Funded in part by the Government of Canada and the Government of Alberta Photo Courtesy Savanna Energy Services Corp. HR Trends and Insights: Exploring Apprenticeship Completions of Skilled Trades in the Upstream Oil and Gas Industry
Funded in part by the Government of Canada and the Government of Alberta
Photo Courtesy Savanna Energy Services Corp.
HR Trends and Insights:
Exploring Apprenticeship Completions of Skilled Trades in the Upstream Oil and Gas Industry
May 2014 Page 2 of 25
Exploring Apprenticeship Completions of Skilled Trades in the Upstream Oil and Gas Industry
HR TRENDS AND INSIGHTS: EXPLORING APPRENTICESHIP COMPLETIONS OF SKILLED TRADES IN THE UPSTREAM OIL AND GAS INDUSTRY
TABLE OF CONTENTS
Executive Summary ...................................................................... 3
Introduction: Growing Demand for Skilled Trades in the
Oil and Gas Industry...................................................................... 4
New Registrations in Apprenticeship Training Programs .......... 7
Apprenticeship Completions in Alberta ....................................... 8 Spotlight: Measuring Apprenticeship Completion Rates .............. 8
Factors Impacting Apprenticeship Completions ....................... 10 System-Based and Labour Market Factors ............................... 10 Employer-Specific Factors ........................................................ 10 Apprentice-Specific Factors....................................................... 10
Benefits of Hiring Apprentices ................................................... 12 Spotlight: Financial Resources for Apprentices
and Employers of Apprentices .................................................. 12
Effective Strategies to Increase Completion Rates ................... 13
Conclusion ................................................................................... 14
Appendix A: Provincial Financial Resources for Apprentices
and Their Employers ................................................................... 15
Appendix B: Report Methodology .............................................. 19 Key Data Sources ..................................................................... 19 Useful Definitions ...................................................................... 19
Endnotes ...................................................................................... 20
Acknowledgements ..................................................................... 24
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Exploring Apprenticeship Completions of Skilled Trades in the Upstream Oil and Gas Industry
EXECUTIVE SUMMARY
The demand for skilled trades workers in the upstream oil and gas industry is expected to grow over
the next decade, but a limited supply of certified journeyperson1 trades workers is projected to result
in chronic and long-term labour shortages for skilled trades. This report examines apprentices as a
possible pool of workers that could meet this demand.
Much has been done to increase the number of
workers registering as apprentices. The following
factors, combined with positive economic conditions,
have meant that new apprentice registrations have
grown quickly in oil-producing provinces in the past
few years.
Governments and educational institutions
have implemented strategies to improve
apprenticeship education, increase the
number of seats available in training
programs, attract more workers to trades and
provide financial incentives for employers and
workers.
Large oil and gas producers, such as Suncor,
Shell and Imperial, are beginning to set
performance standards that require contractors
to employ a target number of apprentices as
part of their contract agreement. Future contract
agreements may also require that contractors
demonstrate the progression of apprentices
through technical training programs into higher
apprenticeship levels.
Despite these changes, however, apprenticeship
completions and certifications have not grown
proportionally. A low apprentice completion rate
threatens to leave the oil and gas industry with a
limited supply of experienced and qualified
journeyperson trades workers in future years. A
complex set of factors impact completion rates, and no
single reason explains why apprentices may not
complete their programs. If employers understand the
scope of interrelated factors that lead to non-
completions, they can implement policies and
practices that support workers throughout the
apprenticeship training period.
Employers in the oil and gas industry can play an
influential role in helping apprentices to progress
through their training program and complete their
apprenticeship. Successful completion of an
apprenticeship is directly dependent on sustained
employment over the course of the program; therefore,
employing the apprentice over the entire apprenticeship
period is critical. Employers can also encourage
apprentices to take time off work to complete technical
training.
WHAT’S INCLUDED IN THIS REPORT
This research highlights the critical importance of apprenticeship completion* in meeting the future supply
of skilled trades workers in the oil and gas industry. The report analyzes and identifies trends in
apprenticeship training for trades occupations that are core to the oil and gas industry. It then explores the
effective strategies that companies have employed to retain apprentices, encourage their progression
through technical training and improve completion rates.
The report contains:
information on recent trends in apprenticeship training and completions, in particular for trades that
are core to the oil and gas industry
explanation of factors contributing to non-completion of apprenticeships
effective strategies that employers are using to improve apprenticeship completion rates
* While apprenticeship completions are an important topic, this report does not attempt to calculate apprenticeship completion rates with precision.
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Exploring Apprenticeship Completions of Skilled Trades in the Upstream Oil and Gas Industry
As large oil and gas producers begin implementing
requirements for contractors to employ apprentices,
forward-looking contractors are establishing formal
apprenticeship programs. These programs ensure
sustained employment of apprentices throughout
apprenticeship terms and promote successful
progression of apprentices through technical training.
A review of data, literature and interviews with
apprenticeship stakeholders identified several effective
strategies that employers can implement to increase
apprenticeship completion rates.
Prepare prospective apprentices for the job
by helping them understand the job duties,
working conditions, employer expectations
and requirements for success before
beginning the program. The effort spent in
preparation reduces the chance that workers will
leave their job or the trade in the first few years.
Foster a strong mentoring relationship
between journeypersons and apprentices.
Effective employers are able to build a high-
quality relationship between the apprentice
and mentor by employing the following tactics:
o ensuring the right fit between
apprentice and mentor
o providing a formal training plan
o promoting effective communication
(including intergenerational and cross-
cultural communication)
These steps can greatly affect the level of
satisfaction and engagement of the apprentice.
Develop a company culture that encourages
apprentices to complete their technical
training. Apprentices require time off of work
to complete technical training, and employers
that encourage and plan for this are
communicating to the apprentice the high
value placed on completion. Additionally,
employers with a positive training culture are
cautious when offering higher wages as an
incentive to delay the apprentice’s training.
Provide apprentices the support needed to
successfully complete their apprenticeship
program. This support can include the
following:
o sustaining employment of the apprentice
throughout the apprenticeship period
o training the apprentice in all categories
of technical skills required in the trade
o helping the apprentice cover technical
training and associated costs
Establish transition plans to help
apprentices complete training and
certification after lay-offs or during
economic downturns.
By using these strategies to implement apprenticeship
programs, oil and gas employers can increase
apprenticeship completions and expand the labour
supply of qualified tradespeople available to the oil and
gas industry for future years.
