Experiential Learning Lectures, Davangere

Experiential Learning Lectures,ELL.


Management for All


Born at 6.30pm on 19 th May 2012, at the Pergola, The Kere , Davangere .


AN ACADEMIC EXPERIENCE

EXPERIENTIAL LEARNING LECTURES

FaceFace--offoffWith

Sanjay Sahay Sanjay Sahay

FaceFace--offoffWith

Sanjay Sahay Sanjay Sahay Sanjay Sahay Sanjay Sahay A Thought Leader

onon

InnovationInnovation

Sanjay Sahay Sanjay Sahay A Thought Leader

onon

InnovationInnovation

Because the people who are crazy enough to thinkthey can change the world are the one’s who do.

•Passion for Perfection•Creativity with Technology

•Revolutionized six industries: personal computers, animat edmovies, music, phones, tablet computing and digitalpublishing

Completely transformed the way we live and think

Structure

• How it all started?

• Why Experiential Learning Lectures?

• ELL Module• ELL Module

• Innovation: Definition, Role of Ideas, History

• Principles of Innovation

• Process of Innovation

• Knowledge Layers

• Design

Structure

• Innovation Life Cycle

• Diffusion

• Case Studies• Case Studies

1. Police IT,

2. Kundawada Kere,

3. Proposed University Examination System

• Conclusion

ELL- How it all started?

Why ELL

� Based on the concept of providing the right blend

of theories of management principles and the

practitioners experience out of project execution

� Best method of learning at the decision making � Best method of learning at the decision making

level

� Can fall back on the Practitioner for consultancy

support as well

� Resource base for lot of similar projects or

customization across projects

ELL

� We all have the Practitioners experience and

expertise to become ELL resource persons

� Hope to make it a movement

� To cover all sectors of human existence

Today’s delegate composition is the reflection of � Today’s delegate composition is the reflection of

this wish

Will you all help create a knowledge based Will you all help create a knowledge based Will you all help create a knowledge based Will you all help create a knowledge based

society?society?society?society?

We are moving towards a We are moving towards a We are moving towards a We are moving towards a

knowledge based worldknowledge based worldknowledge based worldknowledge based worldknowledge based worldknowledge based worldknowledge based worldknowledge based world

Either we align or we perishEither we align or we perishEither we align or we perishEither we align or we perish

Innovation in Class

ELL AS A PRODUCTELL AS A PRODUCTELL AS A PRODUCTELL AS A PRODUCT

The future of a lecture seriesThe future of a lecture seriesThe future of a lecture seriesThe future of a lecture series

Experiential learning

“Experiential learning takes place when a person

involved in an activity looks back and evaluates it,

determines what was useful or important todetermines what was useful or important to

remember, and uses this information to perform

another activity.”

John Dewey.

Do

Experiential Learning ModelExperiential Learning ModelExperiential Learning ModelExperiential Learning Model

1EXPERIENCE

the activity;perform, do it

2SHARE

the results,

5APPLY

what was learned Do

ReflectApply

the results,reactions, and observations

publicly

3PROCESS

by discussing, locking at the experience;

analyze, reflect

4GENERALIZEto connect theexperience to

real worldexamples

what was learnedto a similar or

different situation;practice

Key Phrases for leader:• “Sit on your Hands,” • observe• facilitate to the “bigger picture.”

Experiencing: Key Concept - Planning for discovery

Action Step: Attention on the Learner Action Step: Attention on the Learner Action Step: Attention on the Learner Action Step: Attention on the Learner

1EXPERIENCE

the activity;perform, do it

Key Objectives are discovery oriented:• to explore • to examine• to construct• to arrange

Do

ReflectApply

Sharing: Key concept - Responding Key

question - “What happened?”

Processing: Key concept - Analyzing Patterns

Key question - “What’s important?”

Personal and Group Reflection StepsPersonal and Group Reflection StepsPersonal and Group Reflection StepsPersonal and Group Reflection Steps

Do

ReflectApply

2SHARE

the results,reactions, and observations

publicly

• use open-ended questioning to stimulate thinking and feeling

• encourage “pair-share” and large group share

• allow adequate process time to include sharing

Leader’s role:

3PROCESS

by discussing, locking at the experience;

analyze, reflect

Generalizing: Key concept - inference

Key question - “So what?”

Leader’s role: to guide youth in making connections between personal inner meaning of the activity and the broader world.

Connection and Application StepConnection and Application StepConnection and Application StepConnection and Application Step

Do

ReflectApply

5APPLY

what was learnedto a similar or

different situation;practice

Applying: Key concept - application

Key question - “Now what?”

