between gender and individual Facebook security settings.
Finally the existence of any sigificant difference in gender mean scores of the scales was
checked. Since gender is a categorical variable and the scores of the scales were continuous
variables, different tests where used. First normality was checked for males and females
separately by using Kolmogrov Smirnov and Shapiro Wilk tests. When both scores of males and
females resulted to be normal for the two independent groups, Independent samples t-test was
used. If at least one set of scores resulted to be non-normal, then Mann Whitney test was used to
check for any significant difference due to gender. For Privacy Attitudes Scale the independent
sample t-test was used while for the other scales Mann-Whitney test was used.
23 Facebook, Risk Taking and Privacy Concerns
Throughout this study:
H0 = there is no association between gender and the specific variable being analysed.
H1 = there is an association between gender and the specific variable being analysed.
The H0 was accepted whenever p>.05 and rejected when p<.05.
3.8 Reliability
All the scales and tests used had been previously tested for reliability by previous users
(Bunchanan et al., 2007; Dinev & Hart, 2004; Fogel & Nehmad, 2009; Pan & Zinkhan, 2006;
Stutzman, 2006). In this study internal consistency was used to measure whether or not
participants were answering the questionnaire consistently. This is best measured by finding the
Cronbach alpha which checks the inter-item correlation of the questions in the questionnaire
(Spiliotapoulou, 2009).
3.9 Generalizability
According to NSO‟s (National Statistics Office) Demographic Review of 2009, published
by NSO in 2010, the Maltese population 2009 (estimated total of 412,970 of whom 96% were
Maltese citizens) is made up of more females than males. Another NSO Education Statistics
survey published in 2010 states that in 2005/6 the number of students at post-secondary
education were 5,571 (which comprises of students attending Junior College, government/private
higher secondary and sixth form). 4,314 students were enrolled in a full-time vocational course,
and 8,922 students of whom 57% were females were attending the University of Malta.
24 Facebook, Risk Taking and Privacy Concerns
Since no national statistics about the Maltese online population were found,
generalizability of this study had to be analysed with correspondence to the statistics stated
above. Hence, it was concluded that the sample of this study could not be generalised for the
whole population since the gap between genders was very high. (106 females -63.5% , 61 males-
36.5%) and because the level of education of the participants (Secondary- 9.6%, Vocational-
10.8%, Undergraduate- 46.7%, Post-graduate- 32.9%) did not reflect that of the Maltese
population.
3.10 Conclusion
This chapter addresed the research methodology used in this study. It gave a thorough
description of all the steps which were necessary in formulating the research question. The
following chapter will now review the results obtained through this research.
25 Facebook, Risk Taking and Privacy Concerns
CHAPTER 4: RESULTS
4.1 Introduction
In this chapter an overview of the results obtained in this study will be given. Firstly
demographic information will be described and afterwards the findings will be grouped
according to the research questions of this study. The relationship of gender with typical use of
Facebook, security settings on Facebook and risk-taking and privacy concerns of the sample will
be outlined.
4.2 Demographic Characteristics
All the participants of the study were aged 18 to25 and were Maltese. Table 1 illustrates
the demographic characteristics of the sample. The results accompanying the level of education
were highly influenced by the sampling method used (snowball technique) and hence were not
comparable to the whole population.
Table 1 Demographic characteristics of the sample of Maltese young adults aged 18-25
Count M* Gender Male 61 36.5 Female 106 63.5 Level of Education Secondary 16 9.6 Vocational 18 10.8 Undergraduate 78 46.7 Postgraduate 55 32.9 Total 167 100.0 *Percentages were taken out of the whole sample population
26 Facebook, Risk Taking and Privacy Concerns
Figure 2 represents the other Social Networking sites used by Maltese young adults. Out of the
167 participants who were already users of Facebook, the absolute majority state that they only
use Facebook, followed by Twitter, MySpace, Tagged and Hi5. 8% of the participants used other
social networking websites of which; Bebo, InterPals, Flickr, MSN Messenger, Google+, Gmail,
Tumblr, GetGlue and StumbleUpon.
Figure 2 The percentage of individuals who use a networking site other than Facebook
4.3 Research Question 1
Are there gender differences in typical daily use of Facebook?
