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Moving with the Times Redefining GoI’s Communication Practices NATIONAL INNOVATION COUNCIL’s Experiments with Social Media @ pitrodasam www.innovationcouncil.gov.in
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Page 1: Experiments with social media

Moving with the TimesRedefining GoI’s Communication

Practices

NATIONAL INNOVATION COUNCIL’s Experiments with Social Media

@pitrodasam www.innovationcouncil.gov.in

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National Innovation Council

Government of India has declared 2010-2020 as the ‘Decade of Innovation’, with a focus on inclusive growth

To help Implement National Strategy & Prepare Roadmap for the decade 2010-2020 the Prime Minister set up the National Innovation Council (NInC)

NInC would create a cross cutting system to provide policies, recommendations and methodologies to boost innovation performance in the country with a focus on Indian Model of Innovation

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Members, National Innovation Councilwww.innovationcouncil.gov.in

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NInC

State InC

Sectoral InC

Councils Inclusive

Innovation Fund

Industry Innovation Clusters

National Innovation Scholarships

Tod Fod Jod Centres Innovation Portal Courts of

Tomorrow

Grand Challenges

One MP One Idea

Science Museums

Global Innovation Roundtable

National Knowledge Network

Open Gov Platform

NInC Initiatives

www.innovationcouncil.gov.in

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Our Story of Going Social !

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May2011

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May2011

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Dec201

1

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http://twtrland.com/profile/pitrodasam

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Engagement

Crowdsourcing Ideas and

Talent

Institutionalisation

Image Credit: http://www.captivate.ie

Experiments!

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Engagement• Twit Con #DoI• Twit Con #Innovation• Public Lecture on NKN• Hangout #12thplan

Crowdsourcing Ideas and Talent• Hackathon on

#12thplan

Institutionalisation• NInC• Planning

Commission• Prasar Bharti

Experiments!

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#DoI1st ever! Twitter Press Conference in

India

Moving with the times

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#DoI

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Sep 24

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2000+ Tweets800 Questions45 minutesAnswered: 50!

Trending in India < 15 mins!

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Sam Pitroda on Beautiful People

On the 1st ever Twitter Press Conference in India

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Our learnings: How 2 do - Twit Con!

1. Inform: atleast 2 weeks!2. Communicate: via multiple formats, platforms,

partners, media3. A day/ or 2 before: release video(s) on subject; announce

# Choose your # well Video: 2-3 mins; on subject of conference

4. On day: open Twit Con with 12-15 opening Tweets5. Duration: 75-90 mins6. Timing: very crucial; must be accordingly to target

audience; evenings better for global audience; (Days?)7. Tweet: Photos, audio, video; Links to your work, website8. Answer: Focus on subject; club similar qns;

RT Question - .@ answer

9. Analytics: very crucial for review, self-learning10. Still need a process to ‘filter questions’ (?)

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#innovation1st ever, Global Twitter Press

Conference

Moving with the times

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2nd Twitter Conference | Nov 2, 2011 #Innovation

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10 mins to go live!

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Tools fail you, while you are live!

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Twitter says, you have crossed your limit! Can’t Tweet… while you got 15 more mins

to go!

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We are done! Conclusion of the 1st Global Twit Con

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Presence on various SM Platforms: Twitter (87,000+), Facebook, YouTube, Flickr, Slideshare, etc.

Regular dissemination of information, news, events, etc. via Twitter, Facebook, Slideshare, Flickr and YouTube.

First ever (India, Global) Twitter Press Conferences

We have now standardized the use of Twitter (for taking questions) during webcasts, press conferences, events, etc.

To summarise, our experience with ‘Engagement’

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1st ever and largest public lecture over the National Knowledge Network

4 Lakh+ students

10 locations: 2 way

100+ locations: 1 way

Q&A: via @pitrodasam

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#12thplanNational Innovation Council and Planning

Commission

Moving with the times

Jan 07 Jan 08 Jan 11Idea ! Approval Execution

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Communicating the 12th Plan to India

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Why communicate the 12th Plan?

To create a shared vision for a new India

To create hope, enthusiasm and commitment towards the shared vision

To engage stakeholders to realise our shared vision

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The Plan through stories 10-15 video stories Videos of PM, DCH, PC Members 50 Slide Presentation on 12th Plan 25-30 Tweets to link all content

Chapter wise 7-10 Slide Presentation Infographics Tweets

All content on Planning Commission website Launch: 15th March – Google Hangout!

Plan for the Plan

New Formats

New Media

#12thplan

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Connecting the Dots

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The Plan 4 the Plan: Phases

Overview3 Themes

-----Limited Formats

Priority AreasPriority Initiatives

-----Additional Formats

Targeted Events

All 24 Chapters-----

More Events

4 Weeks – Pre-budget (Feb 21 - 28th)

5-8 Weeks – MarchGoogle Hangout Launch: 15th March

8-12 Weeks – April

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Hangout with the Planning Commission!

