Expanding and accelerating in new business domains Healthcare business Population aging in advanced nations, particularly in Japan, has created major social issues. These include surging healthcare costs and widening gaps in regional medical standards. The Ricoh Group entered the healthcare field 1 to help overcome these chal- lenges by drawing on its technological prowess. Here, our three key focuses are the medical imag- ing, healthcare information technology, and biomedi- cal domains. In medical imaging, we will develop diagnostic systems and services. They include measurement instruments that show the neural activity of the spinal cord and brain. In healthcare information technology, we will leverage information and com- munication technology, including telemedicine sys- tems that employ videoconferencing systems, to support hospital management and medical practice. In the biomedical domain, we will develop and com- mercialize bio-specimen and laboratory testing and peripheral systems with cell laminating 3D printers and other equipment. Community building Ricoh leverages its technological strengths and cus- tomer contact capability to deliver solutions and ser- vices that contribute to the development and growth of communities by enhancing security, comfort, and convenience. The summer 2015 opening of the RICOH Future House communication complex in Ebina, Kanagawa Prefecture, was part of that approach. By helping build communities, Ricoh will offer ideas for comfortable living and provide operational support, thereby extending its new business model to other areas and expanding the scope of its pursuits. Refer to our website 1 RICOH Eco Business Development Center www.ricoh.com/environment/eco_business_center RICOH Future House Science classroom Refer to these pages 1 Technological Strengths P.36 2 Sustainable Environmental Management P.43 Magnetoencephalograph showing the neural activity of the brain MFP resource recycling exhibit Eco business We aim to achieve around ¥100 billion in sales by fiscal 2021 by strengthening our environmental management and contributing to social sustainability through our businesses. We opened the RICOH Eco Business Development Center 1 2 in Gotemba, Shizuoka Prefecture, as part of that effort. As well as experimenting with eco technologies and rebuilding equipment, the RICOH Eco Business Development Center also publicizes information about environmental activities. It aims to create and expand eco businesses to materialize environmental management that evolves with customers. 30 Ricoh Group Sustainability Report 2016 06 VALUE CREATION 20 BUSINESS STRATEGY 32 VALUE DRIVERS 45 GOVERNANCE 53 DATA & PROFILE New Core Area