Leader’s role: to facilitate youth finding ways to use what they have learned in new situations.

4GENERALIZEto connect theexperience to

real worldexamples

Do

Experiential Learning ModelExperiential Learning ModelExperiential Learning ModelExperiential Learning Model

Experiencethe activity;

Perform,

“Do it”

1

Sharethe results,

reactions, and

2Applywhat was learned

to a similar or

5

Do

ReflectApply

reactions, and observations

Publicly

“What happened”

Processby discussing,

analyzing, reflecting“What’s

important”

3Generalize

to connect theexperience to

real worldExamples

“So What”

4

to a similar ordifferent situation;

Practice“Now What”

What is INNOVATION???

Innovation is the creation of better and effective

products, processes, services, technologies, or

ideas that are accepted by markets, governments

and society

INNOVATION FOR WHOM

These hands symbolizes the end user studied differently by large number of R& D and business development teams across the globe.

World’s Great Innovators

Page & Brin Bill Gates Sam Walton

Steve Jobs

Page & Brin

Kiichiro Toyoda

Bill Gates

Akio Morita

Sam Walton

Richard Branson Gordon Moore Jeff Bezos Michael Dell Pierre Omidyar

…what made them different is question?

They had a new

idea

� A "new" idea is a combination of old elements.

� ' It is your ability to combine ideas in a unique way or to make useful associations among ideas.

History

� Derives from Latin word innovatus which

means “to renew or change”

� First researcher : Gabriel Tarde who defines it

as series of 5 steps:as series of 5 steps:

1. First knowledge

2. Forming an attitude

3. Decision to adopt or reject

4. Implementation/use

5. Confirmation of decision

InnovationInnovation is a process of taking new ideas to satisfied

customers. It is the conversion of new knowledge into new products and services.

Innovation is about creating

value and increasing efficiency,

"Without innovation, new products, new services, and new ways of doing business would never emerge, and most organizations would be forever stuck doing the same old things the same old way."

value and increasing efficiency,

and therefore growing your

business.

Principles of Innovation

� Ideas are fragile

� Ideas are organic

� All ideas have value and should be given a hearing

� The originator of an idea needs originator of an idea needs originator of an idea needs originator of an idea needs assistance in idea assistance in idea assistance in idea assistance in idea enhancement enhancement enhancement enhancement and in promoting the idea internally

Principles of Innovation…

� The originator is the initial originator is the initial originator is the initial originator is the initial advocate of an idea and should advocate of an idea and should advocate of an idea and should advocate of an idea and should be actively involved in its be actively involved in its be actively involved in its be actively involved in its be actively involved in its be actively involved in its be actively involved in its be actively involved in its developmentdevelopmentdevelopmentdevelopment.

� Only ideas which have been enhanced to demonstrate potential value will be brought to management.


� Both marketing and technical issues need to be addressed in the development of an idea.

� Differences among people � Differences among people constitute a strength, not a weakness.

� A mediator is often necessary to facilitate the communication of people from different cultures and who may possess clashing personalities.


� Risk taking ability. Without risk no innovation can become a reality

Inclusion: ability to satisfy needs � Inclusion: ability to satisfy needs of present as well as distant customers thorough fulfilling their needs.

� Adoption: It is the greatest test of Innovation.

Process of Innovation

� The Innovation process can be depicted as a series of funnels each getting progressively smaller.

� Typically sixty ideas into the top funnel only produces just one innovation.

� The funnels are labeled as the four phases in the process - idea generation, idea screening, feasibility and implementation.

Effectiveness Criteria for an

Innovation process

� Implement a few ideas at regular intervals

� Ensure feedback takes place - there must be

communication channels to originators.

� Screening system should be simple, understood by

everyone

� Ensure the system is promoted

� Transform ideas into reality at a reasonable speed - if

the system is too slow we may be too slow to react to

the market pace and turn off idea originators.

