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The reason why are we losing s * Liron Segev Twitter: @Liron_Segev #EyeTrack
27

Eye tracking research into South African websites

Jul 13, 2015

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Page 1: Eye tracking research into South African websites

The reason why are we losing s

*

Liron Segev

Twitter: @Liron_Segev

#EyeTrack

Page 2: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

My Website – I am Unique

Page 3: Eye tracking research into South African websites

*Navigation - at the top

Sliders - with pics

Search box - at the top

Logo - top left

Liron Segev - Twitter: @Liron_Segev #EyeTrack

Page 4: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

Marketing :

“I know

above the

line, below

the

line, through

the line”

CEO:

“I sign the cheque

cause I am CEO

BI*CH”

IT Techie:

“I am certified in

C++, MCSE, A+, PHP, J

AVA, SQL, TCP/IP”

Designer:

“I rock Paint

Shop, Photo

Shop, Coral

Draw & have

a Paint brush

DUDE”

Page 5: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

Page 6: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

“Best Practice” “Industry Standard”

Ironic that the search for the perfect website designed has lead us to the

point that every site looks exactly the same.

Page 7: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

Stats tells us WHAT the web user does,

We need to know HOW the web user does it

Page 8: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

Great Minds

A like think

Page 9: Eye tracking research into South African websites

Liron Segev - Twitter: @Liron_Segev #EyeTrack

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Page 10: Eye tracking research into South African websites

Liron Segev - Twitter: @Liron_Segev #EyeTrack

Page 11: Eye tracking research into South African websites

Liron Segev - Twitter: @Liron_Segev #EyeTrack

Page 12: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

We Measure:

• What people instantly see on the site

• In what order people view the information

• Where people’s eyes fixate

• What people don't see at all

10 Websites:

Page 13: Eye tracking research into South African websites

Liron Segev - Twitter: @Liron_Segev #EyeTrack

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Page 14: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

“Make headlines BIG so users

see the information.

User don’t read small print”

Page 15: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

• Smaller font encourages people to read

• Large font encourages people to scan

• People read both headline AND text when headline is bold

and the same size as the text

• People only look at the left one-third of the text

Page 16: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

“Divide the web page into

clear, separated blocks

otherwise the user will be

confused”

Page 17: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

• Visual Break discouraged further reading

8ta News24

Page 18: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

“People read from LEFT to

RIGHT as we are used to in

the real world”

Page 19: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev

• People scan down a list of headlines on the left

• Headlines have less than 1 second of attention

iol

Page 20: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

“Navigation must be at the

top – that is where people

expect it to be”

Page 21: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

• Right-hand navigation received more attention than top navigation

• Up to 29% more user engagement than top-navigation

Vodacom

DSTV

Page 22: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

“Charge top money for Headline

Banner as it’s the first thing

people see”

Page 23: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

• Banners at the top = least attention

• Text + Pictures ads = most attention @ 6 seconds (on avg)

• Text-only ads received attention for 1.2 seconds (on avg)

• Bigger ads = better chance of being seen

• “Skyscraper” did not fare well and largely ignored unless part of content

iol

MTN

Ster Kinekor

Page 24: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

• Right-hand adverts received more attention

• Ads in the middle of the page were received well

• Ads on the left not so well

• Ads close to popular content did well

News24 DSTV

Page 25: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

“Usage of images must be

sparse and generic images

are best”

Page 26: Eye tracking research into South African websites

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Liron Segev - Twitter: @Liron_Segev #EyeTrack

• Large images hold the attention longer

• Images at least 210x 230 pixels viewed by more than half the testers

• Clear faces attract attention

• Images were often ed - repeatedly

Cell DSTV

Compticket - Face Compticket – No Face

Page 27: Eye tracking research into South African websites

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1. Info that requires reading should be the same font & size as the headline

2. Place catchy headlines on the left where people scan

3. Play with navigation to keep attention

4. Ads do work if placed strategically and on the right

5. Large clear images with people’s faces work well

Thank you for your time !

Liron Segev – www.EyeTracking.co.za

Email: [email protected]

Blog: TheTechieGuy.com

Cell : 0837881911

Twitter: @Liron_Segev