Express Lanes Elected Official Briefing (Oct 16) #3

7/31/2019 Express Lanes Elected Official Briefing (Oct 16) #3

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495 EXPRESS LANES

ELECTED OFFICIAL BRIEFING

OCTOBER 16 AND 17, 2012

JENNIFER AUMENT AND ROB KERNS


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Safety First


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Timing

Late fall 2012

Date to be announced approximately3 weeks out

Do not wait: travelers need to take actionright away so they are prepared


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What to Expect

Pre-Opening Sign covers coming

down

New arterial signalsuncovered, flashing

Extensive lawenforcement presence

Opening after midnighton weekend

Post-Opening Most significant

change in more than30 years

Changing trafficpatterns and routes

New signage

New traffic signals Driver error

System error

re-Opening Sign covers coming

own

ew arter a s gna suncovered, flashing

Extensive lawenforcement presence

Opening after midnighton weekend

os -Opening Most significant

change in more than30 years

Changing trafficatterns and routes

ew signage

New traffic signals Driver error

System error


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Be prepared, stay safe

Step 1: Get an E-ZPass

Order today to avoid rush, ensure delivery

Sign up in October get 1 week free

Step 2: Visit 495ExpressLanes.com

Map route

Familiarize with signage

Make sure to use E-ZPass properly Understand pricing

Learn important safety information


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Extensive education

Advertising

Festivals & events Employer outreach

Media outreach

Social media

Contests and incentivesdriving E-ZPass adoption

Targeted special user

groups, including HOV Continues through at least

February 2013


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How Express Lanes

will Work


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495 Express Lanes

High occupancy or toll (HOT)

lanes Four new lanes on the Virginia

side of the Capital Beltway

Option for faster, more predictable

travel

New access points

Introduction of carpooling

opportunities and reliable busservice on I-495 Express Lanes allow

you to take control ofyour valuable time.


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Keeping Traffic Moving

Dynamic toll rates adjust to

keep lanes free flowing Mandatory E-ZPass:

all-electronic with no tollbooths or options to pay cash

Enhanced incident response

Improved driver information

Express Assist to aid disableddrivers

Unlike current HOV, in effect

24/7


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Rules of the road

HOV-3+ free with E-ZPass Flex

Hybrids must pay toll if not HOV-3+ Motorcycles free, no E-Zpass required

Two-axle trucks allowed 18-wheel trucks prohibited

Trailers prohibited


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Accessing the Express Lanes Can enter just north of

the Dulles Toll Road

and just south of

Braddock Road

Not available from

every Beltwayentry/exit

Entry and exit points

to and from highwaysand major side routes


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On-Road Signage

White banner, purple = Express

The first two exits and prices willshow the cost to travel to twopopular destinations from your entrypoint

The final exit and price you see willshow the cost to travel to thefurthest point you can go in theExpress Lanes from that entry point

Drivers will always see themaximum toll they could pay


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HOV-3+ Travel Toll-Free

HOV-3+ toll-free travel with E-Zpass Flex

E-ZPass Flex operates as standard E-ZPass on all other toll roads

Flip before your trip

Limit one E-ZPass per vehicle


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Staying Safe

Keep new traffic

patterns in mind

Pull to the left inan emergency

Mind the barrier

Avoid distractions

State Police willpatrol and enforce

HOV rules

Safety service

patrol available toassist you


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Dynamic Tolling

Up Close


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About the Toll Algorithm

Toll for each segment based on

prevailing, real-time trafficconditions

Toll is set based on traffic densityin the Express Lanes

Vehicle origin and destination isidentified by toll gantries along triproute

Customer pays sum of allsegments traveled

Seamless for customers; indicatedon signage


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Expected Prices

Prices vary based on real-time traffic and

distance traveled Models show averages of $3- $6 during rush hours;

$1 - $2 during non-rush hours

Could be more or less depending on trip length andon-road conditions

Expected toll rates are comparable to otherregional toll roads (ICC, Dulles Toll Road,Dulles Greenway), but usage patterns will bedifferent


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E-ZPass


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Where to get E-ZPassVirginia Maryland

