ExeQUniversityContent

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Step into learning.Enter ExeQServe’sUniversity forExecutives.



We will train you.

We will equip you.We will transform you.

Unit 2108 88 Corporate Center SedenoSt. Salcedo Village Makati CityCall us at 8933199 or 6974071

Email at [email protected]

Enroll in our 10-course Executive Basicsprogram today!

You will learn the ten basic skillshat can transport you into higherpheres in your career.


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S The concept of Planning, Organizing, Leading

and Controlling are the most classic tools of management. Every manager should knowhow to use these for best results.

In this workshop, we aim to equip managerswith these basic tools and skills. We areemploying highly interactive and integrativeactivities to help participant absorb thelearning. We are also utilizing Re-entryaction plans to help them contextualize thelearning materials and pinpoint where they

can possibly apply their learning.

In order to be effective in their work,Managers need to apply basictools for establishing a roadmaptowards the achievement of goals,organizing people and work for

efficient performance, leading andmotivating people, settingperformance parameters andmanaging performance.


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As a key representative of your company,it is critical that you too invest in yourprofessional image to be consistent with

that of your company’s.

This workshop helps you create an imagethat befits your organization, your role,your goals and objectives. You will

learn how to use your strengths andunique qualities and project your bestthrough the way you present yourself and communicate to others!

Does your company

invest heavily in theirimage throughadvertising,marketing and even intheir office furniture?If so, they believe thatimage is one key

differentiation factorto set them apart

from competition.



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But we can't have more time...

Time is constant and beyond our control,each moment that passes is a momentlost. There is however, a way to for usto accomplish more with the time thatis available to us. This workshop aims

to help participants acquire the rightmindset towards themselves and thethings around them in relation to time.It also aims to equip participants withpractical tools and techniques toprioritize and organize the things theyneed to do in order to make effectiveuse of their time.

How many times have we wondered why timepassed by before our very eyes without usaccomplishing anything significant? We oftenfeel frustrated and stressed because no matter

how much we try to pursue the so many goalsthat we have, and no matter how we engrossourselves with work, there just isn't seem to beenough time to accomplish what we want to thepoint that we wish we have more of it.



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OBJECTIVES: The following are the development objectives of the

workshop. At the end, participants will be able to:

• Enumerate the common stumbling blocks faced bymembers of project teams and prescribe ways by

which these may be managed or avoided• Describe the project management structure around

which the process will revolve• List down the stages involved in managing projects

and explain the process that goes into each of them

• Work on a “canned case” scenario using theproject management approaches learned

• Work on a “live” on-the-job case by putting the

project management concepts to use

Project Management

Essentials teaches a practicalapproach to the successful

implementation of plans andprojects. This is designed forthe members of anyorganization whose rolesinvolve working with teams,as well as those members

who are given the soleresponsibility to deliver theresults as individualcontributors.



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According to Stephen R. Covey, communication is the mostimportant skill in life. Whatever profession we are in,

whatever position we hold, we need to be effectivecommunicators. The need for effective communicationheightens when we are expected to deliver top qualitycustomer service. Whether our customers are externalor internal, we need to communicate with them toensure that we have a clear understanding of theirneeds. We should deliver these needs in a manner thatmeets or exceeds their expectations.

• At the end of the program, theparticipants are expected to:

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have a basic understanding of theprinciples for effectivecommunication and how to applythese principles in their workplace;

• have a higher awareness of the waythey communicate, areas of self-improvement, and techniques to becontinuously improvingcommunicators;

• gain more confidence in their

communication skills, particularly inthe written media; and

Communication is to people as

water is to fish!





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Strong collaboration betweenHR and Line management iscrucial to the success of organizational endeavor toalign people with goals. Inorder for this strategicpartnership to work, HR andthe line should have a sharedknowledge about their HR-related responsibilities in thesame way that HR needs to

align all its actions with thegoals of the organization andin consideration of thenuances of businessoperations.

HR is not a department; it’s a shared responsibilitybetween the people in charge of HR and the oneswho are directly responsible for theirperformance, the Line Managers andSupervisors. To think that this is not true is torisk having disjointed efforts to align people with

organizational goals.


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An important ingredient in the success of anybusiness is good selling. Without it, many salesare lost – sales that may mean the differencebetween success and failure. This program willshow participants and help them demonstratecreative selling techniques.

This workshop will equip sales makers with theessentials of the selling process as a vitalcomponent of business operation. It will givethem an understanding and appreciation of theattitudes and values that provide a winningsales edge using the time-tested “Formula forSuccess.”

Persuading customers to part with their

money may not be easy, but the actualprocess is a straight forward one.Whether one is selling to business or

individual customers, the rules remainthe same. Identify targets, understandcustomers’ needs, then sell the benefitof your products, handle objectionsand then close the sale. What happensas the process progress spells thedifference between selling and notselling.



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The goal of this workshop is toequip the employees with a

more in depth understandingof the customers and theirneeds and tools they can useto meet and exceed customerexpectations.

According to one US research, high performing organizations are

highly customer-centered. Yet research also shows that customersatisfaction levels have been declining steadily. Most attempts toimprove customer service are too narrow and superficial. They fail

to focus the organization's culture and core processes on servingcustomers. That's why 50-70% of these programs consistently fail. This happens because many companies hinge their customerservice effort on training front liners on how to be friendly withcustomers and nothing else. That’s why we see many customersnowadays being greeted loudly but insincerely by deadpan frontliners who knew how to do it but are not properly motivated to doso. Add to the aggravation the friendly front liner who tells thecustomer that the service/product she requested is unavailable. Itis as if they do not know that training is only useful if all other

conditions for establishing a service culture are met.



You decide.u have the freedom to choose which course to take or get the full package and

njoy generous discounts and surprise gifts.

BASIC COURSES Management Basics

Professional Image Basics

Time Management Basics Project Management Basics

Business English Basics

Presentation Basics

HR Basics

Brand Marketing Basics

Sales Basics

Customer Service Basics

Fees

10-course

program atPhp35,000 only VAT inclusive

Flexible paymentscheme

Flexible course plan

Exclusivemembership toexeQLink

Per session atPhp3,999 VAT inclusive

Exclusivemembership toexeQLink

CLASS SCHEDULE

Every 3rd

Thursday of themonth

8am-5pm

Venue TBA

*Changes on schedule will be

announcedClasses start on FEBRUARY 17, 2011



Enroll now.asses start February 17, 2010

Your Name:

___________________________________________________

Name of Firm/Organization:

___________________________________________________

Office Address: ___________________________________________________

Office Phone:

___________________________________________________

Office email address:

____________________________________________________

Mobile: ___________________________________________________

Facebook:

____________________________________________________

MODE OF PAYMENT

Cash

PDCs

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