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INTRODUCTION: GROWING DEMAND FOR SKILLED TRADES IN THE OIL AND GAS INDUSTRY
Canada’s upstream oil and gas industry is estimated to employ more than 45,000 skilled tradespeople,
and industry demand for these workers is projected to grow by approximately 7,100 jobs by 2022.2
Demand for tradespeople is expected to grow in all skilled trades occupations, with particularly strong
demand for power engineers, heavy equipment operators, and oil and gas well drillers, servicers, testers,
and related workers (Table 1 below).
TABLE 1 Source: Canada Labour Market Outlook to 2022 Expansion Excel, Petroleum HR Council, 2013
* A portion of data describing apprenticeship programs for industrial electricians is reported for all electricians (industrial and non-industrial).
** Apprenticeship programs for insulators are not tracked by Statistics Canada; however, the provinces that provide apprenticeships for insulators provide some statistics on entrance and completion of apprenticeship programs.
Oil and gas producing regions across Canada are
expected to experience increasing demand for workers
in skilled trades occupations over the next decade.
Alberta: Between 2013 and 2023, Alberta is expected
to experience shortages (projected hiring demand
minus projected supply) of 6,788 workers in skilled
trades occupations that are core to the oil and gas
industry (Figure 1, page 6).3
British Columbia: Industry expansion in British
Columbia is expected to result in new demand for over
7,637 additional tradespeople in core oil and gas
occupations between 2010 to 2020 (Figure 2, page 6).4
Saskatchewan: The number of trades employment
opportunities due to new job creation in Saskatchewan
will be approximately 5,400 additional trades and
transport workers from 2013 to 2017.5
Atlantic Canada: In Newfoundland and Labrador, the
greatest occupational demand between 2011 and
2020 include Oil and Gas Drillers, Supervisors for Oil
and Gas, Operators in Oil and Gas Drilling, and
Machinery Equipment Mechanics.6
NOTE: Manitoba is also considered an oil-producing province but the Province does not maintain an occupational demand forecast or outlook.
TRADES OCCUPATIONS IN THE OIL AND GAS INDUSTRY: PROJECTED INCREASES IN EMPLOYMENT TO 2022 – EXPANSION SCENARIO
Occupation NOC
(2006)
Estimated Employment
2014
Hiring Due to Industry
Activity to 2022
Percentage Growth to 2022
Total – Trades Occupations 45,035 7,110 16%
Power engineers (steam-ticket required) 7351 5,720 2,170 38%
Heavy equipment operators (except crane) 7421 7,940 1,505 19%
Oil and gas well drillers, servicers, testers and related workers
8232 13,225 1,095 8%
Heavy-duty equipment mechanics 7312 2,565 550 22%
Millwrights 7311 4,595 495 11%
Welders 7265 3,745 445 12%
Industrial electricians* 7242 2,180 380 17%
Steamfitters and pipefitters 7252 2,745 245 9%
Machinists and machining and tooling inspectors
7231 980 90 9%
Insulators** 7293 665 70 11%
Crane operators 7371 680 60 9%
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Projected Labour Shortages of Skilled Projected Hiring Demand Due to New Job Trades Workers in Alberta to 2023 Creation 2010–2020, British Columbia, Selected Skilled Trades
FIGURE 1 Source: Alberta’s Occupational Demand FIGURE 2 Source: RTO Resource Labour and Supply Outlook 2013–2023 Market Information Report 2012
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NEW REGISTRATIONS IN APPRENTICESHIP TRAINING PROGRAMS
The number of new apprenticeship registrations is growing. The increase is attributed to positive
economic conditions and the coordinated efforts of stakeholders to attract workers to careers in trades,
provide high-quality technical education and offer incentives to companies to hire apprentices (through
tax credits).
Growth in apprentice registrations is especially strong in
Canada’s largest oil-producing province, Alberta, where
the total number of new apprentices registered in 2013
grew by almost 50 per cent from 2010.7 Alberta
Apprenticeship and Industry Training (AIT) certifies the
most compulsory trades of any province,8 many of which
are linked to the oil and gas industry. Although Alberta
has only 12 per cent of Canada’s labour force, it trains
approximately 20 per cent of the country’s apprentices. 9
In 2013, Alberta gained almost 15,000 new trades
workers for the oil and gas industry, including nearly
13,800 new apprentices in core trades for oil and
gas10 and almost 1,100 new valid power engineers.11
If the province were able to maintain this high level of
new registrations (and if all of the apprentices
completed their training), within 12 years, Alberta
could double the labour force of oil and gas trades
occupations.12
New apprentice registrations are highly cyclical (Figure
3 below), and apprentices are frequently laid off during
economic downturns. Fluctuations in apprenticeship
registrations are more acute in Alberta (and other
major petroleum producing provinces) than in Canada
as a whole, due to the cyclical nature of the oil and gas
industry. Since progression through apprenticeship
programs is dependent on employment, apprentices
who are unable to find new employment in their
apprentice occupation may change careers,
decreasing the number of apprentices and future
trades workers available to the oil and gas industry.
Furthermore, several years are required to complete
apprenticeships for most trades, so when layoffs
cause a decline in the number of apprentices in
training, it takes several years and a period of
sustained economic growth for the channel of
apprentices to recover and begin to produce certified
journeypersons.
Figure 4, below, illustrates how large increases in
registered apprentices may result in only moderate
increases in apprenticeship completions, which begin
to have an effect several years after new registrations
occur.
Growth in New Apprenticeship Registrations Registered Apprentices, New Registrations 1991–201113 and Apprentice Completions 1991–2011, Major Oil-producing Provinces 14
FIGURE 3 Source: Cansim Tables 477-0053 FIGURE 4 Source: Cansim Table 477-0053, 477-0054,477-0055, Statistics Canada15
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APPRENTICESHIP COMPLETIONS IN ALBERTA
Although the number of apprentice registrations has increased over the past two decades, there are
indications that completions have declined. The Alberta Apprenticeship and Industry Training (AIT) Board
Profiles 2013 estimates the “real completion rate” was 77 per cent in 2012–2013, down from 80 per cent
in 2009–2010.16
SPOTLIGHT: MEASURING APPRENTICESHIP COMPLETION RATES Apprenticeship completion rates are difficult to calculate with precision because some apprentices leave an
apprenticeship program and then re-enter at a later date, and other apprentices take longer to complete a
program than the expected on-time completion time. Additionally, some workers are able to obtain a trade
certificate by exam without formally completing all the apprenticeship requirements (e.g., when transferring
between provinces).
