PowerPoint Presentation
Evaluating Impact: A Human-computer interaction
perspectiveAndrea G. Parker, PhDAssistant ProfessorCollege of
Computer & Information Science Bouv College of Health
SciencesNortheastern University
[email protected]/~andrea@agparker
Wellness Technology Lab Health equity
Community advocacybeing a vocal and active proponent for change
around a health topic of concern [Gold & Miner]
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Human-Computer Interaction
Shifting behaviors & attitudes Creating new
opportunitiesfunctional value
LearnableEfficientergonomic value
Capturing interestFulfilling & enriching experiencesbeauty,
emotional activation, personal values,
enjoymentUsefulUsableEngagingDesignEvaluatePrototype
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How can technology enable lay health advocacy?
focus groups system analytics + content analysis + interviews +
observations + surveys* Parker, A. G. et al. (2012). Health
Promotion as Activism: Building Community Capacity to Affect Social
Change. In Proc. of CHI'2012.* Parker, A.G. & Grinter, R.E.
(2014), "Collectivistic health promotion tools: Accounting for the
relationship between culture, food and nutrition," International
Journal of Human-Computer Studies.
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Do teens feel social networking apps (SNAs) are suitable for
supporting health advocacy?Irannejad Bisafar, F., et al (2016).
Youth Advocacy in SNAs: Challenges for Addressing Health
Disparities. To appear in Proceedings of CHI 2016.
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5-weekintensive participatory design workshop8 10th gradersMost
from racial/ethnic minority groupsLow & higher income
Love & breakup letters Advocacy trialsFocus groups
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Co-analysisTeen-led affinity diagramming
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Barrier: Who and how am I impacting?
Its like harder to get reactions from people from Snapchat.
Because I know Snapchat is usually like you just post it there and
people like, just flip through it but they dont really think much
about it.
When youre posting about something that like, has a huge impact
on society or like your city or your neighborhood, you want to know
what other people think, rather than people just like, tapping
through it on your story. -- Sarah
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Going forward
Pitfalls/ChallengesA lack of sociotechnical theory to support
comprehensive analysis across systemsmany one-off findingslimited
study replication
Short-term evaluationschallenge with novel tools, constraints of
community organizations
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Open QuestionsExploring the expected scope of users engagement
with our tools. How long do they need to use them for intended
impact to happen? Design principles for systems used in a transient
vs. intensive/longitudinal manner?
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Open QuestionsHow are diverse stakeholders impacted by civic
technologies, for better or worse? How are systems
embraced/rejected by parties who disagree with the political
commitments of civic technologies? How does use of civic
technologies compare across settings (e.g., geographic,
populations, etc)?
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AcknowledgmentsHerman SaksonoPhD StudentNortheastern
University
Dana Moore, Priscilla Baquerizo
Boston Public Health CommissionTeen Empowerment Farnaz Irannejad
BisafarPhD StudentNortheastern University
Evaluating Impact: A Human-computer interaction
perspectiveAndrea G. Parker, PhDAssistant ProfessorCollege of
Computer & Information Science Bouv College of Health
SciencesNortheastern University
[email protected]/~andrea@agparker