Table 2 outlines the descriptive statistics related to typical daily use of Facebook. Since
gender was a categorical variable, when checking the association with questions about typical
behaviour on Facebook, which were also categorical, Pearson Chi Square test was used if the
expected frequencies were larger than 5. If the expected frequencies where lower than 5, Fisher
Exact test was used. The outcome values of the test and the p-value which in this case will show
how gender is associated with the latter will be reported. When analysing the association
between gender and the individual questions H0 = there is no association between gender and the
particular question being analysed. H0 was accepted if the p>.05 and was rejected if the p<.05.
27 Facebook, Risk Taking and Privacy Concerns
Table 2 Descriptive statistics: the association between the typical daily use of Facebook and gender
Male Female Total
Frequency %* Frequency %* Frequency %* χ² p-Value
How many years have you had your Facebook profile displayed?
7.62
0.329
Less than 1 year 1 year 2 years 3 years 4 years 5 years 6 years More than 6 years
Xu, Smith, Dinev, Hart. (2008). Examining the Formation of Individual‟s Privacy Concerns:
Towards an Integrative View.
Ybarra, M.L., Mitchell,K.J., (2008) How risky are Social Networking Sites? A comparison of
places online where youth sexual solicitation and harrassment occurs.
Yordanova, D.I., Alexandrova-Boshnakova, M.I., (2011). "Gender effects on risk-taking of
entrepreneurs: evidence from Bulgaria", International Journal of Entrepreneurial
Behaviour & Research, Vol. 17 Iss: 3, 272 – 295.
48 Facebook, Risk Taking and Privacy Concerns
APPENDIX A
A. LETTER OF CONSENT Dear Facebook Friend, I am Noelle Camilleri, a university student currently reading for a Bachelor's degree in Psychology. I am conducting a research study about the use of Facebook amongst young Maltese people. If you are a Maltese Facebook used, of age 18-25, I would appreciate it if you could donate some of your time (approximately 10 minutes) and complete this brief questionnaire. All your answers will be kept anonymous and none of the information will be used for any other purpose. This questionnaire can be accessed via the following link:
https://www.surveymonkey.com/s/G2HMTTT
I would also appreciate it if you could forward this questionnaire to some of your Facebook friends.
If you would like to contact me about any aspect of this survey, please send me an e-mail on [email protected] Thanks in advance. Regards, Noelle
B. SOCIAL NETWORKING WEBSITE CHARACTERISTICS
1. Other than Facebook, which social networking sites do you use, if any?
I don’t use other social networking sites
MySpace
Hi5
Twitter
Tagged
Other (please specify)
2. How many years have you had your Facebook profile displayed?
3. On a typical day how many times per day do you visit your profile?
Once a day
Twice a day
3 times a day
4 times a day
5 times a day
More than 5 times a day
4. On a typical day how many profiles of others do you view?
1-3
4-6
7-10
More than 10
5. On a typical day how many hours do you spend viewing profiles?
Less than 1 hour
1 hour
2 hours
3 hours
4 hours
5 hours
More than 5 hours
6. Who can view your Facebook profile?
Everyone
Friends of Friends
Friends Only
Other (please specify)
7. Which of these do you include on your Facebook profile?
A picture of yourself
Your e-mail address
50 Facebook, Risk Taking and Privacy Concerns
Your Instant Messenger Address (e.g. MSN Messenger)
Your phone number
Your home address
Information about your interests
Information about your personality
8. Do you write on other people’s profile page?
Yes
No
9. Do you spend time personalising your profile page?
Yes
No
10. Do you use your real name on your profile page?
Yes
No
11. Approximately how many ‘friends’ do you have on your Facebook profile?
12. Do you group your friends on your Facebook profile?
Yes
No
13. Do you customise your privacy settings?
Yes
No
14. Do you know that applications. games and websites allowed on Facebook have access to your
personal information?
Yes
No
C. SCALES
15. For this part of the survey I am interested in your risk taking behaviour. To what extent do you
agree with the following statements?
