Audio Information: Call-in Number: 1 (877) 273-4202 Int'l Toll Access#: 1 (213) 289-0155 Conference Room Number: 7207908 The SharePoint Extranet Story Key Considerations and Case Studies December 14, 2011
May 20, 2015
Audio Information:
Call-in Number: 1 (877) 273-4202Int'l Toll Access#: 1 (213) 289-0155
Conference Room Number: 7207908
The SharePoint Extranet StoryKey Considerations and Case Studies
December 14, 2011
Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
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InsightsHouse Keeping Items
• Experiencing Issues? – Change color of your seat to RED
• Questions for Speakers? – Submit questions during webinar
• Twitter Discussion– #kmasp
• Feedback– Webinar Feedback– Next Steps/Moving Forward
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InsightsAbout KMA
• Founded in 1995, focused on New England• 22 employees, technical DNA• Industries: Professional Services, Life Sciences &
Financial Services• Technologies:
• SharePoint, SQL Server, Office, and Visual Studio.NET
• Specialties: • Collaboration: Portals, Websites, Communities and
Content Management• Insight: Enterprise Search and Business Intelligence• Productivity: Forms, Workflow, Office Client
Customization
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Insights
• Partner at KMA• Over 5 years at KMA, over 12 years in Microsoft
partner community• Over 20 years of experience in IT and Professional
Services– Public accounting & Controllership– Professional Services Leadership– Client Relationship Management– Business Development
• Focused on Business Decision Maker point of view • “Recovering” CPA, PMP, all-around process geek
About the Speakers – Mike Gilronan
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Insights
• KMA SharePoint Practice Lead• Working with Microsoft Web Content
Management technologies since 2000• 12 years consulting• Experience working in Primary Education, Higher
Education, Professional Services, and Technology• Focused on User Centric Design, Information
Architecture, and Branding
About the Speakers – Derek Cash-Peterson
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KMA SharePoint Extranets
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Insights
• Partners• Customers• Vendors• Regulators
• Legal • Marketing• R&D• (Project) Operations
Extranet Audiences
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Insights
• Consulting services focused around:– Information
Architecture– Branding and Design– Technology
• Infrastructure Engineering
• Custom Development
KMA’s Extranet Offering
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4 Key Considerations
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Insights
• Branding• Authentication• Architecture• Deployment Options
4 Key Considerations
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Insights
• Branding
4 Key Considerations
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InsightsBranding: This?
InsightsOr This?
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Insights
• Challenge: Replace home-grown tools for customer and partner portals
• Solution: SharePoint extranets that:– Surface content through
Salesforce.com– Are highly branded
• Business benefits:– Reduced cost to maintain single
unified platform– Customer loyalty
Case Study – Branding
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Insights
• Branding• Authentication
4 Key Considerations
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Insights
• Windows Authentication
Authentication
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Insights
• Windows Authentication
• Claims Based Authentication
Authentication
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Insights
• Challenge: Allow secure engineering team collaboration with external partners
• Solution: SharePoint extranets featuring:– Authentication through
Salesforce.com– Custom event handlers to
ensure ITAR tagging for security
• Business benefits:– Shortened product
development lifecycles– Greater control over content
Case Study – Authentication
SharePoint Asset
Discovery
SharePoint Security
Assessment
Notification
Remediation
Certification
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Insights
• Branding• Authentication• Architecture
4 Key Considerations
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Insights
• Publishing vs Collaboration
• Hybrid• What about social?
Architecture
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Insights
• Challenge: Securely share information with stakeholders on large-scale construction management projects
• Solution: SharePoint extranets with:– New logical architecture (content
databases broken out)– Line-of-business data (e.g. submittals)
selectively and securely provided to PMs, subcontractors, owners, and architects
• Business Benefits: – Single system of record– Templated “walled gardens” for each
project– Tracking who touched what, when– Ease of archiving
Case Study – Extranets for Collaboration
WFEScaleable
/fault tolerance
External WFE for security isolation of external users
Index2X dual core
64-bit8 GB RAM
Local Storage (ca. 80-160GB)Win 2008 R2
IIS (v.7.NET (v.3.5)
User Requests
External data stores to be searched
(e.g., file shares, Web sites,
LOB applications, etc.)TBD
Query Servers (2...n) for scalability, performance, failover
Index/Query Servers (I/Q)Serve purpose of offloading indexing
And query activities from WFENeed for one or more driven by detailed search requirements,
external data sources to be indexed
MSSQL DB2x quad core
64-bit8 GB RAM
SAN – RAID 5/10 Storage 3TB/TBDWin 2008 R2
IIS (v.7).NET (v.3.5)
MSSQL DB(2...n) for scalability, performance, failover
Microsoft SQL Server Database Servers (MSSQL DB)Run the databases that store SharePoint data.Single vs clustered MSSQL DB is dependent on:
corpus of data, tolerance for downtime,
and desired performance.
Network Load Balancer
WFE2x dual core
64-bit8 GB RAM
Local Storage (ca 160GB)Win 2008R2
IIS (v.7).NET (v.3.5)
Internet Usage
Web Front End Servers (WFE)Serve as Web Front Ends
may also provide Query functionalitydepending on # of users, corpus of data (on
Day 1)
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Insights
• Challenge: Publish information selectively to partners in different channels.
• Solution: SharePoint extranets with:– Custom authentication provider– Hierarchical relationships among
external users• Business Benefits:
– Increased customer service levels from consistent messaging and easily found content based on role
– Increased efficiency with “create once, publish many” workflows
Case Study – Extranets for Publishing
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Insights
• Branding• Authentication• Architecture• Deployment Options
4 Key Considerations
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Insights
• On-Premises• Office 365
Deployment
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Insights
On-Premises Hosted
Custom authentication Opex vs Capex
Custom publishing workflows
Ease/speed of provisioning
Highly managed customization
Development via mid-tier tools
Extranets On-Premises vs In the Cloud – Some Considerations
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InsightsCase Study – Extranets “in the Cloud”
• Challenge: Eliminate e-mail correspondence, better manage content shared with vendor community
• Solution: SharePoint On-line extranets with:– Home page with centralized
content everyone sees– Individual “walled gardens” for
vendor-specific content • Business Benefits:
– “Create once, publish many” capability
– Quickest time to value, least CapEx
Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
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Insights
• Branding• Authentication• Architecture• Deployment Options
4 Key Considerations
Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
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Questions & Answers
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Insights
• Resources– Extranet Topologies Guidance from Microsoft: http://
bit.ly/kma12-14-11a – Microsoft Best Practices Guide for Extranets: http://
bit.ly/kma12-14-11b – SharePoint On-Line (Office 365) Service Description:
http://bit.ly/kma12-14-11c• KMA’s Offering• Next Steps – Continuing the Conversation
In Closing…
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InsightsHow to Sustain the Conversation
Name E-mail Twitter Blog
Mike Gilronan [email protected] @mikegil http://kmamikegil-blog.kma-llc.net/
Derek Cash-Peterson [email protected]
@dcpkma http://blogs.kma-llc.net/goodpoint/
KMA @KMALLC http://www.kma-llc.net
Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
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Thank You