No consensus has been reached regarding the best measure for apprenticeship completion rates, and
estimates differ significantly based on the calculation method used. Two examples of completion-rate
calculations are referenced in this document:
“Real Completion Rate” is the measure used by AIT and is calculated based on the cohort of apprentices
who have completed all the requirements for their first period of apprenticeship training and went on to
complete their program within two years past the normally expected completion date.
“Implied On-Time Completion Rate” 17 uses data from the Registered Apprenticeship Information System
(RAIS) and is the number of apprenticeship completions in a given year divided by the number of new
apprenticeship registrations in an earlier year. The duration of each apprenticeship is between one and four
years. The “earlier” year corresponds to the prescribed length of the apprenticeship program (see Table 2
[page 9] for examples).
The economic cycle is one of the key reasons that the
number of apprenticeship completions is significantly
lower than the number of apprenticeship registrations.
Since progression and completion in apprenticeship
programs is dependent on continued employment, any
economic disruption can mean that years of
apprenticeship training is lost if workers transition to
different careers during economic downturns. This has
historically been the case for many experienced oil
and gas apprentices who sought more stable
employment following a layoff.
Despite the complexity of obtaining universally agreed-
upon figures, apprenticeship completion rates can
improve, and coordinated action by oil and gas
employers can impact the number of skilled
tradespeople available to the oil and gas industry in
the future.
Figure 5 (Page 9) shows the implied on-time completion rates in Alberta apprentice programs for six core oil and
gas occupations declined between 1995 and 2010.18 In 2013, Alberta’s implied on-time completion rates for apprentices in selected core occupations ranged from a low of 22 per cent for rig technicians to a high of 59 per cent for electricians. (See Table 2 [page 9] for calculations and Spotlight [above] for more explanation.)
The Economic Cycle
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Implied On-Time Completion Rates of Apprentice Programs in Alberta, Selected Occupations Core to the Oil and Gas Industry
FIGURE 5 Source: Cansim Tables 477-0053, 477-0054, 477-0055, Statistics Canada. Calculations by PHRC. 19
TABLE 2 Source: Alberta Apprenticeship and Industry Training Board, Statistical Profiles 2013. Implied completion rates calculated by PHRC.
“IMPLIED ON-TIME” COMPLETION RATES FOR CORE OIL AND GAS TRADES PROGRAMS, ALBERTA, 2013
Four-Year Programs New Apprentices
Registering in 2009 (A)
Apprentices Completing
Programs in 2013 (B)
Implied Completion Rate in Four Years
(B/A)
Electricians 2210 1302 59%
Heavy equipment technicians 1214 684 56%
Millwrights 443 234 53%
Machinists 179 75 42%
Three-Year Programs New Apprentices
Registering in 2010 (A)
Apprentices Completing
Programs in 2013 (B)
Implied Completion Rate in Three Years
(B/A)
Gasfitters 146 85 58%
Welders 1258 694 55%
Steamfitters and Pipefitters 1028 387 38%
Rig technicians 550 123 22%
One-Year Programs New Apprentices
Registering in 2012 (A)
Apprentices Completing
Programs in 2013 (B)
Implied Completion Rate in One Year
(B/A)
Crane and hoisting equipment operators 1,284 446 35%
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FACTORS IMPACTING APPRENTICESHIP COMPLETIONS
A complex set of factors affects whether workers complete an apprenticeship program. The 2007 National
Apprenticeship Survey asked more than 17,500 apprenticeship discontinuers about the reasons for their
apprenticeship non-completion. Of those who responded, 30 per cent checked the “other” category as
the top reason for discontinuing their apprenticeship.20
In addition to “other reasons,” commonly cited reasons
for non-completion included the following:
“not enough work or income” (16 per cent)
“receiving another job offer” (10 per cent)
“disliked the work or working conditions” (8 per
cent)
“lost interest in the trade/changed career”
(8 per cent)
“illness, disability and medical reasons”
(7 per cent)21
Canadian Apprenticeship Forum (CAF) research on
reasons for non-completion of apprenticeships22
identifies three broad factors that affect non-completion:
system-based and labour market factors (the most
frequently cited factors), employer-specific factors and
apprenticeship-specific factors. Additional insights
specific to the oil and gas industry were provided by
selected managers in the oil and gas industry as well as
managers in provincial apprenticeship training programs
in oil-producing provinces.23
SYSTEM-BASED AND LABOUR MARKET FACTORS
Many workers do not have a good grasp of what will
be involved in their apprenticeship and discontinue
their program because of difficult working conditions,
financial problems or other factors.
Layoffs during economic downturns were
among the top reasons apprentices did not
complete their training.
The high cost of training was also cited as
problematic. During classroom training periods,
apprentices are typically unpaid for several
weeks. In that same period, they must also pay
for classes and books. Some qualify for
employment insurance (EI) benefits, but these
benefits cover only a portion of the lost wages
that an apprentice could have earned while
working.
EMPLOYER-SPECIFIC FACTORS
The selected experts interviewed mentioned
that apprentices face a number of employer-
specific challenges:
Employers in the oil and gas industry may
find it difficult to provide apprentices with
experience across the full scope of practice
for the trade.
Adequate on-the-job training is sometimes
lacking from qualified journeyperson mentors
who are trained to supervise and instruct
apprentices.
Demanding business requirements make it
difficult to operate with a reduced workforce,
therefore, some employers are reluctant to
provide apprentices with any time off of work
to complete classroom training. In some
cases, employers encourage apprentices to
keep working, rather than take time off for
technical training, by offering higher wages.
APPRENTICE-SPECIFIC FACTORS
Top challenges cited by the stakeholders interviewed
for this report focused on the lack of preparation and
lack of understanding of apprenticeship work
conditions and requirements.
Some employers are not able to provide
adequate onboarding of apprentices during
periods of economic growth (due to rapid
hiring requirements). This results in low
workplace performance and reduces the
chance of program completion.
Some apprentices are reluctant to complete
training because they are concerned about
the added level of responsibility of becoming
a journeyperson.
Others are concerned their employer will
discontinue their employment when they
complete their apprenticeship and move to a
higher wage level.
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Table 3 provides a summary of findings from stakeholder interviews and CAF research.
