Expect the Best!
Jan 18, 2016
Expect the Best!
Industry Statistics 85% of SMB customers are over trunked and have no idea what their true utilization is on a monthly basis.
75% of Executives surveyed feel IT leaders/partners should be more involved in strategic business discussions.
There are thousands of cloud voice solutions in the market. How do you pick the right one? Should you move to the cloud or keep things onsite?
Brief Company History Founded in 1972
Certified Woman-Owned Small Business
Offer Premise-Based and Managed Hosted Cloud Phone Systems from Mitel, Avaya, Toshiba and Star2Star.
Assist Clients in Procurement of carrier services including local & long distance, internet access, WAN infrastructure, etc.
Mitel/Inter-Tel Partner since 1993 / Avaya Partner since 2012
In-House Certified Engineers that service the entire Northeast Market
Mitel Gold Dealer of the Year – North America
McEnroe Voice & Data’s Reach
-2 Locations Strategically Positioned to Serve You
Corporate Headquarters (Baltimore) 10955 Golden West Dr. Hunt Valley, MD 21031
DC/Northern Virginia Office (Tyson’s Corner) 7700 Leesburg Pike, Suite 117 Falls Church, VA 22043
Vertical Markets Served
Non-ProfitGreenpeaceAmer. Inst. for Cancer ResearchLiving LegacyBlind IndustriesARC of Baltimore
Hospitality and RetailBuffalo Wild WingsGreene TurtleRadcliffe Jewelers
MedicalRemedi Senior CareINOVA Health Care
AccountingDeLeon & StangKlausner & Bendler + Associates, PCBarkanic & Ames, LLC
EducationBoys’ Latin SchoolThe Odyssey SchoolThe Primary Day School
AssociationsAssoc. Advancement of Med. Inst.Futures Industry Assoc.Intl. Sleep Products Assoc.AACOM
Government (State/Local)Nuclear Regulatory CommissionPublic Safety
Products & Services
Business Telephone Systems & Applications
Managed Hosted Telephone Systems &Applications
Carrier Audits & Procurement
Video Conferencing & Collaboration
Video Surveillance & Structured Cabling
Digital Recording (Audio & Video)
Healthcare Solutions
Telecommunications
Digital, VoIP, & Hosted Solutions
• Multi-Site Networking
• Unified Messaging (VM to Email)
• Unified Communications (UC)
• Auto Attendant
• Mobility & “Twinning”
• Remote Teleworker Solutions
• Virtualization with VMWare
Telecommunications
Call Center Applications
• Call Logging & Accounting
• Call Recording
• Computer Telephony Integration (CTI)
• Interactive Voice Response (IVR)
• CRM Integration, Screen Pops Complete Carrier Audits and Assessments• T1 – PRIs – SIP – Internet Access
Video Conferencing & Collaboration
Digital Recording Systems
Call Recording• Workforce Management• Quality Control, and Liability Protection• Complete Screen Capture
MVD records MD State Police and 911 Dispatch Centers
Video and Audio Recording
• Public Safety Interview Rooms
• Child Advocacy Centers
Design & Planning
Value Added Sales
Application Engineering
Installation
Training, Support, Service
A Complete In-House Solution
Customer Service• 5-Year Parts Warranty with all new telecom systems
• 5-Year Software Assurance with all new telecom systems
• Most extensive warranty offered in our industry
• 24 x 7 x 365 Service Provided
• 2 Hour Guaranteed Emergency Response Times
• 24 Hour Non-Emergency Response Times
• Complete Project Management on all aspects of project by McEnroe Voice &
Data trained Project Coordinator
• TotalCare – Full Managed Service Offering
What is Driving the Industry
Convergence & Unified Communications
Mobility
Cloud Services
Managed Services
Lower Cost of Ownership
Why Choose McEnroe Voice & Data? Diverse and Comprehensive product offering
• Allows us to design the proper solution to fit the business environment
Project Management Team• Data collection & programming• Project Management software • In-House pre-testing • Live, on-site user and admin training
Personnel Expertise• Account Management• Sr. Engineers• Remote help desk support