In-house (NInC, PC, NIC, DD, AIR)

< 10 days; Young team; ‘zero cost’

Social -> traditional 5+ live TV, AIR, Print

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Behind-the-scenes: Google Hangout on #12thplan

Watch the Hangout: http://www.youtube.com/watch?v=Y4EnP2JvCMY

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Crowdsourcing Ideas and Talent

#12thplan Hackathon‘Hack the plan’

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12th Plan Hackathon

1900+ registrations 200+ entries (team) 10 locations Virtual participation 36 hours Almost ‘zero’ cost Prizes won by 82

teams

Participating teams had to develop ‘communication material’ for the 12th Plan in the form of a) infographics b) short-films c) apps at the 36 hour

long Hackathon

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1.IIT Delhi2.Delhi University3.IIT Kanpur4.IIT Kharagpur5.IIT Madras6.IISc Bangalore7.IIIT Hyderabad8.University of Jammu9.TISS, Mumbai10.ALIGARH Muslim

University11.Online Participation

NKN connected all locations

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Facebook connected all participants

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Address by Mr Montek Singh AhluwaliaDeputy Chairman, Planning Commission

1100 – 1115 IST

Address by Mr Sam PitrodaAdviser to PM on Public Information Infrastructure and Innovations

1115 – 1125 IST

Presentation on the Hackathon 1125 – 1135 IST

Address by Head of the Institution 1135 – 1140 IST

Break: Participants start working on their entries

Sector Specific Interactions (Parallel sessions)

1400 – 1700 IST

Macroeconomic Framework 1400-1500

Urban Development; Education & Skill Development; Water & Environment

1500-1600 

Agriculture & Rural Development; Health; Energy

1600-1700

Break: Participants work on their entries

Hackathon Glimpses: Day 1

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Hackathon Glimpses: Inaugural Session

Watch the inaugural session at http://www.youtube.com/watch?v=pyI38IMusOQ

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Watch here: http://www.youtube.com/playlist?list=PLrUn0gzmIWLEpdrbwiQVE2A-QioB5unZn

Hackathon Glimpses: Sector Specific Presentation

Advisers of Planning Commission conducted sessions on various aspects/sectors of the Plan to brief the Hackathon participants via Google Hangout on Day 1

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Visit www.data.gov.in/hackathon

Hackathon Glimpses: Resources

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Visit www.data.gov.in/hackathon

Hackathon Glimpses: Toolkit

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Visit www.facebook.com/PlanComIndia

Hackathon Glimpses: Interactions via FB

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Media on the Hackathon

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BBC’s Coverage of the EventBBC had an exclusive Live Twitter Conference for Mr. Pitroda

and Mr. Ahluwalia on the subject of the hackathon on 5th March, 2013

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Many questions were received on the occasion via BBC, Planning Commission and Mr. Pitroda’s twitter

handles as well as their facebook pages.

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DD News Coverage DD had an interview with Mr. Pitroda on the 12th plan

Hackathon

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@PlancomindiaThe Planning Commission’s twitter handle was abuzz with activity where

participants and personalities both constantly tweeting update on the Event

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@pitrodasam

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Hackathon from our Participant’s viewThis was the hackathon story presented by one of our participants. For more on his coverage go to http://www.maktion.com/2013/04/12thplan-education-india-infographic.html

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2+ Years … Young Team at NInC Planning Commission

Many subject areas; DCH+Members+Sec+… Social Media Cell (Comm. Protocols, Priorities, etc.)

Prasar Bharti Sub-committee set up under Pitroda Committee,

which is looking at how PB can leverage new media – and institutional mechanisms to do the same

Towards Institutionalisation…

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Loads of media coverage (traditional via social) Twit Con; #12thplan – Hangout, Hackathon India, Internationally

Views: tens of thousands of views on YouTube, Slideshare

Followers: tens of thousands on T, F (PC)@PlanComIndia – 35 Lakh Toilets casePC’s confidence in its young team (opening up of

mindsets…)

RoI?

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Changing Information Formats, Communication Styles and New

Media

Moving with the times

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YESTERDAY: A Ministry makes an announcement (Scheme/Program/Policy) - which is 'X' pages long, gets translated into various languages and is then communicated via the Gazzette, letters, a press release and its website

TOMORROW: An announcement from the Ministry should probably come out in the following format:

1. Press Release – for print media and website

2. Infographic: Capturing essence of the communication in a snapshot

3. 3-4 minute Video to go on Youtube

4. 5-7 Tweets - Announcing policy and giving links for details

5. Post on Ministry’s Facebook Page

Institutionalisation: Social Media Team; Communication Protocols; etc.

Way to go!

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Connect with us…WEBSITES | PORTALS | REPORTS

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Websites

Adviser to PM on PIII: www.iii.gov.in National Innovation Council:

www.innovationcouncil.gov.inNational Knowledge Commission:

www.knowledgecommission.gov.inGlobal Innovation roundtable: www.globalinnovationroundtable.gov.inNational Knowledge Network: http://www.nkn.in/

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Portals

National Innovation Portal: www.innovation.gov.inIndia Biodiversity Portal:

www.indiabiodiversity.orgTeachers of India: www.teachersofindia.orgIndia Environment Portal:

www.indiaenvironmentportal.org.inIndia Energy Portal: www.indiaenergyportal.orgIndia Water Portal: www.indiawaterportal.org

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twitter.com/pitrodasamfacebook.com/pitrodasamslideshare.net/pmpiiiflickr.com/photos/71175052@N04/youtube.com/iii

Social Media

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National Innovation Council’s Report to the

People

Visit www.innovationcouncil.gov.in to download the reports

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Thank Youwww.innovationcouncil.gov.in