51 Facebook, Risk Taking and Privacy Concerns
Strongly disagree
Disagree Neither
agree nor disagree
Agree Strongly
agree
To gain high profits in business, one has to take high risks
o o o o o
If there is a great chance of a reward, I will take highrisks
o o o o o
The act of reasonable risk taking is one of the mostimportant managerial skills
o o o o o
If there was a great chance to multiply my earnings,I would invest my money even in the shares of acompletely new and uncertain firm
o o o o o
To achieve something in life, one has to take risks
o o o o o
16. For this part of the survey, I am interested in your privacy related behaviour. Please answer
every question using the full scale provided.
Never Rarely Sometimes Usually Always
Do you shred / burn your personal documents when you are disposing of them?
o o o o o
Do you hide your bank card PIN numberwhen using cash machines / making purchases?
o o o o o
Do you only register for websites that have a privacy policy?
o o o o o
Do you read a website’s privacy policy before you register your information?
o o o o o
Do you look for a privacy certification on a website before you register your information?
o o o o o
52 Facebook, Risk Taking and Privacy Concerns
Do you read license agreements fully before you agree to them? o o o o o
17. For this part of the survey, I am interested in your privacy concerns. To what extent do you
agree with the following statements?
Strongly disagree
Disagree Neither
agree nor disagree
Agree Strongly
agree
I am concerned that the information I submit on the Internet could be misused
o o o o o
When I shop online, I am concerned that the credit card information can be stolen while being transferred on the Internet
o o o o o
I am concerned about submitting information on the Internet, because of what others might do with it
o o o o o
I am concerned about submitting information on the Internet, because it could be used in a way I did not foresee.
o o o o o
18. For this part of the survey, I am interested in any privacy concerns you might have when
online. How concerned are you about the following? Please answer every question using the
full scale provided.
Not at all Slightly Moderately Often
Very often
In general, how concerned are you about your privacy while you are using the internet?
o o o o o
Are you concerned about online organisations not being who they claim they are?
o o o o o
53 Facebook, Risk Taking and Privacy Concerns
Are you concerned that you are asked for too much personal information when you register or make online purchases?
o o o o o
Are you concerned about online identity theft?
o o o o o
Are you concerned about people online not being who they say they are?
o o o o o
Are you concerned that information about you could be found on an old computer?
o o o o o
Are you concerned who might access your medical records electronically?
o o o o o
Are you concerned about people you do not know obtaining personal information about you from your online activities?
o o o o o
Are you concerned that if you use your credit card to buy something on the internet your credit card number will be obtained / intercepted by someone else?
o o o o o
Are you concerned that if you use your credit card to buy something on the internet your card will be mischarged?
o o o o o
Are you concerned that an email you send may be read by someone else besides the person you sent it to?
o o o o o
Are you concerned that an email you send someone may be inappropriately forwarded to others?
o o o o o
Are you concerned that an email you send someone may be printed out in a place where others could see it?
o o o o o
54 Facebook, Risk Taking and Privacy Concerns
Are you concerned that a computer virus could send out emails in your name?
o o o o o
Are you concerned about emails you receive not being from whom they say they are?
o o o o o
Are you concerned that an email containing a seemingly legitimate internet address may be fraudulent?
o o o o o
19. For this part of the survey, I am interested in your identity disclosure behaviour when online.
To what extent do you agree with these statements?
Strongly disagree
Disagree Neither
agree nor disagree
Agree Strongly
agree
I am OK with friends accessing my Facebook profile
o o o o o
I am OK with family accessing my Facebook profile
o o o o o
I am OK with classmates accessing my Facebook profile
o o o o o
I am OK with strangers accessing my Facebook profile
o o o o o
It is important to me to protect my identity information
o o o o o
I am concerned with the consequences of sharing identity info.
o o o o o
I am likely to share my identity information online in the future
o o o o o
55 Facebook, Risk Taking and Privacy Concerns
I believe my identity information is well-protected online
o o o o o
DEMOGRAPHICS
20. Nationality
Maltese
Other
21. Age
18-25
Other
22. Gender
Male
Female
23. Level of Education
Secondary
Vocational
Undergraduate
Postgraduate
Thank You
If you would like to contact me about any aspect of this survey, please send me an e-mail on