TABLE 3 Sources: Interviews with Apprenticeship Stakeholders and Investigating Apprenticeship Completion in Canada (Canadian Apprenticeship Forum, 2011)
FACTORS AFFECTING APPRENTICESHIP COMPLETION RATES
System-Based and Labour Market Factors
Some apprentices enter careers where there are few or no jobs available.
Downturns in economic cycles can lead to layoffs of apprentices, possibly without explaining to the apprentice that the layoff is unrelated to work performance.
High costs are related to tuition, books, tools and other items, which can discourage progression in apprenticeship training.
Apprentices may be reluctant to continue training due to loss of work income during classroom technical training periods. Remote working locations make it challenging for apprentices who need to relocate to a city for classroom training.
Some apprentices are not able to afford or find accommodations during their period of study while maintaining accommodations at home.
Employer-Specific Factors
Some employers do not provide apprentices with the variety of experience required across the scope of practice for the trade, effectively preventing the apprentice from progressing.
Some employers offer apprentices higher wages, which discourages them from progressing as they continue to work as an employee without taking time off for technical training.
The workplace may lack a mentoring culture or formal mentoring program. Without a mentoring program and formal training, some journeypersons are unprepared to be an effective mentor, which leads to an unpleasant on-the-job training experience.
Poor communication between journeyperson mentors and apprentices can lead apprentices to leave the trade.
A lack of permanent employment can mean that some workers are unable to complete their required hours of practical training.
Companies reliant on short-term projects are less able to maintain continuous employment for apprentices.
Some employers argue that it is difficult to hire apprentices and still satisfy contractual agreements.
Harassment at the work site can be a factor.
Apprentice-Specific Factors
Some apprentices have problems with poor performance, unreliability, inability to work in a team and difficulties with supervision.
Some younger workers explore and then decide not to pursue a career in trades.
With limited experience of the program, some apprentices may find the working conditions are not a good fit. Remote worksites and difficult working conditions are common in oil and gas field operations.
The classroom component of trades training (together with exam anxiety) can be an obstacle to completion for apprentices who struggle with math or reading.
Some apprentices worry about losing their job while on leave in technical training.
Some apprentices are reluctant to take on the higher level of responsibility that comes with being a journeyperson.
Many apprentices do not complete their program because they do not see the value in completion or do not understand the career path which eventually leads to certification.
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BENEFITS OF HIRING APPRENTICES
Employers in the upstream oil and gas industry that hire apprentices can benefit in the following ways:
Canadian Apprenticeship Forum (CAF) research
has shown that employers with apprentices
experience an average incremental revenue of
$1.47 for every dollar they invest in apprentice
training (a return of nearly 50 per cent).24
Tax credits and grants are available to
employers to offset a portion of the costs (see
Spotlight below and Appendix A).25
SPOTLIGHT: FINANCIAL RESOURCES FOR APPRENTICES AND EMPLOYERS OF APPRENTICES
For Registered Apprentices
Registered apprentices are able to benefit from several financial resources:
The Canada Apprentice Loan, established through the Economic Action Plan 2014, will offer interest-
free loans to help registered apprentices with the cost of their technical training. Apprentices
registered in their first Red Seal trade apprenticeship will be able to apply for interest-free loans of up
to $4,000 per period of technical training.
The Apprenticeship Incentive Grant (AIG) is a taxable cash grant for registered apprentices in
designated Red Seal trades of $1,000 per year, up to a maximum of $2,000.
The Apprenticeship Completion Grant (ACG) is a taxable cash grant of $2,000 that helps registered
apprentices who have completed their training to become certified journeypersons in designated Red
Seal trades.
The Tradespersons' Tools Deduction is a Canada Revenue tax benefit that may allow apprentices to
deduct the cost of eligible tools bought to earn employment income as a tradesperson.
The Tuition Tax Credit for Certification Examination Fees is a tax credit for workers who incur
occupational, trade or professional examination fees of over $100 in order to obtain a professional
status, certification or license in a trade.
Provincial support for apprentices is also available. See Appendix A for a listing of relevant programs.
For Employers of Apprentices
Employers who hire apprentices are entitled to the Apprenticeship Job Creation Tax Credit (AJCTC). The
AJCTC is a non-refundable tax credit that encourages the hiring of young apprentices in certain high-
demand trades. The AJCTC is equal to 10 per cent of the eligible salaries and wages payable to eligible
apprentices in respect of employment after May 1, 2006. The maximum credit an employer can claim is
$2,000 per year for each eligible apprentice. This credit is applied against the federal taxes owing.
Some provinces also offer financial assistance to companies who employ apprentices. See Appendix A for
a listing of relevant programs.
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EFFECTIVE STRATEGIES TO INCREASE COMPLETION RATES
Employers in the oil and gas industry can help to expand the labour supply pool of qualified tradespeople
by increasing apprenticeship completion rates. The first step is to invest in an apprenticeship training
program. For employers new to hiring apprentices, the provincial apprenticeship training organizations
and the CAF provide materials to streamline and simplify the process.26
EFFECTIVE STRATEGIES TO INCREASE COMPLETION RATES
Prepare new
apprentices for the
job before they
begin the program
Employers can expose candidates to the work conditions and requirements of the
workplace prior to starting the job by establishing or participating in exploratory career
programs. Candidates who understand job duties, working conditions, employer
expectations and requirements for success before registering for an apprenticeship are
more likely to complete the trades training.27
Ensure a strong
mentoring
relationship between
journeypersons and
apprentices
CAF research has shown that the relationship between a journeyperson mentor and an
apprentice strongly influences whether a worker completes apprenticeship training.28
Companies with effective mentoring programs retain apprentices by ensuring a good match
between the journeyperson and apprentice. They also offer training to mentors to improve
their communication with apprentices, paying specific attention to intergenerational or
intercultural differences. The relationship between apprentice and mentor is also supported
by a detailed training plan that helps both the apprentice and mentor track progress.
Conducting ongoing mentoring evaluation and providing journeypersons with ongoing
support is also beneficial.29
Create a company
culture that
encourages
apprentices to
continue technical
training
Stakeholders interviewed for this report indicated that some oil and gas employers
implement policies encouraging workers to complete their technical training and progress
toward certification as a journeyperson. Employers that establish a training culture that
rewards progress and completion are communicating to apprentices the value of
certification. Despite business pressures, these employers provide apprentices the
necessary time off work to complete classroom training. Some even associate pay
increases solely with the completion of technical training.