Knowledge Layers of Innovation

Adaptive Layer

Existential Layer

Experiential Layer

Design

Design is the ability to Design is the ability to

move from the existing

to the preferred

The Desired Future

Design in the makingDesign in the makingDesign in the makingDesign in the making

The Present

The Desired Future

prototype

prototype

prototype

The object of design can be

a thing, service, experience,

Design is a way of taking thejourney to the desiredfuture

D

E

S

I

G

N

The Present

prototype

Design embeds disruptiveinnovation as anorganizational process

a thing, service, experience,

organizational structure,

strategy, doctrine, or set of

operational guidelines

N

E

D

INNOVATION LIFE CYCLE

Idea Generation Selection Execution Commercialization







DevelopNew ideas



Ideas and innovations

from inside the from inside the organisation

patents and innovations

from outside the organisation

DevelopNew ideas







DevelopNew ideas







SelectSuccessful

Ideas

DevelopNew ideas







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Ideas

DevelopNew ideas

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Ideas

Prototypes and

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FORMS OF INNOVATION

• Radical Innovation• Radical Innovation

• Incremental Innovation

Forms Of Innovation

Radical Innovation Incremental Innovation

Diffusion of Innovation

� Diffusion is the process by which an innovation is Diffusion is the process by which an innovation is Diffusion is the process by which an innovation is Diffusion is the process by which an innovation is

communicated through certain channels over time communicated through certain channels over time communicated through certain channels over time communicated through certain channels over time

among the members of a social systemamong the members of a social systemamong the members of a social systemamong the members of a social system

� It is a theory that seeks to explain how, why, and at

what rate new ideas and technology spread

through cultures

� It is a 5 stage process viz., Knowledge,

Persuasion, Decision, Implementation,

Confirmation

Five Stages in Decision

Innovation Process

Diffusion

Knowledge Persuasion DecisionDecisionDecisionDecision

Reject

Accept

Implementation Confirmation

Stage 1 - Knowledge

� In this stage the individual is first exposed to an

innovation but lacks information about the innovation but lacks information about the

innovation. During this stage of the process the

individual has not been inspired to find more

information about the innovation.

Stage 2 - Persuasion

In this stage the individual is interested in the � In this stage the individual is interested in the

innovation and actively seeks information/detail

about the innovation

Stage 3 - Decision

� In this stage the individual takes the concept of

the change and weighs the the change and weighs the

advantages/disadvantages of using the

innovation and decides whether to adopt or

reject the innovation. Due to the individualistic

nature of this stage Rogers notes that it is the

most difficult stage to acquire empirical

evidence

Stage 4 - Implementation

� In this stage the individual employs the

innovation to a varying degree depending on the innovation to a varying degree depending on the

situation. During this stage the individual

determines the usefulness of the innovation and

may search for further information about it

Stage 5 -Confirmation

� Although the name of this stage may be

misleading, in this stage the individual finalises misleading, in this stage the individual finalises

his/her decision to continue using the innovation

and may end up using it to its fullest potential

Ecology of Innovation

� Seed cant become a tree in a desert

� Life of an idea depends upon the surroundings, � Life of an idea depends upon the surroundings, time and the culture

� Infosys could get English educated cheap, young work force due to demographic transition in India

Risk and Innovation

� Risk and innovation results in entrepreneurial

capabilities

� Venture capitalism concept is nothing but

reward to innovative but risky idea

� Best example: Steve Jobs

Customer’s needs

� What it needs to make an innovative product which is acceptable to different sections

� Think about designing an I PAD……..� Think about designing an I PAD……..

� Why to have a separate camera, mobile, computer, song player, GPS etc.

� Innovation is bringing all these needs in one place.

� This is innovation.

I Pad

� 64 GB space

� High resolution display

� Wifi, bluetooth

� Video camera, recording� Video camera, recording

� Sensors

� Speakers, microphone

� GPS

� Audio play back

� TV and video player

� Mail attachments support, language support

A few thoughts of mine

� Creativity and Passion is at the heart of innovation

� Integration of technologies and softwares is the mantra

� Appropriate technology is a mirage� Appropriate technology is a mirage

� One ERP, One India

� Technology is the enabler and not the driver

� This is innovation.

`

Time for a little Time for a little

Tea Break

Case Studies

�Successful- Police IT

�Evolving- Operation Kundawada�Evolving- Operation Kundawada

Kere

�Proposed-University Examination

System

Why an ERP?

Why this metamorphosis?

The ERP

ERP Characteristics

An integrated system that operates in real time (or next to real time), without relying time (or next to real time), without relying on periodic updates.

