ueserve, 2009. All Rights Reserved - Privileged and Confidential Evalueserve – Procurement & Supplier Management February 2009
Nov 01, 2014
© Evalueserve, 2009. All Rights Reserved - Privileged and Confidential
Evalueserve – Procurement & Supplier Management
February 2009
© Evalueserve, 2008. All Rights Reserved - Privileged and ConfidentialSlide 2
Truly Global
Research Centres and Sales Offices: Gurgaon and Noida (India); Shanghai (China); Valparaiso (Chile); Cluj (Romania)
Sales Offices and Client Executive Locations: Atlanta, Boston, Chicago, Cincinnati, Los Angles, New York, Orlando, Philadelphia, Portland, San Francisco, Tampa, Washington DC (US); Melbourne (Australia); Vienna (Austria); Brussels (Belgium); Toronto (Canada); Hong Kong (China); Helsinki (Finland); Berlin (Germany); Kfar Saba (Israel); Luxembourg; Singapore; Stockholm (Sweden); Zurich (Switzerland); Amsterdam (The Netherlands), London (UK)
© Evalueserve, 2009. All Rights Reserved - Privileged and ConfidentialSlide 3
Seven Distinct Synergistic Competencies
Circle of Experts Market Research
Fast access to frontline industry experts with unique opinions on markets, companies, products; 360° view of market due diligence on long-term investments
‘Executive confidante’ for one-on-one discussions on strategic issues Elicitation training on most effective and compliant methods to
interview experts
End-to-end market research services B2B and B2C surveys (design, execution and analysis) Data processing Survey analytics Market research solutions: employee satisfaction, customer
satisfaction, brand perception, new product development, advertisement effectiveness
Data and Financial Analytics Intellectual Property and Legal Process
Data cleansing, validation, and treatment Dashboard solutions and reporting Statistical modelling and forecasting Data-driven strategies including profitability
analysis, channel assessment, product affinity analysis/cross selling
Segmentation and cluster analysis
Patent application drafting, filing and prosecution
Patent Litigation Support Patent Licensing Support Prior Art Search Competitive Landscape Legal Process Services Technical writing
Investment Research Business Research
Validation of investment ideas Corporate finance Equity research support Industry landscape and company
profiles Fixed income research Target identification Quantitative Analysis Financial modelling and valuation
Market sizing and estimation Industry and company profiling Benchmarking Value chain analysis Newsletters Custom list generation Marketing and sales operations support
Knowledge Technology
Website Development Customised training management solutions Application Development Business intelligence portals Project management
© Evalueserve, 2009. All Rights Reserved - Privileged and ConfidentialSlide 4
Evalueserve Differentiators
AttributeAttribute DifferentiatorDifferentiator
Ability to provide support on a wide variety of processes including fund/stock screening, database management, style analysis, risk analytics and reporting, operational support, portfolio analytics, and marketing support (newsletters, white papers), etc.
Ability to provide support on a wide variety of processes including fund/stock screening, database management, style analysis, risk analytics and reporting, operational support, portfolio analytics, and marketing support (newsletters, white papers), etc.
Providing SolutionsProviding Solutions
Flexibility of
Engagement
Flexibility of
Engagement
Cost of EngagementCost of Engagement
FTE Analyst HoursFTE Analyst Hours
Transition TimeTransition Time
Time CoverageTime Coverage
Customised workflow processes including FTE support (15 to 200 FTEs) and
variable capacity
Customised workflow processes including FTE support (15 to 200 FTEs) and
variable capacity
Fixed FTE rate and no hidden managerial, administration, or IT costsFixed FTE rate and no hidden managerial, administration, or IT costs
2,100 annual productive and billable hours compared to 1,900 - 1,950 hours offered by
competitors
2,100 annual productive and billable hours compared to 1,900 - 1,950 hours offered by
competitors
Largest KPO Vendor (~ 2,100 billable professionals) among third-party KPO vendors enables faster transitionLargest KPO Vendor (~ 2,100 billable professionals) among third-party KPO vendors enables faster transition
Ability to provide 24x6 coverage and Australian day time support using India and China centres Ability to provide 24x6 coverage and Australian day time support using India and China centres
Training and DevelopmentTraining and Development Evalueserve trains its professionals internally and does not require substantial time for
training analysts other than client specific training required; faster ramp-up
Evalueserve trains its professionals internally and does not require substantial time for
training analysts other than client specific training required; faster ramp-up
© Evalueserve, 2009. All Rights Reserved - Privileged and ConfidentialSlide 5
Procurement and Supplier Management - Services Support
Business Planning
Sourcing Contracting Delivery PaymentContract
Termination
Evalueserve provides services across the value chain
Pre-Engagement Support Maintenance SupportPerformance & Reporting
Management
Supplier Selection
Supplier Due Diligence
Contract Development and Negotiation
Centralised Supplier Database Management
Supplier Spend Optimisation
Supplier & Commodity Spend Reporting
Supplier Performance Monitoring
Supplier On-boarding Process
© Evalueserve, 2009. All Rights Reserved - Privileged and ConfidentialSlide 6
Supplier Pre-Engagement Support
Supplier Identification: Identify suppliers locally / regionally / globally for specific commodities (products / services). Preparation of potential supplier profiles.