Provide apprentices
with the support
needed to
successfully
complete their
apprenticeship
program
Employers with effective apprenticeship programs begin with a commitment to sustained
employment of the apprentice throughout the term of apprenticeship. In order for
apprentices to progress, these companies ensure that apprentices gain experience in the
full scope of practice for the trade. Apprentices also benefit from financial support during
technical training to offset the hardships and difficulties of leaving work to return to school
or relocating to another city for technical training. Some employers pay their apprentices
while they are in school or augment EI benefits so apprentices continue to receive the
equivalent of their wages while in school. This can help to offset some of an apprentice’s
costs during training and improve employee engagement and retention.30 Other employers
encourage workers to access blended learning programs, offered by colleges, such as the
Southern Alberta Institute of Technology (SAIT), that allow apprentices to complete a
portion of their technical training online, thus requiring less time away from work. An
opportunity also exists for employers to allocate time blocks for apprentices to complete
online training at the work site. For apprentices with learning difficulties, employers can
provide access to learning resources, such as tutoring for technical training, exam
preparation courses and coaching to improve confidence during exams.
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EFFECTIVE STRATEGIES TO INCREASE COMPLETION RATES
Establish transition
plans for
apprentices that
help them to
complete training
and certification
regardless of
economic cycles
Employers can direct candidates to other employers who are hiring or help them arrange
for technical training during an economic downturn. Employers who are forced to lay off
apprentices may encourage them to remain within the trade by clearly communicating to
workers that the separation is a result of economic conditions, not a reflection on the
employee’s performance. Employers can help apprentices during layoffs by connecting
them with programs such as the Apprentice BC Program (www.apprenticebc.ca) or similar
programs that connect apprentices with employers.
Establish
prerequisites that
contractors must
hire apprentices
Companies such as Shell, Suncor and Imperial are currently implementing policies that
require contractors to employ apprentices and may introduce future policies that require
contractors to demonstrate that apprentices are progressing through their training program.
TABLE 4 Source: Interviews with Apprenticeship Stakeholders
Conversely, oil and gas employers can hire apprentices that are transitioning out of other industries, helping them
complete their training while acquiring workers with a higher level of experience. According to apprenticeship
training stakeholders, trades skills are often very transferable between industries.
Although apprentices from other industries may not have direct experience in oil and gas, they may have related
skills that transfer well into the oil and gas industry. More public information on these transferable skills is needed
to better educate workers and prospective employers. Examples of industries that do have similar skill sets are
construction, manufacturing, transportation and warehousing, utilities, agriculture and forestry.31
CONCLUSION
The demand for skilled tradespeople in the oil and gas
industry is expected to grow, and while economic
conditions are good, employers in the oil and gas
industry have an opportunity to boost apprentice
completion rates and increase the future supply of
skilled workers available to the oil and gas industry. By
implementing strategies outlined in this report, oil and
gas employers can build strong relationships with
apprentices and grow their talent from within.
“Most of the work is in the preparation. Employers need to be prepared to support apprentices and apprentices need to be prepared for the path they are facing. Understanding this really helps.”
– Doug MacLaren, Chief Executive Officer of the Resource Training Organization of British Columbia (RTO), responsible for overseeing the management and development of apprenticeship training for the resource sector in BC.
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APPENDIX A: PROVINCIAL FINANCIAL RESOURCES FOR APPRENTICES AND THEIR EMPLOYERS
PROVINCIAL FINANCIAL RESOURCES FOR APPRENTICES
Province Assistance Program Amount Type of Program
Alberta Apprentice Income Support
Amount varies, depending on financial need.
Grant can be used to cover tuition, books and living expenses incurred while attending the technical training of an apprenticeship program.
British Columbia
Basic Tax Credit $1,000 tax credit for completion of levels 1 or 2 of a BC-recognized (non-Red Seal) program.
Tax credit
Completion Tax Credit
$2,000 for completion of level 3 and $2,500 for completion of level 4 or higher.
Tax credit
Enhanced Tax Credit $1,500 tax credit for completion of levels 1 or 2 of a BC-recognized (non-Red Seal) program or $500 per level for Red Seal trade. $3,000 for completion of level 3 and $3,750 for completion of level 4 or higher.
Tax credit is available to any First Nations individual or a person with a disability that is entitled to a Basic or Completion Tax Credit.
Certification Tax Credit
Amount varies by trade Tax credit
Saskatchewan Graduate Retention Program (GRP)
The maximum refund is $3,000. GRP provides a refund for tuition fees paid by eligible graduates who live in Saskatchewan and who file a Saskatchewan income tax return.
Employee’s Tool Tax Credit
The maximum amount is dependent upon the trade group in which the individual is employed.
Tax credit offsets the cost of tools that are required for the trade.
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TABLE 4 Source: Tax Credits and Grants for employers, apprentices, journeypersons and trade qualifiers in Canada (Canadian Apprenticeship Forum, 2014)
Manitoba High School Apprenticeship Program (HSAP) Incentive
The value of the incentive varies by trade and is calculated using the number of levels in the apprentice’s chosen trade and the applicable tuition fee rates.
Tuition exemption for one level of technical training to a maximum of four levels.
Tuition Fee Income Tax Rebate
Graduates are entitled to receive a 60 per cent income tax rebate on their eligible tuition fees to a maximum benefit of $25,000.
Tax rebate to be claimed over as little as 6 years or as long as 20 years.
Journeyperson Business Start Program
Program provides a contribution of up to $2,500 based on 50 per cent of eligible expenditures.
Grant helps cover the cost of purchasing necessary equipment, tools, supplies, buildings, leasehold and building improvements related to starting a trade-related business.
Provincial Assistance from Employment Manitoba
Employment Manitoba determines the amount of funding participants may receive.
Eligible costs may include tuition, living allowance, childcare, commuting allowance, living-away-from-home allowance, travel assistance and disability allowance.
Funding Assistance for First Nations Bands or Manitoba Metis Federation (MMF)
Employment Manitoba determines the amount of funding participants may receive.
Grant helps individuals belonging to a First Nations Band to cover costs of travel, tuition, books, emergencies or living-away-from-home allowance
Nova Scotia
Provincial Apprentice Progression Award
Apprentices in four-level apprenticeship programs may receive $700 upon completing all Level 3/Group C technical training, and apprentices in five-level apprenticeship programs may receive an additional $700 upon completing all of their technical training for Level 4/Group D.
Taxable award
Provincial Apprentice Completion Award
The Provincial Apprentice Completion Award is $1,000.
