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Going Deeper, Seeing Further… Companies have studied demand necessities, but ethnographic research focuses on consumer. Mauricio Zambrano Design, Business & Innovation
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Jan 11, 2017

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Going Deeper, Seeing Further…Companies have studied demand necessities, but ethnographic research focuses on consumer.

MauricioZambranoDesign,Business&Innovation

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Going Deeper, Seeing Further…Corporate ethnography is based more on identity of consumer than functionality of the product.

MauricioZambranoDesign,Business&Innovation

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Going Deeper, Seeing Further…The context of the questions made for the product are zoomed out to interpret better the process.

MauricioZambranoDesign,Business&Innovation

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Going Deeper, Seeing Further…People behavior is studied in a personal manner to understand their necessities, then overlapped as a group.

MauricioZambranoDesign,Business&Innovation

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Going Deeper, Seeing Further…Analogy is used to have similar cases compared to the current, having a wide context as a result.

MauricioZambranoDesign,Business&Innovation

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-The club uses the whiteboard in order to clarify ideas.

MauricioZambranoDesign,Business&Innovation

Ethnographic Research, Discussion in the Hofstra University Start-ups Club

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-One of the 5 leaders talked the most, however, every leader participated at some point.

MauricioZambranoDesign,Business&Innovation

Ethnographic Research, Discussion in the Hofstra University Start-ups Club

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-The leaders of the club gathered in the same area (at front of the projector)

MauricioZambranoDesign,Business&Innovation

Ethnographic Research, Discussion in the Hofstra University Start-ups Club

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Ethnographic Research, Discussion in the Hofstra University Start-ups Club-There were 3 projectors in the room for everyone to watch the material being shown closely

MauricioZambranoDesign,Business&Innovation

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Ethnographic Research Observations-There was a conflict between two leaders throughout the meeting.

MauricioZambranoDesign,Business&Innovation

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Ethnographic Research Observations-Almost every member of the club had a beverage.

MauricioZambranoDesign,Business&Innovation

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Ethnographic Research Observations-The room is divided in 3 tables for the students to sit in.

MauricioZambranoDesign,Business&Innovation

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Ethnographic Research Findings-In order to work correctly, every member needs to bring their own computer to work on their start-up projects. A way to satisfy everyone at the same time would be useful.

MauricioZambranoDesign,Business&Innovation

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Interviewing Humans-The goal of interviewing is to discover the user’s needs and desires and how they would use the outcome of the project.

MauricioZambranoDesign,Business&Innovation

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Interviewing Humans-Prepare for the interview by creating a guide including goal of study, context of subject of interview, warm-up questions and primary questions.

MauricioZambranoDesign,Business&Innovation

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Interviewing Humans-Interview consists of three components: Introduction, Body and Conclusion.

MauricioZambranoDesign,Business&Innovation

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Interviewing Humans-Conduct interview effectively by making subject comfortable, staying calm, listening subject and listening to specific details.

MauricioZambranoDesign,Business&Innovation

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Interviewing Humans-Evaluate subject’s behavior patterns, language, needs and priorities, and mental models in order to find needs and desires.

MauricioZambranoDesign,Business&Innovation

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Interview GuideOpen general

-Introduction and explanation of goal of interview.-Name, major and year of study?-What do you like about HUSU?

MauricioZambranoDesign,Business&Innovation

Then go deep

-Why is it important to get connections in the club?-Do you have experience in entrepeneurship?-Tell me more about it…-I would like to know more about the club itself (specifically looking for needs and desires)

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Edited Interviewhttps://www.youtube.com/watch?v=ce_bRomGGxw

MauricioZambranoDesign,Business&Innovation

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Interview FindingsThe main problem in the club is the scarcity of members that satisfy all the work fields and their participation in start-up projects.

MauricioZambranoDesign,Business&Innovation

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Interview FindingsAnother need is more whiteboards for each member, in order to explain their ideas to their individual group.

MauricioZambranoDesign,Business&Innovation