RFP / e-Sourcing Support: Draft RFI /RFP Questionnaire and screen suppliers. e-Sourcing support on tools such as Ariba etc.
Supplier Comparative Assessment: Conduct comparative assessment of suppliers based on RFP response to identify “Best in Class” suppliers.
Supplier Selection
Evalueserve ServiceEvalueserve Service Key ActivitiesKey Activities
Financial and Operational Assessment: Conduct detailed operational and financial assessment of suppliers
Background Check: Conduct background check on short-listed suppliers.
Supplier Due Diligence
Contract Drafting: Prepare first drafts of contracts, supplier agreements, licensing agreements, non-disclosure agreements, terms and conditions, shareholder agreements, service level agreements, etc.
Contract Review & Negotiation: Review various contracts such as NDAs, MSAs, supplier agreements, SLAs, etc. and provide negotiation support by consulting the terms of contract with the clients’ customer (based on defined parameters
Contract Automation Tool Development & Maintenance: Develop web-based contract development tool for standard engagement contracts
Contract Development
© Evalueserve, 2009. All Rights Reserved - Privileged and ConfidentialSlide 7
Supplier Maintenance Support
Create and/or Manage Existing Supplier Database Management SystemCreate and/or Manage Existing Supplier Database Management System
AssessAssess
DesignDesign
CreateCreate
MaintainMaintain
Centralised Supplier Database Management: Create and maintain centralised supplier database with mapped information of all suppliers, contracts and invoices. Capture key information related to supplier contracts (discount terms, SLA, pricing, etc) and invoices (invoice amount, invoice date, etc) in the database. Maintain the information on a regular basis
Supplier Database Management
Assess existing contract and invoice system
Identify key supplier information to be extracted from contracts and invoices such as discounts terms, SLA, invoice amount etc
Assess existing contract and invoice system
Identify key supplier information to be extracted from contracts and invoices such as discounts terms, SLA, invoice amount etc
Design database framework
Conceptualise mapping technique for contracts and invoices
Design database user interface tool – web-based etc
Design database framework
Conceptualise mapping technique for contracts and invoices
Design database user interface tool – web-based etc
Review contracts and invoices to extract key supplier information
Input information in database and map all the information
Review contracts and invoices to extract key supplier information
Input information in database and map all the information
Maintain database for existing suppliers through regular updation
Add / remove suppliers from the database based on engagement status
Maintain database for existing suppliers through regular updation
Add / remove suppliers from the database based on engagement status
© Evalueserve, 2009. All Rights Reserved - Privileged and ConfidentialSlide 8
Supplier Maintenance Support
Supplier Spend OptimisationSupplier Spend Optimisation
Spend Reduction: Prepare and conduct analysis on centralised supplier database to identify spend reduction opportunities through identification and enforcement of eligible discount opportunities, eradication of duplicate and idle payments, leveraging parent subsidiary relationship etc.
Supplier Consolidation: Identify supplier consolidation opportunities through effective management of commodities.
Supplier Optimisation
Update Supplier Database: Add key information of supplier on the centralised supplier database and maintain regularly.
Supplier On-boarding Process
© Evalueserve, 2009. All Rights Reserved - Privileged and ConfidentialSlide 9
Supplier Performance and Reporting Management
Manage and support the firm’s supplier monitoring functions:
Monitoring Guide – Reviewing audit reports, Risk reporting etc
Performance Monitoring – Measure and track employee satisfaction and service levels (surveys)
Financial Strength Assessment – Reviewing and analysing financial reports, benchmarking
Insurance Certification Review – Monitor and review insurance certifications
Business Continuity Planning – Develop and test BCP plans (site/city/country)
Customer Information Security – Evaluating customer data security, ensuring adherence to regulatory requirements such as OCC & GLBA (The Gramm-Leach-Bliley Act) in the U.S.
Supplier Monitoring
Consolidated Supplier Spend and Commodity Review: Create MS EXCEL / Web-based consolidated view of supplier and commodity spend and report on regular basis. Sample: http://www.evalueserve.com/mockdashboard/finance_dashboard/site/home.htm)
Supplier Spend & Commodity Reporting