Taxable award
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PROVINCIAL FINANCIAL RESOURCES FOR EMPLOYERS OF APPRENTICES
Province Assistance
Program Amount Type of Program
British Columbia
Basic Tax Credit After June 30, 2009, employers can receive 20 per cent of eligible salary and wages up to $4,000.
The Basic Tax Credit is based on the salary and wages an employer pays an eligible apprentice in the first 24 months of a non-Red Seal apprenticeship program. It is a refundable income tax credit for employers who employ apprentices enrolled in apprenticeship programs administered through the Industry Training Authority.
Completion Tax Credit
For Level 3, employers can receive 15 per cent of eligible salary and wages up to $2,500. For Level 4, employers can receive 15 per cent of eligible salary and wages up to $3,000. For Level 5, employers can receive 15 per cent of eligible salary and wages up to $3,000.
The Completion Tax Credit is based on the salary and wages paid to an apprentice in the 12 months prior to the apprentice completing a level. This tax credit is available for both Red Seal and non-Red Seal apprenticeship programs. For an employer to receive the credit, the apprentice must complete level 3 or higher of an apprenticeship program.
Enhanced Tax Credit
There is a total maximum tax credit up to $6,000. The amount depends on level completed.
The Enhanced Tax Credit is available to employers of First Nations individuals and persons with disabilities who are entitled to a Basic or Completion Tax Credit, or who are entitled to the federal Apprenticeship Job Creation Tax Credit for the year.
Manitoba Early-Level Apprentices Hiring Incentive (ELA-HI)
Employers may claim a 10 per cent tax credit for wages paid to apprentices in levels 1 and 2, up to a maximum of $2,000 per year per apprentice, effective January 1, 2011. As of January 1, 2013, employers in Winnipeg are able to claim 15 per cent of wages, up to a maximum of $3,000 per year per apprentice. Employers in rural and northern Manitoba are able to claim 20 per cent of wages, up to a maximum of $4,000 per year per apprentice.
This refundable tax credit is designed to assist employers who are not eligible for the federal Apprenticeship Job Creation Tax Credit (AJCTC).
Advanced-Level Apprentices Hiring Incentive (ALA-HI)
Employers are able to claim a five per cent tax credit for wages paid to apprentices for levels 3, 4 and 5, effective January 1, 2009, up to a maximum of $2,500 per year per apprentice. As of January 1, 2013, employers can claim 10 per cent of wages, up to a maximum of $5,000 per level per apprentice.
The ALA-HI is a refundable tax credit for employers of advanced-level apprentices in all trades in Manitoba.
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TABLE 5 Source: Tax Credits and Grants for employers, apprentices, journeypersons, and trade qualifiers in Canada (Canadian Apprenticeship Forum, 2014)
Journeyperson Hiring Incentive (J-HI)
The J-HI is equal to five per cent of wages and salaries paid to a journeyperson (net of other government assistance) up to $2,500 per 12 months of employment for each journeyperson. An eligible employer may earn the credit for each of the first two 12-month periods of permanent, full-time employment of a journeyperson for work performed in their certified trade primarily in Manitoba. Employers in Winnipeg are able to claim 10 per cent of wages, up to a maximum of $5,000 per year per journeyperson.
The JH-I is a refundable tax credit for employers of recent completers of apprenticeship programs.
Nova Scotia START Program Incentives will vary depending on the type of employment offered, the skill level of the employee and could include a retention bonus.
This pilot program for the fiscal year 2012–2013 is intended to encourage small- and medium-sized businesses to hire eligible Nova Scotians requiring work experience or apprenticeship support.
Newfoundland and Labrador
Journeyperson Mentorship Program
Funding will normally be provided for periods ranging from 6 to 12 months and may be eligible for an extension based on satisfactory progress assessment/ reports and the availability of funds. Individual applicant funding shall be calculated based on recognized salary rates for a journeyperson in the particular trade area and tailored to the specific employer. The journeyperson mentor must be employed full-time with the specific employer, which is recognized as a minimum of 35 hours per week, in order to receive funding.
This program provides financial contributions to eligible employers to fund a journeyperson mentor to support apprentices on the job.
Apprenticeship Wage Subsidy Program
A financial incentive of up to $14/hour will be provided to employers to help offset salary costs of hiring apprentices. A differential contribution rate will be applied to participating apprentices based on their years of experience in the trade.
This program assists underemployed and unemployed apprentices in the skilled trades, particularly those in their first and second years of block training, by providing funding to employers to help offset the salary costs of hiring apprentices.
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APPENDIX B: REPORT METHODOLOGY
This report analyzes statistics and trends in apprenticeship training for trades occupations that are core to the
oil and gas industry. It also explores the factors that cause workers to discontinue their apprenticeship
programs and identifies effective strategies to boost apprenticeship completions.
The report is based on a review of apprenticeship statistics
and interviews with selected experts who are either
managers in the oil and gas industry or managers in
provincial apprenticeship training programs for oil and gas
trades occupations in the oil-producing provinces (Alberta,
British Columbia, Saskatchewan, Manitoba, Nova Scotia,
and Newfound and Labrador).
Although apprenticeship completions are an important topic,
the report does not attempt to calculate apprenticeship
completion rates with precision. Stakeholders use many
different methodologies to calculate completion rates, which,
in some cases, exclude apprentices that register in their first
year and do not progress after that year. In addition, while
the prescribed time to complete an apprenticeship may be
four years, many apprentices complete their program in five
or six years. Others will drop out of the apprenticeship
program and then later re-enter, and others still will never
complete their program, but may obtain a certificate through
examination. While the preferred methodology for calculating
apprenticeship completion rates is a matter of debate, the
consensus among stakeholders is that there is significant
opportunity to increase the level of engagement, progression
and completion of apprenticeships and that employers
can play a key role by implementing some carefully
considered processes.
KEY DATA SOURCES
The Registered Apprenticeship Information System (RAIS)
The RAIS is a national system managed by Statistics
Canada to gather information on individuals who receive
training and those who obtain certification within a trade
where apprenticeship training is being offered.
Alberta Apprenticeship and Training Board Statistical Profile 2013
This study contains detailed information on apprenticeship
programs in Alberta. Of particular interest for this study are
total registered apprentices, by trade; total certificates, by
trade; total registered apprentices, by trade and training
program period (First period through fourth period [or year]);
and total new registrations, by trade. The report covers
Alberta trades in-depth, providing insight on apprenticeships
that are of interest to the oil and gas industry such as the rig
technician apprenticeship program.
