Excelência no Sistema de Melhoria Contínua Melhoria dos processos numa abordagem da cadeia de valor
Excelência no Sistema de Melhoria Contínua
Melhoria dos processos numa abordagem da cadeia de valor
Bosch in Portugal
Porto
Lisbon
Bosch Car Multimedia
Portugal - Braga
Robert Bosch - Lisbon
Bosch Security Systems -
Ovar / Lisbon
Bosch Thermotechnology -
Aveiro
BSH - Lisbon
Automotive Technology
Energy and Building Technology
Consumer Goods
Bosch Thermotechnology
1992 - European leader in gas-fired water heaters
1993 - Creation of development department
2007- Production of solar collectors
2004 - Centre of competence for domestic hot water, including electrical appliances
1996 - First licenses granted to third parties; start of production of boilers in Portugal
2009- Domestic Hot Water business unit set up
2011- Start of production of domestic hot water heat pumps
1977 - Foundation of Vulcano Luso Ibérica
1988 - Robert Bosch GmbH becomes major shareholder of Vulcano Termodomésticos SA – 90%
1998 - Robert Bosch GmbH acquires the remaining 10% of shares in Vulcano
From a CKD assembler to a Competence Centre
Bosch TT – Product Portfolio
Gas Instantaneous Water Heaters
Gas-fired Boilers
Heat Pump Water Heaters
Solar thermal systems
Value Stream Manager
Value Streams – Aveiro Plant
Role of the VSMgr
Benchmark activities
System CIP – follow up
Value Streams/ Value Stream Manager
- Water Heaters * - Boilers * - Heat Pumps ** - Solar **
Plant Manager is the VSM responsible for all Value Streams
* GWI + GZT represents 85%; ** Not considered in BPS assessment;
• Sets the targets / target condition for the value stream
• Leads and ensures / reviews the System-CIP process
• Derives System-CIP projects
• Deploys targets to functions
• Conducts process confirmations to develop people & processes
• Responsible for the BPS plant coordinator
• Promoter for benchmark activities
Role
Benchmark activities
System CIP – follow up
System CIP
True North
Vision
Business requirements
• 0 defects
• 100% value added
• 100% delivery performance
• JIT/ JIS
• Learning organization
True North
What is the contribution?
How to prioritize?
From the Business Requirements to the KPI
KPI tree
Value contribution
Results – Plant main KPI’s
Derivation of KPI from Business Requirements
KPI tree – Value contribution
System CIP
Inputs for System CIP
Story Line
System CIP Deliver – Make - Source
System CIP Cycle - Schedule
Inputs for System CIP
Purpose of System-CIP is to identify the most important improvement issues.