ERP Characteristics

• A common database, which supports all applications

• A consistent look and feel throughout each module

• Installation of the system without elaborate application/data integration by the Information Technology (IT) department

Police IT ERP

Comprehensive ERP system providingComprehensive ERP system providingseamless integration of the day to dayoperations of the Police Department

Police IT ERP

In its conceptualization, creation and roll out, it In its conceptualization, creation and roll out, it would have a pioneering impact in the way Police in India would go digital in the days to come

Police IT -Modules

• Crime• Law & Order• Traffic • Finance• Administration• Stores• Armed Reserve• Motor Transport• Training• Wireless• Forensic Science Laboratory• Executive Information System

Police IT 2OOO becomes an ERP

Police ITERP

Police IT 2000

Realization of the Software’s Potential

ERP

INNOVATION IN POLICE IT 2000

Application Training

• Unstructured to dynamically structured model• Established training centers to temporary need

based training establishmentsbased training establishments• Police IT development team assigned training

tasks• Training of Trainers• Manpower resources co-located at

geographically convenient locations based on Users needs

Application Training

• Simple to complex modules• One major push for the main crime module• More than 6000 users trained in less than one • More than 6000 users trained in less than one

month• Training in local language• Trainer trainee relationship• Respect provided to human resource with

knowledge irrespective of rank

Creation and maintenance of Broadband Networking

Concept of a Core Team

Systems Admin.

Prep.TrainingMCSE CCNA

Creation and maintenance of Broadband Networking

Empowered to do

Accept the responsibility

Maintain the interest

Create the desired

capability and sustain

Creation and Maintenance of Broadband Networking

Today the Karnataka State Police Wide Area Network is the

only Broadband Network in the country, fully functional inonly Broadband Network in the country, fully functional in

the internal security sector, connecting 1439 locations on

MPLS, VPNoBB and Internet leased line and running a fully

functional ERP for the last two years.

Maintained by departmental human Maintained by departmental human Maintained by departmental human Maintained by departmental human

resources with a demonstrated capabilityresources with a demonstrated capabilityresources with a demonstrated capabilityresources with a demonstrated capability

Kundwaada Kere- Davangere’s Pride

Innovation comes out of Passion and Clarity of Purpose

Kundawada Kere- Davangere’s Pride

Innovation comes of Passion and Clarity Of Purpose

A SINGLE BLUEPRINT

Kundwaada Kere- Davangere’s Pride


A team by design and not default


Innovation comes out of Passion and Clarity of PurposeKnowledge Base is at the base of

Innovation



A One of Its Kind Business Model

Mentor to Guide


Mixed Pressure GroupInvolvement of all



It is all in the field



Sanctity of Expert Advice



Innovation needs required momentum



Innovation needs required momentumThe long road ahead

University Examination SystemUniversity Examination SystemUniversity Examination SystemUniversity Examination System

Major OverhaulMajor OverhaulMajor OverhaulMajor Overhaul

Kuvempu University Answer Script Scandal

• 14/15th May, Night

• 6 Accused arrested• 6 Accused arrested

• All accused are assistants




Modus changing original answer sheets

1.At the time of encoding the answer1.At the time of encoding the answer

2.Taking away all the answer sheets to their

house and changing inside portion keeping

outer page intact before encoding

3.Striking off the serial number of the original

answer sheet & sticking on fake one & mix it

in the original bundle




Issuing Fake Marks Card/Degress

1.Issuing fake degree and marks card for 2 1.Issuing fake degree and marks card for 2

lakhs per person

2.Changing marks in Base Registers, prompting

authorities to issue modified marks

3.Completely fake degrees by pilfering original

blank marks card/degrees. Pilfered

holograms also




• Most interesting is that they undertake • Most interesting is that they undertake

services for verification of document when

the employer sends them to Univ. for

verification

• They hijacked letters which were sent by

employers to the Univ. and used to sent fake

letters on behalf of the Univ/colleges



INTEGRATED UNIVERSITY EXAMINATION

MANAGEMENT SYSTEM

Comprising of the following modules:

• Creation, collation, storage, transfer and

printing of question paper at the examination

hall

• Evaluation and tabulation

• Creation of Base Registers, printing of marks

card, dispatch etc

• Creation of a Univ Records Section, full digital as

a separate entity

Customer/End User is at the center of the Customer/End User is at the center of the Customer/End User is at the center of the Customer/End User is at the center of the

UniverseUniverseUniverseUniverse

• His needs at the existential level

• Improve his living• Improve his living

• Citizens for the Government

• Walkers/picnic goers for Kundawada Kere

• Photographers/ BirdWatchers/Researchers

Creativity and Creativity and Creativity and Creativity and

Passion are at the Passion are at the Passion are at the Passion are at the

heart of heart of heart of heart of

InnovationInnovationInnovationInnovation

Thanks for your Thanks for your Thanks for your Thanks for your

Time Time Time Time

andandandand

PatiencePatiencePatiencePatience

Experiential Learning Lectures, Davangere

Technology

knowledge based worldknowledge

knowledge based society

key concept planning

key objectives

key phrases

class ell

practitioners experience

academic experience