Power Engineer Statistics for Alberta (January 2013–December 2013)
This study is published by the Alberta Boilers Safety
Association (ABSA), which regulates the power engineer
occupation in Alberta. It contains information on the number
of valid power engineers by class in Alberta. Power
engineers are not a skilled trade managed by Alberta
Apprenticeship and Training Board and are therefore
reported separately in this report.
USEFUL DEFINITIONS
Apprentice Certificates
Reflects the number of certificates awarded to individuals
who have completed their apprenticeship program (counted
as a completion) and have met all other requirements for
certification. Certification can occur in the same period as
completion, or it could occur in a future period, if for
example, a worker completes the required hours of
experience in one year and takes the exam in a future
year.32
Apprenticeship Completions
Reflects individuals who completed an apprenticeship
program during a stated period. Completion of the program
does not imply certification, which is usually achieved
through an exam.33
New Apprentice Registrations
Includes all individuals who register as an apprentice for the
first time in the stated trade during a reporting period, within
a jurisdiction. An individual may enroll in more than one
apprenticeship program during a reporting period. In
addition, an individual may enroll more than once in the
same category of apprenticeship program if relocating from
one province to another.
Oil and Gas Industry
Refers to businesses in four North American Industry
Classification System (NAICS) industry segments, including
NAICS 2111 Oil and Gas Extraction, NAICS 2131 Support
Activities for Mining and Oil and Gas Extraction, NAICS 4861
Pipeline Transportation of Crude Oil and NAICS 4862
Pipeline Transportation of Natural Gas.
Valid Power Engineers
Refers to power engineers in Alberta that have attained one
of the five levels of certification.
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ENDNOTES
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1 A certified journeyperson is recognized as a qualified skilled person in a trade and is entitled to the wages and benefits associated with that
trade. A journeyperson is allowed to train and act as a mentor to a registered apprentice.
2 See Labour Market Outlook to 2022 for Canada’s Oil and Gas Industry (Petroleum HR Council, May 2013). Last accessed April 15, 2014, at
http://www.careersinoilandgas.com/labour-market-information/reports/
3 See Alberta’s Occupational Demand and Supply Outlook 2013–2023 (Government of Alberta, n.d.). Last Accessed May 15, 2014 at
http://eae.alberta.ca/labour-and-immigration/labour-market-information/labour-market-forecasts/occupational-demand-and-supply-
forecast.aspx
4 See Resource Labour Market Information Report 2012 (Resource Training Organization, 2012). Last Accessed April 15, 2014 at
http://www.rtobc.com/Assets/RTO+Assets/About+RTO/RTO+LMI+Report+2012.pdf
5 See Saskatchewan Occupational Employment Outlook 2013–2017 (Government of Saskatchewan, 2013). Last Accessed April 15, 2014 at
http://economy.imaginesask.ca/2013-occupational-employment-outlook
6 See Newfoundland and Labrador Labour Market Outlook 2020 (Government of Newfoundland and Labrador, 2011). Last Accessed April 15,
2014 at http://www.aes.gov.nl.ca/publications/LMOutlook2020.pdf
7 See Alberta Apprenticeship and Industry Training Board, Statistical Profiles 2013 (Alberta Apprenticeship and Industry Training Board,
2014). Last Accessed April 15, 2014 at
http://tradesecrets.alberta.ca/sources/pdfs/BOARD_ANNUAL_REPORT/PDF/2013_STATISTICAL_REPORT.PDF
8 Compulsory trades are skilled trades for which an apprenticeship is required to work in the occupation. To work in a compulsory certification
trade, a person must either hold a recognized trade certificate or be a registered apprentice in the trade. An employer wishing to hire persons
to work in the trade must hire only certified journeypersons in that trade or apprentices registered in the trade and working under the
supervision of a certified journeyperson. Compulsory certification trades usually involve work where public and worker safety needs to be
closely monitored. In Alberta there are 38 skilled trades that are compulsory including several that are core to the upstream oil and gas sector,
including electricians, steamfitters, pipefitters, gasfitters, welders, heavy equipment technicians and mechanics, crane operators, and rig
technicians. In addition, power engineers are regulated by ABSA (www.absa.ca). For more information on compulsory trades, see
https://tradesecrets.alberta.ca/trades-occupations/compulsory-certification-trades/
9 See Alberta Apprenticeship and Industry Training Board, Statistical Profiles 2013 (Alberta Apprenticeship and Industry Training Board,
2014). Last Accessed April 15, 2014 at
http://tradesecrets.alberta.ca/sources/pdfs/BOARD_ANNUAL_REPORT/PDF/2013_STATISTICAL_REPORT.PDF
10 See Table 1 for a list of trades occupations that are core to the oil and gas industry.
11 See Power Engineer Statistics for Alberta, January 1, 2013 – December 31 2013 (ABSA, 2014). Last Accessed April 15, 2014 at
http://www.absa.ca/ECprogram/powerengineering/Power%20Engineer%20Spring%20Stats.pdf. Valid power engineers refers to power
engineers in Alberta that have attained certification at one of the five levels of certification offered for power engineers in Alberta. Power
engineers are certified by Alberta Boilers Safety Association, not the Alberta Apprenticeship and Industry Training Board.
12 According to the National Household Survey 2011, there were a total of 115,335 workers employed in Alberta in occupations listed in Table
1. At a rate of 15,000 new apprentice registrations per year, it would take eight years of new registrations to exceed the labour force of
115,335, plus up to four years to complete apprenticeship training and enter the labour force. Occupations included in this estimate include:
7201 Contractors and supervisors, machining, metal forming, shaping and erecting trades and related occupations
7202 Contractors and supervisors, electrical trades and telecommunications occupations
7203 Contractors and supervisors, pipefitting trades
7231 Machinists and machining and tooling inspectors
7237 Welders and related machine operators
7242 Industrial electricians
7252 Steamfitters, pipefitters and sprinkler system installers
7253 Gas fitters
7293 Insulators
7311 Construction millwrights and industrial mechanics
7312 Heavy-duty equipment mechanics
7371 Crane operators
7372 Drillers and blasters - surface mining, quarrying and construction
7521 Heavy equipment operators (except crane)
8221 Supervisors, mining and quarrying
8222 Contractors and supervisors, oil and gas drilling and services
8232 Oil and gas well drillers, servicers, testers and related workers
8412 Oil and gas well drilling and related workers and services operators
9241 Power engineers and power systems operators
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13 Trades occupations in this chart include electricians; heavy duty equipment mechanics; machinists; millwrights; plumbers, pipefitters and
steamfitters; welders; oil and gas well drillers, servicers, testers and related workers; heavy equipment and crane operators; and stationary
engineers and power plant operators. Major oil-producing provinces include British Columbia, Alberta, Saskatchewan, Manitoba, Nova Scotia
and Newfoundland and Labrador.
