EXECUTIVE’S GUIDE TO ( DISASTER RECOVERY AS A SERVICE )
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EXECUTIVE’S GUIDE TO
( DISASTER RECOVERY AS A SERVICE )
Even a minor incident can be a major disaster for your business if you lose access to your systems.
DISASTERS HAPPEN
PROBABLY MORE OFTEN THAN YOU REALIZE
On average, U.S. businesses experienced more than 27 hours of unplanned downtime per month in 2015.
25%
22%
22%
10%
11%
10%
Most CommonReasons ForData Center
Outages
THE CAUSES ARE MANY
UPS FAILURE CYBERCRIME HUMAN ERROR WEATHER RELATED FACILITIES FAILURE (WATER, HEAT, AC)
OTHER
$60,000
$158,000
$400,000
MANUFACTURING HEALTHCARE RETAIL
THE COST TO BUSINESS IS HIGH
Average Annual Revenue Lost in Midsized OrganizationPer Year By Industry
WORK GRINDS TO A HALT
AnnualAggregate
Cost:$700 Billion
COST TO FIX REVENUE LOSS PRODUCTIVITY LOSS
5%
17%
78%
41% OF IT PROFESSIONALS
BELIEVE THEIR JOB WOULD BE AT RISK
IF RECOVERYTIME EXCEEDED
24 HOURS
THESE COSTS CAN ALSO GET PERSONAL
THE COST OF DOWNTIME IS INCREASING
Average Cost of Data Center Downtime( IN THOUSANDS )
$690
$740
2014 2016
70% OF IT PROFESSIONALS SAY
DISASTER RECOVERY PLANNING IS
A PRIORITY
PLANNING IS VITAL
YET, MANY FAIL TO DO SO
13%Don’t Have a
Disaster Recovery Plan
33%Test Their PlanRarely If At All
62%Test Once a Year
or Less
14%Don’t Use
Offsite Resources
TIME AND MONEY ARE OFTEN OBSTACLES
65%
STAFF TIME / RESOURCE CONSTRAINTS
64%
BUDGET CONTRAINTS
YOUR BUSINESSDOESN’T HAVE TO
BECOME A STATISTIC.
TWO TERMS YOU NEED TO UNDERSTAND
RTORECOVERY TIME OBJECTIVE (RTO)
The window of time between a disruptiveevent and a return to operational status
with data restored
RPORECOVERY POINT OBJECTIVE (RPO)The amount of time, e.g., 30 minutes, 24 hours, etc…
for which it is tolerable to lose data should a disruptive event occur
SET YOUR OWN TARGETS
of Respondents Say Their Acceptable RTO is74% LESS THAN 24 HOURS< 4 HOURS < 8 HOURS < 12 HOURS < 24 HOURS
20% 16% 15%23%
2X
SET YOUR OWN TARGETS
of Respondents Say Their Acceptable RPO is54% LESS THAN TWO HOURSREAL TIME < 15 MINUTES < 1 HOUR < 2 HOURS
3% 6% 16%29%
2X
HERE’S A TIP
COSTS BENEFITS
Prioritize your mission critical applications.Setting separate RTO’s and RPO’s
for each can help you balancecosts against benefits.
YOU HAVE MANY OPTIONS
PUBLIC CLOUD HOSTED CLOUD
COLOCATION ON-PREMISES DATA CENTER
THE CLOUD IS BECOMINGINCREASINGLY POPULAR
FACTORS MOTIVATING INTEREST IN CLOUD-BASED DISASTER RECOVERY
Provides a DR Solution that is Easy to Deploy and Manage
Reduce Overall Costs of a DR Solution
Expand DR Coverage Beyond Primary Data Center/Headquarters
Easy End User Access to Desktops for
Operational Continuity
Utilize a DR Solution with Flexible Terms
Shift to Opex Versus Capex Spending (I.E. Cloud Model) 10
14
22
18
22
26
28
40
41
46
46
49
35
36
30
23
26
21
18
9
6
10
5
3
8
2
1
3
1
2
39%
54%
63%
64%
68%
75%
% CRITICAL/VERY IMPORTANT
CRITICAL VERY IMPORTANT SOMEWHAT IMPORTANT NOT VERY IMPORTANT NOT AT ALL IMPORTANT
DISASTER RECOVERYas a SERVICE
( DRaaS ) is the replication and hosting of a physical or virtual servers by a third-party to provide failover in
the event of a man-made or natural catastrophe.
WHAT IS DISASTER RECOVERY AS A SERVICE?
ONLY 3% OF RESPONDENTS
USING DRaaS REPORTED NOT REALIZING THE RTO AND RPO LEVELS
SPECIFIED WITHIN THEIR SLAs
WHATEVER YOUR PLATFORM, DRaaS PAYS OFF
THE BENEFITS OF DRaaS ARE NUMEROUS
RTO’s OF 15 MINUTES OR LESS VIRTUALLY ELIMINATE DATA LOSS
REDUCED CapEx( no hardware infrastructure )
REDUCED OpEx( no facilities to manage )
IN FACT, DRaaS MAY BE ONE OF THE BEST INVESTMENTS YOU CAN MAKE
OUTSOURCING COST-SUCCESS RATE FOR COMMONLY OUTSOURCED FUNCTIONS
Disaster Recovery
Desktop Support
Help Desk
Web/E-commerce
Network Operations
Database Administration
Application Hosting
Application Maintenance
Data Center Operations
IT Security
Application Development 42
59
61
63
63
66
69
69
74
86
92
PERCENT OF ORGANIZATIONS
EXECUTIVE’S GUIDE TO
( DISASTER RECOVERY AS A SERVICE )
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