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Exploring Youth Accounts Today Vivienne Miller Findings and Recommendations
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Exploring Youth Accounts Today Vivienne Miller Findings and Recommendations.

Dec 22, 2015

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Page 1: Exploring Youth Accounts Today Vivienne Miller Findings and Recommendations.

Exploring Youth Accounts Today

Vivienne Miller

Findings and Recommendations

Page 2: Exploring Youth Accounts Today Vivienne Miller Findings and Recommendations.

Purpose• Gain insights into the financial market today• Discover effective ways of reaching and serving kids & teens• See what opportunities exist for Congressional Federal’s current product

offerings

Page 3: Exploring Youth Accounts Today Vivienne Miller Findings and Recommendations.

Credit Unions and Banks I Explored• Credit Unions:

• Congressional Federal• Navy Federal• Apple Federal• Arlington Community Federal• Northwest Federal

• Banks:• Wells Fargo• Bank of America• Citibank• US Bank• PNC Bank

Page 4: Exploring Youth Accounts Today Vivienne Miller Findings and Recommendations.

Credit UnionsYouth Accounts (Ages)

Congressional Federal Congressional Kids (0-12); Congressional Freedom (13-17)

Navy Federal Campus Checking (14-24)

Apple Federal Student Checking (12-23)

Arlington Community FCU

Kirby Kangaroo Youth Savings Program (Elementary & High School Students)

Northwest Federal Sweet Pea (0-3); Westie’s Kids Club (4-8); Plan it Now (9-12); First Rewards (13-17); First Checking (15-22)

Page 5: Exploring Youth Accounts Today Vivienne Miller Findings and Recommendations.

Credit UnionsAccount Features

Congressional Federal Promotes money management skills & financial education

Navy Federal Features ATM rebates, earning dividends

Apple Federal Features free personalized VISA check card, online & mobile availability

Arlington Community FCU

Features in-school branches, double reward points on purchases in Arlington, financial tips & games

Northwest Federal Offers 5 youth accounts, membership kits, deposit rewards

Page 6: Exploring Youth Accounts Today Vivienne Miller Findings and Recommendations.

BanksYouth Accounts (Ages)

Wells Fargo Financial Future Tour (For Parents of children ages 0-4, 5-12, 13-17, 18-19)

Bank of America Custodial Savings Account (For Parents)

Citibank Student Account (College Student)

US Bank Student Checking (Students 18+)

PNC Bank Virtual Wallet Student (College Student)

Page 7: Exploring Youth Accounts Today Vivienne Miller Findings and Recommendations.

BanksAccount Features

Wells Fargo Features insurance plans, checking & savings accounts, educational planning services, financial education tools

Bank of America Features security in a child’s financial future, advertises college planning resources

Citibank Features Citibank Rewards Program, free non-Citibank ATM use

US Bank Features 4 free non-US bank ATM transactions per month

PNC Bank Features Money Schedule tool, Parent Alert tool, Wish List tool, ATM search around college campuses, online & mobile availability

Page 8: Exploring Youth Accounts Today Vivienne Miller Findings and Recommendations.

Reaching Young Adults• Electronically connect

• Online and mobile account accessibility• Engaging members through social media channels

• Featuring account incentives and convenience• Young adults – ATM availability

Page 9: Exploring Youth Accounts Today Vivienne Miller Findings and Recommendations.

Opportunities for Congressional Federal• Using social media as a tool to engage members• Looking at all age range possibilities

• Financial institutions serve kids, teens, and students ages 0 to 24 • Featuring products and services on youth account pages

• Emphasizing online & mobile availability

Page 10: Exploring Youth Accounts Today Vivienne Miller Findings and Recommendations.

Summary• Gain insights into the financial market today• Discover effective ways of reaching and serving kids & teens• Find what opportunities exist for Congressional Federal