14 Trades occupations in this chart include electricians; heavy duty equipment mechanics; machinists; millwrights; plumbers, pipefitters and
steamfitters; welders; oil and gas well drillers, servicers, testers and related workers; heavy equipment and crane operators; and stationary
engineers and power plant operators. Major oil-producing provinces include British Columbia, Alberta, Saskatchewan, Manitoba, Nova Scotia
and Newfoundland and Labrador.
15 Source: Cansim Table 477-0053: Registered apprenticeship training, registrations, by age groups, sex and major trade groups; Cansim
Table 477-0054: Registered apprenticeship training, completions, by age groups, sex and major trade groups; CansimTable 477-0055:
Registered apprenticeship training, certificates, by age groups, sex, major trade groups, apprentice or trade qualifier indicator and red seal or
non-red seal indicator, annual (Number), (Statistics Canada, n.d.)
16 See Alberta Apprenticeship and Industry Training Board, Statistical Profiles 2013, page 16 (Alberta Apprenticeship and Industry Training
Board, 2014). Last Accessed April 15, 2014 at
http://tradesecrets.alberta.ca/sources/pdfs/BOARD_ANNUAL_REPORT/PDF/2013_STATISTICAL_REPORT.PDF
17 The term “implied” is used here because the data from the RAIS does not publish longitudinal measures of progression of individual workers
through the apprenticeship program, but rather totals of groups of workers. The implied on-time completion rate is calculated as the ratio of
completions in a year n divided by the number of new apprenticeship registrations in year n-y, there y is the number of years required to
complete the apprenticeship program. The on-time completion rate is not exact because some workers who complete their program in year n
began at a date earlier that year n-y (it took them longer than expected to complete the program) and because some of the completions in
year n are a result of workers who re-enter an apprenticeship program after leaving at an earlier date. Implied on-time completion rate is a
measure used in this report to reflect the rough ratio at which apprentices complete their program within the proscribed training period (one,
three, or four years).
18 Source: Cansim Table 477-0053: Registered apprenticeship training, registrations, by age groups, sex and major trade groups; Cansim
Table 477-0054: Registered apprenticeship training, completions, by age groups, sex and major trade groups; CansimTable 477-0055:
Registered apprenticeship training, certificates, by age groups, sex, major trade groups, apprentice or trade qualifier indicator and red seal or
non-red seal indicator, annual (Number), (Statistics Canada, n.d.)
19 See endnote 19 for calculation methodology. Implied on-time completion rates presented in Figure 5 are presented to illustrate a long-term
decline in completion rates, and are not intended to present a bias toward the methodology for calculating completion rates.
20 See National Apprenticeship Survey: Canada Overview Report, 2007. Last accessed April 15, 2014 at http://www.statcan.gc.ca/pub/81-598-
x/81-598-x2008001-eng.pdf
21 National Apprenticeship Survey (Statistics Canada, 2007). Last Accessed April 15, 2014 at
http://www23.statcan.gc.ca/imdb/p2SV.pl?Function=getSurvey&SDDS=3160
22 See Investigating Apprenticeship Completion in Canada: Reasons for Non-Completion and Suggested Initiatives for Improving Completion
(Canadian Apprenticeship Forum, 2011). Last Accessed April 15, 2014 at
http://caffca.org/uploads/documents/WebsiteReports/CAF2011_ApprenticeshipCompletion.pdf
23 Note: Findings in this section are based on a combination of interviews and review of reports from the Canadian Apprenticeship Forum. The
findings from the two sources have considerable overlap, but are organized in this section according to the perspectives shared by experts
interviewed for this report.
24 See Apprenticeship Pays (Canadian Apprenticeship Forum, n.d.). Last Accessed April 15 at
http://apprenticeshippays.com/english/PDFeng/Toolkit_pdf_Section1.pdf
25 For more information, see Tax Credits and Grants for Employers, Apprentices, Journeypersons and Trade Qualifiers in Canada, (Canadian
Apprenticeship Forum, 2014). Last Accessed April 2014 at http://caf-fca.org/document.php?id=143
26 See Employer Toolkit (Canadian Apprenticeship Forum, n.d.). Last Accessed April 15, 2014 at
http://caf-fca.org/index.php?page=employer-toolkit&hl=en_CA
27 For more information, See Investigating Apprenticeship Completion in Canada (Canadian Apprenticeship Forum, 2011). Last Accessed
April15, 2014 at http://caf-fca.org/uploads/documents/WebsiteReports/CAF2011_ApprenticeshipCompletion.pdf
28 Source: Making it Work: Mentoring Apprentices in the Workplace (Canadian Apprenticeship Forum, 2013).
29 Ibid.
30 See http://www.careersintrades.ca/index.php?page=what-is-an-apprenticeship&hl=en_CA
31 Results from the Petroleum HR Council’s 2012 Oil and Gas Online Careers Fair.
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32 In Alberta, apprentices must complete all requirements of their training, which includes passing their exams, in order to achieve
“completion.”
33 Ibid.
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ACKNOWLEDGEMENTS
The Petroleum Human Resources Council (a division of Enform Canada) gratefully acknowledges the
Government of Canada’s department of Employment and Social Development Canada and the Government of
Alberta for the funding to undertake and complete this study.
The Petroleum HR Council is also grateful for the time and expertise provided by petroleum companies, industry
associations and government organizations. Organizations who have been interviewed are as follows:
Alberta Institute of Training, Alberta Innovation and Advanced Education
Canadian Apprenticeship Forum – Forum canadien sur l’apprentissage
Construction Owners Association of Alberta
Imperial Oil
Resource Training Organization of BC
Saskatchewan Apprenticeship and Trade Certification Commission (SATCC)
In addition, we would like to thank other organizations who contributed to this report, but are not listed here by
name.
Last but not least, the Petroleum HR Council acknowledges the contributions of Field Guide Consulting
and Clay Graphic Design Inc. for assisting in the production of this report.
Copyright © Petroleum Human Resources Council 2014
Published May 2014
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