EY • IT cost optimization • IT service costing • IT benchmarking • IT business performance • IT service management (ITSM) • IT performance management • Finance and business transformation EY’s IT optimization services are focused on reducing IT costs and driving more value from the technology investments. Consolidate data from multiple sources to enable workflow automation. Automate processes, leveraging EY’s preconfigured solutions to increase time to realize the benefits of a ServiceNow investment and significantly improve service quality. Easily leverage data from ServiceNow within Apptio and other tools to manage the business of IT by enabling cost transparency, business insights, a bill of IT, benchmarking and IT planning — provided by Apptio’s next-generation analytic platform. Business relationships EY’s strength in industry is a key differentiator for our clients. Together with key business relationships, EY is able to provide signi ficant value to the technology management environment, both tactical and business. Whether streamlining systems and process integration across the enterprise, reducing the cost of operations, or enhancing operational maturity, EY has robust solutions that span the entire breadth of the service life cycle. For more information contact: Aaron de Zafra, Principal IT Advisory Services Ernst & Young LLP San Francisco, CA +1 415 894 8932 office +1 415 786 2244 mobile [email protected] Brett Dolnick, Senior Manager IT Advisory Services Ernst & Young LLP San Francisco, CA +1 415 894 8419 office +1 925 209 4976 mobile [email protected] EY | Assurance | Tax | Transactions | Advisory About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com. Ernst & Young LLP is a client-serving member firm of Ernst & Young Global Limited operating in the US. All other product or company names mentioned herein are trademarks or registered trademarks of their respective owners. © 2015 Ernst & Young LLP. All Rights Reserved. 1504-1435646 ED None This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax, or other professional advice. Please refer to your advisors for specific advice. ey.com 4 Enterprise Service Management (ESM) April 2015 1504-1435646 Bifold edit_v3.indd Spread 1 of 2 - Pages(2, 1) 1504-1435646 Bifold edit_v3.indd Spread 1 of 2 - Pages(2, 1) 4/17/2015 1:08:29 PM 4/17/2015 1:08:29 PM