ONLINE

www.ezpava.com www.ezpam.com

PHONE877-762-7824 888-321-6824

DMV

Tyon Corner MV

Marylan Motor Veicle

Aminitration (MVA)

RETAIL Giant

egman

AAA Mi-Atlantic

GiantMar

CUSTOMER

SERVICE

LOCATIONS

Nortern Virginia Service

Center (Hernon)E-ZPa Stop-In Center Location


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Choosing E-ZPass in Virginia

I currently have an E-ZPass No action require unle you want to carpool toll-free

I need an E-ZPass Obtain E-ZPa$35 pre-pai toll

$.50 per mont

I want to carpool toll-freeon Express Lanes Obtain new E-ZPa Flex$35 pre-pai toll

$1 per mont

No fee for excluive carpool ue on Expre Lane

I currently have an E-ZPass,but want to exchange it for

a Flex

Online or at MVVOT Hernon CenterNo pre-pai toll requirement for exiting account

$1 per mont

No fee for excluive carpool ue on Expre Lane


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Choosing E-ZPass in Maryland

Standard E-ZPass E-ZPass Flex

Purcae for $9 Purcae for $18

No account fee if cutomer ue

Marylan toll facilitie tree or more

time per mont

No account fee if cutomer ue

Marylan toll facilitie tree or more

time per mont

$1.50 account fee per mont if o not

ue Marylan toll facilitie tree timeper mont

$1.50 account fee per mont if o not

ue Marylan toll facilitie tree timeper mont

Detailed information about Maryland E-ZPass plansavailable at https://www.ezpassmd.com/en/about/plans.shtml


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Express Lanes

Enforcement


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Enforcement of the Lanes


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Potential Violations

Offense Enforcement

Method

Toll Violations invalid E-ZPass, no E-ZPass or no funds Video

HOV Violations customer nominates HOV status will lessthan three people in car

Virginia StatePolice

Unauthorized Vehicle Violations 18-wheeler Virginia StatePolice

Reckless Driving Violations vehicle travels throughbarriers

Virginia StatePolice

There will be between two and three State Troopers enforcing 495Express Lanes at any given time, with as many as 6 during ramp-

up and blitz periods. Enforcement, including the new Virginia State

Police positions, are funded by the project.


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SOFT LANDING

WDd

COURTJuge icretion: outtaning toll

wit $100 per trip aminitration

fee, civil penaltie $50-$1,000 for

repeat offener. Oter fee an

carge may be applie by Fairfax

Court (current court cot are $62)

UNPAID TOLL INVOICE

Ds>h

h

DEBT COLLECTION

D

/

per trip. Refual to pay coul

reult in ummon

TOLL INVOICE WITH

ESCALATING FEES

Aitional letter requeting

payment

d


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HOV Violators

1st Offense $50

2nd Offense $250

3rd Offense(within 2 years of 2nd offense)

$500

4th Offense +

(within 3 years of 2nd offense)$1,000

Under Virginia law a judge may choose to issue

the following civil penalties:


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Customer

Service


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CUSTOMER ASSISTANCE

495 Express

Pay missed toll Dispute tolls Pay toll invoice Trip routes/maps On-road issues

www.495ExpressLanes.com

855-495-XPRS (9777)[email protected]

Virginia E-ZPass

Virginia accounts Get E-ZPass Pay bill

E-ZPass isnt working E-ZPass fees Update account info

www.ezpassva.com

877-762-7824

[email protected]

Maryland E-ZPass

Virginia accounts

Get E-ZPass Pay bill E-ZPass isnt working E-ZPass fees Update account info

www.ezpassmd.com

888-321-6824


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In closing, we need

your help


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Be prepared, stay safe

Step 1: Get an E-ZPass

Order today to avoid rush, ensure delivery

Sign up in October get 1 week free

Step 2: Visit 495ExpressLanes.com Map route

Familiarize with signage

Make sure to use E-ZPass properly Understand pricing

Learn important safety information


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What you can do

Use tools to help respond to constituent

inquiries Send 495 Express team feedback

and questions, especially in earliest days

Distribute information throughnewsletters, e-blasts and other forums

Let us know how we can help


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THANK YOU

495ExpressLanes.com

Express Lanes Elected Official Briefing (Oct 16) #3

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