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Moving out of the social silo Socializing Tieto’s digital workspace to enable employees to experience the value in enterprise 2.0
Philipp Rosenthal Future Office Evangelist Tieto, Digital Business Consulting [email protected]
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n The leading IT service company in Northern Europe providing IT and product engineering services.
• Highly specialized IT solutions and services complemented by a strong technology platform. • Trusted transformation partner, close to customers’ businesses.
Operations in close to 30 COUNTRIES
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We live up to our values.
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We work together.
We are committed to quality.
We learn and grow.
We care for our people and customers.
Leadership & management create the environment for enterprise 2.0.
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At Tieto there is a lot going on.
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… but how to keep a grip on it?
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Taking people by the hand & change the way of working.
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Key challenges for information work.
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Distribution Retrieval
Enrichment Transparency
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Introducing new opportunities.
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Share information 1:many
Follow people and sources
Tag Like
Comment The content cloud
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Our goal for the change.
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We want employees to learn how…
… to take responsibility
Share information in a way
so that it’s findable
… to stay on top of complexity
Keep a grip on more than one source of information
… to create new connections
Get inspired by new input
and new people
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SOCIAL SILO
Get out of the social silo.
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SOCIAL ISLANDS
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The socialized workspace.
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Project work and business operations Product management
Business development
Partner management
Solution knowledge (Corporate DNA)
Marketing & Sales
Services for collaboration, communication, networking and Information enrichment inspired by social media techniques
X-border connections
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Best Practice #1
Est. 1999
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Keeping a grip on various sources. RSS is the easiest way to personalize and structure the personal information portfolio.
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Best Practice #2
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Share. Retrieve. Connect.
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Sharing w/t spamming.
Active networking.
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#: source of inspiration.
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New thoughts and perspectives
New sources of inspiration
Inspiration to extend my personal network
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Multiple sources – one hub.
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RSS-feed based stream
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TODAY • Corporate News • Service Alerts • Organizational Information • Tieto Academy • Job Offerings
TOMORROW • Workspace Updates • New Documents • Workflow Notification
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Activity stream
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PEOPLE I follow • Likes • Links • Questions • Comments • Status Updates
TOPICS I follow • Tag updates • Questions • Comments • Status Updates
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Tieto Social Intra at work…
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Social interaction with intranet content
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Potential new network connections
Add the article to a content cloud
Will be displayed in the follower’s stream
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Comment
„Like“
Tag
Interaction with content
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Comment
„Like“
Tag
The network’s interaction with content
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Collected actions on the TOPIC page (can be followed)
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The content cloud Everything and everyone around a topic on one page…
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Inspiration & knowledge transfer
Potential new network connections
Best practice promotion
Reports, presentations & research
Sharing useful content
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We want employees to learn how…
… to take responsibility
Share information in a way
so that it’s findable
… to stay on top of complexity
Keep a grip on more than one source of information
… to create new connections
Get inspired by new input
and new people
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Long term goal: bridging generations.
Source: Transforming Into a Social Business (Tieto 2011) 30
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Philipp Rosenthal about.me/philipprosenthal @for_desire_it http://blogs.tieto.com/futureoffice