Exit Presentati on University of Miami School of Medicine Industrial Engineering’s Role in Health Care
Dec 29, 2015
Exit Presentation
University of Miami School of Medicine
Industrial Engineering’s Role in Health Care
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Future HealthCare Model
Objective:Objective: Lead the transition of the Clinical Care Process from a primarily manual system to a technology-driven paperless solution.
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• Recognizing the value of information
• Access to information
• Simultaneous access
• Online, real-time best practice protocols and alerts
• Managing interactions AND transactions
• Eliminate/reduce paper
• Eliminate manual processes to support the paper
• Time costs
• Creating a collaborative business environment
• Integrating business process and data
What are the Issues?
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Challenges for Physicians
• Concern re: time sink for on-line interactions• Solutions must decrease physicians’
time or increase revenue
• Legal liability concerns• Confidentiality requirements• HIPAA regulations
• Critical mass of connected patients
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Challenges for Patients
• Engaging, understandable, useful functionality
• Security (both real and perceived)• Confidentiality, authenticity
• Data sharing• Lack of universal identifiers• Lack of standard lexicon• Translation into lay language
• Need to provide tools to enable patients to make safe decisions regarding access, integration
• Functionality requires physician/health care provider connectivity
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Trends to Watch• By 2005, more than half of U.S. consumers will have
high household incomes, some college education, and access to a computer at home or work.
• Health care consumers of the future will be more actively involved in making decisions about the health care they receive. They will expect:
• high levels of choice • control • consumer service • interaction with health care providers, and • access to information
• They will use the Internet to help meet those expectations.
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•Single point of clinical integration (patient centric)
•Document management, imaging and image enabling
•Computer generated report processing (COLD)
•Automation of business processes
•Provides automated data storage management
•Closed loop emergency room
•Foundation for Enterprise Resource Management (ERM)
•Add value to our applications
UM Electronic Medical Records Strategy
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UM Information Integration Strategy
EDI/XML
Standardized
Forms
On-line ApplicationProcess driven
Data/Info
Customized Views
Paper/Image/FAX
Capture/Archive
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UM Information Management Vision
Create/capture Create/capture any data once any data once
and at the sourceand at the source
Manage andManage andsecuresecure
informationinformation
Distribute toDistribute toany user atany user atany locationany location
Store and retainStore and retaininformationinformation
Retrieve anyRetrieve anyinformationinformation
related to needrelated to need
Present/viewPresent/viewanyany
informationinformation
Patient InformationTransactional DataInternet IntelligencePatient AccessBusiness DocumentsEnterprise Information
Medical RecordsBilling/Collections
Managed CareAdministrative Decision
MakingEnterprise Intelligence
Data Warehouse
Clinical Management
Workflow
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UM Clinical Integration Vision
Clinical Data, Business Data, Forms, Paper,
Documents, EDI, Phone, FAX,
Web
Registration
Appointment
ClinicalMgmt.
Pharmacy
Decision Support
Lab
Radiology
EMPI
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UM - Systems Integration Model
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University of Miami School of Medicine
Industrial Engineering’s Role in Health Care
•Automate the care process•Connect the health care professional
•Structure the knowledge•Close the loop